WSUS Clients having Problems Downloading updates

  • Thread starter Thread starter Snow
  • Start date Start date
S

Snow

Guest
I am at a loss. I have some clients that seem to have problems getting
updats from my WSUS server. The WSUS server is giving messages that 25% of
computers are failing. I have looked at the windowsupdate.log file and will
copy a bunch of that information below. We use Server 2003 enterprise
edition and WSUS 3.0. I am have looked at all the permission and IIS. It
looks to me that they are all configured correctly yet I still have the same
issue. I have not been able to pinpoint any rhyme or reason to why some
machines get the updates while others don't.

Any help would be greatly appreciated.

Thanks,
Snow

2008-09-10 03:35:52:908 1224 c50 AU ## END ## AU: Download updates
2008-09-10 03:35:52:908 1224 c50 AU #############
2008-09-10 03:35:57:908 1224 d38 Report REPORT EVENT:
{DBEC9FFB-454D-4230-A596-C6CB2A31323C} 2008-09-10
03:35:52:908-0500 1 161 101 {19F54F87-0EBB-4CB6-9F52-8300B52AF6B1} 101 80244019 AutomaticUpdates Failure Content Download Error: Download failed.
2008-09-10 03:36:04:908 1224 14c AU No pending client directive
2008-09-10 03:44:40:377 1224 d38 Report Uploading 10 events using cached
cookie, reporting URL =
http://MOSS01/ReportingWebService/ReportingWebService.asmx
2008-09-10 03:44:40:377 1224 d38 Report Reporter successfully uploaded 10
events.
2008-09-10 11:00:00:221 3720 f78 Misc =========== Logging initialized
(build: 7.2.6001.784, tz: -0500) ===========
2008-09-10 11:00:00:221 3720 f78 Misc = Process: C:\Program Files\Windows
Defender\MpCmdRun.exe
2008-09-10 11:00:00:221 3720 f78 Misc = Module:
C:\WINDOWS\system32\wuapi.dll
2008-09-10 11:00:00:221 3720 f78 COMAPI -------------
2008-09-10 11:00:00:221 3720 f78 COMAPI -- START -- COMAPI: Search
[ClientId = Windows Defender]
2008-09-10 11:00:00:221 3720 f78 COMAPI ---------
2008-09-10 11:00:00:221 1224 b30 Agent *************
2008-09-10 11:00:00:221 1224 b30 Agent ** START ** Agent: Finding updates
[CallerId = Windows Defender]
2008-09-10 11:00:00:221 1224 b30 Agent *********
2008-09-10 11:00:00:221 1224 b30 Agent * Online = Yes; Ignore download
priority = No
2008-09-10 11:00:00:221 1224 b30 Agent * Criteria = "(IsInstalled = 0 and
IsHidden = 0 and CategoryIDs contains '0a487050-8b0f-4f81-b401-be4ceacd61cd')
or (IsInstalled = 0 and IsHidden = 0 and CategoryIDs contains
'8c3fcc84-7410-4a95-8b89-a166a0190486')"
2008-09-10 11:00:00:221 1224 b30 Agent * ServiceID =
{00000000-0000-0000-0000-000000000000}
2008-09-10 11:00:00:221 1224 b30 Agent * Search Scope = {Machine}
2008-09-10 11:00:00:221 3720 f78 COMAPI <<-- SUBMITTED -- COMAPI: Search
[ClientId = Windows Defender]
2008-09-10 11:00:00:986 1224 b30 PT WARNING: Cached cookie has expired or
new PID is available
2008-09-10 11:00:00:986 1224 b30 PT Initializing simple targeting cookie,
clientId = 292dafc6-63b9-4fcb-b846-3866ed7cdb49, target group = , DNS name =
ddel567.csl.edu
2008-09-10 11:00:00:986 1224 b30 PT Server URL =
http://MOSS01/SimpleAuthWebService/SimpleAuth.asmx
2008-09-10 11:00:14:299 1224 b30 PT WARNING: StartCategoryScan failed :
0x80240436
2008-09-10 11:00:14:299 1224 b30 Agent WARNING: Server does not support
CatScan. Falling back to full catalog sync...
2008-09-10 11:00:14:299 1224 b30 Agent Server changed and need resyncing
with server
2008-09-10 11:00:18:158 1224 b30 PT +++++++++++ PT: Synchronizing server
updates +++++++++++
2008-09-10 11:00:18:158 1224 b30 PT + ServiceId =
{3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL =
http://MOSS01/ClientWebService/client.asmx
2008-09-10 11:00:28:549 1224 b30 PT +++++++++++ PT: Synchronizing extended
update info +++++++++++
2008-09-10 11:00:28:549 1224 b30 PT + ServiceId =
{3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL =
http://MOSS01/ClientWebService/client.asmx
2008-09-10 11:00:31:768 1224 14c AU Triggering Offline detection
(non-interactive)
2008-09-10 11:00:31:768 1224 14c AU #############
2008-09-10 11:00:31:768 1224 14c AU ## START ## AU: Search for updates
2008-09-10 11:00:31:768 1224 14c AU #########
2008-09-10 11:00:31:768 1224 14c AU <<## SUBMITTED ## AU: Search for updates
[CallId = {E6A0007D-354F-4031-8B11-3247688EAC0B}]
2008-09-10 11:00:31:783 1224 b30 Agent Update
{EB4134CF-C259-4E1C-BF70-FA468FC58D61}.100 is pruned out due to potential
supersedence
2008-09-10 11:00:31:783 1224 b30 Agent * Added update
{9DD53F1F-13DC-4D73-9CE8-41943D6F6F5D}.100 to search result
2008-09-10 11:00:31:783 1224 b30 Agent * Found 1 updates and 4 categories
in search; evaluated appl. rules of 654 out of 1403 deployed entities
2008-09-10 11:00:31:815 1224 b30 Agent *********
2008-09-10 11:00:31:815 1224 b30 Agent ** END ** Agent: Finding updates
[CallerId = Windows Defender]
2008-09-10 11:00:31:815 1224 b30 Agent *************
2008-09-10 11:00:31:830 1224 b30 Agent *************
2008-09-10 11:00:31:830 1224 b30 Agent ** START ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2008-09-10 11:00:31:830 1224 b30 Agent *********
2008-09-10 11:00:31:830 1224 b30 Agent * Online = No; Ignore download
priority = No
2008-09-10 11:00:31:830 1224 b30 Agent * Criteria = "IsHidden=0 and
IsInstalled=0 and DeploymentAction='Installation' and IsAssigned=1 or
IsHidden=0 and IsPresent=1 and DeploymentAction='Uninstallation' and
IsAssigned=1 or IsHidden=0 and IsInstalled=1 and
DeploymentAction='Installation' and IsAssigned=1 and RebootRequired=1 or
IsHidden=0 and IsInstalled=0 and DeploymentAction='Uninstallation' and
IsAssigned=1 and RebootRequired=1"
2008-09-10 11:00:31:830 1224 b30 Agent * ServiceID =
{3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}
2008-09-10 11:00:31:830 1224 b30 Agent * Search Scope = {Machine}
2008-09-10 11:00:31:846 3720 4ac COMAPI >>-- RESUMED -- COMAPI: Search
[ClientId = Windows Defender]
2008-09-10 11:00:31:846 3720 4ac COMAPI - Updates found = 1
2008-09-10 11:00:31:846 3720 4ac COMAPI ---------
2008-09-10 11:00:31:846 3720 4ac COMAPI -- END -- COMAPI: Search
[ClientId = Windows Defender]
2008-09-10 11:00:31:846 3720 4ac COMAPI -------------
2008-09-10 11:00:31:861 3720 b04 COMAPI -------------
2008-09-10 11:00:31:861 3720 b04 COMAPI -- START -- COMAPI: Download
[ClientId = Windows Defender]
2008-09-10 11:00:31:861 3720 b04 COMAPI ---------
2008-09-10 11:00:31:861 3720 b04 COMAPI - Forced: No; Download priority: 3
2008-09-10 11:00:31:861 3720 b04 COMAPI - Updates in request: 1
2008-09-10 11:00:31:861 3720 b04 COMAPI - ServiceID =
{3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}
2008-09-10 11:00:31:893 3720 b04 COMAPI <<-- SUBMITTED -- COMAPI: Download
[ClientId = Windows Defender]
2008-09-10 11:00:38:330 1224 b30 Agent * Added update
{46A0B6F7-B283-45F8-9CCB-C8E3B4EC332C}.100 to search result
2008-09-10 11:00:38:330 1224 b30 Agent * Added update
{19F54F87-0EBB-4CB6-9F52-8300B52AF6B1}.101 to search result
2008-09-10 11:00:38:330 1224 b30 Agent * Added update
{28941B32-98AD-4E95-A2ED-F2DE56817F9E}.106 to search result
2008-09-10 11:00:38:330 1224 b30 Agent Update
{EB4134CF-C259-4E1C-BF70-FA468FC58D61}.100 is pruned out due to potential
supersedence
2008-09-10 11:00:38:330 1224 b30 Agent * Added update
{9DD53F1F-13DC-4D73-9CE8-41943D6F6F5D}.100 to search result
2008-09-10 11:00:38:330 1224 b30 Agent * Added update
{CEF090EE-D94B-4E61-9E2E-604F7387BE97}.100 to search result
2008-09-10 11:00:38:330 1224 b30 Agent * Added update
{1D15F829-5844-49B4-9518-AC5A91E12BCB}.103 to search result
2008-09-10 11:00:38:330 1224 b30 Agent * Added update
{9CF8BC09-444C-4176-9E41-C3A2A3A5C52D}.107 to search result
2008-09-10 11:00:38:330 1224 b30 Agent * Added update
{938D8BBF-F928-4DAC-BAEF-B66005583409}.100 to search result
2008-09-10 11:00:38:330 1224 b30 Agent * Added update
{8FE60694-94C6-4568-8094-17E2E92045EA}.100 to search result
2008-09-10 11:00:38:330 1224 b30 Agent * Added update
{CCD4E798-834D-42C9-928F-9A89CC0D2E14}.100 to search result
2008-09-10 11:00:38:330 1224 b30 Agent * Added update
{7FF134C3-2D92-4A71-95C8-AFB47C6548F2}.100 to search result
2008-09-10 11:00:38:330 1224 b30 Agent * Added update
{79B15B7B-31F3-46F8-AD6E-DFF1F42CE51F}.100 to search result
2008-09-10 11:00:38:330 1224 b30 Agent * Found 12 updates and 43
categories in search; evaluated appl. rules of 502 out of 1403 deployed
entities
2008-09-10 11:00:38:361 1224 b30 Agent *********
2008-09-10 11:00:38:361 1224 b30 Agent ** END ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2008-09-10 11:00:38:361 1224 b30 Agent *************
2008-09-10 11:00:38:377 1224 d50 AU >>## RESUMED ## AU: Search for updates
[CallId = {E6A0007D-354F-4031-8B11-3247688EAC0B}]
2008-09-10 11:00:38:377 1224 d50 AU # 12 updates detected
2008-09-10 11:00:38:377 1224 b30 DnldMgr *************
2008-09-10 11:00:38:377 1224 b30 DnldMgr ** START ** DnldMgr: Downloading
updates [CallerId = Windows Defender]
2008-09-10 11:00:38:377 1224 b30 DnldMgr *********
2008-09-10 11:00:38:377 1224 b30 DnldMgr * Call ID =
{4936078D-F063-446B-828B-591DE1D69D23}
2008-09-10 11:00:38:377 1224 b30 DnldMgr * Priority = 3, Interactive = 1,
Owner is system = 1, Explicit proxy = 1, Proxy session id = -1, ServiceId =
{3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}
2008-09-10 11:00:38:377 1224 b30 DnldMgr * Updates to download = 1
2008-09-10 11:00:38:377 1224 b30 Agent * Title = Definition Update for
Windows Defender - KB915597 (Definition 1.43.128.0)
2008-09-10 11:00:38:377 1224 b30 Agent * UpdateId =
{9DD53F1F-13DC-4D73-9CE8-41943D6F6F5D}.100
2008-09-10 11:00:38:377 1224 b30 Agent * Bundles 1 updates:
2008-09-10 11:00:38:377 1224 b30 Agent *
{3A6092CA-7A24-4FAD-B090-8468E830B91A}.100
2008-09-10 11:00:38:377 1224 d50 AU #########
2008-09-10 11:00:38:377 1224 d50 AU ## END ## AU: Search for updates
[CallId = {E6A0007D-354F-4031-8B11-3247688EAC0B}]
2008-09-10 11:00:38:377 1224 d50 AU #############
2008-09-10 11:00:38:377 1224 b30 DnldMgr *********** DnldMgr: New download
job [UpdateId = {3A6092CA-7A24-4FAD-B090-8468E830B91A}.100] ***********
2008-09-10 11:00:38:393 1224 b30 DnldMgr * BITS job initialized, JobId =
{A7F901E3-91E5-4AE4-A3B0-863CA19B0312}
2008-09-10 11:00:38:393 1224 b30 DnldMgr * Downloading from
http://moss01/Content/59/E6A17508FD8D3B616B5B1E7A80C1BF7B0E8D2559.exe to
C:\WINDOWS\SoftwareDistribution\Download\181041b328c7a643e150641bf505aa65\e6a17508fd8d3b616b5b1e7a80c1bf7b0e8d2559 (full file).
2008-09-10 11:00:38:393 1224 b30 Agent *********
2008-09-10 11:00:38:393 1224 b30 Agent ** END ** Agent: Downloading
updates [CallerId = Windows Defender]
2008-09-10 11:00:38:393 1224 b30 Agent *************
2008-09-10 11:00:38:393 1224 b30 Report REPORT EVENT:
{6A1D6FBE-D49D-4B56-B007-C568F28A4B30} 2008-09-10
11:00:31:815-0500 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0 Windows
Defender Success Software Synchronization Windows Update Client successfully
detected 1 updates.
2008-09-10 11:00:38:393 1224 b30 Report REPORT EVENT:
{D4FFFAF5-14DD-4149-8800-2AE6F5356043} 2008-09-10
11:00:31:815-0500 1 156 101 {00000000-0000-0000-0000-000000000000} 0 0 Windows Defender Success Pre-Deployment Check Reporting client status.
2008-09-10 11:00:38:408 1224 dac DnldMgr WARNING: BITS job
{A7F901E3-91E5-4AE4-A3B0-863CA19B0312} failed, updateId =
{3A6092CA-7A24-4FAD-B090-8468E830B91A}.100, hr = 0x80190194, BG_ERROR_CONTEXT
= 5
2008-09-10 11:00:38:408 1224 dac DnldMgr Progress failure bytes total =
981568, bytes transferred = 0
2008-09-10 11:00:38:408 1224 dac DnldMgr Failed job file: URL =
http://moss01/Content/59/E6A17508FD8D3B616B5B1E7A80C1BF7B0E8D2559.exe, local
path =
C:\WINDOWS\SoftwareDistribution\Download\181041b328c7a643e150641bf505aa65\e6a17508fd8d3b616b5b1e7a80c1bf7b0e8d2559
2008-09-10 11:00:38:408 1224 dac DnldMgr Error 0x80244019 occurred while
downloading update; notifying dependent calls.
2008-09-10 11:00:38:455 3720 4ac COMAPI >>-- RESUMED -- COMAPI: Download
[ClientId = Windows Defender]
2008-09-10 11:00:38:455 3720 4ac COMAPI - Download call complete
(succeeded = 0, succeeded with errors = 0, failed = 1, unaccounted = 0)
2008-09-10 11:00:38:455 3720 4ac COMAPI - WARNING: Exit code = 0x00000000;
Call error code = 0x80240022
2008-09-10 11:00:38:455 3720 4ac COMAPI ---------
2008-09-10 11:00:38:455 3720 4ac COMAPI -- END -- COMAPI: Download
[ClientId = Windows Defender]
 
