Explorer caused an invalid page fault...

[Gary S. Terhune]

Re: Explorer caused an invalid page fault...

To get your Product Key from the Registry, and a few other things, it's
easiest to use Magic Jelly Bean.
http://magicaljellybean.com/keyfinder/

But if you want to know where it's located, it's in the Registry. Use
Regedit to go to:
HKEY_Local_Machine\Software\Microsoft\Windows\CurrentVersion

The ProductKey is listed in the right-hand panel. It's in the format
xxxxx-xxxxx-xxxxx-xxxxx-xxxxx

Now, if your machine is a brand-name machine, and came with a Win98
installation CD, the code you want will be on a sticker somewhere one the
outside of the machine itself. The code in the Registry is more likely from
the copy used to create an installation Image (with added applications from
the manufacturer) that they use to install thousands or more machines. That
Registry code will NOT likely work with any CD you received, though it's
possible.

In any case, there's a good chance you won't need it -- unless we can't fix
it.

--
Gary S. Terhune
MS-MVP Shell/User
http://grystmill.com

"Mary" <Mary@discussions.microsoft.com> wrote in message
news:251C3B93-3F3A-478B-988E-F660B71B41E7@microsoft.com...
> You asked what's in the Folder, C:\Windows\Window~1?
>
> After I did a directory search for IE6 setup.exe, that folder came up with
> the results. Can you show how I can find out what's in
> C:\Windows\Window~1
>
> Reminder...
> You asked me to remind you to show me how to locate the product # for
> Win98SE.
> --
> Mary
>
>
> "Gary S. Terhune" wrote:
>
>> There is one question left hanging... What's in that folder
>> C:\Windows\Window~1
>>
>> --
>> Gary S. Terhune
>> MS-MVP Shell/User
>> http://grystmill.com
>>
>> "Mary" <Mary@discussions.microsoft.com> wrote in message
>> news:6355FAF6-9397-462A-B4CC-AE96B13DC30E@microsoft.com...
>> >I re-entered the command from the d drive:[I got it right this time, I
>> >didn't
>> > have the spaces between the astricks. ] Thank you for your patience.
>> > copy *.* c:\win98
>> > Result:
>> > 128 files copies!
>> >
>> > To answer your questions:
>> > In the beginning I did start at the C:\> prompt and changed over the
>> > D:.
>> > I
>> > am not using a floppy disk or installation cd, just F8 to get me the
>> > the
>> > command prompt. I think my hardrive was partioned and that's why I have
>> > a
>> > D
>> > drive. My CDRom is E, I think. Did I answer all of your questions?
>> >
>> > I'm on pacific time also, starting again on tommorrow will work for me
>> > too.
>> >
>> > Thank you again,
>> > --
>> > Mary
>> >
>> >
>> > "Gary S. Terhune" wrote:
>> >
>> >> You ran that from starting C:\> prompt? Is there a C:\WIN98 folder?
>> >>
>> >> And are you using the F8 Start Menu to get to the Command Prompt or
>> >> are
>> >> you
>> >> using a floppy disk. It will help me to know. So you will understand,
>> >> I'm
>> >> under the impression that your D:\ drive is your CDROM drive and that
>> >> you
>> >> have put your Windows Installation CD into that drive. If that was an
>> >> incorrect assumption, you need to tell me. Here's an explanation of my
>> >> intent when I gave you those commands:
>> >>
>> >> First, I assumed you booted to a C:\> command prompt using the Startup
>> >> menu.
>> >> If not, before running the commands, get to the C:\ prompt, first,
>> >> using
>> >> c-colon
>> >>
>> >> md win98 (Makes a Directory called C:\WIN98)
>> >> d: (switches you to D:\> prompt)
>> >> cd win98 (Changes the Directory you're in to D:\WIN98)
>> >> copy *.* c:\win98
>> >>
>> >> Note the spaces before and after *.* in that last command, which
>> >> should
>> >> copy
>> >> all files (no folders) from D:\Win98 to C:\Win98. That you didn't get
>> >> any
>> >> errors until that last one indicates to me that between us we screwed
>> >> it
>> >> up.
>> >> Try again. If you get an error in the first command, run "cd win98"
>> >> (sans
>> >> quotes), then the dir command, and tell us what's there. If nothing,
>> >> then
