Redirected Printer Disappears

[Sarah Kingswell]

One particular terminal server user on a Windows 2003 Terminal server uses
printer redirection to map a local HP 1018 Laser Printer. This has been
working for a year or so. Just recently the printer has been disappearing
from the users profile. They are able to print to it and then it just
suddenly disappears.

Has anyone experienced this before?

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[TP]

Re: Redirected Printer Disappears

Hi Sarah,

This printer is not supported for use with TS by HP. Even if it
was supported it would not be a good option because it is
host-based. Host based printers are not suitable for TS because
they use large amounts of CPU and bandwidth.

HP printers supported in Citrix Presentation Server environments June 2008

http://h71028.www7.hp.com/ERC/downloads/4AA0-8465ENW.pdf

The *exception* to this rule under 2003 is if you are using a
third-party Universal Printer Driver.

For stability reasons I would recommend removing the 1018
driver from your server. Disappearing printers is usually a sign
of the spooler service crashing.

-TP

Sarah Kingswell wrote:
> One particular terminal server user on a Windows 2003 Terminal server
> uses printer redirection to map a local HP 1018 Laser Printer. This
> has been working for a year or so. Just recently the printer has
> been disappearing from the users profile. They are able to print to
> it and then it just suddenly disappears.
>
> Has anyone experienced this before?