Can't connect to a TS Server using TS Gateway

[Alexander Wolff]

I have the following 3 pc's (virtual PCs) in a windows domain (domain1.com) :

- SRVTSG running Windows 2008 Server TS Gateway
- SRVTS1 running Windows 2008 Server Terminal Services, DNS
- PC1 running Windows XP

When I intent a RDP connection from PC1 to SRVTS1 explicity using SRVTSG
(SRVTSG or SRVTSG.domain1.com) as TS Gateway, the following error is
displayed in PC1:
"This computer can't connect to the remote computer because the Terminal
Services Gateway server address is unreachable or incorrect. Type a valid
server address"

Additional data, I can from PC1 without problem:
- ping SRVTSG.domain1.com
- open iis7 welcome page in http://SRVTSG.domain1.com
- establish a direct connection (without the TS Gateway)
to terminal services SRVTS1
some idea?

thanks in advance,
Alexander

 

[Alexander Wolff]

RE: Can't connect to a TS Server using TS Gateway

another additional info:
when PC1 is a computer running windows 2008, the connection through TS
Gateway is established without problem.



"Alexander Wolff" wrote:

> I have the following 3 pc's (virtual PCs) in a windows domain (domain1.com) :
>
> - SRVTSG running Windows 2008 Server TS Gateway
> - SRVTS1 running Windows 2008 Server Terminal Services, DNS
> - PC1 running Windows XP
>
> When I intent a RDP connection from PC1 to SRVTS1 explicity using SRVTSG
> (SRVTSG or SRVTSG.domain1.com) as TS Gateway, the following error is
> displayed in PC1:
> "This computer can't connect to the remote computer because the Terminal
> Services Gateway server address is unreachable or incorrect. Type a valid
> server address"
>
> Additional data, I can from PC1 without problem:
> - ping SRVTSG.domain1.com
> - open iis7 welcome page in http://SRVTSG.domain1.com
> - establish a direct connection (without the TS Gateway)
> to terminal services SRVTS1
> some idea?
>
> thanks in advance,
> Alexander
>
>

 

[Vera Noest [MVP]]

RE: Can't connect to a TS Server using TS Gateway

Is your XP client running SP3 and rdp client 6.1?
_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
___ please respond in newsgroup, NOT by private email ___

=?Utf-8?B?QWxleGFuZGVyIFdvbGZm?=
<AlexanderWolff@discussions.microsoft.com> wrote on 05 sep 2008 in
microsoft.public.windows.terminal_services:

> another additional info:
> when PC1 is a computer running windows 2008, the connection
> through TS Gateway is established without problem.
>
>
>
> "Alexander Wolff" wrote:
>
>> I have the following 3 pc's (virtual PCs) in a windows domain
>> (domain1.com) :
>>
>> - SRVTSG running Windows 2008 Server TS Gateway
>> - SRVTS1 running Windows 2008 Server Terminal Services, DNS
>> - PC1 running Windows XP
>>
>> When I intent a RDP connection from PC1 to SRVTS1 explicity
>> using SRVTSG (SRVTSG or SRVTSG.domain1.com) as TS Gateway, the
>> following error is displayed in PC1:
>> "This computer can't connect to the remote computer because the
>> Terminal Services Gateway server address is unreachable or
>> incorrect. Type a valid server address"
>>
>> Additional data, I can from PC1 without problem:
>> - ping SRVTSG.domain1.com
>> - open iis7 welcome page in http://SRVTSG.domain1.com
>> - establish a direct connection (without the TS Gateway)
>> to terminal services SRVTS1
>> some idea?
>>
>> thanks in advance,
>> Alexander

 

[Alexander Wolff]

RE: Can't connect to a TS Server using TS Gateway

SP2 and client 6.1

SP3 is needed?

