User CALs installed as Device CALs?!?!

  • Thread starter Thread starter Gareth Hughes
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Gareth Hughes

Guest
Help!

I have recently taken over support of a client with the following scenario:

1 x SBS2003 box running PDC, Exchange & SQL
1 x Server 2003 Std box running Terminal Services to 6 users

The customer has an open licence for all the software including 6 USER TS CALs

On replacing a Thin Client, I am informed that I cannot connect to RDP as
there are no licences available. Odd I thought...

Looking at TS Licencing, it is set to "Per Device" and has 2 sets of
licenses installed: 4 x TS Device CALS, 5 x TS Device CALs, all of which are
allocated to a mixture of new and old hardware.

My questions are:

1, How can I change the system to Per User and ensure that the 6 User CALS
are installed into the Licencing server?
2, How the heck did this happen in the first place?!

Thanks in advance (sorry for the long post but thought it best to give as
much info as possible!)

Gareth
 
Re: User CALs installed as Device CALs?!?!

Look in TS Configuration admin tool.

How did it happen? Someone screwed up. You manually set what type of
license the TS will use. The license server does not set it for you.

Jeff Pitsch
Microsoft MVP - Terminal Services


"Gareth Hughes" <Gareth Hughes@discussions.microsoft.com> wrote in message
news:EB389AF6-9EAE-4EEB-84B9-E6DD356E5858@microsoft.com...
> Help!
>
> I have recently taken over support of a client with the following
> scenario:
>
> 1 x SBS2003 box running PDC, Exchange & SQL
> 1 x Server 2003 Std box running Terminal Services to 6 users
>
> The customer has an open licence for all the software including 6 USER TS
> CALs
>
> On replacing a Thin Client, I am informed that I cannot connect to RDP as
> there are no licences available. Odd I thought...
>
> Looking at TS Licencing, it is set to "Per Device" and has 2 sets of
> licenses installed: 4 x TS Device CALS, 5 x TS Device CALs, all of which
> are
> allocated to a mixture of new and old hardware.
>
> My questions are:
>
> 1, How can I change the system to Per User and ensure that the 6 User CALS
> are installed into the Licencing server?
> 2, How the heck did this happen in the first place?!
>
> Thanks in advance (sorry for the long post but thought it best to give as
> much info as possible!)
>
> Gareth
 
Re: User CALs installed as Device CALs?!?!

Thanks Jeff.

I hate to be pedantic, but the crux of my query is excatly how did the
server end up having 9 licences when their Open licence only contains 6...?

In my experience of setting up TS, when I give the activation wizard my
agreement number, it just pulls down exactly the licences purchased... How
can User CALs be installed as Device CALs???

And what will happen to those Device CALs when I switch the licensing mode
to Per User in TSCC?

"Jeff Pitsch" wrote:

> Look in TS Configuration admin tool.
>
> How did it happen? Someone screwed up. You manually set what type of
> license the TS will use. The license server does not set it for you.
>
> Jeff Pitsch
> Microsoft MVP - Terminal Services
>
>
> "Gareth Hughes" <Gareth Hughes@discussions.microsoft.com> wrote in message
> news:EB389AF6-9EAE-4EEB-84B9-E6DD356E5858@microsoft.com...
> > Help!
> >
> > I have recently taken over support of a client with the following
> > scenario:
> >
> > 1 x SBS2003 box running PDC, Exchange & SQL
> > 1 x Server 2003 Std box running Terminal Services to 6 users
> >
> > The customer has an open licence for all the software including 6 USER TS
> > CALs
> >
> > On replacing a Thin Client, I am informed that I cannot connect to RDP as
> > there are no licences available. Odd I thought...
> >
> > Looking at TS Licencing, it is set to "Per Device" and has 2 sets of
> > licenses installed: 4 x TS Device CALS, 5 x TS Device CALs, all of which
> > are
> > allocated to a mixture of new and old hardware.
> >
> > My questions are:
> >
> > 1, How can I change the system to Per User and ensure that the 6 User CALS
> > are installed into the Licencing server?
> > 2, How the heck did this happen in the first place?!
> >
> > Thanks in advance (sorry for the long post but thought it best to give as
> > much info as possible!)
> >
> > Gareth
>
>
>
 
Re: User CALs installed as Device CALs?!?!

