Unable to get HID service to run.

  • Thread starter Thread starter John Corliss
  • Start date Start date
J

John Corliss

Guest
First off, I'm using XP Home SP3, fully patched and up to date.

This is strange. I keep getting a system event that tells me the following:

_______________________________________________________________
Event ID: 7023
Description: The Human Interface Device Access service terminated with
the following error:
The system cannot find the file specified.
_______________________________________________________________

If I try to manually start the service by going into the Services
administrative tool, I get the following error message:
_______________________________________________________________
Services
---------------------------
Could not start the Human Interface Device Access service on Local Computer.

Error 2: The system cannot find the file specified.
[OK]
_______________________________________________________________

So far, I've tried the following:

"Go to Hkey local
machine/system/currentcontrolset/services/hidserv/parameters and make
sure there's an Expanded String Value %SystemRoot%\System32\hidserv.dll.
named ServiceDll (case sensitive). Also check in the hidserv key to make
sure there is a Reg_Dword entry with the name Type with a hex value of 20."

and:

"Make sure there are copies of the following files in the locations
indicated:

hidserv.dll in C:\Windows\System32
mouhid.sys in C:\Windows\System32
mouclass.sys in C:\Windows\System32\Drivers and just for good measure,
C:\Windows\System32
mouclass.sys in C:\Windows\System"

The registry entries are all present and the files are all in place, yet
the service won't start! Can anybody tell me why this might be happening?

TIA

--
John Corliss
 
Re: Unable to get HID service to run.

Just a guest but maybe some files need to be re-registered(regsvr32.exe "file
name"). Greg T

"John Corliss" <jcorliss@fake.invalid> wrote in message
news:_tidncaXEugdPFjVnZ2dnUVZ_qjinZ2d@posted.ccountrynet...
> First off, I'm using XP Home SP3, fully patched and up to date.
>
> This is strange. I keep getting a system event that tells me the following:
>
> _______________________________________________________________
> Event ID: 7023
> Description: The Human Interface Device Access service terminated with the
> following error:
> The system cannot find the file specified.
> _______________________________________________________________
>
> If I try to manually start the service by going into the Services
> administrative tool, I get the following error message:
> _______________________________________________________________
> Services
> ---------------------------
> Could not start the Human Interface Device Access service on Local Computer.
>
> Error 2: The system cannot find the file specified.
> [OK]
> _______________________________________________________________
>
> So far, I've tried the following:
>
> "Go to Hkey local machine/system/currentcontrolset/services/hidserv/parameters
> and make sure there's an Expanded String Value
> %SystemRoot%\System32\hidserv.dll. named ServiceDll (case sensitive). Also
> check in the hidserv key to make sure there is a Reg_Dword entry with the name
> Type with a hex value of 20."
>
> and:
>
> "Make sure there are copies of the following files in the locations indicated:
>
> hidserv.dll in C:\Windows\System32
> mouhid.sys in C:\Windows\System32
> mouclass.sys in C:\Windows\System32\Drivers and just for good measure,
> C:\Windows\System32
> mouclass.sys in C:\Windows\System"
>
> The registry entries are all present and the files are all in place, yet the
> service won't start! Can anybody tell me why this might be happening?
>
> TIA
>
> --
> John Corliss
 
Re: Unable to get HID service to run.

Hi John,

See if the %systemroot% variable works. Click Start, Run and type:

%systemroot%

Press {ENTER}

Does it launch the Windows directory?

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
The Winhelponline Blog http://www.winhelponline.com/blog


"John Corliss" <jcorliss@fake.invalid> wrote in message
news:_tidncaXEugdPFjVnZ2dnUVZ_qjinZ2d@posted.ccountrynet...
> First off, I'm using XP Home SP3, fully patched and up to date.
>
> This is strange. I keep getting a system event that tells me the
> following:
>
> _______________________________________________________________
> Event ID: 7023
> Description: The Human Interface Device Access service terminated with the
> following error:
> The system cannot find the file specified.
> _______________________________________________________________
>
> If I try to manually start the service by going into the Services
> administrative tool, I get the following error message:
> _______________________________________________________________
> Services
> ---------------------------
> Could not start the Human Interface Device Access service on Local
> Computer.
>
> Error 2: The system cannot find the file specified.
> [OK]
> _______________________________________________________________
>
> So far, I've tried the following:
>
> "Go to Hkey local
> machine/system/currentcontrolset/services/hidserv/parameters and make sure
> there's an Expanded String Value %SystemRoot%\System32\hidserv.dll. named
> ServiceDll (case sensitive). Also check in the hidserv key to make sure
> there is a Reg_Dword entry with the name Type with a hex value of 20."
>
> and:
>
> "Make sure there are copies of the following files in the locations
> indicated:
>
> hidserv.dll in C:\Windows\System32
> mouhid.sys in C:\Windows\System32
> mouclass.sys in C:\Windows\System32\Drivers and just for good measure,
> C:\Windows\System32
> mouclass.sys in C:\Windows\System"
>
> The registry entries are all present and the files are all in place, yet
> the service won't start! Can anybody tell me why this might be happening?
>
> TIA
>
> --
> John Corliss
 
Re: Unable to get HID service to run.

Ramesh, yes it does.

