Windows Update fails on multiple items with Code 800719E4

[Brandon Staggs]

Windows Vista SP1.

Windows Update is able to install most updates fine, but there are two
items that will not install properly. At first (couple of months ago)
there was just one, now there is another. These are:

Security Update for Windows Vista (KB950582)
Installation status: Failed
Error details: Code 800719E4

Cumulative Security Update for Internet Explorer 7 in Windows Vista (KB950759)
Installation status: Failed
Error details: Code 800719E4

Both report "success" then require a reboot. After reboot, WU reports
that the important updates failed.

I have tried downloading the .msu files for the specific updates. Both
do the same thing -- they install, require a reboot, and then WU
reports that the updates are still required.

I was going to just bite the bullet and do a repair upgrade install
from my DVD, but I found that since I have SP1 I can not do this
(Vista setup says I need to upgrade from an older version) -- even
from a slipstreamed DVD. A fresh install is not something I can do
right now -- just way too much to reconfigure in that case. So I need
to solve this update issue.

Below is the windowsupdate.log from the most recent WU attempt at
installing these updates. Any ideas? Googling the error code
800719E4 seems to turn up nothing but people begging for help with the
same problem!

TIA,

-Brandon

====
2008-08-06 11:32:41:933 1408 1d0 Misc =========== Logging initialized (build: 7.1.6001.65, tz: -0500) ===========
2008-08-06 11:32:41:933 1408 1d0 Misc = Process: C:\Windows\system32\svchost.exe
2008-08-06 11:32:41:933 1408 1d0 Misc = Module: c:\windows\system32\wuaueng.dll
2008-08-06 11:32:41:933 1408 1d0 Service *************
2008-08-06 11:32:41:933 1408 1d0 Service ** START ** Service: Service startup
2008-08-06 11:32:41:933 1408 1d0 Service *********
2008-08-06 11:32:41:989 1408 1d0 Agent * WU client version 7.1.6001.65
2008-08-06 11:32:41:989 1408 1d0 Agent * Base directory: C:\Windows\SoftwareDistribution
2008-08-06 11:32:41:989 1408 1d0 Agent * Access type: No proxy
2008-08-06 11:32:41:991 1408 1d0 Agent * Network state: Connected
2008-08-06 11:32:42:222 1408 870 Report WARNING: Failed to query for service properties: 80248014
2008-08-06 11:32:42:225 1408 870 Report WARNING: Failed to query for service properties: 80248014
2008-08-06 11:32:42:257 1408 870 Agent *********** Agent: Initializing Windows Update Agent ***********
2008-08-06 11:32:42:257 1408 870 Agent *********** Agent: Initializing global settings cache ***********
2008-08-06 11:32:42:257 1408 870 Agent * WSUS server: <NULL>
2008-08-06 11:32:42:257 1408 870 Agent * WSUS status server: <NULL>
2008-08-06 11:32:42:257 1408 870 Agent * Target group: (Unassigned Computers)
2008-08-06 11:32:42:257 1408 870 Agent * Windows Update access disabled: No
2008-08-06 11:32:42:258 1408 870 DnldMgr Download manager restoring 0 downloads
2008-08-06 11:32:42:259 1408 870 AU ########### AU: Initializing Automatic Updates ###########
2008-08-06 11:32:42:259 1408 870 AU # Approval type: Pre-download notify (User preference)
2008-08-06 11:32:42:542 1408 870 AU AU setting pending client directive to 'Download Approval'
2008-08-06 11:32:42:562 1408 870 AU AU finished delayed initialization
2008-08-06 11:32:42:587 1408 1d0 Report *********** Report: Initializing static reporting data ***********
2008-08-06 11:32:42:587 1408 1d0 Report * OS Version = 6.0.6001.1.0.65792
2008-08-06 11:32:42:587 1408 1d0 Report * OS Product Type = 0x00000006
2008-08-06 11:32:42:625 1408 1d0 Report * Computer Brand = System manufacturer
2008-08-06 11:32:42:625 1408 1d0 Report * Computer Model = System Product Name
2008-08-06 11:32:42:925 1408 1d0 Report * Bios Revision = ASUS P5N-E SLI ACPI BIOS Revision 0803
2008-08-06 11:32:42:925 1408 1d0 Report * Bios Name = Phoenix - AwardBIOS v6.00PG
2008-08-06 11:32:42:925 1408 1d0 Report * Bios Release Date = 2007-12-26T00:00:00
2008-08-06 11:32:42:925 1408 1d0 Report * Locale ID = 1033
2008-08-06 11:32:43:336 1408 c98 PT WARNING: PTError: 0x80248014
2008-08-06 11:32:43:336 1408 c98 PT WARNING: Initialization failed for Protocol Talker Context: 0x80248014
2008-08-06 11:32:43:337 1408 c98 PT WARNING: PTError: 0x80248014
2008-08-06 11:32:43:337 1408 c98 PT WARNING: Initialization failed for Protocol Talker Context: 0x80248014
2008-08-06 11:32:43:337 1408 c98 PT WARNING: PTError: 0x80248014
2008-08-06 11:32:43:337 1408 c98 Report WARNING: Reporter failed to upload events with hr = 80248014.
2008-08-06 11:32:43:359 1408 c98 PT WARNING: PTError: 0x80248014
2008-08-06 11:32:43:359 1408 c98 PT WARNING: Initialization failed for Protocol Talker Context: 0x80248014
2008-08-06 11:32:43:359 1408 c98 PT WARNING: PTError: 0x80248014
2008-08-06 11:32:43:359 1408 c98 PT WARNING: Initialization failed for Protocol Talker Context: 0x80248014
2008-08-06 11:32:43:359 1408 c98 PT WARNING: PTError: 0x80248014
2008-08-06 11:32:43:359 1408 c98 Report WARNING: Reporter failed to upload events with hr = 80248014.
2008-08-06 11:32:43:359 1408 c98 PT WARNING: PTError: 0x80248014
2008-08-06 11:32:43:359 1408 c98 PT WARNING: Initialization failed for Protocol Talker Context: 0x80248014
2008-08-06 11:32:43:359 1408 c98 PT WARNING: PTError: 0x80248014
2008-08-06 11:32:43:359 1408 c98 PT WARNING: Initialization failed for Protocol Talker Context: 0x80248014
2008-08-06 11:32:43:359 1408 c98 PT WARNING: PTError: 0x80248014
2008-08-06 11:32:43:359 1408 c98 Report WARNING: Reporter failed to upload events with hr = 80248014.
2008-08-06 11:32:43:360 1408 c98 PT WARNING: PTError: 0x80248014
2008-08-06 11:32:43:360 1408 c98 PT WARNING: Initialization failed for Protocol Talker Context: 0x80248014
2008-08-06 11:32:43:360 1408 c98 PT WARNING: PTError: 0x80248014
2008-08-06 11:32:43:360 1408 c98 PT WARNING: Initialization failed for Protocol Talker Context: 0x80248014
2008-08-06 11:32:43:360 1408 c98 PT WARNING: PTError: 0x80248014
2008-08-06 11:32:43:360 1408 c98 Report WARNING: Reporter failed to upload events with hr = 80248014.
2008-08-06 11:32:46:044 1408 c84 AU Triggering AU detection through DetectNow API
2008-08-06 11:32:46:044 1408 c84 AU Triggering Online detection (interactive)
2008-08-06 11:32:46:045 1408 1d0 AU #############
2008-08-06 11:32:46:045 1408 1d0 AU ## START ## AU: Search for updates
2008-08-06 11:32:46:045 1408 1d0 AU #########
2008-08-06 11:32:46:048 1408 1d0 AU <<## SUBMITTED ## AU: Search for updates [CallId = {C822ABFC-413E-44AD-B8AB-1F260FBFCEBD}]
2008-08-06 11:32:46:048 1408 c98 Agent *************
2008-08-06 11:32:46:048 1408 c98 Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdates]
2008-08-06 11:32:46:048 1408 c98 Agent *********
2008-08-06 11:32:46:048 1408 c98 Agent * Online = Yes; Ignore download priority = No
2008-08-06 11:32:46:048 1408 c98 Agent * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
2008-08-06 11:32:46:048 1408 c98 Agent * ServiceID = {9482F4B4-E343-43B6-B170-9A65BC822C77}
2008-08-06 11:32:46:048 1408 c98 Setup Checking for agent SelfUpdate
2008-08-06 11:32:46:048 1408 c98 Setup Client version: Core: 7.1.6001.65 Aux: 7.1.6001.65
2008-08-06 11:32:46:113 1408 c98 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
2008-08-06 11:32:46:135 1408 c98 Misc Microsoft signed: Yes
2008-08-06 11:32:46:329 1408 c98 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
2008-08-06 11:32:46:332 1408 c98 Misc Microsoft signed: Yes
2008-08-06 11:32:46:359 1408 c98 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
2008-08-06 11:32:46:374 1408 c98 Misc Microsoft signed: Yes
2008-08-06 11:32:46:634 1408 c98 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
2008-08-06 11:32:46:638 1408 c98 Misc Microsoft signed: Yes
2008-08-06 11:32:46:975 1408 c98 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab:
2008-08-06 11:32:46:996 1408 c98 Misc Microsoft signed: Yes
2008-08-06 11:32:47:068 1408 c98 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab:
2008-08-06 11:32:47:071 1408 c98 Misc Microsoft signed: Yes
2008-08-06 11:32:47:106 1408 c98 Setup Determining whether a new setup handler needs to be downloaded
2008-08-06 11:32:47:106 1408 c98 Setup SelfUpdate handler is not found. It will be downloaded
2008-08-06 11:32:47:107 1408 c98 Setup Evaluating applicability of setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.0.6000.381"
2008-08-06 11:32:47:469 1408 c98 Setup Setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.0.6000.381" is not applicable
2008-08-06 11:32:47:470 1408 c98 Setup Evaluating applicability of setup package "WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~x86~~7.0.6000.381"
2008-08-06 11:32:47:860 1408 c98 Setup Setup package "WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~x86~~7.0.6000.381" is not applicable
2008-08-06 11:32:47:860 1408 c98 Setup Evaluating applicability of setup package "WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~x86~~7.0.6000.381"
2008-08-06 11:32:48:319 1408 c98 Setup Setup package "WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~x86~~7.0.6000.381" is not applicable
2008-08-06 11:32:48:320 1408 c98 Setup SelfUpdate check completed. SelfUpdate is NOT required.
2008-08-06 11:32:50:518 1408 c98 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
2008-08-06 11:32:50:522 1408 c98 Misc Microsoft signed: Yes
2008-08-06 11:32:50:574 1408 c98 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
2008-08-06 11:32:50:579 1408 c98 Misc Microsoft signed: Yes
2008-08-06 11:32:50:582 1408 c98 PT +++++++++++ PT: Synchronizing server updates +++++++++++
2008-08-06 11:32:50:582 1408 c98 PT + ServiceId = {9482F4B4-E343-43B6-B170-9A65BC822C77}, Server URL = https://www.update.microsoft.com/v6/ClientWebService/client.asmx
2008-08-06 11:32:56:895 1408 c98 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
2008-08-06 11:32:56:898 1408 c98 Misc Microsoft signed: Yes
2008-08-06 11:32:56:951 1408 c98 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
2008-08-06 11:32:56:954 1408 c98 Misc Microsoft signed: Yes
2008-08-06 11:32:56:957 1408 c98 PT +++++++++++ PT: Synchronizing extended update info +++++++++++
2008-08-06 11:32:56:957 1408 c98 PT + ServiceId = {9482F4B4-E343-43B6-B170-9A65BC822C77}, Server URL = https://www.update.microsoft.com/v6/ClientWebService/client.asmx
2008-08-06 11:32:57:561 1408 1d0 AU Launched new AU client for directive 'Download Approval', session id = 0x1
2008-08-06 11:33:00:129 1408 c98 Agent * Added update {3FBFAF12-C278-4255-B122-CB1DF7F84B3A}.106 to search result
2008-08-06 11:33:00:129 1408 c98 Agent * Added update {51BDD3D2-C81B-41D3-98CC-C8325152D590}.102 to search result
2008-08-06 11:33:00:129 1408 c98 Agent * Found 2 updates and 16 categories in search; evaluated appl. rules of 303 out of 417 deployed entities
2008-08-06 11:33:00:137 1408 c98 Agent *********
2008-08-06 11:33:00:137 1408 c98 Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdates]
2008-08-06 11:33:00:137 1408 c98 Agent *************
2008-08-06 11:33:00:138 1408 1098 AU >>## RESUMED ## AU: Search for updates [CallId = {C822ABFC-413E-44AD-B8AB-1F260FBFCEBD}]
2008-08-06 11:33:00:138 1408 1098 AU # 2 updates detected
2008-08-06 11:33:00:147 1408 1098 AU #########
2008-08-06 11:33:00:147 1408 1098 AU ## END ## AU: Search for updates [CallId = {C822ABFC-413E-44AD-B8AB-1F260FBFCEBD}]
2008-08-06 11:33:00:147 1408 1098 AU #############
2008-08-06 11:33:00:147 1408 1098 AU AU setting next detection timeout to 2008-08-07 13:23:49
2008-08-06 11:33:05:136 1408 c98 Report REPORT EVENT: {5E86839A-330C-4C94-8FA4-3E31DADB3724} 2008-08-06 11:33:00:136-0500 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Software Synchronization Windows Update Client successfully detected 2 updates.
2008-08-06 11:33:05:536 1408 c84 AU AU received approval from Ux for 2 updates
2008-08-06 11:33:05:536 1408 c84 AU AU setting pending client directive to 'Progress Ux'
2008-08-06 11:33:05:549 1408 c84 AU BeginInteractiveInstall invoked for Download
2008-08-06 11:33:05:549 1408 c84 AU Auto-approving update for download, updateId = {3FBFAF12-C278-4255-B122-CB1DF7F84B3A}.106, ForUx=1, IsOwnerUx=1, HasDeadline=0, IsMinor=0
