Re: W2K SP4, IE 6 SP1 Setup Fails

  • Thread starter Thread starter PA Bear [MS MVP]
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PA Bear [MS MVP]

Guest
Re: W2K SP4, IE 6 SP1 Setup Fails

Forwarded to Win2K General via crosspost.
--
~PA Bear

ngkh5 wrote:
> Using a HP Omnibook 900 with W2K SP2 and downloading W2KSP4 from Windows
> Update site fails with error dialog box: "Service Pack 4 determined that
> the
> following Service Pack 4 files are corrupt:" A list of the corrupt files
> is
> shown followed by: If this error persists after you have clicked Retry
> several times, go to the Windows 2000 Service Pack Web site and select
> "Problems downloading the Service Pack" This will give you instructions on
> how to download a version of the Service Pack that does not require a Web
> connection during installation.
>
> Following this instruction and after downloading "Windows 2000 Service
> Pack
> 4 Network Install for IT ProfessionalsSP4" from here:
> http://www.microsoft.com/DownLoads/...F1-749F-49F4-8010-297BD6CA33A0&displaylang=en
> and executing it, following error dialog appears: "The Microsoft digital
> signature affirms that the software gas been tested with Windows and that
> the software has not bee altered since it was tested. The software you are
> about to install does not contain a Microsoft digital signature. Therefore
> there is no guarantee that this software works correctly with Windows.
> Microsoft Windows Installer...."
>
> Clicking the "OK" button another error dialog appears:
> "The following file in the software package you want to install is not
> signed C:\DOCUME~1\ADMIN~1\LOCALS~1\Temp\IXP001.TMP\msiexec.exe"
> Clicking the "OK" button shows another error dialog box: "An unexpected
> error occurred" and the whole setup process terminates. Similarly happens
> when trying to update to Internet Explorer 6 SP1 from my existing IE 5.00.
>
> As an aside, sometimes a Dr. Watson for Windows 2000 error box appears
> with
> the following application Errors:
> c0000005<nosymbols>{00415743}
> c0000005<nosymbols>{00415743}
> c0000005<nosymbols>{00415743}
> c0000005<nosymbols>{00415743}
>
> How to get SP4 and other updates installed ? Please advise, thanks.
 
Re: W2K SP4, IE 6 SP1 Setup Fails

Re: W2K SP4, IE 6 SP1 Setup Fails

One of these may help you.

http://support.microsoft.com/kb/275869
http://msdn.microsoft.com/en-us/library/aa372835(VS.85).aspx
http://msdn.microsoft.com/en-us/library/aa372023.aspx
http://support.microsoft.com/kb/324516


--

Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

"PA Bear [MS MVP]" wrote:
> Forwarded to Win2K General via crosspost.
> --
> ~PA Bear
>
> ngkh5 wrote:
>> Using a HP Omnibook 900 with W2K SP2 and downloading W2KSP4 from Windows
>> Update site fails with error dialog box: "Service Pack 4 determined that
>> the
>> following Service Pack 4 files are corrupt:" A list of the corrupt files
>> is
>> shown followed by: If this error persists after you have clicked Retry
>> several times, go to the Windows 2000 Service Pack Web site and select
>> "Problems downloading the Service Pack" This will give you instructions
>> on
>> how to download a version of the Service Pack that does not require a Web
>> connection during installation.
>>
>> Following this instruction and after downloading "Windows 2000 Service
>> Pack
>> 4 Network Install for IT ProfessionalsSP4" from here:
>> http://www.microsoft.com/DownLoads/...F1-749F-49F4-8010-297BD6CA33A0&displaylang=en
>> and executing it, following error dialog appears: "The Microsoft digital
>> signature affirms that the software gas been tested with Windows and that
>> the software has not bee altered since it was tested. The software you
>> are
>> about to install does not contain a Microsoft digital signature.
>> Therefore
>> there is no guarantee that this software works correctly with Windows.
>> Microsoft Windows Installer...."
>>
>> Clicking the "OK" button another error dialog appears:
>> "The following file in the software package you want to install is not
>> signed C:\DOCUME~1\ADMIN~1\LOCALS~1\Temp\IXP001.TMP\msiexec.exe"
>> Clicking the "OK" button shows another error dialog box: "An unexpected
>> error occurred" and the whole setup process terminates. Similarly happens
>> when trying to update to Internet Explorer 6 SP1 from my existing IE
>> 5.00.
>>
>> As an aside, sometimes a Dr. Watson for Windows 2000 error box appears
>> with
>> the following application Errors:
>> c0000005<nosymbols>{00415743}
>> c0000005<nosymbols>{00415743}
>> c0000005<nosymbols>{00415743}
>> c0000005<nosymbols>{00415743}
>>
>> How to get SP4 and other updates installed ? Please advise, thanks.

