Windows Update Error Code 80070422 and Error code 1058

  • Thread starter Thread starter CloudJames
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CloudJames

Guest
Hi all. Hope someone can help me with this error message.
my laptop recently got affected by some trojan and I have removed it with a
few cleaners.
1.Symantec Anti-Virus
2.Windows Defender
3.Live One Care
4.A-Squared Free
5.CCleaner
6.Spybot, search&destroy.
These Programs comes together with the laptop. I never had to do all the
full scan but windows explorer couldn't act properly (windows explorer had to
shut down whenever I open My Computer directory).
After removal, everything is solved and all programs are working. however,
Windows Update couldnt start because of this error code 80070422.

My Laptop details: Windows Vista Entreprise, Service pack 1, Processor: AMD
Athlon(tm) 64 X2 Dual Core Processor TK-53 1.7 GHz, RAM: 2GB, System Type:
32-bit Operating System.

these are the solutions i have tried:
1.
Running Full scan again. No viruses/malware/trojan or whatever thingy was
found. Windows is back to normal. After re-boot, windows update works again,
but only for a while, after that security center alert me that windows update
is turned off. (No windows update = no update for defender OMG ><).
2.
Check if BITS is enabled. using command prompt. yes it is.
3.
- Check if Windows Module Installer is on Manual (yes it is)
- Windows Module Installer is running.
- Windows Update (Using Adminstartive Tools > Services > windows Update
(properties). I realised that it is Disabled so i click on Automatic, and it
switch back to Disabled again. I have done this repeatedly and when the
status is on Automatic (which it should be), Its service status wrote :
Stopped. ok. I click on start, a pop up shows up : "Error 1058: The Service
cannot be started, either because it is disabled or because it has no enabled
devices associated with it."
- There were several successful attempts and windows manage to get the
lastest update. However, the windows update service fails most of the times.

Its basically all the Trustable solution here I can find on the web. There a
few websites asking me to dowload this anti-malware or that anti-whatever or
whatever... I don't think I should really trust those things...

I hope someone with technical experience can help me out with this. Thank
you so much!

Thank you Thank you!!
 
Re: Windows Update Error Code 80070422 and Error code 1058

Judging from similar posts here in the past month or so, the behavior may be
due to a Vundo-ZLOB-SDBot infection, all of which is protected by a rootkit.

Unexplained computer behavior may be caused by deceptive software
http://support.microsoft.com/kb/827315

Run a thorough check for hijackware, including posting your hijackthis log
to an appropriate forum.

Checking for/Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Introduction
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine2.blogspot.com/
http://www.elephantboycomputers.com/page2.html#Removing_Malware

When all else fails, HijackThis v2.0.2
(http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use (in
conjuction with some other utilities). HijackThis will NOT fix anything on
its own, but it will help you to both identify and remove any
hijackware/spyware with assistance from an expert. **Post your log to
http://aumha.net/viewforum.php?f=30,
http://forums.spybot.info/forumdisplay.php?f=22,
http://castlecops.com/forum67.html, or other appropriate forums for review
by an expert in such matters, not here.**

If the procedures look too complex - and there is no shame in admitting this
isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA) computer repair shop.

==========================================

Start a free Windows Update support incident request:
https://support.microsoft.com/oas/default.aspx?gprid=6527

Support for Windows Update:
http://support.microsoft.com/gp/wusupport

For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

CloudJames wrote:
> Hi all. Hope someone can help me with this error message.
> my laptop recently got affected by some trojan and I have removed it with
> a
> few cleaners.
> 1.Symantec Anti-Virus
> 2.Windows Defender
> 3.Live One Care
> 4.A-Squared Free
> 5.CCleaner
> 6.Spybot, search&destroy.
> These Programs comes together with the laptop. I never had to do all the
> full scan but windows explorer couldn't act properly (windows explorer had
> to shut down whenever I open My Computer directory).
> After removal, everything is solved and all programs are working. however,
> Windows Update couldnt start because of this error code 80070422.
>
> My Laptop details: Windows Vista Entreprise, Service pack 1, Processor:
> AMD
> Athlon(tm) 64 X2 Dual Core Processor TK-53 1.7 GHz, RAM: 2GB, System Type:
> 32-bit Operating System.
>
> these are the solutions i have tried:
> 1.
> Running Full scan again. No viruses/malware/trojan or whatever thingy was
> found. Windows is back to normal. After re-boot, windows update works
> again,
> but only for a while, after that security center alert me that windows
> update is turned off. (No windows update = no update for defender OMG ><).
> 2.
> Check if BITS is enabled. using command prompt. yes it is.
> 3.
> - Check if Windows Module Installer is on Manual (yes it is)
> - Windows Module Installer is running.
> - Windows Update (Using Adminstartive Tools > Services > windows Update
> (properties). I realised that it is Disabled so i click on Automatic, and
> it
> switch back to Disabled again. I have done this repeatedly and when the
> status is on Automatic (which it should be), Its service status wrote :
> Stopped. ok. I click on start, a pop up shows up : "Error 1058: The
> Service
> cannot be started, either because it is disabled or because it has no
> enabled devices associated with it."
> - There were several successful attempts and windows manage to get the
> lastest update. However, the windows update service fails most of the
> times.
>
> Its basically all the Trustable solution here I can find on the web. There
> a
> few websites asking me to dowload this anti-malware or that anti-whatever
> or
> whatever... I don't think I should really trust those things...
>
> I hope someone with technical experience can help me out with this. Thank
> you so much!
>
> Thank you Thank you!!
 
Re: Windows Update Error Code 80070422 and Error code 1058

Thank you for your reply.
I would like to ask if there is any other way where i can download windows
update manually? if there is how do I do that?
Is it safe if i keep my anti-virus softwares updated w/o defender being
updated?
very troublesome ><

thank you so much for the help.

