Windows Vista A problem with Volume Shadow Services

[Sergei Zhirikov]

Hi,

I'm getting an error message in the application event log
every time Windows is trying to create a system restore point.
It's event 513 from CAPI2:

Cryptographic Services failed while processing the OnIdentity() call in the
System Writer.

Details:
AddCoreCsiFiles : BeginFileEnumeration() failed.

System Error:
Access is denied.

Online help directs me to this page:
http://technet.microsoft.com/en-us/library/cc734021.aspx

I follow the instructions to check the permissions. It turns out everything
is exactly like the article says it should be.
But when I try what the "Verify" section says:

vssadmin list writers

"System Writer" does NOT appear in the list.
So far I haven't been able to find anything helpful on Google.
Has anyone encountered this problem? Can you give me any pointers to a
possible solution.

I'm running Vista Ultimate 64 bit with SP1 and all the latest updates.

--
Thanks,

Sergei.

 

[Sebastian Crewe]

RE: A problem with Volume Shadow Services

Almost exactly the same problem for me on a Vista Ultmate 32-bit SP1 system.
But I'm getting the error everytime I start Vista, and also in response to
certain commands, eg vassadmin list writers. Hunted for several hours trying
to find possible solutions; nothing so far. I'm hoping that another post
here might prompt some input from the good chaps at Microsoft.

Many thanks

Sebastian

"Sergei Zhirikov" wrote:

> Hi,
>
> I'm getting an error message in the application event log
> every time Windows is trying to create a system restore point.
> It's event 513 from CAPI2:
>
> Cryptographic Services failed while processing the OnIdentity() call in the
> System Writer.
>
> Details:
> AddCoreCsiFiles : BeginFileEnumeration() failed.
>
> System Error:
> Access is denied.
>
> Online help directs me to this page:
> http://technet.microsoft.com/en-us/library/cc734021.aspx
>
> I follow the instructions to check the permissions. It turns out everything
> is exactly like the article says it should be.
> But when I try what the "Verify" section says:
>
> vssadmin list writers
>
> "System Writer" does NOT appear in the list.
> So far I haven't been able to find anything helpful on Google.
> Has anyone encountered this problem? Can you give me any pointers to a
> possible solution.
>
> I'm running Vista Ultimate 64 bit with SP1 and all the latest updates.
>
> --
> Thanks,
>
> Sergei.
>
>
>
>

 

[zernike]

Re: A problem with Volume Shadow Services


Same problem with me - anybody who can help ?

zernike


--
zernike
Posted via http://www.vistaheads.com

 

[the wharf rat]

Re: A problem with Volume Shadow Services

In article <1E585E69-8E93-4869-BA24-F2474F8F233A@microsoft.com>,
Sebastian Crewe <SebastianCrewe@discussions.microsoft.com> wrote:
>Almost exactly the same problem for me on a Vista Ultmate 32-bit SP1 system.
>But I'm getting the error everytime I start Vista, and also in response to

It's almost certainly a permissions problem. To verify that it is
set everyone full access on the com catalog folder. If that fixes it then
carefully follow the steps in the technet article to set them properly.

Hmmm maybe you have to turn off the "inherit permissions from parent"
crap???

 

[Sebastian Crewe]

Re: A problem with Volume Shadow Services

I agree that it will come down to permissions being incorrectly set
somewhere. I'm happy to try giving Everyone full access, but I'm not sure
which folder is the COM+ Catalog you refer to. Is it the Registration folder
within %winroot%? Can you advise?

I also looked at the various options within the Advanced Security Settings
dialog and toyed with experimenting with 'Replace existing ...', but then got
cold feet. Here we are talking only of the System Writer not showing up
properly, with associated error, and I didn't want to break things that were
working.

Fingers crossed for some MVP input.

"the wharf rat" wrote:

> In article <1E585E69-8E93-4869-BA24-F2474F8F233A@microsoft.com>,
> Sebastian Crewe <SebastianCrewe@discussions.microsoft.com> wrote:
> >Almost exactly the same problem for me on a Vista Ultmate 32-bit SP1 system.
> >But I'm getting the error everytime I start Vista, and also in response to
>
> It's almost certainly a permissions problem. To verify that it is
> set everyone full access on the com catalog folder. If that fixes it then
> carefully follow the steps in the technet article to set them properly.
>
> Hmmm maybe you have to turn off the "inherit permissions from parent"
> crap???
>
>

 

[siliconman01]

RE: A problem with Volume Shadow Services


Has anyone found the solution to this problem? Am also experiencing it
on Vista SP1 Business with computer administrator user account.


