Can't access desktop of client pc

  • Thread starter Thread starter John
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J

John

Guest
Hi

sbs 2003 premium. I have a peculiar problem with one win xp client pc. After
booting the pc logs in fine then says things like loading settings and
creating network connections etc but as soon as it is about to display the
desktop, icons and task bar; it stops and all we are left is with the
standard blue windows xp desktop background i.e. no icons or task bar or
anything else besides background. Booting in 'Safe Mode with Networking'
also gives the same result and so does login in remotely via RWW.

I can open the computer management for the pc from sbs server and also
browse pc's drive from the server's network places. This leads me to believe
that pc is fairly healthy but don't know what to do form here as I can't
access pc desktop. Any pointers on how to fix this would be appreciated.

Many Thanks

Regards
 
Re: Can't access desktop of client pc

Is IE8 Beta 2 installed, by any chance?

Are any machines running WinXP SP3?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

John wrote:
> sbs 2003 premium. I have a peculiar problem with one win xp client pc.
> After
> booting the pc logs in fine then says things like loading settings and
> creating network connections etc but as soon as it is about to display the
> desktop, icons and task bar; it stops and all we are left is with the
> standard blue windows xp desktop background i.e. no icons or task bar or
> anything else besides background. Booting in 'Safe Mode with Networking'
> also gives the same result and so does login in remotely via RWW.
>
> I can open the computer management for the pc from sbs server and also
> browse pc's drive from the server's network places. This leads me to
> believe
> that pc is fairly healthy but don't know what to do form here as I can't
> access pc desktop. Any pointers on how to fix this would be appreciated.
>
> Many Thanks
>
> Regards
 
Re: Can't access desktop of client pc

Can you start the Task Manager? Is Explorer.exe running? If not can
you start it from the Task Manager's "New Task" File Menu option?

John

John wrote:

> Hi
>
> sbs 2003 premium. I have a peculiar problem with one win xp client pc. After
> booting the pc logs in fine then says things like loading settings and
> creating network connections etc but as soon as it is about to display the
> desktop, icons and task bar; it stops and all we are left is with the
> standard blue windows xp desktop background i.e. no icons or task bar or
> anything else besides background. Booting in 'Safe Mode with Networking'
> also gives the same result and so does login in remotely via RWW.
>
> I can open the computer management for the pc from sbs server and also
> browse pc's drive from the server's network places. This leads me to believe
> that pc is fairly healthy but don't know what to do form here as I can't
> access pc desktop. Any pointers on how to fix this would be appreciated.
>
> Many Thanks
>
> Regards
>
>
>
 
Re: Can't access desktop of client pc

I can't remember but I think the last time I saw this I just ran a
repair of the OS.

On Mon, 8 Sep 2008 22:55:15 +0100, "John" <info@nospam.infovis.co.uk>
wrote:

>Hi
>
>sbs 2003 premium. I have a peculiar problem with one win xp client pc. After
>booting the pc logs in fine then says things like loading settings and
>creating network connections etc but as soon as it is about to display the
>desktop, icons and task bar; it stops and all we are left is with the
>standard blue windows xp desktop background i.e. no icons or task bar or
>anything else besides background. Booting in 'Safe Mode with Networking'
>also gives the same result and so does login in remotely via RWW.
>
>I can open the computer management for the pc from sbs server and also
>browse pc's drive from the server's network places. This leads me to believe
>that pc is fairly healthy but don't know what to do form here as I can't
>access pc desktop. Any pointers on how to fix this would be appreciated.
>
>Many Thanks
>
>Regards
>
>
See what SBS support is working on
http://blogs.technet.com/sbs/default.aspx
Check your SBS with the SBS Best Practices Analyzer
http://blogs.technet.com/sbs/archive/tags/BPA/default.aspx
 
Re: Can't access desktop of client pc


Thanks. No luck repairing though.

On 9 Sep, 01:16, Jim Behning SBS MVP
<jimbehn...@doesthisblockpork.mindspring.com> wrote:
> I can't remember but I think the last time I saw this I just ran a
> repair of the OS.
>
> On Mon, 8 Sep 2008 22:55:15 +0100, "John" <i...@nospam.infovis.co.uk>
> wrote:
>
>
>
>
>
> >Hi
>
> >sbs 2003 premium. I have a peculiar problem with one win xp client pc. After
> >booting the pc logs in fine then says things like loading settings and
> >creating network connections etc but as soon as it is about to display the
> >desktop, icons and task bar; it stops and all we are left is with the
> >standard blue windows xp desktop background i.e. no icons or task bar or
> >anything else besides background. Booting in 'Safe Mode with Networking'
> >also gives the same result and so does login in remotely via RWW.
>
> >I can open the computer management for the pc from sbs server and also
> >browse pc's drive from the server's network places. This leads me to believe
> >that pc is fairly healthy but don't know what to do form here as I can't
> >access pc desktop. Any pointers on how to fix this would be appreciated.
>
> >Many Thanks
>
> >Regards
>
> See what SBS support is working onhttp://blogs.technet.com/sbs/default.aspx
> Check your SBS with the SBS Best Practices Analyzerhttp://blogs.technet.com/sbs/archive/tags/BPA/default.aspx- Hide quoted text -
>
> - Show quoted text -
 
Re: Can't access desktop of client pc

No beta IE8

Just installed IE7 and XP SP3 by Ctrl-Alt-Delete and Task Manager and New
Task and running the relevant setup programs.

