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RE: Error installing (KB 921896)
I have the same problem as this most in this thread and attach my Hotfix log.
Can you help please? It is so frustrating - 45 attempts without success!
07/11/2008 12:21:41.234
================================================================================
07/11/2008 12:21:41.234 Hotfix package launched
07/11/2008 12:21:41.375 Registry: Opened registry key
"SOFTWARE\Microsoft\Windows\CurrentVersion"
07/11/2008 12:21:41.375 Registry: Read registry key value "CommonFilesDir",
string value = C:\Program Files\Common Files
07/11/2008 12:21:41.375 Registry: Opened registry key
"SOFTWARE\Microsoft\Windows\CurrentVersion"
07/11/2008 12:21:41.375 Registry: Read registry key value "ProgramFilesDir",
string value = C:\Program Files
07/11/2008 12:21:41.375 Local Computer:
07/11/2008 12:21:41.375 Target Details: YOUR-B5698FD8A0
07/11/2008 12:21:41.375 commonfilesdir = C:\Program Files\Common Files
07/11/2008 12:21:41.375 lcidsupportdir = c:\0182380578d681c4efcd\1033
07/11/2008 12:21:41.375 programfilesdir = C:\Program Files
07/11/2008 12:21:41.375 programfilesdir_wow = C:\Program Files
07/11/2008 12:21:41.375 supportdir = c:\0182380578d681c4efcd
07/11/2008 12:21:41.375 supportdirlocal = c:\0182380578d681c4efcd
07/11/2008 12:21:41.375 windir = C:\WINDOWS
07/11/2008 12:21:41.390 winsysdir = C:\WINDOWS\system32
07/11/2008 12:21:41.390 winsysdir_wow = C:\WINDOWS\SysWOW64
07/11/2008 12:21:41.390
07/11/2008 12:21:41.390 Enumerating applicable products for this patch
07/11/2008 12:21:41.390 Found SQL 2005 Express product definition
07/11/2008 12:21:42.843 Enumeration: Determining QFE level for product
instance MSSMLBIZ
07/11/2008 12:21:42.859 Enumeration: Associated hotfix build information not
found for the following file: c:\Program Files\Microsoft SQL
Server\MSSQL.1\MSSQL\Binn\SQLServr.exe
07/11/2008 12:21:42.859 Enumeration: Found following QFE level for product
instance MSSMLBIZ: 2047
07/11/2008 12:21:42.859 Enumeration: Determining GDR branching Hotfix for
product instance MSSMLBIZ
07/11/2008 12:21:42.859 Enumeration: Associated hotfix build information not
found for the following file: c:\Program Files\Microsoft SQL
Server\MSSQL.1\MSSQL\Binn\SQLServr.exe
07/11/2008 12:21:42.859 Enumeration: No GDR branch Hotfix found for product
instance MSSMLBIZ
07/11/2008 12:21:42.875 Registry: Opened registry key
"SOFTWARE\Microsoft\Windows\CurrentVersion"
07/11/2008 12:21:42.875 Registry: Read registry key value "CommonFilesDir",
string value = C:\Program Files\Common Files
07/11/2008 12:21:42.875 Registry: Opened registry key
"SOFTWARE\Microsoft\Windows\CurrentVersion"
07/11/2008 12:21:42.875 Registry: Read registry key value "ProgramFilesDir",
string value = C:\Program Files
07/11/2008 12:21:42.875 Product discovery completed during the install
process for MSSMLBIZ
07/11/2008 12:21:42.875 SP Level check completed during the install process
for MSSMLBIZ
07/11/2008 12:21:42.875 Product language check completed during the install
process for MSSMLBIZ
07/11/2008 12:21:42.875 Product version check completed during the install
process for MSSMLBIZ
07/11/2008 12:21:42.875 Command-line instance name check completed during
the install process
07/11/2008 12:21:42.875 SKU check completed during the install process for
MSSMLBIZ
07/11/2008 12:21:42.875 Baseline build check completed during the
installation process for MSSMLBIZ
07/11/2008 12:21:42.875 Baseline build check completed during the install
process
07/11/2008 12:21:42.875 Product Enumeration Results:
07/11/2008 12:21:42.890 INF File Name:
c:\0182380578d681c4efcd\HotFixExpress.inf
07/11/2008 12:21:42.890 baselinebuild = 1399
07/11/2008 12:21:42.890 build = 3042
07/11/2008 12:21:42.890 description = Express Database Services
07/11/2008 12:21:42.890 details = Service Pack for the SQL Server database
engine, and the tools for managing relational and XML data, Replication, and
Full-Text Search.