here is the windows update log

-------

2008-07-18 15:33:38:436 3740 548 COMAPI - WARNING: Exit code = 0x80070422
2008-07-18 15:33:38:436 3740 548 COMAPI ---------
2008-07-18 15:33:38:436 3740 548 COMAPI -- END -- COMAPI: Search
[ClientId = <NULL>]
2008-07-18 15:33:38:436 3740 548 COMAPI -------------
2008-07-18 15:33:38:436 3740 548 COMAPI FATAL: Unable to initiate
asynchronous search, hr=80070422
2008-07-18 15:33:38:496 3740 548 COMAPI FATAL: Unable to connect to the
service (hr=80070422)
2008-07-18 15:33:38:496 3740 548 COMAPI WARNING: Unable to establish
connection to the service. (hr=80070422)
2008-07-18 15:33:52:426 2384 1134 Misc =========== Logging initialized
(build: 7.1.6001.65, tz: +0800) ===========
2008-07-18 15:33:52:426 2384 1134 Misc = Process: C:\Windows\explorer.exe
2008-07-18 15:33:52:426 2384 1134 Misc = Module:
C:\Windows\system32\wucltux.dll
2008-07-18 15:33:52:426 2384 1134 WUApp WARNING: AU service is disabled
(error 80070422); ignoring.
2008-07-18 15:33:52:472 2384 1134 WUApp WARNING: Error displaying Update
Service setting: 80070422
2008-07-18 15:33:54:522 2384 1134 Misc wuauserv is disabled
2008-07-18 15:33:54:526 2384 1134 Misc wuauserv is disabled
2008-07-18 15:33:54:688 2384 1134 Misc Changed wuauserv to auto-start
2008-07-18 15:33:54:731 1152 1488 Misc =========== Logging initialized
(build: 7.1.6001.65, tz: +0800) ===========
2008-07-18 15:33:54:731 1152 1488 Misc = Process:
C:\Windows\system32\svchost.exe
2008-07-18 15:33:54:732 1152 1488 Misc = Module:
c:\windows\system32\wuaueng.dll
2008-07-18 15:33:54:731 1152 1488 Service *************
2008-07-18 15:33:54:732 1152 1488 Service ** START ** Service: Service
startup
2008-07-18 15:33:54:732 1152 1488 Service *********
2008-07-18 15:33:54:737 1152 1488 Agent * WU client version 7.1.6001.65
2008-07-18 15:33:54:737 1152 1488 Agent * Base directory:
C:\Windows\SoftwareDistribution
2008-07-18 15:33:54:737 1152 1488 Agent * Access type: No proxy
2008-07-18 15:33:54:762 1152 1488 Agent * Network state: Connected
2008-07-18 15:33:55:495 1152 5d8 Agent *********** Agent: Initializing
Windows Update Agent ***********
2008-07-18 15:33:55:495 1152 5d8 Agent *********** Agent: Initializing
global settings cache ***********
2008-07-18 15:33:55:495 1152 5d8 Agent * WSUS server: <NULL>
2008-07-18 15:33:55:495 1152 5d8 Agent * WSUS status server: <NULL>
2008-07-18 15:33:55:495 1152 5d8 Agent * Target group: (Unassigned
Computers)
2008-07-18 15:33:55:495 1152 5d8 Agent * Windows Update access disabled: No
2008-07-18 15:33:55:496 1152 5d8 DnldMgr Download manager restoring 0
downloads
2008-07-18 15:33:55:496 1152 5d8 DnldMgr Retrieved 3 persisted download jobs
2008-07-18 15:33:55:496 1152 5d8 DnldMgr *********** DnldMgr: Restoring
download [no. 0] ***********
2008-07-18 15:33:55:496 1152 5d8 DnldMgr * BITS JobId =
{ADC8CC15-2464-4E40-A2CD-EFF9A7BC2B79}
2008-07-18 15:33:55:497 1152 5d8 DnldMgr * ServiceId =
{7971F918-A847-4430-9279-4A52D1EFE18D}
2008-07-18 15:33:55:517 1152 5d8 DnldMgr * UpdateId =
{D18E8C7B-A809-48B5-8F24-38653692CDE2}.100
2008-07-18 15:33:55:591 1152 5d8 DnldMgr * Restored download job.
2008-07-18 15:33:55:592 1152 5d8 DnldMgr *********** DnldMgr: Restoring
download [no. 1] ***********
2008-07-18 15:33:55:592 1152 5d8 DnldMgr * BITS JobId =
{BF240780-B697-404F-954F-21FD831161F9}
2008-07-18 15:33:55:592 1152 5d8 DnldMgr * ServiceId =
{9482F4B4-E343-43B6-B170-9A65BC822C77}
2008-07-18 15:33:55:616 1152 5d8 DnldMgr * UpdateId =
{F3B972CB-5444-4FB3-9E66-5B302FF1EADE}.100
2008-07-18 15:33:55:676 1152 5d8 DnldMgr * Restored download job.
2008-07-18 15:33:55:676 1152 5d8 DnldMgr *********** DnldMgr: Restoring
download [no. 2] ***********
2008-07-18 15:33:55:676 1152 5d8 DnldMgr * BITS JobId =
{C2F87285-C692-466F-A52E-19D489189EA2}
2008-07-18 15:33:55:676 1152 5d8 DnldMgr * ServiceId =
{9482F4B4-E343-43B6-B170-9A65BC822C77}
2008-07-18 15:33:55:752 1152 5d8 DnldMgr * UpdateId =
{C949BBB0-9CAD-436A-B064-4A98609F9E56}.100
2008-07-18 15:33:56:024 1152 5d8 DnldMgr * Restored download job.
2008-07-18 15:33:56:028 1152 5d8 AU ########### AU: Initializing Automatic
Updates ###########
2008-07-18 15:33:56:043 1152 5d8 AU # Approval type: Scheduled (User
preference)
2008-07-18 15:33:56:043 1152 5d8 AU # Scheduled install day/time: Every
day at 3:00
2008-07-18 15:33:56:043 1152 5d8 AU # Auto-install minor updates: Yes
(User preference)
2008-07-18 15:33:56:044 1152 1488 Report *********** Report: Initializing
static reporting data ***********
2008-07-18 15:33:56:044 1152 1488 Report * OS Version = 6.0.6001.1.0.65792
2008-07-18 15:33:56:044 1152 1488 Report * OS Product Type = 0x00000004
2008-07-18 15:33:56:104 1152 1488 Report * Computer Brand = Hewlett-Packard
2008-07-18 15:33:56:104 1152 1488 Report * Computer Model = Presario F500
(GS084PA#UUF)
2008-07-18 15:33:56:112 1152 1488 Report * Bios Revision = F.19
2008-07-18 15:33:56:112 1152 1488 Report * Bios Name = PhoenixBIOS 4.0
Release 6.1
2008-07-18 15:33:56:112 1152 1488 Report * Bios Release Date =
2007-06-20T00:00:00
2008-07-18 15:33:56:113 1152 1488 Report * Locale ID = 18441