Ramesh Srinivasan, MS-MVP wrote:
> Hi John,
>
> See if the %systemroot% variable works. Click Start, Run and type:
>
> %systemroot%
>
> Press {ENTER}
>
> Does it launch the Windows directory?
>
> John Corliss wrote:
>> First off, I'm using XP Home SP3, fully patched and up to date.
>>
>> This is strange. I keep getting a system event that tells me the
>> following:
>>
>> _______________________________________________________________
>> Event ID: 7023
>> Description: The Human Interface Device Access service terminated with the
>> following error:
>> The system cannot find the file specified.
>> _______________________________________________________________
>>
>> If I try to manually start the service by going into the Services
>> administrative tool, I get the following error message:
>> _______________________________________________________________
>> Services
>> ---------------------------
>> Could not start the Human Interface Device Access service on Local
>> Computer.
>>
>> Error 2: The system cannot find the file specified.
>> [OK]
>> _______________________________________________________________
>>
>> So far, I've tried the following:
>>
>> "Go to Hkey local
>> machine/system/currentcontrolset/services/hidserv/parameters and make sure
>> there's an Expanded String Value %SystemRoot%\System32\hidserv.dll. named
>> ServiceDll (case sensitive). Also check in the hidserv key to make sure
>> there is a Reg_Dword entry with the name Type with a hex value of 20."
>>
>> and:
>>
>> "Make sure there are copies of the following files in the locations
>> indicated:
>>
>> hidserv.dll in C:\Windows\System32
>> mouhid.sys in C:\Windows\System32
>> mouclass.sys in C:\Windows\System32\Drivers and just for good measure,
>> C:\Windows\System32
>> mouclass.sys in C:\Windows\System"
>>
>> The registry entries are all present and the files are all in place, yet
>> the service won't start! Can anybody tell me why this might be happening?
>>
>> TIA

--
John Corliss
 
Re: Unable to get HID service to run.

Correct me if I'm wrong, but I thought that one can only register .dll
files? Anyway, your guess might be a good one although I'd still have to
figger out which files to register.

Greg T wrote:
> Just a guest but maybe some files need to be re-registered(regsvr32.exe "file
> name").
>
> John Corliss wrote:
>> First off, I'm using XP Home SP3, fully patched and up to date.
>>
>> This is strange. I keep getting a system event that tells me the following:
>>
>> _______________________________________________________________
>> Event ID: 7023
>> Description: The Human Interface Device Access service terminated with the
>> following error:
>> The system cannot find the file specified.
>> _______________________________________________________________
>>
>> If I try to manually start the service by going into the Services
>> administrative tool, I get the following error message:
>> _______________________________________________________________
>> Services
>> ---------------------------
>> Could not start the Human Interface Device Access service on Local Computer.
>>
>> Error 2: The system cannot find the file specified.
>> [OK]
>> _______________________________________________________________
>>
>> So far, I've tried the following:
>>
>> "Go to Hkey local machine/system/currentcontrolset/services/hidserv/parameters
>> and make sure there's an Expanded String Value
>> %SystemRoot%\System32\hidserv.dll. named ServiceDll (case sensitive). Also
>> check in the hidserv key to make sure there is a Reg_Dword entry with the name
>> Type with a hex value of 20."
>>
>> and:
>>
>> "Make sure there are copies of the following files in the locations indicated:
>>
>> hidserv.dll in C:\Windows\System32
>> mouhid.sys in C:\Windows\System32
>> mouclass.sys in C:\Windows\System32\Drivers and just for good measure,
>> C:\Windows\System32
>> mouclass.sys in C:\Windows\System"
>>
>> The registry entries are all present and the files are all in place, yet the
>> service won't start! Can anybody tell me why this might be happening?
>>
>> TIA

--
John Corliss
 
Re: Unable to get HID service to run.

John Corliss wrote:
> First off, I'm using XP Home SP3, fully patched and up to date.
>
> This is strange. I keep getting a system event that tells me the following:
>
> _______________________________________________________________
> Event ID: 7023
> Description: The Human Interface Device Access service terminated with
> the following error:
> The system cannot find the file specified.
> _______________________________________________________________
>
> If I try to manually start the service by going into the Services
> administrative tool, I get the following error message:
> _______________________________________________________________
> Services
> ---------------------------
> Could not start the Human Interface Device Access service on Local
> Computer.
>
> Error 2: The system cannot find the file specified.
> [OK]
> _______________________________________________________________
>
> So far, I've tried the following:
>
> "Go to Hkey local
> machine/system/currentcontrolset/services/hidserv/parameters and make
> sure there's an Expanded String Value %SystemRoot%\System32\hidserv.dll.
> named ServiceDll (case sensitive). Also check in the hidserv key to make
> sure there is a Reg_Dword entry with the name Type with a hex value of 20."
>
> and:
>
> "Make sure there are copies of the following files in the locations
> indicated:
>
> hidserv.dll in C:\Windows\System32
> mouhid.sys in C:\Windows\System32
> mouclass.sys in C:\Windows\System32\Drivers and just for good measure,
> C:\Windows\System32
> mouclass.sys in C:\Windows\System"
>
> The registry entries are all present and the files are all in place, yet
> the service won't start! Can anybody tell me why this might be happening?
>
> TIA

I want to add that when I right click on "Human Interface Device Access"
in the Services module, then select "Properties" and then the
"Dependencies" tab, I only see "Remote Procedure Call" listed. Obviously
the RPC service isn't turned off, because it's both automatic and always
started -those settings can't be changed. I'd like to know why RPC must
always be on (seems like a serious security vulnerability), but that's
for another post. Right now though, I'd like to be able to get the HID
service to work.

I should mention that I use a Microsoft Multimedia Keyboard 1.0, an
i-rocks IR-8100 multi-format card reader and have a Zonet ZUC2400 USB
2.0 &FireWire PCI Combo Card plugged into the MoBo. All of them have
drivers installed. The keyboard works as it should and so does my mouse
(a Microsoft Intellimouse 1.3A).

However, as expected because the HID service won't work, none of the
buttons on the front of my Canon CanoScan 8400F scanner (copy, scan, PDF
and e-mail) function. This is despite the fact that updated drivers for
the scanner are installed.

--
John Corliss
 
Re: Unable to get HID service to run.

