J
John Van Cleve
Guest
OK, so I am a computer neophyte in the grand scheme of things but two things ended up being successful for me.
Since I go to school online I have books that are only in PDF format. A real crapshoot when you have error 0x80070091 going on because it only seems to effect Adobe.
I did two things. Although the file is not capable of being deleted, the file can be renamed (since it is empty anyone it does not matter), so rename that adobe file anything you want. I named mine hg. if you look, those keys are right next to each other and could have typed asdf just as easily. Anyways, the file name is irrelevant. What occured is that file is now moved out of the way to allow a new adobe installation to take place. I downloaded Adobe 9 and it is working perfectly. Hope I don't need system restore because that still does not work, but at least I am moving forward and being able to use the program.
The more appropriate solution if you are not in a hurry, is to use the Windows boot disk. That will allow you to run chkdsk on the system before windows starts running. That means it fixes the files and we are good to go again. Then you also do not need to restart save all your work again.
Hope that helps. It worked for me... Just compiled all the data points from these messages and got me back on my feet. Thought I would just write a concise email that hopefully will help everyone.
EVC
Since I go to school online I have books that are only in PDF format. A real crapshoot when you have error 0x80070091 going on because it only seems to effect Adobe.
I did two things. Although the file is not capable of being deleted, the file can be renamed (since it is empty anyone it does not matter), so rename that adobe file anything you want. I named mine hg. if you look, those keys are right next to each other and could have typed asdf just as easily. Anyways, the file name is irrelevant. What occured is that file is now moved out of the way to allow a new adobe installation to take place. I downloaded Adobe 9 and it is working perfectly. Hope I don't need system restore because that still does not work, but at least I am moving forward and being able to use the program.
The more appropriate solution if you are not in a hurry, is to use the Windows boot disk. That will allow you to run chkdsk on the system before windows starts running. That means it fixes the files and we are good to go again. Then you also do not need to restart save all your work again.
Hope that helps. It worked for me... Just compiled all the data points from these messages and got me back on my feet. Thought I would just write a concise email that hopefully will help everyone.
EVC