2008-07-18 15:33:56:118 1152 5d8 AU FATAL: Failed to Unserialize from data
store, error = 0x8024001E
2008-07-18 15:33:56:118 1152 5d8 AU # WARNING: Exit code = 0x8024001E
2008-07-18 15:33:56:118 1152 5d8 AU ########### AU: Uninitializing
Automatic Updates ###########
2008-07-18 15:33:56:119 1152 5d8 AU WARNING: InitAUComponents Failed, will
restart AU in 30 mins, error = 0x8024001E
2008-07-18 15:33:56:119 1152 5d8 AU AU Restart required....
2008-07-18 15:33:56:119 1152 1488 AU ########### AU: Uninitializing
Automatic Updates ###########
2008-07-18 15:33:56:747 1152 1488 Service *********
2008-07-18 15:33:56:748 1152 1488 Service ** END ** Service: Service exit
[Exit code = 0x240001]
2008-07-18 15:33:56:748 1152 1488 Service *************
2008-07-18 15:39:44:053 3740 1564 COMAPI -------------
2008-07-18 15:39:44:053 3740 1564 COMAPI -- START -- COMAPI: Search
[ClientId = Windows Defender]
2008-07-18 15:39:44:053 3740 1564 COMAPI ---------
2008-07-18 15:39:44:055 3740 1564 COMAPI FATAL: Unable to connect to the
service (hr=80070422)
2008-07-18 15:39:44:055 3740 1564 COMAPI WARNING: Unable to establish
connection to the service. (hr=80070422)
2008-07-18 15:39:44:055 3740 1564 COMAPI - WARNING: Exit code = 0x80070422
2008-07-18 15:39:44:055 3740 1564 COMAPI ---------
2008-07-18 15:39:44:055 3740 1564 COMAPI -- END -- COMAPI: Search
[ClientId = <NULL>]
2008-07-18 15:39:44:055 3740 1564 COMAPI -------------
2008-07-18 15:39:44:055 3740 1564 COMAPI FATAL: Unable to initiate
asynchronous search, hr=80070422
2008-07-18 15:39:44:058 3740 1564 COMAPI FATAL: Unable to connect to the
service (hr=80070422)
2008-07-18 15:39:44:058 3740 1564 COMAPI WARNING: Unable to establish
connection to the service. (hr=80070422)
2008-07-18 15:39:45:375 3740 ae4 COMAPI -------------
2008-07-18 15:39:45:375 3740 ae4 COMAPI -- START -- COMAPI: Search
[ClientId = Windows Defender]
2008-07-18 15:39:45:375 3740 ae4 COMAPI ---------
2008-07-18 15:39:45:378 3740 ae4 COMAPI FATAL: Unable to connect to the
service (hr=80070422)
2008-07-18 15:39:45:378 3740 ae4 COMAPI WARNING: Unable to establish
connection to the service. (hr=80070422)
2008-07-18 15:39:45:378 3740 ae4 COMAPI - WARNING: Exit code = 0x80070422
2008-07-18 15:39:45:378 3740 ae4 COMAPI ---------
2008-07-18 15:39:45:378 3740 ae4 COMAPI -- END -- COMAPI: Search
[ClientId = <NULL>]
2008-07-18 15:39:45:378 3740 ae4 COMAPI -------------
2008-07-18 15:39:45:379 3740 ae4 COMAPI FATAL: Unable to initiate
asynchronous search, hr=80070422
2008-07-18 15:39:45:381 3740 ae4 COMAPI FATAL: Unable to connect to the
service (hr=80070422)
2008-07-18 15:39:45:381 3740 ae4 COMAPI WARNING: Unable to establish
connection to the service. (hr=80070422)
2008-07-18 15:39:46:403 3740 1250 COMAPI -------------
2008-07-18 15:39:46:403 3740 1250 COMAPI -- START -- COMAPI: Search
[ClientId = Windows Defender]
2008-07-18 15:39:46:403 3740 1250 COMAPI ---------
2008-07-18 15:39:46:404 3740 1250 COMAPI FATAL: Unable to connect to the
service (hr=80070422)
2008-07-18 15:39:46:404 3740 1250 COMAPI WARNING: Unable to establish
connection to the service. (hr=80070422)
2008-07-18 15:39:46:404 3740 1250 COMAPI - WARNING: Exit code = 0x80070422
2008-07-18 15:39:46:404 3740 1250 COMAPI ---------
2008-07-18 15:39:46:404 3740 1250 COMAPI -- END -- COMAPI: Search
[ClientId = <NULL>]
2008-07-18 15:39:46:404 3740 1250 COMAPI -------------
2008-07-18 15:39:46:405 3740 1250 COMAPI FATAL: Unable to initiate
asynchronous search, hr=80070422
2008-07-18 15:39:46:407 3740 1250 COMAPI FATAL: Unable to connect to the
service (hr=80070422)
2008-07-18 15:39:46:408 3740 1250 COMAPI WARNING: Unable to establish
connection to the service. (hr=80070422)
2008-07-18 15:39:48:905 3740 14dc COMAPI -------------
2008-07-18 15:39:48:905 3740 14dc COMAPI -- START -- COMAPI: Search
[ClientId = Windows Defender]
2008-07-18 15:39:48:905 3740 14dc COMAPI ---------
2008-07-18 15:39:48:907 3740 14dc COMAPI FATAL: Unable to connect to the
service (hr=80070422)
2008-07-18 15:39:48:907 3740 14dc COMAPI WARNING: Unable to establish
connection to the service. (hr=80070422)
2008-07-18 15:39:48:907 3740 14dc COMAPI - WARNING: Exit code = 0x80070422
2008-07-18 15:39:48:907 3740 14dc COMAPI ---------
2008-07-18 15:39:48:907 3740 14dc COMAPI -- END -- COMAPI: Search
[ClientId = <NULL>]
2008-07-18 15:39:48:907 3740 14dc COMAPI -------------
2008-07-18 15:39:48:907 3740 14dc COMAPI FATAL: Unable to initiate
asynchronous search, hr=80070422
2008-07-18 15:39:48:909 3740 14dc COMAPI FATAL: Unable to connect to the
service (hr=80070422)
2008-07-18 15:39:48:909 3740 14dc COMAPI WARNING: Unable to establish
connection to the service. (hr=80070422)
2008-07-18 15:39:49:567 3740 fb4 COMAPI -------------
2008-07-18 15:39:49:567 3740 fb4 COMAPI -- START -- COMAPI: Search
[ClientId = Windows Defender]
2008-07-18 15:39:49:567 3740 fb4 COMAPI ---------
2008-07-18 15:39:49:569 3740 fb4 COMAPI FATAL: Unable to connect to the
service (hr=80070422)
2008-07-18 15:39:49:569 3740 fb4 COMAPI WARNING: Unable to establish
connection to the service. (hr=80070422)
2008-07-18 15:39:49:569 3740 fb4 COMAPI - WARNING: Exit code = 0x80070422