Hi John,

Click Start, Run and type:

cmd /k sc qc hidserv

Press {ENTER}

Copy the output and include it with your reply.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
The Winhelponline Blog http://www.winhelponline.com/blog


"John Corliss" <jcorliss@fake.invalid> wrote in message
news:srKdnUuPDprLyVvVnZ2dnUVZ_u6dnZ2d@posted.ccountrynet...
> Ramesh, yes it does.
>
> Ramesh Srinivasan, MS-MVP wrote:
>> Hi John,
>>
>> See if the %systemroot% variable works. Click Start, Run and type:
>>
>> %systemroot%
>>
>> Press {ENTER}
>>
>> Does it launch the Windows directory?
>>
>> John Corliss wrote:
>>> First off, I'm using XP Home SP3, fully patched and up to date.
>>>
>>> This is strange. I keep getting a system event that tells me the
>>> following:
>>>
>>> _______________________________________________________________
>>> Event ID: 7023
>>> Description: The Human Interface Device Access service terminated with
>>> the following error:
>>> The system cannot find the file specified.
>>> _______________________________________________________________
>>>
>>> If I try to manually start the service by going into the Services
>>> administrative tool, I get the following error message:
>>> _______________________________________________________________
>>> Services
>>> ---------------------------
>>> Could not start the Human Interface Device Access service on Local
>>> Computer.
>>>
>>> Error 2: The system cannot find the file specified.
>>> [OK]
>>> _______________________________________________________________
>>>
>>> So far, I've tried the following:
>>>
>>> "Go to Hkey local
>>> machine/system/currentcontrolset/services/hidserv/parameters and make
>>> sure there's an Expanded String Value %SystemRoot%\System32\hidserv.dll.
>>> named ServiceDll (case sensitive). Also check in the hidserv key to make
>>> sure there is a Reg_Dword entry with the name Type with a hex value of
>>> 20."
>>>
>>> and:
>>>
>>> "Make sure there are copies of the following files in the locations
>>> indicated:
>>>
>>> hidserv.dll in C:\Windows\System32
>>> mouhid.sys in C:\Windows\System32
>>> mouclass.sys in C:\Windows\System32\Drivers and just for good measure,
>>> C:\Windows\System32
>>> mouclass.sys in C:\Windows\System"
>>>
>>> The registry entries are all present and the files are all in place, yet
>>> the service won't start! Can anybody tell me why this might be
>>> happening?
>>>
>>> TIA
>
> --
> John Corliss
 
Re: Unable to get HID service to run.

Ramesh Srinivasan, MS-MVP wrote:
> Hi John,
>
> Click Start, Run and type:
>
> cmd /k sc qc hidserv
>
> Press {ENTER}
>
> Copy the output and include it with your reply.

Here's what I got:

[SC] GetServiceConfig SUCCESS

SERVICE_NAME: hidserv
Type: : 20 WIN32_SHARE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:WINDOWS\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Human Interface Device Access
DEPENDENCIES : RpcSs
SERVICE_START_NAME : LocalSystem

C:\Documents and Settings\(my user name)>

--
John Corliss
 
Re: Unable to get HID service to run.

The Image Path is incorrectly set. Check this:

- - -
BINARY_PATH_NAME : C:WINDOWS\System32\svchost.exe -k netsvcs
- - -

It should be "C:\WINDOWS\System32\svchost.exe -k netsvcs"

You can alter the ImagePath value in this key:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\HidServ

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
The Winhelponline Blog http://www.winhelponline.com/blog


"John Corliss" <jcorliss@fake.invalid> wrote in message
news:T72dnU26N8gaUFvVnZ2dnUVZ_oLinZ2d@posted.ccountrynet...
> Ramesh Srinivasan, MS-MVP wrote:
>> Hi John,
>>
>> Click Start, Run and type:
>>
>> cmd /k sc qc hidserv
>>
>> Press {ENTER}
>>
>> Copy the output and include it with your reply.
>
> Here's what I got:
>
> [SC] GetServiceConfig SUCCESS
>
> SERVICE_NAME: hidserv
> Type: : 20 WIN32_SHARE_PROCESS
> START_TYPE : 2 AUTO_START
> ERROR_CONTROL : 1 NORMAL
> BINARY_PATH_NAME : C:WINDOWS\System32\svchost.exe -k netsvcs
> LOAD_ORDER_GROUP :
> TAG : 0
> DISPLAY_NAME : Human Interface Device Access
> DEPENDENCIES : RpcSs
> SERVICE_START_NAME : LocalSystem
>
> C:\Documents and Settings\(my user name)>
>
> --
> John Corliss
 
Re: Unable to get HID service to run.

The Image Path is incorrectly set. Check this:

- - -
BINARY_PATH_NAME : C:WINDOWS\System32\svchost.exe -k netsvcs
- - -

It should be "C:\WINDOWS\System32\svchost.exe -k netsvcs"

You can alter the ImagePath value in this key:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\HidServ

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
The Winhelponline Blog http://www.winhelponline.com/blog


"John Corliss" <jcorliss@fake.invalid> wrote in message
news:T72dnU26N8gaUFvVnZ2dnUVZ_oLinZ2d@posted.ccountrynet...
> Ramesh Srinivasan, MS-MVP wrote:
>> Hi John,
>>
>> Click Start, Run and type:
>>
>> cmd /k sc qc hidserv
>>
>> Press {ENTER}
>>
>> Copy the output and include it with your reply.
>
> Here's what I got:
>
> [SC] GetServiceConfig SUCCESS
>
> SERVICE_NAME: hidserv
> Type: : 20 WIN32_SHARE_PROCESS
> START_TYPE : 2 AUTO_START
> ERROR_CONTROL : 1 NORMAL
> BINARY_PATH_NAME : C:WINDOWS\System32\svchost.exe -k netsvcs
> LOAD_ORDER_GROUP :
> TAG : 0
> DISPLAY_NAME : Human Interface Device Access
> DEPENDENCIES : RpcSs
> SERVICE_START_NAME : LocalSystem
>
> C:\Documents and Settings\(my user name)>
>
> --
> John Corliss
 
Re: Unable to get HID service to run.

Thanks very much for replying, Ramesh.

I opened regedit, went to that key and value and here's what it was
(copied and pasted from the registry):

%SystemRoot%\System32\svchost.exe -k netsvcs

Since "%SystemRoot%" on my computer is supposed to mean the same as
"C:\WINDOWS", I have to wonder why the path reported in the config
report was minus the backslash.

