SP3 has blocked incoming email

[campden]

Yesterday Microsoft sent me Service Pack 3.

Since then, my main email account with Yahoo has received no emails. I
would normally have had about 15.

The error message says:-
The server responded with an error. Account: 'xxxxx@yahoo.co.uk', Server:
'pop.mail.yahoo.co.uk', Protocol: POP3, Server Response: '-ERR AVG POP3 Proxy
Server: Cannot connect to the mail server!', Port: 110, Secure(SSL): No,
Server Error: 0x800CCC90, Error Number: 0x800CCC90

I sent myself one using a spare account, with no problems.

Can you tell me how to fix this, or can I roll back to before SP3 was
introduced. I like to keep up to date but want to receive emails even more.

I use Windows XP, Outlook Express

 

[PA Bear [MS MVP]]

Re: SP3 has blocked incoming email

[X-post to OE General]

Troubleshooting error messages that you receive when you are using OL and OE
http://support.microsoft.com/kb/813514

Disable email scanning by your anti-virus application. It provides no
additional protection and even Symantec says it's not necessary:

<QP>
Disabling Email Scanning does not leave you unprotected against viruses that
are distributed as email attachments. Norton AntiVirus Auto-Protect scans
incoming files as they are saved to your hard drive, including email and
email attachments. Email Scanning is just another layer on top of this. To
make sure that Auto-Protect is providing the maximum protection, keep
Auto-Protect enabled and run LiveUpdate regularly to ensure that you have
the most recent virus definitions.
</QP>
http://service1.symantec.com/SUPPORT/nav.nsf/docid/2002111812533106
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


campden wrote:
> Yesterday Microsoft sent me Service Pack 3.
>
> Since then, my main email account with Yahoo has received no emails. I
> would normally have had about 15.
>
> The error message says:-
> The server responded with an error. Account: 'xxxxx@yahoo.co.uk', Server:
> 'pop.mail.yahoo.co.uk', Protocol: POP3, Server Response: '-ERR AVG POP3
> Proxy Server: Cannot connect to the mail server!', Port: 110, Secure(SSL):
> No, Server Error: 0x800CCC90, Error Number: 0x800CCC90
>
> I sent myself one using a spare account, with no problems.
>
> Can you tell me how to fix this, or can I roll back to before SP3 was
> introduced. I like to keep up to date but want to receive emails even
> more.
>
> I use Windows XP, Outlook Express

 

[campden]

Re: SP3 has blocked incoming email

Thank you for your quick reply.

I disabled email scanning, as you suggested and now have a new error message
saying

The connection to the server has failed. Account: 's.peltz@yahoo.co.uk',
Server: 'pop.mail.yahoo.co.uk', Protocol: POP3, Port: 110, Secure(SSL): No,
Socket Error: 10060, Error Number: 0x800CCC0E

Any ideas?

"PA Bear [MS MVP]" wrote:

> [X-post to OE General]
>
> Troubleshooting error messages that you receive when you are using OL and OE
> http://support.microsoft.com/kb/813514
>
> Disable email scanning by your anti-virus application. It provides no
> additional protection and even Symantec says it's not necessary:
>
> <QP>
> Disabling Email Scanning does not leave you unprotected against viruses that
> are distributed as email attachments. Norton AntiVirus Auto-Protect scans
> incoming files as they are saved to your hard drive, including email and
> email attachments. Email Scanning is just another layer on top of this. To
> make sure that Auto-Protect is providing the maximum protection, keep
> Auto-Protect enabled and run LiveUpdate regularly to ensure that you have
> the most recent virus definitions.
> </QP>
> http://service1.symantec.com/SUPPORT/nav.nsf/docid/2002111812533106
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> AumHa VSOP & Admin http://aumha.net
> DTS-L http://dts-l.net/
>
>
> campden wrote:
> > Yesterday Microsoft sent me Service Pack 3.
> >
> > Since then, my main email account with Yahoo has received no emails. I
> > would normally have had about 15.
> >
> > The error message says:-
> > The server responded with an error. Account: 'xxxxx@yahoo.co.uk', Server:
> > 'pop.mail.yahoo.co.uk', Protocol: POP3, Server Response: '-ERR AVG POP3
> > Proxy Server: Cannot connect to the mail server!', Port: 110, Secure(SSL):
> > No, Server Error: 0x800CCC90, Error Number: 0x800CCC90
> >
> > I sent myself one using a spare account, with no problems.
> >
> > Can you tell me how to fix this, or can I roll back to before SP3 was
> > introduced. I like to keep up to date but want to receive emails even
> > more.
> >
> > I use Windows XP, Outlook Express
>
>

Thank you for your quick reply.

I disabled email scanning, as you suggested and now have a new failure message

 

[campden]

Re: SP3 has blocked incoming email



"PA Bear [MS MVP]" wrote:

> [X-post to OE General]
>
> Troubleshooting error messages that you receive when you are using OL and OE
> http://support.microsoft.com/kb/813514
>
> Disable email scanning by your anti-virus application. It provides no
> additional protection and even Symantec says it's not necessary:
>
> <QP>
> Disabling Email Scanning does not leave you unprotected against viruses that
> are distributed as email attachments. Norton AntiVirus Auto-Protect scans
> incoming files as they are saved to your hard drive, including email and
> email attachments. Email Scanning is just another layer on top of this. To
> make sure that Auto-Protect is providing the maximum protection, keep
> Auto-Protect enabled and run LiveUpdate regularly to ensure that you have
> the most recent virus definitions.
> </QP>
> http://service1.symantec.com/SUPPORT/nav.nsf/docid/2002111812533106
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> AumHa VSOP & Admin http://aumha.net
> DTS-L http://dts-l.net/
>
>
> campden wrote:
> > Yesterday Microsoft sent me Service Pack 3.
> >
> > Since then, my main email account with Yahoo has received no emails. I
> > would normally have had about 15.
> >
> > The error message says:-
> > The server responded with an error. Account: 'xxxxx@yahoo.co.uk', Server:
> > 'pop.mail.yahoo.co.uk', Protocol: POP3, Server Response: '-ERR AVG POP3
> > Proxy Server: Cannot connect to the mail server!', Port: 110, Secure(SSL):
> > No, Server Error: 0x800CCC90, Error Number: 0x800CCC90
> >
> > I sent myself one using a spare account, with no problems.
> >
> > Can you tell me how to fix this, or can I roll back to before SP3 was
> > introduced. I like to keep up to date but want to receive emails even
> > more.
> >
> > I use Windows XP, Outlook Express
>
>

