2008 Easy Print problem

[Steve]

We have deployed Navision (MS Application) via TS 2008 . All client printers
are using the Easy Print driver. Quite often, when users try to print from
this published remote application to the redirected printer, they send the
job to the printer, but the printer does not produce any output. If I watch
their session, it doesn't appear that the job ever reaches the que of the
client created printer.

To resolve, I have been having them close their application and reopen, and
that has mostly worked, but I am looking for resolution.

I do not see any errors in the Event viewer related to this.

Thank you,
steve

 

[woodsdarren]

RE: 2008 Easy Print problem

I am experiencing this same issue with Microsoft Dynamics GP. Another issue
is certain Dell printers print certain reports from GP with about 2 inches of
the left side cut off. If I change group policy to use "real" print drivers
instead of Easy Print then all is good. I hate to go back to the "old way"
of TS printing, but that is what it is looking like...

"Steve" wrote:

> We have deployed Navision (MS Application) via TS 2008 . All client printers
> are using the Easy Print driver. Quite often, when users try to print from
> this published remote application to the redirected printer, they send the
> job to the printer, but the printer does not produce any output. If I watch
> their session, it doesn't appear that the job ever reaches the que of the
> client created printer.
>
> To resolve, I have been having them close their application and reopen, and
> that has mostly worked, but I am looking for resolution.
>
> I do not see any errors in the Event viewer related to this.
>
> Thank you,
> steve

 

[steve]

RE: 2008 Easy Print problem

Yes, the age old lesson is to stick with only a few printers, and use
printers that have Native windows drivers. Unfortunately, I inherited a bunch
of goofy printers, so I really do not want to load their drivers on the TS
environment. I really hope that the Easy print driver will be the solution.

Best of luck to you,
Steve

"woodsdarren" wrote:

> I am experiencing this same issue with Microsoft Dynamics GP. Another issue
> is certain Dell printers print certain reports from GP with about 2 inches of
> the left side cut off. If I change group policy to use "real" print drivers
> instead of Easy Print then all is good. I hate to go back to the "old way"
> of TS printing, but that is what it is looking like...
>
> "Steve" wrote:
>
> > We have deployed Navision (MS Application) via TS 2008 . All client printers
> > are using the Easy Print driver. Quite often, when users try to print from
> > this published remote application to the redirected printer, they send the
> > job to the printer, but the printer does not produce any output. If I watch
> > their session, it doesn't appear that the job ever reaches the que of the
> > client created printer.
> >
> > To resolve, I have been having them close their application and reopen, and
> > that has mostly worked, but I am looking for resolution.
> >
> > I do not see any errors in the Event viewer related to this.
> >
> > Thank you,
> > steve