>
 
Re: W2K SP4, IE 6 SP1 Setup Fails

Re: W2K SP4, IE 6 SP1 Setup Fails

This is the svcpack.log from installing the service pack 4, hopefully it'll
shed some light to assist me further:
Service Pack started with following command line:
***

DoInstallation: CleanPFR failed: 0x2
***

IncludeDirectoryIdFromInfSection: No DirId found for: DontRemoveOnUninst.DirId
***

FetchSourceURL: SetupOpenInfFile Failed to open file:
c:\8ae0d\i386\update\update.url
***

DoInstallation: FetchSourceURL for c:\8ae0d\i386\update\update.inf Failed
***

BuildCabinetManifest:SetupOpenInfFile failed with error INVALID_HANDLE_VALUE
***

AnalyzePhaseZero used 10 ticks

***

DoInstallation:SetupOpenInfFile for OldUninstallInf file
C:\WINNT\$NtServicePackUninstall$\spuninst\spuninst.inf not found: 0x3
***

CreateUninstall = 1,Directory = C:\WINNT\$NtServicePackUninstall$
***

AnalyzePhaseOne: used 154613 ticks

***

AnalyzePhaseTwo used 2954 ticks

***

AnalyzePhaseThree used 0 ticks

***

AnalyzePhaseFive used 0 ticks

***

AnalyzePhaseSix used 821 ticks

***

AnalyzeComponents used 158418 ticks

***


Downloading 0 files


***

bPatchMode = FALSE

***

Inventory complete: ReturnStatus=0, 165758 ticks

***

Num Ticks for invent : 165768

***

Condtional Load of section AutoUpdate.Reg.Install.Condition suceeded

***

Allocation size of drive C: is 4096 bytes, free space = 4104257536 bytes

***

Drive C: free 3914MB req: 5MB w/uninstall 278MB

***

Num Ticks for download : 60828

***

CabinetBuild complete

***

Num Ticks for Cabinet build : 0

***

Starting process: msiinst.exe /delayrebootq
***

Working directory: C:\WINNT\System32\msiinst.tmp
***

Return Code = 2148204800
***

DoInstallation:RunInfProcesses Failed
***

Service Pack 4 Setup encountered an error: An error in updating your system
has occurred.
***

VerifySize: Unable to verify size: Source = NULL: c:\winnt\oem6.cat

***

An error in updating your system has occurred.
***

Message displayed to the user: An error in updating your system has occurred.
***

User Input: OK
***



"Dave Patrick" wrote:

> One of these may help you.
>
> http://support.microsoft.com/kb/275869
> http://msdn.microsoft.com/en-us/library/aa372835(VS.85).aspx
> http://msdn.microsoft.com/en-us/library/aa372023.aspx
> http://support.microsoft.com/kb/324516
>
>
> --
>
> Regards,
>
> Dave Patrick ....Please no email replies - reply in newsgroup.
> Microsoft Certified Professional
> Microsoft MVP [Windows]
> http://www.microsoft.com/protect
>
> "PA Bear [MS MVP]" wrote:
> > Forwarded to Win2K General via crosspost.
> > --
> > ~PA Bear
> >
> > ngkh5 wrote:
> >> Using a HP Omnibook 900 with W2K SP2 and downloading W2KSP4 from Windows
> >> Update site fails with error dialog box: "Service Pack 4 determined that
> >> the
> >> following Service Pack 4 files are corrupt:" A list of the corrupt files
> >> is
> >> shown followed by: If this error persists after you have clicked Retry
> >> several times, go to the Windows 2000 Service Pack Web site and select
> >> "Problems downloading the Service Pack" This will give you instructions
> >> on
> >> how to download a version of the Service Pack that does not require a Web
> >> connection during installation.
> >>
> >> Following this instruction and after downloading "Windows 2000 Service
> >> Pack
> >> 4 Network Install for IT ProfessionalsSP4" from here:
> >> http://www.microsoft.com/DownLoads/...F1-749F-49F4-8010-297BD6CA33A0&displaylang=en
> >> and executing it, following error dialog appears: "The Microsoft digital
> >> signature affirms that the software gas been tested with Windows and that
> >> the software has not bee altered since it was tested. The software you
> >> are
> >> about to install does not contain a Microsoft digital signature.
> >> Therefore
> >> there is no guarantee that this software works correctly with Windows.
> >> Microsoft Windows Installer...."
> >>
> >> Clicking the "OK" button another error dialog appears:
> >> "The following file in the software package you want to install is not
> >> signed C:\DOCUME~1\ADMIN~1\LOCALS~1\Temp\IXP001.TMP\msiexec.exe"
> >> Clicking the "OK" button shows another error dialog box: "An unexpected
> >> error occurred" and the whole setup process terminates. Similarly happens
> >> when trying to update to Internet Explorer 6 SP1 from my existing IE
> >> 5.00.
> >>
> >> As an aside, sometimes a Dr. Watson for Windows 2000 error box appears
> >> with
> >> the following application Errors:
> >> c0000005<nosymbols>{00415743}
> >> c0000005<nosymbols>{00415743}
> >> c0000005<nosymbols>{00415743}
> >> c0000005<nosymbols>{00415743}
> >>
> >> How to get SP4 and other updates installed ? Please advise, thanks.

