Re: No ZoneAlarm problems SP3, KB951748, KB952287, KB946648 Securi
Re: No ZoneAlarm problems SP3, KB951748, KB952287, KB946648 Securi
Mow
I am now fully up-to-date with SP3, KB951748, KB952287, KB946648 and more
installed.
What I did.....
Went to zoneAlarm web site and looked for methods of totally uninstalling
product.
Apart from a few registery Keys and directories with nothing in them, it was
already totally uninstalled. Keys and directories remaining I deleted.
Importantly the list of 15 files which reside in "C:\WINDOWS\system32\" were
NOT present. I don't believe the zonealarm items above were the cause.
The other thing I did was deleted all files in "C:\WINDOWS\Prefetch", I did
notice there were Mcafee references in there a program I also no longer have
installed.
Deleted all files in the temp directory. it was fairly clean anyway.
Run a registry clean using "Registry Mechanic" not much picked up in that.
Disabled (i did not uninstall) Bullguard Virus checker, firewall spam filter.
Installed SP3 (checked connection, OK)
Installed KB951748 (checked connection, OK)
Installed KB952287, KB946648 (installed OK)
Installed remaining updates just a couple....checked connection, OK.
Enabled Bullguard checked connection, OK.
My guess is deleted all files in "C:\WINDOWS\Prefetch", made the difference.
As I had already taken Bullguard out of the game before.
I believe KB952287, KB946648 needed SP3 files, before they would work.
Anyway it is all fixed till next time.
Dave
"MowGreen [MVP]" wrote:
> http://zonealarm.donhoover.net/uninstall.html
>
> Unless you already did the steps listed in the Uninstalling ZA tutorial,
> then there is still the possibility that registry entries or a hidden
> driver were left over from uninstalling ZA.
>
> >> The KB951748 patch (with no SP3) was tried without any virus / firewall
> >> (other than windows firewall) installed and it still stopped internet
> >> connection.
>
> Doesn't matter, Dave. Unless you are totally sure that *all* of the
> Processes and Services of BullGuard were disabled and not running,
> there's always 'something' that can put a fly in the ointment, so to speak.
>
> >> Also does the install of SP3 override any / all of files which are used for
> >> internet connections?
>
> Good question. It does not override previous settings rather, it will
> install the security-related network updates that came out after SP2 but
> not ones that have been superceded by a later update.
> In plain English, the most recent network updates are installed, not all
> of them.
> Being that I'm too lazy/busy to go over all such updates ... I can't say
> which networking files are updated/replaced. <w>
>
> Did the other systems that do not have this issue ever have BullGuard or
> ZA installed ?
>
>
> MowGreen [MVP 2003-2008]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
>
>
> Dave S wrote:
>
> > Thanks Mow I'll give it a go, with SP3 and a total uninstall of Bullguard
> > first. (May be some time on this one, sound like a few hours at the weekend)
> >
> > The KB951748 patch (with no SP3) was tried without any virus / firewall
> > (other than windows firewall) installed and it still stopped internet
> > connection.
> >
> > An interesting point although I do not have ZoneAlarm installed, at one
> > point it was, it was uninstalled over a year ago. Is it possible for there to
> > be any "left over" files from the ZoneAlarm days which may have an effect?
> >
> > No processes relating to ZA are seen in the Process Explorer (from
> > Sysinteral).
> >
> > Also does the install of SP3 override any / all of files which are used for
> > internet connections?
> >
> > Dave
> >
> >
> >
> > "MowGreen [MVP]" wrote:
> >
> >
> >>>Does the “0x8007f0ed STATUS_NO_BRANCH_AVAILABLE Required installation
> >>>branch was not found in INF file” give any more clues?
> >>
> >>Either the .inf file is missing from the update package or the
> >>WINDOWS\$hf_mig$ subfolder had some contents deleted and can not
> >>determine the proper update branch.
> >>The branch is referring to GDR or QFE.
> >>This KB discusses those branches:
> >>http://support.microsoft.com/kb/824994
> >>
> >>The issue appears to be related to 3rd party firewalls and/or security
> >>software. It 'sounds' as if BullGuard was actively monitoring the system
> >>during the application of SP3.
> >>
> >>If SP3 was installed with BullGuard actively monitoring the system or
> >>if the update installation failures or the lack of internet access
> >>issues arose when BullGuard was actively monitoring the system during
> >>said update installations, then you will have to either completely and
> >>totally disable it prior to installing SP3 and/or any subsequent
> >>security updates or uninstall it, uninstall SP3, and then apply the
> >>standalone SP3 package and subsequent updates -
> >>
> >>Windows XP Service Pack 3 Network Installation Package for IT
> >>Professionals and Developers
> >>http://www.microsoft.com/downloads/...a8-5e76-401f-be08-1e1555d4f3d4&DisplayLang=en
> >>
> >>Sorry, but that's the bottom line here, Dave.