Re: WSUS Clients having Problems Downloading updates

Right pew, wrong church. Forwarded to WSUS newsgroup
(microsoft.public.windows.server.update_services) via crosspost as a
convenience to OP.

On the web:
http://www.microsoft.com/communitie...crosoft.public.windows.server.update_services

In your newsreader:
news://msnews.microsoft.com/microsoft.public.windows.server.update_services

Related KB's:

You cannot download updates when you access the Windows Update Web site from
a Windows XP-based computer that is behind a firewall or a proxy server:
http://support.microsoft.com/kb/896226

You experience problems when you access the Windows Update Version 6 Web
site through a server that is running ISA Server:
http://support.microsoft.com/kb/885819

Also see http://technet.microsoft.com/en-us/library/bb457028.aspx
--
~PA Bear


Snow wrote:
> I am at a loss. I have some clients that seem to have problems getting
> updats from my WSUS server. The WSUS server is giving messages that 25%
> of
> computers are failing. I have looked at the windowsupdate.log file and
> will
> copy a bunch of that information below. We use Server 2003 enterprise
> edition and WSUS 3.0. I am have looked at all the permission and IIS. It
> looks to me that they are all configured correctly yet I still have the
> same
> issue. I have not been able to pinpoint any rhyme or reason to why some
> machines get the updates while others don't.
>
> Any help would be greatly appreciated.
>
> Thanks,
> Snow
>
> 2008-09-10 03:35:52:908 1224 c50 AU ## END ## AU: Download updates
> 2008-09-10 03:35:52:908 1224 c50 AU #############
> 2008-09-10 03:35:57:908 1224 d38 Report REPORT EVENT:
> {DBEC9FFB-454D-4230-A596-C6CB2A31323C} 2008-09-10
> 03:35:52:908-0500 1 161 101 {19F54F87-0EBB-4CB6-9F52-8300B52AF6B1} 101
> 80244019 AutomaticUpdates Failure Content Download Error: Download failed.
> 2008-09-10 03:36:04:908 1224 14c AU No pending client directive 2008-09-10
> 03:44:40:377 1224 d38 Report Uploading 10 events using cached
> cookie, reporting URL =
> http://MOSS01/ReportingWebService/ReportingWebService.asmx
> 2008-09-10 03:44:40:377 1224 d38 Report Reporter successfully uploaded 10
> events.
> 2008-09-10 11:00:00:221 3720 f78 Misc =========== Logging initialized
> (build: 7.2.6001.784, tz: -0500) ===========
> 2008-09-10 11:00:00:221 3720 f78 Misc = Process: C:\Program
> Files\Windows
> Defender\MpCmdRun.exe
> 2008-09-10 11:00:00:221 3720 f78 Misc = Module:
> C:\WINDOWS\system32\wuapi.dll
> 2008-09-10 11:00:00:221 3720 f78 COMAPI -------------
> 2008-09-10 11:00:00:221 3720 f78 COMAPI -- START -- COMAPI: Search
> [ClientId = Windows Defender]
> 2008-09-10 11:00:00:221 3720 f78 COMAPI ---------
> 2008-09-10 11:00:00:221 1224 b30 Agent *************
> 2008-09-10 11:00:00:221 1224 b30 Agent ** START ** Agent: Finding updates
> [CallerId = Windows Defender]
> 2008-09-10 11:00:00:221 1224 b30 Agent *********
> 2008-09-10 11:00:00:221 1224 b30 Agent * Online = Yes; Ignore download
> priority = No
> 2008-09-10 11:00:00:221 1224 b30 Agent * Criteria = "(IsInstalled = 0
> and
> IsHidden = 0 and CategoryIDs contains
> '0a487050-8b0f-4f81-b401-be4ceacd61cd')
> or (IsInstalled = 0 and IsHidden = 0 and CategoryIDs contains
> '8c3fcc84-7410-4a95-8b89-a166a0190486')"
> 2008-09-10 11:00:00:221 1224 b30 Agent * ServiceID =
> {00000000-0000-0000-0000-000000000000}
> 2008-09-10 11:00:00:221 1224 b30 Agent * Search Scope = {Machine}
> 2008-09-10 11:00:00:221 3720 f78 COMAPI <<-- SUBMITTED -- COMAPI: Search
> [ClientId = Windows Defender]
> 2008-09-10 11:00:00:986 1224 b30 PT WARNING: Cached cookie has expired or
> new PID is available
> 2008-09-10 11:00:00:986 1224 b30 PT Initializing simple targeting cookie,
> clientId = 292dafc6-63b9-4fcb-b846-3866ed7cdb49, target group = , DNS name
> =
> ddel567.csl.edu
> 2008-09-10 11:00:00:986 1224 b30 PT Server URL =
> http://MOSS01/SimpleAuthWebService/SimpleAuth.asmx
> 2008-09-10 11:00:14:299 1224 b30 PT WARNING: StartCategoryScan failed :
> 0x80240436
> 2008-09-10 11:00:14:299 1224 b30 Agent WARNING: Server does not support
> CatScan. Falling back to full catalog sync...
> 2008-09-10 11:00:14:299 1224 b30 Agent Server changed and need resyncing
> with server
> 2008-09-10 11:00:18:158 1224 b30 PT +++++++++++ PT: Synchronizing server
> updates +++++++++++
> 2008-09-10 11:00:18:158 1224 b30 PT + ServiceId =
> {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL =
> http://MOSS01/ClientWebService/client.asmx
> 2008-09-10 11:00:28:549 1224 b30 PT +++++++++++ PT: Synchronizing
> extended
> update info +++++++++++
> 2008-09-10 11:00:28:549 1224 b30 PT + ServiceId =
> {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL =
> http://MOSS01/ClientWebService/client.asmx
> 2008-09-10 11:00:31:768 1224 14c AU Triggering Offline detection
> (non-interactive)
> 2008-09-10 11:00:31:768 1224 14c AU #############
> 2008-09-10 11:00:31:768 1224 14c AU ## START ## AU: Search for updates
> 2008-09-10 11:00:31:768 1224 14c AU #########
> 2008-09-10 11:00:31:768 1224 14c AU <<## SUBMITTED ## AU: Search for
> updates
> [CallId = {E6A0007D-354F-4031-8B11-3247688EAC0B}]
> 2008-09-10 11:00:31:783 1224 b30 Agent Update
> {EB4134CF-C259-4E1C-BF70-FA468FC58D61}.100 is pruned out due to potential
> supersedence
> 2008-09-10 11:00:31:783 1224 b30 Agent * Added update
> {9DD53F1F-13DC-4D73-9CE8-41943D6F6F5D}.100 to search result
> 2008-09-10 11:00:31:783 1224 b30 Agent * Found 1 updates and 4
> categories
> in search; evaluated appl. rules of 654 out of 1403 deployed entities
> 2008-09-10 11:00:31:815 1224 b30 Agent *********
> 2008-09-10 11:00:31:815 1224 b30 Agent ** END ** Agent: Finding updates
> [CallerId = Windows Defender]
> 2008-09-10 11:00:31:815 1224 b30 Agent *************
> 2008-09-10 11:00:31:830 1224 b30 Agent *************
> 2008-09-10 11:00:31:830 1224 b30 Agent ** START ** Agent: Finding updates
> [CallerId = AutomaticUpdates]
> 2008-09-10 11:00:31:830 1224 b30 Agent *********
> 2008-09-10 11:00:31:830 1224 b30 Agent * Online = No; Ignore download
> priority = No
> 2008-09-10 11:00:31:830 1224 b30 Agent * Criteria = "IsHidden=0 and
> IsInstalled=0 and DeploymentAction='Installation' and IsAssigned=1 or
> IsHidden=0 and IsPresent=1 and DeploymentAction='Uninstallation' and
> IsAssigned=1 or IsHidden=0 and IsInstalled=1 and
> DeploymentAction='Installation' and IsAssigned=1 and RebootRequired=1 or
> IsHidden=0 and IsInstalled=0 and DeploymentAction='Uninstallation' and
> IsAssigned=1 and RebootRequired=1"
> 2008-09-10 11:00:31:830 1224 b30 Agent * ServiceID =
> {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}
> 2008-09-10 11:00:31:830 1224 b30 Agent * Search Scope = {Machine}
> 2008-09-10 11:00:31:846 3720 4ac COMAPI >>-- RESUMED -- COMAPI: Search
> [ClientId = Windows Defender]
> 2008-09-10 11:00:31:846 3720 4ac COMAPI - Updates found = 1
> 2008-09-10 11:00:31:846 3720 4ac COMAPI ---------
> 2008-09-10 11:00:31:846 3720 4ac COMAPI -- END -- COMAPI: Search
> [ClientId = Windows Defender]
> 2008-09-10 11:00:31:846 3720 4ac COMAPI -------------
> 2008-09-10 11:00:31:861 3720 b04 COMAPI -------------
> 2008-09-10 11:00:31:861 3720 b04 COMAPI -- START -- COMAPI: Download
> [ClientId = Windows Defender]
> 2008-09-10 11:00:31:861 3720 b04 COMAPI ---------
> 2008-09-10 11:00:31:861 3720 b04 COMAPI - Forced: No; Download priority:
> 3
> 2008-09-10 11:00:31:861 3720 b04 COMAPI - Updates in request: 1
> 2008-09-10 11:00:31:861 3720 b04 COMAPI - ServiceID =
> {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}
> 2008-09-10 11:00:31:893 3720 b04 COMAPI <<-- SUBMITTED -- COMAPI: Download
> [ClientId = Windows Defender]
> 2008-09-10 11:00:38:330 1224 b30 Agent * Added update
> {46A0B6F7-B283-45F8-9CCB-C8E3B4EC332C}.100 to search result
> 2008-09-10 11:00:38:330 1224 b30 Agent * Added update
> {19F54F87-0EBB-4CB6-9F52-8300B52AF6B1}.101 to search result
> 2008-09-10 11:00:38:330 1224 b30 Agent * Added update
> {28941B32-98AD-4E95-A2ED-F2DE56817F9E}.106 to search result
> 2008-09-10 11:00:38:330 1224 b30 Agent Update
> {EB4134CF-C259-4E1C-BF70-FA468FC58D61}.100 is pruned out due to potential
> supersedence
> 2008-09-10 11:00:38:330 1224 b30 Agent * Added update
> {9DD53F1F-13DC-4D73-9CE8-41943D6F6F5D}.100 to search result
> 2008-09-10 11:00:38:330 1224 b30 Agent * Added update
> {CEF090EE-D94B-4E61-9E2E-604F7387BE97}.100 to search result
> 2008-09-10 11:00:38:330 1224 b30 Agent * Added update
> {1D15F829-5844-49B4-9518-AC5A91E12BCB}.103 to search result
> 2008-09-10 11:00:38:330 1224 b30 Agent * Added update
> {9CF8BC09-444C-4176-9E41-C3A2A3A5C52D}.107 to search result
> 2008-09-10 11:00:38:330 1224 b30 Agent * Added update
> {938D8BBF-F928-4DAC-BAEF-B66005583409}.100 to search result
> 2008-09-10 11:00:38:330 1224 b30 Agent * Added update
> {8FE60694-94C6-4568-8094-17E2E92045EA}.100 to search result
> 2008-09-10 11:00:38:330 1224 b30 Agent * Added update
> {CCD4E798-834D-42C9-928F-9A89CC0D2E14}.100 to search result
> 2008-09-10 11:00:38:330 1224 b30 Agent * Added update
> {7FF134C3-2D92-4A71-95C8-AFB47C6548F2}.100 to search result
> 2008-09-10 11:00:38:330 1224 b30 Agent * Added update
> {79B15B7B-31F3-46F8-AD6E-DFF1F42CE51F}.100 to search result
> 2008-09-10 11:00:38:330 1224 b30 Agent * Found 12 updates and 43
> categories in search; evaluated appl. rules of 502 out of 1403 deployed
> entities
> 2008-09-10 11:00:38:361 1224 b30 Agent *********
> 2008-09-10 11:00:38:361 1224 b30 Agent ** END ** Agent: Finding updates
> [CallerId = AutomaticUpdates]
> 2008-09-10 11:00:38:361 1224 b30 Agent *************
> 2008-09-10 11:00:38:377 1224 d50 AU >>## RESUMED ## AU: Search for
> updates
> [CallId = {E6A0007D-354F-4031-8B11-3247688EAC0B}]
> 2008-09-10 11:00:38:377 1224 d50 AU # 12 updates detected
> 2008-09-10 11:00:38:377 1224 b30 DnldMgr *************
> 2008-09-10 11:00:38:377 1224 b30 DnldMgr ** START ** DnldMgr: Downloading
> updates [CallerId = Windows Defender]
> 2008-09-10 11:00:38:377 1224 b30 DnldMgr *********
> 2008-09-10 11:00:38:377 1224 b30 DnldMgr * Call ID =
> {4936078D-F063-446B-828B-591DE1D69D23}
> 2008-09-10 11:00:38:377 1224 b30 DnldMgr * Priority = 3, Interactive =
> 1,
> Owner is system = 1, Explicit proxy = 1, Proxy session id = -1, ServiceId
> =
> {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}
> 2008-09-10 11:00:38:377 1224 b30 DnldMgr * Updates to download = 1
> 2008-09-10 11:00:38:377 1224 b30 Agent * Title = Definition Update for
> Windows Defender - KB915597 (Definition 1.43.128.0)
> 2008-09-10 11:00:38:377 1224 b30 Agent * UpdateId =
> {9DD53F1F-13DC-4D73-9CE8-41943D6F6F5D}.100
> 2008-09-10 11:00:38:377 1224 b30 Agent * Bundles 1 updates:
> 2008-09-10 11:00:38:377 1224 b30 Agent *
> {3A6092CA-7A24-4FAD-B090-8468E830B91A}.100
> 2008-09-10 11:00:38:377 1224 d50 AU #########
> 2008-09-10 11:00:38:377 1224 d50 AU ## END ## AU: Search for updates
> [CallId = {E6A0007D-354F-4031-8B11-3247688EAC0B}]
> 2008-09-10 11:00:38:377 1224 d50 AU #############
> 2008-09-10 11:00:38:377 1224 b30 DnldMgr *********** DnldMgr: New
> download
> job [UpdateId = {3A6092CA-7A24-4FAD-B090-8468E830B91A}.100] ***********
> 2008-09-10 11:00:38:393 1224 b30 DnldMgr * BITS job initialized, JobId =
> {A7F901E3-91E5-4AE4-A3B0-863CA19B0312}
> 2008-09-10 11:00:38:393 1224 b30 DnldMgr * Downloading from
> http://moss01/Content/59/E6A17508FD8D3B616B5B1E7A80C1BF7B0E8D2559.exe to
> C:\WINDOWS\SoftwareDistribution\Download\181041b328c7a643e150641bf505aa65\e6a17508fd8d3b616b5b1e7a80c1bf7b0e8d2559
> (full file). 2008-09-10 11:00:38:393 1224 b30 Agent *********
> 2008-09-10 11:00:38:393 1224 b30 Agent ** END ** Agent: Downloading
> updates [CallerId = Windows Defender]
> 2008-09-10 11:00:38:393 1224 b30 Agent *************
> 2008-09-10 11:00:38:393 1224 b30 Report REPORT EVENT:
> {6A1D6FBE-D49D-4B56-B007-C568F28A4B30} 2008-09-10
> 11:00:31:815-0500 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0
> Windows
> Defender Success Software Synchronization Windows Update Client
> successfully
> detected 1 updates.
> 2008-09-10 11:00:38:393 1224 b30 Report REPORT EVENT:
> {D4FFFAF5-14DD-4149-8800-2AE6F5356043} 2008-09-10
> 11:00:31:815-0500 1 156 101 {00000000-0000-0000-0000-000000000000} 0 0
> Windows Defender Success Pre-Deployment Check Reporting client status.
> 2008-09-10 11:00:38:408 1224 dac DnldMgr WARNING: BITS job
> {A7F901E3-91E5-4AE4-A3B0-863CA19B0312} failed, updateId =
> {3A6092CA-7A24-4FAD-B090-8468E830B91A}.100, hr = 0x80190194,
> BG_ERROR_CONTEXT = 5 2008-09-10 11:00:38:408 1224 dac DnldMgr Progress
> failure bytes total = 981568, bytes transferred = 0
> 2008-09-10 11:00:38:408 1224 dac DnldMgr Failed job file: URL =
> http://moss01/Content/59/E6A17508FD8D3B616B5B1E7A80C1BF7B0E8D2559.exe,
> local
> path =
> C:\WINDOWS\SoftwareDistribution\Download\181041b328c7a643e150641bf505aa65\e6a17508fd8d3b616b5b1e7a80c1bf7b0e8d2559
> 2008-09-10 11:00:38:408 1224 dac DnldMgr Error 0x80244019 occurred while
> downloading update; notifying dependent calls.
> 2008-09-10 11:00:38:455 3720 4ac COMAPI >>-- RESUMED -- COMAPI: Download
> [ClientId = Windows Defender]
> 2008-09-10 11:00:38:455 3720 4ac COMAPI - Download call complete
> (succeeded = 0, succeeded with errors = 0, failed = 1, unaccounted = 0)
> 2008-09-10 11:00:38:455 3720 4ac COMAPI - WARNING: Exit code =
> 0x00000000;
> Call error code = 0x80240022
> 2008-09-10 11:00:38:455 3720 4ac COMAPI ---------
> 2008-09-10 11:00:38:455 3720 4ac COMAPI -- END -- COMAPI: Download
> [ClientId = Windows Defender]
 
