ActiveX control not installed or not enabled

  • Thread starter Thread starter support at Marin
  • Start date Start date
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support at Marin

Guest
Trying to access a 2008 TS via TS WEB ACCESS, and get the error "ActiceX
control not installed or not enabled. The WS is a XP with SP3 installed.
Under the IE7 add-ons I don't see the new RDC add-on. and I can't see how
to install it, all KB articles say to install SP3, which was already done.
 
Re: ActiveX control not installed or not enabled

rdp 6 includes the ActiveX control. Are you sure that you have
installed the rdp 6.1 client?

http://support.microsoft.com/?kbid=951616
_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
___ please respond in newsgroup, NOT by private email ___

=?Utf-8?B?c3VwcG9ydCBhdCBNYXJpbg==?=
<supportatMarin@discussions.microsoft.com> wrote on 29 jul 2008 in
microsoft.public.windows.terminal_services:

> Trying to access a 2008 TS via TS WEB ACCESS, and get the error
> "ActiceX control not installed or not enabled. The WS is a XP
> with SP3 installed. Under the IE7 add-ons I don't see the new
> RDC add-on. and I can't see how to install it, all KB articles
> say to install SP3, which was already done.
 
Re: ActiveX control not installed or not enabled

I assume so, since I have SP3 installed. Thier's no version listed that I
can see on the RDClient.

"Vera Noest [MVP]" wrote:

> rdp 6 includes the ActiveX control. Are you sure that you have
> installed the rdp 6.1 client?
>
> http://support.microsoft.com/?kbid=951616
> _________________________________________________________
> Vera Noest
> MCSE, CCEA, Microsoft MVP - Terminal Server
> TS troubleshooting: http://ts.veranoest.net
> ___ please respond in newsgroup, NOT by private email ___
>
> =?Utf-8?B?c3VwcG9ydCBhdCBNYXJpbg==?=
> <supportatMarin@discussions.microsoft.com> wrote on 29 jul 2008 in
> microsoft.public.windows.terminal_services:
>
> > Trying to access a 2008 TS via TS WEB ACCESS, and get the error
> > "ActiceX control not installed or not enabled. The WS is a XP
> > with SP3 installed. Under the IE7 add-ons I don't see the new
> > RDC add-on. and I can't see how to install it, all KB articles
> > say to install SP3, which was already done.
>
 
Re: ActiveX control not installed or not enabled

Start the rdp client, click on the small icon at the left hand side
of the title bar, choose the "About" menu to see the version.
Or right-click mstsc.exe - properties - version
_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
___ please respond in newsgroup, NOT by private email ___

=?Utf-8?B?c3VwcG9ydCBhdCBNYXJpbg==?=
<supportatMarin@discussions.microsoft.com> wrote on 30 jul 2008 in
microsoft.public.windows.terminal_services:

> I assume so, since I have SP3 installed. Thier's no version
> listed that I can see on the RDClient.
>
> "Vera Noest [MVP]" wrote:
>
>> rdp 6 includes the ActiveX control. Are you sure that you have
>> installed the rdp 6.1 client?
>>
>> http://support.microsoft.com/?kbid=951616
>> _________________________________________________________
>> Vera Noest
>> MCSE, CCEA, Microsoft MVP - Terminal Server
>> TS troubleshooting: http://ts.veranoest.net
>> ___ please respond in newsgroup, NOT by private email ___
>>
>> =?Utf-8?B?c3VwcG9ydCBhdCBNYXJpbg==?=
>> <supportatMarin@discussions.microsoft.com> wrote on 29 jul 2008
>> in microsoft.public.windows.terminal_services:
>>
>> > Trying to access a 2008 TS via TS WEB ACCESS, and get the
>> > error "ActiceX control not installed or not enabled. The WS
>> > is a XP with SP3 installed. Under the IE7 add-ons I don't
>> > see the new RDC add-on. and I can't see how to install it,
>> > all KB articles say to install SP3, which was already done.
 
