Re: TS 2008 event 1004
Hi,
Based on this situation, Let's monitor this issue, If there is any other
problem, please post back.
I am glad to do further assistance. Thanks.
Sincerely
Morgan Che
Microsoft Online Support
Microsoft Global Technical Support Center
Get Secure! -
www.microsoft.com/security
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--------------------
--->From: "TC" <tomc@community.nospam>
--->References: <ueJgItjEJHA.4104@TK2MSFTNGP04.phx.gbl>
<w35DJ33FJHA.1640@TK2MSFTNGHUB02.phx.gbl>
--->Subject: Re: TS 2008 event 1004
--->Date: Mon, 22 Sep 2008 15:56:03 +1000
--->Lines: 126
--->X-Priority: 3
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--->Message-ID: <euxfpfHHJHA.740@TK2MSFTNGP03.phx.gbl>
--->Newsgroups: microsoft.public.windows.terminal_services
--->NNTP-Posting-Host: mail.connections.org.au 122.102.96.230
--->Path: TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP03.phx.gbl
--->Xref: TK2MSFTNGHUB02.phx.gbl
microsoft.public.windows.terminal_services:20828
--->X-Tomcat-NG: microsoft.public.windows.terminal_services
--->
--->Hi Morgan,
--->
--->I am not sure that a licence is allocated despite the message. The
licence
--->server does not report that any of the installed licences have been
--->allocated.
--->
--->Tom
--->
--->"Morgan che(MSFT)" <v-morche@online.microsoft.com> wrote in message
--->news:w35DJ33FJHA.1640@TK2MSFTNGHUB02.phx.gbl...
--->> Hi,
--->>
--->> Event 1004 is logged even if a user successfully logs on to a Windows
--->> Server 2008-based terminal licensing server that has "Per User"
terminal
--->> licenses installed: "The terminal server cannot issue a client
license".
--->> However, this event is misleading because the license is successfully
--->> issued. Therefore, this event may confuse administrators and cause
--->> unnecessary troubleshooting efforts. This hotfix will be included in
--->> Windows server 2008 SP2. When it is available, you can install SP2 to
--->> remove this issue.
--->>
--->> In addition, generally, we can follow the methods below to
troubleshoot
--->> Event 1004 problem. However, if your client can be issued a TS
licensing,
--->> you don't need to try these steps. I list these steps here just for
your
--->> reference.
--->>
--->> 1. Let's try and set a preferred License Server on the Terminal
Server.
--->> This needs to be done in the registry on the Terminal Server, and it
is
--->> described here:
--->>
http://support.microsoft.com/?id=239107
--->>
--->> 2. This issue can occur if the Terminal Server Licensing Server is
--->> installed as an Enterprise License server.
--->>
--->> This issue is described here:
--->>
http://support.microsoft.com/?id=304080
--->>
--->> Checked the license server discovery -> Discovery was not happening
--->>
--->> 1.Configured the below registry key on terminal server
--->>
--->> 2. Locate and then click the following key in the registry:
--->>
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\TermService\Parameters
--->> 3. On the Edit menu, point to New, and then click Key.
--->> 4. Name the new key "LicenseServers".
--->> 5. Locate and then click the following key in the registry:
--->>
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\TermService\Parameters\
--->> LicenseS
--->> ervers
--->> 6. On the Edit menu, point to New, and then click Key.
--->> 7. Name the new key "<ServerName>" where <ServerName> is the NetBIOS
name
--->> of the license server
--->> 3. Event ID 1004 is logged when a thin client tries to obtain a
Terminal
--->> Services license
--->>
--->>
http://support.microsoft.com/?id=827355
--->>
--->> Hope this helps.
--->>
--->> Sincerely
--->> Morgan Che
--->> Microsoft Online Support
--->> Microsoft Global Technical Support Center
--->>
--->> Get Secure! -
www.microsoft.com/security
--->> =====================================================
--->> When responding to posts, please "Reply to Group" via your newsreader
so
--->> that others may learn and benefit from your issue.
--->> =====================================================
--->> This posting is provided "AS IS" with no warranties, and confers no
--->> rights.
--->>
--->>
--->> --------------------
--->> --->From: "TC" <tomc@community.nospam>
--->> --->Subject: TS 2008 event 1004
--->> --->Date: Tue, 9 Sep 2008 15:16:56 +1000
--->> --->Lines: 25
--->> --->X-Priority: 3
--->> --->X-MSMail-Priority: Normal
--->> --->X-Newsreader: Microsoft Outlook Express 6.00.2900.5512
--->> --->X-RFC2646: Format=Flowed; Original
--->> --->X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.5579
--->> --->Message-ID: <ueJgItjEJHA.4104@TK2MSFTNGP04.phx.gbl>
--->> --->Newsgroups: microsoft.public.windows.terminal_services
--->> --->NNTP-Posting-Host: mail.connections.org.au 122.102.96.230
--->> --->Path:
TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP04.phx.gbl
--->> --->Xref: TK2MSFTNGHUB02.phx.gbl
--->> microsoft.public.windows.terminal_services:20563
--->> --->X-Tomcat-NG: microsoft.public.windows.terminal_services
--->> --->
--->> --->Hi,
--->> --->
--->> --->We have a:
--->> --->Windows 2003 domain
--->> --->Windows 2008 TS licence server with per user TS licences installed
--->> --->Windows 2008 terminal server set to per user mode
--->> --->
--->> --->Both Winows 2008 servers are member servers of the domain. Licence
--->> server is
--->> --->a member of TS Licence servers group. Terminal Server is a member
of
--->> TS
--->> --->Computers group on licence server. Licence server diagnostics
reports
--->> that
--->> --->everything is OK. Terminal Server licensing diagnostics reports
that
--->> --->evberything isd OK and reports the correct number of licences
--->> available.
--->> --->
--->> --->Every time a user connects there is a 1004 - unable to issue a
licence
--->> --->event. There are no other related events on either the terminal
--->> server,
--->> the
--->> --->licence server or the domain controller.
--->> --->
--->> --->I have tried all steps suggested in the following article to no
avail:
--->> --->
http://technet.microsoft.com/en-us/library/cc775148.aspx
--->> --->
--->> --->Any ideas?
--->> --->
--->> --->TC
--->> --->
--->> --->
--->> --->
--->>
--->
--->
--->