 

[campden]

Re: SP3 has blocked incoming email


Please could you edit this last post to remove my email address

"campden" wrote:

> Thank you for your quick reply.
>
> I disabled email scanning, as you suggested and now have a new error message
> saying
>
> The connection to the server has failed. Account: 's.peltz@yahoo.co.uk',
> Server: 'pop.mail.yahoo.co.uk', Protocol: POP3, Port: 110, Secure(SSL): No,
> Socket Error: 10060, Error Number: 0x800CCC0E
>
> Any ideas?
>
> "PA Bear [MS MVP]" wrote:
>
> > [X-post to OE General]
> >
> > Troubleshooting error messages that you receive when you are using OL and OE
> > http://support.microsoft.com/kb/813514
> >
> > Disable email scanning by your anti-virus application. It provides no
> > additional protection and even Symantec says it's not necessary:
> >
> > <QP>
> > Disabling Email Scanning does not leave you unprotected against viruses that
> > are distributed as email attachments. Norton AntiVirus Auto-Protect scans
> > incoming files as they are saved to your hard drive, including email and
> > email attachments. Email Scanning is just another layer on top of this. To
> > make sure that Auto-Protect is providing the maximum protection, keep
> > Auto-Protect enabled and run LiveUpdate regularly to ensure that you have
> > the most recent virus definitions.
> > </QP>
> > http://service1.symantec.com/SUPPORT/nav.nsf/docid/2002111812533106
> > --
> > ~Robear Dyer (PA Bear)
> > MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> > AumHa VSOP & Admin http://aumha.net
> > DTS-L http://dts-l.net/
> >
> >
> > campden wrote:
> > > Yesterday Microsoft sent me Service Pack 3.
> > >
> > > Since then, my main email account with Yahoo has received no emails. I
> > > would normally have had about 15.
> > >
> > > The error message says:-
> > > The server responded with an error. Account: 'xxxxx@yahoo.co.uk', Server:
> > > 'pop.mail.yahoo.co.uk', Protocol: POP3, Server Response: '-ERR AVG POP3
> > > Proxy Server: Cannot connect to the mail server!', Port: 110, Secure(SSL):
> > > No, Server Error: 0x800CCC90, Error Number: 0x800CCC90
> > >
> > > I sent myself one using a spare account, with no problems.
> > >
> > > Can you tell me how to fix this, or can I roll back to before SP3 was
> > > introduced. I like to keep up to date but want to receive emails even
> > > more.
> > >
> > > I use Windows XP, Outlook Express
> >
> >
>
> Thank you for your quick reply.
>
> I disabled email scanning, as you suggested and now have a new failure message

 

[Tom [Pepper] Willett]

Re: SP3 has blocked incoming email

These posts can't be edited, and are picked up by various news servers all
over the world...your email address will be on usenet for eternity.

"campden" <campden@discussions.microsoft.com> wrote in message
news:64ADD3F1-B6CC-4414-BC24-34CCAF36E09D@microsoft.com...
:
: Please could you edit this last post to remove my email address
:
:

 

[Tom [Pepper] Willett]

Re: SP3 has blocked incoming email

Simply disabling email scanning usually isn't effective. You need to
uninstall the anti virus program and do a custom re install without the
email scanning module.

"campden" <campden@discussions.microsoft.com> wrote in message
news:865278EB-BFFB-4101-AF19-9033E3EE9733@microsoft.com...
: Thank you for your quick reply.
:
: I disabled email scanning, as you suggested and now have a new error
message
: saying
:
: The connection to the server has failed. Account: 's.peltz@yahoo.co.uk',
: Server: 'pop.mail.yahoo.co.uk', Protocol: POP3, Port: 110, Secure(SSL):
No,
: Socket Error: 10060, Error Number: 0x800CCC0E
:
: Any ideas?
:
: "PA Bear [MS MVP]" wrote:
:
: > [X-post to OE General]
: >
: > Troubleshooting error messages that you receive when you are using OL
and OE
: > http://support.microsoft.com/kb/813514
: >
: > Disable email scanning by your anti-virus application. It provides no
: > additional protection and even Symantec says it's not necessary:
: >
: > <QP>
: > Disabling Email Scanning does not leave you unprotected against viruses
that
: > are distributed as email attachments. Norton AntiVirus Auto-Protect
scans
: > incoming files as they are saved to your hard drive, including email and
: > email attachments. Email Scanning is just another layer on top of this.
To
: > make sure that Auto-Protect is providing the maximum protection, keep
: > Auto-Protect enabled and run LiveUpdate regularly to ensure that you
have
: > the most recent virus definitions.
: > </QP>
: > http://service1.symantec.com/SUPPORT/nav.nsf/docid/2002111812533106
: > --
: > ~Robear Dyer (PA Bear)
: > MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
: > AumHa VSOP & Admin http://aumha.net
: > DTS-L http://dts-l.net/
: >
: >
: > campden wrote:
: > > Yesterday Microsoft sent me Service Pack 3.
: > >
: > > Since then, my main email account with Yahoo has received no emails.
I
: > > would normally have had about 15.
: > >
: > > The error message says:-
: > > The server responded with an error. Account: 'xxxxx@yahoo.co.uk',
Server:
: > > 'pop.mail.yahoo.co.uk', Protocol: POP3, Server Response: '-ERR AVG
POP3
: > > Proxy Server: Cannot connect to the mail server!', Port: 110,
Secure(SSL):
: > > No, Server Error: 0x800CCC90, Error Number: 0x800CCC90
: > >
: > > I sent myself one using a spare account, with no problems.
: > >
: > > Can you tell me how to fix this, or can I roll back to before SP3 was
: > > introduced. I like to keep up to date but want to receive emails even
: > > more.
: > >
: > > I use Windows XP, Outlook Express
: >
: >
:
: Thank you for your quick reply.
:
: I disabled email scanning, as you suggested and now have a new failure
message

 

[PA Bear [MS MVP]]

Re: SP3 has blocked incoming email

No.