Re: ActiveX control not installed or not enabled

I have the same problem. A clean install from an integrated XP SP3 media
downloaded from the MS licensing site.

Remote Desktop Connection
Shell Version 6.0.6001
Control Version 6.0.6001

I am unable to install any of the updated RDP packages or re-install SP3 as
it keeps telling me the newer version is already is installed.

The activex control is still being reported as not installed or disabled. I
wish it would show up in the list when i go to "Manage Addons" but they don't
appear and that is even after removing the two registry keys suggested in the
Terminal Services Team Blog

And when you ring MS to ask them? They won't budge until you get your
credit card out. I can't wait for the day where we could free ourselves from
this rubbish and use software from a customer friendly organisation.


"Vera Noest [MVP]" wrote:

> Start the rdp client, click on the small icon at the left hand side
> of the title bar, choose the "About" menu to see the version.
> Or right-click mstsc.exe - properties - version
> _________________________________________________________
> Vera Noest
> MCSE, CCEA, Microsoft MVP - Terminal Server
> TS troubleshooting: http://ts.veranoest.net
> ___ please respond in newsgroup, NOT by private email ___
>
> =?Utf-8?B?c3VwcG9ydCBhdCBNYXJpbg==?=
> <supportatMarin@discussions.microsoft.com> wrote on 30 jul 2008 in
> microsoft.public.windows.terminal_services:
>
> > I assume so, since I have SP3 installed. Thier's no version
> > listed that I can see on the RDClient.
> >
> > "Vera Noest [MVP]" wrote:
> >
> >> rdp 6 includes the ActiveX control. Are you sure that you have
> >> installed the rdp 6.1 client?
> >>
> >> http://support.microsoft.com/?kbid=951616
> >> _________________________________________________________
> >> Vera Noest
> >> MCSE, CCEA, Microsoft MVP - Terminal Server
> >> TS troubleshooting: http://ts.veranoest.net
> >> ___ please respond in newsgroup, NOT by private email ___
> >>
> >> =?Utf-8?B?c3VwcG9ydCBhdCBNYXJpbg==?=
> >> <supportatMarin@discussions.microsoft.com> wrote on 29 jul 2008
> >> in microsoft.public.windows.terminal_services:
> >>
> >> > Trying to access a 2008 TS via TS WEB ACCESS, and get the
> >> > error "ActiceX control not installed or not enabled. The WS
> >> > is a XP with SP3 installed. Under the IE7 add-ons I don't
> >> > see the new RDC add-on. and I can't see how to install it,
> >> > all KB articles say to install SP3, which was already done.
>
 
Re: ActiveX control not installed or not enabled

Hi

With Windows Server 2008 and Vista SP1, no further action is necessary and
those systems can access and run TS Web-enabled applications. If running the
latter Windows XP SP3, the ActiveX control must be enabled in the registry.
To do so, follow these steps:

1. Open Regedit and find the following key:

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Ext\Settings

2. Within the Settings sub-key, delete the following sub-keys:

{4eb89ff4-7f78-4a0f-8b8d-2bf02e94e4b2}
{7390f3d8-0439-4c05-91e3-cf5cb290c3d0}

Thanks
Prakash
MCP,MCSE,MCSA


"Greg N" wrote:

