Windows Vista Help ---- Firewire problems detecting Canon MV890 Camcorder

[elioet@netscape.net]

Hi.
I hope to find a solution to this problem. I own a Vista Home Premium
(32 bit) with SP1. Yesterday I bought a firewire (IEEE1394) PCI card
and installed it. Windows didn't have any problems detecting the card
and it says there are non conflicts and it's working fine.

Next step I connected the camcorder to the firewire card (4 pin to 6
pin) turend on the camera (VCR/play) but Windows remained silent - no
detection of my camcorder.

OK, so this Camcorder is not compatible with vista I tought...gone to
the Canon website and there it is -> the camcorder *IS* compatible
with vista and doesn't need any driver.

What I fail to understand is why Windows doesn't detect the Camcorder,
if it was the model I would understand that maybe a driver is missing
but in this case I turn on the camcorder and it does nothing, simply
nothing. I have also installed Windows XP SP3 on my laptop and of
curse no problem there - the camcorder was detected immediately.

Does anyone know how to resolve this problem? I use the Camcorder for
work purposes and right now I'm stuck thinking of moving back to XP -
at least the camcorder seems to be detected with this OS.

Thank you,
Elio

 

[Richard Urban]

Re: Help ---- Firewire problems detecting Canon MV890 Camcorder

You "import" the video through the software program you wish to use to work
with the video.

Try Windows Movie maker.

Go to file | import from digital video camera

--

Richard Urban
Microsoft MVP
Windows Desktop Experience


<elioet@netscape.net> wrote in message
news:58732206-4861-459e-9f54-f3a7328d1040@26g2000hsk.googlegroups.com...
> Hi.
> I hope to find a solution to this problem. I own a Vista Home Premium
> (32 bit) with SP1. Yesterday I bought a firewire (IEEE1394) PCI card
> and installed it. Windows didn't have any problems detecting the card
> and it says there are non conflicts and it's working fine.
>
> Next step I connected the camcorder to the firewire card (4 pin to 6
> pin) turend on the camera (VCR/play) but Windows remained silent - no
> detection of my camcorder.
>
> OK, so this Camcorder is not compatible with vista I tought...gone to
> the Canon website and there it is -> the camcorder *IS* compatible
> with vista and doesn't need any driver.
>
> What I fail to understand is why Windows doesn't detect the Camcorder,
> if it was the model I would understand that maybe a driver is missing
> but in this case I turn on the camcorder and it does nothing, simply
> nothing. I have also installed Windows XP SP3 on my laptop and of
> curse no problem there - the camcorder was detected immediately.
>
> Does anyone know how to resolve this problem? I use the Camcorder for
> work purposes and right now I'm stuck thinking of moving back to XP -
> at least the camcorder seems to be detected with this OS.
>
> Thank you,
> Elio

 

[elioet@netscape.net]

Re: Help ---- Firewire problems detecting Canon MV890 Camcorder

On 7 Set, 01:13, "Richard Urban" <richardurbanREMOVET...@hotmail.com>
wrote:
> You "import" the video through the software program you wish to use to work
> with the video.
>
> Try Windows Movie maker.
>
> Go to file | import from digital video camera
>
> --
>
> Richard Urban
> Microsoft MVP
> Windows Desktop Experience
>
> <eli...@netscape.net> wrote in message
>
> news:58732206-4861-459e-9f54-f3a7328d1040@26g2000hsk.googlegroups.com...
>
> > Hi.
> > I hope to find a solution to this problem. I own a Vista Home Premium
> > (32 bit) with SP1. Yesterday I bought a firewire (IEEE1394) PCI card
> > and installed it. Windows didn't have any problems detecting the card
> > and it says there are non conflicts and it's working fine.
>
> > Next step I connected the camcorder to the firewire card (4 pin to 6
> > pin) turend on the camera (VCR/play) but Windows remained silent - no
> > detection of my camcorder.
>
> > OK, so this Camcorder is not compatible with vista I tought...gone to
> > the Canon website and there it is -> the camcorder *IS* compatible
> > with vista and doesn't need any driver.
>
> > What I fail to understand is why Windows doesn't detect the Camcorder,
> > if it was the model I would understand that maybe a driver is missing
> > but in this case I turn on the camcorder and it does nothing, simply
> > nothing. I have also installed Windows XP SP3 on my laptop and of
> > curse no problem there - the camcorder was detected immediately.
>
> > Does anyone know how to resolve this problem? I use the Camcorder for
> > work purposes and right now I'm stuck thinking of moving back to XP -
> > at least the camcorder seems to be detected with this OS.
>
> > Thank you,
> > Elio

