Check Updates grayed out

  • Thread starter Thread starter jack
  • Start date Start date
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jack

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on windows update, the Check Updates link is grayed out (disabled). It also
says that some options are controlled by my administrator. I am an
administrator. I checked the local/group policy and there is none. I have
the app to auto apply updates on a daily basis at 9am....it is not doing so.
all of the necessary services are running. I am running vista ultimate.
 
Re: Check Updates grayed out

See if this helps:

HOW TO: Enable the build-in(sic) Administrator account in Windows Vista
http://support.microsoft.com/kb/555910

If, after enabling the built-in Admin account the Check for Updates link
is still greyed out, then there may be corrupted data causing the issue:

http://support.microsoft.com/kb/316524

Try Method 5 *but*, open an Elevated Command Prompt in order to rename
the Catroot2 subfolder or, do it using the built-in Admin account.
http://windowshelp.microsoft.com/Windows/en-US/Help/81242f3c-c9bf-442c-a49d-e18b02f72e691033.msp

How do I run a command with elevated privileges?
1. Click the Start button.
2. In the Search box, type command prompt.
3. In the list of results, right-click Command Prompt, and then click
Run as administrator. If you are prompted for an administrator password
or confirmation, type the password or provide confirmation.


*REMEMBER* to disable the built-in Admin account afterwards if you
enable it for security reasons !


MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============



jack wrote:

> on windows update, the Check Updates link is grayed out (disabled). It
> also says that some options are controlled by my administrator. I am an
> administrator. I checked the local/group policy and there is none. I
> have the app to auto apply updates on a daily basis at 9am....it is not
> doing so. all of the necessary services are running. I am running vista
> ultimate.
 
Re: Check Updates grayed out

did both of the below....no change...also ran spyware detection/virus
detection....no change
still have the issue....


"MowGreen [MVP]" <mowgreen@nowandzen.com> wrote in message
news:uw2iGVM%23IHA.1856@TK2MSFTNGP02.phx.gbl...
> See if this helps:
>
> HOW TO: Enable the build-in(sic) Administrator account in Windows Vista
> http://support.microsoft.com/kb/555910
>
> If, after enabling the built-in Admin account the Check for Updates link
> is still greyed out, then there may be corrupted data causing the issue:
>
> http://support.microsoft.com/kb/316524
>
> Try Method 5 *but*, open an Elevated Command Prompt in order to rename the
> Catroot2 subfolder or, do it using the built-in Admin account.
> http://windowshelp.microsoft.com/Windows/en-US/Help/81242f3c-c9bf-442c-a49d-e18b02f72e691033.msp
>
> How do I run a command with elevated privileges?
> 1. Click the Start button.
> 2. In the Search box, type command prompt.
> 3. In the list of results, right-click Command Prompt, and then click Run
> as administrator. If you are prompted for an administrator password or
> confirmation, type the password or provide confirmation.
>
>
> *REMEMBER* to disable the built-in Admin account afterwards if you enable
> it for security reasons !
>
>
> MowGreen [MVP 2003-2008]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
>
>
> jack wrote:
>
>> on windows update, the Check Updates link is grayed out (disabled). It
>> also says that some options are controlled by my administrator. I am an
>> administrator. I checked the local/group policy and there is none. I
>> have the app to auto apply updates on a daily basis at 9am....it is not
>> doing so. all of the necessary services are running. I am running vista
>> ultimate.
 
Re: Check Updates grayed out

Unexplained computer behavior may be caused by deceptive software
http://support.microsoft.com/kb/827315

Run a /thorough/ check for hijackware, including posting your hijackthis log
to an appropriate forum.