> I have the same problem. A clean install from an integrated XP SP3 media
> downloaded from the MS licensing site.
>
> Remote Desktop Connection
> Shell Version 6.0.6001
> Control Version 6.0.6001
>
> I am unable to install any of the updated RDP packages or re-install SP3 as
> it keeps telling me the newer version is already is installed.
>
> The activex control is still being reported as not installed or disabled. I
> wish it would show up in the list when i go to "Manage Addons" but they don't
> appear and that is even after removing the two registry keys suggested in the
> Terminal Services Team Blog
>
> And when you ring MS to ask them? They won't budge until you get your
> credit card out. I can't wait for the day where we could free ourselves from
> this rubbish and use software from a customer friendly organisation.
>
>
> "Vera Noest [MVP]" wrote:
>
> > Start the rdp client, click on the small icon at the left hand side
> > of the title bar, choose the "About" menu to see the version.
> > Or right-click mstsc.exe - properties - version
> > _________________________________________________________
> > Vera Noest
> > MCSE, CCEA, Microsoft MVP - Terminal Server
> > TS troubleshooting: http://ts.veranoest.net
> > ___ please respond in newsgroup, NOT by private email ___
> >
> > =?Utf-8?B?c3VwcG9ydCBhdCBNYXJpbg==?=
> > <supportatMarin@discussions.microsoft.com> wrote on 30 jul 2008 in
> > microsoft.public.windows.terminal_services:
> >
> > > I assume so, since I have SP3 installed. Thier's no version
> > > listed that I can see on the RDClient.
> > >
> > > "Vera Noest [MVP]" wrote:
> > >
> > >> rdp 6 includes the ActiveX control. Are you sure that you have
> > >> installed the rdp 6.1 client?
> > >>
> > >> http://support.microsoft.com/?kbid=951616
> > >> _________________________________________________________
> > >> Vera Noest
> > >> MCSE, CCEA, Microsoft MVP - Terminal Server
> > >> TS troubleshooting: http://ts.veranoest.net
> > >> ___ please respond in newsgroup, NOT by private email ___
> > >>
> > >> =?Utf-8?B?c3VwcG9ydCBhdCBNYXJpbg==?=
> > >> <supportatMarin@discussions.microsoft.com> wrote on 29 jul 2008
> > >> in microsoft.public.windows.terminal_services:
> > >>
> > >> > Trying to access a 2008 TS via TS WEB ACCESS, and get the
> > >> > error "ActiceX control not installed or not enabled. The WS
> > >> > is a XP with SP3 installed. Under the IE7 add-ons I don't
> > >> > see the new RDC add-on. and I can't see how to install it,
> > >> > all KB articles say to install SP3, which was already done.
> >
 
RE: ActiveX control not installed or not enabled

With Windows Server 2008 and Vista SP1, no further action is necessary and
those systems can access and run TS Web-enabled applications. If running the
latter Windows XP SP3, the ActiveX control must be enabled in the registry.
To do so, follow these steps:

1. Open Regedit and find the following key:

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Ext\Settings

2. Within the Settings sub-key, delete the following sub-keys:

{4eb89ff4-7f78-4a0f-8b8d-2bf02e94e4b2}
{7390f3d8-0439-4c05-91e3-cf5cb290c3d0}

"support at Marin" wrote:

> Trying to access a 2008 TS via TS WEB ACCESS, and get the error "ActiceX
> control not installed or not enabled. The WS is a XP with SP3 installed.
> Under the IE7 add-ons I don't see the new RDC add-on. and I can't see how
> to install it, all KB articles say to install SP3, which was already done.
 
Re: ActiveX control not installed or not enabled

The keys suggested have been removed from the registry and still the option
to enable the Terminal Services activex controls in the "Manage Addons" of
IE7 do not appear. There is no mention of Terminal Services in any of the 4
drop down menus listing activex controls. The only keys that remain in the
registry branch .....CurrentVersion\Ext\Settings are;

{05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8}
{4EDCB26C-D24C-4e72-AF07-B576699AC0DE}
{7584c670-2274-4efb-b00b-d6aaba6d3850}
{9059f30f-4eb1-4bd2-9fdc-36f43a218f4a}


Any help that anyone could be will be much appreciated.


