One minute log off time

[Neal]

We have a new Citrix farm built on W2003 SP2. When users log off, it takes
about two seconds to copy their profile, and a second or two to save
settings. Then they have one minute to sit there and wait till the session
finishese.

We've tried new profiles, Admistrators and users (to see if it is
permissions related) etc. Tried everything. Have insatlled all the patches
we can find that are related (and some that aren't) Hive cleanup etc.

Only clue I can give, is that if I log on via TS to the console, it takes
about three seconds to log off. Same user in a normal session, one minute
to log off.

Any ideas?

thanks, Neal

 

[Vera Noest [MVP]]

Re: One minute log off time

Sounds like this is your issue:

901196 - A remote session does not end immediately on a computer
that is running Windows Server 2003 Service Pack 1
http://support.microsoft.com/?kbid=901196

_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
*----------- Please reply in newsgroup -------------*

"Neal" <neal@apoyar.co.nz> wrote on 18 jul 2008:

> We have a new Citrix farm built on W2003 SP2. When users log
> off, it takes about two seconds to copy their profile, and a
> second or two to save settings. Then they have one minute to
> sit there and wait till the session finishese.
>
> We've tried new profiles, Admistrators and users (to see if it
> is permissions related) etc. Tried everything. Have insatlled
> all the patches we can find that are related (and some that
> aren't) Hive cleanup etc.
>
> Only clue I can give, is that if I log on via TS to the console,
> it takes about three seconds to log off. Same user in a normal
> session, one minute to log off.
>
> Any ideas?
>
> thanks, Neal

 

[Hank Arnold (MVP)]

Re: One minute log off time

Neal wrote:
> We have a new Citrix farm built on W2003 SP2. When users log off, it takes
> about two seconds to copy their profile, and a second or two to save
> settings. Then they have one minute to sit there and wait till the session
> finishese.
>
> We've tried new profiles, Admistrators and users (to see if it is
> permissions related) etc. Tried everything. Have insatlled all the patches
> we can find that are related (and some that aren't) Hive cleanup etc.
>
> Only clue I can give, is that if I log on via TS to the console, it takes
> about three seconds to log off. Same user in a normal session, one minute
> to log off.
>
> Any ideas?
>
> thanks, Neal
>
>

Have you tried using UPHCLEAN?

http://www.microsoft.com/DOWNLOADS/...6D-8912-4E18-B570-42470E2F3582&displaylang=en

--

Regards,
Hank Arnold
Microsoft MVP
Windows Server - Directory Services

 

[Hank Arnold (MVP)]

Re: One minute log off time

Neal wrote:
> We have a new Citrix farm built on W2003 SP2. When users log off, it takes
> about two seconds to copy their profile, and a second or two to save
> settings. Then they have one minute to sit there and wait till the session
> finishese.
>
> We've tried new profiles, Admistrators and users (to see if it is
> permissions related) etc. Tried everything. Have insatlled all the patches
> we can find that are related (and some that aren't) Hive cleanup etc.
>
> Only clue I can give, is that if I log on via TS to the console, it takes
> about three seconds to log off. Same user in a normal session, one minute
> to log off.
>
> Any ideas?
>
> thanks, Neal
>
>

Also try posting in alt.os.citrix. Lots of good Citrix experts post
there and you usually will get a good response....

--

Regards,
Hank Arnold
Microsoft MVP
Windows Server - Directory Services

 

[Neal]

Re: One minute log off time

Tried this one, not related. Also, we are on SP2. Doesn't explain why it
would not happen with an RDP session to the console.