campden wrote:
> Please could you edit this last post to remove my email address
>
> "campden" wrote:
>
>> Thank you for your quick reply.
>>
>> I disabled email scanning, as you suggested and now have a new error
>> message saying
>>
>> The connection to the server has failed. Account: 's.peltz@yahoo.co.uk',
>> Server: 'pop.mail.yahoo.co.uk', Protocol: POP3, Port: 110, Secure(SSL):
>> No,
>> Socket Error: 10060, Error Number: 0x800CCC0E
>>
>> Any ideas?
>>
>> "PA Bear [MS MVP]" wrote:
>>
>>> [X-post to OE General]
>>>
>>> Troubleshooting error messages that you receive when you are using OL
>>> and
>>> OE http://support.microsoft.com/kb/813514
>>>
>>> Disable email scanning by your anti-virus application. It provides no
>>> additional protection and even Symantec says it's not necessary:
>>>
>>> <QP>
>>> Disabling Email Scanning does not leave you unprotected against viruses
>>> that are distributed as email attachments. Norton AntiVirus Auto-Protect
>>> scans incoming files as they are saved to your hard drive, including
>>> email and email attachments. Email Scanning is just another layer on top
>>> of this. To make sure that Auto-Protect is providing the maximum
>>> protection, keep Auto-Protect enabled and run LiveUpdate regularly to
>>> ensure that you have the most recent virus definitions.
>>> </QP>
>>> http://service1.symantec.com/SUPPORT/nav.nsf/docid/2002111812533106
>>> --
>>> ~Robear Dyer (PA Bear)
>>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>>> AumHa VSOP & Admin http://aumha.net
>>> DTS-L http://dts-l.net/
>>>
>>>
>>> campden wrote:
>>>> Yesterday Microsoft sent me Service Pack 3.
>>>>
>>>> Since then, my main email account with Yahoo has received no emails.
>>>> I
>>>> would normally have had about 15.
>>>>
>>>> The error message says:-
>>>> The server responded with an error. Account: 'xxxxx@yahoo.co.uk',
>>>> Server:
>>>> 'pop.mail.yahoo.co.uk', Protocol: POP3, Server Response: '-ERR AVG POP3
>>>> Proxy Server: Cannot connect to the mail server!', Port: 110,
>>>> Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC90
>>>>
>>>> I sent myself one using a spare account, with no problems.
>>>>
>>>> Can you tell me how to fix this, or can I roll back to before SP3 was
>>>> introduced. I like to keep up to date but want to receive emails even
>>>> more.
>>>>
>>>> I use Windows XP, Outlook Express
>>>
>>>
>>
>> Thank you for your quick reply.
>>
>> I disabled email scanning, as you suggested and now have a new failure
>> message

 

[PA Bear [MS MVP]]

Re: SP3 has blocked incoming email

Please answer the following questions:

OE Tools | Identities | Manage identities: Is "Main Identity" the only
identity listed here?

Are you running AVG (Free?) v7.5 or v8.0? If the latter, did you upgrade
from v7.5?

What anti-spyware applications (other than Defender) is installed? What
third-party firewall (if any)?

Were any of the above running in the background when you installed WinXP
SP3?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/



campden wrote:
> Thank you for your quick reply.
>
> I disabled email scanning, as you suggested and now have a new error
> message
> saying
>
> The connection to the server has failed. Account: '[MUNGE]@yahoo.co.uk',
> Server: 'pop.mail.yahoo.co.uk', Protocol: POP3, Port: 110, Secure(SSL):
> No,
> Socket Error: 10060, Error Number: 0x800CCC0E
>
> Any ideas?
>
> "PA Bear [MS MVP]" wrote:
>> [X-post to OE General]
>>
>> Troubleshooting error messages that you receive when you are using OL and
>> OE http://support.microsoft.com/kb/813514
>>
>> Disable email scanning by your anti-virus application. It provides no
>> additional protection and even Symantec says it's not necessary:
>>
>> <QP>
>> Disabling Email Scanning does not leave you unprotected against viruses
>> that are distributed as email attachments. Norton AntiVirus Auto-Protect
>> scans incoming files as they are saved to your hard drive, including
>> email
>> and email attachments. Email Scanning is just another layer on top of
>> this. To make sure that Auto-Protect is providing the maximum protection,
>> keep Auto-Protect enabled and run LiveUpdate regularly to ensure that you
>> have the most recent virus definitions.
>> </QP>
>> http://service1.symantec.com/SUPPORT/nav.nsf/docid/2002111812533106
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>> AumHa VSOP & Admin http://aumha.net
>> DTS-L http://dts-l.net/
>>
>>
>> campden wrote:
>>> Yesterday Microsoft sent me Service Pack 3.
>>>
>>> Since then, my main email account with Yahoo has received no emails. I
>>> would normally have had about 15.
>>>
>>> The error message says:-
>>> The server responded with an error. Account: 'xxxxx@yahoo.co.uk',
>>> Server:
>>> 'pop.mail.yahoo.co.uk', Protocol: POP3, Server Response: '-ERR AVG POP3
>>> Proxy Server: Cannot connect to the mail server!', Port: 110,
>>> Secure(SSL):
>>> No, Server Error: 0x800CCC90, Error Number: 0x800CCC90
>>>
>>> I sent myself one using a spare account, with no problems.
>>>
>>> Can you tell me how to fix this, or can I roll back to before SP3 was
>>> introduced. I like to keep up to date but want to receive emails even
>>> more.
>>>
>>> I use Windows XP, Outlook Express
>>
>>
>
> Thank you for your quick reply.
>
> I disabled email scanning, as you suggested and now have a new failure
> message

 

[campden]

Re: SP3 has blocked incoming email

I have looked through the article on how to troubleshoot error messages. It
is very comprehensive but a bit complicated for me. If I could understand
it, I too might have MS MVP after my name.

I do not want to bother my ISP, partly because I am not confident of getting
a helpful response but mostly because I can pin point the start of the
problem to downloading Service Pack 3 yesterday.

To answer your questions:-

Only main identity listed
AVG 7.5
I use Spybot Search and destroy, (occasionally) and AdAware as well as AVG.

There was nothing in the task bar showing as running when I installed SP3.

I hope this helps.