"Prakashkumaar" wrote:

> Hi
>
> With Windows Server 2008 and Vista SP1, no further action is necessary and
> those systems can access and run TS Web-enabled applications. If running the
> latter Windows XP SP3, the ActiveX control must be enabled in the registry.
> To do so, follow these steps:
>
> 1. Open Regedit and find the following key:
>
> HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Ext\Settings
>
> 2. Within the Settings sub-key, delete the following sub-keys:
>
> {4eb89ff4-7f78-4a0f-8b8d-2bf02e94e4b2}
> {7390f3d8-0439-4c05-91e3-cf5cb290c3d0}
>
> Thanks
> Prakash
> MCP,MCSE,MCSA
>
>
> "Greg N" wrote:
>
> > I have the same problem. A clean install from an integrated XP SP3 media
> > downloaded from the MS licensing site.
> >
> > Remote Desktop Connection
> > Shell Version 6.0.6001
> > Control Version 6.0.6001
> >
> > I am unable to install any of the updated RDP packages or re-install SP3 as
> > it keeps telling me the newer version is already is installed.
> >
> > The activex control is still being reported as not installed or disabled. I
> > wish it would show up in the list when i go to "Manage Addons" but they don't
> > appear and that is even after removing the two registry keys suggested in the
> > Terminal Services Team Blog
> >
> > And when you ring MS to ask them? They won't budge until you get your
> > credit card out. I can't wait for the day where we could free ourselves from
> > this rubbish and use software from a customer friendly organisation.
> >
> >
> > "Vera Noest [MVP]" wrote:
> >
> > > Start the rdp client, click on the small icon at the left hand side
> > > of the title bar, choose the "About" menu to see the version.
> > > Or right-click mstsc.exe - properties - version
> > > _________________________________________________________
> > > Vera Noest
> > > MCSE, CCEA, Microsoft MVP - Terminal Server
> > > TS troubleshooting: http://ts.veranoest.net
> > > ___ please respond in newsgroup, NOT by private email ___
> > >
> > > =?Utf-8?B?c3VwcG9ydCBhdCBNYXJpbg==?=
> > > <supportatMarin@discussions.microsoft.com> wrote on 30 jul 2008 in
> > > microsoft.public.windows.terminal_services:
> > >
> > > > I assume so, since I have SP3 installed. Thier's no version
> > > > listed that I can see on the RDClient.
> > > >
> > > > "Vera Noest [MVP]" wrote:
> > > >
> > > >> rdp 6 includes the ActiveX control. Are you sure that you have
> > > >> installed the rdp 6.1 client?
> > > >>
> > > >> http://support.microsoft.com/?kbid=951616
> > > >> _________________________________________________________
> > > >> Vera Noest
> > > >> MCSE, CCEA, Microsoft MVP - Terminal Server
> > > >> TS troubleshooting: http://ts.veranoest.net
> > > >> ___ please respond in newsgroup, NOT by private email ___
> > > >>
> > > >> =?Utf-8?B?c3VwcG9ydCBhdCBNYXJpbg==?=
> > > >> <supportatMarin@discussions.microsoft.com> wrote on 29 jul 2008
> > > >> in microsoft.public.windows.terminal_services:
> > > >>
> > > >> > Trying to access a 2008 TS via TS WEB ACCESS, and get the
> > > >> > error "ActiceX control not installed or not enabled. The WS
> > > >> > is a XP with SP3 installed. Under the IE7 add-ons I don't
> > > >> > see the new RDC add-on. and I can't see how to install it,
> > > >> > all KB articles say to install SP3, which was already done.
> > >
 
Re: ActiveX control not installed or not enabled

No need to add on the ActiveX controls in IE7.

Just to the registry changes and try access the TW web access. The page
should load normally..you don't see any "ActiveX control to be enabled:
message.

