WU installation of KB952709 fails on system with Vista SP1

[Michael Wilson]

I have a HP Pavilion notebook machine running Vista SP1 that is configured
for automatic updates. I have had the system try repeatedly to install
KB952709 for several weeks now. (It won't stop). Manual attemtps to install
have failed. The error code is 0x80070020 (resource in use by another
process). I've tried stopping the antivirus software (Kaspersky AV), but to
no avail.

Has anyone else seen this? Any ideas?

On my other HP system (Compaq 8510w), the update installed first time.

 

[PA Bear [MS MVP]]

Re: WU installation of KB952709 fails on system with Vista SP1

Unlimited installation and compatibility support for Vista SP1 is available
at no charge through 18 Mar-09
• US:
http://support.microsoft.com/oas/default.aspx?ln=en-us&prid=11274&gprid=500921

• CA:
http://support.microsoft.com/oas/default.aspx?ln=en-ca&prid=11274&gprid=500921

• UK:
http://support.microsoft.com/oas/default.aspx?ln=en-gb&prid=11274&gprid=500921

• AU:
http://support.microsoft.com/oas/default.aspx?ln=en-au&prid=11274&gprid=500921

• Other: http://support.microsoft.com/oas/default.aspx | select Windows
Vista | select Windows Vista Service Pack 1
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

Michael Wilson wrote:
> I have a HP Pavilion notebook machine running Vista SP1 that is configured
> for automatic updates. I have had the system try repeatedly to install
> KB952709 for several weeks now. (It won't stop). Manual attemtps to
> install
> have failed. The error code is 0x80070020 (resource in use by another
> process). I've tried stopping the antivirus software (Kaspersky AV), but
> to
> no avail.
>
> Has anyone else seen this? Any ideas?
>
> On my other HP system (Compaq 8510w), the update installed first time.