2008-08-06 11:33:05:549 1408 c84 AU Auto-approving update for download, updateId = {51BDD3D2-C81B-41D3-98CC-C8325152D590}.102, ForUx=1, IsOwnerUx=1, HasDeadline=0, IsMinor=0
2008-08-06 11:33:05:549 1408 c84 AU Auto-approved 2 update(s) for download (for Ux)
2008-08-06 11:33:05:550 1408 c84 AU UpdateDownloadProperties: 0 download(s) are still in progress.
2008-08-06 11:33:05:550 1408 c84 AU #############
2008-08-06 11:33:05:550 1408 c84 AU ## START ## AU: Download updates
2008-08-06 11:33:05:550 1408 c84 AU #########
2008-08-06 11:33:05:550 1408 c84 AU # Approved updates = 2
2008-08-06 11:33:05:564 1408 c84 AU AU initiated download, updateId = {3FBFAF12-C278-4255-B122-CB1DF7F84B3A}.106, callId = {4666BACA-B6C6-4D3D-A589-551D46AB525C}
2008-08-06 11:33:05:565 1408 c98 DnldMgr *************
2008-08-06 11:33:05:565 1408 c98 DnldMgr ** START ** DnldMgr: Downloading updates [CallerId = AutomaticUpdates]
2008-08-06 11:33:05:565 1408 c98 DnldMgr *********
2008-08-06 11:33:05:565 1408 c98 DnldMgr * Call ID = {4666BACA-B6C6-4D3D-A589-551D46AB525C}
2008-08-06 11:33:05:565 1408 c98 DnldMgr * Priority = 3, Interactive = 1, Owner is system = 0, Explicit proxy = 0, Proxy session id = 1, ServiceId = {9482F4B4-E343-43B6-B170-9A65BC822C77}
2008-08-06 11:33:05:565 1408 c98 DnldMgr * Updates to download = 1
2008-08-06 11:33:05:565 1408 c98 Agent * Title = Cumulative Security Update for Internet Explorer 7 in Windows Vista (KB950759)
2008-08-06 11:33:05:565 1408 c98 Agent * UpdateId = {3FBFAF12-C278-4255-B122-CB1DF7F84B3A}.106
2008-08-06 11:33:05:565 1408 c98 Agent * Bundles 1 updates:
2008-08-06 11:33:05:565 1408 c98 Agent * {84314424-B757-4791-87E1-C0C17D896366}.106
2008-08-06 11:33:05:566 1408 c84 AU AU initiated download, updateId = {51BDD3D2-C81B-41D3-98CC-C8325152D590}.102, callId = {E39F976C-A3B8-4B6B-BA8D-23F440D9FBEE}
2008-08-06 11:33:05:567 1408 c98 DnldMgr *********** DnldMgr: New download job [UpdateId = {84314424-B757-4791-87E1-C0C17D896366}.106] ***********
2008-08-06 11:33:05:574 1408 c98 DnldMgr * Queueing update for download handler request generation.
2008-08-06 11:33:05:574 1408 c98 DnldMgr Generating download request for update {84314424-B757-4791-87E1-C0C17D896366}.106
2008-08-06 11:33:11:330 1408 c98 Handler Generating request for CBS update 84314424-B757-4791-87E1-C0C17D896366 in sandbox C:\Windows\SoftwareDistribution\Download\cd0702b9daeed9000e217414ee19641a
2008-08-06 11:33:11:331 1408 c98 Handler Selected payload type is ptExpress
2008-08-06 11:33:11:371 1408 c84 AU # Pending download calls = 2
2008-08-06 11:33:11:371 1408 c84 AU <<## SUBMITTED ## AU: Download updates
2008-08-06 11:33:11:508 1408 c98 Handler UH: DpxRestoreJob returned 0x80070002
2008-08-06 11:33:11:509 1408 c98 Handler Detected download state is dsHavePackage
2008-08-06 11:33:14:033 1408 c98 Handler Request generation for CBS update complete with hr=0x0 and pfResetSandbox=0
2008-08-06 11:33:14:033 1408 c98 DnldMgr *********** DnldMgr: New download job [UpdateId = {84314424-B757-4791-87E1-C0C17D896366}.106] ***********
2008-08-06 11:33:14:083 1408 c98 DnldMgr * All files for update were already downloaded and are valid.
2008-08-06 11:33:14:097 1408 c98 Agent *********
2008-08-06 11:33:14:097 1408 1098 AU >>## RESUMED ## AU: Download update [UpdateId = {3FBFAF12-C278-4255-B122-CB1DF7F84B3A}, succeeded]
2008-08-06 11:33:14:097 1408 c98 Agent ** END ** Agent: Downloading updates [CallerId = AutomaticUpdates]
2008-08-06 11:33:14:097 1408 c98 Agent *************
2008-08-06 11:33:14:098 1408 c98 DnldMgr *************
2008-08-06 11:33:14:098 1408 c98 DnldMgr ** START ** DnldMgr: Downloading updates [CallerId = AutomaticUpdates]
2008-08-06 11:33:14:098 1408 c98 DnldMgr *********
2008-08-06 11:33:14:098 1408 c98 DnldMgr * Call ID = {E39F976C-A3B8-4B6B-BA8D-23F440D9FBEE}
2008-08-06 11:33:14:098 1408 c98 DnldMgr * Priority = 3, Interactive = 1, Owner is system = 0, Explicit proxy = 0, Proxy session id = 1, ServiceId = {9482F4B4-E343-43B6-B170-9A65BC822C77}
2008-08-06 11:33:14:098 1408 c98 DnldMgr * Updates to download = 1
2008-08-06 11:33:14:098 1408 c98 Agent * Title = Security Update for Windows Vista (KB950582)
2008-08-06 11:33:14:099 1408 c98 Agent * UpdateId = {51BDD3D2-C81B-41D3-98CC-C8325152D590}.102
2008-08-06 11:33:14:099 1408 c98 Agent * Bundles 1 updates:
2008-08-06 11:33:14:099 1408 c98 Agent * {7B09DEC4-4EEB-4778-A9B8-695B1FDD8D5B}.102
2008-08-06 11:33:14:100 1408 c98 DnldMgr *********** DnldMgr: New download job [UpdateId = {7B09DEC4-4EEB-4778-A9B8-695B1FDD8D5B}.102] ***********
2008-08-06 11:33:14:101 1408 c98 DnldMgr * Queueing update for download handler request generation.
2008-08-06 11:33:14:101 1408 c98 DnldMgr Generating download request for update {7B09DEC4-4EEB-4778-A9B8-695B1FDD8D5B}.102
2008-08-06 11:33:19:489 1408 c98 Handler Generating request for CBS update 7B09DEC4-4EEB-4778-A9B8-695B1FDD8D5B in sandbox C:\Windows\SoftwareDistribution\Download\24bb1bb4b381166d757197c114f8148c
2008-08-06 11:33:19:489 1408 c98 Handler Selected payload type is ptExpress
2008-08-06 11:33:19:511 1408 c98 Handler UH: DpxRestoreJob returned 0x80070002
2008-08-06 11:33:19:511 1408 c98 Handler Detected download state is dsHavePackage
2008-08-06 11:33:23:268 1408 c98 Handler Request generation for CBS update complete with hr=0x0 and pfResetSandbox=0
2008-08-06 11:33:23:269 1408 c98 DnldMgr *********** DnldMgr: New download job [UpdateId = {7B09DEC4-4EEB-4778-A9B8-695B1FDD8D5B}.102] ***********
2008-08-06 11:33:23:514 1408 c98 DnldMgr * All files for update were already downloaded and are valid.
2008-08-06 11:33:23:535 1408 c98 Agent *********
2008-08-06 11:33:23:535 1408 c98 Agent ** END ** Agent: Downloading updates [CallerId = AutomaticUpdates]
2008-08-06 11:33:23:535 1408 c98 Agent *************
2008-08-06 11:33:23:535 1408 1098 AU >>## RESUMED ## AU: Download update [UpdateId = {51BDD3D2-C81B-41D3-98CC-C8325152D590}, succeeded]
2008-08-06 11:33:23:535 1408 1098 AU #########
2008-08-06 11:33:23:535 1408 c98 Report REPORT EVENT: {75D4C069-1989-4D88-A077-A1BBA4E52AC4} 2008-08-06 11:33:14:098-0500 1 189 102 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Content Install Installation Ready: The following updates are downloaded and ready for installation. To install the updates, an administrator should log on to this computer and Windows will prompt with further instructions: - Cumulative Security Update for Internet Explorer 7 in Windows Vista (KB950759)
2008-08-06 11:33:23:535 1408 1098 AU ## END ## AU: Download updates
2008-08-06 11:33:23:535 1408 1098 AU #############
2008-08-06 11:33:23:656 1408 6c0 AU BeginInteractiveInstall invoked for Install
2008-08-06 11:33:23:656 1408 6c0 AU Auto-approving update for install, updateId = {3FBFAF12-C278-4255-B122-CB1DF7F84B3A}.106, ForUx=1, IsOwnerUx=1, HasDeadline=0, IsMinor=0
2008-08-06 11:33:23:656 1408 6c0 AU Auto-approving update for install, updateId = {51BDD3D2-C81B-41D3-98CC-C8325152D590}.102, ForUx=1, IsOwnerUx=1, HasDeadline=0, IsMinor=0
2008-08-06 11:33:23:656 1408 6c0 AU Auto-approved 2 update(s) for install (for Ux), installType=1
2008-08-06 11:33:23:656 1408 6c0 AU #############
2008-08-06 11:33:23:656 1408 6c0 AU ## START ## AU: Install updates
2008-08-06 11:33:23:656 1408 6c0 AU #########
2008-08-06 11:33:23:657 1408 6c0 AU # Initiating manual install
2008-08-06 11:33:23:657 1408 6c0 AU # Approved updates = 2
2008-08-06 11:33:23:657 1408 6c0 AU <<## SUBMITTED ## AU: Install updates / installing updates [CallId = {6345A058-51FD-4841-B7A7-31BF03BAF2AA}]
2008-08-06 11:33:23:658 1408 13a4 Agent *************
2008-08-06 11:33:23:658 1408 13a4 Agent ** START ** Agent: Installing updates [CallerId = AutomaticUpdates]
2008-08-06 11:33:23:658 1408 13a4 Agent *********
2008-08-06 11:33:23:658 1408 13a4 Agent * Updates to install = 2
2008-08-06 11:33:23:658 1408 13a4 Agent * Title = Cumulative Security Update for Internet Explorer 7 in Windows Vista (KB950759)
2008-08-06 11:33:23:658 1408 13a4 Agent * UpdateId = {3FBFAF12-C278-4255-B122-CB1DF7F84B3A}.106
2008-08-06 11:33:23:658 1408 13a4 Agent * Bundles 1 updates:
2008-08-06 11:33:23:658 1408 13a4 Agent * {84314424-B757-4791-87E1-C0C17D896366}.106
2008-08-06 11:33:23:658 1408 13a4 Agent * Title = Security Update for Windows Vista (KB950582)
2008-08-06 11:33:23:659 1408 13a4 Agent * UpdateId = {51BDD3D2-C81B-41D3-98CC-C8325152D590}.102
2008-08-06 11:33:23:659 1408 13a4 Agent * Bundles 1 updates:
2008-08-06 11:33:23:659 1408 13a4 Agent * {7B09DEC4-4EEB-4778-A9B8-695B1FDD8D5B}.102
2008-08-06 11:33:28:536 1408 c98 Report REPORT EVENT: {C77F1D47-1FE1-4E7A-869C-57659099E912} 2008-08-06 11:33:23:536-0500 1 189 102 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Content Install Installation Ready: The following updates are downloaded and ready for installation. To install the updates, an administrator should log on to this computer and Windows will prompt with further instructions: - Cumulative Security Update for Internet Explorer 7 in Windows Vista (KB950759) - Security Update for Windows Vista (KB950582)
2008-08-06 11:33:50:350 1408 13a4 Handler Attempting to create remote handler process as CHIANA\Brandon Staggs in session 1
2008-08-06 11:33:50:434 1408 13a4 DnldMgr Preparing update for install, updateId = {84314424-B757-4791-87E1-C0C17D896366}.106.
2008-08-06 11:33:50:436 5344 14f0 Misc =========== Logging initialized (build: 7.1.6001.65, tz: -0500) ===========
2008-08-06 11:33:50:436 5344 14f0 Misc = Process: C:\Windows\system32\wuauclt.exe
2008-08-06 11:33:50:436 5344 14f0 Misc = Module: C:\Windows\system32\wuaueng.dll
2008-08-06 11:33:50:435 5344 14f0 Handler :::::::::::::
2008-08-06 11:33:50:436 5344 14f0 Handler :: START :: Handler: CBS Install
2008-08-06 11:33:50:436 5344 14f0 Handler :::::::::
2008-08-06 11:33:50:438 5344 14f0 Handler Starting install of CBS update 84314424-B757-4791-87E1-C0C17D896366
2008-08-06 11:33:50:448 5344 14f0 Handler CBS package identity: Package_for_KB950759~31bf3856ad364e35~x86~~6.0.1.1
2008-08-06 11:33:50:449 5344 14f0 Handler Installing express with source=C:\Windows\SoftwareDistribution\Download\aa581c690c979b4c8a2fbe6ec7f5fb83, workingdir=C:\Windows\SoftwareDistribution\Download\aa581c690c979b4c8a2fbe6ec7f5fb83
2008-08-06 11:34:01:609 5344 14f0 Handler Requesting post-reboot reporting for package Package_for_KB950759~31bf3856ad364e35~x86~~6.0.1.1.
2008-08-06 11:34:01:609 5344 14f0 Handler Completed install of CBS update with type=1, requiresReboot=1, installerError=0, hr=0x0
2008-08-06 11:34:01:611 5344 14f0 Handler :::::::::
2008-08-06 11:34:01:611 5344 14f0 Handler :: END :: Handler: CBS Install
2008-08-06 11:34:01:611 5344 14f0 Handler :::::::::::::
2008-08-06 11:34:01:992 1408 1098 AU >>## RESUMED ## AU: Installing update [UpdateId = {3FBFAF12-C278-4255-B122-CB1DF7F84B3A}, succeeded]
2008-08-06 11:34:02:123 1408 13a4 DnldMgr Preparing update for install, updateId = {7B09DEC4-4EEB-4778-A9B8-695B1FDD8D5B}.102.
2008-08-06 11:34:02:124 5344 14f0 Handler :::::::::::::
2008-08-06 11:34:02:124 5344 14f0 Handler :: START :: Handler: CBS Install
2008-08-06 11:34:02:124 5344 14f0 Handler :::::::::
2008-08-06 11:34:02:126 5344 14f0 Handler Starting install of CBS update 7B09DEC4-4EEB-4778-A9B8-695B1FDD8D5B
2008-08-06 11:34:02:142 5344 14f0 Handler CBS package identity: Package_for_KB950582~31bf3856ad364e35~x86~~6.0.1.1
2008-08-06 11:34:02:142 5344 14f0 Handler Installing express with source=C:\Windows\SoftwareDistribution\Download\5e8afc6cdd7d86bccbeda75ec36037ee, workingdir=C:\Windows\SoftwareDistribution\Download\5e8afc6cdd7d86bccbeda75ec36037ee
2008-08-06 11:34:15:463 5344 14f0 Handler Requesting post-reboot reporting for package Package_for_KB950582~31bf3856ad364e35~x86~~6.0.1.1.
2008-08-06 11:34:15:464 5344 14f0 Handler Completed install of CBS update with type=1, requiresReboot=1, installerError=0, hr=0x0
2008-08-06 11:34:15:468 5344 14f0 Handler :::::::::
2008-08-06 11:34:15:468 5344 14f0 Handler :: END :: Handler: CBS Install
2008-08-06 11:34:15:468 5344 14f0 Handler :::::::::::::
2008-08-06 11:34:15:502 1408 1098 AU >>## RESUMED ## AU: Installing update [UpdateId = {51BDD3D2-C81B-41D3-98CC-C8325152D590}, succeeded]
2008-08-06 11:34:15:507 1408 13a4 Agent *********
2008-08-06 11:34:15:507 1408 1098 AU Install call completed.