> >

>
 
Re: W2K SP4, IE 6 SP1 Setup Fails

Re: W2K SP4, IE 6 SP1 Setup Fails

You'll need to get past the windows installer problem first. You might also
try a safe mode boot.


--

Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

"ngkh5" wrote:
> This is the svcpack.log from installing the service pack 4, hopefully
> it'll
> shed some light to assist me further:
> Service Pack started with following command line:
> ***
>
> DoInstallation: CleanPFR failed: 0x2
> ***
>
> IncludeDirectoryIdFromInfSection: No DirId found for:
> DontRemoveOnUninst.DirId
> ***
>
> FetchSourceURL: SetupOpenInfFile Failed to open file:
> c:\8ae0d\i386\update\update.url
> ***
>
> DoInstallation: FetchSourceURL for c:\8ae0d\i386\update\update.inf Failed
> ***
>
> BuildCabinetManifest:SetupOpenInfFile failed with error
> INVALID_HANDLE_VALUE
> ***
>
> AnalyzePhaseZero used 10 ticks
>
> ***
>
> DoInstallation:SetupOpenInfFile for OldUninstallInf file
> C:\WINNT\$NtServicePackUninstall$\spuninst\spuninst.inf not found: 0x3
> ***
>
> CreateUninstall = 1,Directory = C:\WINNT\$NtServicePackUninstall$
> ***
>
> AnalyzePhaseOne: used 154613 ticks
>
> ***
>
> AnalyzePhaseTwo used 2954 ticks
>
> ***
>
> AnalyzePhaseThree used 0 ticks
>
> ***
>
> AnalyzePhaseFive used 0 ticks
>
> ***
>
> AnalyzePhaseSix used 821 ticks
>
> ***
>
> AnalyzeComponents used 158418 ticks
>
> ***
>
>
> Downloading 0 files
>
>
> ***
>
> bPatchMode = FALSE
>
> ***
>
> Inventory complete: ReturnStatus=0, 165758 ticks
>
> ***
>
> Num Ticks for invent : 165768
>
> ***
>
> Condtional Load of section AutoUpdate.Reg.Install.Condition suceeded
>
> ***
>
> Allocation size of drive C: is 4096 bytes, free space = 4104257536 bytes
>
> ***
>
> Drive C: free 3914MB req: 5MB w/uninstall 278MB
>
> ***
>
> Num Ticks for download : 60828
>
> ***
>
> CabinetBuild complete
>
> ***
>
> Num Ticks for Cabinet build : 0
>
> ***
>
> Starting process: msiinst.exe /delayrebootq
> ***
>
> Working directory: C:\WINNT\System32\msiinst.tmp
> ***
>
> Return Code = 2148204800
> ***
>
> DoInstallation:RunInfProcesses Failed
> ***
>
> Service Pack 4 Setup encountered an error: An error in updating your
> system
> has occurred.
> ***
>
> VerifySize: Unable to verify size: Source = NULL: c:\winnt\oem6.cat
>
> ***
>
> An error in updating your system has occurred.
> ***
>
> Message displayed to the user: An error in updating your system has
> occurred.
> ***
>
> User Input: OK
> ***
 
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