07/11/2008 12:21:42.890 installerlogpath = <PROGRAMFILESDIR>\Microsoft SQL
Server\90\Setup Bootstrap\LOG\Hotfix
07/11/2008 12:21:42.890 kbarticle = KB921896
07/11/2008 12:21:42.890 kbarticlehyperlink =
http://support.microsoft.com/?kbid=921896
07/11/2008 12:21:42.890 lcid = 1033
07/11/2008 12:21:42.890 legalproductname = SQL Server Express Database
Services 2005
07/11/2008 12:21:42.890 machinetype = x86
07/11/2008 12:21:42.890 package = HotFixExpress
07/11/2008 12:21:42.890 packagetype = SP
07/11/2008 12:21:42.890 productname = SQL9Express
07/11/2008 12:21:42.890 relatedlinks =
<LCIDSUPPORTDIR>\FinalSQL2005Information.rtf
07/11/2008 12:21:42.890 servicepackname = Microsoft SQL Server 2005
Service Pack 2 Setup
07/11/2008 12:21:42.890 sku = EXPRESS
07/11/2008 12:21:42.890 splevel = 2
07/11/2008 12:21:42.906 sqlutility = sqlcmd.exe
07/11/2008 12:21:42.906 supportdir = c:\0182380578d681c4efcd
07/11/2008 12:21:42.906 validateauthentication = true
07/11/2008 12:21:42.906 version = 9
07/11/2008 12:21:42.906
07/11/2008 12:21:42.906 File Group Details: EXE
07/11/2008 12:21:42.906 parameters = INSTANCENAME=<NAME>
07/11/2008 12:21:42.906 sourcepath = <SUPPORTDIR>\<PACKAGE>\Files
07/11/2008 12:21:42.906 File Details: SQLEXPR.EXE
07/11/2008 12:21:42.906
07/11/2008 12:21:42.906 Instance Details: MSSMLBIZ
07/11/2008 12:21:42.906 associatedhotfixbuild = 0
07/11/2008 12:21:42.906 clustername =
07/11/2008 12:21:42.906 features =
SQL_Data_Files,SQL_Engine,SQL_SharedTools
07/11/2008 12:21:42.906 fullversion = 2005.090.2047.00
07/11/2008 12:21:42.906 hiveregpath = Software\Microsoft\Microsoft SQL
Server\MSSQL.1
07/11/2008 12:21:42.906 id = MSSQL.1
07/11/2008 12:21:42.921 installsqldatadir = c:\Program Files\Microsoft
SQL Server\MSSQL.1\MSSQL
07/11/2008 12:21:42.921 installsqldir = c:\Program Files\Microsoft SQL
Server\MSSQL.1\MSSQL
07/11/2008 12:21:42.921 lcid = 1033
07/11/2008 12:21:42.921 name = MSSMLBIZ
07/11/2008 12:21:42.921 productcode =
{2AFFFDD7-ED85-4A90-8C52-5DA9EBDC9B8F}
07/11/2008 12:21:42.921 qfelevel = 2047
07/11/2008 12:21:42.921 servicename = MSSQL$MSSMLBIZ
07/11/2008 12:21:42.921 sku = EXPRESS
07/11/2008 12:21:42.921 sp = 1
07/11/2008 12:21:42.921 type = SQL Server Standalone Product
07/11/2008 12:21:42.921 vermajbld = 2047
07/11/2008 12:21:42.921 version = 9
07/11/2008 12:21:42.921
07/11/2008 12:21:42.968 Authenticating user using Windows Authentication
07/11/2008 12:21:42.968 SQL Service MSSQL$MSSMLBIZ was not previously
running, started for authentication
07/11/2008 12:21:42.984 Starting service: MSSQL$MSSMLBIZ
07/11/2008 12:21:48.750 Unable to start service: MSSQL$MSSMLBIZ
07/11/2008 12:21:48.765 The following exception occurred: Unable to start
service Date: 07/11/2008 12:21:48.765 File:
\depot\sqlvault\stable\setupmainl1\setup\sqlse\sqlsedll\service.cpp Line: 318
07/11/2008 12:21:48.765 The following exception occurred: Unable to start
service Date: 07/11/2008 12:21:48.765 File:
\depot\sqlvault\stable\setupmainl1\setup\sqlse\sqlsedll\control.cpp Line:
2509
07/11/2008 12:21:48.765 The patch installation could not proceed due to
unexpected errors
07/11/2008 12:21:49.953 Watson: Param1 = Unknown
07/11/2008 12:21:49.953 Watson: Param2 = 0x2b22
07/11/2008 12:21:49.953 Watson: Param3 = Unknown
07/11/2008 12:21:49.953 Watson: Param4 = Unknown
07/11/2008 12:21:49.953 Watson: Param5 = control.cpp@2509
07/11/2008 12:21:49.953 Watson: Param6 = Unknown
07/11/2008 12:21:49.968 Watson: Param7 = SQL9Express
07/11/2008 12:21:49.968 Watson: Param8 = @
07/11/2008 12:21:49.968 Watson: Param9 = x86
07/11/2008 12:21:49.968 Watson: Param10 = 3042
"Peter Saddow [Microsoft]" wrote:
> Looks like you have SQL Server 2005 Express Edition installed.
