Unable to update Error Code: 0x80070003

  • Thread starter Thread starter tdanh
  • Start date Start date
T

tdanh

Guest
I am unable to use windows update. Update for Background Intelligent Transfer
Service (BITS) 2.0 and WinHTTP 5.1 (KB842773) keeps failing. Here is the log
from the install try.

[KB842773.log]
32.657:
================================================================================
32.657: 2004/08/14 00:30:29.424 (local)
32.844: c:\6f798d6d3f6c38d78fe7b58957df3f7a\update\update.exe (version
5.4.15.0)
33.954: Service Pack started with following command line: -q /Z -ER
55.954: ---- Old Information In The Registry ------
57.829: Source:C:\WINNT\System32\SETBA75.tmp (6.0.2800.1441)
57.875: Destination:C:\WINNT\System32\INETCOMM.DLL (6.0.0.0)
58.172: Source:C:\Program Files\Outlook Express\SETBAB6.tmp (6.0.2800.1437)
58.219: Destination:C:\Program Files\Outlook Express\MSOE.DLL (6.0.0.0)
58.563: Source:C:\Program Files\Common Files\System\SETBAB8.tmp
(6.0.2800.1450)
58.594: Destination:C:\Program Files\Common Files\System\WAB32.DLL (6.0.0.0)
58.594: ---- New Information In The Registry ------
58.594: Source:C:\WINNT\System32\SETBA75.tmp (6.0.2800.1441)
58.625: Destination:C:\WINNT\System32\INETCOMM.DLL (6.0.0.0)
58.657: Source:C:\Program Files\Outlook Express\SETBAB6.tmp (6.0.2800.1437)
58.688: Destination:C:\Program Files\Outlook Express\MSOE.DLL (6.0.0.0)
58.735: Source:C:\Program Files\Common Files\System\SETBAB8.tmp
(6.0.2800.1450)
58.766: Destination:C:\Program Files\Common Files\System\WAB32.DLL (6.0.0.0)
59.047: SetAltOsLoaderPath: No section uses DirId 65701; done.
59.375: DoInstallation: FetchSourceURL for
c:\6f798d6d3f6c38d78fe7b58957df3f7a\update\update_SP1QFE.inf failed
59.407: CreateUninstall = 1,Directory = C:\WINNT\$NtUninstallKB842773$
61.407: LoadFileQueues: SetupGetSourceFileLocation for halaacpi.dll failed:
0xe0000102
73.922: BuildCabinetManifest: update.url absent
73.954: AnalyzePhaseZero used 0 ticks
74.063: No c:\winnt\INF\updtblk.inf file.
76.579: AnalyzePhaseOne: used 2625 ticks
76.579: AnalyzeComponents: Hotpatch analysis disabled; skipping.
76.579: AnalyzeComponents: Hotpatching is disabled.
76.579: Persisted hotfix directory is missing.
76.579: FindFirstFile c:\winnt\$hf_mig$\*.*
76.610: Error getting find handle for c:\winnt\$hf_mig$\*.*
77.172: AnalyzeForBranching used 562 ticks.
85.610: AnalyzePhaseTwo used 8438 ticks
85.610: AnalyzePhaseThree used 0 ticks
85.610: AnalyzePhaseFive used 0 ticks
85.610: AnalyzePhaseSix used 0 ticks
85.610: AnalyzeComponents used 11656 ticks
85.610: Downloading 0 files
85.610: bPatchMode = FALSE
85.641: Inventory complete: ReturnStatus=0, 26203 ticks
85.719: Num Ticks for invent : 26312
85.844: DoInstallation: ApplyAdminSystemAclsRecursive for c:\winnt\$hf_mig$