2008-07-18 15:39:49:569 3740 fb4 COMAPI ---------
2008-07-18 15:39:49:569 3740 fb4 COMAPI -- END -- COMAPI: Search
[ClientId = <NULL>]
2008-07-18 15:39:49:569 3740 fb4 COMAPI -------------
2008-07-18 15:39:49:569 3740 fb4 COMAPI FATAL: Unable to initiate
asynchronous search, hr=80070422
2008-07-18 15:39:49:571 3740 fb4 COMAPI FATAL: Unable to connect to the
service (hr=80070422)
2008-07-18 15:39:49:571 3740 fb4 COMAPI WARNING: Unable to establish
connection to the service. (hr=80070422)
2008-07-18 15:39:50:534 3740 120c COMAPI -------------
2008-07-18 15:39:50:534 3740 120c COMAPI -- START -- COMAPI: Search
[ClientId = Windows Defender]
2008-07-18 15:39:50:534 3740 120c COMAPI ---------
2008-07-18 15:39:50:535 3740 120c COMAPI FATAL: Unable to connect to the
service (hr=80070422)
2008-07-18 15:39:50:535 3740 120c COMAPI WARNING: Unable to establish
connection to the service. (hr=80070422)
2008-07-18 15:39:50:536 3740 120c COMAPI - WARNING: Exit code = 0x80070422
2008-07-18 15:39:50:536 3740 120c COMAPI ---------
2008-07-18 15:39:50:536 3740 120c COMAPI -- END -- COMAPI: Search
[ClientId = <NULL>]
2008-07-18 15:39:50:536 3740 120c COMAPI -------------
2008-07-18 15:39:50:536 3740 120c COMAPI FATAL: Unable to initiate
asynchronous search, hr=80070422
2008-07-18 15:39:50:538 3740 120c COMAPI FATAL: Unable to connect to the
service (hr=80070422)
2008-07-18 15:39:50:538 3740 120c COMAPI WARNING: Unable to establish
connection to the service. (hr=80070422)
2008-07-18 15:39:51:613 3740 fbc COMAPI -------------
2008-07-18 15:39:51:613 3740 fbc COMAPI -- START -- COMAPI: Search
[ClientId = Windows Defender]
2008-07-18 15:39:51:613 3740 fbc COMAPI ---------
2008-07-18 15:39:51:614 3740 fbc COMAPI FATAL: Unable to connect to the
service (hr=80070422)
2008-07-18 15:39:51:614 3740 fbc COMAPI WARNING: Unable to establish
connection to the service. (hr=80070422)
2008-07-18 15:39:51:614 3740 fbc COMAPI - WARNING: Exit code = 0x80070422
2008-07-18 15:39:51:614 3740 fbc COMAPI ---------
2008-07-18 15:39:51:614 3740 fbc COMAPI -- END -- COMAPI: Search
[ClientId = <NULL>]
2008-07-18 15:39:51:615 3740 fbc COMAPI -------------
2008-07-18 15:39:51:615 3740 fbc COMAPI FATAL: Unable to initiate
asynchronous search, hr=80070422
2008-07-18 15:39:51:616 3740 fbc COMAPI FATAL: Unable to connect to the
service (hr=80070422)
2008-07-18 15:39:51:617 3740 fbc COMAPI WARNING: Unable to establish
connection to the service. (hr=80070422)
2008-07-18 15:39:52:665 3740 1404 COMAPI -------------
2008-07-18 15:39:52:666 3740 1404 COMAPI -- START -- COMAPI: Search
[ClientId = Windows Defender]
2008-07-18 15:39:52:666 3740 1404 COMAPI ---------
2008-07-18 15:39:52:667 3740 1404 COMAPI FATAL: Unable to connect to the
service (hr=80070422)
2008-07-18 15:39:52:667 3740 1404 COMAPI WARNING: Unable to establish
connection to the service. (hr=80070422)
2008-07-18 15:39:52:668 3740 1404 COMAPI - WARNING: Exit code = 0x80070422
2008-07-18 15:39:52:668 3740 1404 COMAPI ---------
2008-07-18 15:39:52:668 3740 1404 COMAPI -- END -- COMAPI: Search
[ClientId = <NULL>]
2008-07-18 15:39:52:668 3740 1404 COMAPI -------------
2008-07-18 15:39:52:668 3740 1404 COMAPI FATAL: Unable to initiate
asynchronous search, hr=80070422
2008-07-18 15:39:52:669 3740 1404 COMAPI FATAL: Unable to connect to the
service (hr=80070422)
2008-07-18 15:39:52:670 3740 1404 COMAPI WARNING: Unable to establish
connection to the service. (hr=80070422)
2008-07-18 15:41:53:131 2384 1050 Misc =========== Logging initialized
(build: 7.1.6001.65, tz: +0800) ===========
2008-07-18 15:41:53:132 2384 1050 Misc = Process: C:\Windows\explorer.exe
2008-07-18 15:41:53:132 2384 1050 Misc = Module:
C:\Windows\system32\wucltux.dll
2008-07-18 15:41:53:131 2384 1050 WUApp WARNING: AU service is disabled
(error 80070422); ignoring.
2008-07-18 15:41:53:136 2384 1050 WUApp WARNING: Cannot load updates because
AU service is not available, hr=80010108
2008-07-18 15:41:53:136 2384 1050 WUApp WARNING: Failed to load the update
list, error 80010108
2008-07-18 15:41:53:136 2384 1050 WUApp WARNING: Failed to populate update
list with error 80010108
2008-07-18 15:41:53:611 2384 1050 WUApp WARNING: Error displaying Opted In
Service summary: 80070422
2008-07-18 15:41:53:618 2384 1050 Misc wuauserv is disabled
2008-07-18 15:43:46:739 2384 1550 Misc =========== Logging initialized
(build: 7.1.6001.65, tz: +0800) ===========
2008-07-18 15:43:46:739 2384 1550 Misc = Process: C:\Windows\explorer.exe
2008-07-18 15:43:46:739 2384 1550 Misc = Module:
C:\Windows\system32\wucltux.dll
2008-07-18 15:43:46:739 2384 1550 WUApp WARNING: AU service is disabled
(error 80070422); ignoring.
2008-07-18 15:43:46:745 2384 1550 WUApp WARNING: Cannot load updates because
AU service is not available, hr=80010108
2008-07-18 15:43:46:745 2384 1550 WUApp WARNING: Failed to load the update
list, error 80010108
2008-07-18 15:43:46:745 2384 1550 WUApp WARNING: Failed to populate update
list with error 80010108
2008-07-18 15:43:47:226 2384 1550 WUApp WARNING: Error displaying Opted In
Service summary: 80070422
2008-07-18 15:43:47:233 2384 1550 Misc wuauserv is disabled

