Terminal Server Events 1004 & 4105

[Saucer Man]

I am getting this Informational event logged on my terminal server (server
2008) whenever someone connects to it from within our domain.

1004 - "The terminal server cannot issue a client license. It was unable to
issue the license due to a changed (mismatched) client license, insufficient
memory, or an internal error. Further details for this problem may have been
reported at the client's computer."

We have 5 per user TS Cals installed. A Microsoft rep stated that per user
Cals cannot be tracked and that this message is normal. I felt perhaps he
was a little unsure about this as my call to them was actually on another
issue. Does anyone know if this is true and normal?


Additionally, I am getting this Warning event when someone connects from the
Internet to it.

4105 - "The Terminal Services license server cannot update the license
attributes for user "bob" in the Active Directory Domain "domain.local".
Ensure that the computer account for the license server is a member of
Terminal Server License Servers group in Active Directory domain
"domain.local".If the license server is installed on a domain controller,
the Network Service account also needs to be a member of the Terminal Server
License Servers group.If the license server is installed on a domain
controller, after you have added the appropriate accounts to the Terminal
Server License Servers group, you must restart the Terminal Services
Licensing service to track or report the usage of TS Per User CALs.Win32
error code: 0x80070005"

The computer account is a member of Terminal Server License Servers. Any
ideas?

--
Thanks!

 

[Vera Noest [MVP]]

Re: Terminal Server Events 1004 & 4105

No, this is not as it should be.
The MS rep. was wrong on all accounts, TS User CALs *are* issued,
and they can be tracked, the only difference with Per Device TS
CALs is that they are not enforced.

The problem seems to be that the LS doesn't have enough privileges
in the domain to update the user account in AD.
Is you LS running on a DC? If not, which OS is your DC running?
Have you run the LS diagnostics tool?

_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
___ please respond in newsgroup, NOT by private email ___

"Saucer Man" <saucerman@nospam.com> wrote on 08 sep 2008 in
microsoft.public.windows.terminal_services:

> I am getting this Informational event logged on my terminal
> server (server 2008) whenever someone connects to it from within
> our domain.
>
> 1004 - "The terminal server cannot issue a client license. It
> was unable to issue the license due to a changed (mismatched)
> client license, insufficient memory, or an internal error.
> Further details for this problem may have been reported at the
> client's computer."
>
> We have 5 per user TS Cals installed. A Microsoft rep stated
> that per user Cals cannot be tracked and that this message is
> normal. I felt perhaps he was a little unsure about this as my
> call to them was actually on another issue. Does anyone know if
> this is true and normal?
>
>
> Additionally, I am getting this Warning event when someone
> connects from the Internet to it.
>
> 4105 - "The Terminal Services license server cannot update the
> license attributes for user "bob" in the Active Directory Domain
> "domain.local". Ensure that the computer account for the license
> server is a member of Terminal Server License Servers group in
> Active Directory domain "domain.local".If the license server is
> installed on a domain controller, the Network Service account
> also needs to be a member of the Terminal Server License Servers
> group.If the license server is installed on a domain controller,
> after you have added the appropriate accounts to the Terminal
> Server License Servers group, you must restart the Terminal
> Services Licensing service to track or report the usage of TS
> Per User CALs.Win32 error code: 0x80070005"
>
> The computer account is a member of Terminal Server License
> Servers. Any ideas?

 

[Saucer Man]

Re: Terminal Server Events 1004 & 4105

Hi Vera.

The LS is running on our TS, not a DC. The TS is Server 2008 and our DCs
are 2003. The LS Diagnostics come back with "Licensing Diagnosis did not
identify any problems to report." Do you think that this can be a
non-charge incident with Microsoft?