failed; error=0x00000003
85.938: Allocation size of drive C: is 4096 bytes, free space = 48716791808
bytes
87.000: LoadFileQueues: SetupGetSourceFileLocation for halaacpi.dll failed:
0xe0000102
109.719: Drive C: free 46459MB req: 9MB w/uninstall 10MB
109.719: Num Ticks for download : 24000
109.719: CabinetBuild complete
109.719: Num Ticks for Cabinet build : 0
110.969: LoadFileQueues: SetupGetSourceFileLocation for halaacpi.dll failed:
0xe0000102
117.516: Num Ticks for Backup : 7797
129.250: Num Ticks for creating uninst inf : 11734
129.313: Registering Uninstall Program for -> KB842773, KB842773 , 0x0
130.391: LoadFileQueues: SetupGetSourceFileLocation for halaacpi.dll failed:
0xe0000102
226.954: System Restore Point set.
228.688: Copied file: C:\WINNT\System32\spmsg.dll
230.797: SfcTurnOff: System is not Win2k < SP2; Not turning off SFC.
230.797: SfcTurnOff: SFC was not turned off; using MakeSfcFileException.
242.860: VerifySize: Unable to obtain Target file size:
C:\WINNT\System32\bits\qmgr.dll
244.938: AtomicReplaceFile: Calling HpReplaceSystemModule(
C:\WINNT\System32\qmgr.dll, HFXBAC1.tmp, _000046_.tmp, FALSE ).
244.985: AtomicReplaceFile: HpReplaceSystemModule failed; status=0xc0000003,
location=684.
245.016: DoNoDelayReplace: Atomic replace support not implemented; disabling.
245.797: Copied file: C:\WINNT\System32\qmgr.dll
246.047: Copied file: C:\WINNT\System32\qmgrprxy.dll
248.204: Copied file: C:\WINNT\System32\DllCache\winhttp.dll
250.313: Copied file: C:\WINNT\System32\DllCache\qmgrprxy.dll
252.063: Copied file: C:\WINNT\System32\DllCache\qmgr.dll
255.891: Copied file: C:\WINNT\System32\bits\qmgr.dll
255.954: Copied file: C:\WINNT\System32\xpob2res.dll
257.282: Copied file: C:\WINNT\System32\winhttp.dll
262.891: Copied file (delayed): C:\WINNT\System32\SETBAC9.tmp
262.922: Copied file: C:\WINNT\System32\bitsprx3.dll
263.875: Copied file: C:\WINNT\System32\bitsprx2.dll
264.813: Copied file: C:\WINNT\System32\DllCache\bitsprx2.dll
266.094: Num Ticks for Copying files : 136844
278.704: Num Ticks for Reg update and deleting 0 size files : 12610
278.750: DoInstallation: ApplyAdminSystemAclsRecursive for
c:\winnt\$hf_mig$\KB842773 failed; error=0x00000003
278.782: Starting process:
c:\6f798d6d3f6c38d78fe7b58957df3f7a\\bitsinst.exe /setupservice
/resourcedll:c:\6f798d6d3f6c38d78fe7b58957df3f7a\\xpob2res.dll
278.875: Return Code = 0
278.875: Starting process:
c:\6f798d6d3f6c38d78fe7b58957df3f7a\\SP1QFE\bitsinst.exe /setupservice
/resourcedll:c:\6f798d6d3f6c38d78fe7b58957df3f7a\\SP1QFE\xpob2res.dll
283.157: Return Code = 3221225794
283.157: DoInstallation:RunInfProcesses for ProcessesToRun Failed
283.157: KB842773 Setup encountered an error: An error in updating your
system has occurred.
284.391: An error in updating your system has occurred.