Still no luck accessing Task Bar, Start Menu and desktop icons.

Thanks

Regards

"PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
news:OVzWv7fEJHA.5484@TK2MSFTNGP03.phx.gbl...
> Is IE8 Beta 2 installed, by any chance?
>
> Are any machines running WinXP SP3?
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> AumHa VSOP & Admin http://aumha.net
> DTS-L http://dts-l.net/
>
> John wrote:
>> sbs 2003 premium. I have a peculiar problem with one win xp client pc.
>> After
>> booting the pc logs in fine then says things like loading settings and
>> creating network connections etc but as soon as it is about to display
>> the
>> desktop, icons and task bar; it stops and all we are left is with the
>> standard blue windows xp desktop background i.e. no icons or task bar or
>> anything else besides background. Booting in 'Safe Mode with Networking'
>> also gives the same result and so does login in remotely via RWW.
>>
>> I can open the computer management for the pc from sbs server and also
>> browse pc's drive from the server's network places. This leads me to
>> believe
>> that pc is fairly healthy but don't know what to do form here as I can't
>> access pc desktop. Any pointers on how to fix this would be appreciated.
>>
>> Many Thanks
>>
>> Regards
>
 
Re: Can't access desktop of client pc

I can do Ctrl-Alt-Del to get Task Manager. Explorer is not running. Trying
to run it via New Task makes it appear for split second and then disappear
again.

Thanks

Regards

"John John (MVP)" <audetweld@nbnet.nb.ca> wrote in message
news:eQ17u7fEJHA.3616@TK2MSFTNGP02.phx.gbl...
> Can you start the Task Manager? Is Explorer.exe running? If not can you
> start it from the Task Manager's "New Task" File Menu option?
>
> John
>
> John wrote:
>
>> Hi
>>
>> sbs 2003 premium. I have a peculiar problem with one win xp client pc.
>> After booting the pc logs in fine then says things like loading settings
>> and creating network connections etc but as soon as it is about to
>> display the desktop, icons and task bar; it stops and all we are left is
>> with the standard blue windows xp desktop background i.e. no icons or
>> task bar or anything else besides background. Booting in 'Safe Mode with
>> Networking' also gives the same result and so does login in remotely via
>> RWW.
>>
>> I can open the computer management for the pc from sbs server and also
>> browse pc's drive from the server's network places. This leads me to
>> believe that pc is fairly healthy but don't know what to do form here as
>> I can't access pc desktop. Any pointers on how to fix this would be
>> appreciated.
>>
>> Many Thanks
>>
>> Regards
>>
>>
 
Re: Can't access desktop of client pc

> Just installed IE7 and XP SP3 by Ctrl-Alt-Delete and Task Manager and New
> Task and running the relevant setup programs.

Huh?

John wrote:
> No beta IE8
>
> Just installed IE7 and XP SP3 by Ctrl-Alt-Delete and Task Manager and New
> Task and running the relevant setup programs.
>
> Still no luck accessing Task Bar, Start Menu and desktop icons.
>
> Thanks
>
> Regards
>
> "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
> news:OVzWv7fEJHA.5484@TK2MSFTNGP03.phx.gbl...
>> Is IE8 Beta 2 installed, by any chance?
>>
>> Are any machines running WinXP SP3?
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>> AumHa VSOP & Admin http://aumha.net
>> DTS-L http://dts-l.net/
>>
>> John wrote:
>>> sbs 2003 premium. I have a peculiar problem with one win xp client pc.
>>> After
>>> booting the pc logs in fine then says things like loading settings and
>>> creating network connections etc but as soon as it is about to display
>>> the
>>> desktop, icons and task bar; it stops and all we are left is with the
>>> standard blue windows xp desktop background i.e. no icons or task bar or
>>> anything else besides background. Booting in 'Safe Mode with Networking'
>>> also gives the same result and so does login in remotely via RWW.
>>>
>>> I can open the computer management for the pc from sbs server and also
>>> browse pc's drive from the server's network places. This leads me to
>>> believe
>>> that pc is fairly healthy but don't know what to do form here as I can't
>>> access pc desktop. Any pointers on how to fix this would be appreciated.
>>>
>>> Many Thanks
>>>
>>> Regards
 
Re: Can't access desktop of client pc

The pc originally had IE6 and xp sp2...after having failed to fix it I
decided to add SP3 and IE7 in case it may help which it did not apparently.