2008-08-06 11:34:15:507 1408 13a4 Agent ** END ** Agent: Installing updates [CallerId = AutomaticUpdates]
2008-08-06 11:34:15:507 1408 1098 AU # WARNING: Install call completed, reboot required = Yes, error = 0x00000000
2008-08-06 11:34:15:507 1408 13a4 Agent *************
2008-08-06 11:34:15:507 1408 1098 AU #########
2008-08-06 11:34:15:507 1408 1098 AU ## END ## AU: Installing updates [CallId = {6345A058-51FD-4841-B7A7-31BF03BAF2AA}]
2008-08-06 11:34:15:507 1408 1098 AU #############
2008-08-06 11:34:15:507 1408 1098 AU Install complete for all calls, reboot needed
2008-08-06 11:34:16:012 1408 11d0 AU UpdateDownloadProperties: 0 download(s) are still in progress.
2008-08-06 11:34:16:014 1408 11d0 AU Triggering Offline detection (non-interactive)
2008-08-06 11:34:16:014 1408 11d0 AU AU setting pending client directive to 'Reboot Pending'
2008-08-06 11:34:16:015 1408 11d0 AU Changing existing AU client directive from 'Progress Ux' to 'Reboot Pending', session id = 0x1
2008-08-06 11:34:16:049 1408 1d0 AU #############
2008-08-06 11:34:16:049 1408 1d0 AU ## START ## AU: Search for updates
2008-08-06 11:34:16:049 1408 1d0 AU #########
2008-08-06 11:34:16:051 1408 1d0 AU <<## SUBMITTED ## AU: Search for updates [CallId = {B30C8F5A-DD99-4520-812E-E627545D2E0D}]
2008-08-06 11:34:16:051 1408 c98 Agent *************
2008-08-06 11:34:16:051 1408 c98 Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdates]
2008-08-06 11:34:16:051 1408 c98 Agent *********
2008-08-06 11:34:16:051 1408 c98 Agent * Online = No; Ignore download priority = No
2008-08-06 11:34:16:052 1408 c98 Agent * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
2008-08-06 11:34:16:052 1408 c98 Agent * ServiceID = {9482F4B4-E343-43B6-B170-9A65BC822C77}
2008-08-06 11:34:23:094 1408 1d0 AU AU received handle event
2008-08-06 11:34:27:488 1408 1d0 Shutdwn user declined update at shutdown
2008-08-06 11:34:27:488 1408 1d0 AU AU initiates service shutdown
2008-08-06 11:34:27:488 1408 1d0 AU ########### AU: Uninitializing Automatic Updates ###########
2008-08-06 11:34:27:893 1408 c98 Agent * WARNING: Exit code = 0x8024000B
2008-08-06 11:34:27:893 1408 c98 Agent *********
2008-08-06 11:34:27:893 1408 c98 Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdates]
2008-08-06 11:34:27:893 1408 c98 Agent *************
2008-08-06 11:34:27:893 1408 c98 Agent WARNING: WU client failed Searching for update with error 0x8024000b
2008-08-06 11:34:27:909 1408 1d0 Report REPORT EVENT: {694C80EF-7A41-4BF7-A45E-6334E34D3D0F} 2008-08-06 11:34:15:521-0500 1 193 102 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Content Install Restart Required: To complete the installation of the following updates, the computer must be restarted. Until this computer has been restarted, Windows cannot search for or download new updates: - Cumulative Security Update for Internet Explorer 7 in Windows Vista (KB950759) - Security Update for Windows Vista (KB950582)
2008-08-06 11:34:27:987 1408 1d0 Service *********
2008-08-06 11:34:27:987 1408 1d0 Service ** END ** Service: Service exit [Exit code = 0x240001]
2008-08-06 11:34:27:987 1408 1d0 Service *************
2008-08-06 11:38:34:764 1320 dd8 Misc =========== Logging initialized (build: 7.1.6001.65, tz: -0500) ===========
2008-08-06 11:38:34:769 1320 dd8 Misc = Process: C:\Windows\system32\svchost.exe
2008-08-06 11:38:34:819 1320 dd8 Misc = Module: c:\windows\system32\wuaueng.dll
2008-08-06 11:38:34:764 1320 dd8 Service *************
2008-08-06 11:38:34:878 1320 dd8 Service ** START ** Service: Service startup
2008-08-06 11:38:34:956 1320 dd8 Service *********
2008-08-06 11:38:35:360 1320 dd8 Agent * WU client version 7.1.6001.65
2008-08-06 11:38:35:362 1320 dd8 Agent * Base directory: C:\Windows\SoftwareDistribution
2008-08-06 11:38:35:420 1320 dd8 Agent * Access type: No proxy
2008-08-06 11:38:35:472 1320 dd8 Agent * Network state: Connected
2008-08-06 11:39:20:815 1320 dd8 Report WARNING: Failed to query for service properties: 80248014
2008-08-06 11:39:20:815 1320 dd8 Report WARNING: Failed to query for service properties: 80248014
2008-08-06 11:39:20:815 1320 dd8 Agent *********** Agent: Initializing Windows Update Agent ***********
2008-08-06 11:39:20:815 1320 dd8 Agent *********** Agent: Initializing global settings cache ***********
2008-08-06 11:39:20:815 1320 dd8 Agent * WSUS server: <NULL>
2008-08-06 11:39:20:815 1320 dd8 Agent * WSUS status server: <NULL>
2008-08-06 11:39:20:815 1320 dd8 Agent * Target group: (Unassigned Computers)
2008-08-06 11:39:20:815 1320 dd8 Agent * Windows Update access disabled: No
2008-08-06 11:39:20:816 1320 dd8 DnldMgr Download manager restoring 0 downloads
2008-08-06 11:39:20:851 1320 dd8 Agent Attempt 0 to obtain post-reboot results.
2008-08-06 11:39:20:864 1320 dd8 Handler Post-reboot status for package Package_for_KB950582~31bf3856ad364e35~x86~~6.0.1.1: 0x800719e4.
2008-08-06 11:39:20:864 1320 dd8 Handler WARNING: Got extended error: "POQ Operation SetKeyValue OperationData \Registry\machine\Schema\wcm://Microsoft-Windows-IE-PluggableHandlersAndSecurityZones?version=6.0.6001.18063&language=neutral&processorArchitecture=x86&publicKeyToken=31bf3856ad364e35&versionScope=nonSxS&scope=allUsers\metadata\elements\HKLM_SMW_CV_IS_zones_0_1208, @_type, , BgAAAA=="
2008-08-06 11:39:20:927 1320 dd8 Handler Post-reboot status for package Package_for_KB950759~31bf3856ad364e35~x86~~6.0.1.1: 0x800719e4.
2008-08-06 11:39:20:927 1320 dd8 Handler WARNING: Got extended error: "POQ Operation SetKeyValue OperationData \Registry\machine\Schema\wcm://Microsoft-Windows-IE-PluggableHandlersAndSecurityZones?version=6.0.6001.18063&language=neutral&processorArchitecture=x86&publicKeyToken=31bf3856ad364e35&versionScope=nonSxS&scope=allUsers\metadata\elements\HKLM_SMW_CV_IS_zones_0_1208, @_type, , BgAAAA=="
2008-08-06 11:39:21:073 1320 dd8 Report *********** Report: Initializing static reporting data ***********
2008-08-06 11:39:21:073 1320 dd8 Report * OS Version = 6.0.6001.1.0.65792
2008-08-06 11:39:21:074 1320 dd8 Report * OS Product Type = 0x00000006
2008-08-06 11:39:21:104 1320 dd8 Report * Computer Brand = System manufacturer
2008-08-06 11:39:21:104 1320 dd8 Report * Computer Model = System Product Name
2008-08-06 11:39:21:106 1320 dd8 Report * Bios Revision = ASUS P5N-E SLI ACPI BIOS Revision 0803
2008-08-06 11:39:21:106 1320 dd8 Report * Bios Name = Phoenix - AwardBIOS v6.00PG
2008-08-06 11:39:21:106 1320 dd8 Report * Bios Release Date = 2007-12-26T00:00:00
2008-08-06 11:39:21:106 1320 dd8 Report * Locale ID = 1033
2008-08-06 11:39:21:170 1320 dd8 AU ########### AU: Initializing Automatic Updates ###########
2008-08-06 11:39:21:171 1320 dd8 AU # Approval type: Pre-download notify (User preference)
2008-08-06 11:39:21:177 1320 dd8 AU Obtained Post reboot hr from Agent:800719e4
2008-08-06 11:39:21:177 1320 dd8 AU WARNING: Post-reboot install failure, error = 0x800719E4
2008-08-06 11:39:21:177 1320 dd8 AU AU setting pending client directive to 'Forced Reboot'
2008-08-06 11:39:21:177 1320 dd8 AU Triggering Offline detection (non-interactive)
2008-08-06 11:39:21:178 1320 dd8 AU AU finished delayed initialization
2008-08-06 11:39:21:178 1320 dd8 AU #############
2008-08-06 11:39:21:178 1320 dd8 AU ## START ## AU: Search for updates
2008-08-06 11:39:21:178 1320 dd8 AU #########
2008-08-06 11:39:21:179 1320 dd8 AU <<## SUBMITTED ## AU: Search for updates [CallId = {20398E8E-0B4B-4A39-AFE1-9AC73840B1F4}]
2008-08-06 11:39:21:549 1320 1430 PT WARNING: PTError: 0x80248014
2008-08-06 11:39:21:549 1320 1430 PT WARNING: Initialization failed for Protocol Talker Context: 0x80248014
2008-08-06 11:39:21:549 1320 1430 PT WARNING: PTError: 0x80248014
2008-08-06 11:39:21:549 1320 1430 PT WARNING: Initialization failed for Protocol Talker Context: 0x80248014
2008-08-06 11:39:21:549 1320 1430 PT WARNING: PTError: 0x80248014
2008-08-06 11:39:21:549 1320 1430 Report WARNING: Reporter failed to upload events with hr = 80248014.
2008-08-06 11:39:21:590 1320 1430 PT WARNING: PTError: 0x80248014
2008-08-06 11:39:21:590 1320 1430 PT WARNING: Initialization failed for Protocol Talker Context: 0x80248014
2008-08-06 11:39:21:590 1320 1430 PT WARNING: PTError: 0x80248014
2008-08-06 11:39:21:591 1320 1430 PT WARNING: Initialization failed for Protocol Talker Context: 0x80248014
2008-08-06 11:39:21:591 1320 1430 PT WARNING: PTError: 0x80248014
2008-08-06 11:39:21:591 1320 1430 Report WARNING: Reporter failed to upload events with hr = 80248014.
2008-08-06 11:39:21:591 1320 1430 PT WARNING: PTError: 0x80248014
2008-08-06 11:39:21:591 1320 1430 PT WARNING: Initialization failed for Protocol Talker Context: 0x80248014
2008-08-06 11:39:21:591 1320 1430 PT WARNING: PTError: 0x80248014
2008-08-06 11:39:21:591 1320 1430 PT WARNING: Initialization failed for Protocol Talker Context: 0x80248014
2008-08-06 11:39:21:591 1320 1430 PT WARNING: PTError: 0x80248014
2008-08-06 11:39:21:591 1320 1430 Report WARNING: Reporter failed to upload events with hr = 80248014.
2008-08-06 11:39:21:591 1320 1430 PT WARNING: PTError: 0x80248014
2008-08-06 11:39:21:591 1320 1430 PT WARNING: Initialization failed for Protocol Talker Context: 0x80248014
2008-08-06 11:39:21:592 1320 1430 PT WARNING: PTError: 0x80248014
2008-08-06 11:39:21:592 1320 1430 PT WARNING: Initialization failed for Protocol Talker Context: 0x80248014
2008-08-06 11:39:21:592 1320 1430 PT WARNING: PTError: 0x80248014
2008-08-06 11:39:21:592 1320 1430 Report WARNING: Reporter failed to upload events with hr = 80248014.
2008-08-06 11:39:21:592 1320 1430 Agent *************
2008-08-06 11:39:21:592 1320 1430 Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdates]
2008-08-06 11:39:21:592 1320 1430 Agent *********
2008-08-06 11:39:21:592 1320 1430 Agent * Online = No; Ignore download priority = No
2008-08-06 11:39:21:592 1320 1430 Agent * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
2008-08-06 11:39:21:592 1320 1430 Agent * ServiceID = {9482F4B4-E343-43B6-B170-9A65BC822C77}
2008-08-06 11:39:28:927 1320 1430 Agent * Added update {3FBFAF12-C278-4255-B122-CB1DF7F84B3A}.106 to search result
2008-08-06 11:39:28:928 1320 1430 Agent * Added update {51BDD3D2-C81B-41D3-98CC-C8325152D590}.102 to search result
2008-08-06 11:39:28:928 1320 1430 Agent * Found 2 updates and 16 categories in search; evaluated appl. rules of 303 out of 417 deployed entities
2008-08-06 11:39:28:937 1320 1430 Agent *********
2008-08-06 11:39:28:937 1320 1430 Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdates]
2008-08-06 11:39:28:938 1320 1430 Agent *************
2008-08-06 11:39:28:938 1320 1430 Report REPORT EVENT: {FDF6E3B7-8AEC-4CB8-9D96-E956B04CED7F} 2008-08-06 11:39:21:107-0500 1 182 101 {3FBFAF12-C278-4255-B122-CB1DF7F84B3A} 106 800719e4 AutomaticUpdates Failure Content Install Installation Failure: Windows failed to install the following update with error 0x800719e4: Cumulative Security Update for Internet Explorer 7 in Windows Vista (KB950759).
2008-08-06 11:39:28:939 1320 1478 AU >>## RESUMED ## AU: Search for updates [CallId = {20398E8E-0B4B-4A39-AFE1-9AC73840B1F4}]
2008-08-06 11:39:28:939 1320 1430 Report REPORT EVENT: {C68EA947-DE3B-4BA5-B6CE-2F12CD5D9CF0} 2008-08-06 11:39:21:170-0500 1 182 101 {51BDD3D2-C81B-41D3-98CC-C8325152D590} 102 800719e4 AutomaticUpdates Failure Content Install Installation Failure: Windows failed to install the following update with error 0x800719e4: Security Update for Windows Vista (KB950582).
2008-08-06 11:39:28:939 1320 1478 AU # 2 updates detected
2008-08-06 11:39:28:939 1320 1430 Report REPORT EVENT: {B9806CF5-6D0D-4CF0-A000-0B3A30425247} 2008-08-06 11:39:21:177-0500 1 202 102 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Content Install Reboot completed.
2008-08-06 11:39:28:951 1320 1478 AU #########
2008-08-06 11:39:28:951 1320 1478 AU ## END ## AU: Search for updates [CallId = {20398E8E-0B4B-4A39-AFE1-9AC73840B1F4}]
2008-08-06 11:39:28:951 1320 1478 AU #############
2008-08-06 11:39:36:194 1320 dd8 AU Launched new AU client for directive 'Forced Reboot', session id = 0x1
2008-08-06 11:39:43:792 1320 740 AU AU setting pending client directive to 'Download Approval'
2008-08-06 11:39:43:793 1320 740 AU Changing existing AU client directive from 'Forced Reboot' to 'Download Approval', session id = 0x1