Ehm...no, maybe I wasn't clear enough. Vista doesn't recognize my
camcorder so I cant't import anything - the Firewire card has been
recongnized with no problem and there are no hardware conflicts. Once
I connect my camcorder nothing happens, Vista doesn't seem to detect
that the camcorder has been turned on - nothing. I thought the problem
was with the firewire cable (it was a longshot but worth to try) - I
asked a friend of mine for his cable but the resolt was the same - no
detection.

Could it be a Firewall problem? since Vista doesn't even detect a
switch-on of the camcorder I think maybe the problem is somewhat
connected to a security problem - don't you think?

Elio

 

[Richard Urban]

Re: Help ---- Firewire problems detecting Canon MV890 Camcorder

I doubt that a firewall would prevent a video camera from being detected by
a software program on the same computer.

--

Richard Urban
Microsoft MVP
Windows Desktop Experience


<elioet@netscape.net> wrote in message
news:86b39323-2f3b-448e-98f2-4b114fced25c@w7g2000hsa.googlegroups.com...
> On 7 Set, 01:13, "Richard Urban" <richardurbanREMOVET...@hotmail.com>
> wrote:
>> You "import" the video through the software program you wish to use to
>> work
>> with the video.
>>
>> Try Windows Movie maker.
>>
>> Go to file | import from digital video camera
>>
>> --
>>
>> Richard Urban
>> Microsoft MVP
>> Windows Desktop Experience
>>
>> <eli...@netscape.net> wrote in message
>>
>> news:58732206-4861-459e-9f54-f3a7328d1040@26g2000hsk.googlegroups.com...
>>
>> > Hi.
>> > I hope to find a solution to this problem. I own a Vista Home Premium
>> > (32 bit) with SP1. Yesterday I bought a firewire (IEEE1394) PCI card
>> > and installed it. Windows didn't have any problems detecting the card
>> > and it says there are non conflicts and it's working fine.
>>
>> > Next step I connected the camcorder to the firewire card (4 pin to 6
>> > pin) turend on the camera (VCR/play) but Windows remained silent - no
>> > detection of my camcorder.
>>
>> > OK, so this Camcorder is not compatible with vista I tought...gone to
>> > the Canon website and there it is -> the camcorder *IS* compatible
>> > with vista and doesn't need any driver.
>>
>> > What I fail to understand is why Windows doesn't detect the Camcorder,
>> > if it was the model I would understand that maybe a driver is missing
>> > but in this case I turn on the camcorder and it does nothing, simply
>> > nothing. I have also installed Windows XP SP3 on my laptop and of
>> > curse no problem there - the camcorder was detected immediately.
>>
>> > Does anyone know how to resolve this problem? I use the Camcorder for
>> > work purposes and right now I'm stuck thinking of moving back to XP -
>> > at least the camcorder seems to be detected with this OS.
>>
>> > Thank you,
>> > Elio
>
> Ehm...no, maybe I wasn't clear enough. Vista doesn't recognize my
> camcorder so I cant't import anything - the Firewire card has been
> recongnized with no problem and there are no hardware conflicts. Once
> I connect my camcorder nothing happens, Vista doesn't seem to detect
> that the camcorder has been turned on - nothing. I thought the problem
> was with the firewire cable (it was a longshot but worth to try) - I
> asked a friend of mine for his cable but the resolt was the same - no
> detection.
>
> Could it be a Firewall problem? since Vista doesn't even detect a
> switch-on of the camcorder I think maybe the problem is somewhat
> connected to a security problem - don't you think?
>
> Elio
>

