TS Printing problems...

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Mike

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I have a user with a Dell 922 AIO printer connected to his XP Pro laptop via
USB cable.
I have installed the printer on the TS (Win2k), but when he prints over a TS
connection, I get the progress bar, but nothing prints out.
I get the following in the event viewer on the TS:
The document Test Page owned by charlie failed to print on printer Dell 922.
Data type: LEMF. Size of the spool file in bytes: 614819. Number of bytes
printed: 614819. Total number of pages in the document: 1. Number of pages
printed: 0. Client machine: \\Win2kremote. Win32 error code returned by the
print processor: 183.

When trying to print a test page, nothing comes out & I get this message:
Document 2, Test Page owned by Administrator was printed on Dell
922/CHARLIE/Session 26 via port TS001. Size in bytes: 44896; pages printed:
1

Any suggestions?

--
"The very existence of flame-throwers, proves that some time, somewhere,
someone said to themselves, `You know, I want to set those people over there
on fire, I'm just not close enough to get the job done.'"
 
Re: TS Printing problems...

Probably a bad print driver. Did you test this before putting into
production? My guess would be you need to redirect to a known good print
driver: http://support.microsoft.com/?kbid=239088

--
Jeff Pitsch
Microsoft MVP - Terminal Services

"Mike" <mikey117@hotmail.com> wrote in message
news:u$elmDVAJHA.4064@TK2MSFTNGP02.phx.gbl...
>I have a user with a Dell 922 AIO printer connected to his XP Pro laptop
>via USB cable.
> I have installed the printer on the TS (Win2k), but when he prints over a
> TS connection, I get the progress bar, but nothing prints out.
> I get the following in the event viewer on the TS:
> The document Test Page owned by charlie failed to print on printer Dell
> 922. Data type: LEMF. Size of the spool file in bytes: 614819. Number of
> bytes printed: 614819. Total number of pages in the document: 1. Number of
> pages printed: 0. Client machine: \\Win2kremote. Win32 error code returned
> by the print processor: 183.
>
> When trying to print a test page, nothing comes out & I get this message:
> Document 2, Test Page owned by Administrator was printed on Dell
> 922/CHARLIE/Session 26 via port TS001. Size in bytes: 44896; pages
> printed: 1
>
> Any suggestions?
>
> --
> "The very existence of flame-throwers, proves that some time, somewhere,
> someone said to themselves, `You know, I want to set those people over
> there on fire, I'm just not close enough to get the job done.'"
>
 
Re: TS Printing problems...

In the Event Viewer, I am only seeing messages like "Printer Dell
922/CHARLIE/Session 24 was set."


--
"The very existence of flame-throwers, proves that some time, somewhere,
someone said to themselves, `You know, I want to set those people over there
on fire, I'm just not close enough to get the job done.'"
"Jeff Pitsch" <jeff@jeffpitschconsulting.com> wrote in message
news:uvVw7KVAJHA.464@TK2MSFTNGP02.phx.gbl...
> Probably a bad print driver. Did you test this before putting into
> production? My guess would be you need to redirect to a known good print
> driver: http://support.microsoft.com/?kbid=239088
> Pitsch
> Microsoft MVP - Terminal Services
>
> "Mike" <mikey117@hotmail.com> wrote in message
> news:u$elmDVAJHA.4064@TK2MSFTNGP02.phx.gbl...
>>I have a user with a Dell 922 AIO printer connected to his XP Pro laptop
>>via USB cable.
>> I have installed the printer on the TS (Win2k), but when he prints over a
>> TS connection, I get the progress bar, but nothing prints out.
>> I get the following in the event viewer on the TS:
>> The document Test Page owned by charlie failed to print on printer Dell
>> 922. Data type: LEMF. Size of the spool file in bytes: 614819. Number of
>> bytes printed: 614819. Total number of pages in the document: 1. Number
>> of pages printed: 0. Client machine: \\Win2kremote. Win32 error code
>> returned by the print processor: 183.
>>
>> When trying to print a test page, nothing comes out & I get this message:
>> Document 2, Test Page owned by Administrator was printed on Dell
>> 922/CHARLIE/Session 26 via port TS001. Size in bytes: 44896; pages
>> printed: 1
>>
>> Any suggestions?
>>
>> --
>> "The very existence of flame-throwers, proves that some time, somewhere,
>> someone said to themselves, `You know, I want to set those people over
>> there on fire, I'm just not close enough to get the job done.'"
>>
>
>
 
Re: TS Printing problems...

Dell printers are notorious for being incompatible with TS.
You'd better uninstall the driver completely, you're risking the
stability of your TS.

_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
___ please respond in newsgroup, NOT by private email ___

"Mike" <mikey117@hotmail.com> wrote on 18 aug 2008 in
microsoft.public.windows.terminal_services:

> In the Event Viewer, I am only seeing messages like "Printer Dell
> 922/CHARLIE/Session 24 was set."
 
Re: TS Printing problems...

Ok, but any suggestions for my guy who can't print?

"Vera Noest [MVP]" <vera.noest@remove-this.hem.utfors.se> wrote in message
news:Xns9AFED756EAFBDveranoesthemutforsse@207.46.248.16...
> Dell printers are notorious for being incompatible with TS.
> You'd better uninstall the driver completely, you're risking the
> stability of your TS.
>
> _________________________________________________________
> Vera Noest
> MCSE, CCEA, Microsoft MVP - Terminal Server
> TS troubleshooting: http://ts.veranoest.net
> ___ please respond in newsgroup, NOT by private email ___
>
> "Mike" <mikey117@hotmail.com> wrote on 18 aug 2008 in
> microsoft.public.windows.terminal_services:
>
>> In the Event Viewer, I am only seeing messages like "Printer Dell
>> 922/CHARLIE/Session 24 was set."
 
Re: TS Printing problems...

yes, my suggestion of finding a good print driver that works and use the
article to redirect it that driver on the server.

--
Jeff Pitsch
Microsoft MVP - Terminal Services

"Mike" <mikey117@hotmail.com> wrote in message
news:OUXwkPbAJHA.5884@TK2MSFTNGP04.phx.gbl...
> Ok, but any suggestions for my guy who can't print?
>
> "Vera Noest [MVP]" <vera.noest@remove-this.hem.utfors.se> wrote in message
> news:Xns9AFED756EAFBDveranoesthemutforsse@207.46.248.16...
>> Dell printers are notorious for being incompatible with TS.
>> You'd better uninstall the driver completely, you're risking the
>> stability of your TS.
>>
>> _________________________________________________________
>> Vera Noest
>> MCSE, CCEA, Microsoft MVP - Terminal Server
>> TS troubleshooting: http://ts.veranoest.net
>> ___ please respond in newsgroup, NOT by private email ___
>>
>> "Mike" <mikey117@hotmail.com> wrote on 18 aug 2008 in
>> microsoft.public.windows.terminal_services:
>>
>>> In the Event Viewer, I am only seeing messages like "Printer Dell
>>> 922/CHARLIE/Session 24 was set."
>
>
 
Re: TS Printing problems...

Dell printers are in reality Lexmark printers, so you could try to
start with a Lexamrk driver which comes with the OS.

_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
*----------- Please reply in newsgroup -------------*

"Jeff Pitsch" <jeff@jeffpitschconsulting.com> wrote on 19 aug
2008:

> yes, my suggestion of finding a good print driver that works and
> use the article to redirect it that driver on the server.
 
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