(A little later) Whoops, that was a typo of mine. Sorry. I tried real
hard to type exactly what the report said, but still missed that
backslash. I don't know how to copy and paste command line ("DOS"
window) reports.

Regardless, I tried copying and pasting your recommended path with and
without quotation marks included into that registry value, and then
tried to start the HID service. The results were, in both cases, the
same error message and log entry that I provided in the OP. I also tried
rebooting the computer and that didn't make any difference.

I just looked in the c:\windows\system32 folder and noticed that there
are several copies of system files, the copies all being older versions
with different MD5 hash values than the newer versions. The older
versions all have "(3)(2)" added to the end of their names before the
file extensions. One of the files that has been replaced this way is
svchost.exe. Pretty sure the "(3)(2)" refers to the update from SP2 to
SP3. Not sure if this is related to my problem though.

It would help if the error message I get when I attempt to start up the
HID service would list the file that it can't find ("Error 2: The system
cannot find the file specified"). Similarly, the Event Viewer's System
log event properties for not being able to open the HID service don't
indicate the file it can't find either.

I have to presume that it's C:\WINDOWS\System32\svchost.exe. However,
that file is present at the assignd path.

This is vexing indeed.

I just looked at the properties for the service and clicked on the
"Dependencies" tab. Under "The following system components depend on
this service", it says <No Dependencies>. Yet the buttons on the front
of my scanner won't work.

Frankly, I believe this whole problem is SP3 related. Since installing
SP3, I notice that Nero will no longer burn DVDs at the 18x speed my
burner is capable of. It's now limited to a max of 12x.

Because of these and other strange problems I've been experiencing, I'm
right on the verge of doing an FDISK, FORMAT and fresh reinstall of my
OS (slipstreamed to SP3), drivers and programs. Either that, or I will
go back to SP2.

Ramesh Srinivasan, MS-MVP wrote:
> John Corliss wrote:
>> Ramesh Srinivasan, MS-MVP wrote:
>
> The Image Path is incorrectly set. Check this:
> - - -
> BINARY_PATH_NAME : C:WINDOWS\System32\svchost.exe -k netsvcs
> - - -
> It should be "C:\WINDOWS\System32\svchost.exe -k netsvcs"
> You can alter the ImagePath value in this key:
> HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\HidServ
>
>> Here's what I got:
>> [SC] GetServiceConfig SUCCESS
>> SERVICE_NAME: hidserv
>> Type: : 20 WIN32_SHARE_PROCESS
>> START_TYPE : 2 AUTO_START
>> ERROR_CONTROL : 1 NORMAL
>> BINARY_PATH_NAME : C:WINDOWS\System32\svchost.exe -k netsvcs
>> LOAD_ORDER_GROUP :
>> TAG : 0
>> DISPLAY_NAME : Human Interface Device Access
>> DEPENDENCIES : RpcSs
>> SERVICE_START_NAME : LocalSystem
>> > C:\Documents and Settings\(my user name)>
>>>
>>> Hi John,
>>>
>>> Click Start, Run and type:
>>>
>>> cmd /k sc qc hidserv
>>>
>>> Press {ENTER}
>>>
>>> Copy the output and include it with your reply.

--
John Corliss
 
Re: Unable to get HID service to run.

John,

1. Download Process Monitor from here:
http://technet.microsoft.com/en-us/sysinternals/bb896645.aspx

2. Click Start, Run and type "cmd.exe" to open Command Prompt.
3. Start Process Monitor, click File, and enable "Capture Events"
4. Switch to the Command Prompt window, type "net start hidserv" and press
ENTER.
6. Stop capturing events in Process Monitor.
7. From the File menu in Process Monitor, click Save to save the Process
Monitor log file.
8.Under Events to save, click to select the All events check box.
9.Under Format, click to select the Native Process Monitor Format (PML)
check box.
10.In the Path box, specify a location on the local hard disk where you want
to save the file.
11. Compress this file and upload it to a free web host.

Post the link to URL containing the log file.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
The Winhelponline Blog http://www.winhelponline.com/blog


"John Corliss" <jcorliss@fake.invalid> wrote in message
news:7rOdnSqS2vQFK1rVnZ2dnUVZ_hGdnZ2d@posted.ccountrynet...
> Thanks very much for replying, Ramesh.
>
> I opened regedit, went to that key and value and here's what it was
> (copied and pasted from the registry):
>
> %SystemRoot%\System32\svchost.exe -k netsvcs
>
> Since "%SystemRoot%" on my computer is supposed to mean the same as
> "C:\WINDOWS", I have to wonder why the path reported in the config report
> was minus the backslash.
>
> (A little later) Whoops, that was a typo of mine. Sorry. I tried real hard
> to type exactly what the report said, but still missed that backslash. I
> don't know how to copy and paste command line ("DOS" window) reports.
>
> Regardless, I tried copying and pasting your recommended path with and
> without quotation marks included into that registry value, and then tried
> to start the HID service. The results were, in both cases, the same error
> message and log entry that I provided in the OP. I also tried rebooting
> the computer and that didn't make any difference.
>
> I just looked in the c:\windows\system32 folder and noticed that there are
> several copies of system files, the copies all being older versions with
> different MD5 hash values than the newer versions. The older versions all
> have "(3)(2)" added to the end of their names before the file extensions.
> One of the files that has been replaced this way is svchost.exe. Pretty
> sure the "(3)(2)" refers to the update from SP2 to SP3. Not sure if this
> is related to my problem though.
>
> It would help if the error message I get when I attempt to start up the
> HID service would list the file that it can't find ("Error 2: The system
> cannot find the file specified"). Similarly, the Event Viewer's System log
> event properties for not being able to open the HID service don't indicate
> the file it can't find either.
>
> I have to presume that it's C:\WINDOWS\System32\svchost.exe. However, that
> file is present at the assignd path.
>
> This is vexing indeed.
>
> I just looked at the properties for the service and clicked on the
> "Dependencies" tab. Under "The following system components depend on this
> service", it says <No Dependencies>. Yet the buttons on the front of my
> scanner won't work.
>
> Frankly, I believe this whole problem is SP3 related. Since installing
> SP3, I notice that Nero will no longer burn DVDs at the 18x speed my
> burner is capable of. It's now limited to a max of 12x.
>
> Because of these and other strange problems I've been experiencing, I'm
> right on the verge of doing an FDISK, FORMAT and fresh reinstall of my OS
> (slipstreamed to SP3), drivers and programs. Either that, or I will go
> back to SP2.
>
> Ramesh Srinivasan, MS-MVP wrote:
>> John Corliss wrote:
>>> Ramesh Srinivasan, MS-MVP wrote:
>>
>> The Image Path is incorrectly set. Check this:
>> - - -
>> BINARY_PATH_NAME : C:WINDOWS\System32\svchost.exe -k netsvcs
>> - - -
>> It should be "C:\WINDOWS\System32\svchost.exe -k netsvcs"
>> You can alter the ImagePath value in this key:
>> HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\HidServ
>>
>>> Here's what I got:
>>> [SC] GetServiceConfig SUCCESS
>>> SERVICE_NAME: hidserv
>>> Type: : 20 WIN32_SHARE_PROCESS
>>> START_TYPE : 2 AUTO_START
>>> ERROR_CONTROL : 1 NORMAL
>>> BINARY_PATH_NAME : C:WINDOWS\System32\svchost.exe -k netsvcs
>>> LOAD_ORDER_GROUP :
>>> TAG : 0
>>> DISPLAY_NAME : Human Interface Device Access
>>> DEPENDENCIES : RpcSs
>>> SERVICE_START_NAME : LocalSystem
>>> > C:\Documents and Settings\(my user name)>
>>>>
>>>> Hi John,
>>>>
>>>> Click Start, Run and type:
>>>>
>>>> cmd /k sc qc hidserv
>>>>
>>>> Press {ENTER}
>>>>
>>>> Copy the output and include it with your reply.
>
> --
> John Corliss
 