Re: WSUS Clients having Problems Downloading updates

"Snow" <Snow@discussions.microsoft.com> wrote in message
news:F3570268-6DF7-4B49-B9EC-E7217DAE4681@microsoft.com...
>I am at a loss. I have some clients that seem to have problems getting
> updats from my WSUS server. The WSUS server is giving messages that 25%
> of
> computers are failing. I have looked at the windowsupdate.log file and
> will
> copy a bunch of that information below. We use Server 2003 enterprise
> edition and WSUS 3.0. I am have looked at all the permission and IIS. It
> looks to me that they are all configured correctly yet I still have the
> same
> issue. I have not been able to pinpoint any rhyme or reason to why some
> machines get the updates while others don't.
>
> Any help would be greatly appreciated.
>
> Thanks,
> Snow
>
> 2008-09-10 03:35:52:908 1224 c50 AU ## END ## AU: Download updates
> 2008-09-10 03:35:52:908 1224 c50 AU #############
> 2008-09-10 03:35:57:908 1224 d38 Report REPORT EVENT:
> {DBEC9FFB-454D-4230-A596-C6CB2A31323C} 2008-09-10
> 03:35:52:908-0500 1 161 101 {19F54F87-0EBB-4CB6-9F52-8300B52AF6B1} 101
> 80244019 AutomaticUpdates Failure Content Download Error: Download failed.
> 2008-09-10 03:36:04:908 1224 14c AU No pending client directive
> 2008-09-10 03:44:40:377 1224 d38 Report Uploading 10 events using cached
> cookie, reporting URL =
> http://MOSS01/ReportingWebService/ReportingWebService.asmx
> 2008-09-10 03:44:40:377 1224 d38 Report Reporter successfully uploaded 10
> events.
> 2008-09-10 11:00:00:221 3720 f78 Misc =========== Logging initialized
> (build: 7.2.6001.784, tz: -0500) ===========
> 2008-09-10 11:00:00:221 3720 f78 Misc = Process: C:\Program
> Files\Windows
> Defender\MpCmdRun.exe
> 2008-09-10 11:00:00:221 3720 f78 Misc = Module:
> C:\WINDOWS\system32\wuapi.dll
> 2008-09-10 11:00:00:221 3720 f78 COMAPI -------------
> 2008-09-10 11:00:00:221 3720 f78 COMAPI -- START -- COMAPI: Search
> [ClientId = Windows Defender]
> 2008-09-10 11:00:00:221 3720 f78 COMAPI ---------
> 2008-09-10 11:00:00:221 1224 b30 Agent *************
> 2008-09-10 11:00:00:221 1224 b30 Agent ** START ** Agent: Finding updates
> [CallerId = Windows Defender]
> 2008-09-10 11:00:00:221 1224 b30 Agent *********
> 2008-09-10 11:00:00:221 1224 b30 Agent * Online = Yes; Ignore download
> priority = No
> 2008-09-10 11:00:00:221 1224 b30 Agent * Criteria = "(IsInstalled = 0
> and
> IsHidden = 0 and CategoryIDs contains
> '0a487050-8b0f-4f81-b401-be4ceacd61cd')
> or (IsInstalled = 0 and IsHidden = 0 and CategoryIDs contains
> '8c3fcc84-7410-4a95-8b89-a166a0190486')"
> 2008-09-10 11:00:00:221 1224 b30 Agent * ServiceID =
> {00000000-0000-0000-0000-000000000000}
> 2008-09-10 11:00:00:221 1224 b30 Agent * Search Scope = {Machine}
> 2008-09-10 11:00:00:221 3720 f78 COMAPI <<-- SUBMITTED -- COMAPI: Search
> [ClientId = Windows Defender]
> 2008-09-10 11:00:00:986 1224 b30 PT WARNING: Cached cookie has expired or
> new PID is available
> 2008-09-10 11:00:00:986 1224 b30 PT Initializing simple targeting cookie,
> clientId = 292dafc6-63b9-4fcb-b846-3866ed7cdb49, target group = , DNS name
> =
> ddel567.csl.edu
> 2008-09-10 11:00:00:986 1224 b30 PT Server URL =
> http://MOSS01/SimpleAuthWebService/SimpleAuth.asmx
> 2008-09-10 11:00:14:299 1224 b30 PT WARNING: StartCategoryScan failed :
> 0x80240436
> 2008-09-10 11:00:14:299 1224 b30 Agent WARNING: Server does not support
> CatScan. Falling back to full catalog sync...
> 2008-09-10 11:00:14:299 1224 b30 Agent Server changed and need resyncing
> with server
> 2008-09-10 11:00:18:158 1224 b30 PT +++++++++++ PT: Synchronizing server
> updates +++++++++++
> 2008-09-10 11:00:18:158 1224 b30 PT + ServiceId =
> {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL =
> http://MOSS01/ClientWebService/client.asmx
> 2008-09-10 11:00:28:549 1224 b30 PT +++++++++++ PT: Synchronizing
> extended
> update info +++++++++++
> 2008-09-10 11:00:28:549 1224 b30 PT + ServiceId =
> {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL =
> http://MOSS01/ClientWebService/client.asmx
> 2008-09-10 11:00:31:768 1224 14c AU Triggering Offline detection
> (non-interactive)
> 2008-09-10 11:00:31:768 1224 14c AU #############
> 2008-09-10 11:00:31:768 1224 14c AU ## START ## AU: Search for updates
> 2008-09-10 11:00:31:768 1224 14c AU #########
> 2008-09-10 11:00:31:768 1224 14c AU <<## SUBMITTED ## AU: Search for
> updates
> [CallId = {E6A0007D-354F-4031-8B11-3247688EAC0B}]
> 2008-09-10 11:00:31:783 1224 b30 Agent Update
> {EB4134CF-C259-4E1C-BF70-FA468FC58D61}.100 is pruned out due to potential
> supersedence
> 2008-09-10 11:00:31:783 1224 b30 Agent * Added update
> {9DD53F1F-13DC-4D73-9CE8-41943D6F6F5D}.100 to search result
> 2008-09-10 11:00:31:783 1224 b30 Agent * Found 1 updates and 4
> categories
> in search; evaluated appl. rules of 654 out of 1403 deployed entities
> 2008-09-10 11:00:31:815 1224 b30 Agent *********
> 2008-09-10 11:00:31:815 1224 b30 Agent ** END ** Agent: Finding updates
> [CallerId = Windows Defender]
> 2008-09-10 11:00:31:815 1224 b30 Agent *************
> 2008-09-10 11:00:31:830 1224 b30 Agent *************
> 2008-09-10 11:00:31:830 1224 b30 Agent ** START ** Agent: Finding updates
> [CallerId = AutomaticUpdates]
> 2008-09-10 11:00:31:830 1224 b30 Agent *********
> 2008-09-10 11:00:31:830 1224 b30 Agent * Online = No; Ignore download
> priority = No
> 2008-09-10 11:00:31:830 1224 b30 Agent * Criteria = "IsHidden=0 and
> IsInstalled=0 and DeploymentAction='Installation' and IsAssigned=1 or
> IsHidden=0 and IsPresent=1 and DeploymentAction='Uninstallation' and
> IsAssigned=1 or IsHidden=0 and IsInstalled=1 and
> DeploymentAction='Installation' and IsAssigned=1 and RebootRequired=1 or
> IsHidden=0 and IsInstalled=0 and DeploymentAction='Uninstallation' and
> IsAssigned=1 and RebootRequired=1"
> 2008-09-10 11:00:31:830 1224 b30 Agent * ServiceID =
> {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}
> 2008-09-10 11:00:31:830 1224 b30 Agent * Search Scope = {Machine}
> 2008-09-10 11:00:31:846 3720 4ac COMAPI >>-- RESUMED -- COMAPI: Search
> [ClientId = Windows Defender]
> 2008-09-10 11:00:31:846 3720 4ac COMAPI - Updates found = 1
> 2008-09-10 11:00:31:846 3720 4ac COMAPI ---------
> 2008-09-10 11:00:31:846 3720 4ac COMAPI -- END -- COMAPI: Search
> [ClientId = Windows Defender]
> 2008-09-10 11:00:31:846 3720 4ac COMAPI -------------
> 2008-09-10 11:00:31:861 3720 b04 COMAPI -------------
> 2008-09-10 11:00:31:861 3720 b04 COMAPI -- START -- COMAPI: Download
> [ClientId = Windows Defender]
> 2008-09-10 11:00:31:861 3720 b04 COMAPI ---------
> 2008-09-10 11:00:31:861 3720 b04 COMAPI - Forced: No; Download priority:
> 3
> 2008-09-10 11:00:31:861 3720 b04 COMAPI - Updates in request: 1
> 2008-09-10 11:00:31:861 3720 b04 COMAPI - ServiceID =
> {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}
> 2008-09-10 11:00:31:893 3720 b04 COMAPI <<-- SUBMITTED -- COMAPI: Download
> [ClientId = Windows Defender]
> 2008-09-10 11:00:38:330 1224 b30 Agent * Added update
> {46A0B6F7-B283-45F8-9CCB-C8E3B4EC332C}.100 to search result
> 2008-09-10 11:00:38:330 1224 b30 Agent * Added update
> {19F54F87-0EBB-4CB6-9F52-8300B52AF6B1}.101 to search result
> 2008-09-10 11:00:38:330 1224 b30 Agent * Added update
> {28941B32-98AD-4E95-A2ED-F2DE56817F9E}.106 to search result
> 2008-09-10 11:00:38:330 1224 b30 Agent Update
> {EB4134CF-C259-4E1C-BF70-FA468FC58D61}.100 is pruned out due to potential
> supersedence
> 2008-09-10 11:00:38:330 1224 b30 Agent * Added update
> {9DD53F1F-13DC-4D73-9CE8-41943D6F6F5D}.100 to search result
> 2008-09-10 11:00:38:330 1224 b30 Agent * Added update
> {CEF090EE-D94B-4E61-9E2E-604F7387BE97}.100 to search result
> 2008-09-10 11:00:38:330 1224 b30 Agent * Added update
> {1D15F829-5844-49B4-9518-AC5A91E12BCB}.103 to search result
> 2008-09-10 11:00:38:330 1224 b30 Agent * Added update
> {9CF8BC09-444C-4176-9E41-C3A2A3A5C52D}.107 to search result
> 2008-09-10 11:00:38:330 1224 b30 Agent * Added update
> {938D8BBF-F928-4DAC-BAEF-B66005583409}.100 to search result
> 2008-09-10 11:00:38:330 1224 b30 Agent * Added update
> {8FE60694-94C6-4568-8094-17E2E92045EA}.100 to search result
> 2008-09-10 11:00:38:330 1224 b30 Agent * Added update
> {CCD4E798-834D-42C9-928F-9A89CC0D2E14}.100 to search result
> 2008-09-10 11:00:38:330 1224 b30 Agent * Added update
> {7FF134C3-2D92-4A71-95C8-AFB47C6548F2}.100 to search result
> 2008-09-10 11:00:38:330 1224 b30 Agent * Added update
> {79B15B7B-31F3-46F8-AD6E-DFF1F42CE51F}.100 to search result
> 2008-09-10 11:00:38:330 1224 b30 Agent * Found 12 updates and 43
> categories in search; evaluated appl. rules of 502 out of 1403 deployed
> entities
> 2008-09-10 11:00:38:361 1224 b30 Agent *********
> 2008-09-10 11:00:38:361 1224 b30 Agent ** END ** Agent: Finding updates
> [CallerId = AutomaticUpdates]
> 2008-09-10 11:00:38:361 1224 b30 Agent *************
> 2008-09-10 11:00:38:377 1224 d50 AU >>## RESUMED ## AU: Search for
> updates
> [CallId = {E6A0007D-354F-4031-8B11-3247688EAC0B}]
> 2008-09-10 11:00:38:377 1224 d50 AU # 12 updates detected
> 2008-09-10 11:00:38:377 1224 b30 DnldMgr *************
> 2008-09-10 11:00:38:377 1224 b30 DnldMgr ** START ** DnldMgr: Downloading
> updates [CallerId = Windows Defender]
> 2008-09-10 11:00:38:377 1224 b30 DnldMgr *********
> 2008-09-10 11:00:38:377 1224 b30 DnldMgr * Call ID =
> {4936078D-F063-446B-828B-591DE1D69D23}
> 2008-09-10 11:00:38:377 1224 b30 DnldMgr * Priority = 3, Interactive =
> 1,
> Owner is system = 1, Explicit proxy = 1, Proxy session id = -1, ServiceId
> =
> {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}
> 2008-09-10 11:00:38:377 1224 b30 DnldMgr * Updates to download = 1
> 2008-09-10 11:00:38:377 1224 b30 Agent * Title = Definition Update for
> Windows Defender - KB915597 (Definition 1.43.128.0)
> 2008-09-10 11:00:38:377 1224 b30 Agent * UpdateId =
> {9DD53F1F-13DC-4D73-9CE8-41943D6F6F5D}.100
> 2008-09-10 11:00:38:377 1224 b30 Agent * Bundles 1 updates:
> 2008-09-10 11:00:38:377 1224 b30 Agent *
> {3A6092CA-7A24-4FAD-B090-8468E830B91A}.100
> 2008-09-10 11:00:38:377 1224 d50 AU #########
> 2008-09-10 11:00:38:377 1224 d50 AU ## END ## AU: Search for updates
> [CallId = {E6A0007D-354F-4031-8B11-3247688EAC0B}]
> 2008-09-10 11:00:38:377 1224 d50 AU #############
> 2008-09-10 11:00:38:377 1224 b30 DnldMgr *********** DnldMgr: New
> download
> job [UpdateId = {3A6092CA-7A24-4FAD-B090-8468E830B91A}.100] ***********
> 2008-09-10 11:00:38:393 1224 b30 DnldMgr * BITS job initialized, JobId =
> {A7F901E3-91E5-4AE4-A3B0-863CA19B0312}
> 2008-09-10 11:00:38:393 1224 b30 DnldMgr * Downloading from
> http://moss01/Content/59/E6A17508FD8D3B616B5B1E7A80C1BF7B0E8D2559.exe to
> C:\WINDOWS\SoftwareDistribution\Download\181041b328c7a643e150641bf505aa65\e6a17508fd8d3b616b5b1e7a80c1bf7b0e8d2559
> (full file).
> 2008-09-10 11:00:38:393 1224 b30 Agent *********
> 2008-09-10 11:00:38:393 1224 b30 Agent ** END ** Agent: Downloading
> updates [CallerId = Windows Defender]
> 2008-09-10 11:00:38:393 1224 b30 Agent *************
> 2008-09-10 11:00:38:393 1224 b30 Report REPORT EVENT:
> {6A1D6FBE-D49D-4B56-B007-C568F28A4B30} 2008-09-10
> 11:00:31:815-0500 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0
> Windows
> Defender Success Software Synchronization Windows Update Client
> successfully
> detected 1 updates.
> 2008-09-10 11:00:38:393 1224 b30 Report REPORT EVENT:
> {D4FFFAF5-14DD-4149-8800-2AE6F5356043} 2008-09-10
> 11:00:31:815-0500 1 156 101 {00000000-0000-0000-0000-000000000000} 0 0
> Windows Defender Success Pre-Deployment Check Reporting client status.
> 2008-09-10 11:00:38:408 1224 dac DnldMgr WARNING: BITS job
> {A7F901E3-91E5-4AE4-A3B0-863CA19B0312} failed, updateId =
> {3A6092CA-7A24-4FAD-B090-8468E830B91A}.100, hr = 0x80190194,
> BG_ERROR_CONTEXT
> = 5
> 2008-09-10 11:00:38:408 1224 dac DnldMgr Progress failure bytes total =
> 981568, bytes transferred = 0
> 2008-09-10 11:00:38:408 1224 dac DnldMgr Failed job file: URL =
> http://moss01/Content/59/E6A17508FD8D3B616B5B1E7A80C1BF7B0E8D2559.exe,
> local
> path =
> C:\WINDOWS\SoftwareDistribution\Download\181041b328c7a643e150641bf505aa65\e6a17508fd8d3b616b5b1e7a80c1bf7b0e8d2559
> 2008-09-10 11:00:38:408 1224 dac DnldMgr Error 0x80244019 occurred while
> downloading update; notifying dependent calls.
> 2008-09-10 11:00:38:455 3720 4ac COMAPI >>-- RESUMED -- COMAPI: Download
> [ClientId = Windows Defender]
> 2008-09-10 11:00:38:455 3720 4ac COMAPI - Download call complete
> (succeeded = 0, succeeded with errors = 0, failed = 1, unaccounted = 0)
> 2008-09-10 11:00:38:455 3720 4ac COMAPI - WARNING: Exit code =
> 0x00000000;
> Call error code = 0x80240022
> 2008-09-10 11:00:38:455 3720 4ac COMAPI ---------
> 2008-09-10 11:00:38:455 3720 4ac COMAPI -- END -- COMAPI: Download
> [ClientId = Windows Defender]


