I am unable to log into websites

[enigma132]

I am not sure what to do. I am having problems logging into websites on my
computer. I will type in my username and password, hit enter and the page
will basically come back with the username and password spaces blank and it
doesn't log me in. I have reset all the settings back to default and still
nothing.

Do you have any suggestions? I can't call Dell as my service agreement has
expired and I can't afford to contact a professional at Microsoft even though
the rates are reasonable. So any advice you can give as to how to fix this
problem would be appreciated. I had to use my friends computer just to sign
on to ask this question.

The only thing is I don't know if my computer is an x64 Edition. I hope you
can still help.

 

[R. C. White]

Re: I am unable to log into websites

Hi, enigma132.

I can't help with your logon problem, but it's easy to tell if you are
running a 64-bit operating system. You didn't say if you are running WinXP
or Vista, but the steps are basically the same.

<Start>+<Break>

That is, hold down the Start key (also known as the Windows Logo key), like
Shift key, while you press the Pause/Break key, in the upper right area of
most keyboards. (If you have an F-Lock key, you may need to toggle that.)

The System Properties page should pop up in your face. IF you are running a
64-bit operating system, it will say so on this page; 32-bit editions
usually don't mention "bitness" at all.

Even if you are running Vista x64, though, it runs the 32-bit version of
Internet Explorer by default. You have to specifically locate the 64-bit IE
if you want to run it.

> I had to use my friends computer just to sign
> on to ask this question.

Which websites are you trying to visit? Microsoft Communities does not
require you to log in.

If you'd like to read the same messages in a different format, just click
here:
news://msnews.microsoft.com/microsoft.public.windows.64bit.general

That will start your newsreader (Outlook Express in WinXP, Windows Mail in
Vista, or any other newsreader that you may have installed) and connect you
to this newsgroup.

RC
--
R. C. White, CPA
San Marcos, TX
rc@grandecom.net
Microsoft Windows MVP
(Running Windows Live Mail 2008 in Vista Ultimate x64 SP1)

"enigma132" <enigma132@discussions.microsoft.com> wrote in message
news34E7682-FDF0-4F51-B690-50D19D478DEA@microsoft.com...
> I am not sure what to do. I am having problems logging into websites on my
> computer. I will type in my username and password, hit enter and the page
> will basically come back with the username and password spaces blank and
> it
> doesn't log me in. I have reset all the settings back to default and still
> nothing.
>
> Do you have any suggestions? I can't call Dell as my service agreement has
> expired and I can't afford to contact a professional at Microsoft even
> though
> the rates are reasonable. So any advice you can give as to how to fix this
> problem would be appreciated. I had to use my friends computer just to
> sign
> on to ask this question.
>
> The only thing is I don't know if my computer is an x64 Edition. I hope
> you
> can still help.

 

[enigma132]

Re: I am unable to log into websites

I run Windows XP Professional Edition on my computer. I will have to try that
trick when I get back to Florida on Sunday to see if it is a 64 bit or a 32
bit.

As far as what websites I can't log into, it is basically any website that
requires a login. They are not microsoft community websites. For an example,
I want to check my account at Sam's Club. I will try to login but the page
comes back with the username and password gone and I am back to the same page
with it saying Login required.

I think this has been happening since I installed Service Pack 3 because I
know it wasn't doing this before the installation. Any suggestions?

Thank you for getting back to me. I look forward to hearing from you again.

"R. C. White" wrote:

> Hi, enigma132.
>
> I can't help with your logon problem, but it's easy to tell if you are
> running a 64-bit operating system. You didn't say if you are running WinXP
> or Vista, but the steps are basically the same.
>
> <Start>+<Break>
>
> That is, hold down the Start key (also known as the Windows Logo key), like
> Shift key, while you press the Pause/Break key, in the upper right area of
> most keyboards. (If you have an F-Lock key, you may need to toggle that.)
>
> The System Properties page should pop up in your face. IF you are running a
> 64-bit operating system, it will say so on this page; 32-bit editions
> usually don't mention "bitness" at all.
>
> Even if you are running Vista x64, though, it runs the 32-bit version of
> Internet Explorer by default. You have to specifically locate the 64-bit IE
> if you want to run it.
>
> > I had to use my friends computer just to sign
> > on to ask this question.
>
> Which websites are you trying to visit? Microsoft Communities does not
> require you to log in.
>
> If you'd like to read the same messages in a different format, just click
> here:
> news://msnews.microsoft.com/microsoft.public.windows.64bit.general
>
> That will start your newsreader (Outlook Express in WinXP, Windows Mail in
> Vista, or any other newsreader that you may have installed) and connect you
> to this newsgroup.
>
> RC
> --
> R. C. White, CPA
> San Marcos, TX
> rc@grandecom.net
> Microsoft Windows MVP
> (Running Windows Live Mail 2008 in Vista Ultimate x64 SP1)
>
> "enigma132" <enigma132@discussions.microsoft.com> wrote in message
> news34E7682-FDF0-4F51-B690-50D19D478DEA@microsoft.com...
> > I am not sure what to do. I am having problems logging into websites on my
> > computer. I will type in my username and password, hit enter and the page
> > will basically come back with the username and password spaces blank and
> > it
> > doesn't log me in. I have reset all the settings back to default and still
> > nothing.
> >
> > Do you have any suggestions? I can't call Dell as my service agreement has
> > expired and I can't afford to contact a professional at Microsoft even
> > though
> > the rates are reasonable. So any advice you can give as to how to fix this
> > problem would be appreciated. I had to use my friends computer just to
> > sign
> > on to ask this question.
> >
> > The only thing is I don't know if my computer is an x64 Edition. I hope
> > you
> > can still help.
>