Thanks, Neal

"Vera Noest [MVP]" <Vera.Noest@remove-this.hem.utfors.se> wrote in message
news:Xns9ADF8DA4C2A1Cveranoesthemutforsse@207.46.248.16...
> Sounds like this is your issue:
>
> 901196 - A remote session does not end immediately on a computer
> that is running Windows Server 2003 Service Pack 1
> http://support.microsoft.com/?kbid=901196
>
> _________________________________________________________
> Vera Noest
> MCSE, CCEA, Microsoft MVP - Terminal Server
> TS troubleshooting: http://ts.veranoest.net
> *----------- Please reply in newsgroup -------------*
>
> "Neal" <neal@apoyar.co.nz> wrote on 18 jul 2008:
>
>> We have a new Citrix farm built on W2003 SP2. When users log
>> off, it takes about two seconds to copy their profile, and a
>> second or two to save settings. Then they have one minute to
>> sit there and wait till the session finishese.
>>
>> We've tried new profiles, Admistrators and users (to see if it
>> is permissions related) etc. Tried everything. Have insatlled
>> all the patches we can find that are related (and some that
>> aren't) Hive cleanup etc.
>>
>> Only clue I can give, is that if I log on via TS to the console,
>> it takes about three seconds to log off. Same user in a normal
>> session, one minute to log off.
>>
>> Any ideas?
>>
>> thanks, Neal

 

[Neal]

Re: One minute log off time

Yes, that's up and running. Doesn' t fix this problem.

Thanks

"Hank Arnold (MVP)" <rasilon@aol.com> wrote in message
news:%23bDsBQl6IHA.4652@TK2MSFTNGP05.phx.gbl...
> Neal wrote:
>> We have a new Citrix farm built on W2003 SP2. When users log off, it
>> takes about two seconds to copy their profile, and a second or two to
>> save settings. Then they have one minute to sit there and wait till the
>> session finishese.
>>
>> We've tried new profiles, Admistrators and users (to see if it is
>> permissions related) etc. Tried everything. Have insatlled all the
>> patches we can find that are related (and some that aren't) Hive cleanup
>> etc.
>>
>> Only clue I can give, is that if I log on via TS to the console, it takes
>> about three seconds to log off. Same user in a normal session, one
>> minute to log off.
>>
>> Any ideas?
>>
>> thanks, Neal
>
> Have you tried using UPHCLEAN?
>
> http://www.microsoft.com/DOWNLOADS/...6D-8912-4E18-B570-42470E2F3582&displaylang=en
>
> --
>
> Regards,
> Hank Arnold
> Microsoft MVP
> Windows Server - Directory Services

 

[Neal]

Re: One minute log off time

Will have a look, but I don't think it has anything to do with Citrix as
this happens via an rdp session.

Thanks, Neal

"Hank Arnold (MVP)" <rasilon@aol.com> wrote in message
news:eFUeBRl6IHA.4652@TK2MSFTNGP05.phx.gbl...
> Neal wrote:
>> We have a new Citrix farm built on W2003 SP2. When users log off, it
>> takes about two seconds to copy their profile, and a second or two to
>> save settings. Then they have one minute to sit there and wait till the
>> session finishese.
>>
>> We've tried new profiles, Admistrators and users (to see if it is
>> permissions related) etc. Tried everything. Have insatlled all the
>> patches we can find that are related (and some that aren't) Hive cleanup
>> etc.
>>
>> Only clue I can give, is that if I log on via TS to the console, it takes
>> about three seconds to log off. Same user in a normal session, one
>> minute to log off.
>>
>> Any ideas?
>>
>> thanks, Neal
>
> Also try posting in alt.os.citrix. Lots of good Citrix experts post there
> and you usually will get a good response....
>
> --
>
> Regards,
> Hank Arnold
> Microsoft MVP
> Windows Server - Directory Services

 

[Hank Arnold (MVP)]

Re: One minute log off time

Right... Missed that.....