Regards

"PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
news:uzzsdwrEJHA.3476@TK2MSFTNGP02.phx.gbl...
>> Just installed IE7 and XP SP3 by Ctrl-Alt-Delete and Task Manager and New
>> Task and running the relevant setup programs.
>
> Huh?
>
> John wrote:
>> No beta IE8
>>
>> Just installed IE7 and XP SP3 by Ctrl-Alt-Delete and Task Manager and New
>> Task and running the relevant setup programs.
>>
>> Still no luck accessing Task Bar, Start Menu and desktop icons.
>>
>> Thanks
>>
>> Regards
>>
>> "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
>> news:OVzWv7fEJHA.5484@TK2MSFTNGP03.phx.gbl...
>>> Is IE8 Beta 2 installed, by any chance?
>>>
>>> Are any machines running WinXP SP3?
>>> --
>>> ~Robear Dyer (PA Bear)
>>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>>> AumHa VSOP & Admin http://aumha.net
>>> DTS-L http://dts-l.net/
>>>
>>> John wrote:
>>>> sbs 2003 premium. I have a peculiar problem with one win xp client pc.
>>>> After
>>>> booting the pc logs in fine then says things like loading settings and
>>>> creating network connections etc but as soon as it is about to display
>>>> the
>>>> desktop, icons and task bar; it stops and all we are left is with the
>>>> standard blue windows xp desktop background i.e. no icons or task bar
>>>> or
>>>> anything else besides background. Booting in 'Safe Mode with
>>>> Networking'
>>>> also gives the same result and so does login in remotely via RWW.
>>>>
>>>> I can open the computer management for the pc from sbs server and also
>>>> browse pc's drive from the server's network places. This leads me to
>>>> believe
>>>> that pc is fairly healthy but don't know what to do form here as I
>>>> can't
>>>> access pc desktop. Any pointers on how to fix this would be
>>>> appreciated.
>>>>
>>>> Many Thanks
>>>>
>>>> Regards
>
 
Re: Can't access desktop of client pc

If Explorer is not running then maybe you should take a look at the
REG_SZ Shell and Userinit values at
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon

The Data for the Shell value should be Explorer.exe and for the
Userinit value it should be C:\WINDOWS\system32\userinit.exe,

John

John wrote:

> I can do Ctrl-Alt-Del to get Task Manager. Explorer is not running. Trying
> to run it via New Task makes it appear for split second and then disappear
> again.
>
> Thanks
>
> Regards
>
> "John John (MVP)" <audetweld@nbnet.nb.ca> wrote in message
> news:eQ17u7fEJHA.3616@TK2MSFTNGP02.phx.gbl...
>
>>Can you start the Task Manager? Is Explorer.exe running? If not can you
>>start it from the Task Manager's "New Task" File Menu option?
>>
>>John
>>
>>John wrote:
>>
>>
>>>Hi
>>>
>>>sbs 2003 premium. I have a peculiar problem with one win xp client pc.
>>>After booting the pc logs in fine then says things like loading settings
>>>and creating network connections etc but as soon as it is about to
>>>display the desktop, icons and task bar; it stops and all we are left is
>>>with the standard blue windows xp desktop background i.e. no icons or
>>>task bar or anything else besides background. Booting in 'Safe Mode with
>>>Networking' also gives the same result and so does login in remotely via
>>>RWW.
>>>
>>>I can open the computer management for the pc from sbs server and also
>>>browse pc's drive from the server's network places. This leads me to
>>>believe that pc is fairly healthy but don't know what to do form here as
>>>I can't access pc desktop. Any pointers on how to fix this would be
>>>appreciated.
>>>
>>>Many Thanks
>>>
>>>Regards
>>>
>>>
>
>
 
Re: Can't access desktop of client pc

They are fine. I have checked. Even compared the whole winlogin section with
one of the other PCs. Very weird problem this is.

Following errors are coming in System Log of the PC;

Event Type: Error
Event Source: NETLOGON
Event Category: None
Event ID: 5789
Date: 2008-09-09
Time: 19:13:58
User: N/A
Computer: WILLIAM
Description:
Attempt to update DNS Host Name of the computer object in Active Directory
failed. The updated value was 'WILLIAM'. The following error occurred:
The parameter is incorrect.

Data:
0000: 57 00 00 00 W...

