Problem - Printers are not being deleted after a user logs off.

  • Thread starter Thread starter DMCDMC
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DMCDMC

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I have a Windows 2003 Terminal Server, SP2.
I have approx. 30 active users at any given point in time.
I am using UPHClean to clean up sessions.

I am however continually experiencing a problem. ie. A user was logged on
at one point, say using 'session id 2', but has since logged off. A new user
logs on later. The new user is given the same session id, however, if you
look in the printers folder, the original users' redirected printers are
still there and have not been deleted. This causes printing nightmares.

If I do not reboot the terminal server frequently (almost nightly), then the
problem gets worse, more user's complain.

Not sure where to look now.

Any help is appreciated.
 
Re: Problem - Printers are not being deleted after a user logs off.

Here's an exact description of your problem, check if it applies to
your situation.

Print jobs that are sent to Terminal Services redirected printers
may print on another client's printer
http://support.microsoft.com/?kbid=317780

Also check the EventLog to see if the printer spooler is crashing
frequently, and why redirected printers aren't deleted.

It sounds to me that you have installed 3rd party printer drivers
on the server, is that correct? Such drivers are nearly always TS-
incompatible and the nr. 1 source of problems with TS.
Uninstall all 3rd party drivers and use the fallback driver on
Windows 2003 instead.
_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
___ please respond in newsgroup, NOT by private email ___

=?Utf-8?B?RE1DRE1D?= <DMCDMC@discussions.microsoft.com> wrote on
12 aug 2008 in microsoft.public.windows.terminal_services:

> I have a Windows 2003 Terminal Server, SP2.
> I have approx. 30 active users at any given point in time.
> I am using UPHClean to clean up sessions.
>
> I am however continually experiencing a problem. ie. A user
> was logged on at one point, say using 'session id 2', but has
> since logged off. A new user logs on later. The new user is
> given the same session id, however, if you look in the printers
> folder, the original users' redirected printers are still there
> and have not been deleted. This causes printing nightmares.
>
> If I do not reboot the terminal server frequently (almost
> nightly), then the problem gets worse, more user's complain.
>
> Not sure where to look now.
>
> Any help is appreciated.
 
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