"PA Bear [MS MVP]" wrote:

> Judging from similar posts here in the past month or so, the behavior may be
> due to a Vundo-ZLOB-SDBot infection, all of which is protected by a rootkit.
>
> Unexplained computer behavior may be caused by deceptive software
> http://support.microsoft.com/kb/827315
>
> Run a thorough check for hijackware, including posting your hijackthis log
> to an appropriate forum.
>
> Checking for/Help with Hijackware
> http://aumha.org/a/parasite.htm
> http://aumha.org/a/quickfix.htm
> http://aumha.net/viewtopic.php?t=5878
> http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Introduction
> http://mvps.org/winhelp2002/unwanted.htm
> http://inetexplorer.mvps.org/data/prevention.htm
> http://inetexplorer.mvps.org/tshoot.html
> http://www.mvps.org/sramesh2k/Malware_Defence.htm
> http://defendingyourmachine2.blogspot.com/
> http://www.elephantboycomputers.com/page2.html#Removing_Malware
>
> When all else fails, HijackThis v2.0.2
> (http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use (in
> conjuction with some other utilities). HijackThis will NOT fix anything on
> its own, but it will help you to both identify and remove any
> hijackware/spyware with assistance from an expert. **Post your log to
> http://aumha.net/viewforum.php?f=30,
> http://forums.spybot.info/forumdisplay.php?f=22,
> http://castlecops.com/forum67.html, or other appropriate forums for review
> by an expert in such matters, not here.**
>
> If the procedures look too complex - and there is no shame in admitting this
> isn't your cup of tea - take the machine to a local, reputable and
> independent (i.e., not BigBoxStoreUSA) computer repair shop.
>
> ==========================================
>
> Start a free Windows Update support incident request:
> https://support.microsoft.com/oas/default.aspx?gprid=6527
>
> Support for Windows Update:
> http://support.microsoft.com/gp/wusupport
>
> For home users, no-charge support is available by calling 1-866-PCSAFETY in
> the United States and in Canada or by contacting your local Microsoft
> subsidiary. There is no-charge for support calls that are associated with
> security updates.
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> AumHa VSOP & Admin http://aumha.net
> DTS-L http://dts-l.net/
 
Re: Windows Update Error Code 80070422 and Error code 1058

You're welcome.

A1. Yes, you can download updates separately from the Download Center or
Windows Update Catalog but I'd very much doubt that you could successfully
install them, given what we've seen in your posts to date.

A2. There's a very strong chance that your anti-virus application has been
compromised as well, even if you can keep its definitions updated. Ditto
for Defender.

Yes, it is very troublesome. If the machine's infected like I think it's
infected, it got that way due to the unsafe online practices of yourself
and/or any other users of the machine. And only you can fix it.

In closing, I will tell you that your computer should NOT be connected to
the internet in its current state.

Best of luck.