> >>
> >>MowGreen [MVP 2003-2008]
> >>===============
> >> *-343-* FDNY
> >>Never Forgotten
> >>===============
> >>
> >>
> >>
> >>Dave S wrote:
> >>
> >>
> >>>Thanks for getting back
> >>>
> >>>It may take some time for me to get back to installing SP3, and as the whole
> >>>process takes ages to happen. The smaller KB installs are quicker to see if
> >>>they work or NOT as is the case. As it is I have wasted much time (>7 hours)
> >>>trying to fix these problems.
> >>>
> >>>As for "free support incident" I tried that, the response last time I used
> >>>it was very disappointing, they mainly responded with comments about
> >>>ZoneAlarm and sent lots of non relevant web links and then closed the call
> >>>without asking me if it worked. This happen twice and I gave up thinking
> >>>there was no one who really knew anything on the other side of the E mail.
> >>>
> >>>I guess that is how they get paid (closing calls). I felt like, it was, a
> >>>waste of time……
> >>>
> >>>Does the “0x8007f0ed STATUS_NO_BRANCH_AVAILABLE Required installation
> >>>branch was not found in INF file” give any more clues?
> >>>
> >>>What does NO_BRANCH_AVAILABLE mean?
> >>>
> >>>"PA Bear [MS MVP]" wrote:
> >>>
> >>>
> >>>
> >>>>A1. Device Manager and Network Connections may be blank after you install
> >>>>Windows XP Service Pack 3
> >>>>http://support.microsoft.com/kb/953791
> >>>>
> >>>>Device Manager may not show any devices and Network Connections may not show
> >>>>any network connections after you install Windows XP Service Pack 3
> >>>>http://support.microsoft.com/kb/953979
> >>>>
> >>>>A2. See above (if SP3 was installed when you installed KB951478) and/or open
> >>>>a free support incident.
> >>>>
> >>>>A3. Open a free support incident:
> >>>>
> >>>> 0x8007f0ed STATUS_NO_BRANCH_AVAILABLE Required installation branch was
> >>>>not found in INF file
> >>>>
> >>>>Free unlimited installation and compatibility support is available for
> >>>>Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat and
> >>>>e-mail support is available only in the United States and Canada.
> >>>>
> >>>>• US:
> >>>>http://support.microsoft.com/oas/default.aspx?ln=en-us&prid=11273&gprid=522131
> >>>>
> >>>>• CA:
> >>>>http://support.microsoft.com/oas/default.aspx?ln=en-ca&prid=11273&gprid=522131
> >>>>
> >>>>• UK:
> >>>>http://support.microsoft.com/oas/default.aspx?ln=en-gb&prid=11273&gprid=522131
> >>>>
> >>>>• AU:
> >>>>http://support.microsoft.com/oas/default.aspx?ln=en-au&prid=11273&gprid=522131
> >>>>
> >>>>• Other: http://support.microsoft.com/oas/default.aspx?gprid=1173 | select
> >>>>Windows XP | select Windows XP Service Pack 3
> >>>>
> >>>>For updates other than WinXP SP3...
> >>>>
> >>>>Start a free Windows Update support incident request:
> >>>>https://support.microsoft.com/oas/default.aspx?gprid=6527
> >>>>--
> >>>>~Robear Dyer (PA Bear)
> >>>>MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> >>>>AumHa VSOP & Admin http://aumha.net
> >>>>DTS-L http://dts-l.net/
> >>>>
> >>>>
> >>>>Dave S wrote:
> >>>>
> >>>>
> >>>>>No ZoneAlarm installed, still problems SP3, KB951748, KB952287, KB946648
> >>>>>Security Updates
> >>>>>
> >>>>>Four windows Security Updates for Windows XP are causing problems on a
> >>>>>Windows XP media edition ACER T180.
> >>>>>
> >>>>>1) SP3 - stops Internet connection. Uninstall to get it back. (I
> >>>>>don't
> >>>>>have ZoneAlarm installed so it's not that)
> >>>>>Without SP3 installed.
> >>>>>2) KB951748 - stops Internet connection. Uninstall to get it back. (I
> >>>>>don't
> >>>>>have ZoneAlarm installed so it's not that)
> >>>>>3) KB952287 - fails to install error 0x8007f0ed:
> >>>>>4) KB946648 - fails to install error 0x8007f0ed:
> >>>>>
> >>>>>I use FireFox 3 as my main browser, Bullguard as the firewall and virus, I
> >>>>>uninstalled Bullguard to try and get KB951748 working, that didn't help.
> >>>>>Access through a router Netgear DG834 (wired) that allocates a specific
> >>>>>internal IP address to the PC based on the MAC address.
> >>>>>I can access the router admin page when KB951748 is installed but not the
> >>>>>Internet.
> >>>>>
> >>>>>I have other PCs (non-media XP edition) fully up-to-date with no problems
> >>>>>same router. I suspect something to do with the Media edition XP.
> >>>>>
> >>>>>Anyone have any clues?
> >>>>
> >>>>
>