Select 'OK' to undo the changes that have been made, or select 'Cancel' to
quit. If you select 'Cancel', your system will be left in a partially updated
state and may not work correctly.
284.391: Starting process:
C:\WINNT\$NtUninstallKB842773$\spuninst\spuninst.exe /~ -q -z
285.657: KB842773 installation did not complete.

Thank you for any help
 
Re: Unable to update Error Code: 0x80070003

Always state your full Windows version (e.g., WinXP SP3; Vista SP1) when
posting to this newsgroup, please.

Is Windows Update offering the machine KB842773 or are you attempting to
install it manually? If the latter, why?

One doesn't see a 0x80070003 error in the log you posted.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


tdanh wrote:
> I am unable to use windows update. Update for Background Intelligent
> Transfer Service (BITS) 2.0 and WinHTTP 5.1 (KB842773) keeps failing. Here
> is the log from the install try.
>
> [KB842773.log]
> 32.657:
> ================================================================================
> 32.657: 2004/08/14 00:30:29.424 (local)
> 32.844: c:\6f798d6d3f6c38d78fe7b58957df3f7a\update\update.exe (version
> 5.4.15.0)
> 33.954: Service Pack started with following command line: -q /Z -ER
> 55.954: ---- Old Information In The Registry ------
> 57.829: Source:C:\WINNT\System32\SETBA75.tmp (6.0.2800.1441)
> 57.875: Destination:C:\WINNT\System32\INETCOMM.DLL (6.0.0.0)
> 58.172: Source:C:\Program Files\Outlook Express\SETBAB6.tmp
> (6.0.2800.1437)
> 58.219: Destination:C:\Program Files\Outlook Express\MSOE.DLL (6.0.0.0)
> 58.563: Source:C:\Program Files\Common Files\System\SETBAB8.tmp
> (6.0.2800.1450)
> 58.594: Destination:C:\Program Files\Common Files\System\WAB32.DLL
> (6.0.0.0)
> 58.594: ---- New Information In The Registry ------
> 58.594: Source:C:\WINNT\System32\SETBA75.tmp (6.0.2800.1441)
> 58.625: Destination:C:\WINNT\System32\INETCOMM.DLL (6.0.0.0)
> 58.657: Source:C:\Program Files\Outlook Express\SETBAB6.tmp
> (6.0.2800.1437)
> 58.688: Destination:C:\Program Files\Outlook Express\MSOE.DLL (6.0.0.0)
> 58.735: Source:C:\Program Files\Common Files\System\SETBAB8.tmp
> (6.0.2800.1450)
> 58.766: Destination:C:\Program Files\Common Files\System\WAB32.DLL
> (6.0.0.0)
> 59.047: SetAltOsLoaderPath: No section uses DirId 65701; done.
> 59.375: DoInstallation: FetchSourceURL for
> c:\6f798d6d3f6c38d78fe7b58957df3f7a\update\update_SP1QFE.inf failed
> 59.407: CreateUninstall = 1,Directory = C:\WINNT\$NtUninstallKB842773$
> 61.407: LoadFileQueues: SetupGetSourceFileLocation for halaacpi.dll
> failed:
> 0xe0000102
> 73.922: BuildCabinetManifest: update.url absent
> 73.954: AnalyzePhaseZero used 0 ticks
> 74.063: No c:\winnt\INF\updtblk.inf file.
> 76.579: AnalyzePhaseOne: used 2625 ticks
> 76.579: AnalyzeComponents: Hotpatch analysis disabled; skipping.
> 76.579: AnalyzeComponents: Hotpatching is disabled.
> 76.579: Persisted hotfix directory is missing.
> 76.579: FindFirstFile c:\winnt\$hf_mig$\*.*
> 76.610: Error getting find handle for c:\winnt\$hf_mig$\*.*
> 77.172: AnalyzeForBranching used 562 ticks.
> 85.610: AnalyzePhaseTwo used 8438 ticks
> 85.610: AnalyzePhaseThree used 0 ticks
> 85.610: AnalyzePhaseFive used 0 ticks
> 85.610: AnalyzePhaseSix used 0 ticks
> 85.610: AnalyzeComponents used 11656 ticks
> 85.610: Downloading 0 files
> 85.610: bPatchMode = FALSE
> 85.641: Inventory complete: ReturnStatus=0, 26203 ticks
> 85.719: Num Ticks for invent : 26312
> 85.844: DoInstallation: ApplyAdminSystemAclsRecursive for
