proper way to copy terminal user profile folder

[OM]

Hi,

One of our TS users is having a lot of problem with her TS session, all
other users seem to be fine. I was thinking there might be a problem
with her user profile. So I copied an existing working TS user profile
and renamed it to her existing profile name. I then assigned her full
control on the "new" profile folder and reset the permission on all the
child objects. I tried logging in. However, I was seeing difference kind
of error message when launching different type of applications, Word,
Excel and Outlook. Did I miss something when I did the profile copy?
What is the proper way of doing such profile transfer?

Thanks

 

[Vera Noest [MVP]]

Re: proper way to copy terminal user profile folder

I wouldn't create a copy of another users profile, since the
content of many of the ini files could contain the original user's
user name and profile path. It's better to completely delete the
corrupt profile, the user will automatically receive a fresh copy
of the Default User profile on the Terminal Server when logging in
for the first time without an existing profile.

Read these 2 article, they explain the process in more detail:

325364 - HOW TO: Create a Custom Default User Profile in the
Windows Server 2003 Family
http://support.microsoft.com/?kbid=325364

321281 - The Desktop.ini File Does Not Work Correctly When You
Create a Custom Default Profile
http://support.microsoft.com/?kbid=321281

_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
___ please respond in newsgroup, NOT by private email ___

OM <om@discussions.microsoft.com> wrote on 23 jul 2008 in
microsoft.public.windows.terminal_services:

> Hi,
>
> One of our TS users is having a lot of problem with her TS
> session, all other users seem to be fine. I was thinking there
> might be a problem with her user profile. So I copied an
> existing working TS user profile and renamed it to her existing
> profile name. I then assigned her full control on the "new"
> profile folder and reset the permission on all the child
> objects. I tried logging in. However, I was seeing difference
> kind of error message when launching different type of
> applications, Word, Excel and Outlook. Did I miss something when
> I did the profile copy? What is the proper way of doing such
> profile transfer?
>
> Thanks

 

[OM]

Re: proper way to copy terminal user profile folder

Thanks, I did that already. The reason why I choose an existing profile
is that we have issues with an Outlook plugins. Any new user accounts
that we created lately will not be able use that plugin. However, old
user accounts do not have this problem. I am suspecting that the problem
might be related to the recent installation of Acrobat 8 Professional
and it somehow changed the behavior of the default user profile and
office installation. That is why I would like to use an exiting user
profile to "fix" the plugin program, even though I am not if it is going
to work or not.



Vera Noest [MVP] wrote:
> I wouldn't create a copy of another users profile, since the
> content of many of the ini files could contain the original user's
> user name and profile path. It's better to completely delete the
> corrupt profile, the user will automatically receive a fresh copy
> of the Default User profile on the Terminal Server when logging in
> for the first time without an existing profile.
>
> Read these 2 article, they explain the process in more detail:
>
> 325364 - HOW TO: Create a Custom Default User Profile in the
> Windows Server 2003 Family
> http://support.microsoft.com/?kbid=325364
>
> 321281 - The Desktop.ini File Does Not Work Correctly When You
> Create a Custom Default Profile
> http://support.microsoft.com/?kbid=321281
>
> _________________________________________________________
> Vera Noest
> MCSE, CCEA, Microsoft MVP - Terminal Server
> TS troubleshooting: http://ts.veranoest.net
> ___ please respond in newsgroup, NOT by private email ___
>
> OM <om@discussions.microsoft.com> wrote on 23 jul 2008 in
> microsoft.public.windows.terminal_services:
>
>> Hi,
>>
>> One of our TS users is having a lot of problem with her TS
>> session, all other users seem to be fine. I was thinking there
>> might be a problem with her user profile. So I copied an
>> existing working TS user profile and renamed it to her existing
>> profile name. I then assigned her full control on the "new"
>> profile folder and reset the permission on all the child
>> objects. I tried logging in. However, I was seeing difference
>> kind of error message when launching different type of
>> applications, Word, Excel and Outlook. Did I miss something when
>> I did the profile copy? What is the proper way of doing such
>> profile transfer?
>>
>> Thanks

 

[Jeff Pitsch]

Re: proper way to copy terminal user profile folder

Did you use the copy function from within control panel/system or did you do
it manually? It sounds like manual whcih means you did nothing to adjust
the registry permissions. That is a huge problem right there as the user
has absolutely no access to the HKCU key.


Jeff Pitsch
Microsoft MVP - Terminal Services

"OM" <om@discussions.microsoft.com> wrote in message
news:u82qf%23P7IHA.3480@TK2MSFTNGP03.phx.gbl...
> Thanks, I did that already. The reason why I choose an existing profile is
> that we have issues with an Outlook plugins. Any new user accounts that we
> created lately will not be able use that plugin. However, old user
> accounts do not have this problem. I am suspecting that the problem might
> be related to the recent installation of Acrobat 8 Professional and it
> somehow changed the behavior of the default user profile and office
> installation. That is why I would like to use an exiting user profile to
> "fix" the plugin program, even though I am not if it is going to work or
> not.
>
>
>
> Vera Noest [MVP] wrote:
>> I wouldn't create a copy of another users profile, since the content of
>> many of the ini files could contain the original user's user name and
>> profile path. It's better to completely delete the corrupt profile, the
>> user will automatically receive a fresh copy of the Default User profile
>> on the Terminal Server when logging in for the first time without an
>> existing profile.
>>
>> Read these 2 article, they explain the process in more detail:
>>
>> 325364 - HOW TO: Create a Custom Default User Profile in the Windows
>> Server 2003 Family
>> http://support.microsoft.com/?kbid=325364
>>
>> 321281 - The Desktop.ini File Does Not Work Correctly When You Create a
>> Custom Default Profile
>> http://support.microsoft.com/?kbid=321281
>>
>> _________________________________________________________
>> Vera Noest
>> MCSE, CCEA, Microsoft MVP - Terminal Server
>> TS troubleshooting: http://ts.veranoest.net
>> ___ please respond in newsgroup, NOT by private email ___
>>
>> OM <om@discussions.microsoft.com> wrote on 23 jul 2008 in
>> microsoft.public.windows.terminal_services:
>>> Hi,
>>>
>>> One of our TS users is having a lot of problem with her TS
>>> session, all other users seem to be fine. I was thinking there
>>> might be a problem with her user profile. So I copied an
>>> existing working TS user profile and renamed it to her existing
>>> profile name. I then assigned her full control on the "new"
>>> profile folder and reset the permission on all the child
>>> objects. I tried logging in. However, I was seeing difference
>>> kind of error message when launching different type of
>>> applications, Word, Excel and Outlook. Did I miss something when
>>> I did the profile copy? What is the proper way of doing such
>>> profile transfer?
>>> Thanks