"Vera Noest [MVP]" <vera.noest@remove-this.hem.utfors.se> wrote in message
news:Xns9B13A7A93CE29veranoesthemutforsse@207.46.248.16...
> No, this is not as it should be.
> The MS rep. was wrong on all accounts, TS User CALs *are* issued,
> and they can be tracked, the only difference with Per Device TS
> CALs is that they are not enforced.
>
> The problem seems to be that the LS doesn't have enough privileges
> in the domain to update the user account in AD.
> Is you LS running on a DC? If not, which OS is your DC running?
> Have you run the LS diagnostics tool?
>
> _________________________________________________________
> Vera Noest
> MCSE, CCEA, Microsoft MVP - Terminal Server
> TS troubleshooting: http://ts.veranoest.net
> ___ please respond in newsgroup, NOT by private email ___
>
> "Saucer Man" <saucerman@nospam.com> wrote on 08 sep 2008 in
> microsoft.public.windows.terminal_services:
>
>> I am getting this Informational event logged on my terminal
>> server (server 2008) whenever someone connects to it from within
>> our domain.
>>
>> 1004 - "The terminal server cannot issue a client license. It
>> was unable to issue the license due to a changed (mismatched)
>> client license, insufficient memory, or an internal error.
>> Further details for this problem may have been reported at the
>> client's computer."
>>
>> We have 5 per user TS Cals installed. A Microsoft rep stated
>> that per user Cals cannot be tracked and that this message is
>> normal. I felt perhaps he was a little unsure about this as my
>> call to them was actually on another issue. Does anyone know if
>> this is true and normal?
>>
>>
>> Additionally, I am getting this Warning event when someone
>> connects from the Internet to it.
>>
>> 4105 - "The Terminal Services license server cannot update the
>> license attributes for user "bob" in the Active Directory Domain
>> "domain.local". Ensure that the computer account for the license
>> server is a member of Terminal Server License Servers group in
>> Active Directory domain "domain.local".If the license server is
>> installed on a domain controller, the Network Service account
>> also needs to be a member of the Terminal Server License Servers
>> group.If the license server is installed on a domain controller,
>> after you have added the appropriate accounts to the Terminal
>> Server License Servers group, you must restart the Terminal
>> Services Licensing service to track or report the usage of TS
>> Per User CALs.Win32 error code: 0x80070005"
>>
>> The computer account is a member of Terminal Server License
>> Servers. Any ideas?
>

 

[Vera Noest [MVP]]

Re: Terminal Server Events 1004 & 4105

That's difficult to say, depends on the cause. If it turns out to
be a wrong configuration, you pay. Otherwise, not.
Have you checked the EventLog on the DC? Maybe the security log
there tells you which account is denied?
Did you install the LS when logged on with at least a Domain Admin
account, preferably a Enterprise Admin account?

_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
___ please respond in newsgroup, NOT by private email ___

"Saucer Man" <saucerman@nospam.com> wrote on 08 sep 2008 in
microsoft.public.windows.terminal_services:

> Hi Vera.
>
> The LS is running on our TS, not a DC. The TS is Server 2008
> and our DCs are 2003. The LS Diagnostics come back with
> "Licensing Diagnosis did not identify any problems to report."
> Do you think that this can be a non-charge incident with
> Microsoft?
>
> "Vera Noest [MVP]" <vera.noest@remove-this.hem.utfors.se> wrote
> in message
> news:Xns9B13A7A93CE29veranoesthemutforsse@207.46.248.16...
>> No, this is not as it should be.
>> The MS rep. was wrong on all accounts, TS User CALs *are*
>> issued, and they can be tracked, the only difference with Per
>> Device TS CALs is that they are not enforced.
>>
>> The problem seems to be that the LS doesn't have enough
>> privileges in the domain to update the user account in AD.
>> Is you LS running on a DC? If not, which OS is your DC running?
>> Have you run the LS diagnostics tool?
>>
>> _________________________________________________________
>> Vera Noest
>> MCSE, CCEA, Microsoft MVP - Terminal Server
>> TS troubleshooting: http://ts.veranoest.net
>> ___ please respond in newsgroup, NOT by private email ___
>>
>> "Saucer Man" <saucerman@nospam.com> wrote on 08 sep 2008 in
>> microsoft.public.windows.terminal_services:
>>
>>> I am getting this Informational event logged on my terminal
>>> server (server 2008) whenever someone connects to it from
>>> within our domain.
>>>
>>> 1004 - "The terminal server cannot issue a client license. It
>>> was unable to issue the license due to a changed (mismatched)
>>> client license, insufficient memory, or an internal error.
>>> Further details for this problem may have been reported at the
>>> client's computer."
>>>
>>> We have 5 per user TS Cals installed. A Microsoft rep stated
>>> that per user Cals cannot be tracked and that this message is
>>> normal. I felt perhaps he was a little unsure about this as
>>> my call to them was actually on another issue. Does anyone
>>> know if this is true and normal?
>>>
>>>
>>> Additionally, I am getting this Warning event when someone
>>> connects from the Internet to it.
>>>
>>> 4105 - "The Terminal Services license server cannot update the
>>> license attributes for user "bob" in the Active Directory
>>> Domain "domain.local". Ensure that the computer account for
>>> the license server is a member of Terminal Server License
>>> Servers group in Active Directory domain "domain.local".If the
>>> license server is installed on a domain controller, the
>>> Network Service account also needs to be a member of the
>>> Terminal Server License Servers group.If the license server is
>>> installed on a domain controller, after you have added the
>>> appropriate accounts to the Terminal Server License Servers
>>> group, you must restart the Terminal Services Licensing
>>> service to track or report the usage of TS Per User CALs.Win32
>>> error code: 0x80070005"
>>>
>>> The computer account is a member of Terminal Server License
>>> Servers. Any ideas?

 

[Saucer Man]

Re: Terminal Server Events 1004 & 4105

The DC's event log shows everything about the logon to the TS as Suggess A.
I don't see any hint there. I did install the LS with an Enterprise Admin
account.

"Vera Noest [MVP]" <vera.noest@remove-this.hem.utfors.se> wrote in message
news:Xns9B13E745C7F19veranoesthemutforsse@207.46.248.16...
> That's difficult to say, depends on the cause. If it turns out to
> be a wrong configuration, you pay. Otherwise, not.
> Have you checked the EventLog on the DC? Maybe the security log