> c:\winnt\$hf_mig$
> failed; error=0x00000003
> 85.938: Allocation size of drive C: is 4096 bytes, free space =
> 48716791808
> bytes
> 87.000: LoadFileQueues: SetupGetSourceFileLocation for halaacpi.dll
> failed:
> 0xe0000102
> 109.719: Drive C: free 46459MB req: 9MB w/uninstall 10MB
> 109.719: Num Ticks for download : 24000
> 109.719: CabinetBuild complete
> 109.719: Num Ticks for Cabinet build : 0
> 110.969: LoadFileQueues: SetupGetSourceFileLocation for halaacpi.dll
> failed:
> 0xe0000102
> 117.516: Num Ticks for Backup : 7797
> 129.250: Num Ticks for creating uninst inf : 11734
> 129.313: Registering Uninstall Program for -> KB842773, KB842773 , 0x0
> 130.391: LoadFileQueues: SetupGetSourceFileLocation for halaacpi.dll
> failed:
> 0xe0000102
> 226.954: System Restore Point set.
> 228.688: Copied file: C:\WINNT\System32\spmsg.dll
> 230.797: SfcTurnOff: System is not Win2k < SP2; Not turning off SFC.
> 230.797: SfcTurnOff: SFC was not turned off; using MakeSfcFileException.
> 242.860: VerifySize: Unable to obtain Target file size:
> C:\WINNT\System32\bits\qmgr.dll
> 244.938: AtomicReplaceFile: Calling HpReplaceSystemModule(
> C:\WINNT\System32\qmgr.dll, HFXBAC1.tmp, _000046_.tmp, FALSE ).
> 244.985: AtomicReplaceFile: HpReplaceSystemModule failed;
> status=0xc0000003,
> location=684.
> 245.016: DoNoDelayReplace: Atomic replace support not implemented;
> disabling. 245.797: Copied file: C:\WINNT\System32\qmgr.dll
> 246.047: Copied file: C:\WINNT\System32\qmgrprxy.dll
> 248.204: Copied file: C:\WINNT\System32\DllCache\winhttp.dll
> 250.313: Copied file: C:\WINNT\System32\DllCache\qmgrprxy.dll
> 252.063: Copied file: C:\WINNT\System32\DllCache\qmgr.dll
> 255.891: Copied file: C:\WINNT\System32\bits\qmgr.dll
> 255.954: Copied file: C:\WINNT\System32\xpob2res.dll
> 257.282: Copied file: C:\WINNT\System32\winhttp.dll
> 262.891: Copied file (delayed): C:\WINNT\System32\SETBAC9.tmp
> 262.922: Copied file: C:\WINNT\System32\bitsprx3.dll
> 263.875: Copied file: C:\WINNT\System32\bitsprx2.dll
> 264.813: Copied file: C:\WINNT\System32\DllCache\bitsprx2.dll
> 266.094: Num Ticks for Copying files : 136844
> 278.704: Num Ticks for Reg update and deleting 0 size files : 12610
> 278.750: DoInstallation: ApplyAdminSystemAclsRecursive for
> c:\winnt\$hf_mig$\KB842773 failed; error=0x00000003
> 278.782: Starting process:
> c:\6f798d6d3f6c38d78fe7b58957df3f7a\\bitsinst.exe /setupservice
> /resourcedll:c:\6f798d6d3f6c38d78fe7b58957df3f7a\\xpob2res.dll
> 278.875: Return Code = 0
> 278.875: Starting process:
> c:\6f798d6d3f6c38d78fe7b58957df3f7a\\SP1QFE\bitsinst.exe /setupservice
> /resourcedll:c:\6f798d6d3f6c38d78fe7b58957df3f7a\\SP1QFE\xpob2res.dll
> 283.157: Return Code = 3221225794
> 283.157: DoInstallation:RunInfProcesses for ProcessesToRun Failed
> 283.157: KB842773 Setup encountered an error: An error in updating your
> system has occurred.
> 284.391: An error in updating your system has occurred.
>
> Select 'OK' to undo the changes that have been made, or select 'Cancel' to
> quit. If you select 'Cancel', your system will be left in a partially
> updated state and may not work correctly.
> 284.391: Starting process:
> C:\WINNT\$NtUninstallKB842773$\spuninst\spuninst.exe /~ -q -z
> 285.657: KB842773 installation did not complete.
>
> Thank you for any help
 
Re: Unable to update Error Code: 0x80070003

Winxp SP1 home

This is the error I get from Windows Update. I go to the website and have it
search for updates and when it tries to install them, that is the error I get.