 

[MowGreen [MVP]]

Re: Windows Update fails on multiple items with Code 800719E4

0x800719E4 ERROR_LOG_FULL Log space is exhausted.

OK, which log is full ?

Check the cbs.log located in WINDOWS\logs\CBS\cbs.log
Please post back with the size of the WindowsUpdate and cbs.logs.

BTW, you can get free support for the installation issue with both
updates since they're security updates:

http://support.microsoft.com/kb/950759

> How to obtain help and support for this security update
> For home users, no-charge support is available by calling 1-866-PCSAFETY in the United States and
> Canada or by contacting your local Microsoft subsidiary. For more information about how to contact your
> local Microsoft subsidiary for support issues with security updates, visit the Microsoft International
> Support Web site:
> http://support.microsoft.com/common/international.aspx?rdpath=4
> North American customers can also obtain instant access to unlimited no-charge e-mail support or to
> unlimited individual chat support by visiting the following Microsoft Web site:
> http://support.microsoft.com/oas/default.aspx?&prid=7552


MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============


Brandon Staggs wrote:

> Windows Vista SP1.
>
> Windows Update is able to install most updates fine, but there are two
> items that will not install properly. At first (couple of months ago)
> there was just one, now there is another. These are:
>
> Security Update for Windows Vista (KB950582)
> Installation status: Failed
> Error details: Code 800719E4
>
> Cumulative Security Update for Internet Explorer 7 in Windows Vista (KB950759)
> Installation status: Failed
> Error details: Code 800719E4
>
> Both report "success" then require a reboot. After reboot, WU reports
> that the important updates failed.
>
> I have tried downloading the .msu files for the specific updates. Both
> do the same thing -- they install, require a reboot, and then WU
> reports that the updates are still required.
>
> I was going to just bite the bullet and do a repair upgrade install
> from my DVD, but I found that since I have SP1 I can not do this
> (Vista setup says I need to upgrade from an older version) -- even
> from a slipstreamed DVD. A fresh install is not something I can do
> right now -- just way too much to reconfigure in that case. So I need
> to solve this update issue.
>
> Below is the windowsupdate.log from the most recent WU attempt at
> installing these updates. Any ideas? Googling the error code
> 800719E4 seems to turn up nothing but people begging for help with the
> same problem!
>
> TIA,
>
> -Brandon
>
> ====
> 2008-08-06 11:32:41:933 1408 1d0 Misc =========== Logging initialized (build: 7.1.6001.65, tz: -0500) ===========
> 2008-08-06 11:32:41:933 1408 1d0 Misc = Process: C:\Windows\system32\svchost.exe
> 2008-08-06 11:32:41:933 1408 1d0 Misc = Module: c:\windows\system32\wuaueng.dll
> 2008-08-06 11:32:41:933 1408 1d0 Service *************
> 2008-08-06 11:32:41:933 1408 1d0 Service ** START ** Service: Service startup
> 2008-08-06 11:32:41:933 1408 1d0 Service *********
> 2008-08-06 11:32:41:989 1408 1d0 Agent * WU client version 7.1.6001.65
> 2008-08-06 11:32:41:989 1408 1d0 Agent * Base directory: C:\Windows\SoftwareDistribution
> 2008-08-06 11:32:41:989 1408 1d0 Agent * Access type: No proxy
> 2008-08-06 11:32:41:991 1408 1d0 Agent * Network state: Connected
> 2008-08-06 11:32:42:222 1408 870 Report WARNING: Failed to query for service properties: 80248014
> 2008-08-06 11:32:42:225 1408 870 Report WARNING: Failed to query for service properties: 80248014
> 2008-08-06 11:32:42:257 1408 870 Agent *********** Agent: Initializing Windows Update Agent ***********
> 2008-08-06 11:32:42:257 1408 870 Agent *********** Agent: Initializing global settings cache ***********
> 2008-08-06 11:32:42:257 1408 870 Agent * WSUS server: <NULL>
> 2008-08-06 11:32:42:257 1408 870 Agent * WSUS status server: <NULL>
> 2008-08-06 11:32:42:257 1408 870 Agent * Target group: (Unassigned Computers)
> 2008-08-06 11:32:42:257 1408 870 Agent * Windows Update access disabled: No
> 2008-08-06 11:32:42:258 1408 870 DnldMgr Download manager restoring 0 downloads
> 2008-08-06 11:32:42:259 1408 870 AU ########### AU: Initializing Automatic Updates ###########
> 2008-08-06 11:32:42:259 1408 870 AU # Approval type: Pre-download notify (User preference)
> 2008-08-06 11:32:42:542 1408 870 AU AU setting pending client directive to 'Download Approval'
> 2008-08-06 11:32:42:562 1408 870 AU AU finished delayed initialization
> 2008-08-06 11:32:42:587 1408 1d0 Report *********** Report: Initializing static reporting data ***********
> 2008-08-06 11:32:42:587 1408 1d0 Report * OS Version = 6.0.6001.1.0.65792
> 2008-08-06 11:32:42:587 1408 1d0 Report * OS Product Type = 0x00000006
> 2008-08-06 11:32:42:625 1408 1d0 Report * Computer Brand = System manufacturer
> 2008-08-06 11:32:42:625 1408 1d0 Report * Computer Model = System Product Name
> 2008-08-06 11:32:42:925 1408 1d0 Report * Bios Revision = ASUS P5N-E SLI ACPI BIOS Revision 0803
> 2008-08-06 11:32:42:925 1408 1d0 Report * Bios Name = Phoenix - AwardBIOS v6.00PG
> 2008-08-06 11:32:42:925 1408 1d0 Report * Bios Release Date = 2007-12-26T00:00:00
> 2008-08-06 11:32:42:925 1408 1d0 Report * Locale ID = 1033
> 2008-08-06 11:32:43:336 1408 c98 PT WARNING: PTError: 0x80248014
> 2008-08-06 11:32:43:336 1408 c98 PT WARNING: Initialization failed for Protocol Talker Context: 0x80248014
> 2008-08-06 11:32:43:337 1408 c98 PT WARNING: PTError: 0x80248014
> 2008-08-06 11:32:43:337 1408 c98 PT WARNING: Initialization failed for Protocol Talker Context: 0x80248014
> 2008-08-06 11:32:43:337 1408 c98 PT WARNING: PTError: 0x80248014
> 2008-08-06 11:32:43:337 1408 c98 Report WARNING: Reporter failed to upload events with hr = 80248014.
> 2008-08-06 11:32:43:359 1408 c98 PT WARNING: PTError: 0x80248014
> 2008-08-06 11:32:43:359 1408 c98 PT WARNING: Initialization failed for Protocol Talker Context: 0x80248014
> 2008-08-06 11:32:43:359 1408 c98 PT WARNING: PTError: 0x80248014
> 2008-08-06 11:32:43:359 1408 c98 PT WARNING: Initialization failed for Protocol Talker Context: 0x80248014
> 2008-08-06 11:32:43:359 1408 c98 PT WARNING: PTError: 0x80248014
> 2008-08-06 11:32:43:359 1408 c98 Report WARNING: Reporter failed to upload events with hr = 80248014.
> 2008-08-06 11:32:43:359 1408 c98 PT WARNING: PTError: 0x80248014
> 2008-08-06 11:32:43:359 1408 c98 PT WARNING: Initialization failed for Protocol Talker Context: 0x80248014
> 2008-08-06 11:32:43:359 1408 c98 PT WARNING: PTError: 0x80248014
> 2008-08-06 11:32:43:359 1408 c98 PT WARNING: Initialization failed for Protocol Talker Context: 0x80248014
> 2008-08-06 11:32:43:359 1408 c98 PT WARNING: PTError: 0x80248014
> 2008-08-06 11:32:43:359 1408 c98 Report WARNING: Reporter failed to upload events with hr = 80248014.
> 2008-08-06 11:32:43:360 1408 c98 PT WARNING: PTError: 0x80248014
> 2008-08-06 11:32:43:360 1408 c98 PT WARNING: Initialization failed for Protocol Talker Context: 0x80248014
> 2008-08-06 11:32:43:360 1408 c98 PT WARNING: PTError: 0x80248014
> 2008-08-06 11:32:43:360 1408 c98 PT WARNING: Initialization failed for Protocol Talker Context: 0x80248014
> 2008-08-06 11:32:43:360 1408 c98 PT WARNING: PTError: 0x80248014
> 2008-08-06 11:32:43:360 1408 c98 Report WARNING: Reporter failed to upload events with hr = 80248014.
> 2008-08-06 11:32:46:044 1408 c84 AU Triggering AU detection through DetectNow API
> 2008-08-06 11:32:46:044 1408 c84 AU Triggering Online detection (interactive)
> 2008-08-06 11:32:46:045 1408 1d0 AU #############
> 2008-08-06 11:32:46:045 1408 1d0 AU ## START ## AU: Search for updates
> 2008-08-06 11:32:46:045 1408 1d0 AU #########
> 2008-08-06 11:32:46:048 1408 1d0 AU <<## SUBMITTED ## AU: Search for updates [CallId = {C822ABFC-413E-44AD-B8AB-1F260FBFCEBD}]
> 2008-08-06 11:32:46:048 1408 c98 Agent *************
> 2008-08-06 11:32:46:048 1408 c98 Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdates]
> 2008-08-06 11:32:46:048 1408 c98 Agent *********
> 2008-08-06 11:32:46:048 1408 c98 Agent * Online = Yes; Ignore download priority = No
> 2008-08-06 11:32:46:048 1408 c98 Agent * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
> 2008-08-06 11:32:46:048 1408 c98 Agent * ServiceID = {9482F4B4-E343-43B6-B170-9A65BC822C77}
> 2008-08-06 11:32:46:048 1408 c98 Setup Checking for agent SelfUpdate
> 2008-08-06 11:32:46:048 1408 c98 Setup Client version: Core: 7.1.6001.65 Aux: 7.1.6001.65
> 2008-08-06 11:32:46:113 1408 c98 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
> 2008-08-06 11:32:46:135 1408 c98 Misc Microsoft signed: Yes
> 2008-08-06 11:32:46:329 1408 c98 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
> 2008-08-06 11:32:46:332 1408 c98 Misc Microsoft signed: Yes
> 2008-08-06 11:32:46:359 1408 c98 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
> 2008-08-06 11:32:46:374 1408 c98 Misc Microsoft signed: Yes
> 2008-08-06 11:32:46:634 1408 c98 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
> 2008-08-06 11:32:46:638 1408 c98 Misc Microsoft signed: Yes
> 2008-08-06 11:32:46:975 1408 c98 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab:
> 2008-08-06 11:32:46:996 1408 c98 Misc Microsoft signed: Yes
> 2008-08-06 11:32:47:068 1408 c98 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab:
> 2008-08-06 11:32:47:071 1408 c98 Misc Microsoft signed: Yes
> 2008-08-06 11:32:47:106 1408 c98 Setup Determining whether a new setup handler needs to be downloaded
> 2008-08-06 11:32:47:106 1408 c98 Setup SelfUpdate handler is not found. It will be downloaded
> 2008-08-06 11:32:47:107 1408 c98 Setup Evaluating applicability of setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.0.6000.381"
> 2008-08-06 11:32:47:469 1408 c98 Setup Setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.0.6000.381" is not applicable
> 2008-08-06 11:32:47:470 1408 c98 Setup Evaluating applicability of setup package "WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~x86~~7.0.6000.381"
> 2008-08-06 11:32:47:860 1408 c98 Setup Setup package "WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~x86~~7.0.6000.381" is not applicable
> 2008-08-06 11:32:47:860 1408 c98 Setup Evaluating applicability of setup package "WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~x86~~7.0.6000.381"
> 2008-08-06 11:32:48:319 1408 c98 Setup Setup package "WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~x86~~7.0.6000.381" is not applicable
> 2008-08-06 11:32:48:320 1408 c98 Setup SelfUpdate check completed. SelfUpdate is NOT required.
> 2008-08-06 11:32:50:518 1408 c98 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
> 2008-08-06 11:32:50:522 1408 c98 Misc Microsoft signed: Yes
> 2008-08-06 11:32:50:574 1408 c98 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
> 2008-08-06 11:32:50:579 1408 c98 Misc Microsoft signed: Yes
> 2008-08-06 11:32:50:582 1408 c98 PT +++++++++++ PT: Synchronizing server updates +++++++++++
> 2008-08-06 11:32:50:582 1408 c98 PT + ServiceId = {9482F4B4-E343-43B6-B170-9A65BC822C77}, Server URL = https://www.update.microsoft.com/v6/ClientWebService/client.asmx
> 2008-08-06 11:32:56:895 1408 c98 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
> 2008-08-06 11:32:56:898 1408 c98 Misc Microsoft signed: Yes
> 2008-08-06 11:32:56:951 1408 c98 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
> 2008-08-06 11:32:56:954 1408 c98 Misc Microsoft signed: Yes
> 2008-08-06 11:32:56:957 1408 c98 PT +++++++++++ PT: Synchronizing extended update info +++++++++++
> 2008-08-06 11:32:56:957 1408 c98 PT + ServiceId = {9482F4B4-E343-43B6-B170-9A65BC822C77}, Server URL = https://www.update.microsoft.com/v6/ClientWebService/client.asmx
> 2008-08-06 11:32:57:561 1408 1d0 AU Launched new AU client for directive 'Download Approval', session id = 0x1
> 2008-08-06 11:33:00:129 1408 c98 Agent * Added update {3FBFAF12-C278-4255-B122-CB1DF7F84B3A}.106 to search result
> 2008-08-06 11:33:00:129 1408 c98 Agent * Added update {51BDD3D2-C81B-41D3-98CC-C8325152D590}.102 to search result
> 2008-08-06 11:33:00:129 1408 c98 Agent * Found 2 updates and 16 categories in search; evaluated appl. rules of 303 out of 417 deployed entities
> 2008-08-06 11:33:00:137 1408 c98 Agent *********
> 2008-08-06 11:33:00:137 1408 c98 Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdates]
> 2008-08-06 11:33:00:137 1408 c98 Agent *************
> 2008-08-06 11:33:00:138 1408 1098 AU >>## RESUMED ## AU: Search for updates [CallId = {C822ABFC-413E-44AD-B8AB-1F260FBFCEBD}]
> 2008-08-06 11:33:00:138 1408 1098 AU # 2 updates detected
> 2008-08-06 11:33:00:147 1408 1098 AU #########
> 2008-08-06 11:33:00:147 1408 1098 AU ## END ## AU: Search for updates [CallId = {C822ABFC-413E-44AD-B8AB-1F260FBFCEBD}]
> 2008-08-06 11:33:00:147 1408 1098 AU #############
> 2008-08-06 11:33:00:147 1408 1098 AU AU setting next detection timeout to 2008-08-07 13:23:49