Xposted to WSUS Newsgroup for convenience.

On the web:
http://www.microsoft.com/communitie...crosoft.public.windows.server.update_services

In your newsreader:
news://msnews.microsoft.com/microsoft.public.windows.server.update_services
 
Re: WSUS Clients having Problems Downloading updates

Sorry about that. Thanks for getting it into the right place. Do you have
any idea why this is happening?

"PA Bear [MS MVP]" wrote:

> Right pew, wrong church. Forwarded to WSUS newsgroup
> (microsoft.public.windows.server.update_services) via crosspost as a
> convenience to OP.
>
> On the web:
> http://www.microsoft.com/communitie...crosoft.public.windows.server.update_services
>
> In your newsreader:
> news://msnews.microsoft.com/microsoft.public.windows.server.update_services
>
> Related KB's:
>
> You cannot download updates when you access the Windows Update Web site from
> a Windows XP-based computer that is behind a firewall or a proxy server:
> http://support.microsoft.com/kb/896226
>
> You experience problems when you access the Windows Update Version 6 Web
> site through a server that is running ISA Server:
> http://support.microsoft.com/kb/885819
>
> Also see http://technet.microsoft.com/en-us/library/bb457028.aspx
> --
> ~PA Bear
>
>
> Snow wrote:
> > I am at a loss. I have some clients that seem to have problems getting
> > updats from my WSUS server. The WSUS server is giving messages that 25%
> > of
> > computers are failing. I have looked at the windowsupdate.log file and
> > will
> > copy a bunch of that information below. We use Server 2003 enterprise
> > edition and WSUS 3.0. I am have looked at all the permission and IIS. It
> > looks to me that they are all configured correctly yet I still have the
> > same
> > issue. I have not been able to pinpoint any rhyme or reason to why some
> > machines get the updates while others don't.
> >
> > Any help would be greatly appreciated.
> >
> > Thanks,
> > Snow
> >
> > 2008-09-10 03:35:52:908 1224 c50 AU ## END ## AU: Download updates
> > 2008-09-10 03:35:52:908 1224 c50 AU #############
> > 2008-09-10 03:35:57:908 1224 d38 Report REPORT EVENT:
> > {DBEC9FFB-454D-4230-A596-C6CB2A31323C} 2008-09-10
> > 03:35:52:908-0500 1 161 101 {19F54F87-0EBB-4CB6-9F52-8300B52AF6B1} 101
> > 80244019 AutomaticUpdates Failure Content Download Error: Download failed.
> > 2008-09-10 03:36:04:908 1224 14c AU No pending client directive 2008-09-10
> > 03:44:40:377 1224 d38 Report Uploading 10 events using cached
> > cookie, reporting URL =
> > http://MOSS01/ReportingWebService/ReportingWebService.asmx
> > 2008-09-10 03:44:40:377 1224 d38 Report Reporter successfully uploaded 10
> > events.
> > 2008-09-10 11:00:00:221 3720 f78 Misc =========== Logging initialized
> > (build: 7.2.6001.784, tz: -0500) ===========
> > 2008-09-10 11:00:00:221 3720 f78 Misc = Process: C:\Program
> > Files\Windows
> > Defender\MpCmdRun.exe
> > 2008-09-10 11:00:00:221 3720 f78 Misc = Module:
> > C:\WINDOWS\system32\wuapi.dll
> > 2008-09-10 11:00:00:221 3720 f78 COMAPI -------------
> > 2008-09-10 11:00:00:221 3720 f78 COMAPI -- START -- COMAPI: Search
> > [ClientId = Windows Defender]
> > 2008-09-10 11:00:00:221 3720 f78 COMAPI ---------
> > 2008-09-10 11:00:00:221 1224 b30 Agent *************
> > 2008-09-10 11:00:00:221 1224 b30 Agent ** START ** Agent: Finding updates
> > [CallerId = Windows Defender]
> > 2008-09-10 11:00:00:221 1224 b30 Agent *********
> > 2008-09-10 11:00:00:221 1224 b30 Agent * Online = Yes; Ignore download
> > priority = No
> > 2008-09-10 11:00:00:221 1224 b30 Agent * Criteria = "(IsInstalled = 0
> > and
> > IsHidden = 0 and CategoryIDs contains
> > '0a487050-8b0f-4f81-b401-be4ceacd61cd')
> > or (IsInstalled = 0 and IsHidden = 0 and CategoryIDs contains
> > '8c3fcc84-7410-4a95-8b89-a166a0190486')"
> > 2008-09-10 11:00:00:221 1224 b30 Agent * ServiceID =
> > {00000000-0000-0000-0000-000000000000}
> > 2008-09-10 11:00:00:221 1224 b30 Agent * Search Scope = {Machine}
> > 2008-09-10 11:00:00:221 3720 f78 COMAPI <<-- SUBMITTED -- COMAPI: Search
> > [ClientId = Windows Defender]
> > 2008-09-10 11:00:00:986 1224 b30 PT WARNING: Cached cookie has expired or
> > new PID is available
> > 2008-09-10 11:00:00:986 1224 b30 PT Initializing simple targeting cookie,
> > clientId = 292dafc6-63b9-4fcb-b846-3866ed7cdb49, target group = , DNS name
> > =
> > ddel567.csl.edu
> > 2008-09-10 11:00:00:986 1224 b30 PT Server URL =
> > http://MOSS01/SimpleAuthWebService/SimpleAuth.asmx
> > 2008-09-10 11:00:14:299 1224 b30 PT WARNING: StartCategoryScan failed :
> > 0x80240436
> > 2008-09-10 11:00:14:299 1224 b30 Agent WARNING: Server does not support
> > CatScan. Falling back to full catalog sync...
> > 2008-09-10 11:00:14:299 1224 b30 Agent Server changed and need resyncing
> > with server
> > 2008-09-10 11:00:18:158 1224 b30 PT +++++++++++ PT: Synchronizing server
> > updates +++++++++++
> > 2008-09-10 11:00:18:158 1224 b30 PT + ServiceId =
> > {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL =
> > http://MOSS01/ClientWebService/client.asmx
> > 2008-09-10 11:00:28:549 1224 b30 PT +++++++++++ PT: Synchronizing
> > extended
> > update info +++++++++++
> > 2008-09-10 11:00:28:549 1224 b30 PT + ServiceId =
> > {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL =
> > http://MOSS01/ClientWebService/client.asmx
> > 2008-09-10 11:00:31:768 1224 14c AU Triggering Offline detection
> > (non-interactive)
> > 2008-09-10 11:00:31:768 1224 14c AU #############
> > 2008-09-10 11:00:31:768 1224 14c AU ## START ## AU: Search for updates
> > 2008-09-10 11:00:31:768 1224 14c AU #########
> > 2008-09-10 11:00:31:768 1224 14c AU <<## SUBMITTED ## AU: Search for
> > updates
> > [CallId = {E6A0007D-354F-4031-8B11-3247688EAC0B}]
> > 2008-09-10 11:00:31:783 1224 b30 Agent Update
> > {EB4134CF-C259-4E1C-BF70-FA468FC58D61}.100 is pruned out due to potential
> > supersedence
> > 2008-09-10 11:00:31:783 1224 b30 Agent * Added update
> > {9DD53F1F-13DC-4D73-9CE8-41943D6F6F5D}.100 to search result
> > 2008-09-10 11:00:31:783 1224 b30 Agent * Found 1 updates and 4
> > categories
> > in search; evaluated appl. rules of 654 out of 1403 deployed entities
> > 2008-09-10 11:00:31:815 1224 b30 Agent *********
> > 2008-09-10 11:00:31:815 1224 b30 Agent ** END ** Agent: Finding updates
> > [CallerId = Windows Defender]
> > 2008-09-10 11:00:31:815 1224 b30 Agent *************
> > 2008-09-10 11:00:31:830 1224 b30 Agent *************
> > 2008-09-10 11:00:31:830 1224 b30 Agent ** START ** Agent: Finding updates
> > [CallerId = AutomaticUpdates]
> > 2008-09-10 11:00:31:830 1224 b30 Agent *********
> > 2008-09-10 11:00:31:830 1224 b30 Agent * Online = No; Ignore download
> > priority = No
> > 2008-09-10 11:00:31:830 1224 b30 Agent * Criteria = "IsHidden=0 and
> > IsInstalled=0 and DeploymentAction='Installation' and IsAssigned=1 or
> > IsHidden=0 and IsPresent=1 and DeploymentAction='Uninstallation' and
> > IsAssigned=1 or IsHidden=0 and IsInstalled=1 and
> > DeploymentAction='Installation' and IsAssigned=1 and RebootRequired=1 or
> > IsHidden=0 and IsInstalled=0 and DeploymentAction='Uninstallation' and
> > IsAssigned=1 and RebootRequired=1"
> > 2008-09-10 11:00:31:830 1224 b30 Agent * ServiceID =
