Re: Security Update for SQL Server 2005 Service Pack 2 (KB948109) (MSSMLBIZ) Update Problem
Re: Security Update for SQL Server 2005 Service Pack 2 (KB948109) (MSSMLBIZ) Update Problem
Hello,
Since this is for a consumer issue, please call 1.800.936.5700 and open up a
support case.
Diana
"PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
news:uH5mUxn8IHA.4988@TK2MSFTNGP04.phx.gbl...
> Please call 1-800-936-4900 and open a case and ask to be routed to the
> SQL-Public Team. There is no charge for this case as it has to do with a
> Security Bulletin.
>
> When you call please let them know that this has to do with Security
> Bulletin MS08-040.
>
> If they try to charge you, please let them know that there is free support
> for any issues with Security Updates.
>
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> AumHa VSOP & Admin http://aumha.net
> DTS-L http://dts-l.net/
>
> Zo wrote:
>> I have XP Home Edition upgraded to SP3 and am trying to get the Subject
>> security update to install, but after a long (I'm still using dialup)
>> download and attempted installation, I get the following error message:
>>
>> "The feature you are trying to use is on a CD-ROM or other removable
>> disk that is not available.
>>
>> Insert the 'Microsoft SQL Server 2005 Express Edition (MSSMLBIZ)' disk
>> and click OK. So I clicked OK and got the following message:
>>
>> "The path 'Please insert next disk' cannot be found. Verify that you
>> have access to this location and try again, or try to find the
>> installation package 'sqlrun_sql.msi' in a folder from which you can
>> install the product Microsoft SQL Server 2005 Express Edition"
>>
>> The only disks that came with my computer are a "System Recovery CD"
>> and a "Drivers Resource CD".
>>
>> I may add that after reading various post on the same subject I found
>> this error message in the HotFix File:
>>
>>
>> 07/30/2008 07:01:43.453 MSP returned 1612: The installation source for
>> this product is not available. Verify that the source exists and that
>> you can access it.
>> 07/30/2008 07:01:43.484 Registry: Opened registry key
>> "Software\Policies\Microsoft\Windows\Installer"
>> 07/30/2008 07:01:43.500 Registry: Cannot read registry key value
>> "Debug"
>> 07/30/2008 07:01:43.531 Copy Engine: Error, unable to install MSP file:
>> c:\ec83ddc8c162de86ab74063bbc\HotFixSQL\Files\sqlrun_sql.msp
>> 07/30/2008 07:01:43.546 The following exception occurred: Unable to
>> install Windows Installer MSP file Date: 07/30/2008 07:01:43.546
>> File:
>> \depot\sqlvault\stable\setupmainl1\setup\sqlse\sqlsedll\copyengine.cpp
>> Line: 807
>> 07/30/2008 07:01:45.265 Watson: Param1 = Unknown
>> 07/30/2008 07:01:45.281 Watson: Param2 = 0x64c
>> 07/30/2008 07:01:45.312 Watson: Param3 = Unknown
>> 07/30/2008 07:01:45.359 Watson: Param4 = 0x64c
>> 07/30/2008 07:01:45.390 Watson: Param5 = copyengine.cpp@807
>> 07/30/2008 07:01:45.421 Watson: Param6 = Unknown
>> 07/30/2008 07:01:45.437 Watson: Param7 = SQL9
>> 07/30/2008 07:01:45.453 Watson: Param8 = @
>> 07/30/2008 07:01:45.468 Watson: Param9 = x86
>> 07/30/2008 07:01:45.484 Watson: Param10 = 3068
>> 07/30/2008 07:01:45.531 Installed product: SQL9
>> 07/30/2008 07:01:45.562 Hotfix package completed
>> 07/30/2008 07:01:45.578 Attempting to continue the 32 bit ngen queu
>>
>>
>> This is after attempting to manually install from a downloaded version.
>>
>> I got the same message on 07/16/2008 when attempting to get it from the
>> update site.
>>
>> I'm not that computer savvy and have no idea what to do next. Any
>> assistance is greatly appreciated.
>