Printers shown offline after running Print migrator 3.1 in restore

[Mugen]

Hi everyone,

I am trying to migrate all of the printers (about 50 printers and most are
HP) from Windows 2000 server to new built Winodws 2003 server. I was able to
backup as a cab file using Printer Migrator 3.1 from old Windows 2000 print
server. However, when I tried to restore the cab file to new Windows 2003
server. It gave me an error message (must have to install HP JetAdmin) in the
middle of process.
Here is the error:
WARNING: The following service (print monitor) must to be installed on the
target and the restore re-run -SOFTWARE\Hewlett-Packard\HP JetAdmin.

I clicked OK and keep running until finish completely. But when I open
Printer folder. Most of the printers are shown as offline. I tried to
downloaed HP Jetadmin from HP site but it is no longer available and
therefore, I downloaded HP Web jetadmin instead and installed it. I ran Print
Migrator 3.1 again but it gave me the exact error message. What can I do to
fix that? Because right now most of the printers are shown OFFLINE and HP
Jetadmin is no longer available. I go to properties of thoses offline
printers, they are not map to any port like TCP/IP or HP Jetadmin.

Any input will be very appreciated.

Thanks.
Mugen

 

[Alan Morris [MSFT]]

Re: Printers shown offline after running Print migrator 3.1 in restore

Since the software for the port monitor is not running, the printer cannot
send print data anywhere.

You will need to add the Vendor port monitor before restore or change the
ports on the Windows 2000 server to Standard TCP/IP ports, then backup the
server.

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/search/?adv=1

This posting is provided "AS IS" with no warranties, and confers no rights.

"Mugen" <Mugen@discussions.microsoft.com> wrote in message
news:7F1F6B5B-354C-4EF4-923F-F9A545DDA3BB@microsoft.com...
> Hi everyone,
>
> I am trying to migrate all of the printers (about 50 printers and most are
> HP) from Windows 2000 server to new built Winodws 2003 server. I was able
> to
> backup as a cab file using Printer Migrator 3.1 from old Windows 2000
> print
> server. However, when I tried to restore the cab file to new Windows 2003
> server. It gave me an error message (must have to install HP JetAdmin) in
> the
> middle of process.
> Here is the error:
> WARNING: The following service (print monitor) must to be installed on the
> target and the restore re-run -SOFTWARE\Hewlett-Packard\HP JetAdmin.
>
> I clicked OK and keep running until finish completely. But when I open
> Printer folder. Most of the printers are shown as offline. I tried to
> downloaed HP Jetadmin from HP site but it is no longer available and
> therefore, I downloaded HP Web jetadmin instead and installed it. I ran
> Print
> Migrator 3.1 again but it gave me the exact error message. What can I do
> to
> fix that? Because right now most of the printers are shown OFFLINE and HP
> Jetadmin is no longer available. I go to properties of thoses offline
> printers, they are not map to any port like TCP/IP or HP Jetadmin.
>
> Any input will be very appreciated.
>
> Thanks.
> Mugen

 

[Mugen]

Re: Printers shown offline after running Print migrator 3.1 in res

Re: Printers shown offline after running Print migrator 3.1 in res

Thanks for the reply!

How do I add the Vendor port monitor? You mean install HP Jetadmin? But it
is no longer available.

"Alan Morris [MSFT]" wrote:

> Since the software for the port monitor is not running, the printer cannot
> send print data anywhere.
>
> You will need to add the Vendor port monitor before restore or change the
> ports on the Windows 2000 server to Standard TCP/IP ports, then backup the
> server.
>
> --
> Alan Morris
> Windows Printing Team
> Search the Microsoft Knowledge Base here:
> http://support.microsoft.com/search/?adv=1
>
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
> "Mugen" <Mugen@discussions.microsoft.com> wrote in message
> news:7F1F6B5B-354C-4EF4-923F-F9A545DDA3BB@microsoft.com...
> > Hi everyone,
> >
> > I am trying to migrate all of the printers (about 50 printers and most are
> > HP) from Windows 2000 server to new built Winodws 2003 server. I was able
> > to
> > backup as a cab file using Printer Migrator 3.1 from old Windows 2000
> > print
> > server. However, when I tried to restore the cab file to new Windows 2003
> > server. It gave me an error message (must have to install HP JetAdmin) in
> > the
> > middle of process.
> > Here is the error:
> > WARNING: The following service (print monitor) must to be installed on the
> > target and the restore re-run -SOFTWARE\Hewlett-Packard\HP JetAdmin.
> >
> > I clicked OK and keep running until finish completely. But when I open
> > Printer folder. Most of the printers are shown as offline. I tried to
> > downloaed HP Jetadmin from HP site but it is no longer available and
> > therefore, I downloaded HP Web jetadmin instead and installed it. I ran
> > Print
> > Migrator 3.1 again but it gave me the exact error message. What can I do
> > to
> > fix that? Because right now most of the printers are shown OFFLINE and HP
> > Jetadmin is no longer available. I go to properties of thoses offline
> > printers, they are not map to any port like TCP/IP or HP Jetadmin.
> >
> > Any input will be very appreciated.
> >
> > Thanks.
> > Mugen
>
>
>

 

[Alan Morris [MSFT]]

Re: Printers shown offline after running Print migrator 3.1 in res

Re: Printers shown offline after running Print migrator 3.1 in res

You'll need to talk to HP regarding their software.

I gave you two choices

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/search/?adv=1

This posting is provided "AS IS" with no warranties, and confers no rights.

"Mugen" <Mugen@discussions.microsoft.com> wrote in message
news:5C1A825A-ABFB-40C6-895F-FF28EE0EF4B9@microsoft.com...
> Thanks for the reply!
>
> How do I add the Vendor port monitor? You mean install HP Jetadmin? But
> it
> is no longer available.
>
> "Alan Morris [MSFT]" wrote:
>
>> Since the software for the port monitor is not running, the printer
>> cannot
>> send print data anywhere.
>>
>> You will need to add the Vendor port monitor before restore or change the
>> ports on the Windows 2000 server to Standard TCP/IP ports, then backup
>> the
>> server.
>>
>> --
>> Alan Morris
>> Windows Printing Team
>> Search the Microsoft Knowledge Base here:
>> http://support.microsoft.com/search/?adv=1
>>
>> This posting is provided "AS IS" with no warranties, and confers no
>> rights.
>>
>> "Mugen" <Mugen@discussions.microsoft.com> wrote in message
>> news:7F1F6B5B-354C-4EF4-923F-F9A545DDA3BB@microsoft.com...
>> > Hi everyone,
>> >
>> > I am trying to migrate all of the printers (about 50 printers and most
>> > are
>> > HP) from Windows 2000 server to new built Winodws 2003 server. I was
>> > able
>> > to
>> > backup as a cab file using Printer Migrator 3.1 from old Windows 2000
>> > print
>> > server. However, when I tried to restore the cab file to new Windows
>> > 2003
>> > server. It gave me an error message (must have to install HP JetAdmin)
>> > in
>> > the
>> > middle of process.
>> > Here is the error:
>> > WARNING: The following service (print monitor) must to be installed on
>> > the
>> > target and the restore re-run -SOFTWARE\Hewlett-Packard\HP JetAdmin.
>> >
>> > I clicked OK and keep running until finish completely. But when I open
>> > Printer folder. Most of the printers are shown as offline. I tried to
>> > downloaed HP Jetadmin from HP site but it is no longer available and
>> > therefore, I downloaded HP Web jetadmin instead and installed it. I ran
>> > Print
>> > Migrator 3.1 again but it gave me the exact error message. What can I
>> > do
>> > to
>> > fix that? Because right now most of the printers are shown OFFLINE and
>> > HP
>> > Jetadmin is no longer available. I go to properties of thoses offline
>> > printers, they are not map to any port like TCP/IP or HP Jetadmin.
>> >
>> > Any input will be very appreciated.
>> >
>> > Thanks.
>> > Mugen
>>
>>
>>

 

[Mugen]

Re: Printers shown offline after running Print migrator 3.1 in res

Re: Printers shown offline after running Print migrator 3.1 in res

There is nothing HP can do as I mentioned HP JetDirect is NO LONGER AVAILABLE.
I installed HP Web Jetadmin on new Windows 2003 server but still get the
exact error message. What about this... if I just go to property of each
Offline printer from new Windows 2003 server and manually add the std TCP/IP
port to each offline printer. Will that be work as good as before? I just
think that your second suggestion "by changing the ports on the old windows
2000 server to std tcp/ip port will be same effort if I add and map new std
tcp/ip port on each of the offline printer on new Windows 2003 server.