> > {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}
> > 2008-09-10 11:00:31:830 1224 b30 Agent * Search Scope = {Machine}
> > 2008-09-10 11:00:31:846 3720 4ac COMAPI >>-- RESUMED -- COMAPI: Search
> > [ClientId = Windows Defender]
> > 2008-09-10 11:00:31:846 3720 4ac COMAPI - Updates found = 1
> > 2008-09-10 11:00:31:846 3720 4ac COMAPI ---------
> > 2008-09-10 11:00:31:846 3720 4ac COMAPI -- END -- COMAPI: Search
> > [ClientId = Windows Defender]
> > 2008-09-10 11:00:31:846 3720 4ac COMAPI -------------
> > 2008-09-10 11:00:31:861 3720 b04 COMAPI -------------
> > 2008-09-10 11:00:31:861 3720 b04 COMAPI -- START -- COMAPI: Download
> > [ClientId = Windows Defender]
> > 2008-09-10 11:00:31:861 3720 b04 COMAPI ---------
> > 2008-09-10 11:00:31:861 3720 b04 COMAPI - Forced: No; Download priority:
> > 3
> > 2008-09-10 11:00:31:861 3720 b04 COMAPI - Updates in request: 1
> > 2008-09-10 11:00:31:861 3720 b04 COMAPI - ServiceID =
> > {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}
> > 2008-09-10 11:00:31:893 3720 b04 COMAPI <<-- SUBMITTED -- COMAPI: Download
> > [ClientId = Windows Defender]
> > 2008-09-10 11:00:38:330 1224 b30 Agent * Added update
> > {46A0B6F7-B283-45F8-9CCB-C8E3B4EC332C}.100 to search result
> > 2008-09-10 11:00:38:330 1224 b30 Agent * Added update
> > {19F54F87-0EBB-4CB6-9F52-8300B52AF6B1}.101 to search result
> > 2008-09-10 11:00:38:330 1224 b30 Agent * Added update
> > {28941B32-98AD-4E95-A2ED-F2DE56817F9E}.106 to search result
> > 2008-09-10 11:00:38:330 1224 b30 Agent Update
> > {EB4134CF-C259-4E1C-BF70-FA468FC58D61}.100 is pruned out due to potential
> > supersedence
> > 2008-09-10 11:00:38:330 1224 b30 Agent * Added update
> > {9DD53F1F-13DC-4D73-9CE8-41943D6F6F5D}.100 to search result
> > 2008-09-10 11:00:38:330 1224 b30 Agent * Added update
> > {CEF090EE-D94B-4E61-9E2E-604F7387BE97}.100 to search result
> > 2008-09-10 11:00:38:330 1224 b30 Agent * Added update
> > {1D15F829-5844-49B4-9518-AC5A91E12BCB}.103 to search result
> > 2008-09-10 11:00:38:330 1224 b30 Agent * Added update
> > {9CF8BC09-444C-4176-9E41-C3A2A3A5C52D}.107 to search result
> > 2008-09-10 11:00:38:330 1224 b30 Agent * Added update
> > {938D8BBF-F928-4DAC-BAEF-B66005583409}.100 to search result
> > 2008-09-10 11:00:38:330 1224 b30 Agent * Added update
> > {8FE60694-94C6-4568-8094-17E2E92045EA}.100 to search result
> > 2008-09-10 11:00:38:330 1224 b30 Agent * Added update
> > {CCD4E798-834D-42C9-928F-9A89CC0D2E14}.100 to search result
> > 2008-09-10 11:00:38:330 1224 b30 Agent * Added update
> > {7FF134C3-2D92-4A71-95C8-AFB47C6548F2}.100 to search result
> > 2008-09-10 11:00:38:330 1224 b30 Agent * Added update
> > {79B15B7B-31F3-46F8-AD6E-DFF1F42CE51F}.100 to search result
> > 2008-09-10 11:00:38:330 1224 b30 Agent * Found 12 updates and 43
> > categories in search; evaluated appl. rules of 502 out of 1403 deployed
> > entities
> > 2008-09-10 11:00:38:361 1224 b30 Agent *********
> > 2008-09-10 11:00:38:361 1224 b30 Agent ** END ** Agent: Finding updates
> > [CallerId = AutomaticUpdates]
> > 2008-09-10 11:00:38:361 1224 b30 Agent *************
> > 2008-09-10 11:00:38:377 1224 d50 AU >>## RESUMED ## AU: Search for
> > updates
> > [CallId = {E6A0007D-354F-4031-8B11-3247688EAC0B}]
> > 2008-09-10 11:00:38:377 1224 d50 AU # 12 updates detected
> > 2008-09-10 11:00:38:377 1224 b30 DnldMgr *************
> > 2008-09-10 11:00:38:377 1224 b30 DnldMgr ** START ** DnldMgr: Downloading
> > updates [CallerId = Windows Defender]
> > 2008-09-10 11:00:38:377 1224 b30 DnldMgr *********
> > 2008-09-10 11:00:38:377 1224 b30 DnldMgr * Call ID =
> > {4936078D-F063-446B-828B-591DE1D69D23}
> > 2008-09-10 11:00:38:377 1224 b30 DnldMgr * Priority = 3, Interactive =
> > 1,
> > Owner is system = 1, Explicit proxy = 1, Proxy session id = -1, ServiceId
> > =
> > {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}
> > 2008-09-10 11:00:38:377 1224 b30 DnldMgr * Updates to download = 1
> > 2008-09-10 11:00:38:377 1224 b30 Agent * Title = Definition Update for
> > Windows Defender - KB915597 (Definition 1.43.128.0)
> > 2008-09-10 11:00:38:377 1224 b30 Agent * UpdateId =
> > {9DD53F1F-13DC-4D73-9CE8-41943D6F6F5D}.100
> > 2008-09-10 11:00:38:377 1224 b30 Agent * Bundles 1 updates:
> > 2008-09-10 11:00:38:377 1224 b30 Agent *
> > {3A6092CA-7A24-4FAD-B090-8468E830B91A}.100
> > 2008-09-10 11:00:38:377 1224 d50 AU #########
> > 2008-09-10 11:00:38:377 1224 d50 AU ## END ## AU: Search for updates
> > [CallId = {E6A0007D-354F-4031-8B11-3247688EAC0B}]
> > 2008-09-10 11:00:38:377 1224 d50 AU #############
> > 2008-09-10 11:00:38:377 1224 b30 DnldMgr *********** DnldMgr: New
> > download
> > job [UpdateId = {3A6092CA-7A24-4FAD-B090-8468E830B91A}.100] ***********
> > 2008-09-10 11:00:38:393 1224 b30 DnldMgr * BITS job initialized, JobId =
> > {A7F901E3-91E5-4AE4-A3B0-863CA19B0312}
> > 2008-09-10 11:00:38:393 1224 b30 DnldMgr * Downloading from
> > http://moss01/Content/59/E6A17508FD8D3B616B5B1E7A80C1BF7B0E8D2559.exe to
> > C:\WINDOWS\SoftwareDistribution\Download\181041b328c7a643e150641bf505aa65\e6a17508fd8d3b616b5b1e7a80c1bf7b0e8d2559
> > (full file). 2008-09-10 11:00:38:393 1224 b30 Agent *********
> > 2008-09-10 11:00:38:393 1224 b30 Agent ** END ** Agent: Downloading
> > updates [CallerId = Windows Defender]
> > 2008-09-10 11:00:38:393 1224 b30 Agent *************
> > 2008-09-10 11:00:38:393 1224 b30 Report REPORT EVENT:
> > {6A1D6FBE-D49D-4B56-B007-C568F28A4B30} 2008-09-10
> > 11:00:31:815-0500 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0
> > Windows
> > Defender Success Software Synchronization Windows Update Client
> > successfully
> > detected 1 updates.
> > 2008-09-10 11:00:38:393 1224 b30 Report REPORT EVENT:
> > {D4FFFAF5-14DD-4149-8800-2AE6F5356043} 2008-09-10
> > 11:00:31:815-0500 1 156 101 {00000000-0000-0000-0000-000000000000} 0 0
> > Windows Defender Success Pre-Deployment Check Reporting client status.
> > 2008-09-10 11:00:38:408 1224 dac DnldMgr WARNING: BITS job
> > {A7F901E3-91E5-4AE4-A3B0-863CA19B0312} failed, updateId =
> > {3A6092CA-7A24-4FAD-B090-8468E830B91A}.100, hr = 0x80190194,
> > BG_ERROR_CONTEXT = 5 2008-09-10 11:00:38:408 1224 dac DnldMgr Progress
> > failure bytes total = 981568, bytes transferred = 0
> > 2008-09-10 11:00:38:408 1224 dac DnldMgr Failed job file: URL =
> > http://moss01/Content/59/E6A17508FD8D3B616B5B1E7A80C1BF7B0E8D2559.exe,
> > local
> > path =
> > C:\WINDOWS\SoftwareDistribution\Download\181041b328c7a643e150641bf505aa65\e6a17508fd8d3b616b5b1e7a80c1bf7b0e8d2559
> > 2008-09-10 11:00:38:408 1224 dac DnldMgr Error 0x80244019 occurred while
> > downloading update; notifying dependent calls.
> > 2008-09-10 11:00:38:455 3720 4ac COMAPI >>-- RESUMED -- COMAPI: Download
> > [ClientId = Windows Defender]
> > 2008-09-10 11:00:38:455 3720 4ac COMAPI - Download call complete
> > (succeeded = 0, succeeded with errors = 0, failed = 1, unaccounted = 0)
> > 2008-09-10 11:00:38:455 3720 4ac COMAPI - WARNING: Exit code =
> > 0x00000000;
> > Call error code = 0x80240022
> > 2008-09-10 11:00:38:455 3720 4ac COMAPI ---------
> > 2008-09-10 11:00:38:455 3720 4ac COMAPI -- END -- COMAPI: Download
> > [ClientId = Windows Defender]
>
>
 
Re: WSUS Clients having Problems Downloading updates

See the links I referenced.