They may hav entered in the number of licenses wrong. If they have an open
license, I belive the wizard asks how many licenses they are requesting.

Jeff Pitsch
Microsoft MVP - Terminal Services


"Gareth Hughes" <GarethHughes@discussions.microsoft.com> wrote in message
news:3F0ABCFB-2084-45F2-9045-791F16B09958@microsoft.com...
> Thanks Jeff.
>
> I hate to be pedantic, but the crux of my query is excatly how did the
> server end up having 9 licences when their Open licence only contains
> 6...?
>
> In my experience of setting up TS, when I give the activation wizard my
> agreement number, it just pulls down exactly the licences purchased... How
> can User CALs be installed as Device CALs???
>
> And what will happen to those Device CALs when I switch the licensing mode
> to Per User in TSCC?
>
> "Jeff Pitsch" wrote:
>
>> Look in TS Configuration admin tool.
>>
>> How did it happen? Someone screwed up. You manually set what type of
>> license the TS will use. The license server does not set it for you.
>>
>> Jeff Pitsch
>> Microsoft MVP - Terminal Services
>>
>>
>> "Gareth Hughes" <Gareth Hughes@discussions.microsoft.com> wrote in
>> message
>> news:EB389AF6-9EAE-4EEB-84B9-E6DD356E5858@microsoft.com...
>> > Help!
>> >
>> > I have recently taken over support of a client with the following
>> > scenario:
>> >
>> > 1 x SBS2003 box running PDC, Exchange & SQL
>> > 1 x Server 2003 Std box running Terminal Services to 6 users
>> >
>> > The customer has an open licence for all the software including 6 USER
>> > TS
>> > CALs
>> >
>> > On replacing a Thin Client, I am informed that I cannot connect to RDP
>> > as
>> > there are no licences available. Odd I thought...
>> >
>> > Looking at TS Licencing, it is set to "Per Device" and has 2 sets of
>> > licenses installed: 4 x TS Device CALS, 5 x TS Device CALs, all of
>> > which
>> > are
>> > allocated to a mixture of new and old hardware.
>> >
>> > My questions are:
>> >
>> > 1, How can I change the system to Per User and ensure that the 6 User
>> > CALS
>> > are installed into the Licencing server?
>> > 2, How the heck did this happen in the first place?!
>> >
>> > Thanks in advance (sorry for the long post but thought it best to give
>> > as
>> > much info as possible!)
>> >
>> > Gareth
>>
>>
>>
 
Re: User CALs installed as Device CALs?!?!

No, if you have an Open license, it asks you how many licenses you
have bought, and you can type in any number. Seems the mistake was
made there.

If you change the licensing mode of the TS, your Per Device
licenses become useless. You should call the Clearinghouse and ask
them for help to change your licenses into Per User licenses

291795 - HOW TO: Locate a Phone Number for the Microsoft
Clearinghouse
http://support.microsoft.com/?kbid=291795

_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
*----------- Please reply in newsgroup -------------*

=?Utf-8?B?R2FyZXRoIEh1Z2hlcw==?=
<GarethHughes@discussions.microsoft.com> wrote on 31 jul 2008:

> Thanks Jeff.
>
> I hate to be pedantic, but the crux of my query is excatly how
> did the server end up having 9 licences when their Open licence
> only contains 6...?
>
> In my experience of setting up TS, when I give the activation
> wizard my agreement number, it just pulls down exactly the
> licences purchased... How can User CALs be installed as Device
> CALs???
>
> And what will happen to those Device CALs when I switch the
> licensing mode to Per User in TSCC?
>
> "Jeff Pitsch" wrote:
>
>> Look in TS Configuration admin tool.
>>
>> How did it happen? Someone screwed up. You manually set what
>> type of license the TS will use. The license server does not
>> set it for you.
>>
>> Jeff Pitsch
>> Microsoft MVP - Terminal Services
>>
>>
>> "Gareth Hughes" <Gareth Hughes@discussions.microsoft.com> wrote
>> in message
>> news:EB389AF6-9EAE-4EEB-84B9-E6DD356E5858@microsoft.com...
>> > Help!
>> >
>> > I have recently taken over support of a client with the
>> > following scenario:
>> >
>> > 1 x SBS2003 box running PDC, Exchange & SQL
>> > 1 x Server 2003 Std box running Terminal Services to 6 users
>> >
>> > The customer has an open licence for all the software
>> > including 6 USER TS CALs
>> >
>> > On replacing a Thin Client, I am informed that I cannot
>> > connect to RDP as there are no licences available. Odd I
>> > thought...
>> >
>> > Looking at TS Licencing, it is set to "Per Device" and has 2
>> > sets of licenses installed: 4 x TS Device CALS, 5 x TS Device
>> > CALs, all of which are
>> > allocated to a mixture of new and old hardware.
>> >
>> > My questions are:
>> >
>> > 1, How can I change the system to Per User and ensure that
>> > the 6 User CALS are installed into the Licencing server?
>> > 2, How the heck did this happen in the first place?!
>> >
>> > Thanks in advance (sorry for the long post but thought it
>> > best to give as much info as possible!)
>> >
>> > Gareth
 
Re: User CALs installed as Device CALs?!?!

Should this really be necessary? The license on the Open agreement are Per
User which is correct?

"Vera Noest [MVP]" wrote:

> No, if you have an Open license, it asks you how many licenses you
> have bought, and you can type in any number. Seems the mistake was
> made there.
>
> If you change the licensing mode of the TS, your Per Device
> licenses become useless. You should call the Clearinghouse and ask
> them for help to change your licenses into Per User licenses
>
> 291795 - HOW TO: Locate a Phone Number for the Microsoft
> Clearinghouse
> http://support.microsoft.com/?kbid=291795
>
> _________________________________________________________
> Vera Noest
> MCSE, CCEA, Microsoft MVP - Terminal Server
> TS troubleshooting: http://ts.veranoest.net
> *----------- Please reply in newsgroup -------------*
>
> =?Utf-8?B?R2FyZXRoIEh1Z2hlcw==?=
> <GarethHughes@discussions.microsoft.com> wrote on 31 jul 2008:
>
> > Thanks Jeff.
> >
> > I hate to be pedantic, but the crux of my query is excatly how
> > did the server end up having 9 licences when their Open licence
> > only contains 6...?
> >
> > In my experience of setting up TS, when I give the activation
> > wizard my agreement number, it just pulls down exactly the
> > licences purchased... How can User CALs be installed as Device
> > CALs???
> >
> > And what will happen to those Device CALs when I switch the
> > licensing mode to Per User in TSCC?
> >
> > "Jeff Pitsch" wrote:
> >
> >> Look in TS Configuration admin tool.
> >>
> >> How did it happen? Someone screwed up. You manually set what
> >> type of license the TS will use. The license server does not
> >> set it for you.
> >>
> >> Jeff Pitsch
> >> Microsoft MVP - Terminal Services
> >>
> >>
> >> "Gareth Hughes" <Gareth Hughes@discussions.microsoft.com> wrote
> >> in message
> >> news:EB389AF6-9EAE-4EEB-84B9-E6DD356E5858@microsoft.com...
> >> > Help!
> >> >
> >> > I have recently taken over support of a client with the
> >> > following scenario:
> >> >
> >> > 1 x SBS2003 box running PDC, Exchange & SQL
> >> > 1 x Server 2003 Std box running Terminal Services to 6 users
> >> >
> >> > The customer has an open licence for all the software
> >> > including 6 USER TS CALs
> >> >
> >> > On replacing a Thin Client, I am informed that I cannot
> >> > connect to RDP as there are no licences available. Odd I
> >> > thought...
> >> >
> >> > Looking at TS Licencing, it is set to "Per Device" and has 2
> >> > sets of licenses installed: 4 x TS Device CALS, 5 x TS Device
> >> > CALs, all of which are
> >> > allocated to a mixture of new and old hardware.
> >> >
> >> > My questions are:
> >> >
> >> > 1, How can I change the system to Per User and ensure that
> >> > the 6 User CALS are installed into the Licencing server?
> >> > 2, How the heck did this happen in the first place?!
> >> >
> >> > Thanks in advance (sorry for the long post but thought it
> >> > best to give as much info as possible!)
> >> >
> >> > Gareth
>
 