--
siliconman01

 

[SIW2]

RE: A problem with Volume Shadow Services


Sebastian Crewe;848207 Wrote:
> Almost exactly the same problem for me on a Vista Ultmate 32-bit SP1
> system.
> But I'm getting the error everytime I start Vista, and also in response
> to
> certain commands, eg vassadmin list writers. Hunted for several hours
> trying
> to find possible solutions; nothing so far. I'm hoping that another
> post
> here might prompt some input from the good chaps at Microsoft.
>
> Many thanks
>
> Sebastian
>
> "Sergei Zhirikov" wrote:
> > > >
> > > Hi,
> > >
> > > I'm getting an error message in the application event log
> > > every time Windows is trying to create a system restore point.
> > > It's event 513 from CAPI2:
> > >
> > > Cryptographic Services failed while processing the OnIdentity() call
> > in the
> > > System Writer.
> > >
> > > Details:
> > > AddCoreCsiFiles : BeginFileEnumeration() failed.
> > >
> > > System Error:
> > > Access is denied.
> > >
> > > Online help directs me to this page:
> > > 'Event ID 513 — Shadow Copy System Writer Functionality'
> > (http://technet.microsoft.com/en-us/library/cc734021.aspx)
> > >
> > > I follow the instructions to check the permissions. It turns out
> > everything
> > > is exactly like the article says it should be.
> > > But when I try what the "Verify" section says:
> > >
> > > vssadmin list writers
> > >
> > > "System Writer" does NOT appear in the list.
> > > So far I haven't been able to find anything helpful on Google.
> > > Has anyone encountered this problem? Can you give me any pointers to
> > a
> > > possible solution.
> > >
> > > I'm running Vista Ultimate 64 bit with SP1 and all the latest
> > updates.
> > >
> > > --
> > > Thanks,
> > >
> > > Sergei.
> > >
> > >
> > >
> > > > >

Hi Sebastian,

Not certain if this may help - relates to Volume Shadow Copy Error
0x800423f4 - writer error: non retryable . However, at the bottom half
of the link it explains how to do this

> According to Microsoft Premier Support this is the correct procedure to
> follow when re-registering the Volume Shadow Copy service DLL's.


'Volume Shadow Copy Error 0x800423f4 - writer error: non retryable'
(http://kb.backupassist.com/articles.php?aid=2999)

Hope it helps

SIW2


--
SIW2

 

[Sebastian Crewe]

RE: A problem with Volume Shadow Services

Very kind of you to contribute. Thank you.

I did find similar suggestions during my hunting. Trouble is that I fail at
almost the first hurdle. Executing regsvr32 ole32.dll (from a command prompt
with Administrator privileges) results in the following:

The module "ole32.dll" was loaded but the call to DllRegisterServer failed
with error code 0x80070005.

So I hunt on that and find others with the same problem but no resolution.
I have done a Vista scan of system files per one suggestion. All reported OK
- no missing files. SO I continued down the list, some successes, some other
failures to register. Rebooted; same problem (CAPI2 513 errors in the event
log and missing System Writer entry when I do vssadmin list writers).

I'm beginning to think that the permission problem is within the registry
rather than within the file system. So I tried disabling anti-virus
(Kaspersky) and then running regsvr32 ole32.dll again. Same result.

It may be time for a call to Microsoft since the MSDN newsgroups (to which I
subscribe) don't have a section for Vista and it doesn't seem that anybody
from Microsoft is monitoring this thread. There again, I'm not seeing any
particular problems with functionality so perhaps I let it go. Like other
posters though, I hate seeing errors in the event log.

With thanks and regards

Sebastian

"SIW2" wrote:

>
> Sebastian Crewe;848207 Wrote:
> > Almost exactly the same problem for me on a Vista Ultmate 32-bit SP1
> > system.
> > But I'm getting the error everytime I start Vista, and also in response
> > to
> > certain commands, eg vassadmin list writers. Hunted for several hours
> > trying
> > to find possible solutions; nothing so far. I'm hoping that another
> > post
> > here might prompt some input from the good chaps at Microsoft.
> >
> > Many thanks
> >
> > Sebastian
> >
> > "Sergei Zhirikov" wrote:
> > > > >
> > > > Hi,
> > > >
> > > > I'm getting an error message in the application event log
> > > > every time Windows is trying to create a system restore point.
> > > > It's event 513 from CAPI2:
> > > >
> > > > Cryptographic Services failed while processing the OnIdentity() call
> > > in the
> > > > System Writer.
> > > >
> > > > Details:
> > > > AddCoreCsiFiles : BeginFileEnumeration() failed.
> > > >
> > > > System Error:
> > > > Access is denied.
> > > >
> > > > Online help directs me to this page:
> > > > 'Event ID 513 — Shadow Copy System Writer Functionality'
> > > (http://technet.microsoft.com/en-us/library/cc734021.aspx)
> > > >
> > > > I follow the instructions to check the permissions. It turns out
> > > everything
> > > > is exactly like the article says it should be.
> > > > But when I try what the "Verify" section says:
> > > >
> > > > vssadmin list writers
> > > >
> > > > "System Writer" does NOT appear in the list.
> > > > So far I haven't been able to find anything helpful on Google.
> > > > Has anyone encountered this problem? Can you give me any pointers to
> > > a
> > > > possible solution.
> > > >
> > > > I'm running Vista Ultimate 64 bit with SP1 and all the latest
> > > updates.
> > > >
> > > > --
> > > > Thanks,
> > > >
> > > > Sergei.
> > > >
> > > >
> > > >
> > > > > >
>
> Hi Sebastian,
>
> Not certain if this may help - relates to Volume Shadow Copy Error
> 0x800423f4 - writer error: non retryable . However, at the bottom half
> of the link it explains how to do this
>
> > According to Microsoft Premier Support this is the correct procedure to
> > follow when re-registering the Volume Shadow Copy service DLL's.
>
>
> 'Volume Shadow Copy Error 0x800423f4 - writer error: non retryable'
> (http://kb.backupassist.com/articles.php?aid=2999)
>
> Hope it helps
>
> SIW2
>
>
> --
> SIW2
>