RE: SP3 and Norton on new computer
Hi Jo-Anne, all I know about Nortons - I don't use it myself anymore -
If you're running Norton's :
http://service1.symantec.com/Support/sharedtech.nsf/docid/2008051623512613
Numerous registry keys are added when you upgrade to Windows XP Service Pack
3 or Windows Vista Service Pack 1 with a Norton product installed. Because of
these registry keys, you may experience one or more of the following symptoms:
Windows Device Manager is empty
Missing Wireless network adaptors or other hardware devices
Unable to connect using a wireless adapter
During the upgrade to Windows XP Service Pack 3 or Windows Vista Service
Pack 1, a tool called Fixccs.exe creates a series of registry keys in many
locations (some of them within the Symantec registry keys) but is unable to
remove them.
Symantec has developed a tool to remove the registry entries that were added
during the Windows XP Service Pack 3 or Windows Vista SP 1 upgrade. Download
and run the tool to automatically remove the registry entries.
If you have been offered WinXP SP3 via WU (Wait until you're offered it -
that way you know the computer is ready for WinXP SP3) - you can always
download the full file if you didn't wish to wait for the CD.
Windows XP Service Pack 3 Network Installation Package for IT Professionals
and Developers (Single installations for PCs can use the same file)
http://www.microsoft.com/downloads/...A8-5E76-401F-BE08-1E1555D4F3D4&displaylang=en
Windows XP Service Pack 3 - ISO-9660 CD Image File:
http://www.microsoft.com/downloads/...CE-B5FB-4488-8C50-FE22559D164E&displaylang=en
FYI - How to obtain the latest Windows XP service pack
http://support.microsoft.com/kb/322389
Release notes for Windows XP Service Pack 3
http://support.microsoft.com/kb/936929
The hard disk space requirements for Windows XP Service Pack 3
http://support.microsoft.com/kb/947311
Steps to take before you install Windows XP Service Pack 3
http://support.microsoft.com/kb/950717
List of fixes that are included in Windows XP Service Pack 3
http://support.microsoft.com/kb/946480
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TaurArian [MVP] 2005-2009
Update Services
http://taurarian.mvps.org
"Jo-Anne" wrote:
> I just received my new Dell notebook computer with Windows XP Pro and SP2
> installed, and I want to update to SP3. The computer came with no antivirus
> program. I use Norton Internet Security 2008 on my other computer and am
> allowed to install it on up to three computers. However, I recall reading
> that there can be a problem when SP3 is installed on computers already
> running any of the 2008 Norton antivirus programs. Would it be risky to
> download and install SP3 before I have an antivirus program on the computer?
> If so, I'll consider ordering a CD of SP3.
>
> Thank you!
>
> Jo-Anne
>
>
>