 

[elioet@netscape.net]

Re: Help ---- Firewire problems detecting Canon MV890 Camcorder

On 8 Set, 04:22, "Richard Urban" <richardurbanREMOVET...@hotmail.com>
wrote:
> I doubt that a firewall would prevent a video camera from being detected by
> a software program on the same computer.
>
> --
>
> Richard Urban
> Microsoft MVP
> Windows Desktop Experience
>
> <eli...@netscape.net> wrote in message
>
> news:86b39323-2f3b-448e-98f2-4b114fced25c@w7g2000hsa.googlegroups.com...
>
> > On 7 Set, 01:13, "Richard Urban" <richardurbanREMOVET...@hotmail.com>
> > wrote:
> >> You "import" the video through the software program you wish to use to
> >> work
> >> with the video.
>
> >> Try Windows Movie maker.
>
> >> Go to file | import from digital video camera
>
> >> --
>
> >> Richard Urban
> >> Microsoft MVP
> >> Windows Desktop Experience
>
> >> <eli...@netscape.net> wrote in message
>
> >>news:58732206-4861-459e-9f54-f3a7328d1040@26g2000hsk.googlegroups.com...
>
> >> > Hi.
> >> > I hope to find a solution to this problem. I own a Vista Home Premium
> >> > (32 bit) with SP1. Yesterday I bought a firewire (IEEE1394) PCI card
> >> > and installed it. Windows didn't have any problems detecting the card
> >> > and it says there are non conflicts and it's working fine.
>
> >> > Next step I connected the camcorder to the firewire card (4 pin to 6
> >> > pin) turend on the camera (VCR/play) but Windows remained silent - no
> >> > detection of my camcorder.
>
> >> > OK, so this Camcorder is not compatible with vista I tought...gone to
> >> > the Canon website and there it is -> the camcorder *IS* compatible
> >> > with vista and doesn't need any driver.
>
> >> > What I fail to understand is why Windows doesn't detect the Camcorder,
> >> > if it was the model I would understand that maybe a driver is missing
> >> > but in this case I turn on the camcorder and it does nothing, simply
> >> > nothing. I have also installed Windows XP SP3 on my laptop and of
> >> > curse no problem there - the camcorder was detected immediately.
>
> >> > Does anyone know how to resolve this problem? I use the Camcorder for
> >> > work purposes and right now I'm stuck thinking of moving back to XP -
> >> > at least the camcorder seems to be detected with this OS.
>
> >> > Thank you,
> >> > Elio
>
> > Ehm...no, maybe I wasn't clear enough. Vista doesn't recognize my
> > camcorder so I cant't import anything - the Firewire card has been
> > recongnized with no problem and there are no hardware conflicts. Once
> > I connect my camcorder nothing happens, Vista doesn't seem to detect
> > that the camcorder has been turned on - nothing. I thought the problem
> > was with the firewire cable (it was a longshot but worth to try) - I
> > asked a friend of mine for his cable but the resolt was the same - no
> > detection.
>
> > Could it be a Firewall problem? since Vista doesn't even detect a
> > switch-on of the camcorder I think maybe the problem is somewhat
> > connected to a security problem - don't you think?
>
> > Elio

PROBLEM RESOLVED
****************************
Look at this: http://support.microsoft.com/kb/927827/en-us
It seems Microsoft did *SOMETHING* to the Firewire connection on
Vista. If you follow TO THE LETTER the procedure (meaning going to the
Windows registry and inserting this new value as described on the
article on Microsoft's web site) the camcorder is fully recognized by
Vista!!

Bye,
Elio