Re: Wallpaper grayed out
ToddAndMargo wrote:
> Hi All,
>
> I have a customer who can not change his wallpaper.
> In Display Properties, Desktop, all the wallpapers and
> the browse button are grayed out.
>
> Is there a .reg or a policy setting to change this?
The first thing to do is make sure the computer is virus/malware-free.
http://www.elephantboycomputers.com/page2.html#Removing_Malware
Then if the computer is really clean, you can try the fixes below:
If you can't enable desktop backgrounds after a virus, MVP Kelly Theriot has
a fix. Look under Wallpaper-Desktop-Disable Changing here:
http://www.kellys-korner-xp.com/xp_w.htm
If Display tabs are missing, run Kelly's registry edit on line 285,
right-hand side "Restore all display tabs".
Check to see if these Registry entries exist:
HKCU\Software\Microsoft\Windows\CurrentVersion\GroupPolicyobject\{21A7BE9D-5027-49C1-B6F7-757B707E1C94}User\Software\Policies\Microsoft\Windows\System
If "GroupPolicyRefreshTime" and/or "GroupPolicyRefreshTimeOffset" are there,
then delete them.
HKCU\Software\Policies\Microsoft\Windows\System. If "GroupPolicyRefreshTime"
and/or "GroupPolicyRefreshTimeOffset" are there, then delete them and then
run the reg fix from Kelly's page.
A default wallpaper called wp.bmp may be set in
HKCU\Software\Policies\Microsoft\Windows\System created by the smitfraud.c
virus. Remove that and you will be able to choose different wallpapers.
For inability to change wallpaper after malware, here is another key:
Hkey_Current_User/software/Microsoft/Windows/CurrentVersion/Policies/Explorer,
Bogus values will be set to 0. Delete or set to 1.
Malke
--
MS-MVP
Elephant Boy Computers - Don't Panic!
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