Re: User CALs installed as Device CALs?!?!

Did you change the server itself to per user licensing yet in TS Config?

is it necessary? No it's not. It's more of a comfort thing if the BSA ever
comes in and investigates you've got your ducks in a row.

Jeff Pitsch
Microsoft MVP - Terminal Services

"Gareth Hughes" <GarethHughes@discussions.microsoft.com> wrote in message
news:6CE42F9B-F96E-4902-9E3A-6ADCBFEA9E29@microsoft.com...
> Should this really be necessary? The license on the Open agreement are Per
> User which is correct?
>
> "Vera Noest [MVP]" wrote:
>
>> No, if you have an Open license, it asks you how many licenses you
>> have bought, and you can type in any number. Seems the mistake was
>> made there.
>>
>> If you change the licensing mode of the TS, your Per Device
>> licenses become useless. You should call the Clearinghouse and ask
>> them for help to change your licenses into Per User licenses
>>
>> 291795 - HOW TO: Locate a Phone Number for the Microsoft
>> Clearinghouse
>> http://support.microsoft.com/?kbid=291795
>>
>> _________________________________________________________
>> Vera Noest
>> MCSE, CCEA, Microsoft MVP - Terminal Server
>> TS troubleshooting: http://ts.veranoest.net
>> *----------- Please reply in newsgroup -------------*
>>
>> =?Utf-8?B?R2FyZXRoIEh1Z2hlcw==?=
>> <GarethHughes@discussions.microsoft.com> wrote on 31 jul 2008:
>>
>> > Thanks Jeff.
>> >
>> > I hate to be pedantic, but the crux of my query is excatly how
>> > did the server end up having 9 licences when their Open licence
>> > only contains 6...?
>> >
>> > In my experience of setting up TS, when I give the activation
>> > wizard my agreement number, it just pulls down exactly the
>> > licences purchased... How can User CALs be installed as Device
>> > CALs???
>> >
>> > And what will happen to those Device CALs when I switch the
>> > licensing mode to Per User in TSCC?
>> >
>> > "Jeff Pitsch" wrote:
>> >
>> >> Look in TS Configuration admin tool.
>> >>
>> >> How did it happen? Someone screwed up. You manually set what
>> >> type of license the TS will use. The license server does not
>> >> set it for you.
>> >>
>> >> Jeff Pitsch
>> >> Microsoft MVP - Terminal Services
>> >>
>> >>
>> >> "Gareth Hughes" <Gareth Hughes@discussions.microsoft.com> wrote
>> >> in message
>> >> news:EB389AF6-9EAE-4EEB-84B9-E6DD356E5858@microsoft.com...
>> >> > Help!
>> >> >
>> >> > I have recently taken over support of a client with the
>> >> > following scenario:
>> >> >
>> >> > 1 x SBS2003 box running PDC, Exchange & SQL
>> >> > 1 x Server 2003 Std box running Terminal Services to 6 users
>> >> >
>> >> > The customer has an open licence for all the software
>> >> > including 6 USER TS CALs
>> >> >
>> >> > On replacing a Thin Client, I am informed that I cannot
>> >> > connect to RDP as there are no licences available. Odd I
>> >> > thought...
>> >> >
>> >> > Looking at TS Licencing, it is set to "Per Device" and has 2
>> >> > sets of licenses installed: 4 x TS Device CALS, 5 x TS Device
>> >> > CALs, all of which are
>> >> > allocated to a mixture of new and old hardware.
>> >> >
>> >> > My questions are:
>> >> >
>> >> > 1, How can I change the system to Per User and ensure that
>> >> > the 6 User CALS are installed into the Licencing server?
>> >> > 2, How the heck did this happen in the first place?!
>> >> >
>> >> > Thanks in advance (sorry for the long post but thought it
>> >> > best to give as much info as possible!)
>> >> >
>> >> > Gareth
>>
 
