Security Update for SQL Server 2005 Service Pack 2 (KB948109) (MSSMLBIZ) Update Problem

[Zo]

Security Update for SQL Server 2005 Service Pack 2 (KB948109) (MSSMLBIZ) Update Problem

I have XP Home Edition upgraded to SP3 and am trying to get the Subject
security update to install, but after a long (I'm still using dialup)
download and attempted installation, I get the following error message:

"The feature you are trying to use is on a CD-ROM or other removable
disk that is not available.

Insert the 'Microsoft SQL Server 2005 Express Edition (MSSMLBIZ)' disk
and click OK. So I clicked OK and got the following message:

"The path 'Please insert next disk' cannot be found. Verify that you
have access to this location and try again, or try to find the
installation package 'sqlrun_sql.msi' in a folder from which you can
install the product Microsoft SQL Server 2005 Express Edition"

The only disks that came with my computer are a "System Recovery CD"
and a "Drivers Resource CD".

I may add that after reading various post on the same subject I found
this error message in the HotFix File:


07/30/2008 07:01:43.453 MSP returned 1612: The installation source for
this product is not available. Verify that the source exists and that
you can access it.
07/30/2008 07:01:43.484 Registry: Opened registry key
"Software\Policies\Microsoft\Windows\Installer"
07/30/2008 07:01:43.500 Registry: Cannot read registry key value
"Debug"
07/30/2008 07:01:43.531 Copy Engine: Error, unable to install MSP file:
c:\ec83ddc8c162de86ab74063bbc\HotFixSQL\Files\sqlrun_sql.msp
07/30/2008 07:01:43.546 The following exception occurred: Unable to
install Windows Installer MSP file Date: 07/30/2008 07:01:43.546
File:
\depot\sqlvault\stable\setupmainl1\setup\sqlse\sqlsedll\copyengine.cpp
Line: 807
07/30/2008 07:01:45.265 Watson: Param1 = Unknown
07/30/2008 07:01:45.281 Watson: Param2 = 0x64c
07/30/2008 07:01:45.312 Watson: Param3 = Unknown
07/30/2008 07:01:45.359 Watson: Param4 = 0x64c
07/30/2008 07:01:45.390 Watson: Param5 = copyengine.cpp@807
07/30/2008 07:01:45.421 Watson: Param6 = Unknown
07/30/2008 07:01:45.437 Watson: Param7 = SQL9
07/30/2008 07:01:45.453 Watson: Param8 = @
07/30/2008 07:01:45.468 Watson: Param9 = x86
07/30/2008 07:01:45.484 Watson: Param10 = 3068
07/30/2008 07:01:45.531 Installed product: SQL9
07/30/2008 07:01:45.562 Hotfix package completed
07/30/2008 07:01:45.578 Attempting to continue the 32 bit ngen queu


This is after attempting to manually install from a downloaded version.

I got the same message on 07/16/2008 when attempting to get it from the
update site.

I'm not that computer savvy and have no idea what to do next. Any
assistance is greatly appreciated.

--
Zo
"Amana washer $100. Owned by clean bachelor who seldom washed."

 

[Robert Aldwinckle]

Re: Security Update for SQL Server 2005 Service Pack 2 (KB948109) (MSSMLBIZ) Update Problem

Re: Security Update for SQL Server 2005 Service Pack 2 (KB948109) (MSSMLBIZ) Update Problem

(cross-post added to SQL Server Setup)
"Zo" <homenet@newsbill.net> wrote in message news:mn.f1ec7d87e12422ca.85371@newsbill.net...

> The only disks that came with my computer are a "System Recovery CD"
> and a "Drivers Resource CD".


Looks as if you should be looking for help from the installer of
the software.

....
> I'm not that computer savvy and have no idea what to do next. Any
> assistance is greatly appreciated.


Why do you even have SQL installed? Are you using it?
Perhaps uninstalling it would be a better solution,
e.g. removing software you don't use instead of trying to update it.


BTW you are more likely to get help with SQL specific symptoms
from an SQL specific newsgroup or forum. Cross-posting to one
for convenience.