Re: Unable to get HID service to run.

Ramesh Srinivasan, MS-MVP wrote:
> John,
>
> 1. Download Process Monitor from here:
> http://technet.microsoft.com/en-us/sysinternals/bb896645.aspx
>
> 2. Click Start, Run and type "cmd.exe" to open Command Prompt.
> 3. Start Process Monitor, click File, and enable "Capture Events"
> 4. Switch to the Command Prompt window, type "net start hidserv" and press
> ENTER.
> 6. Stop capturing events in Process Monitor.
> 7. From the File menu in Process Monitor, click Save to save the Process
> Monitor log file.
> 8.Under Events to save, click to select the All events check box.
> 9.Under Format, click to select the Native Process Monitor Format (PML)
> check box.
> 10.In the Path box, specify a location on the local hard disk where you want
> to save the file.
> 11. Compress this file and upload it to a free web host.
>
> Post the link to URL containing the log file.

Ramesh, sorry but such a log will provide information about my system
which I prefer not to make public. Thanks for trying though.

--
John Corliss
 
Re: Unable to get HID service to run.

No problem John.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
The Winhelponline Blog http://www.winhelponline.com/blog


"John Corliss" <jcorliss@fake.invalid> wrote in message
news:Abqdnc5Af4gNeFrVnZ2dnUVZ_hmdnZ2d@posted.ccountrynet...
> Ramesh Srinivasan, MS-MVP wrote:
>> John,
>>
>> 1. Download Process Monitor from here:
>> http://technet.microsoft.com/en-us/sysinternals/bb896645.aspx
>>
>> 2. Click Start, Run and type "cmd.exe" to open Command Prompt.
>> 3. Start Process Monitor, click File, and enable "Capture Events"
>> 4. Switch to the Command Prompt window, type "net start hidserv" and
>> press ENTER.
>> 6. Stop capturing events in Process Monitor.
>> 7. From the File menu in Process Monitor, click Save to save the Process
>> Monitor log file.
>> 8.Under Events to save, click to select the All events check box.
>> 9.Under Format, click to select the Native Process Monitor Format (PML)
>> check box.
>> 10.In the Path box, specify a location on the local hard disk where you
>> want to save the file.
>> 11. Compress this file and upload it to a free web host.
>>
>> Post the link to URL containing the log file.
>
> Ramesh, sorry but such a log will provide information about my system
> which I prefer not to make public. Thanks for trying though.
>
> --
> John Corliss
 
Re: Unable to get HID service to run.

John Corliss wrote:
> First off, I'm using XP Home SP3, fully patched and up to date.
>
> This is strange. I keep getting a system event that tells me the following:
>
> _______________________________________________________________
> Event ID: 7023
> Description: The Human Interface Device Access service terminated with
> the following error:
> The system cannot find the file specified.
> _______________________________________________________________
>
> If I try to manually start the service by going into the Services
> administrative tool, I get the following error message:
> _______________________________________________________________
> Services
> ---------------------------
> Could not start the Human Interface Device Access service on Local
> Computer.
>
> Error 2: The system cannot find the file specified.
> [OK]
> _______________________________________________________________
>
> So far, I've tried the following:
>
> "Go to Hkey local
> machine/system/currentcontrolset/services/hidserv/parameters and make
> sure there's an Expanded String Value %SystemRoot%\System32\hidserv.dll.
> named ServiceDll (case sensitive). Also check in the hidserv key to make
> sure there is a Reg_Dword entry with the name Type with a hex value of 20."
>
> and:
>
> "Make sure there are copies of the following files in the locations
> indicated:
>
> hidserv.dll in C:\Windows\System32
> mouhid.sys in C:\Windows\System32
> mouclass.sys in C:\Windows\System32\Drivers and just for good measure,
> C:\Windows\System32
> mouclass.sys in C:\Windows\System"
>
> The registry entries are all present and the files are all in place, yet
> the service won't start! Can anybody tell me why this might be happening?
>
> TIA

I have corrected the problem. The solution was to:

1. Start regedit
2. Go to
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\HidServ\Parameters
3. Delete the ServiceDll string (if present, and in my case it was
because I had created it a couple of weeks ago) and manually create an
*EXPANDABLE* string value called ServiceDll with the value
%SystemRoot%\System32\hidserv.dll (this would be the same value and name
as the string I deleted.)