> 2008-08-06 11:33:05:136 1408 c98 Report REPORT EVENT: {5E86839A-330C-4C94-8FA4-3E31DADB3724} 2008-08-06 11:33:00:136-0500 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Software Synchronization Windows Update Client successfully detected 2 updates.
> 2008-08-06 11:33:05:536 1408 c84 AU AU received approval from Ux for 2 updates
> 2008-08-06 11:33:05:536 1408 c84 AU AU setting pending client directive to 'Progress Ux'
> 2008-08-06 11:33:05:549 1408 c84 AU BeginInteractiveInstall invoked for Download
> 2008-08-06 11:33:05:549 1408 c84 AU Auto-approving update for download, updateId = {3FBFAF12-C278-4255-B122-CB1DF7F84B3A}.106, ForUx=1, IsOwnerUx=1, HasDeadline=0, IsMinor=0
> 2008-08-06 11:33:05:549 1408 c84 AU Auto-approving update for download, updateId = {51BDD3D2-C81B-41D3-98CC-C8325152D590}.102, ForUx=1, IsOwnerUx=1, HasDeadline=0, IsMinor=0
> 2008-08-06 11:33:05:549 1408 c84 AU Auto-approved 2 update(s) for download (for Ux)
> 2008-08-06 11:33:05:550 1408 c84 AU UpdateDownloadProperties: 0 download(s) are still in progress.
> 2008-08-06 11:33:05:550 1408 c84 AU #############
> 2008-08-06 11:33:05:550 1408 c84 AU ## START ## AU: Download updates
> 2008-08-06 11:33:05:550 1408 c84 AU #########
> 2008-08-06 11:33:05:550 1408 c84 AU # Approved updates = 2
> 2008-08-06 11:33:05:564 1408 c84 AU AU initiated download, updateId = {3FBFAF12-C278-4255-B122-CB1DF7F84B3A}.106, callId = {4666BACA-B6C6-4D3D-A589-551D46AB525C}
> 2008-08-06 11:33:05:565 1408 c98 DnldMgr *************
> 2008-08-06 11:33:05:565 1408 c98 DnldMgr ** START ** DnldMgr: Downloading updates [CallerId = AutomaticUpdates]
> 2008-08-06 11:33:05:565 1408 c98 DnldMgr *********
> 2008-08-06 11:33:05:565 1408 c98 DnldMgr * Call ID = {4666BACA-B6C6-4D3D-A589-551D46AB525C}
> 2008-08-06 11:33:05:565 1408 c98 DnldMgr * Priority = 3, Interactive = 1, Owner is system = 0, Explicit proxy = 0, Proxy session id = 1, ServiceId = {9482F4B4-E343-43B6-B170-9A65BC822C77}
> 2008-08-06 11:33:05:565 1408 c98 DnldMgr * Updates to download = 1
> 2008-08-06 11:33:05:565 1408 c98 Agent * Title = Cumulative Security Update for Internet Explorer 7 in Windows Vista (KB950759)
> 2008-08-06 11:33:05:565 1408 c98 Agent * UpdateId = {3FBFAF12-C278-4255-B122-CB1DF7F84B3A}.106
> 2008-08-06 11:33:05:565 1408 c98 Agent * Bundles 1 updates:
> 2008-08-06 11:33:05:565 1408 c98 Agent * {84314424-B757-4791-87E1-C0C17D896366}.106
> 2008-08-06 11:33:05:566 1408 c84 AU AU initiated download, updateId = {51BDD3D2-C81B-41D3-98CC-C8325152D590}.102, callId = {E39F976C-A3B8-4B6B-BA8D-23F440D9FBEE}
> 2008-08-06 11:33:05:567 1408 c98 DnldMgr *********** DnldMgr: New download job [UpdateId = {84314424-B757-4791-87E1-C0C17D896366}.106] ***********
> 2008-08-06 11:33:05:574 1408 c98 DnldMgr * Queueing update for download handler request generation.
> 2008-08-06 11:33:05:574 1408 c98 DnldMgr Generating download request for update {84314424-B757-4791-87E1-C0C17D896366}.106
> 2008-08-06 11:33:11:330 1408 c98 Handler Generating request for CBS update 84314424-B757-4791-87E1-C0C17D896366 in sandbox C:\Windows\SoftwareDistribution\Download\cd0702b9daeed9000e217414ee19641a
> 2008-08-06 11:33:11:331 1408 c98 Handler Selected payload type is ptExpress
> 2008-08-06 11:33:11:371 1408 c84 AU # Pending download calls = 2
> 2008-08-06 11:33:11:371 1408 c84 AU <<## SUBMITTED ## AU: Download updates
> 2008-08-06 11:33:11:508 1408 c98 Handler UH: DpxRestoreJob returned 0x80070002
> 2008-08-06 11:33:11:509 1408 c98 Handler Detected download state is dsHavePackage
> 2008-08-06 11:33:14:033 1408 c98 Handler Request generation for CBS update complete with hr=0x0 and pfResetSandbox=0
> 2008-08-06 11:33:14:033 1408 c98 DnldMgr *********** DnldMgr: New download job [UpdateId = {84314424-B757-4791-87E1-C0C17D896366}.106] ***********
> 2008-08-06 11:33:14:083 1408 c98 DnldMgr * All files for update were already downloaded and are valid.
> 2008-08-06 11:33:14:097 1408 c98 Agent *********
> 2008-08-06 11:33:14:097 1408 1098 AU >>## RESUMED ## AU: Download update [UpdateId = {3FBFAF12-C278-4255-B122-CB1DF7F84B3A}, succeeded]
> 2008-08-06 11:33:14:097 1408 c98 Agent ** END ** Agent: Downloading updates [CallerId = AutomaticUpdates]
> 2008-08-06 11:33:14:097 1408 c98 Agent *************
> 2008-08-06 11:33:14:098 1408 c98 DnldMgr *************
> 2008-08-06 11:33:14:098 1408 c98 DnldMgr ** START ** DnldMgr: Downloading updates [CallerId = AutomaticUpdates]
> 2008-08-06 11:33:14:098 1408 c98 DnldMgr *********
> 2008-08-06 11:33:14:098 1408 c98 DnldMgr * Call ID = {E39F976C-A3B8-4B6B-BA8D-23F440D9FBEE}
> 2008-08-06 11:33:14:098 1408 c98 DnldMgr * Priority = 3, Interactive = 1, Owner is system = 0, Explicit proxy = 0, Proxy session id = 1, ServiceId = {9482F4B4-E343-43B6-B170-9A65BC822C77}
> 2008-08-06 11:33:14:098 1408 c98 DnldMgr * Updates to download = 1
> 2008-08-06 11:33:14:098 1408 c98 Agent * Title = Security Update for Windows Vista (KB950582)
> 2008-08-06 11:33:14:099 1408 c98 Agent * UpdateId = {51BDD3D2-C81B-41D3-98CC-C8325152D590}.102
> 2008-08-06 11:33:14:099 1408 c98 Agent * Bundles 1 updates:
> 2008-08-06 11:33:14:099 1408 c98 Agent * {7B09DEC4-4EEB-4778-A9B8-695B1FDD8D5B}.102
> 2008-08-06 11:33:14:100 1408 c98 DnldMgr *********** DnldMgr: New download job [UpdateId = {7B09DEC4-4EEB-4778-A9B8-695B1FDD8D5B}.102] ***********
> 2008-08-06 11:33:14:101 1408 c98 DnldMgr * Queueing update for download handler request generation.
> 2008-08-06 11:33:14:101 1408 c98 DnldMgr Generating download request for update {7B09DEC4-4EEB-4778-A9B8-695B1FDD8D5B}.102
> 2008-08-06 11:33:19:489 1408 c98 Handler Generating request for CBS update 7B09DEC4-4EEB-4778-A9B8-695B1FDD8D5B in sandbox C:\Windows\SoftwareDistribution\Download\24bb1bb4b381166d757197c114f8148c
> 2008-08-06 11:33:19:489 1408 c98 Handler Selected payload type is ptExpress
> 2008-08-06 11:33:19:511 1408 c98 Handler UH: DpxRestoreJob returned 0x80070002
> 2008-08-06 11:33:19:511 1408 c98 Handler Detected download state is dsHavePackage
> 2008-08-06 11:33:23:268 1408 c98 Handler Request generation for CBS update complete with hr=0x0 and pfResetSandbox=0
> 2008-08-06 11:33:23:269 1408 c98 DnldMgr *********** DnldMgr: New download job [UpdateId = {7B09DEC4-4EEB-4778-A9B8-695B1FDD8D5B}.102] ***********
> 2008-08-06 11:33:23:514 1408 c98 DnldMgr * All files for update were already downloaded and are valid.
> 2008-08-06 11:33:23:535 1408 c98 Agent *********
> 2008-08-06 11:33:23:535 1408 c98 Agent ** END ** Agent: Downloading updates [CallerId = AutomaticUpdates]
> 2008-08-06 11:33:23:535 1408 c98 Agent *************
> 2008-08-06 11:33:23:535 1408 1098 AU >>## RESUMED ## AU: Download update [UpdateId = {51BDD3D2-C81B-41D3-98CC-C8325152D590}, succeeded]
> 2008-08-06 11:33:23:535 1408 1098 AU #########
> 2008-08-06 11:33:23:535 1408 c98 Report REPORT EVENT: {75D4C069-1989-4D88-A077-A1BBA4E52AC4} 2008-08-06 11:33:14:098-0500 1 189 102 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Content Install Installation Ready: The following updates are downloaded and ready for installation. To install the updates, an administrator should log on to this computer and Windows will prompt with further instructions: - Cumulative Security Update for Internet Explorer 7 in Windows Vista (KB950759)
> 2008-08-06 11:33:23:535 1408 1098 AU ## END ## AU: Download updates
> 2008-08-06 11:33:23:535 1408 1098 AU #############
> 2008-08-06 11:33:23:656 1408 6c0 AU BeginInteractiveInstall invoked for Install
> 2008-08-06 11:33:23:656 1408 6c0 AU Auto-approving update for install, updateId = {3FBFAF12-C278-4255-B122-CB1DF7F84B3A}.106, ForUx=1, IsOwnerUx=1, HasDeadline=0, IsMinor=0
> 2008-08-06 11:33:23:656 1408 6c0 AU Auto-approving update for install, updateId = {51BDD3D2-C81B-41D3-98CC-C8325152D590}.102, ForUx=1, IsOwnerUx=1, HasDeadline=0, IsMinor=0
> 2008-08-06 11:33:23:656 1408 6c0 AU Auto-approved 2 update(s) for install (for Ux), installType=1
> 2008-08-06 11:33:23:656 1408 6c0 AU #############
> 2008-08-06 11:33:23:656 1408 6c0 AU ## START ## AU: Install updates
> 2008-08-06 11:33:23:656 1408 6c0 AU #########
> 2008-08-06 11:33:23:657 1408 6c0 AU # Initiating manual install
> 2008-08-06 11:33:23:657 1408 6c0 AU # Approved updates = 2
> 2008-08-06 11:33:23:657 1408 6c0 AU <<## SUBMITTED ## AU: Install updates / installing updates [CallId = {6345A058-51FD-4841-B7A7-31BF03BAF2AA}]
> 2008-08-06 11:33:23:658 1408 13a4 Agent *************
> 2008-08-06 11:33:23:658 1408 13a4 Agent ** START ** Agent: Installing updates [CallerId = AutomaticUpdates]
> 2008-08-06 11:33:23:658 1408 13a4 Agent *********
> 2008-08-06 11:33:23:658 1408 13a4 Agent * Updates to install = 2
> 2008-08-06 11:33:23:658 1408 13a4 Agent * Title = Cumulative Security Update for Internet Explorer 7 in Windows Vista (KB950759)
> 2008-08-06 11:33:23:658 1408 13a4 Agent * UpdateId = {3FBFAF12-C278-4255-B122-CB1DF7F84B3A}.106
> 2008-08-06 11:33:23:658 1408 13a4 Agent * Bundles 1 updates:
> 2008-08-06 11:33:23:658 1408 13a4 Agent * {84314424-B757-4791-87E1-C0C17D896366}.106
> 2008-08-06 11:33:23:658 1408 13a4 Agent * Title = Security Update for Windows Vista (KB950582)
> 2008-08-06 11:33:23:659 1408 13a4 Agent * UpdateId = {51BDD3D2-C81B-41D3-98CC-C8325152D590}.102
> 2008-08-06 11:33:23:659 1408 13a4 Agent * Bundles 1 updates:
> 2008-08-06 11:33:23:659 1408 13a4 Agent * {7B09DEC4-4EEB-4778-A9B8-695B1FDD8D5B}.102
> 2008-08-06 11:33:28:536 1408 c98 Report REPORT EVENT: {C77F1D47-1FE1-4E7A-869C-57659099E912} 2008-08-06 11:33:23:536-0500 1 189 102 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Content Install Installation Ready: The following updates are downloaded and ready for installation. To install the updates, an administrator should log on to this computer and Windows will prompt with further instructions: - Cumulative Security Update for Internet Explorer 7 in Windows Vista (KB950759) - Security Update for Windows Vista (KB950582)
> 2008-08-06 11:33:50:350 1408 13a4 Handler Attempting to create remote handler process as CHIANA\Brandon Staggs in session 1
> 2008-08-06 11:33:50:434 1408 13a4 DnldMgr Preparing update for install, updateId = {84314424-B757-4791-87E1-C0C17D896366}.106.
> 2008-08-06 11:33:50:436 5344 14f0 Misc =========== Logging initialized (build: 7.1.6001.65, tz: -0500) ===========
> 2008-08-06 11:33:50:436 5344 14f0 Misc = Process: C:\Windows\system32\wuauclt.exe
> 2008-08-06 11:33:50:436 5344 14f0 Misc = Module: C:\Windows\system32\wuaueng.dll
> 2008-08-06 11:33:50:435 5344 14f0 Handler :::::::::::::
> 2008-08-06 11:33:50:436 5344 14f0 Handler :: START :: Handler: CBS Install
> 2008-08-06 11:33:50:436 5344 14f0 Handler :::::::::
> 2008-08-06 11:33:50:438 5344 14f0 Handler Starting install of CBS update 84314424-B757-4791-87E1-C0C17D896366
> 2008-08-06 11:33:50:448 5344 14f0 Handler CBS package identity: Package_for_KB950759~31bf3856ad364e35~x86~~6.0.1.1
> 2008-08-06 11:33:50:449 5344 14f0 Handler Installing express with source=C:\Windows\SoftwareDistribution\Download\aa581c690c979b4c8a2fbe6ec7f5fb83, workingdir=C:\Windows\SoftwareDistribution\Download\aa581c690c979b4c8a2fbe6ec7f5fb83
> 2008-08-06 11:34:01:609 5344 14f0 Handler Requesting post-reboot reporting for package Package_for_KB950759~31bf3856ad364e35~x86~~6.0.1.1.
> 2008-08-06 11:34:01:609 5344 14f0 Handler Completed install of CBS update with type=1, requiresReboot=1, installerError=0, hr=0x0
> 2008-08-06 11:34:01:611 5344 14f0 Handler :::::::::
> 2008-08-06 11:34:01:611 5344 14f0 Handler :: END :: Handler: CBS Install
> 2008-08-06 11:34:01:611 5344 14f0 Handler :::::::::::::
> 2008-08-06 11:34:01:992 1408 1098 AU >>## RESUMED ## AU: Installing update [UpdateId = {3FBFAF12-C278-4255-B122-CB1DF7F84B3A}, succeeded]
> 2008-08-06 11:34:02:123 1408 13a4 DnldMgr Preparing update for install, updateId = {7B09DEC4-4EEB-4778-A9B8-695B1FDD8D5B}.102.
> 2008-08-06 11:34:02:124 5344 14f0 Handler :::::::::::::
> 2008-08-06 11:34:02:124 5344 14f0 Handler :: START :: Handler: CBS Install
> 2008-08-06 11:34:02:124 5344 14f0 Handler :::::::::
> 2008-08-06 11:34:02:126 5344 14f0 Handler Starting install of CBS update 7B09DEC4-4EEB-4778-A9B8-695B1FDD8D5B
> 2008-08-06 11:34:02:142 5344 14f0 Handler CBS package identity: Package_for_KB950582~31bf3856ad364e35~x86~~6.0.1.1
> 2008-08-06 11:34:02:142 5344 14f0 Handler Installing express with source=C:\Windows\SoftwareDistribution\Download\5e8afc6cdd7d86bccbeda75ec36037ee, workingdir=C:\Windows\SoftwareDistribution\Download\5e8afc6cdd7d86bccbeda75ec36037ee
> 2008-08-06 11:34:15:463 5344 14f0 Handler Requesting post-reboot reporting for package Package_for_KB950582~31bf3856ad364e35~x86~~6.0.1.1.
> 2008-08-06 11:34:15:464 5344 14f0 Handler Completed install of CBS update with type=1, requiresReboot=1, installerError=0, hr=0x0
> 2008-08-06 11:34:15:468 5344 14f0 Handler :::::::::