> there tells you which account is denied?
> Did you install the LS when logged on with at least a Domain Admin
> account, preferably a Enterprise Admin account?
>
> _________________________________________________________
> Vera Noest
> MCSE, CCEA, Microsoft MVP - Terminal Server
> TS troubleshooting: http://ts.veranoest.net
> ___ please respond in newsgroup, NOT by private email ___
>
> "Saucer Man" <saucerman@nospam.com> wrote on 08 sep 2008 in
> microsoft.public.windows.terminal_services:
>
>> Hi Vera.
>>
>> The LS is running on our TS, not a DC. The TS is Server 2008
>> and our DCs are 2003. The LS Diagnostics come back with
>> "Licensing Diagnosis did not identify any problems to report."
>> Do you think that this can be a non-charge incident with
>> Microsoft?
>>
>> "Vera Noest [MVP]" <vera.noest@remove-this.hem.utfors.se> wrote
>> in message
>> news:Xns9B13A7A93CE29veranoesthemutforsse@207.46.248.16...
>>> No, this is not as it should be.
>>> The MS rep. was wrong on all accounts, TS User CALs *are*
>>> issued, and they can be tracked, the only difference with Per
>>> Device TS CALs is that they are not enforced.
>>>
>>> The problem seems to be that the LS doesn't have enough
>>> privileges in the domain to update the user account in AD.
>>> Is you LS running on a DC? If not, which OS is your DC running?
>>> Have you run the LS diagnostics tool?
>>>
>>> _________________________________________________________
>>> Vera Noest
>>> MCSE, CCEA, Microsoft MVP - Terminal Server
>>> TS troubleshooting: http://ts.veranoest.net
>>> ___ please respond in newsgroup, NOT by private email ___
>>>
>>> "Saucer Man" <saucerman@nospam.com> wrote on 08 sep 2008 in
>>> microsoft.public.windows.terminal_services:
>>>
>>>> I am getting this Informational event logged on my terminal
>>>> server (server 2008) whenever someone connects to it from
>>>> within our domain.
>>>>
>>>> 1004 - "The terminal server cannot issue a client license. It
>>>> was unable to issue the license due to a changed (mismatched)
>>>> client license, insufficient memory, or an internal error.
>>>> Further details for this problem may have been reported at the
>>>> client's computer."
>>>>
>>>> We have 5 per user TS Cals installed. A Microsoft rep stated
>>>> that per user Cals cannot be tracked and that this message is
>>>> normal. I felt perhaps he was a little unsure about this as
>>>> my call to them was actually on another issue. Does anyone
>>>> know if this is true and normal?
>>>>
>>>>
>>>> Additionally, I am getting this Warning event when someone
>>>> connects from the Internet to it.
>>>>
>>>> 4105 - "The Terminal Services license server cannot update the
>>>> license attributes for user "bob" in the Active Directory
>>>> Domain "domain.local". Ensure that the computer account for
>>>> the license server is a member of Terminal Server License
>>>> Servers group in Active Directory domain "domain.local".If the
>>>> license server is installed on a domain controller, the
>>>> Network Service account also needs to be a member of the
>>>> Terminal Server License Servers group.If the license server is
>>>> installed on a domain controller, after you have added the
>>>> appropriate accounts to the Terminal Server License Servers
>>>> group, you must restart the Terminal Services Licensing
>>>> service to track or report the usage of TS Per User CALs.Win32
>>>> error code: 0x80070005"
>>>>
>>>> The computer account is a member of Terminal Server License
>>>> Servers. Any ideas?