>
> Could you post the contents of the summary.txt log located at C:\Program
> Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Hotfix? We can then debug
> the issue.
>
> Thanks,
> Peter Saddow [MSFT]
>
>
> "DavidW" wrote:
>
> > This is listed as an Important Update:
> >
> > Microsoft SQL Server 2005 Express Edition Service Pack 2 (KB 921896)
> >
> > Download size: 56.4 MB
> >
> > You may need to restart your computer for this update to take effect.
> >
> > Update type: Important
> >
> > This service pack upgrades all Microsoft SQL Server 2005 Express Edition
> > instances and components to Service Pack 2 (SP2). If you need additional
> > installation options, you should download this service pack at the Microsoft
> > Download Center. For more information, see Microsoft Knowledge Base article
> > 921896.
> >
> > I tried to install and this is the error I get: WindowsUpdate_00002B33
> >
> > What should I do? Is it truly an Important update and if so, how do I
> > install it?
> >
I have the same problem as this most in this thread and attach my Hotfix log.
Can you help please? It is so frustrating - 45 attempts without success!
07/11/2008 12:21:41.234
================================================================================
07/11/2008 12:21:41.234 Hotfix package launched
07/11/2008 12:21:41.375 Registry: Opened registry key
"SOFTWARE\Microsoft\Windows\CurrentVersion"
07/11/2008 12:21:41.375 Registry: Read registry key value "CommonFilesDir",
string value = C:\Program Files\Common Files
07/11/2008 12:21:41.375 Registry: Opened registry key
"SOFTWARE\Microsoft\Windows\CurrentVersion"
07/11/2008 12:21:41.375 Registry: Read registry key value "ProgramFilesDir",
string value = C:\Program Files
07/11/2008 12:21:41.375 Local Computer:
07/11/2008 12:21:41.375 Target Details: YOUR-B5698FD8A0
07/11/2008 12:21:41.375 commonfilesdir = C:\Program Files\Common Files
07/11/2008 12:21:41.375 lcidsupportdir = c:\0182380578d681c4efcd\1033
07/11/2008 12:21:41.375 programfilesdir = C:\Program Files
07/11/2008 12:21:41.375 programfilesdir_wow = C:\Program Files
07/11/2008 12:21:41.375 supportdir = c:\0182380578d681c4efcd
07/11/2008 12:21:41.375 supportdirlocal = c:\0182380578d681c4efcd
07/11/2008 12:21:41.375 windir = C:\WINDOWS
07/11/2008 12:21:41.390 winsysdir = C:\WINDOWS\system32
07/11/2008 12:21:41.390 winsysdir_wow = C:\WINDOWS\SysWOW64
07/11/2008 12:21:41.390
07/11/2008 12:21:41.390 Enumerating applicable products for this patch
07/11/2008 12:21:41.390 Found SQL 2005 Express product definition
07/11/2008 12:21:42.843 Enumeration: Determining QFE level for product
instance MSSMLBIZ
07/11/2008 12:21:42.859 Enumeration: Associated hotfix build information not
found for the following file: c:\Program Files\Microsoft SQL
Server\MSSQL.1\MSSQL\Binn\SQLServr.exe
07/11/2008 12:21:42.859 Enumeration: Found following QFE level for product
instance MSSMLBIZ: 2047
07/11/2008 12:21:42.859 Enumeration: Determining GDR branching Hotfix for
product instance MSSMLBIZ
07/11/2008 12:21:42.859 Enumeration: Associated hotfix build information not
found for the following file: c:\Program Files\Microsoft SQL
Server\MSSQL.1\MSSQL\Binn\SQLServr.exe
