Blue Screen Windows 2003 Std. R2

  • Thread starter Thread starter Anthony Smith
  • Start date Start date
A

Anthony Smith

Guest
Good Morning Everyone,

I hope everyone is doing well today. I have a Windows 2003 Std R2 Server
that is being used as a web server with IIS. Something strange is happening
to this server. When I move the mouse to de-activate the screen saver, I
get the usual Workstation Locked screen and press Ctrl+Alt+Del to unlock the
workstation.
Well when I give it the 3-finger salute, it takes a few minutes THEN the
prompt opens up for me to enter the password. I enter the password, the
logon screen disappears like it is logging on and all I see is a blue
screen. No error message, but I see the mouse cursor on the screen I can
move it around the screen but nothing opens up. The machine isn't locked
up, but users are still able to access the website with no problems. Plus
the NumLock & CapsLock keys turn on and off. I can't hit Ctrl+Alt+Del again
after logging on until waiting for the screen saver to come back on. Then it
will log me out, then I have to start all over again. All I get is a blue
screen, no error message.

I don't want to reset this server because I don't know what will happen. I
can still gain access to files through the network if I need to but I can't
log on. Any ideas?

Thanks!

Sincerely,
Anthony Smith
In God We Trust!
 
Re: Blue Screen Windows 2003 Std. R2

Hi Anthony,

See if you can access the servers Event Log through another machine's
Computer Management Console. (Logged on as Domain Admin right-click
MyComputer select Manage, right-click the Computer Management (Local) and
select Connect to Another Computer, then type in the address of your problem
server.) Let us know of any relevant Event IDs in there.

You can also download and install Microsofts (formerly Sysinternal's)
PsTools, which includes PsList which will let you view the running processes
on a remote system, the toolpack also includes PsKill which will allow you
to kill a process which you dont think should be running.
http://www.microsoft.com/technet/sysinternals/utilities/pslist.mspx
If you do see a running process which when killed fixes your issue, it will
need to be removed which would probably involve restarting the server in
Safe Mode.

Also you should run a virus scan if you have an antivirus product which you
are able to remotely direct to scan this server.

Coraleigh Miller


"Anthony Smith" <anthony@peconet.com> wrote in message
news:e8nojRp2HHA.2064@TK2MSFTNGP03.phx.gbl...
> Good Morning Everyone,
>
> I hope everyone is doing well today. I have a Windows 2003 Std R2 Server
> that is being used as a web server with IIS. Something strange is
> happening to this server. When I move the mouse to de-activate the screen
> saver, I get the usual Workstation Locked screen and press Ctrl+Alt+Del to
> unlock the workstation.
> Well when I give it the 3-finger salute, it takes a few minutes THEN the
> prompt opens up for me to enter the password. I enter the password, the
> logon screen disappears like it is logging on and all I see is a blue
> screen. No error message, but I see the mouse cursor on the screen I can
> move it around the screen but nothing opens up. The machine isn't locked
> up, but users are still able to access the website with no problems. Plus
> the NumLock & CapsLock keys turn on and off. I can't hit Ctrl+Alt+Del
> again after logging on until waiting for the screen saver to come back on.
> Then it will log me out, then I have to start all over again. All I get
> is a blue screen, no error message.
>
> I don't want to reset this server because I don't know what will happen.
> I can still gain access to files through the network if I need to but I
> can't log on. Any ideas?
>
> Thanks!
>
> Sincerely,
> Anthony Smith
> In God We Trust!
>
>
 
Back
Top