"PA Bear [MS MVP]" wrote:

> Always state your full Windows version (e.g., WinXP SP3; Vista SP1) when
> posting to this newsgroup, please.
>
> Is Windows Update offering the machine KB842773 or are you attempting to
> install it manually? If the latter, why?
>
> One doesn't see a 0x80070003 error in the log you posted.
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> AumHa VSOP & Admin http://aumha.net
> DTS-L http://dts-l.net/
>
>
> tdanh wrote:
> > I am unable to use windows update. Update for Background Intelligent
> > Transfer Service (BITS) 2.0 and WinHTTP 5.1 (KB842773) keeps failing. Here
> > is the log from the install try.
> >
> > [KB842773.log]
> > 32.657:
> > ================================================================================
> > 32.657: 2004/08/14 00:30:29.424 (local)
> > 32.844: c:\6f798d6d3f6c38d78fe7b58957df3f7a\update\update.exe (version
> > 5.4.15.0)
> > 33.954: Service Pack started with following command line: -q /Z -ER
> > 55.954: ---- Old Information In The Registry ------
> > 57.829: Source:C:\WINNT\System32\SETBA75.tmp (6.0.2800.1441)
> > 57.875: Destination:C:\WINNT\System32\INETCOMM.DLL (6.0.0.0)
> > 58.172: Source:C:\Program Files\Outlook Express\SETBAB6.tmp
> > (6.0.2800.1437)
> > 58.219: Destination:C:\Program Files\Outlook Express\MSOE.DLL (6.0.0.0)
> > 58.563: Source:C:\Program Files\Common Files\System\SETBAB8.tmp
> > (6.0.2800.1450)
> > 58.594: Destination:C:\Program Files\Common Files\System\WAB32.DLL
> > (6.0.0.0)
> > 58.594: ---- New Information In The Registry ------
> > 58.594: Source:C:\WINNT\System32\SETBA75.tmp (6.0.2800.1441)
> > 58.625: Destination:C:\WINNT\System32\INETCOMM.DLL (6.0.0.0)
> > 58.657: Source:C:\Program Files\Outlook Express\SETBAB6.tmp
> > (6.0.2800.1437)
> > 58.688: Destination:C:\Program Files\Outlook Express\MSOE.DLL (6.0.0.0)
> > 58.735: Source:C:\Program Files\Common Files\System\SETBAB8.tmp
> > (6.0.2800.1450)
> > 58.766: Destination:C:\Program Files\Common Files\System\WAB32.DLL
> > (6.0.0.0)
> > 59.047: SetAltOsLoaderPath: No section uses DirId 65701; done.
> > 59.375: DoInstallation: FetchSourceURL for
> > c:\6f798d6d3f6c38d78fe7b58957df3f7a\update\update_SP1QFE.inf failed
> > 59.407: CreateUninstall = 1,Directory = C:\WINNT\$NtUninstallKB842773$
> > 61.407: LoadFileQueues: SetupGetSourceFileLocation for halaacpi.dll
> > failed:
> > 0xe0000102
> > 73.922: BuildCabinetManifest: update.url absent
> > 73.954: AnalyzePhaseZero used 0 ticks
> > 74.063: No c:\winnt\INF\updtblk.inf file.
> > 76.579: AnalyzePhaseOne: used 2625 ticks
> > 76.579: AnalyzeComponents: Hotpatch analysis disabled; skipping.
> > 76.579: AnalyzeComponents: Hotpatching is disabled.
> > 76.579: Persisted hotfix directory is missing.
> > 76.579: FindFirstFile c:\winnt\$hf_mig$\*.*
> > 76.610: Error getting find handle for c:\winnt\$hf_mig$\*.*
> > 77.172: AnalyzeForBranching used 562 ticks.
> > 85.610: AnalyzePhaseTwo used 8438 ticks
> > 85.610: AnalyzePhaseThree used 0 ticks
> > 85.610: AnalyzePhaseFive used 0 ticks
> > 85.610: AnalyzePhaseSix used 0 ticks
> > 85.610: AnalyzeComponents used 11656 ticks
> > 85.610: Downloading 0 files
> > 85.610: bPatchMode = FALSE
> > 85.641: Inventory complete: ReturnStatus=0, 26203 ticks
> > 85.719: Num Ticks for invent : 26312
> > 85.844: DoInstallation: ApplyAdminSystemAclsRecursive for
> > c:\winnt\$hf_mig$
> > failed; error=0x00000003