Re: User CALs installed as Device CALs?!?!

Ahhh I get ya, so even if there are 0 per User licences there, clients will
still connect OK, and I can be safe in the knowledge that the customer owns
enough licences to satisfy the BSA..!

"Jeff Pitsch" wrote:

> Did you change the server itself to per user licensing yet in TS Config?
>
> is it necessary? No it's not. It's more of a comfort thing if the BSA ever
> comes in and investigates you've got your ducks in a row.
>
> Jeff Pitsch
> Microsoft MVP - Terminal Services
>
> "Gareth Hughes" <GarethHughes@discussions.microsoft.com> wrote in message
> news:6CE42F9B-F96E-4902-9E3A-6ADCBFEA9E29@microsoft.com...
> > Should this really be necessary? The license on the Open agreement are Per
> > User which is correct?
> >
> > "Vera Noest [MVP]" wrote:
> >
> >> No, if you have an Open license, it asks you how many licenses you
> >> have bought, and you can type in any number. Seems the mistake was
> >> made there.
> >>
> >> If you change the licensing mode of the TS, your Per Device
> >> licenses become useless. You should call the Clearinghouse and ask
> >> them for help to change your licenses into Per User licenses
> >>
> >> 291795 - HOW TO: Locate a Phone Number for the Microsoft
> >> Clearinghouse
> >> http://support.microsoft.com/?kbid=291795
> >>
> >> _________________________________________________________
> >> Vera Noest
> >> MCSE, CCEA, Microsoft MVP - Terminal Server
> >> TS troubleshooting: http://ts.veranoest.net
> >> *----------- Please reply in newsgroup -------------*
> >>
> >> =?Utf-8?B?R2FyZXRoIEh1Z2hlcw==?=
> >> <GarethHughes@discussions.microsoft.com> wrote on 31 jul 2008:
> >>
> >> > Thanks Jeff.
> >> >
> >> > I hate to be pedantic, but the crux of my query is excatly how
> >> > did the server end up having 9 licences when their Open licence
> >> > only contains 6...?
> >> >
> >> > In my experience of setting up TS, when I give the activation
> >> > wizard my agreement number, it just pulls down exactly the
> >> > licences purchased... How can User CALs be installed as Device
> >> > CALs???
> >> >
> >> > And what will happen to those Device CALs when I switch the
> >> > licensing mode to Per User in TSCC?
> >> >
> >> > "Jeff Pitsch" wrote:
> >> >
> >> >> Look in TS Configuration admin tool.
> >> >>
> >> >> How did it happen? Someone screwed up. You manually set what
> >> >> type of license the TS will use. The license server does not
> >> >> set it for you.
> >> >>
> >> >> Jeff Pitsch
> >> >> Microsoft MVP - Terminal Services
> >> >>
> >> >>
> >> >> "Gareth Hughes" <Gareth Hughes@discussions.microsoft.com> wrote
> >> >> in message
> >> >> news:EB389AF6-9EAE-4EEB-84B9-E6DD356E5858@microsoft.com...
> >> >> > Help!
> >> >> >
> >> >> > I have recently taken over support of a client with the
> >> >> > following scenario:
> >> >> >
> >> >> > 1 x SBS2003 box running PDC, Exchange & SQL
> >> >> > 1 x Server 2003 Std box running Terminal Services to 6 users
> >> >> >
> >> >> > The customer has an open licence for all the software
> >> >> > including 6 USER TS CALs
> >> >> >
> >> >> > On replacing a Thin Client, I am informed that I cannot
> >> >> > connect to RDP as there are no licences available. Odd I
> >> >> > thought...
> >> >> >
> >> >> > Looking at TS Licencing, it is set to "Per Device" and has 2
> >> >> > sets of licenses installed: 4 x TS Device CALS, 5 x TS Device
> >> >> > CALs, all of which are
> >> >> > allocated to a mixture of new and old hardware.
> >> >> >
> >> >> > My questions are:
> >> >> >
> >> >> > 1, How can I change the system to Per User and ensure that
> >> >> > the 6 User CALS are installed into the Licencing server?
> >> >> > 2, How the heck did this happen in the first place?!
> >> >> >
> >> >> > Thanks in advance (sorry for the long post but thought it
> >> >> > best to give as much info as possible!)
> >> >> >
> >> >> > Gareth
> >>
>
>
>
 