Prakash
MCP,MCSE,MCSA

"Greg N" wrote:

> The keys suggested have been removed from the registry and still the option
> to enable the Terminal Services activex controls in the "Manage Addons" of
> IE7 do not appear. There is no mention of Terminal Services in any of the 4
> drop down menus listing activex controls. The only keys that remain in the
> registry branch .....CurrentVersion\Ext\Settings are;
>
> {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8}
> {4EDCB26C-D24C-4e72-AF07-B576699AC0DE}
> {7584c670-2274-4efb-b00b-d6aaba6d3850}
> {9059f30f-4eb1-4bd2-9fdc-36f43a218f4a}
>
>
> Any help that anyone could be will be much appreciated.
>
>
> "Prakashkumaar" wrote:
>
> > Hi
> >
> > With Windows Server 2008 and Vista SP1, no further action is necessary and
> > those systems can access and run TS Web-enabled applications. If running the
> > latter Windows XP SP3, the ActiveX control must be enabled in the registry.
> > To do so, follow these steps:
> >
> > 1. Open Regedit and find the following key:
> >
> > HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Ext\Settings
> >
> > 2. Within the Settings sub-key, delete the following sub-keys:
> >
> > {4eb89ff4-7f78-4a0f-8b8d-2bf02e94e4b2}
> > {7390f3d8-0439-4c05-91e3-cf5cb290c3d0}
> >
> > Thanks
> > Prakash
> > MCP,MCSE,MCSA
> >
> >
> > "Greg N" wrote:
> >
> > > I have the same problem. A clean install from an integrated XP SP3 media
> > > downloaded from the MS licensing site.
> > >
> > > Remote Desktop Connection
> > > Shell Version 6.0.6001
> > > Control Version 6.0.6001
> > >
> > > I am unable to install any of the updated RDP packages or re-install SP3 as
> > > it keeps telling me the newer version is already is installed.
> > >
> > > The activex control is still being reported as not installed or disabled. I
> > > wish it would show up in the list when i go to "Manage Addons" but they don't
> > > appear and that is even after removing the two registry keys suggested in the
> > > Terminal Services Team Blog
> > >
> > > And when you ring MS to ask them? They won't budge until you get your
> > > credit card out. I can't wait for the day where we could free ourselves from
> > > this rubbish and use software from a customer friendly organisation.
> > >
> > >
> > > "Vera Noest [MVP]" wrote:
> > >
> > > > Start the rdp client, click on the small icon at the left hand side
> > > > of the title bar, choose the "About" menu to see the version.
> > > > Or right-click mstsc.exe - properties - version
> > > > _________________________________________________________
> > > > Vera Noest
> > > > MCSE, CCEA, Microsoft MVP - Terminal Server
> > > > TS troubleshooting: http://ts.veranoest.net
> > > > ___ please respond in newsgroup, NOT by private email ___
> > > >
> > > > =?Utf-8?B?c3VwcG9ydCBhdCBNYXJpbg==?=
> > > > <supportatMarin@discussions.microsoft.com> wrote on 30 jul 2008 in
> > > > microsoft.public.windows.terminal_services:
> > > >
> > > > > I assume so, since I have SP3 installed. Thier's no version
> > > > > listed that I can see on the RDClient.
> > > > >
> > > > > "Vera Noest [MVP]" wrote:
> > > > >
> > > > >> rdp 6 includes the ActiveX control. Are you sure that you have
> > > > >> installed the rdp 6.1 client?
> > > > >>
> > > > >> http://support.microsoft.com/?kbid=951616
> > > > >> _________________________________________________________
> > > > >> Vera Noest
> > > > >> MCSE, CCEA, Microsoft MVP - Terminal Server
> > > > >> TS troubleshooting: http://ts.veranoest.net
> > > > >> ___ please respond in newsgroup, NOT by private email ___
> > > > >>
> > > > >> =?Utf-8?B?c3VwcG9ydCBhdCBNYXJpbg==?=
> > > > >> <supportatMarin@discussions.microsoft.com> wrote on 29 jul 2008
> > > > >> in microsoft.public.windows.terminal_services:
> > > > >>
> > > > >> > Trying to access a 2008 TS via TS WEB ACCESS, and get the
> > > > >> > error "ActiceX control not installed or not enabled. The WS
> > > > >> > is a XP with SP3 installed. Under the IE7 add-ons I don't
> > > > >> > see the new RDC add-on. and I can't see how to install it,
> > > > >> > all KB articles say to install SP3, which was already done.
> > > >
 
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