Terminal services keeps breaking

  • Thread starter Thread starter yttep.giarc@gmail.com
  • Start date Start date
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yttep.giarc@gmail.com

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This is driving me nuts. Terminal services keeps breaking on our
servers. The error message you see from the Remote Desktop Client is,
"The client could not establish a connection to the remote computer."

The server is listening on port 3389 (svchost.exe). A package capture
shows the TCP three-way handshake completes and then the server sends
a Reset. That is.

SYN (from client)
SYN/ACK (from server)
ACK (from client)
RST (from server)

Every time it happens I'm able to fix the problem by reinstalling the
Terminal Services Device Redirector using the following command, but I
have no idea why it keeps happening.

devcon.exe -r install %windir%\inf\machine.inf root\rdpdr

It seems to happen on random servers at random times. I've seen it
happen on Win2003 RTM, Win2003 SP1, Win2003 R2 SP2, Win2003 x64 SP2.
I've seen it on physical servers and on virtual servers (VMware).

I may go for a month or two without seeing it, then there are times
like this week where I've already fixed three servers.

Since it seems to happen a lot to us I figured there would be a hotfix
or a workaround out there, but the Internet searches I've done haven't
revealed much. Is anyone else having the same problem?
 
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