Re: Service Pack 3 Installation Problems
Verbatim:
After starting the Intallation Wizard, and getting past "Performing
Inventory," but still in the middle of "Checking Product Key":
A window titled "Copy Error" pops up, containing the text:
"Setup cannot copy the file XXXXX.XXX
Ensure the location specified below is correct, or change it and insert
'Windows XP Service Pack 3 Source Files' in the drive you specify
Copy files from:
(beneath this is a drop box listing a drive address)"
I intentionally XXed out the file, because, as I stated in my original
message, the files have been different each time.
In addition, following this, as I cancelled out of the application, and
tried to retrieve the failure report, I received a window that started
"Please change your Internet Explorer security settings." It went on to ask
me to "enable userdata persistence for Internet Explorer." I already
checked, and userdate persistence is set to enable in my Internet Explorer.
This is connected to my original message where I somehow no longer have
Administrator privledges at that point. Just for giggles, I also tried to
open several apps on my desktop, with no response. Once again, I am the only
user registered to this computer, and I had to be registered in order to
attempt the install.
I should tell you, that in order to get the above information, I had to try
to update again, which not only required me to wait for the intial error, but
also screwed up my computer with the Administrator issue. I then attempted
to shut down my computer, because that's the only way I could get back on the
message board at that point. After initiating shutdown, I got the old gray
box shut down window, instead of the proper blue "Turn off computer" window.
I then attempted to shut down, and instead of getting the normal blue screen
shut down, I got a black screen with gray box. The gray box eventually went
away, and the computer stayed on. Usually, the computer eventually shuts
down from here, but on occasions such as these, it doesn't. At that point, I
then had to do the "old stand by," of hitting the power switch in the back of
my computer. That is one thing I neglected to mention in my original
message. Every now and then, my computer just quits after I lose
Administrator rights and attempt to shut down, and I have to just cut the
power.
"PA Bear [MS MVP]" wrote:
> Post the complete (verbatim) error message(s).
>
> =================================
>
> How to troubleshoot an unsuccessful installation of WinXP SP3
> http://support.microsoft.com/kb/950718
>
> WinXP SP3 - Read all prerequisites for a successful installation
> http://msmvps.com/blogs/harrywaldro...requisites-for-a-successful-installation.aspx
>
> Steps to take before you install WinXP SP3
> http://support.microsoft.com/kb/950717
>
> Free unlimited installation and compatibility support is available for
> Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat and
> e-mail support is available only in the United States and Canada.
>
> • US:
> http://support.microsoft.com/oas/default.aspx?ln=en-us&prid=11273&gprid=522131
>
> • CA:
> http://support.microsoft.com/oas/default.aspx?ln=en-ca&prid=11273&gprid=522131
>
> • UK:
> http://support.microsoft.com/oas/default.aspx?ln=en-gb&prid=11273&gprid=522131
>
> • AU:
> http://support.microsoft.com/oas/default.aspx?ln=en-au&prid=11273&gprid=522131
>
> • Other: http://support.microsoft.com/oas/default.aspx?gprid=1173 | select
> Windows XP | select Windows XP Service Pack 3
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> AumHa VSOP & Admin http://aumha.net
> DTS-L http://dts-l.net/
>
> G1811 wrote:
> > After finally downloading the Service Pack 3 update, I now find myself
> > unable to install it. While scanning my computer, and copying files prior
> > to the actual installation, I always end up getting an error message
> > saying
> > that a specific file is not where it's supposed to be. It's always a
> > different file. In addition, and I believe this is the main problem,
> > along
> > with the error message, I am always knocked out of having Administrator
> > priviledges. My computer also acts strangely at this point, with me being
> > unable to open certain apps. In addition, when I shut down, instead of
> > seeing the normal blue shut down window with the icons, I get the old
> > style
> > gray drop down menu. This has also happened after I've shut down my
> > anti-virus program. I am running XP Home edition, and am also the only
> > user registered on this computer. I am at wits end, because I have been
> > trying to get this done for several days now, and have been stuck on the
> > install problem for the entire day.
>
> 