Re: User CALs installed as Device CALs?!?!

Exactly. With Win2k3 TS, per user licensing is not tracked. If you were
doing per device, then yes, you're license server would have to be correct.
but your not so your good.

Jeff Pitsch
Microsoft MVP - Terminal Services


"Gareth Hughes" <GarethHughes@discussions.microsoft.com> wrote in message
news:4E57F6E8-D846-48D1-BCD8-50D19C46ABAB@microsoft.com...
> Ahhh I get ya, so even if there are 0 per User licences there, clients
> will
> still connect OK, and I can be safe in the knowledge that the customer
> owns
> enough licences to satisfy the BSA..!
>
> "Jeff Pitsch" wrote:
>
>> Did you change the server itself to per user licensing yet in TS Config?
>>
>> is it necessary? No it's not. It's more of a comfort thing if the BSA
>> ever
>> comes in and investigates you've got your ducks in a row.
>>
>> Jeff Pitsch
>> Microsoft MVP - Terminal Services
>>
>> "Gareth Hughes" <GarethHughes@discussions.microsoft.com> wrote in message
>> news:6CE42F9B-F96E-4902-9E3A-6ADCBFEA9E29@microsoft.com...
>> > Should this really be necessary? The license on the Open agreement are
>> > Per
>> > User which is correct?
>> >
>> > "Vera Noest [MVP]" wrote:
>> >
>> >> No, if you have an Open license, it asks you how many licenses you
>> >> have bought, and you can type in any number. Seems the mistake was
>> >> made there.
>> >>
>> >> If you change the licensing mode of the TS, your Per Device
>> >> licenses become useless. You should call the Clearinghouse and ask
>> >> them for help to change your licenses into Per User licenses
>> >>
>> >> 291795 - HOW TO: Locate a Phone Number for the Microsoft
>> >> Clearinghouse
>> >> http://support.microsoft.com/?kbid=291795
>> >>
>> >> _________________________________________________________
>> >> Vera Noest
>> >> MCSE, CCEA, Microsoft MVP - Terminal Server
>> >> TS troubleshooting: http://ts.veranoest.net
>> >> *----------- Please reply in newsgroup -------------*
>> >>
>> >> =?Utf-8?B?R2FyZXRoIEh1Z2hlcw==?=
>> >> <GarethHughes@discussions.microsoft.com> wrote on 31 jul 2008:
>> >>
>> >> > Thanks Jeff.
>> >> >
>> >> > I hate to be pedantic, but the crux of my query is excatly how
>> >> > did the server end up having 9 licences when their Open licence
>> >> > only contains 6...?
>> >> >
>> >> > In my experience of setting up TS, when I give the activation
>> >> > wizard my agreement number, it just pulls down exactly the
>> >> > licences purchased... How can User CALs be installed as Device
>> >> > CALs???
>> >> >
>> >> > And what will happen to those Device CALs when I switch the
>> >> > licensing mode to Per User in TSCC?
>> >> >
>> >> > "Jeff Pitsch" wrote:
>> >> >
>> >> >> Look in TS Configuration admin tool.
>> >> >>
>> >> >> How did it happen? Someone screwed up. You manually set what
>> >> >> type of license the TS will use. The license server does not
>> >> >> set it for you.
>> >> >>
>> >> >> Jeff Pitsch
>> >> >> Microsoft MVP - Terminal Services
>> >> >>
>> >> >>
>> >> >> "Gareth Hughes" <Gareth Hughes@discussions.microsoft.com> wrote
>> >> >> in message
>> >> >> news:EB389AF6-9EAE-4EEB-84B9-E6DD356E5858@microsoft.com...
>> >> >> > Help!
>> >> >> >
>> >> >> > I have recently taken over support of a client with the
>> >> >> > following scenario:
>> >> >> >
>> >> >> > 1 x SBS2003 box running PDC, Exchange & SQL
>> >> >> > 1 x Server 2003 Std box running Terminal Services to 6 users
>> >> >> >
>> >> >> > The customer has an open licence for all the software
>> >> >> > including 6 USER TS CALs
>> >> >> >
>> >> >> > On replacing a Thin Client, I am informed that I cannot
>> >> >> > connect to RDP as there are no licences available. Odd I
>> >> >> > thought...
>> >> >> >
>> >> >> > Looking at TS Licencing, it is set to "Per Device" and has 2
>> >> >> > sets of licenses installed: 4 x TS Device CALS, 5 x TS Device
>> >> >> > CALs, all of which are
>> >> >> > allocated to a mixture of new and old hardware.
>> >> >> >
>> >> >> > My questions are:
>> >> >> >
>> >> >> > 1, How can I change the system to Per User and ensure that
>> >> >> > the 6 User CALS are installed into the Licencing server?
>> >> >> > 2, How the heck did this happen in the first place?!
>> >> >> >
>> >> >> > Thanks in advance (sorry for the long post but thought it
>> >> >> > best to give as much info as possible!)
>> >> >> >
>> >> >> > Gareth
>> >>
>>
>>
>>
 
