TS W2K3 Registration Expired

  • Thread starter Thread starter jremmc
  • Start date Start date
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jremmc

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We purchased W2K3 TS with 10 TS CALs in January 2006. Aren't these permanent
and why would our registration expire? (That's the message I got in TS
Licensing app when walking thru the licensing wizard after wizard contacted
MS Activation Server -- I cancelled out since I obviously was surprised and
want to find out reason for expire and Help is no Help at all)

TS Licensing app shows the 10 CALs listed in the columns "Total" and
"Available" for "W2K3 TS Per User CAl Token" type "Retail Purchase"; however,
the "Issued" column shows "Not Applicable". And there's a "Temporary Licenses
for W2K3 TC Per Device CAL token" showing with nothing in the Total and
Available columns but 7 for Issued. I assume this screw up because
Registration has expired?

Thanks,
jremmc
 
RE: TS W2K3 Registration Expired

Per User TSCALs are not issued, so that part is normal. You may want to call
MSFT Clearinghouse about the license expiration message.


--
Patrick C. Rouse
Microsoft MVP - Terminal Server
SE, West Coast USA & Canada
Quest Software, Provision Networks Division
Virtual Client Solutions
http://www.provisionnetworks.com


"jremmc" wrote:

> We purchased W2K3 TS with 10 TS CALs in January 2006. Aren't these permanent
> and why would our registration expire? (That's the message I got in TS
> Licensing app when walking thru the licensing wizard after wizard contacted
> MS Activation Server -- I cancelled out since I obviously was surprised and
> want to find out reason for expire and Help is no Help at all)
>
> TS Licensing app shows the 10 CALs listed in the columns "Total" and
> "Available" for "W2K3 TS Per User CAl Token" type "Retail Purchase"; however,
> the "Issued" column shows "Not Applicable". And there's a "Temporary Licenses
> for W2K3 TC Per Device CAL token" showing with nothing in the Total and
> Available columns but 7 for Issued. I assume this screw up because
> Registration has expired?
>
> Thanks,
> jremmc
>
 
RE: TS W2K3 Registration Expired

Thanks Patrick. I will call for sure.

"Patrick Rouse" wrote:

> Per User TSCALs are not issued, so that part is normal. You may want to call
> MSFT Clearinghouse about the license expiration message.
>
>
> --
> Patrick C. Rouse
> Microsoft MVP - Terminal Server
> SE, West Coast USA & Canada
> Quest Software, Provision Networks Division
> Virtual Client Solutions
> http://www.provisionnetworks.com
>
>
> "jremmc" wrote:
>
> > We purchased W2K3 TS with 10 TS CALs in January 2006. Aren't these permanent
> > and why would our registration expire? (That's the message I got in TS
> > Licensing app when walking thru the licensing wizard after wizard contacted
> > MS Activation Server -- I cancelled out since I obviously was surprised and
> > want to find out reason for expire and Help is no Help at all)
> >
> > TS Licensing app shows the 10 CALs listed in the columns "Total" and
> > "Available" for "W2K3 TS Per User CAl Token" type "Retail Purchase"; however,
> > the "Issued" column shows "Not Applicable". And there's a "Temporary Licenses
> > for W2K3 TC Per Device CAL token" showing with nothing in the Total and
> > Available columns but 7 for Issued. I assume this screw up because
> > Registration has expired?
> >
> > Thanks,
> > jremmc
> >
 
RE: TS W2K3 Registration Expired

Hi,

I would like you double-check that your TS is *still* in Per User licensing
mode. There is a bug in 2003, which makes it sometimes switch back
to Per Device mode. That would explain your situation. If this
turns out to be the problem, phone Microsoft support and ask for
this hotfix:

834651 - Terminal Services licensing mode changes from Per User or
from Per Device to an invalid value after you add or remove a
Windows component
http://support.microsoft.com/?kbid=834651

If this issue still persists, please also refer to Patrick suggestion.

Thanks.


Sincerely
Morgan Che
Microsoft Online Support
Microsoft Global Technical Support Center

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--->
--->We purchased W2K3 TS with 10 TS CALs in January 2006. Aren't these
permanent
--->and why would our registration expire? (That's the message I got in TS
--->Licensing app when walking thru the licensing wizard after wizard
contacted
--->MS Activation Server -- I cancelled out since I obviously was surprised
and
--->want to find out reason for expire and Help is no Help at all)
--->
--->TS Licensing app shows the 10 CALs listed in the columns "Total" and
--->"Available" for "W2K3 TS Per User CAl Token" type "Retail Purchase";
however,
--->the "Issued" column shows "Not Applicable". And there's a "Temporary
Licenses
--->for W2K3 TC Per Device CAL token" showing with nothing in the Total and
--->Available columns but 7 for Issued. I assume this screw up because
--->Registration has expired?
--->
--->Thanks,
--->jremmc
--->
--->
 
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