HTH

Robert Aldwinckle
---


>I have XP Home Edition upgraded to SP3 and am trying to get the Subject
> security update to install, but after a long (I'm still using dialup)
> download and attempted installation, I get the following error message:
>
> "The feature you are trying to use is on a CD-ROM or other removable
> disk that is not available.
>
> Insert the 'Microsoft SQL Server 2005 Express Edition (MSSMLBIZ)' disk
> and click OK. So I clicked OK and got the following message:
>
> "The path 'Please insert next disk' cannot be found. Verify that you
> have access to this location and try again, or try to find the
> installation package 'sqlrun_sql.msi' in a folder from which you can
> install the product Microsoft SQL Server 2005 Express Edition"
>
> The only disks that came with my computer are a "System Recovery CD"
> and a "Drivers Resource CD".
>
> I may add that after reading various post on the same subject I found
> this error message in the HotFix File:
>
>
> 07/30/2008 07:01:43.453 MSP returned 1612: The installation source for
> this product is not available. Verify that the source exists and that
> you can access it.
> 07/30/2008 07:01:43.484 Registry: Opened registry key
> "Software\Policies\Microsoft\Windows\Installer"
> 07/30/2008 07:01:43.500 Registry: Cannot read registry key value
> "Debug"
> 07/30/2008 07:01:43.531 Copy Engine: Error, unable to install MSP file:
> c:\ec83ddc8c162de86ab74063bbc\HotFixSQL\Files\sqlrun_sql.msp
> 07/30/2008 07:01:43.546 The following exception occurred: Unable to
> install Windows Installer MSP file Date: 07/30/2008 07:01:43.546
> File:
> \depot\sqlvault\stable\setupmainl1\setup\sqlse\sqlsedll\copyengine.cpp
> Line: 807
> 07/30/2008 07:01:45.265 Watson: Param1 = Unknown
> 07/30/2008 07:01:45.281 Watson: Param2 = 0x64c
> 07/30/2008 07:01:45.312 Watson: Param3 = Unknown
> 07/30/2008 07:01:45.359 Watson: Param4 = 0x64c
> 07/30/2008 07:01:45.390 Watson: Param5 = copyengine.cpp@807
> 07/30/2008 07:01:45.421 Watson: Param6 = Unknown
> 07/30/2008 07:01:45.437 Watson: Param7 = SQL9
> 07/30/2008 07:01:45.453 Watson: Param8 = @
> 07/30/2008 07:01:45.468 Watson: Param9 = x86
> 07/30/2008 07:01:45.484 Watson: Param10 = 3068
> 07/30/2008 07:01:45.531 Installed product: SQL9
> 07/30/2008 07:01:45.562 Hotfix package completed
> 07/30/2008 07:01:45.578 Attempting to continue the 32 bit ngen queu
>
>
> This is after attempting to manually install from a downloaded version.
>
> I got the same message on 07/16/2008 when attempting to get it from the
> update site.
>
> I'm not that computer savvy and have no idea what to do next. Any
> assistance is greatly appreciated.
>
> --
> Zo
> "Amana washer $100. Owned by clean bachelor who seldom washed."
>
>

 

[PA Bear [MS MVP]]

Re: Security Update for SQL Server 2005 Service Pack 2 (KB948109) (MSSMLBIZ) Update Problem

Re: Security Update for SQL Server 2005 Service Pack 2 (KB948109) (MSSMLBIZ) Update Problem

Please call 1-800-936-4900 and open a case and ask to be routed to the
SQL-Public Team. There is no charge for this case as it has to do with a
Security Bulletin.

When you call please let them know that this has to do with Security
Bulletin MS08-040.

If they try to charge you, please let them know that there is free support
for any issues with Security Updates.