>> >> proceed with the last three commands. If anything is there, start over
>> >> and
>> >> use "md WIN98SE" (sans quotes) and then proceed with the rest. We'll
>> >> deal
>> >> with the confusion later.
>> >>
>> >> Today went much longer than I expected, but I should be able to have
>> >> further
>> >> instructions for you by tomorrow, early to mid-afternoon Pacific time.
>> >> (It's
>> >> approaching 11pm, now, but I tend to stay up late and there's plenty
>> >> left
>> >> to
>> >> do.)
>> >>
>> >> --
>> >> Gary S. Terhune
>> >> MS-MVP Shell/User
>> >> http://grystmill.com
>> >>
>> >> "Mary" <Mary@discussions.microsoft.com> wrote in message
>> >> news:B9CC4E96-FF70-458E-83CE-29763BDEDAA0@microsoft.com...
>> >> > Ok, I ran the following:
>> >> >
>> >> > md win98
>> >> > d:
>> >> > cd win98
>> >> > cop*.*c:\win98
>> >> >
>> >> > System Response:
>> >> > Base4.cab
>> >> > file cannot be copied onto itself
>> >> > ) file(s) copied
>> >> >
>> >> > Question? How do I return back to the c prompt?
>> >> >
>> >> > --
>> >> > Mary
>> >> >
>> >> >
>> >> > "Gary S. Terhune" wrote:
>> >> >
>> >> >> CORRECTION: in the first set of commands, I wrote:
>> >> >>
>> >> >> cd d:
>> >> >>
>> >> >> That was wrong. It should simply be
>> >> >>
>> >> >> d:
>> >> >>
>> >> >> --
>> >> >> Gary S. Terhune
>> >> >> MS-MVP Shell/User
>> >> >> http://grystmill.com
>> >> >>
>> >> >> "Gary S. Terhune" <none> wrote in message
>> >> >> news:O3$uOyIBJHA.1980@TK2MSFTNGP03.phx.gbl...
>> >> >> >
>> >> >> > "Mary" <Mary@discussions.microsoft.com> wrote in message
>> >> >> > news:2962D841-AF54-4374-BE57-B7B7A5D28782@microsoft.com...
>> >> >> >> To answer your following questions:
>> >> >> >> Performed all Windows updates- yes
>> >> >> >
>> >> >> > Good!
>> >> >> >
>> >> >> >> Which version of IE- 6
>> >> >> >
>> >> >> > If' you've performed all Updates, it's "6.1"
>> >> >> >
>> >> >> >> Found installation disk?-yes but I can't locate the product #
>> >> >> >
>> >> >> > Remind me to sho wyou how to retrieve that from the Registry.
>> >> >> >
>> >> >> >> And I promise to run scan disk & defrag on a regular bases.
>> >> >> >
>> >> >> > Scandisk is not a bad idea, regular defragging is definitely a
>> >> >> > good
>> >> >> > idea,
>> >> >> > but neither is the issue here, I'm nearly certain. You have a
>> >> >> > situation
>> >> >> > where one or more files got corrupted, and believe it of not, it
>> >> >> > isn't
>> >> >> > Explorer.
>> >> >> >
>> >> >> >>
>> >> >> >> Test Performed:
>> >> >> >> d:\dir/s win98*.cab
>> >> >> >> I located the cab files in the "D" directory there are 55 cab
>> >> >> >> files.
>> >> >> >> [let
>> >> >> >> me know if you want more details on the cab files]
>> >> >> >
>> >> >> > This is your Installation CD in the CD drive (D:\), right? I want
>> >> >> > to
>> >> >> > know
>> >> >> > if they exist on the C:\ drive, so if you haven't run that yet,
>> >> >> > please
>> >> >> > do
>> >> >> > so. If they are not found, please, while you are waiting for me
>> >> >> > to
>> >> >> > finish
>> >> >> > testing, open the command prompt (or use the floppy) and run
>> >> >> >
>> >> >> > md win98
>> >> >> > cd d:
>> >> >> > cd win98
>> >> >> > copy *.* c:\win98
>> >> >> >
>> >> >> > That will put the files on your C:\ drive and make life much
>> >> >> > easier.
>> >> >> >
>> >> >> >> dir/s ie6setup.exe [system response]
>> >> >> >> directory of c:\ progra~1\ intern~1
>> >> >> >> IE6SETUP EXE 490,608 08-17-03 6:59p
>> >> >> >> 1 file 490,608 bytes
>> >> >> >> Directory of c:\windows\window~1
>> >> >> >
>> >> >> >> Could you give me the command to seach further, sinch IE6 is not
>> >> >> >> found
>> >> >> >> in
>> >> >> >> the Windows update setup file? I'm not sure which folder I
>> >> >> >> should
>> >> >> >> seach
>> >> >> >> in.
>> >> >> >
>> >> >> > If I read you correctly, there *is* a folder called
>> >> >> > C:\Windows\Windows
>> >> >> > Update Setup Files, aka C:\Windows\Window~1? But there is no
>> >> >> > ie6setup.exe