"PA Bear [MS MVP]" wrote:

> Please answer the following questions:
>
> OE Tools | Identities | Manage identities: Is "Main Identity" the only
> identity listed here?
>
> Are you running AVG (Free?) v7.5 or v8.0? If the latter, did you upgrade
> from v7.5?
>
> What anti-spyware applications (other than Defender) is installed? What
> third-party firewall (if any)?
>
> Were any of the above running in the background when you installed WinXP
> SP3?
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> AumHa VSOP & Admin http://aumha.net
> DTS-L http://dts-l.net/
>
>
>
> campden wrote:
> > Thank you for your quick reply.
> >
> > I disabled email scanning, as you suggested and now have a new error
> > message
> > saying
> >
> > The connection to the server has failed. Account: '[MUNGE]@yahoo.co.uk',
> > Server: 'pop.mail.yahoo.co.uk', Protocol: POP3, Port: 110, Secure(SSL):
> > No,
> > Socket Error: 10060, Error Number: 0x800CCC0E
> >
> > Any ideas?
> >
> > "PA Bear [MS MVP]" wrote:
> >> [X-post to OE General]
> >>
> >> Troubleshooting error messages that you receive when you are using OL and
> >> OE http://support.microsoft.com/kb/813514
> >>
> >> Disable email scanning by your anti-virus application. It provides no
> >> additional protection and even Symantec says it's not necessary:
> >>
> >> <QP>
> >> Disabling Email Scanning does not leave you unprotected against viruses
> >> that are distributed as email attachments. Norton AntiVirus Auto-Protect
> >> scans incoming files as they are saved to your hard drive, including
> >> email
> >> and email attachments. Email Scanning is just another layer on top of
> >> this. To make sure that Auto-Protect is providing the maximum protection,
> >> keep Auto-Protect enabled and run LiveUpdate regularly to ensure that you
> >> have the most recent virus definitions.
> >> </QP>
> >> http://service1.symantec.com/SUPPORT/nav.nsf/docid/2002111812533106
> >> --
> >> ~Robear Dyer (PA Bear)
> >> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> >> AumHa VSOP & Admin http://aumha.net
> >> DTS-L http://dts-l.net/
> >>
> >>
> >> campden wrote:
> >>> Yesterday Microsoft sent me Service Pack 3.
> >>>
> >>> Since then, my main email account with Yahoo has received no emails. I
> >>> would normally have had about 15.
> >>>
> >>> The error message says:-
> >>> The server responded with an error. Account: 'xxxxx@yahoo.co.uk',
> >>> Server:
> >>> 'pop.mail.yahoo.co.uk', Protocol: POP3, Server Response: '-ERR AVG POP3
> >>> Proxy Server: Cannot connect to the mail server!', Port: 110,
> >>> Secure(SSL):
> >>> No, Server Error: 0x800CCC90, Error Number: 0x800CCC90
> >>>
> >>> I sent myself one using a spare account, with no problems.
> >>>
> >>> Can you tell me how to fix this, or can I roll back to before SP3 was
> >>> introduced. I like to keep up to date but want to receive emails even
> >>> more.
> >>>
> >>> I use Windows XP, Outlook Express
> >>
> >>
> >
> > Thank you for your quick reply.
> >
> > I disabled email scanning, as you suggested and now have a new failure
> > message
>
>

 

[Jim]

Re: SP3 has blocked incoming email


"campden" <campden@discussions.microsoft.com> wrote in message
news:8C850062-22E7-4B25-8A67-567824F7FE9F@microsoft.com...
>I have looked through the article on how to troubleshoot error messages.
>It
> is very comprehensive but a bit complicated for me. If I could understand
> it, I too might have MS MVP after my name.
>
> I do not want to bother my ISP, partly because I am not confident of
> getting
> a helpful response but mostly because I can pin point the start of the
> problem to downloading Service Pack 3 yesterday.
>
> To answer your questions:-
>
> Only main identity listed
> AVG 7.5
> I use Spybot Search and destroy, (occasionally) and AdAware as well as
> AVG.
>
> There was nothing in the task bar showing as running when I installed
> SP3.
>
> I hope this helps.
>
>
>
> "PA Bear [MS MVP]" wrote:
>
>> Please answer the following questions:
>>
>> OE Tools | Identities | Manage identities: Is "Main Identity" the only
>> identity listed here?
>>
>> Are you running AVG (Free?) v7.5 or v8.0? If the latter, did you upgrade
>> from v7.5?
>>
>> What anti-spyware applications (other than Defender) is installed? What
>> third-party firewall (if any)?
>>
>> Were any of the above running in the background when you installed WinXP
>> SP3?
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>> AumHa VSOP & Admin http://aumha.net
>> DTS-L http://dts-l.net/
>>
>>
>>
>> campden wrote:
>> > Thank you for your quick reply.
>> >
>> > I disabled email scanning, as you suggested and now have a new error
>> > message
>> > saying
>> >
>> > The connection to the server has failed. Account:
>> > '[MUNGE]@yahoo.co.uk',
>> > Server: 'pop.mail.yahoo.co.uk', Protocol: POP3, Port: 110, Secure(SSL):
>> > No,
>> > Socket Error: 10060, Error Number: 0x800CCC0E
>> >
>> > Any ideas?
>> >
>> > "PA Bear [MS MVP]" wrote:
>> >> [X-post to OE General]
>> >>
>> >> Troubleshooting error messages that you receive when you are using OL
>> >> and
>> >> OE http://support.microsoft.com/kb/813514
>> >>
>> >> Disable email scanning by your anti-virus application. It provides no
>> >> additional protection and even Symantec says it's not necessary:
>> >>
>> >> <QP>
>> >> Disabling Email Scanning does not leave you unprotected against
>> >> viruses
>> >> that are distributed as email attachments. Norton AntiVirus
>> >> Auto-Protect
>> >> scans incoming files as they are saved to your hard drive, including
>> >> email
>> >> and email attachments. Email Scanning is just another layer on top of
>> >> this. To make sure that Auto-Protect is providing the maximum
>> >> protection,
>> >> keep Auto-Protect enabled and run LiveUpdate regularly to ensure that
>> >> you
>> >> have the most recent virus definitions.
>> >> </QP>
>> >> http://service1.symantec.com/SUPPORT/nav.nsf/docid/2002111812533106
>> >> --
>> >> ~Robear Dyer (PA Bear)
>> >> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>> >> AumHa VSOP & Admin http://aumha.net
>> >> DTS-L http://dts-l.net/
>> >>
>> >>
>> >> campden wrote:
>> >>> Yesterday Microsoft sent me Service Pack 3.
>> >>>
>> >>> Since then, my main email account with Yahoo has received no emails.
>> >>> I
>> >>> would normally have had about 15.
>> >>>
>> >>> The error message says:-
>> >>> The server responded with an error. Account: 'xxxxx@yahoo.co.uk',
>> >>> Server:
>> >>> 'pop.mail.yahoo.co.uk', Protocol: POP3, Server Response: '-ERR AVG
>> >>> POP3
>> >>> Proxy Server: Cannot connect to the mail server!', Port: 110,
>> >>> Secure(SSL):
>> >>> No, Server Error: 0x800CCC90, Error Number: 0x800CCC90
>> >>>
>> >>> I sent myself one using a spare account, with no problems.
>> >>>
>> >>> Can you tell me how to fix this, or can I roll back to before SP3 was
>> >>> introduced. I like to keep up to date but want to receive emails
>> >>> even
>> >>> more.
>> >>>
>> >>> I use Windows XP, Outlook Express
>> >>
>> >>
>> >
>> > Thank you for your quick reply.
>> >
>> > I disabled email scanning, as you suggested and now have a new failure
>> > message
>>
>>
You should have disabled AVG before you installed SP3. Sometimes having the
AV running causes many problems; sometimes it doesn't. In the case of a
large update such as SP3, it is prudent to turn off AV scanning.
Jim