You're welcome.


Snow wrote:
> Sorry about that. Thanks for getting it into the right place. Do you
> have
> any idea why this is happening?
>
> "PA Bear [MS MVP]" wrote:
>
>> Right pew, wrong church. Forwarded to WSUS newsgroup
>> (microsoft.public.windows.server.update_services) via crosspost as a
>> convenience to OP.
>>
>> On the web:
>> http://www.microsoft.com/communitie...crosoft.public.windows.server.update_services
>>
>> In your newsreader:
>> news://msnews.microsoft.com/microsoft.public.windows.server.update_services
>>
>> Related KB's:
>>
>> You cannot download updates when you access the Windows Update Web site
>> from a Windows XP-based computer that is behind a firewall or a proxy
>> server: http://support.microsoft.com/kb/896226
>>
>> You experience problems when you access the Windows Update Version 6 Web
>> site through a server that is running ISA Server:
>> http://support.microsoft.com/kb/885819
>>
>> Also see http://technet.microsoft.com/en-us/library/bb457028.aspx
>> --
>> ~PA Bear
>>
>>
>> Snow wrote:
>>> I am at a loss. I have some clients that seem to have problems getting
>>> updats from my WSUS server. The WSUS server is giving messages that 25%
>>> of
>>> computers are failing. I have looked at the windowsupdate.log file and
>>> will
>>> copy a bunch of that information below. We use Server 2003 enterprise
>>> edition and WSUS 3.0. I am have looked at all the permission and IIS.
>>> It
>>> looks to me that they are all configured correctly yet I still have the
>>> same
>>> issue. I have not been able to pinpoint any rhyme or reason to why some
>>> machines get the updates while others don't.
>>>
>>> Any help would be greatly appreciated.
>>>
>>> Thanks,
>>> Snow
>>>
>>> 2008-09-10 03:35:52:908 1224 c50 AU ## END ## AU: Download updates
>>> 2008-09-10 03:35:52:908 1224 c50 AU #############
>>> 2008-09-10 03:35:57:908 1224 d38 Report REPORT EVENT:
>>> {DBEC9FFB-454D-4230-A596-C6CB2A31323C} 2008-09-10
>>> 03:35:52:908-0500 1 161 101 {19F54F87-0EBB-4CB6-9F52-8300B52AF6B1} 101
>>> 80244019 AutomaticUpdates Failure Content Download Error: Download
>>> failed.
>>> 2008-09-10 03:36:04:908 1224 14c AU No pending client directive
>>> 2008-09-10
>>> 03:44:40:377 1224 d38 Report Uploading 10 events using cached
>>> cookie, reporting URL =
>>> http://MOSS01/ReportingWebService/ReportingWebService.asmx
>>> 2008-09-10 03:44:40:377 1224 d38 Report Reporter successfully uploaded
>>> 10
>>> events.
>>> 2008-09-10 11:00:00:221 3720 f78 Misc =========== Logging initialized
>>> (build: 7.2.6001.784, tz: -0500) ===========
>>> 2008-09-10 11:00:00:221 3720 f78 Misc = Process: C:\Program
>>> Files\Windows
>>> Defender\MpCmdRun.exe
>>> 2008-09-10 11:00:00:221 3720 f78 Misc = Module:
>>> C:\WINDOWS\system32\wuapi.dll
>>> 2008-09-10 11:00:00:221 3720 f78 COMAPI -------------
>>> 2008-09-10 11:00:00:221 3720 f78 COMAPI -- START -- COMAPI: Search
>>> [ClientId = Windows Defender]
>>> 2008-09-10 11:00:00:221 3720 f78 COMAPI ---------
>>> 2008-09-10 11:00:00:221 1224 b30 Agent *************
>>> 2008-09-10 11:00:00:221 1224 b30 Agent ** START ** Agent: Finding
>>> updates
>>> [CallerId = Windows Defender]
>>> 2008-09-10 11:00:00:221 1224 b30 Agent *********
>>> 2008-09-10 11:00:00:221 1224 b30 Agent * Online = Yes; Ignore download
>>> priority = No
>>> 2008-09-10 11:00:00:221 1224 b30 Agent * Criteria = "(IsInstalled = 0
>>> and
>>> IsHidden = 0 and CategoryIDs contains
>>> '0a487050-8b0f-4f81-b401-be4ceacd61cd')
>>> or (IsInstalled = 0 and IsHidden = 0 and CategoryIDs contains
>>> '8c3fcc84-7410-4a95-8b89-a166a0190486')"
>>> 2008-09-10 11:00:00:221 1224 b30 Agent * ServiceID =
>>> {00000000-0000-0000-0000-000000000000}
>>> 2008-09-10 11:00:00:221 1224 b30 Agent * Search Scope = {Machine}
>>> 2008-09-10 11:00:00:221 3720 f78 COMAPI <<-- SUBMITTED -- COMAPI: Search
>>> [ClientId = Windows Defender]
>>> 2008-09-10 11:00:00:986 1224 b30 PT WARNING: Cached cookie has expired
>>> or
>>> new PID is available
>>> 2008-09-10 11:00:00:986 1224 b30 PT Initializing simple targeting
>>> cookie,
>>> clientId = 292dafc6-63b9-4fcb-b846-3866ed7cdb49, target group = , DNS
>>> name
>>> =
>>> ddel567.csl.edu
>>> 2008-09-10 11:00:00:986 1224 b30 PT Server URL =
>>> http://MOSS01/SimpleAuthWebService/SimpleAuth.asmx
>>> 2008-09-10 11:00:14:299 1224 b30 PT WARNING: StartCategoryScan failed :
>>> 0x80240436
>>> 2008-09-10 11:00:14:299 1224 b30 Agent WARNING: Server does not support
>>> CatScan. Falling back to full catalog sync...
>>> 2008-09-10 11:00:14:299 1224 b30 Agent Server changed and need resyncing
>>> with server
>>> 2008-09-10 11:00:18:158 1224 b30 PT +++++++++++ PT: Synchronizing
>>> server
>>> updates +++++++++++
>>> 2008-09-10 11:00:18:158 1224 b30 PT + ServiceId =
>>> {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL =
>>> http://MOSS01/ClientWebService/client.asmx
>>> 2008-09-10 11:00:28:549 1224 b30 PT +++++++++++ PT: Synchronizing
>>> extended
>>> update info +++++++++++
>>> 2008-09-10 11:00:28:549 1224 b30 PT + ServiceId =
>>> {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL =
>>> http://MOSS01/ClientWebService/client.asmx
>>> 2008-09-10 11:00:31:768 1224 14c AU Triggering Offline detection
>>> (non-interactive)
>>> 2008-09-10 11:00:31:768 1224 14c AU #############
>>> 2008-09-10 11:00:31:768 1224 14c AU ## START ## AU: Search for updates
>>> 2008-09-10 11:00:31:768 1224 14c AU #########
>>> 2008-09-10 11:00:31:768 1224 14c AU <<## SUBMITTED ## AU: Search for
>>> updates
>>> [CallId = {E6A0007D-354F-4031-8B11-3247688EAC0B}]
>>> 2008-09-10 11:00:31:783 1224 b30 Agent Update
>>> {EB4134CF-C259-4E1C-BF70-FA468FC58D61}.100 is pruned out due to
>>> potential
>>> supersedence
>>> 2008-09-10 11:00:31:783 1224 b30 Agent * Added update
>>> {9DD53F1F-13DC-4D73-9CE8-41943D6F6F5D}.100 to search result
>>> 2008-09-10 11:00:31:783 1224 b30 Agent * Found 1 updates and 4
>>> categories
>>> in search; evaluated appl. rules of 654 out of 1403 deployed entities
>>> 2008-09-10 11:00:31:815 1224 b30 Agent *********
>>> 2008-09-10 11:00:31:815 1224 b30 Agent ** END ** Agent: Finding
>>> updates
>>> [CallerId = Windows Defender]
>>> 2008-09-10 11:00:31:815 1224 b30 Agent *************
>>> 2008-09-10 11:00:31:830 1224 b30 Agent *************
>>> 2008-09-10 11:00:31:830 1224 b30 Agent ** START ** Agent: Finding
>>> updates
>>> [CallerId = AutomaticUpdates]
>>> 2008-09-10 11:00:31:830 1224 b30 Agent *********
>>> 2008-09-10 11:00:31:830 1224 b30 Agent * Online = No; Ignore download
>>> priority = No
>>> 2008-09-10 11:00:31:830 1224 b30 Agent * Criteria = "IsHidden=0 and
>>> IsInstalled=0 and DeploymentAction='Installation' and IsAssigned=1 or
>>> IsHidden=0 and IsPresent=1 and DeploymentAction='Uninstallation' and
>>> IsAssigned=1 or IsHidden=0 and IsInstalled=1 and
>>> DeploymentAction='Installation' and IsAssigned=1 and RebootRequired=1 or
>>> IsHidden=0 and IsInstalled=0 and DeploymentAction='Uninstallation' and
>>> IsAssigned=1 and RebootRequired=1"
>>> 2008-09-10 11:00:31:830 1224 b30 Agent * ServiceID =
>>> {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}