Thanks.

"Alan Morris [MSFT]" wrote:

> You'll need to talk to HP regarding their software.
>
> I gave you two choices
>
> --
> Alan Morris
> Windows Printing Team
> Search the Microsoft Knowledge Base here:
> http://support.microsoft.com/search/?adv=1
>
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
> "Mugen" <Mugen@discussions.microsoft.com> wrote in message
> news:5C1A825A-ABFB-40C6-895F-FF28EE0EF4B9@microsoft.com...
> > Thanks for the reply!
> >
> > How do I add the Vendor port monitor? You mean install HP Jetadmin? But
> > it
> > is no longer available.
> >
> > "Alan Morris [MSFT]" wrote:
> >
> >> Since the software for the port monitor is not running, the printer
> >> cannot
> >> send print data anywhere.
> >>
> >> You will need to add the Vendor port monitor before restore or change the
> >> ports on the Windows 2000 server to Standard TCP/IP ports, then backup
> >> the
> >> server.
> >>
> >> --
> >> Alan Morris
> >> Windows Printing Team
> >> Search the Microsoft Knowledge Base here:
> >> http://support.microsoft.com/search/?adv=1
> >>
> >> This posting is provided "AS IS" with no warranties, and confers no
> >> rights.
> >>
> >> "Mugen" <Mugen@discussions.microsoft.com> wrote in message
> >> news:7F1F6B5B-354C-4EF4-923F-F9A545DDA3BB@microsoft.com...
> >> > Hi everyone,
> >> >
> >> > I am trying to migrate all of the printers (about 50 printers and most
> >> > are
> >> > HP) from Windows 2000 server to new built Winodws 2003 server. I was
> >> > able
> >> > to
> >> > backup as a cab file using Printer Migrator 3.1 from old Windows 2000
> >> > print
> >> > server. However, when I tried to restore the cab file to new Windows
> >> > 2003
> >> > server. It gave me an error message (must have to install HP JetAdmin)
> >> > in
> >> > the
> >> > middle of process.
> >> > Here is the error:
> >> > WARNING: The following service (print monitor) must to be installed on
> >> > the
> >> > target and the restore re-run -SOFTWARE\Hewlett-Packard\HP JetAdmin.
> >> >
> >> > I clicked OK and keep running until finish completely. But when I open
> >> > Printer folder. Most of the printers are shown as offline. I tried to
> >> > downloaed HP Jetadmin from HP site but it is no longer available and
> >> > therefore, I downloaded HP Web jetadmin instead and installed it. I ran
> >> > Print
> >> > Migrator 3.1 again but it gave me the exact error message. What can I
> >> > do
> >> > to
> >> > fix that? Because right now most of the printers are shown OFFLINE and
> >> > HP
> >> > Jetadmin is no longer available. I go to properties of thoses offline
> >> > printers, they are not map to any port like TCP/IP or HP Jetadmin.
> >> >
> >> > Any input will be very appreciated.
> >> >
> >> > Thanks.
> >> > Mugen
> >>
> >>
> >>
>
>
>

 

[Alan Morris [MSFT]]

Re: Printers shown offline after running Print migrator 3.1 in res

Re: Printers shown offline after running Print migrator 3.1 in res

Yes that would also work.

On Server 2003 you can use the prnport.vbs script in system32 to add the
ports from command line rather than the UI

prncnfg.vbs can be used to set the new ports to the printer and set the
printers back to Ready ( -workoffline )

prnport.vbs /?
prncnfg.vbs /?
--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/search/?adv=1

This posting is provided "AS IS" with no warranties, and confers no rights.

