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Re: ZoneAlarm & KB951748 - My Fix Works!


ju.c wrote:

> ZoneAlarm & KB951748 - Where's my internet?

>

> My solution that actually works after trying all those below and on

> every other post, and you can keep all your other settings alone:

>

> 1. Open ZoneAlarm's 'Firewall' tab.

> 2. Click the 'Custom' button under 'Internet Zone Security'.

> 3. On the 'Internet Zone' section scroll down to 'Allow outgoing UDP

> ports'.

> 4. Check it and enter "80-3000", click 'Apply' button.

> 5. Do the same for 'Allow outgoing TCP ports'.

> 6. Click OK.

>

> * The range "80-3000" is just a guess on my part, if anyone knows a

> better range please post it.

>

> Please post success or failure, thank you.

>

>

> ZoneAlarm is investigating the issue with Microsoft update KB951748:

> http://forum.zonelabs.org/zonelabs/board/message?board.id=cfg&thread.id=52785

>

> To solve this, just reset the ZA database and the ZA will be

> "fresh" as when it was first installed:

> http://forum.zonelabs.org/zonelabs/board/message?board.id=cfg&message.id=52727

>

> ZoneAlarm Customer Care How to Perform a Clean Install:

> http://www2.nohold.net/noHoldCust542/Prod_1/Articles55646/clean_install.html

>

> MS update KB951748 and ZoneAlarm:

> http://www.dslreports.com/forum/r20759839-MS-update-KB951748-and-ZoneAlarm-PROBLEM

>

> *** Where the real blame lies!!!

> Dan Kaminsky Discovers Fundamental Issue In DNS: Massive Multivendor

> Patch Released:

> http://securosis.com/2008/07/08/dan-kaminsky-discovers-fundamental-issue-in-dns-massive-multivendor-patch-released/

>

> To find out if the DNS server you use is vulnerable:

> http://doxpara.com/


Gis Bun wrote:

> You don't want to open up ports as it opens up a can of worms. Your

> suggestion opens around 2920 TCP and UDP ports.

>

> Take ZoneAlarms section option. It is the most secure.


ju.c wrote:

> I've asked this question a few times before, how is it possible to

> be so dumb?

>

> What ports are opened?


Gis Bun wrote:

> Now I'm not a network security expert, but I do know [and probably

> obvious] that the less you enable to the Internet, the better.

>

> When someone tries to hack into your system [all this of course is

> an example], they will use a utility to scan ports to see which are

> accessible. Once the port is open, they could have access to your

> PC.

> Alternatively, if your PC was infected with a trojan and you opened

> a bunch of ports, the trojan may be programmed well enough to exit

> your PC through an open port.


ju.c wrote:

> I'm going to enlighten you once and for all, you stupid fool, Gis

> Bun!

> (Before the latest ZoneAlarm update)

>

>  Option 1

> What to do - Move the slider from Stealth to Medium.

> What it does - Enables all outgoing ports. (and more)

>

>  Option 2

> What to do - Uninstall KB951748.

> What it does - Leaves you vulnerable.

>

>  Option 3

> What to do - Uninstall ZoneAlarm and use the Windows firewall.

> What it does - Keep KB951748. Loose ZoneAlarm. No outgoing port

> control.

>  My Option 4

> What to do - Only allow limited outgoing ports.

> What it does - Keeps ZoneAlarm on Stealth. You keep KB951748. Only

> a few outgoing opened ports. Almost full security maintained.


I am happy you found a solution (work-around) for the problem - but as you

implied yourself (above) - it is a moot point now.  Zone Alarm admitted and

repaired their issue by releasing an update.


What the last sentence says to me is, "everything else done prior to the

update (your solution included) was not the optimum solution and now there

*is* an optimum solution for those who feel they need something like Zone

Alarm to 'protect' their system - which is to update to the latest version."


There actually was a 'more secure option' than any of the ones listed above

(before the patch - again this is a moot point) available out there...


-----

Add your DNS servers to trusted zone


1. From the "Overview" panel, select the "Firewall" panel then click on the

"Zones" tab

2. Click "Add", then select "IP address" from the shortcut menu. The Add IP

Address dialog appears. Select "trusted" from the Zone drop-down list

3. Type the IP address and a description in the boxes provided, then click

"OK"

4. If you are not sure what IP addresses to add:

  - Click the Start Menu

  - Click on Run. Type "cmd.exe"

  - In the command prompt type: "ipconfig /all". Look for DNS Server(s)

   in the output of the command.

  - For each IP address listed, navigate to the "Zones" panel of the

   "Firewall" tab, add the IP address, select "Trusted Zone", and

   press "Apply"

5. After you are done adding DNS servers click the "Apply" button

-----


But again - all a moot point now.


If someone feels they need the 'protection' that Zone Alarm gives them over

that of the Windows SP2 Firewall - then their best course of action is to

apply the latest version of Zone Alarm as suggested by the manufacturer

themselves.  I hope that anyone still out there experiencing this issue and

searching for an answer that happens across this conversation first does

*that* suggestion above all others (but - they are welcome to do the rest -

their life.)


--

Shenan Stanley

     MS-MVP

--

How To Ask Questions The Smart Way

http://www.catb.org/~esr/faqs/smart-questions.html


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