07/11/2008 12:21:42.859 Enumeration: No GDR branch Hotfix found for product
instance MSSMLBIZ
07/11/2008 12:21:42.875 Registry: Opened registry key
"SOFTWARE\Microsoft\Windows\CurrentVersion"
07/11/2008 12:21:42.875 Registry: Read registry key value "CommonFilesDir",
string value = C:\Program Files\Common Files
07/11/2008 12:21:42.875 Registry: Opened registry key
"SOFTWARE\Microsoft\Windows\CurrentVersion"
07/11/2008 12:21:42.875 Registry: Read registry key value "ProgramFilesDir",
string value = C:\Program Files
07/11/2008 12:21:42.875 Product discovery completed during the install
process for MSSMLBIZ
07/11/2008 12:21:42.875 SP Level check completed during the install process
for MSSMLBIZ
07/11/2008 12:21:42.875 Product language check completed during the install
process for MSSMLBIZ
07/11/2008 12:21:42.875 Product version check completed during the install
process for MSSMLBIZ
07/11/2008 12:21:42.875 Command-line instance name check completed during
the install process
07/11/2008 12:21:42.875 SKU check completed during the install process for
MSSMLBIZ
07/11/2008 12:21:42.875 Baseline build check completed during the
installation process for MSSMLBIZ
07/11/2008 12:21:42.875 Baseline build check completed during the install
process
07/11/2008 12:21:42.875 Product Enumeration Results:
07/11/2008 12:21:42.890 INF File Name:
c:\0182380578d681c4efcd\HotFixExpress.inf
07/11/2008 12:21:42.890 baselinebuild = 1399
07/11/2008 12:21:42.890 build = 3042
07/11/2008 12:21:42.890 description = Express Database Services
07/11/2008 12:21:42.890 details = Service Pack for the SQL Server database
engine, and the tools for managing relational and XML data, Replication, and
Full-Text Search.
07/11/2008 12:21:42.890 installerlogpath = <PROGRAMFILESDIR>\Microsoft SQL
Server\90\Setup Bootstrap\LOG\Hotfix
07/11/2008 12:21:42.890 kbarticle = KB921896
07/11/2008 12:21:42.890 kbarticlehyperlink =
http://support.microsoft.com/?kbid=921896
07/11/2008 12:21:42.890 lcid = 1033
07/11/2008 12:21:42.890 legalproductname = SQL Server Express Database
Services 2005
07/11/2008 12:21:42.890 machinetype = x86
07/11/2008 12:21:42.890 package = HotFixExpress
07/11/2008 12:21:42.890 packagetype = SP
07/11/2008 12:21:42.890 productname = SQL9Express
07/11/2008 12:21:42.890 relatedlinks =
<LCIDSUPPORTDIR>\FinalSQL2005Information.rtf
07/11/2008 12:21:42.890 servicepackname = Microsoft SQL Server 2005
Service Pack 2 Setup
07/11/2008 12:21:42.890 sku = EXPRESS
07/11/2008 12:21:42.890 splevel = 2
07/11/2008 12:21:42.906 sqlutility = sqlcmd.exe
07/11/2008 12:21:42.906 supportdir = c:\0182380578d681c4efcd
07/11/2008 12:21:42.906 validateauthentication = true
07/11/2008 12:21:42.906 version = 9
07/11/2008 12:21:42.906
07/11/2008 12:21:42.906 File Group Details: EXE
07/11/2008 12:21:42.906 parameters = INSTANCENAME=<NAME>
07/11/2008 12:21:42.906 sourcepath = <SUPPORTDIR>\<PACKAGE>\Files
07/11/2008 12:21:42.906 File Details: SQLEXPR.EXE
07/11/2008 12:21:42.906
07/11/2008 12:21:42.906 Instance Details: MSSMLBIZ
07/11/2008 12:21:42.906 associatedhotfixbuild = 0
07/11/2008 12:21:42.906 clustername =
07/11/2008 12:21:42.906 features =
SQL_Data_Files,SQL_Engine,SQL_SharedTools