>>> 2008-09-10 11:00:31:830 1224 b30 Agent * Search Scope = {Machine}
>>> 2008-09-10 11:00:31:846 3720 4ac COMAPI >>-- RESUMED -- COMAPI: Search
>>> [ClientId = Windows Defender]
>>> 2008-09-10 11:00:31:846 3720 4ac COMAPI - Updates found = 1
>>> 2008-09-10 11:00:31:846 3720 4ac COMAPI ---------
>>> 2008-09-10 11:00:31:846 3720 4ac COMAPI -- END -- COMAPI: Search
>>> [ClientId = Windows Defender]
>>> 2008-09-10 11:00:31:846 3720 4ac COMAPI -------------
>>> 2008-09-10 11:00:31:861 3720 b04 COMAPI -------------
>>> 2008-09-10 11:00:31:861 3720 b04 COMAPI -- START -- COMAPI: Download
>>> [ClientId = Windows Defender]
>>> 2008-09-10 11:00:31:861 3720 b04 COMAPI ---------
>>> 2008-09-10 11:00:31:861 3720 b04 COMAPI - Forced: No; Download
>>> priority:
>>> 3
>>> 2008-09-10 11:00:31:861 3720 b04 COMAPI - Updates in request: 1
>>> 2008-09-10 11:00:31:861 3720 b04 COMAPI - ServiceID =
>>> {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}
>>> 2008-09-10 11:00:31:893 3720 b04 COMAPI <<-- SUBMITTED -- COMAPI:
>>> Download
>>> [ClientId = Windows Defender]
>>> 2008-09-10 11:00:38:330 1224 b30 Agent * Added update
>>> {46A0B6F7-B283-45F8-9CCB-C8E3B4EC332C}.100 to search result
>>> 2008-09-10 11:00:38:330 1224 b30 Agent * Added update
>>> {19F54F87-0EBB-4CB6-9F52-8300B52AF6B1}.101 to search result
>>> 2008-09-10 11:00:38:330 1224 b30 Agent * Added update
>>> {28941B32-98AD-4E95-A2ED-F2DE56817F9E}.106 to search result
>>> 2008-09-10 11:00:38:330 1224 b30 Agent Update
>>> {EB4134CF-C259-4E1C-BF70-FA468FC58D61}.100 is pruned out due to
>>> potential
>>> supersedence
>>> 2008-09-10 11:00:38:330 1224 b30 Agent * Added update
>>> {9DD53F1F-13DC-4D73-9CE8-41943D6F6F5D}.100 to search result
>>> 2008-09-10 11:00:38:330 1224 b30 Agent * Added update
>>> {CEF090EE-D94B-4E61-9E2E-604F7387BE97}.100 to search result
>>> 2008-09-10 11:00:38:330 1224 b30 Agent * Added update
>>> {1D15F829-5844-49B4-9518-AC5A91E12BCB}.103 to search result
>>> 2008-09-10 11:00:38:330 1224 b30 Agent * Added update
>>> {9CF8BC09-444C-4176-9E41-C3A2A3A5C52D}.107 to search result
>>> 2008-09-10 11:00:38:330 1224 b30 Agent * Added update
>>> {938D8BBF-F928-4DAC-BAEF-B66005583409}.100 to search result
>>> 2008-09-10 11:00:38:330 1224 b30 Agent * Added update
>>> {8FE60694-94C6-4568-8094-17E2E92045EA}.100 to search result
>>> 2008-09-10 11:00:38:330 1224 b30 Agent * Added update
>>> {CCD4E798-834D-42C9-928F-9A89CC0D2E14}.100 to search result
>>> 2008-09-10 11:00:38:330 1224 b30 Agent * Added update
>>> {7FF134C3-2D92-4A71-95C8-AFB47C6548F2}.100 to search result
>>> 2008-09-10 11:00:38:330 1224 b30 Agent * Added update
>>> {79B15B7B-31F3-46F8-AD6E-DFF1F42CE51F}.100 to search result
>>> 2008-09-10 11:00:38:330 1224 b30 Agent * Found 12 updates and 43
>>> categories in search; evaluated appl. rules of 502 out of 1403 deployed
>>> entities
>>> 2008-09-10 11:00:38:361 1224 b30 Agent *********
>>> 2008-09-10 11:00:38:361 1224 b30 Agent ** END ** Agent: Finding
>>> updates
>>> [CallerId = AutomaticUpdates]
>>> 2008-09-10 11:00:38:361 1224 b30 Agent *************
>>> 2008-09-10 11:00:38:377 1224 d50 AU >>## RESUMED ## AU: Search for
>>> updates
>>> [CallId = {E6A0007D-354F-4031-8B11-3247688EAC0B}]
>>> 2008-09-10 11:00:38:377 1224 d50 AU # 12 updates detected
>>> 2008-09-10 11:00:38:377 1224 b30 DnldMgr *************
>>> 2008-09-10 11:00:38:377 1224 b30 DnldMgr ** START ** DnldMgr:
>>> Downloading
>>> updates [CallerId = Windows Defender]
>>> 2008-09-10 11:00:38:377 1224 b30 DnldMgr *********
>>> 2008-09-10 11:00:38:377 1224 b30 DnldMgr * Call ID =
>>> {4936078D-F063-446B-828B-591DE1D69D23}
>>> 2008-09-10 11:00:38:377 1224 b30 DnldMgr * Priority = 3, Interactive =
>>> 1,
>>> Owner is system = 1, Explicit proxy = 1, Proxy session id = -1,
>>> ServiceId
>>> =
>>> {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}
>>> 2008-09-10 11:00:38:377 1224 b30 DnldMgr * Updates to download = 1
>>> 2008-09-10 11:00:38:377 1224 b30 Agent * Title = Definition Update
>>> for
>>> Windows Defender - KB915597 (Definition 1.43.128.0)
>>> 2008-09-10 11:00:38:377 1224 b30 Agent * UpdateId =
>>> {9DD53F1F-13DC-4D73-9CE8-41943D6F6F5D}.100
>>> 2008-09-10 11:00:38:377 1224 b30 Agent * Bundles 1 updates:
>>> 2008-09-10 11:00:38:377 1224 b30 Agent *
>>> {3A6092CA-7A24-4FAD-B090-8468E830B91A}.100
>>> 2008-09-10 11:00:38:377 1224 d50 AU #########
>>> 2008-09-10 11:00:38:377 1224 d50 AU ## END ## AU: Search for updates
>>> [CallId = {E6A0007D-354F-4031-8B11-3247688EAC0B}]
>>> 2008-09-10 11:00:38:377 1224 d50 AU #############
>>> 2008-09-10 11:00:38:377 1224 b30 DnldMgr *********** DnldMgr: New
>>> download
>>> job [UpdateId = {3A6092CA-7A24-4FAD-B090-8468E830B91A}.100] ***********
>>> 2008-09-10 11:00:38:393 1224 b30 DnldMgr * BITS job initialized, JobId
>>> =
>>> {A7F901E3-91E5-4AE4-A3B0-863CA19B0312}
>>> 2008-09-10 11:00:38:393 1224 b30 DnldMgr * Downloading from
>>> http://moss01/Content/59/E6A17508FD8D3B616B5B1E7A80C1BF7B0E8D2559.exe to
>>> C:\WINDOWS\SoftwareDistribution\Download\181041b328c7a643e150641bf505aa65\e6a17508fd8d3b616b5b1e7a80c1bf7b0e8d2559
>>> (full file). 2008-09-10 11:00:38:393 1224 b30 Agent *********
>>> 2008-09-10 11:00:38:393 1224 b30 Agent ** END ** Agent: Downloading
>>> updates [CallerId = Windows Defender]
>>> 2008-09-10 11:00:38:393 1224 b30 Agent *************
>>> 2008-09-10 11:00:38:393 1224 b30 Report REPORT EVENT:
>>> {6A1D6FBE-D49D-4B56-B007-C568F28A4B30} 2008-09-10
>>> 11:00:31:815-0500 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0
>>> Windows
>>> Defender Success Software Synchronization Windows Update Client
>>> successfully
>>> detected 1 updates.
>>> 2008-09-10 11:00:38:393 1224 b30 Report REPORT EVENT:
>>> {D4FFFAF5-14DD-4149-8800-2AE6F5356043} 2008-09-10
>>> 11:00:31:815-0500 1 156 101 {00000000-0000-0000-0000-000000000000} 0 0
>>> Windows Defender Success Pre-Deployment Check Reporting client status.
>>> 2008-09-10 11:00:38:408 1224 dac DnldMgr WARNING: BITS job
>>> {A7F901E3-91E5-4AE4-A3B0-863CA19B0312} failed, updateId =
>>> {3A6092CA-7A24-4FAD-B090-8468E830B91A}.100, hr = 0x80190194,
>>> BG_ERROR_CONTEXT = 5 2008-09-10 11:00:38:408 1224 dac DnldMgr Progress
>>> failure bytes total = 981568, bytes transferred = 0
>>> 2008-09-10 11:00:38:408 1224 dac DnldMgr Failed job file: URL =
>>> http://moss01/Content/59/E6A17508FD8D3B616B5B1E7A80C1BF7B0E8D2559.exe,
>>> local
>>> path =
>>> C:\WINDOWS\SoftwareDistribution\Download\181041b328c7a643e150641bf505aa65\e6a17508fd8d3b616b5b1e7a80c1bf7b0e8d2559
>>> 2008-09-10 11:00:38:408 1224 dac DnldMgr Error 0x80244019 occurred while
>>> downloading update; notifying dependent calls.
>>> 2008-09-10 11:00:38:455 3720 4ac COMAPI >>-- RESUMED -- COMAPI:
>>> Download
>>> [ClientId = Windows Defender]
>>> 2008-09-10 11:00:38:455 3720 4ac COMAPI - Download call complete
>>> (succeeded = 0, succeeded with errors = 0, failed = 1, unaccounted = 0)
>>> 2008-09-10 11:00:38:455 3720 4ac COMAPI - WARNING: Exit code =
>>> 0x00000000;
>>> Call error code = 0x80240022
>>> 2008-09-10 11:00:38:455 3720 4ac COMAPI ---------
>>> 2008-09-10 11:00:38:455 3720 4ac COMAPI -- END -- COMAPI: Download
>>> [ClientId = Windows Defender]
 