> 2008-08-06 11:34:15:468 5344 14f0 Handler :: END :: Handler: CBS Install
> 2008-08-06 11:34:15:468 5344 14f0 Handler :::::::::::::
> 2008-08-06 11:34:15:502 1408 1098 AU >>## RESUMED ## AU: Installing update [UpdateId = {51BDD3D2-C81B-41D3-98CC-C8325152D590}, succeeded]
> 2008-08-06 11:34:15:507 1408 13a4 Agent *********
> 2008-08-06 11:34:15:507 1408 1098 AU Install call completed.
> 2008-08-06 11:34:15:507 1408 13a4 Agent ** END ** Agent: Installing updates [CallerId = AutomaticUpdates]
> 2008-08-06 11:34:15:507 1408 1098 AU # WARNING: Install call completed, reboot required = Yes, error = 0x00000000
> 2008-08-06 11:34:15:507 1408 13a4 Agent *************
> 2008-08-06 11:34:15:507 1408 1098 AU #########
> 2008-08-06 11:34:15:507 1408 1098 AU ## END ## AU: Installing updates [CallId = {6345A058-51FD-4841-B7A7-31BF03BAF2AA}]
> 2008-08-06 11:34:15:507 1408 1098 AU #############
> 2008-08-06 11:34:15:507 1408 1098 AU Install complete for all calls, reboot needed
> 2008-08-06 11:34:16:012 1408 11d0 AU UpdateDownloadProperties: 0 download(s) are still in progress.
> 2008-08-06 11:34:16:014 1408 11d0 AU Triggering Offline detection (non-interactive)
> 2008-08-06 11:34:16:014 1408 11d0 AU AU setting pending client directive to 'Reboot Pending'
> 2008-08-06 11:34:16:015 1408 11d0 AU Changing existing AU client directive from 'Progress Ux' to 'Reboot Pending', session id = 0x1
> 2008-08-06 11:34:16:049 1408 1d0 AU #############
> 2008-08-06 11:34:16:049 1408 1d0 AU ## START ## AU: Search for updates
> 2008-08-06 11:34:16:049 1408 1d0 AU #########
> 2008-08-06 11:34:16:051 1408 1d0 AU <<## SUBMITTED ## AU: Search for updates [CallId = {B30C8F5A-DD99-4520-812E-E627545D2E0D}]
> 2008-08-06 11:34:16:051 1408 c98 Agent *************
> 2008-08-06 11:34:16:051 1408 c98 Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdates]
> 2008-08-06 11:34:16:051 1408 c98 Agent *********
> 2008-08-06 11:34:16:051 1408 c98 Agent * Online = No; Ignore download priority = No
> 2008-08-06 11:34:16:052 1408 c98 Agent * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
> 2008-08-06 11:34:16:052 1408 c98 Agent * ServiceID = {9482F4B4-E343-43B6-B170-9A65BC822C77}
> 2008-08-06 11:34:23:094 1408 1d0 AU AU received handle event
> 2008-08-06 11:34:27:488 1408 1d0 Shutdwn user declined update at shutdown
> 2008-08-06 11:34:27:488 1408 1d0 AU AU initiates service shutdown
> 2008-08-06 11:34:27:488 1408 1d0 AU ########### AU: Uninitializing Automatic Updates ###########
> 2008-08-06 11:34:27:893 1408 c98 Agent * WARNING: Exit code = 0x8024000B
> 2008-08-06 11:34:27:893 1408 c98 Agent *********
> 2008-08-06 11:34:27:893 1408 c98 Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdates]
> 2008-08-06 11:34:27:893 1408 c98 Agent *************
> 2008-08-06 11:34:27:893 1408 c98 Agent WARNING: WU client failed Searching for update with error 0x8024000b
> 2008-08-06 11:34:27:909 1408 1d0 Report REPORT EVENT: {694C80EF-7A41-4BF7-A45E-6334E34D3D0F} 2008-08-06 11:34:15:521-0500 1 193 102 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Content Install Restart Required: To complete the installation of the following updates, the computer must be restarted. Until this computer has been restarted, Windows cannot search for or download new updates: - Cumulative Security Update for Internet Explorer 7 in Windows Vista (KB950759) - Security Update for Windows Vista (KB950582)
> 2008-08-06 11:34:27:987 1408 1d0 Service *********
> 2008-08-06 11:34:27:987 1408 1d0 Service ** END ** Service: Service exit [Exit code = 0x240001]
> 2008-08-06 11:34:27:987 1408 1d0 Service *************
> 2008-08-06 11:38:34:764 1320 dd8 Misc =========== Logging initialized (build: 7.1.6001.65, tz: -0500) ===========
> 2008-08-06 11:38:34:769 1320 dd8 Misc = Process: C:\Windows\system32\svchost.exe
> 2008-08-06 11:38:34:819 1320 dd8 Misc = Module: c:\windows\system32\wuaueng.dll
> 2008-08-06 11:38:34:764 1320 dd8 Service *************
> 2008-08-06 11:38:34:878 1320 dd8 Service ** START ** Service: Service startup
> 2008-08-06 11:38:34:956 1320 dd8 Service *********
> 2008-08-06 11:38:35:360 1320 dd8 Agent * WU client version 7.1.6001.65
> 2008-08-06 11:38:35:362 1320 dd8 Agent * Base directory: C:\Windows\SoftwareDistribution
> 2008-08-06 11:38:35:420 1320 dd8 Agent * Access type: No proxy
> 2008-08-06 11:38:35:472 1320 dd8 Agent * Network state: Connected
> 2008-08-06 11:39:20:815 1320 dd8 Report WARNING: Failed to query for service properties: 80248014
> 2008-08-06 11:39:20:815 1320 dd8 Report WARNING: Failed to query for service properties: 80248014
> 2008-08-06 11:39:20:815 1320 dd8 Agent *********** Agent: Initializing Windows Update Agent ***********
> 2008-08-06 11:39:20:815 1320 dd8 Agent *********** Agent: Initializing global settings cache ***********
> 2008-08-06 11:39:20:815 1320 dd8 Agent * WSUS server: <NULL>
> 2008-08-06 11:39:20:815 1320 dd8 Agent * WSUS status server: <NULL>
> 2008-08-06 11:39:20:815 1320 dd8 Agent * Target group: (Unassigned Computers)
> 2008-08-06 11:39:20:815 1320 dd8 Agent * Windows Update access disabled: No
> 2008-08-06 11:39:20:816 1320 dd8 DnldMgr Download manager restoring 0 downloads
> 2008-08-06 11:39:20:851 1320 dd8 Agent Attempt 0 to obtain post-reboot results.
> 2008-08-06 11:39:20:864 1320 dd8 Handler Post-reboot status for package Package_for_KB950582~31bf3856ad364e35~x86~~6.0.1.1: 0x800719e4.
> 2008-08-06 11:39:20:864 1320 dd8 Handler WARNING: Got extended error: "POQ Operation SetKeyValue OperationData \Registry\machine\Schema\wcm://Microsoft-Windows-IE-PluggableHandlersAndSecurityZones?version=6.0.6001.18063&language=neutral&processorArchitecture=x86&publicKeyToken=31bf3856ad364e35&versionScope=nonSxS&scope=allUsers\metadata\elements\HKLM_SMW_CV_IS_zones_0_1208, @_type, , BgAAAA=="
> 2008-08-06 11:39:20:927 1320 dd8 Handler Post-reboot status for package Package_for_KB950759~31bf3856ad364e35~x86~~6.0.1.1: 0x800719e4.
> 2008-08-06 11:39:20:927 1320 dd8 Handler WARNING: Got extended error: "POQ Operation SetKeyValue OperationData \Registry\machine\Schema\wcm://Microsoft-Windows-IE-PluggableHandlersAndSecurityZones?version=6.0.6001.18063&language=neutral&processorArchitecture=x86&publicKeyToken=31bf3856ad364e35&versionScope=nonSxS&scope=allUsers\metadata\elements\HKLM_SMW_CV_IS_zones_0_1208, @_type, , BgAAAA=="
> 2008-08-06 11:39:21:073 1320 dd8 Report *********** Report: Initializing static reporting data ***********
> 2008-08-06 11:39:21:073 1320 dd8 Report * OS Version = 6.0.6001.1.0.65792
> 2008-08-06 11:39:21:074 1320 dd8 Report * OS Product Type = 0x00000006
> 2008-08-06 11:39:21:104 1320 dd8 Report * Computer Brand = System manufacturer
> 2008-08-06 11:39:21:104 1320 dd8 Report * Computer Model = System Product Name
> 2008-08-06 11:39:21:106 1320 dd8 Report * Bios Revision = ASUS P5N-E SLI ACPI BIOS Revision 0803
> 2008-08-06 11:39:21:106 1320 dd8 Report * Bios Name = Phoenix - AwardBIOS v6.00PG
> 2008-08-06 11:39:21:106 1320 dd8 Report * Bios Release Date = 2007-12-26T00:00:00
> 2008-08-06 11:39:21:106 1320 dd8 Report * Locale ID = 1033
> 2008-08-06 11:39:21:170 1320 dd8 AU ########### AU: Initializing Automatic Updates ###########
> 2008-08-06 11:39:21:171 1320 dd8 AU # Approval type: Pre-download notify (User preference)
> 2008-08-06 11:39:21:177 1320 dd8 AU Obtained Post reboot hr from Agent:800719e4
> 2008-08-06 11:39:21:177 1320 dd8 AU WARNING: Post-reboot install failure, error = 0x800719E4
> 2008-08-06 11:39:21:177 1320 dd8 AU AU setting pending client directive to 'Forced Reboot'
> 2008-08-06 11:39:21:177 1320 dd8 AU Triggering Offline detection (non-interactive)
> 2008-08-06 11:39:21:178 1320 dd8 AU AU finished delayed initialization
> 2008-08-06 11:39:21:178 1320 dd8 AU #############
> 2008-08-06 11:39:21:178 1320 dd8 AU ## START ## AU: Search for updates
> 2008-08-06 11:39:21:178 1320 dd8 AU #########
> 2008-08-06 11:39:21:179 1320 dd8 AU <<## SUBMITTED ## AU: Search for updates [CallId = {20398E8E-0B4B-4A39-AFE1-9AC73840B1F4}]
> 2008-08-06 11:39:21:549 1320 1430 PT WARNING: PTError: 0x80248014
> 2008-08-06 11:39:21:549 1320 1430 PT WARNING: Initialization failed for Protocol Talker Context: 0x80248014
> 2008-08-06 11:39:21:549 1320 1430 PT WARNING: PTError: 0x80248014
> 2008-08-06 11:39:21:549 1320 1430 PT WARNING: Initialization failed for Protocol Talker Context: 0x80248014
> 2008-08-06 11:39:21:549 1320 1430 PT WARNING: PTError: 0x80248014
> 2008-08-06 11:39:21:549 1320 1430 Report WARNING: Reporter failed to upload events with hr = 80248014.
> 2008-08-06 11:39:21:590 1320 1430 PT WARNING: PTError: 0x80248014
> 2008-08-06 11:39:21:590 1320 1430 PT WARNING: Initialization failed for Protocol Talker Context: 0x80248014
> 2008-08-06 11:39:21:590 1320 1430 PT WARNING: PTError: 0x80248014
> 2008-08-06 11:39:21:591 1320 1430 PT WARNING: Initialization failed for Protocol Talker Context: 0x80248014
> 2008-08-06 11:39:21:591 1320 1430 PT WARNING: PTError: 0x80248014
> 2008-08-06 11:39:21:591 1320 1430 Report WARNING: Reporter failed to upload events with hr = 80248014.
> 2008-08-06 11:39:21:591 1320 1430 PT WARNING: PTError: 0x80248014
> 2008-08-06 11:39:21:591 1320 1430 PT WARNING: Initialization failed for Protocol Talker Context: 0x80248014
> 2008-08-06 11:39:21:591 1320 1430 PT WARNING: PTError: 0x80248014
> 2008-08-06 11:39:21:591 1320 1430 PT WARNING: Initialization failed for Protocol Talker Context: 0x80248014
> 2008-08-06 11:39:21:591 1320 1430 PT WARNING: PTError: 0x80248014
> 2008-08-06 11:39:21:591 1320 1430 Report WARNING: Reporter failed to upload events with hr = 80248014.
> 2008-08-06 11:39:21:591 1320 1430 PT WARNING: PTError: 0x80248014
> 2008-08-06 11:39:21:591 1320 1430 PT WARNING: Initialization failed for Protocol Talker Context: 0x80248014
> 2008-08-06 11:39:21:592 1320 1430 PT WARNING: PTError: 0x80248014
> 2008-08-06 11:39:21:592 1320 1430 PT WARNING: Initialization failed for Protocol Talker Context: 0x80248014
> 2008-08-06 11:39:21:592 1320 1430 PT WARNING: PTError: 0x80248014
> 2008-08-06 11:39:21:592 1320 1430 Report WARNING: Reporter failed to upload events with hr = 80248014.
> 2008-08-06 11:39:21:592 1320 1430 Agent *************
> 2008-08-06 11:39:21:592 1320 1430 Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdates]
> 2008-08-06 11:39:21:592 1320 1430 Agent *********
> 2008-08-06 11:39:21:592 1320 1430 Agent * Online = No; Ignore download priority = No
> 2008-08-06 11:39:21:592 1320 1430 Agent * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
> 2008-08-06 11:39:21:592 1320 1430 Agent * ServiceID = {9482F4B4-E343-43B6-B170-9A65BC822C77}
> 2008-08-06 11:39:28:927 1320 1430 Agent * Added update {3FBFAF12-C278-4255-B122-CB1DF7F84B3A}.106 to search result
> 2008-08-06 11:39:28:928 1320 1430 Agent * Added update {51BDD3D2-C81B-41D3-98CC-C8325152D590}.102 to search result
> 2008-08-06 11:39:28:928 1320 1430 Agent * Found 2 updates and 16 categories in search; evaluated appl. rules of 303 out of 417 deployed entities
> 2008-08-06 11:39:28:937 1320 1430 Agent *********
> 2008-08-06 11:39:28:937 1320 1430 Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdates]
> 2008-08-06 11:39:28:938 1320 1430 Agent *************
> 2008-08-06 11:39:28:938 1320 1430 Report REPORT EVENT: {FDF6E3B7-8AEC-4CB8-9D96-E956B04CED7F} 2008-08-06 11:39:21:107-0500 1 182 101 {3FBFAF12-C278-4255-B122-CB1DF7F84B3A} 106 800719e4 AutomaticUpdates Failure Content Install Installation Failure: Windows failed to install the following update with error 0x800719e4: Cumulative Security Update for Internet Explorer 7 in Windows Vista (KB950759).
> 2008-08-06 11:39:28:939 1320 1478 AU >>## RESUMED ## AU: Search for updates [CallId = {20398E8E-0B4B-4A39-AFE1-9AC73840B1F4}]
> 2008-08-06 11:39:28:939 1320 1430 Report REPORT EVENT: {C68EA947-DE3B-4BA5-B6CE-2F12CD5D9CF0} 2008-08-06 11:39:21:170-0500 1 182 101 {51BDD3D2-C81B-41D3-98CC-C8325152D590} 102 800719e4 AutomaticUpdates Failure Content Install Installation Failure: Windows failed to install the following update with error 0x800719e4: Security Update for Windows Vista (KB950582).
> 2008-08-06 11:39:28:939 1320 1478 AU # 2 updates detected
> 2008-08-06 11:39:28:939 1320 1430 Report REPORT EVENT: {B9806CF5-6D0D-4CF0-A000-0B3A30425247} 2008-08-06 11:39:21:177-0500 1 202 102 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Content Install Reboot completed.
> 2008-08-06 11:39:28:951 1320 1478 AU #########
> 2008-08-06 11:39:28:951 1320 1478 AU ## END ## AU: Search for updates [CallId = {20398E8E-0B4B-4A39-AFE1-9AC73840B1F4}]
> 2008-08-06 11:39:28:951 1320 1478 AU #############
> 2008-08-06 11:39:36:194 1320 dd8 AU Launched new AU client for directive 'Forced Reboot', session id = 0x1
> 2008-08-06 11:39:43:792 1320 740 AU AU setting pending client directive to 'Download Approval'
> 2008-08-06 11:39:43:793 1320 740 AU Changing existing AU client directive from 'Forced Reboot' to 'Download Approval', session id = 0x1