"Mugen" <Mugen@discussions.microsoft.com> wrote in message
news:A2A48172-0E3B-4902-9CF2-CCBDE527C931@microsoft.com...
> There is nothing HP can do as I mentioned HP JetDirect is NO LONGER
> AVAILABLE.
> I installed HP Web Jetadmin on new Windows 2003 server but still get the
> exact error message. What about this... if I just go to property of each
> Offline printer from new Windows 2003 server and manually add the std
> TCP/IP
> port to each offline printer. Will that be work as good as before? I just
> think that your second suggestion "by changing the ports on the old
> windows
> 2000 server to std tcp/ip port will be same effort if I add and map new
> std
> tcp/ip port on each of the offline printer on new Windows 2003 server.
>
> Thanks.
>
> "Alan Morris [MSFT]" wrote:
>
>> You'll need to talk to HP regarding their software.
>>
>> I gave you two choices
>>
>> --
>> Alan Morris
>> Windows Printing Team
>> Search the Microsoft Knowledge Base here:
>> http://support.microsoft.com/search/?adv=1
>>
>> This posting is provided "AS IS" with no warranties, and confers no
>> rights.
>>
>> "Mugen" <Mugen@discussions.microsoft.com> wrote in message
>> news:5C1A825A-ABFB-40C6-895F-FF28EE0EF4B9@microsoft.com...
>> > Thanks for the reply!
>> >
>> > How do I add the Vendor port monitor? You mean install HP Jetadmin?
>> > But
>> > it
>> > is no longer available.
>> >
>> > "Alan Morris [MSFT]" wrote:
>> >
>> >> Since the software for the port monitor is not running, the printer
>> >> cannot
>> >> send print data anywhere.
>> >>
>> >> You will need to add the Vendor port monitor before restore or change
>> >> the
>> >> ports on the Windows 2000 server to Standard TCP/IP ports, then backup
>> >> the
>> >> server.
>> >>
>> >> --
>> >> Alan Morris
>> >> Windows Printing Team
>> >> Search the Microsoft Knowledge Base here:
>> >> http://support.microsoft.com/search/?adv=1
>> >>
>> >> This posting is provided "AS IS" with no warranties, and confers no
>> >> rights.
>> >>
>> >> "Mugen" <Mugen@discussions.microsoft.com> wrote in message
>> >> news:7F1F6B5B-354C-4EF4-923F-F9A545DDA3BB@microsoft.com...
>> >> > Hi everyone,
>> >> >
>> >> > I am trying to migrate all of the printers (about 50 printers and
>> >> > most
>> >> > are
>> >> > HP) from Windows 2000 server to new built Winodws 2003 server. I was
>> >> > able
>> >> > to
>> >> > backup as a cab file using Printer Migrator 3.1 from old Windows
>> >> > 2000
>> >> > print
>> >> > server. However, when I tried to restore the cab file to new Windows
>> >> > 2003
>> >> > server. It gave me an error message (must have to install HP
>> >> > JetAdmin)
>> >> > in
>> >> > the
>> >> > middle of process.
>> >> > Here is the error:
>> >> > WARNING: The following service (print monitor) must to be installed
>> >> > on
>> >> > the
>> >> > target and the restore re-run -SOFTWARE\Hewlett-Packard\HP JetAdmin.
>> >> >
>> >> > I clicked OK and keep running until finish completely. But when I
>> >> > open
>> >> > Printer folder. Most of the printers are shown as offline. I tried
>> >> > to
>> >> > downloaed HP Jetadmin from HP site but it is no longer available and
>> >> > therefore, I downloaded HP Web jetadmin instead and installed it. I
>> >> > ran
>> >> > Print
>> >> > Migrator 3.1 again but it gave me the exact error message. What can
>> >> > I
>> >> > do
>> >> > to
>> >> > fix that? Because right now most of the printers are shown OFFLINE
>> >> > and
>> >> > HP
>> >> > Jetadmin is no longer available. I go to properties of thoses
>> >> > offline
>> >> > printers, they are not map to any port like TCP/IP or HP Jetadmin.
>> >> >
>> >> > Any input will be very appreciated.
>> >> >
>> >> > Thanks.
>> >> > Mugen
>> >>
>> >>
>> >>
>>
>>
>>