--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

Zo wrote:
> I have XP Home Edition upgraded to SP3 and am trying to get the Subject
> security update to install, but after a long (I'm still using dialup)
> download and attempted installation, I get the following error message:
>
> "The feature you are trying to use is on a CD-ROM or other removable
> disk that is not available.
>
> Insert the 'Microsoft SQL Server 2005 Express Edition (MSSMLBIZ)' disk
> and click OK. So I clicked OK and got the following message:
>
> "The path 'Please insert next disk' cannot be found. Verify that you
> have access to this location and try again, or try to find the
> installation package 'sqlrun_sql.msi' in a folder from which you can
> install the product Microsoft SQL Server 2005 Express Edition"
>
> The only disks that came with my computer are a "System Recovery CD"
> and a "Drivers Resource CD".
>
> I may add that after reading various post on the same subject I found
> this error message in the HotFix File:
>
>
> 07/30/2008 07:01:43.453 MSP returned 1612: The installation source for
> this product is not available. Verify that the source exists and that
> you can access it.
> 07/30/2008 07:01:43.484 Registry: Opened registry key
> "Software\Policies\Microsoft\Windows\Installer"
> 07/30/2008 07:01:43.500 Registry: Cannot read registry key value
> "Debug"
> 07/30/2008 07:01:43.531 Copy Engine: Error, unable to install MSP file:
> c:\ec83ddc8c162de86ab74063bbc\HotFixSQL\Files\sqlrun_sql.msp
> 07/30/2008 07:01:43.546 The following exception occurred: Unable to
> install Windows Installer MSP file Date: 07/30/2008 07:01:43.546
> File:
> \depot\sqlvault\stable\setupmainl1\setup\sqlse\sqlsedll\copyengine.cpp
> Line: 807
> 07/30/2008 07:01:45.265 Watson: Param1 = Unknown
> 07/30/2008 07:01:45.281 Watson: Param2 = 0x64c
> 07/30/2008 07:01:45.312 Watson: Param3 = Unknown
> 07/30/2008 07:01:45.359 Watson: Param4 = 0x64c
> 07/30/2008 07:01:45.390 Watson: Param5 = copyengine.cpp@807
> 07/30/2008 07:01:45.421 Watson: Param6 = Unknown
> 07/30/2008 07:01:45.437 Watson: Param7 = SQL9
> 07/30/2008 07:01:45.453 Watson: Param8 = @
> 07/30/2008 07:01:45.468 Watson: Param9 = x86
> 07/30/2008 07:01:45.484 Watson: Param10 = 3068
> 07/30/2008 07:01:45.531 Installed product: SQL9
> 07/30/2008 07:01:45.562 Hotfix package completed
> 07/30/2008 07:01:45.578 Attempting to continue the 32 bit ngen queu
>
>
> This is after attempting to manually install from a downloaded version.
>
> I got the same message on 07/16/2008 when attempting to get it from the
> update site.
>
> I'm not that computer savvy and have no idea what to do next. Any
> assistance is greatly appreciated.

 

[Diana]

Re: Security Update for SQL Server 2005 Service Pack 2 (KB948109) (MSSMLBIZ) Update Problem

Re: Security Update for SQL Server 2005 Service Pack 2 (KB948109) (MSSMLBIZ) Update Problem

Hello,

Since this is for a consumer issue, please call 1.800.936.5700 and open up a
support case.



Diana






"PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
news:uH5mUxn8IHA.4988@TK2MSFTNGP04.phx.gbl...
> Please call 1-800-936-4900 and open a case and ask to be routed to the