 

[PA Bear [MS MVP]]

Re: SP3 has blocked incoming email

You will want to print or copy/paste these instructions into Notepad for
offline reference.

1. Download the installer for AVG Free v8.0, saving it to your C: drive
(i.e, C:\avg_free_stf_en_8_138a1332.exe[) =>
http://free.grisoft.com/ww.download?prd=afe or
http://www.grisoft.cz/filedir/inst/avg_free_stf_en_8_138a1332.exe

2. Uninstall AVG 7.5 via Add/Remove Programs & reboot.

NB: You're "working without a net" now: Don't to ANYTHING else online (e.g.,
browsing; reading email; chatting) until you've got AVG 8.0 installed,
properly configured, and updated!

3. Carefully follow these instructions to install AVG 8.0:
http://free.grisoft.com/ww.faq.num-1338

Tip: Opt to do a CUSTOM install and do NOT install the toolbar (if offered)
or either of the email scanners.

4. Configure AVG as you wish via User Interface | Tools | Advanced settings

5. Manually check for and install any available updates.

AVG Free Suport Forum
http://freeforum.avg.com/

6. If the behavior persists, your current Identity may be damaged,
especially if its the default Main Identity. Try one or more of your
accounts in a new Named Identity (File | Identities | Add new identity).
Assuming all is well, (1) compact all folders in the old identity, (2)
import messages from the old identity into the new one, and then (3) delete
the old one (File | Identities | Manage Identities).

7. If the behavior persists in the new identity, chances are that you have a
"horked" install of SP3.

To avoid such identity corruption in future:

- Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.

- Empty Deleted Items folder daily.

- Frequently perform a manual compact of all OE folders while "working
offline". More at http://www.insideoe.com/files/maintain.htm

- Do not cancel Automatic Compacting, should it occur, and do not attempt to
close OE via Task Manager or shutdown your machine if Automatic Compacting
is taking place.

- Disable email scanning by your anti-virus application. It can cause
corruption (i.e., loss of messages), it provides no additional protection,
and even Symantec says it's not necessary...
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


campden wrote:
> I have looked through the article on how to troubleshoot error messages.
> It
> is very comprehensive but a bit complicated for me. If I could understand
> it, I too might have MS MVP after my name.
>
> I do not want to bother my ISP, partly because I am not confident of
> getting
> a helpful response but mostly because I can pin point the start of the
> problem to downloading Service Pack 3 yesterday.
>
> To answer your questions:-
>
> Only main identity listed
> AVG 7.5
> I use Spybot Search and destroy, (occasionally) and AdAware as well as
> AVG.
>
> There was nothing in the task bar showing as running when I installed
> SP3.
>
> I hope this helps.
>
> "PA Bear [MS MVP]" wrote:
>> Please answer the following questions:
>>
>> OE Tools | Identities | Manage identities: Is "Main Identity" the only
>> identity listed here?
>>
>> Are you running AVG (Free?) v7.5 or v8.0? If the latter, did you upgrade
>> from v7.5?
>>
>> What anti-spyware applications (other than Defender) is installed? What
>> third-party firewall (if any)?
>>
>> Were any of the above running in the background when you installed WinXP
>> SP3?
>>
>> campden wrote:
>>> Thank you for your quick reply.
>>>
>>> I disabled email scanning, as you suggested and now have a new error
>>> message
>>> saying
>>>
>>> The connection to the server has failed. Account: '[MUNGE]@yahoo.co.uk',
>>> Server: 'pop.mail.yahoo.co.uk', Protocol: POP3, Port: 110, Secure(SSL):
>>> No,
>>> Socket Error: 10060, Error Number: 0x800CCC0E
>>>
>>> Any ideas?
>>>
>>> "PA Bear [MS MVP]" wrote:
>>>> [X-post to OE General]
>>>>
>>>> Troubleshooting error messages that you receive when you are using OL
>>>> and
>>>> OE http://support.microsoft.com/kb/813514
>>>>
>>>> Disable email scanning by your anti-virus application. It provides no
>>>> additional protection and even Symantec says it's not necessary:
>>>>
>>>> <QP>
>>>> Disabling Email Scanning does not leave you unprotected against viruses
>>>> that are distributed as email attachments. Norton AntiVirus
>>>> Auto-Protect
>>>> scans incoming files as they are saved to your hard drive, including
>>>> email
>>>> and email attachments. Email Scanning is just another layer on top of
>>>> this. To make sure that Auto-Protect is providing the maximum
>>>> protection,
>>>> keep Auto-Protect enabled and run LiveUpdate regularly to ensure that
>>>> you
>>>> have the most recent virus definitions.
>>>> </QP>
>>>> http://service1.symantec.com/SUPPORT/nav.nsf/docid/2002111812533106
>>>>
>>>> campden wrote:
>>>>> Yesterday Microsoft sent me Service Pack 3.
>>>>>
>>>>> Since then, my main email account with Yahoo has received no emails.
>>>>> I
>>>>> would normally have had about 15.
>>>>>
>>>>> The error message says:-
>>>>> The server responded with an error. Account: 'xxxxx@yahoo.co.uk',
>>>>> Server:
>>>>> 'pop.mail.yahoo.co.uk', Protocol: POP3, Server Response: '-ERR AVG
>>>>> POP3
>>>>> Proxy Server: Cannot connect to the mail server!', Port: 110,
>>>>> Secure(SSL):
>>>>> No, Server Error: 0x800CCC90, Error Number: 0x800CCC90
>>>>>
>>>>> I sent myself one using a spare account, with no problems.
>>>>>
>>>>> Can you tell me how to fix this, or can I roll back to before SP3 was
>>>>> introduced. I like to keep up to date but want to receive emails even
>>>>> more.
>>>>>
>>>>> I use Windows XP, Outlook Express
>>>>
>>>>
>>>
>>> Thank you for your quick reply.
>>>
>>> I disabled email scanning, as you suggested and now have a new failure
>>> message

