PRINT DRIVERS: 32-bit clients on 64-bit servers

  • Thread starter Thread starter Tom W.
  • Start date Start date
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Tom W.

Guest
Hi Folks,

We are rolling out a 2003 R2 x64 server. When sharing printers it seems
to be hit or miss with compatibility during driver installation.

Often I get "The server on which ... printer resides does not have the
correct printer driver installed. If you want to install the driver on
your local computer, click OK."

This happens on both 2000 and XP Pro clients when UNC sharing to the
server. Specifically it has been with HP 4000/4100 series LaserJets and
Panasonic DP3030 multifunction copy/print/fax units.

Is there a simple solution to make sure that 32-bit drivers are
published from the 64-bit Windows server?


Thanks,
Tom W.
 
Re: PRINT DRIVERS: 32-bit clients on 64-bit servers

make sure the driver name of the x64 driver is exactly the same as the
driver name of the x86 driver. If it's not the same name, it's a different
driver.

On Server R2, add Print Server Role

printmanagement.msc

add the local server
Open the Drivers node

sort by driver name

go through the list and make sure all the x64 drivers also have a matching
x86 driver.


--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/search/?adv=1

This posting is provided "AS IS" with no warranties, and confers no rights.

"Tom W." <secondary_2g@yahoo.com> wrote in message
news:Xns9AFB8739DCA2CMWave6@198.186.190.76...
> Hi Folks,
>
> We are rolling out a 2003 R2 x64 server. When sharing printers it seems
> to be hit or miss with compatibility during driver installation.
>
> Often I get "The server on which ... printer resides does not have the
> correct printer driver installed. If you want to install the driver on
> your local computer, click OK."
>
> This happens on both 2000 and XP Pro clients when UNC sharing to the
> server. Specifically it has been with HP 4000/4100 series LaserJets and
> Panasonic DP3030 multifunction copy/print/fax units.
>
> Is there a simple solution to make sure that 32-bit drivers are
> published from the 64-bit Windows server?
>
>
> Thanks,
> Tom W.
 
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