> > 85.938: Allocation size of drive C: is 4096 bytes, free space =
> > 48716791808
> > bytes
> > 87.000: LoadFileQueues: SetupGetSourceFileLocation for halaacpi.dll
> > failed:
> > 0xe0000102
> > 109.719: Drive C: free 46459MB req: 9MB w/uninstall 10MB
> > 109.719: Num Ticks for download : 24000
> > 109.719: CabinetBuild complete
> > 109.719: Num Ticks for Cabinet build : 0
> > 110.969: LoadFileQueues: SetupGetSourceFileLocation for halaacpi.dll
> > failed:
> > 0xe0000102
> > 117.516: Num Ticks for Backup : 7797
> > 129.250: Num Ticks for creating uninst inf : 11734
> > 129.313: Registering Uninstall Program for -> KB842773, KB842773 , 0x0
> > 130.391: LoadFileQueues: SetupGetSourceFileLocation for halaacpi.dll
> > failed:
> > 0xe0000102
> > 226.954: System Restore Point set.
> > 228.688: Copied file: C:\WINNT\System32\spmsg.dll
> > 230.797: SfcTurnOff: System is not Win2k < SP2; Not turning off SFC.
> > 230.797: SfcTurnOff: SFC was not turned off; using MakeSfcFileException.
> > 242.860: VerifySize: Unable to obtain Target file size:
> > C:\WINNT\System32\bits\qmgr.dll
> > 244.938: AtomicReplaceFile: Calling HpReplaceSystemModule(
> > C:\WINNT\System32\qmgr.dll, HFXBAC1.tmp, _000046_.tmp, FALSE ).
> > 244.985: AtomicReplaceFile: HpReplaceSystemModule failed;
> > status=0xc0000003,
> > location=684.
> > 245.016: DoNoDelayReplace: Atomic replace support not implemented;
> > disabling. 245.797: Copied file: C:\WINNT\System32\qmgr.dll
> > 246.047: Copied file: C:\WINNT\System32\qmgrprxy.dll
> > 248.204: Copied file: C:\WINNT\System32\DllCache\winhttp.dll
> > 250.313: Copied file: C:\WINNT\System32\DllCache\qmgrprxy.dll
> > 252.063: Copied file: C:\WINNT\System32\DllCache\qmgr.dll
> > 255.891: Copied file: C:\WINNT\System32\bits\qmgr.dll
> > 255.954: Copied file: C:\WINNT\System32\xpob2res.dll
> > 257.282: Copied file: C:\WINNT\System32\winhttp.dll
> > 262.891: Copied file (delayed): C:\WINNT\System32\SETBAC9.tmp
> > 262.922: Copied file: C:\WINNT\System32\bitsprx3.dll
> > 263.875: Copied file: C:\WINNT\System32\bitsprx2.dll
> > 264.813: Copied file: C:\WINNT\System32\DllCache\bitsprx2.dll
> > 266.094: Num Ticks for Copying files : 136844
> > 278.704: Num Ticks for Reg update and deleting 0 size files : 12610
> > 278.750: DoInstallation: ApplyAdminSystemAclsRecursive for
> > c:\winnt\$hf_mig$\KB842773 failed; error=0x00000003
> > 278.782: Starting process:
> > c:\6f798d6d3f6c38d78fe7b58957df3f7a\\bitsinst.exe /setupservice
> > /resourcedll:c:\6f798d6d3f6c38d78fe7b58957df3f7a\\xpob2res.dll
> > 278.875: Return Code = 0
> > 278.875: Starting process:
> > c:\6f798d6d3f6c38d78fe7b58957df3f7a\\SP1QFE\bitsinst.exe /setupservice
> > /resourcedll:c:\6f798d6d3f6c38d78fe7b58957df3f7a\\SP1QFE\xpob2res.dll
> > 283.157: Return Code = 3221225794
> > 283.157: DoInstallation:RunInfProcesses for ProcessesToRun Failed
> > 283.157: KB842773 Setup encountered an error: An error in updating your
> > system has occurred.
> > 284.391: An error in updating your system has occurred.
> >
> > Select 'OK' to undo the changes that have been made, or select 'Cancel' to
> > quit. If you select 'Cancel', your system will be left in a partially
> > updated state and may not work correctly.
> > 284.391: Starting process:
> > C:\WINNT\$NtUninstallKB842773$\spuninst\spuninst.exe /~ -q -z
> > 285.657: KB842773 installation did not complete.
> >
> > Thank you for any help
>
>
 