--

Regards,
Hank Arnold
Microsoft MVP
Windows Server - Directory Services

Neal wrote:
> Will have a look, but I don't think it has anything to do with Citrix as
> this happens via an rdp session.
>
> Thanks, Neal
>
> "Hank Arnold (MVP)" <rasilon@aol.com> wrote in message
> news:eFUeBRl6IHA.4652@TK2MSFTNGP05.phx.gbl...
>> Neal wrote:
>>> We have a new Citrix farm built on W2003 SP2. When users log off, it
>>> takes about two seconds to copy their profile, and a second or two to
>>> save settings. Then they have one minute to sit there and wait till the
>>> session finishese.
>>>
>>> We've tried new profiles, Admistrators and users (to see if it is
>>> permissions related) etc. Tried everything. Have insatlled all the
>>> patches we can find that are related (and some that aren't) Hive cleanup
>>> etc.
>>>
>>> Only clue I can give, is that if I log on via TS to the console, it takes
>>> about three seconds to log off. Same user in a normal session, one
>>> minute to log off.
>>>
>>> Any ideas?
>>>
>>> thanks, Neal
>> Also try posting in alt.os.citrix. Lots of good Citrix experts post there
>> and you usually will get a good response....
>>
>> --
>>
>> Regards,
>> Hank Arnold
>> Microsoft MVP
>> Windows Server - Directory Services
>
>

 

[Vera Noest [MVP]]

Re: One minute log off time

Then I would enable verbose logging of the user environemnt. Maybe
that gives you a clue about what the system is doing in those 2
minutes.

221833 - How to enable user environment debug logging in retail
builds of Windows
http://support.microsoft.com/?kbid=221833

_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
*----------- Please reply in newsgroup -------------*

"Neal" <neal@apoyar.co.nz> wrote on 21 jul 2008:

> Tried this one, not related. Also, we are on SP2. Doesn't
> explain why it would not happen with an RDP session to the
> console.
>
> Thanks, Neal
>
> "Vera Noest [MVP]" <Vera.Noest@remove-this.hem.utfors.se> wrote
> in message
> news:Xns9ADF8DA4C2A1Cveranoesthemutforsse@207.46.248.16...
>> Sounds like this is your issue:
>>
>> 901196 - A remote session does not end immediately on a
>> computer that is running Windows Server 2003 Service Pack 1
>> http://support.microsoft.com/?kbid=901196
>>
>> _________________________________________________________
>> Vera Noest
>> MCSE, CCEA, Microsoft MVP - Terminal Server
>> TS troubleshooting: http://ts.veranoest.net
>> *----------- Please reply in newsgroup -------------*
>>
>> "Neal" <neal@apoyar.co.nz> wrote on 18 jul 2008:
>>
>>> We have a new Citrix farm built on W2003 SP2. When users log
>>> off, it takes about two seconds to copy their profile, and a
>>> second or two to save settings. Then they have one minute to
>>> sit there and wait till the session finishese.
>>>
>>> We've tried new profiles, Admistrators and users (to see if it
>>> is permissions related) etc. Tried everything. Have insatlled
>>> all the patches we can find that are related (and some that
>>> aren't) Hive cleanup etc.
>>>
>>> Only clue I can give, is that if I log on via TS to the
>>> console, it takes about three seconds to log off. Same user
>>> in a normal session, one minute to log off.
>>>
>>> Any ideas?
>>>
>>> thanks, Neal

 

[Jeff Pitsch]

Re: One minute log off time

They aren't logging off wihting a minute or two of logging in are they?
Have you enabled user environment debugging? have you looked at processes
that are still running when the session si being logged off?

Jeff Pitsch
Microsoft MVP - Terminal Services
"Neal" <neal@apoyar.co.nz> wrote in message
news:OLJdo2H6IHA.4352@TK2MSFTNGP03.phx.gbl...
> We have a new Citrix farm built on W2003 SP2. When users log off, it
> takes about two seconds to copy their profile, and a second or two to save
> settings. Then they have one minute to sit there and wait till the
> session finishese.
>
> We've tried new profiles, Admistrators and users (to see if it is
> permissions related) etc. Tried everything. Have insatlled all the
> patches we can find that are related (and some that aren't) Hive cleanup
> etc.
>
> Only clue I can give, is that if I log on via TS to the console, it takes
> about three seconds to log off. Same user in a normal session, one minute
> to log off.
>
> Any ideas?
>
> thanks, Neal
>