AND

Event Type: Error
Event Source: DCOM
Event Category: None
Event ID: 10005
Date: 2008-09-09
Time: 19:18:01
User: NT AUTHORITY\SYSTEM
Computer: WILLIAM
Description:
DCOM got error "The service cannot be started, either because it is disabled
or because it has no enabled devices associated with it. " attempting to
start the service Iap with arguments "-Service" in order to run the server:
{B0C61A79-0870-4BE4-9153-9CCAF422E31F}

Thanks

Regards

"John John (MVP)" <audetweld@nbnet.nb.ca> wrote in message
news:eoY9JAsEJHA.5060@TK2MSFTNGP03.phx.gbl...
> If Explorer is not running then maybe you should take a look at the REG_SZ
> Shell and Userinit values at HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows
> NT\CurrentVersion\Winlogon
>
> The Data for the Shell value should be Explorer.exe and for the Userinit
> value it should be C:\WINDOWS\system32\userinit.exe,
>
> John
>
> John wrote:
>
>> I can do Ctrl-Alt-Del to get Task Manager. Explorer is not running.
>> Trying to run it via New Task makes it appear for split second and then
>> disappear again.
>>
>> Thanks
>>
>> Regards
>>
>> "John John (MVP)" <audetweld@nbnet.nb.ca> wrote in message
>> news:eQ17u7fEJHA.3616@TK2MSFTNGP02.phx.gbl...
>>
>>>Can you start the Task Manager? Is Explorer.exe running? If not can you
>>>start it from the Task Manager's "New Task" File Menu option?
>>>
>>>John
>>>
>>>John wrote:
>>>
>>>
>>>>Hi
>>>>
>>>>sbs 2003 premium. I have a peculiar problem with one win xp client pc.
>>>>After booting the pc logs in fine then says things like loading settings
>>>>and creating network connections etc but as soon as it is about to
>>>>display the desktop, icons and task bar; it stops and all we are left is
>>>>with the standard blue windows xp desktop background i.e. no icons or
>>>>task bar or anything else besides background. Booting in 'Safe Mode with
>>>>Networking' also gives the same result and so does login in remotely via
>>>>RWW.
>>>>
>>>>I can open the computer management for the pc from sbs server and also
>>>>browse pc's drive from the server's network places. This leads me to
>>>>believe that pc is fairly healthy but don't know what to do form here as
>>>>I can't access pc desktop. Any pointers on how to fix this would be
>>>>appreciated.
>>>>
>>>>Many Thanks
>>>>
>>>>Regards
>>>>
>>>>
>>
 
Re: Can't access desktop of client pc

Not a wise idea with this ongoing issue, John.

John wrote:
> The pc originally had IE6 and xp sp2...after having failed to fix it I
> decided to add SP3 and IE7 in case it may help which it did not
> apparently.
>
> Regards
>
> "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
> news:uzzsdwrEJHA.3476@TK2MSFTNGP02.phx.gbl...
>>> Just installed IE7 and XP SP3 by Ctrl-Alt-Delete and Task Manager and
>>> New
>>> Task and running the relevant setup programs.
>>
>> Huh?
>>
>> John wrote:
>>> No beta IE8
>>>
>>> Just installed IE7 and XP SP3 by Ctrl-Alt-Delete and Task Manager and
>>> New
>>> Task and running the relevant setup programs.
>>>
>>> Still no luck accessing Task Bar, Start Menu and desktop icons.
>>>
>>> Thanks
>>>
>>> Regards
>>>
>>> "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
>>> news:OVzWv7fEJHA.5484@TK2MSFTNGP03.phx.gbl...
>>>> Is IE8 Beta 2 installed, by any chance?
>>>>
>>>> Are any machines running WinXP SP3?
>>>> --
>>>> ~Robear Dyer (PA Bear)
>>>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>>>> AumHa VSOP & Admin http://aumha.net
>>>> DTS-L http://dts-l.net/
>>>>
>>>> John wrote:
>>>>> sbs 2003 premium. I have a peculiar problem with one win xp client pc.
>>>>> After
>>>>> booting the pc logs in fine then says things like loading settings and
>>>>> creating network connections etc but as soon as it is about to display
>>>>> the
>>>>> desktop, icons and task bar; it stops and all we are left is with the
>>>>> standard blue windows xp desktop background i.e. no icons or task bar
>>>>> or
>>>>> anything else besides background. Booting in 'Safe Mode with
>>>>> Networking'
>>>>> also gives the same result and so does login in remotely via RWW.
>>>>>
>>>>> I can open the computer management for the pc from sbs server and also
>>>>> browse pc's drive from the server's network places. This leads me to
>>>>> believe
>>>>> that pc is fairly healthy but don't know what to do form here as I
>>>>> can't
>>>>> access pc desktop. Any pointers on how to fix this would be
>>>>> appreciated.
>>>>>
>>>>> Many Thanks
>>>>>
>>>>> Regards
 
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