W
WDS
Guest
If a user has KB951748 installed, their USB printers will no longer connect
properly to Terminal Services. Usually not even showing up as an available
printer on the server. When they log off their PC will hang for several
minutes. After logging off their printer will show on the server as still
connected. While they are connected the printer does not show up.
restarting the print spooler does clear out the old connections.
If they untick printers under resources before doing the RDP connection then
they logg off normally with no hang. If KB951748 is uninstalled the problem
goes away until autoupdate puts it back in.
Service Pack 3 appears to have a similar problem as I have tried it on a
clean install going straight to SP3. it worked fine for a while then the
problem resurfaced.
servers are running Windows Server 2003 R2
PC's are XP pro (SP2 or SP3) . they are used strictly for RDP connections.
I already know about the Zone Alarm issue, no third party Firewall is
installed, antivirus is Symantec Corporate Ed 10.1.7.7. Some PCs have
BlackBerry Software installed. Printers are all HP's, Software bundles are
not installed, just drivers. That is it for additional Software.
Does anyone know of a fix for this?
properly to Terminal Services. Usually not even showing up as an available
printer on the server. When they log off their PC will hang for several
minutes. After logging off their printer will show on the server as still
connected. While they are connected the printer does not show up.
restarting the print spooler does clear out the old connections.
If they untick printers under resources before doing the RDP connection then
they logg off normally with no hang. If KB951748 is uninstalled the problem
goes away until autoupdate puts it back in.
Service Pack 3 appears to have a similar problem as I have tried it on a
clean install going straight to SP3. it worked fine for a while then the
problem resurfaced.
servers are running Windows Server 2003 R2
PC's are XP pro (SP2 or SP3) . they are used strictly for RDP connections.
I already know about the Zone Alarm issue, no third party Firewall is
installed, antivirus is Symantec Corporate Ed 10.1.7.7. Some PCs have
BlackBerry Software installed. Printers are all HP's, Software bundles are
not installed, just drivers. That is it for additional Software.
Does anyone know of a fix for this?