> SQL-Public Team. There is no charge for this case as it has to do with a
> Security Bulletin.
>
> When you call please let them know that this has to do with Security
> Bulletin MS08-040.
>
> If they try to charge you, please let them know that there is free support
> for any issues with Security Updates.
>
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> AumHa VSOP & Admin http://aumha.net
> DTS-L http://dts-l.net/
>
> Zo wrote:
>> I have XP Home Edition upgraded to SP3 and am trying to get the Subject
>> security update to install, but after a long (I'm still using dialup)
>> download and attempted installation, I get the following error message:
>>
>> "The feature you are trying to use is on a CD-ROM or other removable
>> disk that is not available.
>>
>> Insert the 'Microsoft SQL Server 2005 Express Edition (MSSMLBIZ)' disk
>> and click OK. So I clicked OK and got the following message:
>>
>> "The path 'Please insert next disk' cannot be found. Verify that you
>> have access to this location and try again, or try to find the
>> installation package 'sqlrun_sql.msi' in a folder from which you can
>> install the product Microsoft SQL Server 2005 Express Edition"
>>
>> The only disks that came with my computer are a "System Recovery CD"
>> and a "Drivers Resource CD".
>>
>> I may add that after reading various post on the same subject I found
>> this error message in the HotFix File:
>>
>>
>> 07/30/2008 07:01:43.453 MSP returned 1612: The installation source for
>> this product is not available. Verify that the source exists and that
>> you can access it.
>> 07/30/2008 07:01:43.484 Registry: Opened registry key
>> "Software\Policies\Microsoft\Windows\Installer"
>> 07/30/2008 07:01:43.500 Registry: Cannot read registry key value
>> "Debug"
>> 07/30/2008 07:01:43.531 Copy Engine: Error, unable to install MSP file:
>> c:\ec83ddc8c162de86ab74063bbc\HotFixSQL\Files\sqlrun_sql.msp
>> 07/30/2008 07:01:43.546 The following exception occurred: Unable to
>> install Windows Installer MSP file Date: 07/30/2008 07:01:43.546
>> File:
>> \depot\sqlvault\stable\setupmainl1\setup\sqlse\sqlsedll\copyengine.cpp
>> Line: 807
>> 07/30/2008 07:01:45.265 Watson: Param1 = Unknown
>> 07/30/2008 07:01:45.281 Watson: Param2 = 0x64c
>> 07/30/2008 07:01:45.312 Watson: Param3 = Unknown
>> 07/30/2008 07:01:45.359 Watson: Param4 = 0x64c
>> 07/30/2008 07:01:45.390 Watson: Param5 = copyengine.cpp@807
>> 07/30/2008 07:01:45.421 Watson: Param6 = Unknown
>> 07/30/2008 07:01:45.437 Watson: Param7 = SQL9
>> 07/30/2008 07:01:45.453 Watson: Param8 = @
>> 07/30/2008 07:01:45.468 Watson: Param9 = x86
>> 07/30/2008 07:01:45.484 Watson: Param10 = 3068
>> 07/30/2008 07:01:45.531 Installed product: SQL9
>> 07/30/2008 07:01:45.562 Hotfix package completed
>> 07/30/2008 07:01:45.578 Attempting to continue the 32 bit ngen queu
>>
>>
>> This is after attempting to manually install from a downloaded version.
>>
>> I got the same message on 07/16/2008 when attempting to get it from the
>> update site.
>>
>> I'm not that computer savvy and have no idea what to do next. Any
>> assistance is greatly appreciated.
>