 

[N. Miller]

Re: SP3 has blocked incoming email

On Wed, 20 Aug 2008 07:25:01 -0700, campden wrote:

> "PA Bear [MS MVP]" wrote:

>> campden wrote:

>>> Yesterday Microsoft sent me Service Pack 3.
>>>
>>> Since then, my main email account with Yahoo has received no emails. I
>>> would normally have had about 15.
>>>
>>> The error message says:-
>>> The server responded with an error. Account: 'xxxxx@yahoo.co.uk', Server:
>>> 'pop.mail.yahoo.co.uk', Protocol: POP3, Server Response: '-ERR AVG POP3
>>> Proxy Server: Cannot connect to the mail server!', Port: 110, Secure(SSL):
>>> No, Server Error: 0x800CCC90, Error Number: 0x800CCC90
>>>
>>> I sent myself one using a spare account, with no problems.
>>>
>>> Can you tell me how to fix this, or can I roll back to before SP3 was
>>> introduced. I like to keep up to date but want to receive emails even
>>> more.
>>>
>>> I use Windows XP, Outlook Express

>> [X-post to OE General]
>>
>> Troubleshooting error messages that you receive when you are using OL and OE
>> http://support.microsoft.com/kb/813514
>>
>> Disable email scanning by your anti-virus application. It provides no
>> additional protection and even Symantec says it's not necessary:
>>
>> <QP>
>> Disabling Email Scanning does not leave you unprotected against viruses that
>> are distributed as email attachments. Norton AntiVirus Auto-Protect scans
>> incoming files as they are saved to your hard drive, including email and
>> email attachments. Email Scanning is just another layer on top of this. To
>> make sure that Auto-Protect is providing the maximum protection, keep
>> Auto-Protect enabled and run LiveUpdate regularly to ensure that you have
>> the most recent virus definitions.
>> </QP>
>> http://service1.symantec.com/SUPPORT/nav.nsf/docid/2002111812533106

> Thank you for your quick reply.
>
> I disabled email scanning, as you suggested and now have a new error message
> saying
>
> The connection to the server has failed. Account: 's.peltz@yahoo.co.uk',
> Server: 'pop.mail.yahoo.co.uk', Protocol: POP3, Port: 110, Secure(SSL): No,
> Socket Error: 10060, Error Number: 0x800CCC0E
>
> Any ideas?

I have Internet connectivity through "at&t Yahoo! HSI", and have no trouble
connecting to 'pop.att.yahoo.com' with MSOE 6 on Windows XP, SP3.

Of course, Yahoo! Mail has changed to requiring POP3 connection to port 995,
with SSL enabled, for accounts in the 'yahoo.com', 'yahoo.com.au', and
'yahoo.co.jp' domains, as well as the various AT&T legacy domains, such as
'pacbell.net', which comes with my ISP account. Perhaps BT Yahoo! has done
the same?

--
Norman
~Shine, bright morning light,
~now in the air the spring is coming.
~Sweet, blowing wind,
~singing down the hills and valleys.

 

[campden]

Re: SP3 has blocked incoming email

Thank you.

I copied your instructions and was all set to follow them when my problem
unexpectedly cured itself. I had been fiddling about a bit, but this was a
surprise and a pleasant one.

Now, I should still upgrade to AVG 8.0 as they are giving up on 7.5.

Does your advice to uninstall AVG 7.5 first still apply?

with thanks from

your grateful correspondent



"PA Bear [MS MVP]" wrote:

> You will want to print or copy/paste these instructions into Notepad for
> offline reference.
>
> 1. Download the installer for AVG Free v8.0, saving it to your C: drive
> (i.e, C:\avg_free_stf_en_8_138a1332.exe[) =>
> http://free.grisoft.com/ww.download?prd=afe or
> http://www.grisoft.cz/filedir/inst/avg_free_stf_en_8_138a1332.exe
>
> 2. Uninstall AVG 7.5 via Add/Remove Programs & reboot.
>
> NB: You're "working without a net" now: Don't to ANYTHING else online (e.g.,
> browsing; reading email; chatting) until you've got AVG 8.0 installed,
> properly configured, and updated!
>
> 3. Carefully follow these instructions to install AVG 8.0:
> http://free.grisoft.com/ww.faq.num-1338
>
> Tip: Opt to do a CUSTOM install and do NOT install the toolbar (if offered)
> or either of the email scanners.
>
> 4. Configure AVG as you wish via User Interface | Tools | Advanced settings
>
> 5. Manually check for and install any available updates.
>
> AVG Free Suport Forum
> http://freeforum.avg.com/
>
> 6. If the behavior persists, your current Identity may be damaged,
> especially if its the default Main Identity. Try one or more of your
> accounts in a new Named Identity (File | Identities | Add new identity).
> Assuming all is well, (1) compact all folders in the old identity, (2)
> import messages from the old identity into the new one, and then (3) delete
> the old one (File | Identities | Manage Identities).
>
> 7. If the behavior persists in the new identity, chances are that you have a
> "horked" install of SP3.
>
> To avoid such identity corruption in future:
>
> - Don't use Inbox or Sent Items to archive messages. Move them to local
> folders created for this purpose.
>
> - Empty Deleted Items folder daily.
>
> - Frequently perform a manual compact of all OE folders while "working
> offline". More at http://www.insideoe.com/files/maintain.htm
>
> - Do not cancel Automatic Compacting, should it occur, and do not attempt to
> close OE via Task Manager or shutdown your machine if Automatic Compacting
> is taking place.
>
> - Disable email scanning by your anti-virus application. It can cause
> corruption (i.e., loss of messages), it provides no additional protection,
> and even Symantec says it's not necessary...
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> AumHa VSOP & Admin http://aumha.net
> DTS-L http://dts-l.net/
>
>
> campden wrote:
> > I have looked through the article on how to troubleshoot error messages.
> > It
> > is very comprehensive but a bit complicated for me. If I could understand
> > it, I too might have MS MVP after my name.
> >
> > I do not want to bother my ISP, partly because I am not confident of
> > getting
> > a helpful response but mostly because I can pin point the start of the
> > problem to downloading Service Pack 3 yesterday.
> >
> > To answer your questions:-
> >
> > Only main identity listed
> > AVG 7.5
> > I use Spybot Search and destroy, (occasionally) and AdAware as well as
> > AVG.
> >
> > There was nothing in the task bar showing as running when I installed
> > SP3.
> >
> > I hope this helps.
> >
> > "PA Bear [MS MVP]" wrote:
> >> Please answer the following questions:
> >>
> >> OE Tools | Identities | Manage identities: Is "Main Identity" the only
> >> identity listed here?
> >>
> >> Are you running AVG (Free?) v7.5 or v8.0? If the latter, did you upgrade
> >> from v7.5?
> >>
> >> What anti-spyware applications (other than Defender) is installed? What
> >> third-party firewall (if any)?
> >>
> >> Were any of the above running in the background when you installed WinXP
> >> SP3?
> >>
> >> campden wrote:
> >>> Thank you for your quick reply.
> >>>
> >>> I disabled email scanning, as you suggested and now have a new error
> >>> message
> >>> saying
> >>>
> >>> The connection to the server has failed. Account: '[MUNGE]@yahoo.co.uk',
> >>> Server: 'pop.mail.yahoo.co.uk', Protocol: POP3, Port: 110, Secure(SSL):
> >>> No,
> >>> Socket Error: 10060, Error Number: 0x800CCC0E
> >>>
> >>> Any ideas?
> >>>
> >>> "PA Bear [MS MVP]" wrote:
> >>>> [X-post to OE General]
> >>>>
> >>>> Troubleshooting error messages that you receive when you are using OL
> >>>> and
> >>>> OE http://support.microsoft.com/kb/813514
> >>>>
> >>>> Disable email scanning by your anti-virus application. It provides no
> >>>> additional protection and even Symantec says it's not necessary:
> >>>>
> >>>> <QP>
> >>>> Disabling Email Scanning does not leave you unprotected against viruses
> >>>> that are distributed as email attachments. Norton AntiVirus
> >>>> Auto-Protect
> >>>> scans incoming files as they are saved to your hard drive, including
> >>>> email
> >>>> and email attachments. Email Scanning is just another layer on top of
> >>>> this. To make sure that Auto-Protect is providing the maximum
> >>>> protection,
> >>>> keep Auto-Protect enabled and run LiveUpdate regularly to ensure that
> >>>> you
> >>>> have the most recent virus definitions.
> >>>> </QP>
> >>>> http://service1.symantec.com/SUPPORT/nav.nsf/docid/2002111812533106
> >>>>
> >>>> campden wrote:
> >>>>> Yesterday Microsoft sent me Service Pack 3.
> >>>>>
> >>>>> Since then, my main email account with Yahoo has received no emails.
> >>>>> I
> >>>>> would normally have had about 15.
> >>>>>
> >>>>> The error message says:-
> >>>>> The server responded with an error. Account: 'xxxxx@yahoo.co.uk',
> >>>>> Server:
> >>>>> 'pop.mail.yahoo.co.uk', Protocol: POP3, Server Response: '-ERR AVG
> >>>>> POP3
> >>>>> Proxy Server: Cannot connect to the mail server!', Port: 110,
> >>>>> Secure(SSL):
> >>>>> No, Server Error: 0x800CCC90, Error Number: 0x800CCC90
> >>>>>
> >>>>> I sent myself one using a spare account, with no problems.
> >>>>>
> >>>>> Can you tell me how to fix this, or can I roll back to before SP3 was
> >>>>> introduced. I like to keep up to date but want to receive emails even
> >>>>> more.
> >>>>>
> >>>>> I use Windows XP, Outlook Express
> >>>>
> >>>>
> >>>
> >>> Thank you for your quick reply.
> >>>
> >>> I disabled email scanning, as you suggested and now have a new failure
> >>> message
>
>

 

[PA Bear [MS MVP]]

Re: SP3 has blocked incoming email

As AVG v7.5 will not be supported after 31 Aug-08 (cf.
http://aumha.net/viewtopic.php?f=27&t=29379 &
http://freeforum.avg.com/read.php?1,136697), I would strongly recommend that
you either follow the instructions in my last reply *or* uninstall AVG &
replace it with another AV app.
--
~PA Bear