Re: Unable to update Error Code: 0x80070003

You won't be able to install anything via Windows Update or Automatic
Updates until you've got WinXP SP2 or WinXP SP3 installed. Lucky for you,
I've got instructions handy:

1. Download & save to your desktop:
http://www.microsoft.com/downloads/details.aspx?FamilyID=5b33b5a8-5e76-401f-be08-1e1555d4f3d4

[Yes, you can skip SP2 entirely if you're running WinXP SP1.]

2. Read & heed:
http://msmvps.com/blogs/harrywaldro...requisites-for-a-successful-installation.aspx

3. Logged in as Administrator, if necessary, double-click on the saved file
to install WinXP SP3. Follow all prompts, be patient, and reboot twice.

4. Now do Resolution Method 2 here (trust me):
http://support.microsoft.com/kb/943144

5. Go to Windows Update | Select CUSTOM and scan | Install any critical
security updates offered. Again, follow all prompts.

[I do NOT recommend installing IE7 via Windows Update.]

6. Make certain that Automatic Updates is enabled; cf.
http://support.microsoft.com/kb/306525

Addtional References:

Free unlimited installation and compatibility support is available for
Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat and
e-mail support is available only in the United States and Canada. Go to
http://support.microsoft.com/oas/default.aspx?gprid=1173 | select "Windows
XP" then select "Windows XP Service Pack 3"

Protect Your PC!
http://www.microsoft.com/athome/security/computer/default.mspx

Learn how to protect your PC by taking three simple steps
http://www.microsoft.com/downloads/details.aspx?familyid=3AD23728-4973-4DA5-9836-602954130D38
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

tdanh wrote:
> Winxp SP1 home
>
> This is the error I get from Windows Update. I go to the website and have
> it
> search for updates and when it tries to install them, that is the error I
> get.
>
> "PA Bear [MS MVP]" wrote:
>> Always state your full Windows version (e.g., WinXP SP3; Vista SP1) when
>> posting to this newsgroup, please.
>>
>> Is Windows Update offering the machine KB842773 or are you attempting to
>> install it manually? If the latter, why?
>>
>> One doesn't see a 0x80070003 error in the log you posted.
>>
>> tdanh wrote:
>>> I am unable to use windows update. Update for Background Intelligent
>>> Transfer Service (BITS) 2.0 and WinHTTP 5.1 (KB842773) keeps failing.
>>> Here
>>> is the log from the install try.
<snip>
 
Re: Unable to update Error Code: 0x80070003

I downloaded xpsp3 to the desktop and ran it, I got this error "Access
Denied" and then uninstalls its self.