Re: WSUS Clients having Problems Downloading updates

Snow wrote:

> I am at a loss. I have some clients that seem to have problems getting
> updats from my WSUS server. The WSUS server is giving messages that 25% of
> computers are failing. I have looked at the windowsupdate.log file and will
> copy a bunch of that information below. We use Server 2003 enterprise
> edition and WSUS 3.0. I am have looked at all the permission and IIS. It
> looks to me that they are all configured correctly yet I still have the same
> issue. I have not been able to pinpoint any rhyme or reason to why some
> machines get the updates while others don't.

The first thing to do is run the Client Diagnostics Tool, which can be found here:

<http://technet.microsoft.com/en-us/wsus/bb466192.aspx>

http://technet.microsoft.com/en-us/wsus/bb466192.aspx

Copy and paste the result into your reply and we should hopefully be able to
advise you on your next step.

Harry.
 
Re: WSUS Clients having Problems Downloading updates

> Snow wrote:
>> I am at a loss. I have some clients that seem to have problems getting
>> updats from my WSUS server. The WSUS server is giving messages that 25%
>> of
>> computers are failing. I have looked at the windowsupdate.log file and
>> will
>> copy a bunch of that information below. We use Server 2003 enterprise
>> edition and WSUS 3.0. I am have looked at all the permission and IIS.
>> It
>> looks to me that they are all configured correctly yet I still have the
>> same
>> issue. I have not been able to pinpoint any rhyme or reason to why some
>> machines get the updates while others don't.
>>
>> Any help would be greatly appreciated.

One entry in your logfile causes me to first ask this question:

>> http://MOSS01/ReportingWebService/ReportingWebService.asmx

Do you have WSUS installed on the same machine as Microsoft Office
Sharepoint Server 2007?


Lawrence Garvin, M.S., MCITP(x2), MCTS(x5), MCP(x7), MCBMSP
Senior Data Architect, APQC, Houston, Texas
Microsoft MVP - Software Distribution (2005-2008)

MS WSUS Website: http://www.microsoft.com/wsus
My Websites: http://www.onsitechsolutions.com;
http://wsusinfo.onsitechsolutions.com
My MVP Profile: http://mvp.support.microsoft.com/profile/Lawrence.Garvin
 

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