DVD Not Seen Via My Computer in DVD drive

[dobe1776@yahoo.com]

I have a Compaq Presario c300 using Windows XP. I can see the DVD
drive in BIOS and Device Manager. However, when I place a DVD movie
or software CD in the drive, the Autoplay does not turn on, nor can I
see the DVD/CD files, or play the movie via My Computer. It simply
prompts me to either format or eject the DVD/CCD.

When I access the DVD drive directly through Media Player or HP's
Video Software, it does see the movie and will play it.

Any suggestions on how to make the DVD drive see the CD/DVD that is
inserted into it via My Computer or to have it automatically
detected? Thank you for your time.

 

[David Webb]

Re: DVD Not Seen Via My Computer in DVD drive

Check your registry for the presence of upper and lower filters per the article
cited below. Delete if found.

http://support.microsoft.com/?scid=kb;en-us;314060&x=12&y=13

Be sure to restart the computer after making these changes.

<dobe1776@yahoo.com> wrote in message
news:9ecf3848-70b6-463a-8310-9c24abed0eea@i76g2000hsf.googlegroups.com...
>I have a Compaq Presario c300 using Windows XP. I can see the DVD
> drive in BIOS and Device Manager. However, when I place a DVD movie
> or software CD in the drive, the Autoplay does not turn on, nor can I
> see the DVD/CD files, or play the movie via My Computer. It simply
> prompts me to either format or eject the DVD/CCD.
>
> When I access the DVD drive directly through Media Player or HP's
> Video Software, it does see the movie and will play it.
>
> Any suggestions on how to make the DVD drive see the CD/DVD that is
> inserted into it via My Computer or to have it automatically
> detected? Thank you for your time.

 

[dobe1776@yahoo.com]

Re: DVD Not Seen Via My Computer in DVD drive

On Jul 10, 5:32 am, "David Webb" <dwebb...@earthling.net> wrote:
> Check your registry for the presence of upper and lower filters per the article
> cited below. Delete if found.
>
> http://support.microsoft.com/?scid=kb;en-us;314060&x=12&y=13
>
> Be sure to restart the computer after making these changes.
>
> <dobe1...@yahoo.com> wrote in message
>
> news:9ecf3848-70b6-463a-8310-9c24abed0eea@i76g2000hsf.googlegroups.com...
>
>
>
> >I have a Compaq Presario c300 using Windows XP.  I can see the DVD
> > drive in BIOS and Device Manager.  However, when I place a DVD movie
> > or software CD in the drive, the Autoplay does not turn on, nor can I
> > see the DVD/CD files, or play the movie via My Computer. It simply
> > prompts me to either format or eject the DVD/CCD.
>
> > When I access the DVD drive directly through Media Player or HP's
> > Video Software, it does see the movie and will play it.
>
> > Any suggestions on how to make the DVD drive see the CD/DVD that is
> > inserted into it via My Computer or to have it automatically
> > detected?  Thank you for your time.- Hide quoted text -
>
> - Show quoted text -

That worked perfectly. Thank you for your time.

 

[David Webb]

Re: DVD Not Seen Via My Computer in DVD drive


<dobe1776@yahoo.com> wrote in message
news:b2a1f97a-1f63-4bdb-ac82-385b906ea77e@z6g2000pre.googlegroups.com...
On Jul 10, 5:32 am, "David Webb" <dwebb...@earthling.net> wrote:
> Check your registry for the presence of upper and lower filters per the
> article
> cited below. Delete if found.
>
> http://support.microsoft.com/?scid=kb;en-us;314060&x=12&y=13
>
> Be sure to restart the computer after making these changes.
>
> <dobe1...@yahoo.com> wrote in message
>
> news:9ecf3848-70b6-463a-8310-9c24abed0eea@i76g2000hsf.googlegroups.com...
>
>
>
> >I have a Compaq Presario c300 using Windows XP. I can see the DVD
> > drive in BIOS and Device Manager. However, when I place a DVD movie
> > or software CD in the drive, the Autoplay does not turn on, nor can I
> > see the DVD/CD files, or play the movie via My Computer. It simply
> > prompts me to either format or eject the DVD/CCD.
>
> > When I access the DVD drive directly through Media Player or HP's
> > Video Software, it does see the movie and will play it.
>
> > Any suggestions on how to make the DVD drive see the CD/DVD that is
> > inserted into it via My Computer or to have it automatically
> > detected? Thank you for your time.- Hide quoted text -
>
> - Show quoted text -

That worked perfectly. Thank you for your time.

You're welcome...and thanks for the feedback!