I was now able to start the Human Interface Device service and after
rebooting, I was able to verify that it now starts on its own.

What it was that caused the problem in the first place, I haven't a clue.

Just wanted to put closure on this thread. Over and out.

--
John Corliss
 
Re: Unable to get HID service to run.



"John Corliss" wrote:

> John Corliss wrote:
> > First off, I'm using XP Home SP3, fully patched and up to date.
> >
> > This is strange. I keep getting a system event that tells me the following:
> >
> > _______________________________________________________________
> > Event ID: 7023
> > Description: The Human Interface Device Access service terminated with
> > the following error:
> > The system cannot find the file specified.
> > _______________________________________________________________
> >
> > If I try to manually start the service by going into the Services
> > administrative tool, I get the following error message:
> > _______________________________________________________________
> > Services
> > ---------------------------
> > Could not start the Human Interface Device Access service on Local
> > Computer.
> >
> > Error 2: The system cannot find the file specified.
> > [OK]
> > _______________________________________________________________
> >
> > So far, I've tried the following:
> >
> > "Go to Hkey local
> > machine/system/currentcontrolset/services/hidserv/parameters and make
> > sure there's an Expanded String Value %SystemRoot%\System32\hidserv.dll.
> > named ServiceDll (case sensitive). Also check in the hidserv key to make
> > sure there is a Reg_Dword entry with the name Type with a hex value of 20."
> >
> > and:
> >
> > "Make sure there are copies of the following files in the locations
> > indicated:
> >
> > hidserv.dll in C:\Windows\System32
> > mouhid.sys in C:\Windows\System32
> > mouclass.sys in C:\Windows\System32\Drivers and just for good measure,
> > C:\Windows\System32
> > mouclass.sys in C:\Windows\System"
> >
> > The registry entries are all present and the files are all in place, yet
> > the service won't start! Can anybody tell me why this might be happening?
> >
> > TIA
>
> I have corrected the problem. The solution was to:
>
> 1. Start regedit
> 2. Go to
> HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\HidServ\Parameters
> 3. Delete the ServiceDll string (if present, and in my case it was
> because I had created it a couple of weeks ago) and manually create an
> *EXPANDABLE* string value called ServiceDll with the value
> %SystemRoot%\System32\hidserv.dll (this would be the same value and name
> as the string I deleted.)
>
> I was now able to start the Human Interface Device service and after
> rebooting, I was able to verify that it now starts on its own.
>
> What it was that caused the problem in the first place, I haven't a clue.
>
> Just wanted to put closure on this thread. Over and out.
>
> --
> John Corliss
>
 
Re: Unable to get HID service to run.



"John Corliss" wrote:

> John Corliss wrote:
> > First off, I'm using XP Home SP3, fully patched and up to date.
> >
> > This is strange. I keep getting a system event that tells me the following:
> >
> > _______________________________________________________________
> > Event ID: 7023
> > Description: The Human Interface Device Access service terminated with
> > the following error:
> > The system cannot find the file specified.
> > _______________________________________________________________
> >
> > If I try to manually start the service by going into the Services
> > administrative tool, I get the following error message:
> > _______________________________________________________________
> > Services
> > ---------------------------
> > Could not start the Human Interface Device Access service on Local
> > Computer.
> >
> > Error 2: The system cannot find the file specified.
> > [OK]
> > _______________________________________________________________
> >
> > So far, I've tried the following:
> >
> > "Go to Hkey local
> > machine/system/currentcontrolset/services/hidserv/parameters and make
> > sure there's an Expanded String Value %SystemRoot%\System32\hidserv.dll.
> > named ServiceDll (case sensitive). Also check in the hidserv key to make
> > sure there is a Reg_Dword entry with the name Type with a hex value of 20."
> >
> > and:
> >
> > "Make sure there are copies of the following files in the locations
> > indicated:
> >
> > hidserv.dll in C:\Windows\System32
> > mouhid.sys in C:\Windows\System32
> > mouclass.sys in C:\Windows\System32\Drivers and just for good measure,
> > C:\Windows\System32
> > mouclass.sys in C:\Windows\System"
> >
> > The registry entries are all present and the files are all in place, yet
> > the service won't start! Can anybody tell me why this might be happening?
> >
> > TIA
>
> I have corrected the problem. The solution was to:
>
> 1. Start regedit
> 2. Go to
> HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\HidServ\Parameters
> 3. Delete the ServiceDll string (if present, and in my case it was
> because I had created it a couple of weeks ago) and manually create an
> *EXPANDABLE* string value called ServiceDll with the value
> %SystemRoot%\System32\hidserv.dll (this would be the same value and name
> as the string I deleted.)
>
> I was now able to start the Human Interface Device service and after
> rebooting, I was able to verify that it now starts on its own.
>
> What it was that caused the problem in the first place, I haven't a clue.
>
> Just wanted to put closure on this thread. Over and out.
>
> --
> John Corliss
>

I wasn't sure how to start a different thread, although my problem seems
similar.
I get a cyclic redundancy when trying to install any wireless mouse. The HID
acts like it's loading but errors out. Also, when I go into Services, and
try to start the HID service, it gives me Error 126: The specified module
could not be found. I'm stumped. I have installed these mice on many
computers. The one I'm having problems with is a Dell Latitude D600 Notebook.
 
Re: Unable to get HID service to run.