CloudJames wrote:
> Thank you for your reply.
> I would like to ask if there is any other way where i can download windows
> update manually? if there is how do I do that?
> Is it safe if i keep my anti-virus softwares updated w/o defender being
> updated?
> very troublesome ><
>
> thank you so much for the help.
>
> here is the windows update log
>
> -------
>
> 2008-07-18 15:33:38:436 3740 548 COMAPI - WARNING: Exit code =
> 0x80070422
> 2008-07-18 15:33:38:436 3740 548 COMAPI ---------
> 2008-07-18 15:33:38:436 3740 548 COMAPI -- END -- COMAPI: Search
> [ClientId = <NULL>]
> 2008-07-18 15:33:38:436 3740 548 COMAPI -------------
> 2008-07-18 15:33:38:436 3740 548 COMAPI FATAL: Unable to initiate
> asynchronous search, hr=80070422
> 2008-07-18 15:33:38:496 3740 548 COMAPI FATAL: Unable to connect to the
> service (hr=80070422)
> 2008-07-18 15:33:38:496 3740 548 COMAPI WARNING: Unable to establish
> connection to the service. (hr=80070422)
> 2008-07-18 15:33:52:426 2384 1134 Misc =========== Logging initialized
> (build: 7.1.6001.65, tz: +0800) ===========
> 2008-07-18 15:33:52:426 2384 1134 Misc = Process:
> C:\Windows\explorer.exe
> 2008-07-18 15:33:52:426 2384 1134 Misc = Module:
> C:\Windows\system32\wucltux.dll
> 2008-07-18 15:33:52:426 2384 1134 WUApp WARNING: AU service is disabled
> (error 80070422); ignoring.
> 2008-07-18 15:33:52:472 2384 1134 WUApp WARNING: Error displaying Update
> Service setting: 80070422
> 2008-07-18 15:33:54:522 2384 1134 Misc wuauserv is disabled
> 2008-07-18 15:33:54:526 2384 1134 Misc wuauserv is disabled
> 2008-07-18 15:33:54:688 2384 1134 Misc Changed wuauserv to auto-start
> 2008-07-18 15:33:54:731 1152 1488 Misc =========== Logging initialized
> (build: 7.1.6001.65, tz: +0800) ===========
> 2008-07-18 15:33:54:731 1152 1488 Misc = Process:
> C:\Windows\system32\svchost.exe
> 2008-07-18 15:33:54:732 1152 1488 Misc = Module:
> c:\windows\system32\wuaueng.dll
> 2008-07-18 15:33:54:731 1152 1488 Service *************
> 2008-07-18 15:33:54:732 1152 1488 Service ** START ** Service: Service
> startup
> 2008-07-18 15:33:54:732 1152 1488 Service *********
> 2008-07-18 15:33:54:737 1152 1488 Agent * WU client version 7.1.6001.65
> 2008-07-18 15:33:54:737 1152 1488 Agent * Base directory:
> C:\Windows\SoftwareDistribution
> 2008-07-18 15:33:54:737 1152 1488 Agent * Access type: No proxy
> 2008-07-18 15:33:54:762 1152 1488 Agent * Network state: Connected
> 2008-07-18 15:33:55:495 1152 5d8 Agent *********** Agent: Initializing
> Windows Update Agent ***********
> 2008-07-18 15:33:55:495 1152 5d8 Agent *********** Agent: Initializing
> global settings cache ***********
> 2008-07-18 15:33:55:495 1152 5d8 Agent * WSUS server: <NULL>
> 2008-07-18 15:33:55:495 1152 5d8 Agent * WSUS status server: <NULL>
> 2008-07-18 15:33:55:495 1152 5d8 Agent * Target group: (Unassigned
> Computers)
> 2008-07-18 15:33:55:495 1152 5d8 Agent * Windows Update access disabled:
> No 2008-07-18 15:33:55:496 1152 5d8 DnldMgr Download manager restoring 0
> downloads
> 2008-07-18 15:33:55:496 1152 5d8 DnldMgr Retrieved 3 persisted download
> jobs
> 2008-07-18 15:33:55:496 1152 5d8 DnldMgr *********** DnldMgr: Restoring
> download [no. 0] ***********
> 2008-07-18 15:33:55:496 1152 5d8 DnldMgr * BITS JobId =
> {ADC8CC15-2464-4E40-A2CD-EFF9A7BC2B79}
> 2008-07-18 15:33:55:497 1152 5d8 DnldMgr * ServiceId =
> {7971F918-A847-4430-9279-4A52D1EFE18D}
> 2008-07-18 15:33:55:517 1152 5d8 DnldMgr * UpdateId =
> {D18E8C7B-A809-48B5-8F24-38653692CDE2}.100
> 2008-07-18 15:33:55:591 1152 5d8 DnldMgr * Restored download job.
> 2008-07-18 15:33:55:592 1152 5d8 DnldMgr *********** DnldMgr: Restoring
> download [no. 1] ***********
> 2008-07-18 15:33:55:592 1152 5d8 DnldMgr * BITS JobId =
> {BF240780-B697-404F-954F-21FD831161F9}
> 2008-07-18 15:33:55:592 1152 5d8 DnldMgr * ServiceId =
> {9482F4B4-E343-43B6-B170-9A65BC822C77}
> 2008-07-18 15:33:55:616 1152 5d8 DnldMgr * UpdateId =
> {F3B972CB-5444-4FB3-9E66-5B302FF1EADE}.100
> 2008-07-18 15:33:55:676 1152 5d8 DnldMgr * Restored download job.
> 2008-07-18 15:33:55:676 1152 5d8 DnldMgr *********** DnldMgr: Restoring
> download [no. 2] ***********
> 2008-07-18 15:33:55:676 1152 5d8 DnldMgr * BITS JobId =
> {C2F87285-C692-466F-A52E-19D489189EA2}
> 2008-07-18 15:33:55:676 1152 5d8 DnldMgr * ServiceId =
> {9482F4B4-E343-43B6-B170-9A65BC822C77}
> 2008-07-18 15:33:55:752 1152 5d8 DnldMgr * UpdateId =
> {C949BBB0-9CAD-436A-B064-4A98609F9E56}.100
> 2008-07-18 15:33:56:024 1152 5d8 DnldMgr * Restored download job.
> 2008-07-18 15:33:56:028 1152 5d8 AU ########### AU: Initializing
> Automatic
> Updates ###########
> 2008-07-18 15:33:56:043 1152 5d8 AU # Approval type: Scheduled (User
> preference)
> 2008-07-18 15:33:56:043 1152 5d8 AU # Scheduled install day/time: Every
> day at 3:00
> 2008-07-18 15:33:56:043 1152 5d8 AU # Auto-install minor updates: Yes
> (User preference)
> 2008-07-18 15:33:56:044 1152 1488 Report *********** Report: Initializing
> static reporting data ***********
> 2008-07-18 15:33:56:044 1152 1488 Report * OS Version =
> 6.0.6001.1.0.65792
> 2008-07-18 15:33:56:044 1152 1488 Report * OS Product Type = 0x00000004
> 2008-07-18 15:33:56:104 1152 1488 Report * Computer Brand =
> Hewlett-Packard 2008-07-18 15:33:56:104 1152 1488 Report * Computer
> Model
> = Presario F500 (GS084PA#UUF)
> 2008-07-18 15:33:56:112 1152 1488 Report * Bios Revision = F.19
> 2008-07-18 15:33:56:112 1152 1488 Report * Bios Name = PhoenixBIOS 4.0
> Release 6.1
> 2008-07-18 15:33:56:112 1152 1488 Report * Bios Release Date =
> 2007-06-20T00:00:00
> 2008-07-18 15:33:56:113 1152 1488 Report * Locale ID = 18441
> 2008-07-18 15:33:56:118 1152 5d8 AU FATAL: Failed to Unserialize from data
> store, error = 0x8024001E
> 2008-07-18 15:33:56:118 1152 5d8 AU # WARNING: Exit code = 0x8024001E
> 2008-07-18 15:33:56:118 1152 5d8 AU ########### AU: Uninitializing
> Automatic Updates ###########
> 2008-07-18 15:33:56:119 1152 5d8 AU WARNING: InitAUComponents Failed, will
> restart AU in 30 mins, error = 0x8024001E
> 2008-07-18 15:33:56:119 1152 5d8 AU AU Restart required....
> 2008-07-18 15:33:56:119 1152 1488 AU ########### AU: Uninitializing
> Automatic Updates ###########
> 2008-07-18 15:33:56:747 1152 1488 Service *********
