Can not see local printer from TS

[Prakashkumaar]

Hi

My setup is as follows

Terminal Server Installed on Windows 2008 Server
This server is a member server to the AD which is installed on Windows2003 R2
Users are connecting to TS through RDC 6.0
Redirect printers option enabled in RDC client.
On TS Server also printer redirection enabled - Checked on TS Services
configuration- RDP-tcp properties
Initially users were able to access their locally attached printer from TS
session.
Suddenly they don't see their local printers from TS session
All they can only see is "Microsoft XPS Document Writer"
I also checked on Terminal Server - Printers - I could see only "Microsoft
XPS Document Writer"

From event log of TS I could see following logs

Event ID 1111 : Driver HP Laserjet8100 Series PCL required for printer
!!172.20.5.10!8100 SRVR is unknown. Contact the administrator to install the
driver before you log in again

Event ID 3: Printer Canon Inkjet i550 (redirected 5) was deleted, and users
will no longer be able to print to this printer. No user action is required.
To stop logging information events for the print spooler, in Control Panel,
open Printers, right-click a blank area of the window, click Run as
Administrator, click Server Properties, click the Advanced tab, and then
clear the Log spooler information events check box.

Any solution would be appreciated

Thanks
Prakash

 

[Patrick Rouse]

RE: Can not see local printer from TS

These error messages mean that there is a driver mismatch between the server
and the client. If you can upgrade the clients to Remote Desktop Client 6.1
you can use TS Easy Print, which is an XPS based Universal Printer driver,
meaning you'll be able to print to any client printer without installing the
drivers on the TS. Remote Desktop Client 6.1 is available for XP SP2, SP3 &
Vista SP1.

http://technet.microsoft.com/en-us/library/cc753853.aspx


--
Patrick C. Rouse
Microsoft MVP - Terminal Server
Systems Consultant
Quest Software, Provision Networks Division
Virtual Client Solutions
http://www.provisionnetworks.com


"Prakashkumaar" wrote:

> Hi
>
> My setup is as follows
>
> Terminal Server Installed on Windows 2008 Server
> This server is a member server to the AD which is installed on Windows2003 R2
> Users are connecting to TS through RDC 6.0
> Redirect printers option enabled in RDC client.
> On TS Server also printer redirection enabled - Checked on TS Services
> configuration- RDP-tcp properties
> Initially users were able to access their locally attached printer from TS
> session.
> Suddenly they don't see their local printers from TS session
> All they can only see is "Microsoft XPS Document Writer"
> I also checked on Terminal Server - Printers - I could see only "Microsoft
> XPS Document Writer"
>
> From event log of TS I could see following logs
>
> Event ID 1111 : Driver HP Laserjet8100 Series PCL required for printer
> !!172.20.5.10!8100 SRVR is unknown. Contact the administrator to install the
> driver before you log in again
>
> Event ID 3: Printer Canon Inkjet i550 (redirected 5) was deleted, and users
> will no longer be able to print to this printer. No user action is required.
> To stop logging information events for the print spooler, in Control Panel,
> open Printers, right-click a blank area of the window, click Run as
> Administrator, click Server Properties, click the Advanced tab, and then
> clear the Log spooler information events check box.
>
> Any solution would be appreciated
>
> Thanks
> Prakash
>
>
>