 

[PA Bear [MS MVP]]

Re: Security Update for SQL Server 2005 Service Pack 2 (KB948109) (MSSMLBIZ) Update Problem

Re: Security Update for SQL Server 2005 Service Pack 2 (KB948109) (MSSMLBIZ) Update Problem

If the "Public Team" does not handle consumer issues or "free support for
any issues with Security Updates," it's misnamed IMHO.
--
~PAB

Diana wrote:
> Hello,
>
> Since this is for a consumer issue, please call 1.800.936.5700 and open up
> a
> support case.
> "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
> news:uH5mUxn8IHA.4988@TK2MSFTNGP04.phx.gbl...
>> Please call 1-800-936-4900 and open a case and ask to be routed to the
>> SQL-Public Team. There is no charge for this case as it has to do with a
>> Security Bulletin.
>>
>> When you call please let them know that this has to do with Security
>> Bulletin MS08-040.
>>
>> If they try to charge you, please let them know that there is free
>> support
>> for any issues with Security Updates.
>>
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>> AumHa VSOP & Admin http://aumha.net
>> DTS-L http://dts-l.net/
>>
>> Zo wrote:
>>> I have XP Home Edition upgraded to SP3 and am trying to get the Subject
>>> security update to install, but after a long (I'm still using dialup)
>>> download and attempted installation, I get the following error message:
>>>
>>> "The feature you are trying to use is on a CD-ROM or other removable
>>> disk that is not available.
>>>
>>> Insert the 'Microsoft SQL Server 2005 Express Edition (MSSMLBIZ)' disk
>>> and click OK. So I clicked OK and got the following message:
>>>
>>> "The path 'Please insert next disk' cannot be found. Verify that you
>>> have access to this location and try again, or try to find the
>>> installation package 'sqlrun_sql.msi' in a folder from which you can
>>> install the product Microsoft SQL Server 2005 Express Edition"
>>>
>>> The only disks that came with my computer are a "System Recovery CD"
>>> and a "Drivers Resource CD".
>>>
>>> I may add that after reading various post on the same subject I found
>>> this error message in the HotFix File:
>>>
>>>
>>> 07/30/2008 07:01:43.453 MSP returned 1612: The installation source for
>>> this product is not available. Verify that the source exists and that
>>> you can access it.
>>> 07/30/2008 07:01:43.484 Registry: Opened registry key
>>> "Software\Policies\Microsoft\Windows\Installer"
>>> 07/30/2008 07:01:43.500 Registry: Cannot read registry key value
>>> "Debug"
>>> 07/30/2008 07:01:43.531 Copy Engine: Error, unable to install MSP file:
>>> c:\ec83ddc8c162de86ab74063bbc\HotFixSQL\Files\sqlrun_sql.msp
>>> 07/30/2008 07:01:43.546 The following exception occurred: Unable to
>>> install Windows Installer MSP file Date: 07/30/2008 07:01:43.546
>>> File:
>>> \depot\sqlvault\stable\setupmainl1\setup\sqlse\sqlsedll\copyengine.cpp
>>> Line: 807
>>> 07/30/2008 07:01:45.265 Watson: Param1 = Unknown
>>> 07/30/2008 07:01:45.281 Watson: Param2 = 0x64c
>>> 07/30/2008 07:01:45.312 Watson: Param3 = Unknown
>>> 07/30/2008 07:01:45.359 Watson: Param4 = 0x64c
>>> 07/30/2008 07:01:45.390 Watson: Param5 = copyengine.cpp@807
>>> 07/30/2008 07:01:45.421 Watson: Param6 = Unknown
>>> 07/30/2008 07:01:45.437 Watson: Param7 = SQL9
>>> 07/30/2008 07:01:45.453 Watson: Param8 = @
>>> 07/30/2008 07:01:45.468 Watson: Param9 = x86
>>> 07/30/2008 07:01:45.484 Watson: Param10 = 3068
>>> 07/30/2008 07:01:45.531 Installed product: SQL9
>>> 07/30/2008 07:01:45.562 Hotfix package completed
>>> 07/30/2008 07:01:45.578 Attempting to continue the 32 bit ngen queu
>>>
>>>
>>> This is after attempting to manually install from a downloaded version.
>>>
>>> I got the same message on 07/16/2008 when attempting to get it from the
>>> update site.
>>>
>>> I'm not that computer savvy and have no idea what to do next. Any
>>> assistance is greatly appreciated.