 

[Brandon Staggs]

Re: Windows Update fails on multiple items with Code 800719E4

"MowGreen [MVP]" wrote on Wed, 06 Aug 2008 11:15:53 -0700:

> 0x800719E4 ERROR_LOG_FULL Log space is exhausted.
>
> OK, which log is full ?
>
> Check the cbs.log located in WINDOWS\logs\CBS\cbs.log
> Please post back with the size of the WindowsUpdate and cbs.logs.

cbs.log 24,419,811 bytes
windowsupdate.log 2,026,263 bytes

I tried renaming the cbs.log file to cbs.log.old to see if an empty
file would slove the problem. It didn't -- same error in Windows
Update.

Are there other log files that I can check? The windowsupdate.log
file seems to be working fine -- it gets bigger every time I try
running updates.

--
Brandon Staggs

 

[Brandon Staggs]

Re: Windows Update fails on multiple items with Code 800719E4

I forgot to respond to this:

"MowGreen [MVP]" wrote on Wed, 06 Aug 2008 11:15:53 -0700:

> BTW, you can get free support for the installation issue with both
> updates since they're security updates:

I've already opened a ticket there. So far I've only got a canned
response, but we'll see. I'm hoping someone here can help me faster.


Thanks for your time and help, MowGreen.

--
Brandon Staggs
http://www.swordsearcher.com
http://www.studylamp.com
http://www.brandonstaggs.com

 

[SLS]

RE: Windows Update fails on multiple items with Code 800719E4

Hi Brandon, I have exactly the same issue with this two updates with exactly
the same error message. I've been communicating with Microsoft regarding this
for already two months, we tried a lot of things and nothing helped. The only
two things that they recommended and I did not do are this two:
uninstallation of SP1 and In-Place upgrade. I don't have time for it yet. If
you want you can try it, see instructions below, and see if it hepls. Let us
know if something works for you.

Regarding the Log file mentioned by MowGreen, it's interesting that I see
this error message in System log using Windows Event Viewer:

The Windows Modules Installer service terminated with the following error:
Log space is exhausted.

It happens after the reboot after any attempt to install any one of those
Updates. If I only knew which log it means.

-----------------------------------------------

Suggestion 3: Uninstall Windows Vista SP1

1. Click Start and Control Panel.
2. Click Uninstall a program in Control Panel Home mode.
3. Click View installed updates.
4. Highlight Windows Vista SP1 and click Uninstall.

Suggestion 4: In-Place upgrade

Please backup all the important files on the system drive to other drives to
avoid data loss. In order to avoid any error message, please refer to the
following link to disable some features first.

http://support.microsoft.com/kb/946078

Note: Some programs may not work after the upgrading. Please understand it
is normal and we can reinstall them to have them function.

Run the Setup program after you start the computer by using the current
Operating System.

1. Start the computer by using the current Operating System.
2. Insert the Windows Vista DVD in the computer's DVD drive.
3. Use one of the following procedures, as appropriate:

• If Windows automatically detects the DVD, the Install now screen appears.
Click Install now.
• If Windows does not automatically detect the DVD, follow these steps:
a. Click Start, type Drive:\setup.exe into Start Search box, and then press
Enter.
Note Drive is the drive letter of the computer's DVD drive.
b. Click Install now.

4. When you reach the Which type of installation to you want screen, click
Upgrade to upgrade the current operating system to Windows Vista.



"Brandon Staggs" wrote:

> Windows Vista SP1.
>
> Windows Update is able to install most updates fine, but there are two
> items that will not install properly. At first (couple of months ago)
> there was just one, now there is another. These are:
>
> Security Update for Windows Vista (KB950582)
> Installation status: Failed
> Error details: Code 800719E4
>
> Cumulative Security Update for Internet Explorer 7 in Windows Vista (KB950759)
> Installation status: Failed
> Error details: Code 800719E4
>
> Both report "success" then require a reboot. After reboot, WU reports
> that the important updates failed.
>
> I have tried downloading the .msu files for the specific updates. Both
> do the same thing -- they install, require a reboot, and then WU
> reports that the updates are still required.
>
> I was going to just bite the bullet and do a repair upgrade install
> from my DVD, but I found that since I have SP1 I can not do this
> (Vista setup says I need to upgrade from an older version) -- even
> from a slipstreamed DVD. A fresh install is not something I can do
> right now -- just way too much to reconfigure in that case. So I need
> to solve this update issue.
>
> Below is the windowsupdate.log from the most recent WU attempt at
> installing these updates. Any ideas? Googling the error code
> 800719E4 seems to turn up nothing but people begging for help with the
> same problem!
>
> TIA,
>
> -Brandon
>

 

[SLS]

RE: Windows Update fails on multiple items with Code 800719E4

Hi Brandon, I have exactly the same issue with this two updates with exactly
the same error message. I've been communicating with Microsoft regarding this
for already two months, we tried a lot of things and nothing helped. The only
two things that they recommended and I did not do are this two:
uninstallation of SP1 and In-Place upgrade. I don't have time for it yet. If
you want you can try it, see instructions below, and see if it hepls. Let us
know if something works for you.

Regarding the Log file mentioned by MowGreen, it's interesting that I see
this error message in System log using Windows Event Viewer:

The Windows Modules Installer service terminated with the following error:
Log space is exhausted.

It happens after the reboot after any attempt to install any one of those
Updates. If I only knew which log it means.

-----------------------------------------------

Suggestion 3: Uninstall Windows Vista SP1

1. Click Start and Control Panel.
2. Click Uninstall a program in Control Panel Home mode.
3. Click View installed updates.
4. Highlight Windows Vista SP1 and click Uninstall.

Suggestion 4: In-Place upgrade

Please backup all the important files on the system drive to other drives to
avoid data loss. In order to avoid any error message, please refer to the
following link to disable some features first.

http://support.microsoft.com/kb/946078

Note: Some programs may not work after the upgrading. Please understand it
is normal and we can reinstall them to have them function.

Run the Setup program after you start the computer by using the current
Operating System.

1. Start the computer by using the current Operating System.
2. Insert the Windows Vista DVD in the computer's DVD drive.
3. Use one of the following procedures, as appropriate:

• If Windows automatically detects the DVD, the Install now screen appears.
Click Install now.
• If Windows does not automatically detect the DVD, follow these steps:
a. Click Start, type Drive:\setup.exe into Start Search box, and then press
Enter.
Note Drive is the drive letter of the computer's DVD drive.
b. Click Install now.

4. When you reach the Which type of installation to you want screen, click
Upgrade to upgrade the current operating system to Windows Vista.

SLS

"Brandon Staggs" wrote:

> Windows Vista SP1.
>
> Windows Update is able to install most updates fine, but there are two
> items that will not install properly. At first (couple of months ago)
> there was just one, now there is another. These are:
>
> Security Update for Windows Vista (KB950582)
> Installation status: Failed
> Error details: Code 800719E4
>
> Cumulative Security Update for Internet Explorer 7 in Windows Vista (KB950759)
> Installation status: Failed
> Error details: Code 800719E4
>
> Both report "success" then require a reboot. After reboot, WU reports
> that the important updates failed.
>
> I have tried downloading the .msu files for the specific updates. Both
> do the same thing -- they install, require a reboot, and then WU
> reports that the updates are still required.
>
> I was going to just bite the bullet and do a repair upgrade install
> from my DVD, but I found that since I have SP1 I can not do this
> (Vista setup says I need to upgrade from an older version) -- even
> from a slipstreamed DVD. A fresh install is not something I can do
> right now -- just way too much to reconfigure in that case. So I need
> to solve this update issue.
>
> Below is the windowsupdate.log from the most recent WU attempt at
> installing these updates. Any ideas? Googling the error code
> 800719E4 seems to turn up nothing but people begging for help with the
> same problem!
>
> TIA,
>
> -Brandon
>

 

[Brandon Staggs]

Re: Windows Update fails on multiple items with Code 800719E4

"SLS" wrote on Thu, 7 Aug 2008 12:08:20 -0700:

> Suggestion 3: Uninstall Windows Vista SP1
> 4. Highlight Windows Vista SP1 and click Uninstall.
>
> Suggestion 4: In-Place upgrade

Unfortunately I can't do this -- I already tried. My Vista
installation was an upgrade from XP Pro, but I installed from an SP1
slipstreamed Vista DVD. So the service pack item does not allow for
an uninstall, and the DVD won't do an in-place upgrade (says it has to
be an older version).

If there is a way to force the in-place upgrade, I'd try it.

I'm afraid I am going to have to wipe & install fresh. I hate even
the thought of it -- my machine is well-oiled except for this WU issue
and works fine otherwise, with tons of stuff that I have "just so" and
use daily in my business. It would take weeks to get it back to where
it is. The funny thing is that if I had a catastrophic drive failure
I could be back in business in a few hours thanks to True Image, but
fixing a nagging upgrade error will take days!

I don't use IE much at all, so I am not concerned about the IE update.
I am concerned that an "important" Windows security update isn't
installing, though.

--
Brandon Staggs
http://www.swordsearcher.com
http://www.studylamp.com
http://www.brandonstaggs.com

 

[MowGreen [MVP]]

Re: Windows Update fails on multiple items with Code 800719E4

You're mowst welcome, Brandon. Neither of the logs are unusally large.

What is the installed antivirus/security software ?

Perhaps the issue is being caused by security software and it's a
transaction log or a corrupted WU database that is the issue. Thus the
system thinks that the log is full.

Suggest you give the AU| WindowsUpdate Reset Tool a shot:
http://www.codeplex.com/aureset/Release/ProjectReleases.aspx?ReleaseId=13656

That will remove all logs related to updating and recreate the
SoftwareDistribution folder hierarchy where the logs are stored.
IF there's any issues when running or after running the tool, please let
me know right away. I'll put you in touch with the tool's author.


MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============



Brandon Staggs wrote:

> I forgot to respond to this:
>
> "MowGreen [MVP]" wrote on Wed, 06 Aug 2008 11:15:53 -0700:
>
>
>>BTW, you can get free support for the installation issue with both
>>updates since they're security updates:
>
>
> I've already opened a ticket there. So far I've only got a canned
> response, but we'll see. I'm hoping someone here can help me faster.
>
>
> Thanks for your time and help, MowGreen.
>

 

[SLS]

Re: Windows Update fails on multiple items with Code 800719E4

I feel the same regarding re-installing Vista, it will take days. For now
I think I'll wait and see. I believe the security threat is not too high so
far.
Microsoft people know about this issue and
hopefully one day they'll fix it. Not many people experience this
problem so unfortunately the pressure for them is not too high.

The Microsoft guy I talked to mentioned that the root of the problem
can be in a hardware component of my computer, which is old. Judging
by the fact that your computer was upgraded from XP it’s not new either.
Do you mind if we compare hardware configurations? It may help us
to figure out the faulty driver or something. Just let me know if you have
the same hardware components.

My computer:
Motherboard: ASUS A8N-SLI Premium
CPU: Athlon 64 3200
Video: ATI Radeon X550 PCI-E
HDDs: 1 IDE and 1 S-ATA, both Western Digital
CD/DVDs: LG 4163B IDE, plus virtual CD CloneDrive
Bluetooth USB dongle Toshiba
Network: Marvell Yukon (build-in)
Printer: HP LaserJet 1012 USB

SLS


"Brandon Staggs" wrote:

> "SLS" wrote on Thu, 7 Aug 2008 12:08:20 -0700:
>
> > Suggestion 3: Uninstall Windows Vista SP1
> > 4. Highlight Windows Vista SP1 and click Uninstall.
> >
> > Suggestion 4: In-Place upgrade
>
> Unfortunately I can't do this -- I already tried. My Vista
> installation was an upgrade from XP Pro, but I installed from an SP1
> slipstreamed Vista DVD. So the service pack item does not allow for
> an uninstall, and the DVD won't do an in-place upgrade (says it has to
> be an older version).
>
> If there is a way to force the in-place upgrade, I'd try it.
>
> I'm afraid I am going to have to wipe & install fresh. I hate even
> the thought of it -- my machine is well-oiled except for this WU issue
> and works fine otherwise, with tons of stuff that I have "just so" and
> use daily in my business. It would take weeks to get it back to where
> it is. The funny thing is that if I had a catastrophic drive failure
> I could be back in business in a few hours thanks to True Image, but
> fixing a nagging upgrade error will take days!
>
> I don't use IE much at all, so I am not concerned about the IE update.
> I am concerned that an "important" Windows security update isn't
> installing, though.
>
> --
> Brandon Staggs
> http://www.swordsearcher.com
> http://www.studylamp.com
> http://www.brandonstaggs.com
>

 

[Brandon Staggs]

Re: Windows Update fails on multiple items with Code 800719E4

"MowGreen [MVP]" wrote on Thu, 07 Aug 2008 13:08:01 -0700:

> What is the installed antivirus/security software ?

Just Windows Defender -- no third-party stuff.

> Perhaps the issue is being caused by security software and it's a
> transaction log or a corrupted WU database that is the issue. Thus the
> system thinks that the log is full.
>
> Suggest you give the AU| WindowsUpdate Reset Tool a shot:
> http://www.codeplex.com/aureset/Release/ProjectReleases.aspx?ReleaseId=13656

I used msconfig to disable all startup programs and disable all non-MS
services on startup. I then ran aureset, rebooted, and tried WU
again. I tried just one update at a time, and it is still failing with
the same error message.

I was able to install today's Windows Defender definition update,
though. It's just these two security updates that won't install.

> That will remove all logs related to updating and recreate the
> SoftwareDistribution folder hierarchy where the logs are stored.
> IF there's any issues when running or after running the tool, please let
> me know right away. I'll put you in touch with the tool's author.

It reported success. However, it did give this error line while it
was running:

--Resetting NTFS Transactional Log---
Error: The specified directory does not contain a resource manager.

The rest seemed to work properly, but it still didn't help WU get
those security updates installed. :-/

I have sent my windowsupdate.log to Microsoft but I still haven't
heard anything from them but a canned response.

--
Brandon Staggs
http://www.swordsearcher.com
http://www.studylamp.com
http://www.brandonstaggs.com

 

[Brandon Staggs]

Re: Windows Update fails on multiple items with Code 800719E4

"SLS" wrote on Thu, 7 Aug 2008 13:43:02 -0700:

> to figure out the faulty driver or something. Just let me know if you have
> the same hardware components.

MB: Asus P5N-E SLI
Memory: 4 GB.
CPU: Intel Core 2 Quad Q6700 (2.66 GHz)
Video: Nvidia 8800 GTS
HDDs: Three Western Digital SATA, plus external (USB) Seagate
CD: Plextor DVD R (SATA)
Network: Nvidia (bilt in)
Printer: Oki C5150 (USB)

Doesn't look like there is much in common.

--
Brandon Staggs
http://www.swordsearcher.com
http://www.studylamp.com
http://www.brandonstaggs.com

 

[MowGreen [MVP]]

Re: Windows Update fails on multiple items with Code 800719E4

Hmmm ... there's no antivirus software installed ? That's very risky
considering the state of the net nowadays.

Let's try this:

A) Run chkdsk to see if there is an issue with the HD
if not
B)
1. Open an Administrator command prompt by right clicking on Start ->
All Programs -> Accessories -> Command Prompt and selecting "Run as
Administrator" and clicking "Allow" for the elevation prompt
2. In the command prompt, type the command below
fsutil resource setautoreset C:
(This assumes that C: is the drive in which Vista is installed. If it is
installed on another drive like D:, please change the drive letter
appropriately)
3. Reboot the machine

Try to install the updates once more.

MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============


Brandon Staggs wrote:

> "MowGreen [MVP]" wrote on Thu, 07 Aug 2008 13:08:01 -0700:
>
>
>>What is the installed antivirus/security software ?
>
>
> Just Windows Defender -- no third-party stuff.
>
>
>>Perhaps the issue is being caused by security software and it's a
>>transaction log or a corrupted WU database that is the issue. Thus the
>>system thinks that the log is full.
>>
>>Suggest you give the AU| WindowsUpdate Reset Tool a shot:
>>http://www.codeplex.com/aureset/Release/ProjectReleases.aspx?ReleaseId=13656
>
>
> I used msconfig to disable all startup programs and disable all non-MS
> services on startup. I then ran aureset, rebooted, and tried WU
> again. I tried just one update at a time, and it is still failing with
> the same error message.
>
> I was able to install today's Windows Defender definition update,
> though. It's just these two security updates that won't install.
>
>
>>That will remove all logs related to updating and recreate the
>>SoftwareDistribution folder hierarchy where the logs are stored.
>>IF there's any issues when running or after running the tool, please let
>>me know right away. I'll put you in touch with the tool's author.
>
>
> It reported success. However, it did give this error line while it
> was running:
>
> --Resetting NTFS Transactional Log---
> Error: The specified directory does not contain a resource manager.
>
> The rest seemed to work properly, but it still didn't help WU get
> those security updates installed. :-/
>
> I have sent my windowsupdate.log to Microsoft but I still haven't
> heard anything from them but a canned response.
>

 

[Brandon Staggs]

Re: Windows Update fails on multiple items with Code 800719E4

"MowGreen [MVP]" wrote on Fri, 08 Aug 2008 09:57:31 -0700:

> A) Run chkdsk to see if there is an issue with the HD
> if not
> B)
> 1. Open an Administrator command prompt by right clicking on Start ->
> All Programs -> Accessories -> Command Prompt and selecting "Run as
> Administrator" and clicking "Allow" for the elevation prompt
> 2. In the command prompt, type the command below
> fsutil resource setautoreset C:

It required true or false, so I did:

fsutil resource setautoreset true C:

Is that correct?

Anyway, I did that, rebooted, ran WU again, and there is no change.
The updates still fail with the same error code.

Thanks,

--
Brandon Staggs
http://www.swordsearcher.com
http://www.studylamp.com
http://www.brandonstaggs.com

 

[MowGreen [MVP]]

Re: Windows Update fails on multiple items with Code 800719E4

Yup, true was needed. Did you run chkdsk prior to using the command ?

And, I repeat, there is NO antivirus installed ?

Perhaps the system has 'unwanted visitors' if there's no AV installed.
And, those 'unwanted visitors' would like nothing better than to deny
updates to the OS.


MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============



Brandon Staggs wrote:
> "MowGreen [MVP]" wrote on Fri, 08 Aug 2008 09:57:31 -0700:
>
>
>>A) Run chkdsk to see if there is an issue with the HD
>>if not
>>B)
>>1. Open an Administrator command prompt by right clicking on Start ->
>>All Programs -> Accessories -> Command Prompt and selecting "Run as
>>Administrator" and clicking "Allow" for the elevation prompt
>>2. In the command prompt, type the command below
>>fsutil resource setautoreset C:
>
>
> It required true or false, so I did:
>
> fsutil resource setautoreset true C:
>
> Is that correct?
>
> Anyway, I did that, rebooted, ran WU again, and there is no change.
> The updates still fail with the same error code.
>
> Thanks,
>

 

[Brandon Staggs]

Re: Windows Update fails on multiple items with Code 800719E4

"MowGreen [MVP]" wrote on Fri, 08 Aug 2008 14:08:40 -0700:

> Yup, true was needed. Did you run chkdsk prior to using the command ?

Yes. No problems.

> And, I repeat, there is NO antivirus installed ?

I installed AVG, ran a full system scan, and enabled the resident
scanner. There are is no virus, spyware, or other malware on the
machine. Still no change in WU -- the updates are still failing with
the same error code.

--
Brandon Staggs
http://www.swordsearcher.com
http://www.studylamp.com
http://www.brandonstaggs.com

 

[MowGreen [MVP]]

Re: Windows Update fails on multiple items with Code 800719E4

*Strongly* suggest you contact MS for no-charge support in getting the
Security updates installed, Brandon:

> http://support.microsoft.com/kb/950759
>
> How to obtain help and support for this security update
> For home users, no-charge support is available by calling 1-866-PCSAFETY in the United States and
> Canada or by contacting your local Microsoft subsidiary. For more information about how to contact
> your local Microsoft subsidiary for support issues with security updates, visit the Microsoft
> International Support Web site:
> http://support.microsoft.com/common/international.aspx?rdpath=4
> North American customers can also obtain instant access to unlimited no-charge e-mail support or to
> unlimited individual chat support by visiting the following Microsoft Web site:
> http://support.microsoft.com/oas/default.aspx?&prid=7552


MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============



Brandon Staggs wrote:

> "MowGreen [MVP]" wrote on Fri, 08 Aug 2008 14:08:40 -0700:
>
>
>>Yup, true was needed. Did you run chkdsk prior to using the command ?
>
>
> Yes. No problems.
>
>
>>And, I repeat, there is NO antivirus installed ?
>
>
> I installed AVG, ran a full system scan, and enabled the resident
> scanner. There are is no virus, spyware, or other malware on the
> machine. Still no change in WU -- the updates are still failing with
> the same error code.
>

 

[Todd Hagen]

RE: Windows Update fails on multiple items with Code 800719E4

I tried everything I saw here and nothing work for me either, but one of the
posts mentioned a loss of connectivity. I had been trying to apply the
updates while connected via WI-FI. When I switched to a wired ethernet
connected and re-installed the updates they completed successfully!

Might work for you too.

Good luck!

Todd

"SLS" wrote:

> Hi Brandon, I have exactly the same issue with this two updates with exactly
> the same error message. I've been communicating with Microsoft regarding this
> for already two months, we tried a lot of things and nothing helped. The only
> two things that they recommended and I did not do are this two:
> uninstallation of SP1 and In-Place upgrade. I don't have time for it yet. If
> you want you can try it, see instructions below, and see if it hepls. Let us
> know if something works for you.
>
> Regarding the Log file mentioned by MowGreen, it's interesting that I see
> this error message in System log using Windows Event Viewer:
>
> The Windows Modules Installer service terminated with the following error:
> Log space is exhausted.
>
> It happens after the reboot after any attempt to install any one of those
> Updates. If I only knew which log it means.
>
> -----------------------------------------------
>
> Suggestion 3: Uninstall Windows Vista SP1
>
> 1. Click Start and Control Panel.
> 2. Click Uninstall a program in Control Panel Home mode.
> 3. Click View installed updates.
> 4. Highlight Windows Vista SP1 and click Uninstall.
>
> Suggestion 4: In-Place upgrade
>
> Please backup all the important files on the system drive to other drives to
> avoid data loss. In order to avoid any error message, please refer to the
> following link to disable some features first.
>
> http://support.microsoft.com/kb/946078
>
> Note: Some programs may not work after the upgrading. Please understand it
> is normal and we can reinstall them to have them function.
>
> Run the Setup program after you start the computer by using the current
> Operating System.
>
> 1. Start the computer by using the current Operating System.
> 2. Insert the Windows Vista DVD in the computer's DVD drive.
> 3. Use one of the following procedures, as appropriate:
>
> • If Windows automatically detects the DVD, the Install now screen appears.
> Click Install now.
> • If Windows does not automatically detect the DVD, follow these steps:
> a. Click Start, type Drive:\setup.exe into Start Search box, and then press
> Enter.
> Note Drive is the drive letter of the computer's DVD drive.
> b. Click Install now.
>
> 4. When you reach the Which type of installation to you want screen, click
> Upgrade to upgrade the current operating system to Windows Vista.
>
> SLS
>
> "Brandon Staggs" wrote:
>
> > Windows Vista SP1.
> >
> > Windows Update is able to install most updates fine, but there are two
> > items that will not install properly. At first (couple of months ago)
> > there was just one, now there is another. These are:
> >
> > Security Update for Windows Vista (KB950582)
> > Installation status: Failed
> > Error details: Code 800719E4
> >
> > Cumulative Security Update for Internet Explorer 7 in Windows Vista (KB950759)
> > Installation status: Failed
> > Error details: Code 800719E4
> >
> > Both report "success" then require a reboot. After reboot, WU reports
> > that the important updates failed.
> >
> > I have tried downloading the .msu files for the specific updates. Both
> > do the same thing -- they install, require a reboot, and then WU
> > reports that the updates are still required.
> >
> > I was going to just bite the bullet and do a repair upgrade install
> > from my DVD, but I found that since I have SP1 I can not do this
> > (Vista setup says I need to upgrade from an older version) -- even
> > from a slipstreamed DVD. A fresh install is not something I can do
> > right now -- just way too much to reconfigure in that case. So I need
> > to solve this update issue.
> >
> > Below is the windowsupdate.log from the most recent WU attempt at
> > installing these updates. Any ideas? Googling the error code
> > 800719E4 seems to turn up nothing but people begging for help with the
> > same problem!
> >
> > TIA,
> >
> > -Brandon
> >
>

 

[SLS]

RE: Windows Update fails on multiple items with Code 800719E4

Hi Todd,

Thanks for the suggestion. I'm actually on ethernet all the time plus the
updates are already on my hard drive. So it's not your case. But it's very
interesting, you are the first person reporting a successful installation of
the update. You are talking about Windows Vista, right?

Yours,
SLS

"Todd Hagen" wrote:

> I tried everything I saw here and nothing work for me either, but one of the
> posts mentioned a loss of connectivity. I had been trying to apply the
> updates while connected via WI-FI. When I switched to a wired ethernet
> connected and re-installed the updates they completed successfully!
>
> Might work for you too.
>
> Good luck!
>
> Todd
>
> "SLS" wrote:
>
> > Hi Brandon, I have exactly the same issue with this two updates with exactly
> > the same error message. I've been communicating with Microsoft regarding this
> > for already two months, we tried a lot of things and nothing helped. The only
> > two things that they recommended and I did not do are this two:
> > uninstallation of SP1 and In-Place upgrade. I don't have time for it yet. If
> > you want you can try it, see instructions below, and see if it hepls. Let us
> > know if something works for you.
> >
> > Regarding the Log file mentioned by MowGreen, it's interesting that I see
> > this error message in System log using Windows Event Viewer:
> >
> > The Windows Modules Installer service terminated with the following error:
> > Log space is exhausted.
> >
> > It happens after the reboot after any attempt to install any one of those
> > Updates. If I only knew which log it means.
> >
> > -----------------------------------------------
> >
> > Suggestion 3: Uninstall Windows Vista SP1
> >
> > 1. Click Start and Control Panel.
> > 2. Click Uninstall a program in Control Panel Home mode.
> > 3. Click View installed updates.
> > 4. Highlight Windows Vista SP1 and click Uninstall.
> >
> > Suggestion 4: In-Place upgrade
> >
> > Please backup all the important files on the system drive to other drives to
> > avoid data loss. In order to avoid any error message, please refer to the
> > following link to disable some features first.
> >
> > http://support.microsoft.com/kb/946078
> >
> > Note: Some programs may not work after the upgrading. Please understand it
> > is normal and we can reinstall them to have them function.
> >
> > Run the Setup program after you start the computer by using the current
> > Operating System.
> >
> > 1. Start the computer by using the current Operating System.
> > 2. Insert the Windows Vista DVD in the computer's DVD drive.
> > 3. Use one of the following procedures, as appropriate:
> >
> > • If Windows automatically detects the DVD, the Install now screen appears.
> > Click Install now.
> > • If Windows does not automatically detect the DVD, follow these steps:
> > a. Click Start, type Drive:\setup.exe into Start Search box, and then press
> > Enter.
> > Note Drive is the drive letter of the computer's DVD drive.
> > b. Click Install now.
> >
> > 4. When you reach the Which type of installation to you want screen, click
> > Upgrade to upgrade the current operating system to Windows Vista.
> >
> > SLS
> >
> > "Brandon Staggs" wrote:
> >
> > > Windows Vista SP1.
> > >
> > > Windows Update is able to install most updates fine, but there are two
> > > items that will not install properly. At first (couple of months ago)
> > > there was just one, now there is another. These are:
> > >
> > > Security Update for Windows Vista (KB950582)
> > > Installation status: Failed
> > > Error details: Code 800719E4
> > >
> > > Cumulative Security Update for Internet Explorer 7 in Windows Vista (KB950759)
> > > Installation status: Failed
> > > Error details: Code 800719E4
> > >
> > > Both report "success" then require a reboot. After reboot, WU reports
> > > that the important updates failed.
> > >
> > > I have tried downloading the .msu files for the specific updates. Both
> > > do the same thing -- they install, require a reboot, and then WU
> > > reports that the updates are still required.
> > >
> > > I was going to just bite the bullet and do a repair upgrade install
> > > from my DVD, but I found that since I have SP1 I can not do this
> > > (Vista setup says I need to upgrade from an older version) -- even
> > > from a slipstreamed DVD. A fresh install is not something I can do
> > > right now -- just way too much to reconfigure in that case. So I need
> > > to solve this update issue.
> > >
> > > Below is the windowsupdate.log from the most recent WU attempt at
> > > installing these updates. Any ideas? Googling the error code
> > > 800719E4 seems to turn up nothing but people begging for help with the
> > > same problem!
> > >
> > > TIA,
> > >
> > > -Brandon
> > >
> >

 

[Brandon Staggs]

Re: Windows Update fails on multiple items with Code 800719E4

"Todd Hagen" wrote on Mon, 11 Aug 2008 19:44:11 -0700:

> I tried everything I saw here and nothing work for me either, but one of the
> posts mentioned a loss of connectivity. I had been trying to apply the
> updates while connected via WI-FI. When I switched to a wired ethernet
> connected and re-installed the updates they completed successfully!
>
> Might work for you too.

Thanks for the suggestion. However, I am on wired LAN, and get the
error even when I manually download the update files first.

--
Brandon Staggs
http://www.swordsearcher.com
http://www.studylamp.com
http://www.brandonstaggs.com

 

[MowGreen [MVP]]

Re: Windows Update fails on multiple items with Code 800719E4

Dude ... stop beating your head against the wall and give MS a call.
They do *not* charge for issues that arise when the installation of
Security updates fail.

http://support.microsoft.com/kb/950759

" How to obtain help and support for this security update
For home users, no-charge support is available by calling 1-866-PCSAFETY
in the United States and Canada or by contacting your local Microsoft
subsidiary. For more information about how to contact your local
Microsoft subsidiary for support issues with security updates, visit the
Microsoft International Support Web site:
http://support.microsoft.com/common/international.aspx?rdpath=4 North
American customers can also obtain instant access to unlimited no-charge
e-mail support or to unlimited individual chat support by visiting the
following Microsoft Web site:
http://support.microsoft.com/oas/default.aspx?&prid=7552 "


MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============


Brandon Staggs wrote:

> "Todd Hagen" wrote on Mon, 11 Aug 2008 19:44:11 -0700:
>
>
>>I tried everything I saw here and nothing work for me either, but one of the
>>posts mentioned a loss of connectivity. I had been trying to apply the
>>updates while connected via WI-FI. When I switched to a wired ethernet
>>connected and re-installed the updates they completed successfully!
>>
>>Might work for you too.
>
>
> Thanks for the suggestion. However, I am on wired LAN, and get the
> error even when I manually download the update files first.
>