 

[Saucer Man]

Re: Terminal Server Events 1004 & 4105

Vera, have you got TS user cals to be issued with Windows server 2008? I
have another Microsoft rep on the line right no who is telling me that user
cals will not be issued and cannot be tracked. He will be sending me a KB
article.


"Saucer Man" <saucerman@nospam.com> wrote in message
news:48c6792b$0$31967$cc2e38e6@news.uslec.net...
> The DC's event log shows everything about the logon to the TS as Suggess
> A. I don't see any hint there. I did install the LS with an Enterprise
> Admin account.
>
> "Vera Noest [MVP]" <vera.noest@remove-this.hem.utfors.se> wrote in message
> news:Xns9B13E745C7F19veranoesthemutforsse@207.46.248.16...
>> That's difficult to say, depends on the cause. If it turns out to
>> be a wrong configuration, you pay. Otherwise, not.
>> Have you checked the EventLog on the DC? Maybe the security log
>> there tells you which account is denied?
>> Did you install the LS when logged on with at least a Domain Admin
>> account, preferably a Enterprise Admin account?
>>
>> _________________________________________________________
>> Vera Noest
>> MCSE, CCEA, Microsoft MVP - Terminal Server
>> TS troubleshooting: http://ts.veranoest.net
>> ___ please respond in newsgroup, NOT by private email ___
>>
>> "Saucer Man" <saucerman@nospam.com> wrote on 08 sep 2008 in
>> microsoft.public.windows.terminal_services:
>>
>>> Hi Vera.
>>>
>>> The LS is running on our TS, not a DC. The TS is Server 2008
>>> and our DCs are 2003. The LS Diagnostics come back with
>>> "Licensing Diagnosis did not identify any problems to report."
>>> Do you think that this can be a non-charge incident with
>>> Microsoft?
>>>
>>> "Vera Noest [MVP]" <vera.noest@remove-this.hem.utfors.se> wrote
>>> in message
>>> news:Xns9B13A7A93CE29veranoesthemutforsse@207.46.248.16...
>>>> No, this is not as it should be.
>>>> The MS rep. was wrong on all accounts, TS User CALs *are*
>>>> issued, and they can be tracked, the only difference with Per
>>>> Device TS CALs is that they are not enforced.
>>>>
>>>> The problem seems to be that the LS doesn't have enough
>>>> privileges in the domain to update the user account in AD.
>>>> Is you LS running on a DC? If not, which OS is your DC running?
>>>> Have you run the LS diagnostics tool?
>>>>
>>>> _________________________________________________________
>>>> Vera Noest
>>>> MCSE, CCEA, Microsoft MVP - Terminal Server
>>>> TS troubleshooting: http://ts.veranoest.net
>>>> ___ please respond in newsgroup, NOT by private email ___
>>>>
>>>> "Saucer Man" <saucerman@nospam.com> wrote on 08 sep 2008 in
>>>> microsoft.public.windows.terminal_services:
>>>>
>>>>> I am getting this Informational event logged on my terminal
>>>>> server (server 2008) whenever someone connects to it from
>>>>> within our domain.
>>>>>
>>>>> 1004 - "The terminal server cannot issue a client license. It
>>>>> was unable to issue the license due to a changed (mismatched)
>>>>> client license, insufficient memory, or an internal error.
>>>>> Further details for this problem may have been reported at the
>>>>> client's computer."
>>>>>
>>>>> We have 5 per user TS Cals installed. A Microsoft rep stated
>>>>> that per user Cals cannot be tracked and that this message is
>>>>> normal. I felt perhaps he was a little unsure about this as
>>>>> my call to them was actually on another issue. Does anyone
>>>>> know if this is true and normal?
>>>>>
>>>>>
>>>>> Additionally, I am getting this Warning event when someone
>>>>> connects from the Internet to it.
>>>>>
>>>>> 4105 - "The Terminal Services license server cannot update the
>>>>> license attributes for user "bob" in the Active Directory
>>>>> Domain "domain.local". Ensure that the computer account for
>>>>> the license server is a member of Terminal Server License
>>>>> Servers group in Active Directory domain "domain.local".If the
>>>>> license server is installed on a domain controller, the
>>>>> Network Service account also needs to be a member of the
>>>>> Terminal Server License Servers group.If the license server is
>>>>> installed on a domain controller, after you have added the
>>>>> appropriate accounts to the Terminal Server License Servers
>>>>> group, you must restart the Terminal Services Licensing
>>>>> service to track or report the usage of TS Per User CALs.Win32
>>>>> error code: 0x80070005"
>>>>>
>>>>> The computer account is a member of Terminal Server License
>>>>> Servers. Any ideas?
>
>
>

 

[Saucer Man]

Re: Terminal Server Events 1004 & 4105

Well, Microsoft fixed the events with an internal hotfix, kb957068. They
are currently looking into why the user cals are not being issued.

