Vista RDP client and printing

[td]

I have a user that recently upgraded his home PC to vista. He has a brother
intellifax 2820 printer. Apparently this printer worked on his old XP PC but
does not work on the new one. I have 2 questions. the first is when you go
to add a printer driver in server properties when it asks what driver you
want to install Vista is not an option. Also because this is a multifunction
device I would like to use a simple driver that would work in its place. Can
someone recommend a replacement driver for it?


TIA
Thomas

 

[Billy Haynes]

Re: Vista RDP client and printing

You can get the Vista upgrade driver and full installation package on the
brother website below.
http://welcome.solutions.brother.co...2820_us_as&type2=-1&os=74&flang=English&dlid=
Hope this helps!
--
Billy Haynes
@PLUS+ Computing Service Company
Professional Remote Support Services
http://www.crossloop.com/BillyHaynes
Get help from Billy!



"td" <tx2@hotmail.com> wrote in message
news:exR4NTICJHA.4724@TK2MSFTNGP05.phx.gbl...
>I have a user that recently upgraded his home PC to vista. He has a brother
>intellifax 2820 printer. Apparently this printer worked on his old XP PC
>but does not work on the new one. I have 2 questions. the first is when you
>go to add a printer driver in server properties when it asks what driver
>you want to install Vista is not an option. Also because this is a
>multifunction device I would like to use a simple driver that would work in
>its place. Can someone recommend a replacement driver for it?
>
>
> TIA
> Thomas

 

[td]

Re: Vista RDP client and printing

Thanks for responding Billy. Do I need the full driver or do I only need the
the certified print driver? I have added the certified driver but I still
can't get the printer to show up.



"Billy Haynes" <bhaynes1958@comcast.net> wrote in message
news:FAD488FA-0DF8-43B9-A981-4575E3DFC4DD@microsoft.com...
> You can get the Vista upgrade driver and full installation package on the
> brother website below.
> http://welcome.solutions.brother.co...2820_us_as&type2=-1&os=74&flang=English&dlid=
> Hope this helps!
> --
> Billy Haynes
> @PLUS+ Computing Service Company
> Professional Remote Support Services
> http://www.crossloop.com/BillyHaynes
> Get help from Billy!
>
>
>
> "td" <tx2@hotmail.com> wrote in message
> news:exR4NTICJHA.4724@TK2MSFTNGP05.phx.gbl...
>>I have a user that recently upgraded his home PC to vista. He has a
>>brother intellifax 2820 printer. Apparently this printer worked on his old
>>XP PC but does not work on the new one. I have 2 questions. the first is
>>when you go to add a printer driver in server properties when it asks what
>>driver you want to install Vista is not an option. Also because this is a
>>multifunction device I would like to use a simple driver that would work
>>in its place. Can someone recommend a replacement driver for it?
>>
>>
>> TIA
>> Thomas
>

 

[Vera Noest [MVP]]

Re: Vista RDP client and printing

Check the EventLog on the server, it will record an error when the
user logos on and the printer cannot be autoredirected, with the
reason for the failure.
_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
*----------- Please reply in newsgroup -------------*

"td" <tx2@hotmail.com> wrote on 29 aug 2008:

> Thanks for responding Billy. Do I need the full driver or do I
> only need the the certified print driver? I have added the
> certified driver but I still can't get the printer to show up.
>
>
>
> "Billy Haynes" <bhaynes1958@comcast.net> wrote in message
> news:FAD488FA-0DF8-43B9-A981-4575E3DFC4DD@microsoft.com...
>> You can get the Vista upgrade driver and full installation
>> package on the brother website below.
>> http://welcome.solutions.brother.com/bsc/public/us/us/en/dlf/dow
>> nload_index.html?reg=us&c=us&lang=en&prod=fax2820_us_as&type2=-1
>> &os=74&flang=English&dlid= Hope this helps!
>> --
>> Billy Haynes
>> @PLUS+ Computing Service Company
>> Professional Remote Support Services
>> http://www.crossloop.com/BillyHaynes
>> Get help from Billy!
>>
>>
>>
>> "td" <tx2@hotmail.com> wrote in message
>> news:exR4NTICJHA.4724@TK2MSFTNGP05.phx.gbl...
>>>I have a user that recently upgraded his home PC to vista. He
>>>has a brother intellifax 2820 printer. Apparently this printer
>>>worked on his old XP PC but does not work on the new one. I
>>>have 2 questions. the first is when you go to add a printer
>>>driver in server properties when it asks what driver you want
>>>to install Vista is not an option. Also because this is a
>>>multifunction device I would like to use a simple driver that
>>>would work in its place. Can someone recommend a replacement
>>>driver for it?
>>>
>>>
>>> TIA
>>> Thomas