"Mike Whitehead" wrote:

>
>
> "John Corliss" wrote:
>
> > John Corliss wrote:
> > > First off, I'm using XP Home SP3, fully patched and up to date.
> > >
> > > This is strange. I keep getting a system event that tells me the following:
> > >
> > > _______________________________________________________________
> > > Event ID: 7023
> > > Description: The Human Interface Device Access service terminated with
> > > the following error:
> > > The system cannot find the file specified.
> > > _______________________________________________________________
> > >
> > > If I try to manually start the service by going into the Services
> > > administrative tool, I get the following error message:
> > > _______________________________________________________________
> > > Services
> > > ---------------------------
> > > Could not start the Human Interface Device Access service on Local
> > > Computer.
> > >
> > > Error 2: The system cannot find the file specified.
> > > [OK]
> > > _______________________________________________________________
> > >
> > > So far, I've tried the following:
> > >
> > > "Go to Hkey local
> > > machine/system/currentcontrolset/services/hidserv/parameters and make
> > > sure there's an Expanded String Value %SystemRoot%\System32\hidserv.dll.
> > > named ServiceDll (case sensitive). Also check in the hidserv key to make
> > > sure there is a Reg_Dword entry with the name Type with a hex value of 20."
> > >
> > > and:
> > >
> > > "Make sure there are copies of the following files in the locations
> > > indicated:
> > >
> > > hidserv.dll in C:\Windows\System32
> > > mouhid.sys in C:\Windows\System32
> > > mouclass.sys in C:\Windows\System32\Drivers and just for good measure,
> > > C:\Windows\System32
> > > mouclass.sys in C:\Windows\System"
> > >
> > > The registry entries are all present and the files are all in place, yet
> > > the service won't start! Can anybody tell me why this might be happening?
> > >
> > > TIA
> >
> > I have corrected the problem. The solution was to:
> >
> > 1. Start regedit
> > 2. Go to
> > HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\HidServ\Parameters
> > 3. Delete the ServiceDll string (if present, and in my case it was
> > because I had created it a couple of weeks ago) and manually create an
> > *EXPANDABLE* string value called ServiceDll with the value
> > %SystemRoot%\System32\hidserv.dll (this would be the same value and name
> > as the string I deleted.)
> >
> > I was now able to start the Human Interface Device service and after
> > rebooting, I was able to verify that it now starts on its own.
> >
> > What it was that caused the problem in the first place, I haven't a clue.
> >
> > Just wanted to put closure on this thread. Over and out.
> >
> > --
> > John Corliss
> >
>
> I wasn't sure how to start a different thread, although my problem seems
> similar.
> I get a cyclic redundancy when trying to install any wireless mouse. The HID
> acts like it's loading but errors out. Also, when I go into Services, and
> try to start the HID service, it gives me Error 126: The specified module
> could not be found. I'm stumped. I have installed these mice on many
> computers. The one I'm having problems with is a Dell Latitude D600 Notebook.

I forgot to mention, I'm running XP Pro SP2. The Wireless mice are a
Microsoft Wireless Notebook Optical Mouse 4000. and a Logitech V220 Cordless
Optical Notebook Mouse.
 
Re: Unable to get HID service to run.

"Human Interface Device Service" is a file that deals with keyboards, mice,
and other devices connected through the USB bus.

hidserv.exe provides support for USB multimedia devices with the Microsoft
Windows operating system. This program is important for the stable and
secure running of your computer and should not be terminated.

http://www.processlibrary.com/directory/files/hidserv

--

All the Best,
Kelly (MS-MVP/DTS&XP)

Taskbar Repair Tool Plus!
http://www.kellys-korner-xp.com/taskbarplus!.htm

SupportSpace
www.supportspace.com/pages?aiu=kellyskorner

"Mike Whitehead" <MikeWhitehead@discussions.microsoft.com> wrote in message
news:F5010905-AB42-4F58-B29D-4D1769E3380D@microsoft.com...
>
>
> "Mike Whitehead" wrote:
>
>>
>>
>> "John Corliss" wrote:
>>
>> > John Corliss wrote:
>> > > First off, I'm using XP Home SP3, fully patched and up to date.
>> > >
>> > > This is strange. I keep getting a system event that tells me the
>> > > following:
>> > >
>> > > _______________________________________________________________
>> > > Event ID: 7023
>> > > Description: The Human Interface Device Access service terminated
>> > > with
>> > > the following error:
>> > > The system cannot find the file specified.
>> > > _______________________________________________________________
>> > >
>> > > If I try to manually start the service by going into the Services
>> > > administrative tool, I get the following error message:
>> > > _______________________________________________________________
>> > > Services
>> > > ---------------------------
>> > > Could not start the Human Interface Device Access service on Local
>> > > Computer.
>> > >
>> > > Error 2: The system cannot find the file specified.
>> > > [OK]
>> > > _______________________________________________________________
>> > >
>> > > So far, I've tried the following:
>> > >
>> > > "Go to Hkey local
>> > > machine/system/currentcontrolset/services/hidserv/parameters and make
>> > > sure there's an Expanded String Value
>> > > %SystemRoot%\System32\hidserv.dll.
>> > > named ServiceDll (case sensitive). Also check in the hidserv key to
>> > > make
>> > > sure there is a Reg_Dword entry with the name Type with a hex value
>> > > of 20."
>> > >
>> > > and:
>> > >
>> > > "Make sure there are copies of the following files in the locations
>> > > indicated:
>> > >
>> > > hidserv.dll in C:\Windows\System32
>> > > mouhid.sys in C:\Windows\System32
>> > > mouclass.sys in C:\Windows\System32\Drivers and just for good
>> > > measure,
>> > > C:\Windows\System32
>> > > mouclass.sys in C:\Windows\System"
>> > >
>> > > The registry entries are all present and the files are all in place,
>> > > yet
>> > > the service won't start! Can anybody tell me why this might be
>> > > happening?
>> > >
>> > > TIA
>> >
>> > I have corrected the problem. The solution was to:
>> >
>> > 1. Start regedit
>> > 2. Go to
>> > HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\HidServ\Parameters
>> > 3. Delete the ServiceDll string (if present, and in my case it was
>> > because I had created it a couple of weeks ago) and manually create an
>> > *EXPANDABLE* string value called ServiceDll with the value
>> > %SystemRoot%\System32\hidserv.dll (this would be the same value and
>> > name
>> > as the string I deleted.)
>> >
>> > I was now able to start the Human Interface Device service and after
>> > rebooting, I was able to verify that it now starts on its own.
>> >
>> > What it was that caused the problem in the first place, I haven't a
>> > clue.
>> >
>> > Just wanted to put closure on this thread. Over and out.
>> >
>> > --
>> > John Corliss
>> >
>>
>> I wasn't sure how to start a different thread, although my problem seems
>> similar.
>> I get a cyclic redundancy when trying to install any wireless mouse. The
>> HID
>> acts like it's loading but errors out. Also, when I go into Services,
>> and
>> try to start the HID service, it gives me Error 126: The specified module
>> could not be found. I'm stumped. I have installed these mice on many
>> computers. The one I'm having problems with is a Dell Latitude D600
>> Notebook.
>
> I forgot to mention, I'm running XP Pro SP2. The Wireless mice are a
> Microsoft Wireless Notebook Optical Mouse 4000. and a Logitech V220
> Cordless
> Optical Notebook Mouse.
 