07/11/2008 12:21:42.906 fullversion = 2005.090.2047.00
07/11/2008 12:21:42.906 hiveregpath = Software\Microsoft\Microsoft SQL
Server\MSSQL.1
07/11/2008 12:21:42.906 id = MSSQL.1
07/11/2008 12:21:42.921 installsqldatadir = c:\Program Files\Microsoft
SQL Server\MSSQL.1\MSSQL
07/11/2008 12:21:42.921 installsqldir = c:\Program Files\Microsoft SQL
Server\MSSQL.1\MSSQL
07/11/2008 12:21:42.921 lcid = 1033
07/11/2008 12:21:42.921 name = MSSMLBIZ
07/11/2008 12:21:42.921 productcode =
{2AFFFDD7-ED85-4A90-8C52-5DA9EBDC9B8F}
07/11/2008 12:21:42.921 qfelevel = 2047
07/11/2008 12:21:42.921 servicename = MSSQL$MSSMLBIZ
07/11/2008 12:21:42.921 sku = EXPRESS
07/11/2008 12:21:42.921 sp = 1
07/11/2008 12:21:42.921 type = SQL Server Standalone Product
07/11/2008 12:21:42.921 vermajbld = 2047
07/11/2008 12:21:42.921 version = 9
07/11/2008 12:21:42.921
07/11/2008 12:21:42.968 Authenticating user using Windows Authentication
07/11/2008 12:21:42.968 SQL Service MSSQL$MSSMLBIZ was not previously
running, started for authentication
07/11/2008 12:21:42.984 Starting service: MSSQL$MSSMLBIZ
07/11/2008 12:21:48.750 Unable to start service: MSSQL$MSSMLBIZ
07/11/2008 12:21:48.765 The following exception occurred: Unable to start
service Date: 07/11/2008 12:21:48.765 File:
\depot\sqlvault\stable\setupmainl1\setup\sqlse\sqlsedll\service.cpp Line: 318
07/11/2008 12:21:48.765 The following exception occurred: Unable to start
service Date: 07/11/2008 12:21:48.765 File:
\depot\sqlvault\stable\setupmainl1\setup\sqlse\sqlsedll\control.cpp Line:
2509
07/11/2008 12:21:48.765 The patch installation could not proceed due to
unexpected errors
07/11/2008 12:21:49.953 Watson: Param1 = Unknown
07/11/2008 12:21:49.953 Watson: Param2 = 0x2b22
07/11/2008 12:21:49.953 Watson: Param3 = Unknown
07/11/2008 12:21:49.953 Watson: Param4 = Unknown
07/11/2008 12:21:49.953 Watson: Param5 = control.cpp@2509
07/11/2008 12:21:49.953 Watson: Param6 = Unknown
07/11/2008 12:21:49.968 Watson: Param7 = SQL9Express
07/11/2008 12:21:49.968 Watson: Param8 = @
07/11/2008 12:21:49.968 Watson: Param9 = x86
07/11/2008 12:21:49.968 Watson: Param10 = 3042
"Peter Saddow [Microsoft]" wrote:
> Looks like you have SQL Server 2005 Express Edition installed.
>
> Could you post the contents of the summary.txt log located at C:\Program
> Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Hotfix? We can then debug
> the issue.
>
> Thanks,
> Peter Saddow [MSFT]
>
>
> "DavidW" wrote:
>
> > This is listed as an Important Update:
> >
> > Microsoft SQL Server 2005 Express Edition Service Pack 2 (KB 921896)
> >
> > Download size: 56.4 MB
> >
> > You may need to restart your computer for this update to take effect.
> >
> > Update type: Important
> >
> > This service pack upgrades all Microsoft SQL Server 2005 Express Edition
> > instances and components to Service Pack 2 (SP2). If you need additional
> > installation options, you should download this service pack at the Microsoft
> > Download Center. For more information, see Microsoft Knowledge Base article
> > 921896.
> >
> > I tried to install and this is the error I get: WindowsUpdate_00002B33
> >
> > What should I do? Is it truly an Important update and if so, how do I
> > install it?
> >