Re: User CALs installed as Device CALs?!?!

Fantastic! Thanks for all your help!

Gareth

"Jeff Pitsch" wrote:

> Exactly. With Win2k3 TS, per user licensing is not tracked. If you were
> doing per device, then yes, you're license server would have to be correct.
> but your not so your good.
>
> Jeff Pitsch
> Microsoft MVP - Terminal Services
>
>
> "Gareth Hughes" <GarethHughes@discussions.microsoft.com> wrote in message
> news:4E57F6E8-D846-48D1-BCD8-50D19C46ABAB@microsoft.com...
> > Ahhh I get ya, so even if there are 0 per User licences there, clients
> > will
> > still connect OK, and I can be safe in the knowledge that the customer
> > owns
> > enough licences to satisfy the BSA..!
> >
> > "Jeff Pitsch" wrote:
> >
> >> Did you change the server itself to per user licensing yet in TS Config?
> >>
> >> is it necessary? No it's not. It's more of a comfort thing if the BSA
> >> ever
> >> comes in and investigates you've got your ducks in a row.
> >>
> >> Jeff Pitsch
> >> Microsoft MVP - Terminal Services
> >>
> >> "Gareth Hughes" <GarethHughes@discussions.microsoft.com> wrote in message
> >> news:6CE42F9B-F96E-4902-9E3A-6ADCBFEA9E29@microsoft.com...
> >> > Should this really be necessary? The license on the Open agreement are
> >> > Per
> >> > User which is correct?
> >> >
> >> > "Vera Noest [MVP]" wrote:
> >> >
> >> >> No, if you have an Open license, it asks you how many licenses you
> >> >> have bought, and you can type in any number. Seems the mistake was
> >> >> made there.
> >> >>
> >> >> If you change the licensing mode of the TS, your Per Device
> >> >> licenses become useless. You should call the Clearinghouse and ask
> >> >> them for help to change your licenses into Per User licenses
> >> >>
> >> >> 291795 - HOW TO: Locate a Phone Number for the Microsoft
> >> >> Clearinghouse
> >> >> http://support.microsoft.com/?kbid=291795
> >> >>
> >> >> _________________________________________________________
> >> >> Vera Noest
> >> >> MCSE, CCEA, Microsoft MVP - Terminal Server
> >> >> TS troubleshooting: http://ts.veranoest.net
> >> >> *----------- Please reply in newsgroup -------------*
> >> >>
> >> >> =?Utf-8?B?R2FyZXRoIEh1Z2hlcw==?=
> >> >> <GarethHughes@discussions.microsoft.com> wrote on 31 jul 2008:
> >> >>
> >> >> > Thanks Jeff.
> >> >> >
> >> >> > I hate to be pedantic, but the crux of my query is excatly how