Re: Unable to get HID service to run.

Thanks, Kelly. I figured out that I had a corrupt file, so I copied the I386
folder to a new location, then deleted it from C:\Windows\Drivers Cache. Then
I went to Device Manager, and Scanned For Hardware Changes. I was prompted to
insert my Windows XP disk, and it found/installed all of the necessary files.
I copied the I386 folder back to it's original location. Everything runs
perfectly.

Mike

"Kelly" wrote:

> "Human Interface Device Service" is a file that deals with keyboards, mice,
> and other devices connected through the USB bus.
>
> hidserv.exe provides support for USB multimedia devices with the Microsoft
> Windows operating system. This program is important for the stable and
> secure running of your computer and should not be terminated.
>
> http://www.processlibrary.com/directory/files/hidserv
>
> --
>
> All the Best,
> Kelly (MS-MVP/DTS&XP)
>
> Taskbar Repair Tool Plus!
> http://www.kellys-korner-xp.com/taskbarplus!.htm
>
> SupportSpace
> www.supportspace.com/pages?aiu=kellyskorner
>
> "Mike Whitehead" <MikeWhitehead@discussions.microsoft.com> wrote in message
> news:F5010905-AB42-4F58-B29D-4D1769E3380D@microsoft.com...
> >
> >
> > "Mike Whitehead" wrote:
> >
> >>
> >>
> >> "John Corliss" wrote:
> >>
> >> > John Corliss wrote:
> >> > > First off, I'm using XP Home SP3, fully patched and up to date.
> >> > >
> >> > > This is strange. I keep getting a system event that tells me the
> >> > > following:
> >> > >
> >> > > _______________________________________________________________
> >> > > Event ID: 7023
> >> > > Description: The Human Interface Device Access service terminated
> >> > > with
> >> > > the following error:
> >> > > The system cannot find the file specified.
> >> > > _______________________________________________________________
> >> > >
> >> > > If I try to manually start the service by going into the Services
> >> > > administrative tool, I get the following error message:
> >> > > _______________________________________________________________
> >> > > Services
> >> > > ---------------------------
> >> > > Could not start the Human Interface Device Access service on Local
> >> > > Computer.
> >> > >
> >> > > Error 2: The system cannot find the file specified.
> >> > > [OK]
> >> > > _______________________________________________________________
> >> > >
> >> > > So far, I've tried the following:
> >> > >
> >> > > "Go to Hkey local
> >> > > machine/system/currentcontrolset/services/hidserv/parameters and make
> >> > > sure there's an Expanded String Value
> >> > > %SystemRoot%\System32\hidserv.dll.
> >> > > named ServiceDll (case sensitive). Also check in the hidserv key to
> >> > > make
> >> > > sure there is a Reg_Dword entry with the name Type with a hex value
> >> > > of 20."
> >> > >
> >> > > and:
> >> > >
> >> > > "Make sure there are copies of the following files in the locations
> >> > > indicated:
> >> > >
> >> > > hidserv.dll in C:\Windows\System32
> >> > > mouhid.sys in C:\Windows\System32
> >> > > mouclass.sys in C:\Windows\System32\Drivers and just for good
> >> > > measure,
> >> > > C:\Windows\System32
> >> > > mouclass.sys in C:\Windows\System"
> >> > >
> >> > > The registry entries are all present and the files are all in place,
> >> > > yet
> >> > > the service won't start! Can anybody tell me why this might be
> >> > > happening?
> >> > >
> >> > > TIA
> >> >
> >> > I have corrected the problem. The solution was to:
> >> >
> >> > 1. Start regedit
> >> > 2. Go to
> >> > HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\HidServ\Parameters
> >> > 3. Delete the ServiceDll string (if present, and in my case it was
> >> > because I had created it a couple of weeks ago) and manually create an
> >> > *EXPANDABLE* string value called ServiceDll with the value
> >> > %SystemRoot%\System32\hidserv.dll (this would be the same value and
> >> > name
> >> > as the string I deleted.)
> >> >
> >> > I was now able to start the Human Interface Device service and after
> >> > rebooting, I was able to verify that it now starts on its own.
> >> >
> >> > What it was that caused the problem in the first place, I haven't a
> >> > clue.
> >> >
> >> > Just wanted to put closure on this thread. Over and out.
> >> >
> >> > --
> >> > John Corliss
> >> >
> >>
> >> I wasn't sure how to start a different thread, although my problem seems
> >> similar.
> >> I get a cyclic redundancy when trying to install any wireless mouse. The
> >> HID
> >> acts like it's loading but errors out. Also, when I go into Services,
> >> and
> >> try to start the HID service, it gives me Error 126: The specified module
> >> could not be found. I'm stumped. I have installed these mice on many
> >> computers. The one I'm having problems with is a Dell Latitude D600
> >> Notebook.
> >
> > I forgot to mention, I'm running XP Pro SP2. The Wireless mice are a
> > Microsoft Wireless Notebook Optical Mouse 4000. and a Logitech V220
> > Cordless
> > Optical Notebook Mouse.
>
>
 
Back
Top