Checking for/Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Introduction
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine2.blogspot.com/
http://www.elephantboycomputers.com/page2.html#Removing_Malware

When all else fails, HijackThis v2.0.2
(http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use (in
conjuction with some other utilities). HijackThis will NOT fix anything on
its own, but it will help you to both identify and remove any
hijackware/spyware with assistance from an expert. **Post your log to
http://aumha.net/viewforum.php?f=30,
http://forums.spybot.info/forumdisplay.php?f=22,
http://castlecops.com/forum67.html, or other appropriate forums for review
by an expert in such matters, not here.**

If the procedures look too complex - and there is no shame in admitting this
isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA or Geek Squad) computer repair shop.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

jack wrote:
> on windows update, the Check Updates link is grayed out (disabled). It
> also
> says that some options are controlled by my administrator. I am an
> administrator. I checked the local/group policy and there is none. I
> have
> the app to auto apply updates on a daily basis at 9am....it is not doing
> so.
> all of the necessary services are running. I am running vista ultimate.
 
Re: Check Updates grayed out

jack wrote:

> did both of the below....no change...also ran spyware detection/virus
> detection....no change
> still have the issue....
>
>

Which " spyware detection/virus detection " software is installed, Jack?
How long has this issue been going on ?


MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============
 
Re: Check Updates grayed out


"MowGreen [MVP]" <mowgreen@nowandzen.com> wrote in message
news:uAXpGbX%23IHA.1452@TK2MSFTNGP02.phx.gbl...
> jack wrote:
>
>> did both of the below....no change...also ran spyware detection/virus
>> detection....no change
>> still have the issue....
>>
>>
>
> Which " spyware detection/virus detection " software is installed, Jack?
> How long has this issue been going on ?
>
>
> MowGreen [MVP 2003-2008]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
 
Re: Check Updates grayed out

All

The issue went away after I started poking around in regedit...seems like my
computer was identified as recieving updates from a local server on the
network (however, the network in question is my own and I would not do that
to me)....removed the entries that reflected this, rebooted, and the problem
went away.

Solved....

jack


"PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
news:u1cKdzQ%23IHA.4196@TK2MSFTNGP02.phx.gbl...
> Unexplained computer behavior may be caused by deceptive software
> http://support.microsoft.com/kb/827315
>
> Run a /thorough/ check for hijackware, including posting your hijackthis
> log to an appropriate forum.
>
> Checking for/Help with Hijackware
> http://aumha.org/a/parasite.htm
> http://aumha.org/a/quickfix.htm
> http://aumha.net/viewtopic.php?t=5878
> http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Introduction
> http://mvps.org/winhelp2002/unwanted.htm
> http://inetexplorer.mvps.org/data/prevention.htm
> http://inetexplorer.mvps.org/tshoot.html
> http://www.mvps.org/sramesh2k/Malware_Defence.htm
> http://defendingyourmachine2.blogspot.com/
> http://www.elephantboycomputers.com/page2.html#Removing_Malware
>
> When all else fails, HijackThis v2.0.2
> (http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use
> (in conjuction with some other utilities). HijackThis will NOT fix
> anything on its own, but it will help you to both identify and remove any
> hijackware/spyware with assistance from an expert. **Post your log to
> http://aumha.net/viewforum.php?f=30,
> http://forums.spybot.info/forumdisplay.php?f=22,
> http://castlecops.com/forum67.html, or other appropriate forums for review
> by an expert in such matters, not here.**
>
> If the procedures look too complex - and there is no shame in admitting
> this isn't your cup of tea - take the machine to a local, reputable and
> independent (i.e., not BigBoxStoreUSA or Geek Squad) computer repair shop.
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> AumHa VSOP & Admin http://aumha.net
> DTS-L http://dts-l.net/
>
> jack wrote:
>> on windows update, the Check Updates link is grayed out (disabled). It
>> also
>> says that some options are controlled by my administrator. I am an
>> administrator. I checked the local/group policy and there is none. I
>> have
>> the app to auto apply updates on a daily basis at 9am....it is not doing
>> so.
>> all of the necessary services are running. I am running vista ultimate.
>
 
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