"Saucer Man" <saucerman@nospam.com> wrote in message
news:48ca732c$0$31957$cc2e38e6@news.uslec.net...
> Vera, have you got TS user cals to be issued with Windows server 2008? I
> have another Microsoft rep on the line right no who is telling me that
> user cals will not be issued and cannot be tracked. He will be sending me
> a KB article.
>
>
> "Saucer Man" <saucerman@nospam.com> wrote in message
> news:48c6792b$0$31967$cc2e38e6@news.uslec.net...
>> The DC's event log shows everything about the logon to the TS as Suggess
>> A. I don't see any hint there. I did install the LS with an Enterprise
>> Admin account.
>>
>> "Vera Noest [MVP]" <vera.noest@remove-this.hem.utfors.se> wrote in
>> message news:Xns9B13E745C7F19veranoesthemutforsse@207.46.248.16...
>>> That's difficult to say, depends on the cause. If it turns out to
>>> be a wrong configuration, you pay. Otherwise, not.
>>> Have you checked the EventLog on the DC? Maybe the security log
>>> there tells you which account is denied?
>>> Did you install the LS when logged on with at least a Domain Admin
>>> account, preferably a Enterprise Admin account?
>>>
>>> _________________________________________________________
>>> Vera Noest
>>> MCSE, CCEA, Microsoft MVP - Terminal Server
>>> TS troubleshooting: http://ts.veranoest.net
>>> ___ please respond in newsgroup, NOT by private email ___
>>>
>>> "Saucer Man" <saucerman@nospam.com> wrote on 08 sep 2008 in
>>> microsoft.public.windows.terminal_services:
>>>
>>>> Hi Vera.
>>>>
>>>> The LS is running on our TS, not a DC. The TS is Server 2008
>>>> and our DCs are 2003. The LS Diagnostics come back with
>>>> "Licensing Diagnosis did not identify any problems to report."
>>>> Do you think that this can be a non-charge incident with
>>>> Microsoft?
>>>>
>>>> "Vera Noest [MVP]" <vera.noest@remove-this.hem.utfors.se> wrote
>>>> in message
>>>> news:Xns9B13A7A93CE29veranoesthemutforsse@207.46.248.16...
>>>>> No, this is not as it should be.
>>>>> The MS rep. was wrong on all accounts, TS User CALs *are*
>>>>> issued, and they can be tracked, the only difference with Per
>>>>> Device TS CALs is that they are not enforced.
>>>>>
>>>>> The problem seems to be that the LS doesn't have enough
>>>>> privileges in the domain to update the user account in AD.
>>>>> Is you LS running on a DC? If not, which OS is your DC running?
>>>>> Have you run the LS diagnostics tool?
>>>>>
>>>>> _________________________________________________________
>>>>> Vera Noest
>>>>> MCSE, CCEA, Microsoft MVP - Terminal Server
>>>>> TS troubleshooting: http://ts.veranoest.net
>>>>> ___ please respond in newsgroup, NOT by private email ___
>>>>>
>>>>> "Saucer Man" <saucerman@nospam.com> wrote on 08 sep 2008 in
>>>>> microsoft.public.windows.terminal_services:
>>>>>
>>>>>> I am getting this Informational event logged on my terminal
>>>>>> server (server 2008) whenever someone connects to it from
>>>>>> within our domain.
>>>>>>
>>>>>> 1004 - "The terminal server cannot issue a client license. It
>>>>>> was unable to issue the license due to a changed (mismatched)
>>>>>> client license, insufficient memory, or an internal error.
>>>>>> Further details for this problem may have been reported at the
>>>>>> client's computer."
>>>>>>
>>>>>> We have 5 per user TS Cals installed. A Microsoft rep stated
>>>>>> that per user Cals cannot be tracked and that this message is
>>>>>> normal. I felt perhaps he was a little unsure about this as
>>>>>> my call to them was actually on another issue. Does anyone
>>>>>> know if this is true and normal?
>>>>>>
>>>>>>
>>>>>> Additionally, I am getting this Warning event when someone
>>>>>> connects from the Internet to it.
>>>>>>
>>>>>> 4105 - "The Terminal Services license server cannot update the
>>>>>> license attributes for user "bob" in the Active Directory
>>>>>> Domain "domain.local". Ensure that the computer account for
>>>>>> the license server is a member of Terminal Server License
>>>>>> Servers group in Active Directory domain "domain.local".If the
>>>>>> license server is installed on a domain controller, the
>>>>>> Network Service account also needs to be a member of the
>>>>>> Terminal Server License Servers group.If the license server is
>>>>>> installed on a domain controller, after you have added the
>>>>>> appropriate accounts to the Terminal Server License Servers
>>>>>> group, you must restart the Terminal Services Licensing
>>>>>> service to track or report the usage of TS Per User CALs.Win32
>>>>>> error code: 0x80070005"
>>>>>>
>>>>>> The computer account is a member of Terminal Server License
>>>>>> Servers. Any ideas?
>>
>>
>>
>
>
>