 

[Diana]

Re: Security Update for SQL Server 2005 Service Pack 2 (KB948109) (MSSMLBIZ) Update Problem

Re: Security Update for SQL Server 2005 Service Pack 2 (KB948109) (MSSMLBIZ) Update Problem

Hello Folks,



I obtained the following from the SQL Team:



The 0x6AA error (or decimal 1706) is caused by missing media. This issue is
documented in KB 955250. The KB has instructions on how they can proceed on
it.


955250 Error message when you try to uninstall a SQL Server 2005 Express
Edition hotfix package: "1731 The source installation package for the
product [2] is out of sync with the client package"
http://support.microsoft.com/default.aspx?scid=kb;EN-US;955250

Diana

Diana Smith [MSFT] <diasmith@hotmail.com>
CSS Security Team

This posting is provided "AS IS" with no warranties, and confers no rights.

"PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
news:e8EK4by8IHA.3612@TK2MSFTNGP06.phx.gbl...
> If the "Public Team" does not handle consumer issues or "free support for
> any issues with Security Updates," it's misnamed IMHO.
> --
> ~PAB
>
> Diana wrote:
>> Hello,
>>
>> Since this is for a consumer issue, please call 1.800.936.5700 and open
>> up a
>> support case.
>> "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
>> news:uH5mUxn8IHA.4988@TK2MSFTNGP04.phx.gbl...
>>> Please call 1-800-936-4900 and open a case and ask to be routed to the
>>> SQL-Public Team. There is no charge for this case as it has to do with
>>> a
>>> Security Bulletin.
>>>
>>> When you call please let them know that this has to do with Security
>>> Bulletin MS08-040.
>>>
>>> If they try to charge you, please let them know that there is free
>>> support
>>> for any issues with Security Updates.
>>>
>>> --
>>> ~Robear Dyer (PA Bear)
>>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>>> AumHa VSOP & Admin http://aumha.net
>>> DTS-L http://dts-l.net/
>>>
>>> Zo wrote:
>>>> I have XP Home Edition upgraded to SP3 and am trying to get the Subject
>>>> security update to install, but after a long (I'm still using dialup)
>>>> download and attempted installation, I get the following error message:
>>>>
>>>> "The feature you are trying to use is on a CD-ROM or other removable
>>>> disk that is not available.
>>>>
>>>> Insert the 'Microsoft SQL Server 2005 Express Edition (MSSMLBIZ)' disk
>>>> and click OK. So I clicked OK and got the following message:
>>>>
>>>> "The path 'Please insert next disk' cannot be found. Verify that you
>>>> have access to this location and try again, or try to find the
>>>> installation package 'sqlrun_sql.msi' in a folder from which you can
>>>> install the product Microsoft SQL Server 2005 Express Edition"
>>>>
>>>> The only disks that came with my computer are a "System Recovery CD"
>>>> and a "Drivers Resource CD".
>>>>
>>>> I may add that after reading various post on the same subject I found
>>>> this error message in the HotFix File:
>>>>
>>>>
>>>> 07/30/2008 07:01:43.453 MSP returned 1612: The installation source for
>>>> this product is not available. Verify that the source exists and that
>>>> you can access it.
>>>> 07/30/2008 07:01:43.484 Registry: Opened registry key
>>>> "Software\Policies\Microsoft\Windows\Installer"
>>>> 07/30/2008 07:01:43.500 Registry: Cannot read registry key value
>>>> "Debug"
>>>> 07/30/2008 07:01:43.531 Copy Engine: Error, unable to install MSP file:
>>>> c:\ec83ddc8c162de86ab74063bbc\HotFixSQL\Files\sqlrun_sql.msp
>>>> 07/30/2008 07:01:43.546 The following exception occurred: Unable to
>>>> install Windows Installer MSP file Date: 07/30/2008 07:01:43.546
>>>> File:
>>>> \depot\sqlvault\stable\setupmainl1\setup\sqlse\sqlsedll\copyengine.cpp
>>>> Line: 807
>>>> 07/30/2008 07:01:45.265 Watson: Param1 = Unknown
>>>> 07/30/2008 07:01:45.281 Watson: Param2 = 0x64c
>>>> 07/30/2008 07:01:45.312 Watson: Param3 = Unknown
>>>> 07/30/2008 07:01:45.359 Watson: Param4 = 0x64c
>>>> 07/30/2008 07:01:45.390 Watson: Param5 = copyengine.cpp@807
>>>> 07/30/2008 07:01:45.421 Watson: Param6 = Unknown
>>>> 07/30/2008 07:01:45.437 Watson: Param7 = SQL9
>>>> 07/30/2008 07:01:45.453 Watson: Param8 = @
>>>> 07/30/2008 07:01:45.468 Watson: Param9 = x86
>>>> 07/30/2008 07:01:45.484 Watson: Param10 = 3068
>>>> 07/30/2008 07:01:45.531 Installed product: SQL9
>>>> 07/30/2008 07:01:45.562 Hotfix package completed
>>>> 07/30/2008 07:01:45.578 Attempting to continue the 32 bit ngen queu
>>>>
>>>>
>>>> This is after attempting to manually install from a downloaded version.
>>>>
>>>> I got the same message on 07/16/2008 when attempting to get it from the
>>>> update site.
>>>>
>>>> I'm not that computer savvy and have no idea what to do next. Any
>>>> assistance is greatly appreciated.
>

 

[PA Bear [MS MVP]]

Re: Security Update for SQL Server 2005 Service Pack 2 (KB948109) (MSSMLBIZ) Update Problem

Re: Security Update for SQL Server 2005 Service Pack 2 (KB948109) (MSSMLBIZ) Update Problem

The fix for an "installation source...is not available" error when
attempting to install a hotfix/update is the same fix for an "installation
source...is out of sync with the client package" error when attempting to
*uninstall* a hotfix/update?

In this situation, should the line...

6. Uninstall the SQL Server 2005 Express Edition hotfix package again

n KB955250 be replaced with...

"Attempt to install the SQL Server 2005 Express Edition hotfix package
again" ??
--
~PA Bear