campden wrote:
> Thank you.
>
> I copied your instructions and was all set to follow them when my problem
> unexpectedly cured itself. I had been fiddling about a bit, but this was
> a
> surprise and a pleasant one.
>
> Now, I should still upgrade to AVG 8.0 as they are giving up on 7.5.
>
> Does your advice to uninstall AVG 7.5 first still apply?
>
> with thanks from
>
> your grateful correspondent
>
>
>
> "PA Bear [MS MVP]" wrote:
>
>> You will want to print or copy/paste these instructions into Notepad for
>> offline reference.
>>
>> 1. Download the installer for AVG Free v8.0, saving it to your C: drive
>> (i.e, C:\avg_free_stf_en_8_138a1332.exe[) =>
>> http://free.grisoft.com/ww.download?prd=afe or
>> http://www.grisoft.cz/filedir/inst/avg_free_stf_en_8_138a1332.exe
>>
>> 2. Uninstall AVG 7.5 via Add/Remove Programs & reboot.
>>
>> NB: You're "working without a net" now: Don't to ANYTHING else online
>> (e.g., browsing; reading email; chatting) until you've got AVG 8.0
>> installed, properly configured, and updated!
>>
>> 3. Carefully follow these instructions to install AVG 8.0:
>> http://free.grisoft.com/ww.faq.num-1338
>>
>> Tip: Opt to do a CUSTOM install and do NOT install the toolbar (if
>> offered)
>> or either of the email scanners.
>>
>> 4. Configure AVG as you wish via User Interface | Tools | Advanced
>> settings
>>
>> 5. Manually check for and install any available updates.
>>
>> AVG Free Suport Forum
>> http://freeforum.avg.com/
>>
>> 6. If the behavior persists, your current Identity may be damaged,
>> especially if its the default Main Identity. Try one or more of your
>> accounts in a new Named Identity (File | Identities | Add new identity).
>> Assuming all is well, (1) compact all folders in the old identity, (2)
>> import messages from the old identity into the new one, and then (3)
>> delete
>> the old one (File | Identities | Manage Identities).
>>
>> 7. If the behavior persists in the new identity, chances are that you
>> have
>> a "horked" install of SP3.
>>
>> To avoid such identity corruption in future:
>>
>> - Don't use Inbox or Sent Items to archive messages. Move them to local
>> folders created for this purpose.
>>
>> - Empty Deleted Items folder daily.
>>
>> - Frequently perform a manual compact of all OE folders while "working
>> offline". More at http://www.insideoe.com/files/maintain.htm
>>
>> - Do not cancel Automatic Compacting, should it occur, and do not attempt
>> to close OE via Task Manager or shutdown your machine if Automatic
>> Compacting is taking place.
>>
>> - Disable email scanning by your anti-virus application. It can cause
>> corruption (i.e., loss of messages), it provides no additional
>> protection,
>> and even Symantec says it's not necessary...
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>> AumHa VSOP & Admin http://aumha.net
>> DTS-L http://dts-l.net/
>>
>>
>> campden wrote:
>>> I have looked through the article on how to troubleshoot error messages.
>>> It
>>> is very comprehensive but a bit complicated for me. If I could
>>> understand
>>> it, I too might have MS MVP after my name.
>>>
>>> I do not want to bother my ISP, partly because I am not confident of
>>> getting
>>> a helpful response but mostly because I can pin point the start of the
>>> problem to downloading Service Pack 3 yesterday.
>>>
>>> To answer your questions:-
>>>
>>> Only main identity listed
>>> AVG 7.5
>>> I use Spybot Search and destroy, (occasionally) and AdAware as well as
>>> AVG.
>>>
>>> There was nothing in the task bar showing as running when I installed
>>> SP3.
>>>
>>> I hope this helps.
>>>
>>> "PA Bear [MS MVP]" wrote:
>>>> Please answer the following questions:
>>>>
>>>> OE Tools | Identities | Manage identities: Is "Main Identity" the only
>>>> identity listed here?
>>>>
>>>> Are you running AVG (Free?) v7.5 or v8.0? If the latter, did you
>>>> upgrade
>>>> from v7.5?
>>>>
>>>> What anti-spyware applications (other than Defender) is installed?
>>>> What
>>>> third-party firewall (if any)?
>>>>
>>>> Were any of the above running in the background when you installed
>>>> WinXP
>>>> SP3?
>>>>
>>>> campden wrote:
>>>>> Thank you for your quick reply.
>>>>>
>>>>> I disabled email scanning, as you suggested and now have a new error
>>>>> message
>>>>> saying
>>>>>
>>>>> The connection to the server has failed. Account:
>>>>> '[MUNGE]@yahoo.co.uk',
>>>>> Server: 'pop.mail.yahoo.co.uk', Protocol: POP3, Port: 110,
>>>>> Secure(SSL):
>>>>> No,
>>>>> Socket Error: 10060, Error Number: 0x800CCC0E
>>>>>
>>>>> Any ideas?
>>>>>
>>>>> "PA Bear [MS MVP]" wrote:
>>>>>> [X-post to OE General]
>>>>>>
>>>>>> Troubleshooting error messages that you receive when you are using OL
>>>>>> and
>>>>>> OE http://support.microsoft.com/kb/813514
>>>>>>
>>>>>> Disable email scanning by your anti-virus application. It provides
>>>>>> no
>>>>>> additional protection and even Symantec says it's not necessary:
>>>>>>
>>>>>> <QP>
>>>>>> Disabling Email Scanning does not leave you unprotected against
>>>>>> viruses
>>>>>> that are distributed as email attachments. Norton AntiVirus
>>>>>> Auto-Protect
>>>>>> scans incoming files as they are saved to your hard drive, including
>>>>>> email
>>>>>> and email attachments. Email Scanning is just another layer on top of
>>>>>> this. To make sure that Auto-Protect is providing the maximum
>>>>>> protection,
>>>>>> keep Auto-Protect enabled and run LiveUpdate regularly to ensure that
>>>>>> you
>>>>>> have the most recent virus definitions.
>>>>>> </QP>
>>>>>> http://service1.symantec.com/SUPPORT/nav.nsf/docid/2002111812533106
>>>>>>
>>>>>> campden wrote:
>>>>>>> Yesterday Microsoft sent me Service Pack 3.
>>>>>>>
>>>>>>> Since then, my main email account with Yahoo has received no
>>>>>>> emails.
>>>>>>> I
>>>>>>> would normally have had about 15.
>>>>>>>
>>>>>>> The error message says:-
>>>>>>> The server responded with an error. Account: 'xxxxx@yahoo.co.uk',
>>>>>>> Server:
>>>>>>> 'pop.mail.yahoo.co.uk', Protocol: POP3, Server Response: '-ERR AVG
>>>>>>> POP3
>>>>>>> Proxy Server: Cannot connect to the mail server!', Port: 110,
>>>>>>> Secure(SSL):
>>>>>>> No, Server Error: 0x800CCC90, Error Number: 0x800CCC90
>>>>>>>
>>>>>>> I sent myself one using a spare account, with no problems.
>>>>>>>
>>>>>>> Can you tell me how to fix this, or can I roll back to before SP3
>>>>>>> was
>>>>>>> introduced. I like to keep up to date but want to receive emails
>>>>>>> even
>>>>>>> more.
>>>>>>>
>>>>>>> I use Windows XP, Outlook Express
>>>>>>
>>>>>>
>>>>>
>>>>> Thank you for your quick reply.
>>>>>
>>>>> I disabled email scanning, as you suggested and now have a new failure
>>>>> message