> 2008-07-18 15:33:56:748 1152 1488 Service ** END ** Service: Service
> exit
> [Exit code = 0x240001]
> 2008-07-18 15:33:56:748 1152 1488 Service *************
> 2008-07-18 15:39:44:053 3740 1564 COMAPI -------------
> 2008-07-18 15:39:44:053 3740 1564 COMAPI -- START -- COMAPI: Search
> [ClientId = Windows Defender]
> 2008-07-18 15:39:44:053 3740 1564 COMAPI ---------
> 2008-07-18 15:39:44:055 3740 1564 COMAPI FATAL: Unable to connect to the
> service (hr=80070422)
> 2008-07-18 15:39:44:055 3740 1564 COMAPI WARNING: Unable to establish
> connection to the service. (hr=80070422)
> 2008-07-18 15:39:44:055 3740 1564 COMAPI - WARNING: Exit code =
> 0x80070422
> 2008-07-18 15:39:44:055 3740 1564 COMAPI ---------
> 2008-07-18 15:39:44:055 3740 1564 COMAPI -- END -- COMAPI: Search
> [ClientId = <NULL>]
> 2008-07-18 15:39:44:055 3740 1564 COMAPI -------------
> 2008-07-18 15:39:44:055 3740 1564 COMAPI FATAL: Unable to initiate
> asynchronous search, hr=80070422
> 2008-07-18 15:39:44:058 3740 1564 COMAPI FATAL: Unable to connect to the
> service (hr=80070422)
> 2008-07-18 15:39:44:058 3740 1564 COMAPI WARNING: Unable to establish
> connection to the service. (hr=80070422)
> 2008-07-18 15:39:45:375 3740 ae4 COMAPI -------------
> 2008-07-18 15:39:45:375 3740 ae4 COMAPI -- START -- COMAPI: Search
> [ClientId = Windows Defender]
> 2008-07-18 15:39:45:375 3740 ae4 COMAPI ---------
> 2008-07-18 15:39:45:378 3740 ae4 COMAPI FATAL: Unable to connect to the
> service (hr=80070422)
> 2008-07-18 15:39:45:378 3740 ae4 COMAPI WARNING: Unable to establish
> connection to the service. (hr=80070422)
> 2008-07-18 15:39:45:378 3740 ae4 COMAPI - WARNING: Exit code =
> 0x80070422
> 2008-07-18 15:39:45:378 3740 ae4 COMAPI ---------
> 2008-07-18 15:39:45:378 3740 ae4 COMAPI -- END -- COMAPI: Search
> [ClientId = <NULL>]
> 2008-07-18 15:39:45:378 3740 ae4 COMAPI -------------
> 2008-07-18 15:39:45:379 3740 ae4 COMAPI FATAL: Unable to initiate
> asynchronous search, hr=80070422
> 2008-07-18 15:39:45:381 3740 ae4 COMAPI FATAL: Unable to connect to the
> service (hr=80070422)
> 2008-07-18 15:39:45:381 3740 ae4 COMAPI WARNING: Unable to establish
> connection to the service. (hr=80070422)
> 2008-07-18 15:39:46:403 3740 1250 COMAPI -------------
> 2008-07-18 15:39:46:403 3740 1250 COMAPI -- START -- COMAPI: Search
> [ClientId = Windows Defender]
> 2008-07-18 15:39:46:403 3740 1250 COMAPI ---------
> 2008-07-18 15:39:46:404 3740 1250 COMAPI FATAL: Unable to connect to the
> service (hr=80070422)
> 2008-07-18 15:39:46:404 3740 1250 COMAPI WARNING: Unable to establish
> connection to the service. (hr=80070422)
> 2008-07-18 15:39:46:404 3740 1250 COMAPI - WARNING: Exit code =
> 0x80070422
> 2008-07-18 15:39:46:404 3740 1250 COMAPI ---------
> 2008-07-18 15:39:46:404 3740 1250 COMAPI -- END -- COMAPI: Search
> [ClientId = <NULL>]
> 2008-07-18 15:39:46:404 3740 1250 COMAPI -------------
> 2008-07-18 15:39:46:405 3740 1250 COMAPI FATAL: Unable to initiate
> asynchronous search, hr=80070422
> 2008-07-18 15:39:46:407 3740 1250 COMAPI FATAL: Unable to connect to the
> service (hr=80070422)
> 2008-07-18 15:39:46:408 3740 1250 COMAPI WARNING: Unable to establish
> connection to the service. (hr=80070422)
> 2008-07-18 15:39:48:905 3740 14dc COMAPI -------------
> 2008-07-18 15:39:48:905 3740 14dc COMAPI -- START -- COMAPI: Search
> [ClientId = Windows Defender]
> 2008-07-18 15:39:48:905 3740 14dc COMAPI ---------
> 2008-07-18 15:39:48:907 3740 14dc COMAPI FATAL: Unable to connect to the
> service (hr=80070422)
> 2008-07-18 15:39:48:907 3740 14dc COMAPI WARNING: Unable to establish
> connection to the service. (hr=80070422)
> 2008-07-18 15:39:48:907 3740 14dc COMAPI - WARNING: Exit code =
> 0x80070422
> 2008-07-18 15:39:48:907 3740 14dc COMAPI ---------
> 2008-07-18 15:39:48:907 3740 14dc COMAPI -- END -- COMAPI: Search
> [ClientId = <NULL>]
> 2008-07-18 15:39:48:907 3740 14dc COMAPI -------------
> 2008-07-18 15:39:48:907 3740 14dc COMAPI FATAL: Unable to initiate
> asynchronous search, hr=80070422
> 2008-07-18 15:39:48:909 3740 14dc COMAPI FATAL: Unable to connect to the
> service (hr=80070422)
> 2008-07-18 15:39:48:909 3740 14dc COMAPI WARNING: Unable to establish
> connection to the service. (hr=80070422)
> 2008-07-18 15:39:49:567 3740 fb4 COMAPI -------------
> 2008-07-18 15:39:49:567 3740 fb4 COMAPI -- START -- COMAPI: Search
> [ClientId = Windows Defender]
> 2008-07-18 15:39:49:567 3740 fb4 COMAPI ---------
> 2008-07-18 15:39:49:569 3740 fb4 COMAPI FATAL: Unable to connect to the
> service (hr=80070422)
> 2008-07-18 15:39:49:569 3740 fb4 COMAPI WARNING: Unable to establish
> connection to the service. (hr=80070422)
> 2008-07-18 15:39:49:569 3740 fb4 COMAPI - WARNING: Exit code =
> 0x80070422
> 2008-07-18 15:39:49:569 3740 fb4 COMAPI ---------
> 2008-07-18 15:39:49:569 3740 fb4 COMAPI -- END -- COMAPI: Search
> [ClientId = <NULL>]
> 2008-07-18 15:39:49:569 3740 fb4 COMAPI -------------
> 2008-07-18 15:39:49:569 3740 fb4 COMAPI FATAL: Unable to initiate
> asynchronous search, hr=80070422
> 2008-07-18 15:39:49:571 3740 fb4 COMAPI FATAL: Unable to connect to the
> service (hr=80070422)
> 2008-07-18 15:39:49:571 3740 fb4 COMAPI WARNING: Unable to establish
> connection to the service. (hr=80070422)
> 2008-07-18 15:39:50:534 3740 120c COMAPI -------------
> 2008-07-18 15:39:50:534 3740 120c COMAPI -- START -- COMAPI: Search
> [ClientId = Windows Defender]
> 2008-07-18 15:39:50:534 3740 120c COMAPI ---------
> 2008-07-18 15:39:50:535 3740 120c COMAPI FATAL: Unable to connect to the
> service (hr=80070422)
> 2008-07-18 15:39:50:535 3740 120c COMAPI WARNING: Unable to establish
> connection to the service. (hr=80070422)
> 2008-07-18 15:39:50:536 3740 120c COMAPI - WARNING: Exit code =
> 0x80070422
> 2008-07-18 15:39:50:536 3740 120c COMAPI ---------
> 2008-07-18 15:39:50:536 3740 120c COMAPI -- END -- COMAPI: Search
> [ClientId = <NULL>]
> 2008-07-18 15:39:50:536 3740 120c COMAPI -------------
> 2008-07-18 15:39:50:536 3740 120c COMAPI FATAL: Unable to initiate
> asynchronous search, hr=80070422
> 2008-07-18 15:39:50:538 3740 120c COMAPI FATAL: Unable to connect to the
> service (hr=80070422)
> 2008-07-18 15:39:50:538 3740 120c COMAPI WARNING: Unable to establish