> >> >> > did the server end up having 9 licences when their Open licence
> >> >> > only contains 6...?
> >> >> >
> >> >> > In my experience of setting up TS, when I give the activation
> >> >> > wizard my agreement number, it just pulls down exactly the
> >> >> > licences purchased... How can User CALs be installed as Device
> >> >> > CALs???
> >> >> >
> >> >> > And what will happen to those Device CALs when I switch the
> >> >> > licensing mode to Per User in TSCC?
> >> >> >
> >> >> > "Jeff Pitsch" wrote:
> >> >> >
> >> >> >> Look in TS Configuration admin tool.
> >> >> >>
> >> >> >> How did it happen? Someone screwed up. You manually set what
> >> >> >> type of license the TS will use. The license server does not
> >> >> >> set it for you.
> >> >> >>
> >> >> >> Jeff Pitsch
> >> >> >> Microsoft MVP - Terminal Services
> >> >> >>
> >> >> >>
> >> >> >> "Gareth Hughes" <Gareth Hughes@discussions.microsoft.com> wrote
> >> >> >> in message
> >> >> >> news:EB389AF6-9EAE-4EEB-84B9-E6DD356E5858@microsoft.com...
> >> >> >> > Help!
> >> >> >> >
> >> >> >> > I have recently taken over support of a client with the
> >> >> >> > following scenario:
> >> >> >> >
> >> >> >> > 1 x SBS2003 box running PDC, Exchange & SQL
> >> >> >> > 1 x Server 2003 Std box running Terminal Services to 6 users
> >> >> >> >
> >> >> >> > The customer has an open licence for all the software
> >> >> >> > including 6 USER TS CALs
> >> >> >> >
> >> >> >> > On replacing a Thin Client, I am informed that I cannot
> >> >> >> > connect to RDP as there are no licences available. Odd I
> >> >> >> > thought...
> >> >> >> >
> >> >> >> > Looking at TS Licencing, it is set to "Per Device" and has 2
> >> >> >> > sets of licenses installed: 4 x TS Device CALS, 5 x TS Device
> >> >> >> > CALs, all of which are
> >> >> >> > allocated to a mixture of new and old hardware.
> >> >> >> >
> >> >> >> > My questions are:
> >> >> >> >
> >> >> >> > 1, How can I change the system to Per User and ensure that
> >> >> >> > the 6 User CALS are installed into the Licencing server?
> >> >> >> > 2, How the heck did this happen in the first place?!
> >> >> >> >
> >> >> >> > Thanks in advance (sorry for the long post but thought it
> >> >> >> > best to give as much info as possible!)
> >> >> >> >
> >> >> >> > Gareth
> >> >>
> >>
> >>
> >>
>
>
>
 
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