>> >> >> > in the folder? Run the following:
>> >> >> >
>> >> >> > dir ie*.exe
>> >> >> >
>> >> >> > Anything?
>> >> >> >
>> >> >> > --
>> >> >> > Gary S. Terhune
>> >> >> > MS-MVP Shell/User
>> >> >> > http://grystmill.com
>> >> >> >
>> >> >> >
>> >> >> >> "Gary S. Terhune" wrote:
>> >> >> >>
>> >> >> >>> OK. Looks good, except it would appear that you seldom restart
>> >> >> >>> your
>> >> >> >>> computer, judging by the dates of the Registry Backups (RB*.CAB
>> >> >> >>> files.)
>> >> >> >>> They're useless. You need to add a scheduled task for SCANREGW
>> >> >> >>> when
>> >> >> >>> we
>> >> >> >>> get
>> >> >> >>> you fixed up.
>> >> >> >>>
>> >> >> >>> Was your system fully up to date at Windows Updates? In
>> >> >> >>> particular,
>> >> >> >>> is
>> >> >> >>> IE
>> >> >> >>> version 6.1 and up to date? If you know? Also, did you come up
>> >> >> >>> with a
>> >> >> >>> Windows 98 installation CD? If not, go back to the Command
>> >> >> >>> Prompt
>> >> >> >>> and
>> >> >> >>> do:
>> >> >> >>>
>> >> >> >>> dir /s win98*.cab
>> >> >> >>>
>> >> >> >>> If several dozen show up, those are your Windows 98
>> >> >> >>> installation
>> >> >> >>> files.
>> >> >> >>> Note
>> >> >> >>> the directory.
>> >> >> >>>
>> >> >> >>> But at this moment, the installation files for your current
>> >> >> >>> version
>> >> >> >>> of
>> >> >> >>> IE
>> >> >> >>> are what you need. So, run this command to see if they're
>> >> >> >>> there:
>> >> >> >>>
>> >> >> >>> dir /s ie6setup.exe
>> >> >> >>>
>> >> >> >>> With any luck, that will show up in a folder called "Windows
>> >> >> >>> Update
>> >> >> >>> Setup
>> >> >> >>> Files". If nothing shows up, skip down to the next section that
>> >> >> >>> starts,
>> >> >> >>> "If
>> >> >> >>> you didn't find ie6setup.exe." If the file shows up but not in
>> >> >> >>> that
>> >> >> >>> folder,
>> >> >> >>> then please run:
>> >> >> >>>
>> >> >> >>> cd "full path to folder where ie6setup.exe showed up"
>> >> >> >>> (quotation
>> >> >> >>> marks
>> >> >> >>> are
>> >> >> >>> required.)
>> >> >> >>>
>> >> >> >>> Example:
>> >> >> >>> cd "c:\windows\folder where file showed up"
>> >> >> >>>
>> >> >> >>> Don't bother to list all the files, but there should be several
>> >> >> >>> CAB
>> >> >> >>> files
>> >> >> >>>
>> >> >> >>> If you didn't find ie6setup.exe, do the following:
>> >> >> >>>
>> >> >> >>> dir /s /v iexplore.exe
>> >> >> >>>
>> >> >> >>> Report all the data presented. I have to flatten this Win98
>> >> >> >>> system
>> >> >> >>> and
>> >> >> >>> install a new one. Was playing around with too much garbage and
>> >> >> >>> managed
>> >> >> >>> to
>> >> >> >>> hose it. (Actually, I was trying to upgrade it to Windows 2000,
>> >> >> >>> but
>> >> >> >>> something about the hardware made that unworkable.) Anyway, I
>> >> >> >>> don't
>> >> >> >>> wan
>> >> >> >>> to
>> >> >> >>> give any further instruction until I get that done, which
>> >> >> >>> should
>> >> >> >>> be
>> >> >> >>> later
>> >> >> >>> tonight or by tomorrow evening (I'm out all day tomorrow, I
>> >> >> >>> think.
>> >> >> >>> Not
>> >> >> >>> sure
>> >> >> >>> yet.)
>> >> >> >>>
>> >> >> >>> --
>> >> >> >>> Gary S. Terhune
>> >> >> >>> MS-MVP Shell/User
>> >> >> >>> http://grystmill.com
>> >> >> >>>
>> >> >> >>> "Mary" <Mary@discussions.microsoft.com> wrote in message
>> >> >> >>> news:B1019D91-59D1-4DED-BBD9-21F51983CB37@microsoft.com...
>> >> >> >>> > Here is the report from the command prompts:
>> >> >> >>> > Explorer.exe= 180,224 04-23-99 10:22P
>> >> >> >>> > Explorer.scf= 80 04-23-99 10:22P
>> >> >> >>> > 2 files(s) 180,304 bytes
>> >> >> >>> >
>> >> >> >>> > RB Files:
>> >> >> >>> > <DIR> 01-18-00 7:05a
>> >> >> >>> > <DIR> 01-18-00 7:05a
>> >> >> >>> > RB BAD CAB 3,048,624 05-31-05 10:42p
>> >> >> >>> > RB 004 CAB 3,444,463 06-18-08 10:42a
>> >> >> >>> > RB 002 CAB 3,441,914 06-22-08 3:41a
>> >> >> >>> > RB 005 CAB 3,443,209 06-21-08 7:34a
>> >> >> >>> > RB 001 CAB 3,442,594 07-01-08 2:01a
>> >> >> >>> > RB 003 CAB 3,446,935 07-26-08 1:38a