"Vera Noest [MVP]" wrote:

> Is your XP client running SP3 and rdp client 6.1?
> _________________________________________________________
> Vera Noest
> MCSE, CCEA, Microsoft MVP - Terminal Server
> TS troubleshooting: http://ts.veranoest.net
> ___ please respond in newsgroup, NOT by private email ___
>
> =?Utf-8?B?QWxleGFuZGVyIFdvbGZm?=
> <AlexanderWolff@discussions.microsoft.com> wrote on 05 sep 2008 in
> microsoft.public.windows.terminal_services:
>
> > another additional info:
> > when PC1 is a computer running windows 2008, the connection
> > through TS Gateway is established without problem.
> >
> >
> >
> > "Alexander Wolff" wrote:
> >
> >> I have the following 3 pc's (virtual PCs) in a windows domain
> >> (domain1.com) :
> >>
> >> - SRVTSG running Windows 2008 Server TS Gateway
> >> - SRVTS1 running Windows 2008 Server Terminal Services, DNS
> >> - PC1 running Windows XP
> >>
> >> When I intent a RDP connection from PC1 to SRVTS1 explicity
> >> using SRVTSG (SRVTSG or SRVTSG.domain1.com) as TS Gateway, the
> >> following error is displayed in PC1:
> >> "This computer can't connect to the remote computer because the
> >> Terminal Services Gateway server address is unreachable or
> >> incorrect. Type a valid server address"
> >>
> >> Additional data, I can from PC1 without problem:
> >> - ping SRVTSG.domain1.com
> >> - open iis7 welcome page in http://SRVTSG.domain1.com
> >> - establish a direct connection (without the TS Gateway)
> >> to terminal services SRVTS1
> >> some idea?
> >>
> >> thanks in advance,
> >> Alexander
>

 

[Vera Noest [MVP]]

RE: Can't connect to a TS Server using TS Gateway

Not SP3 per sé, but rdp 6.1
Either install SP3, which includes rdp 6.1, or install the rdp 6.1
update for XP SP2:

952155 - Description of the Remote Desktop Connection 6.1 client
update for Terminal Services in Windows XP Service Pack 2
http://support.microsoft.com/?kbid=952155

_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
___ please respond in newsgroup, NOT by private email ___

=?Utf-8?B?QWxleGFuZGVyIFdvbGZm?=
<AlexanderWolff@discussions.microsoft.com> wrote on 06 sep 2008 in
microsoft.public.windows.terminal_services:

> SP2 and client 6.1
>
> SP3 is needed?
>
> "Vera Noest [MVP]" wrote:
>
>> Is your XP client running SP3 and rdp client 6.1?
>> _________________________________________________________
>> Vera Noest
>> MCSE, CCEA, Microsoft MVP - Terminal Server
>> TS troubleshooting: http://ts.veranoest.net
>> ___ please respond in newsgroup, NOT by private email ___
>>
>> =?Utf-8?B?QWxleGFuZGVyIFdvbGZm?=
>> <AlexanderWolff@discussions.microsoft.com> wrote on 05 sep 2008
in
>> microsoft.public.windows.terminal_services:
>>
>> > another additional info:
>> > when PC1 is a computer running windows 2008, the connection
>> > through TS Gateway is established without problem.
>> >
>> >
>> >
>> > "Alexander Wolff" wrote:
>> >
>> >> I have the following 3 pc's (virtual PCs) in a windows domain
>> >> (domain1.com) :
>> >>
>> >> - SRVTSG running Windows 2008 Server TS Gateway
>> >> - SRVTS1 running Windows 2008 Server Terminal Services, DNS
>> >> - PC1 running Windows XP
>> >>
>> >> When I intent a RDP connection from PC1 to SRVTS1 explicity
>> >> using SRVTSG (SRVTSG or SRVTSG.domain1.com) as TS Gateway,
the
>> >> following error is displayed in PC1:
>> >> "This computer can't connect to the remote computer because
the
>> >> Terminal Services Gateway server address is unreachable or
>> >> incorrect. Type a valid server address"
>> >>
>> >> Additional data, I can from PC1 without problem:
>> >> - ping SRVTSG.domain1.com
>> >> - open iis7 welcome page in http://SRVTSG.domain1.com
>> >> - establish a direct connection (without the TS Gateway)
>> >> to terminal services SRVTS1
>> >> some idea?
>> >>
>> >> thanks in advance,
>> >> Alexander