> connection to the service. (hr=80070422)
> 2008-07-18 15:39:51:613 3740 fbc COMAPI -------------
> 2008-07-18 15:39:51:613 3740 fbc COMAPI -- START -- COMAPI: Search
> [ClientId = Windows Defender]
> 2008-07-18 15:39:51:613 3740 fbc COMAPI ---------
> 2008-07-18 15:39:51:614 3740 fbc COMAPI FATAL: Unable to connect to the
> service (hr=80070422)
> 2008-07-18 15:39:51:614 3740 fbc COMAPI WARNING: Unable to establish
> connection to the service. (hr=80070422)
> 2008-07-18 15:39:51:614 3740 fbc COMAPI - WARNING: Exit code =
> 0x80070422
> 2008-07-18 15:39:51:614 3740 fbc COMAPI ---------
> 2008-07-18 15:39:51:614 3740 fbc COMAPI -- END -- COMAPI: Search
> [ClientId = <NULL>]
> 2008-07-18 15:39:51:615 3740 fbc COMAPI -------------
> 2008-07-18 15:39:51:615 3740 fbc COMAPI FATAL: Unable to initiate
> asynchronous search, hr=80070422
> 2008-07-18 15:39:51:616 3740 fbc COMAPI FATAL: Unable to connect to the
> service (hr=80070422)
> 2008-07-18 15:39:51:617 3740 fbc COMAPI WARNING: Unable to establish
> connection to the service. (hr=80070422)
> 2008-07-18 15:39:52:665 3740 1404 COMAPI -------------
> 2008-07-18 15:39:52:666 3740 1404 COMAPI -- START -- COMAPI: Search
> [ClientId = Windows Defender]
> 2008-07-18 15:39:52:666 3740 1404 COMAPI ---------
> 2008-07-18 15:39:52:667 3740 1404 COMAPI FATAL: Unable to connect to the
> service (hr=80070422)
> 2008-07-18 15:39:52:667 3740 1404 COMAPI WARNING: Unable to establish
> connection to the service. (hr=80070422)
> 2008-07-18 15:39:52:668 3740 1404 COMAPI - WARNING: Exit code =
> 0x80070422
> 2008-07-18 15:39:52:668 3740 1404 COMAPI ---------
> 2008-07-18 15:39:52:668 3740 1404 COMAPI -- END -- COMAPI: Search
> [ClientId = <NULL>]
> 2008-07-18 15:39:52:668 3740 1404 COMAPI -------------
> 2008-07-18 15:39:52:668 3740 1404 COMAPI FATAL: Unable to initiate
> asynchronous search, hr=80070422
> 2008-07-18 15:39:52:669 3740 1404 COMAPI FATAL: Unable to connect to the
> service (hr=80070422)
> 2008-07-18 15:39:52:670 3740 1404 COMAPI WARNING: Unable to establish
> connection to the service. (hr=80070422)
> 2008-07-18 15:41:53:131 2384 1050 Misc =========== Logging initialized
> (build: 7.1.6001.65, tz: +0800) ===========
> 2008-07-18 15:41:53:132 2384 1050 Misc = Process:
> C:\Windows\explorer.exe
> 2008-07-18 15:41:53:132 2384 1050 Misc = Module:
> C:\Windows\system32\wucltux.dll
> 2008-07-18 15:41:53:131 2384 1050 WUApp WARNING: AU service is disabled
> (error 80070422); ignoring.
> 2008-07-18 15:41:53:136 2384 1050 WUApp WARNING: Cannot load updates
> because
> AU service is not available, hr=80010108
> 2008-07-18 15:41:53:136 2384 1050 WUApp WARNING: Failed to load the update
> list, error 80010108
> 2008-07-18 15:41:53:136 2384 1050 WUApp WARNING: Failed to populate update
> list with error 80010108
> 2008-07-18 15:41:53:611 2384 1050 WUApp WARNING: Error displaying Opted In
> Service summary: 80070422
> 2008-07-18 15:41:53:618 2384 1050 Misc wuauserv is disabled
> 2008-07-18 15:43:46:739 2384 1550 Misc =========== Logging initialized
> (build: 7.1.6001.65, tz: +0800) ===========
> 2008-07-18 15:43:46:739 2384 1550 Misc = Process:
> C:\Windows\explorer.exe
> 2008-07-18 15:43:46:739 2384 1550 Misc = Module:
> C:\Windows\system32\wucltux.dll
> 2008-07-18 15:43:46:739 2384 1550 WUApp WARNING: AU service is disabled
> (error 80070422); ignoring.
> 2008-07-18 15:43:46:745 2384 1550 WUApp WARNING: Cannot load updates
> because
> AU service is not available, hr=80010108
> 2008-07-18 15:43:46:745 2384 1550 WUApp WARNING: Failed to load the update
> list, error 80010108
> 2008-07-18 15:43:46:745 2384 1550 WUApp WARNING: Failed to populate update
> list with error 80010108
> 2008-07-18 15:43:47:226 2384 1550 WUApp WARNING: Error displaying Opted In
> Service summary: 80070422
> 2008-07-18 15:43:47:233 2384 1550 Misc wuauserv is disabled
>
> "PA Bear [MS MVP]" wrote:
>
>> Judging from similar posts here in the past month or so, the behavior may
>> be due to a Vundo-ZLOB-SDBot infection, all of which is protected by a
>> rootkit.
>>
>> Unexplained computer behavior may be caused by deceptive software
>> http://support.microsoft.com/kb/827315
>>
>> Run a thorough check for hijackware, including posting your hijackthis
>> log
>> to an appropriate forum.
>>
>> Checking for/Help with Hijackware
>> http://aumha.org/a/parasite.htm
>> http://aumha.org/a/quickfix.htm
>> http://aumha.net/viewtopic.php?t=5878
>> http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Introduction
>> http://mvps.org/winhelp2002/unwanted.htm
>> http://inetexplorer.mvps.org/data/prevention.htm
>> http://inetexplorer.mvps.org/tshoot.html
>> http://www.mvps.org/sramesh2k/Malware_Defence.htm
>> http://defendingyourmachine2.blogspot.com/
>> http://www.elephantboycomputers.com/page2.html#Removing_Malware
>>
>> When all else fails, HijackThis v2.0.2
>> (http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use
>> (in conjuction with some other utilities). HijackThis will NOT fix
>> anything on its own, but it will help you to both identify and remove any
>> hijackware/spyware with assistance from an expert. **Post your log to
>> http://aumha.net/viewforum.php?f=30,
>> http://forums.spybot.info/forumdisplay.php?f=22,
>> http://castlecops.com/forum67.html, or other appropriate forums for
>> review
>> by an expert in such matters, not here.**
>>
>> If the procedures look too complex - and there is no shame in admitting
>> this isn't your cup of tea - take the machine to a local, reputable and
>> independent (i.e., not BigBoxStoreUSA) computer repair shop.
>>
>> ==========================================
>>
>> Start a free Windows Update support incident request:
>> https://support.microsoft.com/oas/default.aspx?gprid=6527
>>
>> Support for Windows Update:
>> http://support.microsoft.com/gp/wusupport
>>
>> For home users, no-charge support is available by calling 1-866-PCSAFETY
>> in
>> the United States and in Canada or by contacting your local Microsoft
>> subsidiary. There is no-charge for support calls that are associated
>> with
>> security updates.
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>> AumHa VSOP & Admin http://aumha.net
>> DTS-L http://dts-l.net/
 

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