 

[Ralph]

Re: I am unable to log into websites

First off, have you changed ISP, router, or firewall settings when this
started?
Second, your security software could be interfering.

I've also seen this with certificate problems.
Unless you need it, turn off the checking.

Just three thoughts off the top of my (balding) pate.

"enigma132" <enigma132@discussions.microsoft.com> wrote in message
news:4AEFB51C-B73F-4A3C-91CE-014B6267B0A1@microsoft.com...
>I run Windows XP Professional Edition on my computer. I will have to try
>that
> trick when I get back to Florida on Sunday to see if it is a 64 bit or a
> 32
> bit.
>
> As far as what websites I can't log into, it is basically any website that
> requires a login. They are not microsoft community websites. For an
> example,
> I want to check my account at Sam's Club. I will try to login but the page
> comes back with the username and password gone and I am back to the same
> page
> with it saying Login required.
>
> I think this has been happening since I installed Service Pack 3 because I
> know it wasn't doing this before the installation. Any suggestions?
>
> Thank you for getting back to me. I look forward to hearing from you
> again.
>
> "R. C. White" wrote:
>
>> Hi, enigma132.
>>
>> I can't help with your logon problem, but it's easy to tell if you are
>> running a 64-bit operating system. You didn't say if you are running
>> WinXP
>> or Vista, but the steps are basically the same.
>>
>> <Start>+<Break>
>>
>> That is, hold down the Start key (also known as the Windows Logo key),
>> like
>> Shift key, while you press the Pause/Break key, in the upper right area
>> of
>> most keyboards. (If you have an F-Lock key, you may need to toggle
>> that.)
>>
>> The System Properties page should pop up in your face. IF you are
>> running a
>> 64-bit operating system, it will say so on this page; 32-bit editions
>> usually don't mention "bitness" at all.
>>
>> Even if you are running Vista x64, though, it runs the 32-bit version of
>> Internet Explorer by default. You have to specifically locate the 64-bit
>> IE
>> if you want to run it.
>>
>> > I had to use my friends computer just to sign
>> > on to ask this question.
>>
>> Which websites are you trying to visit? Microsoft Communities does not
>> require you to log in.
>>
>> If you'd like to read the same messages in a different format, just click
>> here:
>> news://msnews.microsoft.com/microsoft.public.windows.64bit.general
>>
>> That will start your newsreader (Outlook Express in WinXP, Windows Mail
>> in
>> Vista, or any other newsreader that you may have installed) and connect
>> you
>> to this newsgroup.
>>
>> RC
>> --
>> R. C. White, CPA
>> San Marcos, TX
>> rc@grandecom.net
>> Microsoft Windows MVP
>> (Running Windows Live Mail 2008 in Vista Ultimate x64 SP1)
>>
>> "enigma132" <enigma132@discussions.microsoft.com> wrote in message
>> news34E7682-FDF0-4F51-B690-50D19D478DEA@microsoft.com...
>> > I am not sure what to do. I am having problems logging into websites on
>> > my
>> > computer. I will type in my username and password, hit enter and the
>> > page
>> > will basically come back with the username and password spaces blank
>> > and
>> > it
>> > doesn't log me in. I have reset all the settings back to default and
>> > still
>> > nothing.
>> >
>> > Do you have any suggestions? I can't call Dell as my service agreement
>> > has
>> > expired and I can't afford to contact a professional at Microsoft even
>> > though
>> > the rates are reasonable. So any advice you can give as to how to fix
>> > this
>> > problem would be appreciated. I had to use my friends computer just to
>> > sign
>> > on to ask this question.
>> >
>> > The only thing is I don't know if my computer is an x64 Edition. I hope
>> > you
>> > can still help.
>>