Diana wrote:
> Hello Folks,
> I obtained the following from the SQL Team:
>
> The 0x6AA error (or decimal 1706) is caused by missing media. This issue
> is
> documented in KB 955250. The KB has instructions on how they can proceed
> on
> it.
>
> 955250 Error message when you try to uninstall a SQL Server 2005 Express
> Edition hotfix package: "1731 The source installation package for the
> product [2] is out of sync with the client package"
> http://support.microsoft.com/default.aspx?scid=kb;EN-US;955250
> Diana Smith [MSFT] <diasmith@hotmail.com>
> CSS Security Team
>
> This posting is provided "AS IS" with no warranties, and confers no
> rights.
>
> PA Bear wrote:
>> If the "Public Team" does not handle consumer issues or "free support for
>> any issues with Security Updates," it's misnamed IMHO.
>> --
>> ~PAB
>>
>> Diana wrote:
>>> Since this is for a consumer issue, please call 1.800.936.5700 and open
>>> up a support case.
>>>
>>> PA Bear wrote:
>>>> Please call 1-800-936-4900 and open a case and ask to be routed to the
>>>> SQL-Public Team. There is no charge for this case as it has to do with
>>>> a
>>>> Security Bulletin.
>>>>
>>>> When you call please let them know that this has to do with Security
>>>> Bulletin MS08-040.
>>>>
>>>> If they try to charge you, please let them know that there is free
>>>> support
>>>> for any issues with Security Updates.
>>>>
>>>> Zo wrote:
>>>>> I have XP Home Edition upgraded to SP3 and am trying to get the
>>>>> Subject
>>>>> security update to install, but after a long (I'm still using dialup)
>>>>> download and attempted installation, I get the following error
>>>>> message:
>>>>>
>>>>> "The feature you are trying to use is on a CD-ROM or other removable
>>>>> disk that is not available.
>>>>>
>>>>> Insert the 'Microsoft SQL Server 2005 Express Edition (MSSMLBIZ)' disk
>>>>> and click OK. So I clicked OK and got the following message:
>>>>>
>>>>> "The path 'Please insert next disk' cannot be found. Verify that you
>>>>> have access to this location and try again, or try to find the
>>>>> installation package 'sqlrun_sql.msi' in a folder from which you can
>>>>> install the product Microsoft SQL Server 2005 Express Edition"
>>>>>
>>>>> The only disks that came with my computer are a "System Recovery CD"
>>>>> and a "Drivers Resource CD".
>>>>>
>>>>> I may add that after reading various post on the same subject I found
>>>>> this error message in the HotFix File:
>>>>>
>>>>>
>>>>> 07/30/2008 07:01:43.453 MSP returned 1612: The installation source for
>>>>> this product is not available. Verify that the source exists and that
>>>>> you can access it.
>>>>> 07/30/2008 07:01:43.484 Registry: Opened registry key
>>>>> "Software\Policies\Microsoft\Windows\Installer"
>>>>> 07/30/2008 07:01:43.500 Registry: Cannot read registry key value
>>>>> "Debug"
>>>>> 07/30/2008 07:01:43.531 Copy Engine: Error, unable to install MSP
>>>>> file:
>>>>> c:\ec83ddc8c162de86ab74063bbc\HotFixSQL\Files\sqlrun_sql.msp
>>>>> 07/30/2008 07:01:43.546 The following exception occurred: Unable to
>>>>> install Windows Installer MSP file Date: 07/30/2008 07:01:43.546
>>>>> File:
>>>>> \depot\sqlvault\stable\setupmainl1\setup\sqlse\sqlsedll\copyengine.cpp
>>>>> Line: 807
>>>>> 07/30/2008 07:01:45.265 Watson: Param1 = Unknown
>>>>> 07/30/2008 07:01:45.281 Watson: Param2 = 0x64c
>>>>> 07/30/2008 07:01:45.312 Watson: Param3 = Unknown
>>>>> 07/30/2008 07:01:45.359 Watson: Param4 = 0x64c
>>>>> 07/30/2008 07:01:45.390 Watson: Param5 = copyengine.cpp@807
>>>>> 07/30/2008 07:01:45.421 Watson: Param6 = Unknown
>>>>> 07/30/2008 07:01:45.437 Watson: Param7 = SQL9
>>>>> 07/30/2008 07:01:45.453 Watson: Param8 = @
>>>>> 07/30/2008 07:01:45.468 Watson: Param9 = x86
>>>>> 07/30/2008 07:01:45.484 Watson: Param10 = 3068
>>>>> 07/30/2008 07:01:45.531 Installed product: SQL9
>>>>> 07/30/2008 07:01:45.562 Hotfix package completed
>>>>> 07/30/2008 07:01:45.578 Attempting to continue the 32 bit ngen queu
>>>>>
>>>>>
>>>>> This is after attempting to manually install from a downloaded
>>>>> version.
>>>>>
>>>>> I got the same message on 07/16/2008 when attempting to get it from
>>>>> the
>>>>> update site.
>>>>>
>>>>> I'm not that computer savvy and have no idea what to do next. Any
>>>>> assistance is greatly appreciated.