Numerous problems installing XP

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Mike B

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Sorry, this is a bit long winded. About 3 weeks ago I sent my laptop out for
repair for a overheating problem. I was getting blue screen errors, internet
explorer has encountered a problem and must shut down, bad pool header,
system dump etc. My extended warranty does not cover software issues.

When I got it back I was told that there was a corrupt file in the operating
system. I reinstalled windows XP and the device drivers. everything worked
fine for about 30 to 40 minutes then the same errors returned. I ran
anti-virus, spyware and went into start, run cmd
sfc/scannow

No errors were found. It kept getting blue screen errors and the same issues.

Then I installed firefox and it worked without issue for two weeks, however
I had to be next to my air conditioner.

Today it prompted me to run CHKDSK
I received the folowing errors
Deleting index entry from $130 of file 19047
deleting index entry from index $130 on file 20654

Recovering scroll_buttons.bmp (19085) into directory file 19047

Recovering basewindowsstate.xcs (22877) into directory file 20654

other errors that have occured
An error has been encountered that prevents setup from continuing. Setup
failed to install the product catalogs. This is a fatal error. The set up log
files should contain more information. Error code 800b0100

I have reinstalled XP on 4 different ocassions each time it work for about a
half an hour and then starts crashing again.

I tried to run repair with the recovery disk but it asks for an
administrator password. I have the product key but where would I find the
admin password?

thanks for any help.
 
Re: Numerous problems installing XP


"Mike B" <Mike B @discussions.microsoft.com> wrote in message
news:EDE6B54E-BDB5-44D2-A518-9A1C1F3E0741@microsoft.com...
> Sorry, this is a bit long winded. About 3 weeks ago I sent my laptop out
> for
> repair for a overheating problem. I was getting blue screen errors,
> internet
> explorer has encountered a problem and must shut down, bad pool header,
> system dump etc. My extended warranty does not cover software issues.
>
> When I got it back I was told that there was a corrupt file in the
> operating
> system. I reinstalled windows XP and the device drivers. everything worked
> fine for about 30 to 40 minutes then the same errors returned. I ran
> anti-virus, spyware and went into start, run cmd
> sfc/scannow
>
> No errors were found. It kept getting blue screen errors and the same
> issues.
>
> Then I installed firefox and it worked without issue for two weeks,
> however
> I had to be next to my air conditioner.
>
> Today it prompted me to run CHKDSK
> I received the folowing errors
> Deleting index entry from $130 of file 19047
> deleting index entry from index $130 on file 20654
>
> Recovering scroll_buttons.bmp (19085) into directory file 19047
>
> Recovering basewindowsstate.xcs (22877) into directory file 20654
>
> other errors that have occured
> An error has been encountered that prevents setup from continuing. Setup
> failed to install the product catalogs. This is a fatal error. The set up
> log
> files should contain more information. Error code 800b0100
>
> I have reinstalled XP on 4 different ocassions each time it work for about
> a
> half an hour and then starts crashing again.
>
> I tried to run repair with the recovery disk but it asks for an
> administrator password. I have the product key but where would I find the
> admin password?
>
> thanks for any help.

You're not telling us if you re-installed Windows over the top of
the existing installation or if you allowed the disk to be formatted
first.

If you re-installed it on top of the existing installation, try again
after partitioning & formatting the disk.

If you have already done this then your disk is suspect. I would
replace it with a new one.
 
Re: Numerous problems installing XP

Yes , utilizing the recovery disk I allowed the disk to be formatted.

Thanks for your reply I will order a new disk and try that.

Mike

"Pegasus (MVP)" wrote:

>
> "Mike B" <Mike B @discussions.microsoft.com> wrote in message
> news:EDE6B54E-BDB5-44D2-A518-9A1C1F3E0741@microsoft.com...
> > Sorry, this is a bit long winded. About 3 weeks ago I sent my laptop out
> > for
> > repair for a overheating problem. I was getting blue screen errors,
> > internet
> > explorer has encountered a problem and must shut down, bad pool header,
> > system dump etc. My extended warranty does not cover software issues.
> >
> > When I got it back I was told that there was a corrupt file in the
> > operating
> > system. I reinstalled windows XP and the device drivers. everything worked
> > fine for about 30 to 40 minutes then the same errors returned. I ran
> > anti-virus, spyware and went into start, run cmd
> > sfc/scannow
> >
> > No errors were found. It kept getting blue screen errors and the same
> > issues.
> >
> > Then I installed firefox and it worked without issue for two weeks,
> > however
> > I had to be next to my air conditioner.
> >
> > Today it prompted me to run CHKDSK
> > I received the folowing errors
> > Deleting index entry from $130 of file 19047
> > deleting index entry from index $130 on file 20654
> >
> > Recovering scroll_buttons.bmp (19085) into directory file 19047
> >
> > Recovering basewindowsstate.xcs (22877) into directory file 20654
> >
> > other errors that have occured
> > An error has been encountered that prevents setup from continuing. Setup
> > failed to install the product catalogs. This is a fatal error. The set up
> > log
> > files should contain more information. Error code 800b0100
> >
> > I have reinstalled XP on 4 different ocassions each time it work for about
> > a
> > half an hour and then starts crashing again.
> >
> > I tried to run repair with the recovery disk but it asks for an
> > administrator password. I have the product key but where would I find the
> > admin password?
> >
> > thanks for any help.
>
> You're not telling us if you re-installed Windows over the top of
> the existing installation or if you allowed the disk to be formatted
> first.
>
> If you re-installed it on top of the existing installation, try again
> after partitioning & formatting the disk.
>
> If you have already done this then your disk is suspect. I would
> replace it with a new one.
>
>
>
 
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