"PA Bear [MS MVP]" wrote:

> You won't be able to install anything via Windows Update or Automatic
> Updates until you've got WinXP SP2 or WinXP SP3 installed. Lucky for you,
> I've got instructions handy:
>
> 1. Download & save to your desktop:
> http://www.microsoft.com/downloads/details.aspx?FamilyID=5b33b5a8-5e76-401f-be08-1e1555d4f3d4
>
> [Yes, you can skip SP2 entirely if you're running WinXP SP1.]
>
> 2. Read & heed:
> http://msmvps.com/blogs/harrywaldro...requisites-for-a-successful-installation.aspx
>
> 3. Logged in as Administrator, if necessary, double-click on the saved file
> to install WinXP SP3. Follow all prompts, be patient, and reboot twice.
>
> 4. Now do Resolution Method 2 here (trust me):
> http://support.microsoft.com/kb/943144
>
> 5. Go to Windows Update | Select CUSTOM and scan | Install any critical
> security updates offered. Again, follow all prompts.
>
> [I do NOT recommend installing IE7 via Windows Update.]
>
> 6. Make certain that Automatic Updates is enabled; cf.
> http://support.microsoft.com/kb/306525
>
> Addtional References:
>
> Free unlimited installation and compatibility support is available for
> Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat and
> e-mail support is available only in the United States and Canada. Go to
> http://support.microsoft.com/oas/default.aspx?gprid=1173 | select "Windows
> XP" then select "Windows XP Service Pack 3"
>
> Protect Your PC!
> http://www.microsoft.com/athome/security/computer/default.mspx
>
> Learn how to protect your PC by taking three simple steps
> http://www.microsoft.com/downloads/details.aspx?familyid=3AD23728-4973-4DA5-9836-602954130D38
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> AumHa VSOP & Admin http://aumha.net
> DTS-L http://dts-l.net/
>
> tdanh wrote:
> > Winxp SP1 home
> >
> > This is the error I get from Windows Update. I go to the website and have
> > it
> > search for updates and when it tries to install them, that is the error I
> > get.
> >
> > "PA Bear [MS MVP]" wrote:
> >> Always state your full Windows version (e.g., WinXP SP3; Vista SP1) when
> >> posting to this newsgroup, please.
> >>
> >> Is Windows Update offering the machine KB842773 or are you attempting to
> >> install it manually? If the latter, why?
> >>
> >> One doesn't see a 0x80070003 error in the log you posted.
> >>
> >> tdanh wrote:
> >>> I am unable to use windows update. Update for Background Intelligent
> >>> Transfer Service (BITS) 2.0 and WinHTTP 5.1 (KB842773) keeps failing.
> >>> Here
> >>> is the log from the install try.
> <snip>
>
>
 
Re: Unable to update Error Code: 0x80070003

First, make sure that your anti virus software isn't locking the registry
and preventing the installer from modifying the same.

Error message when you try to install Windows XP Service Pack 3: "Access is
denied" or "Service Pack installation did not complete"
http://support.microsoft.com/kb/949377

Also see:
How to reset security settings back to the defaults
http://support.microsoft.com/kb/313222


--

TaurArian [MVP] 2005-2009 - Update Services
http://taurarian.mvps.org
======================================
How to ask a question: http://support.microsoft.com/kb/555375
Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco


"tdanh" <tdanh@discussions.microsoft.com> wrote in message
news:0372BF2E-9F14-4674-A409-B6C15367796D@microsoft.com...
>I downloaded xpsp3 to the desktop and ran it, I got this error "Access
> Denied" and then uninstalls its self.
>
>
> "PA Bear [MS MVP]" wrote:
>
>> You won't be able to install anything via Windows Update or Automatic
>> Updates until you've got WinXP SP2 or WinXP SP3 installed. Lucky for
>> you,
>> I've got instructions handy:
>>
>> 1. Download & save to your desktop:
>> http://www.microsoft.com/downloads/details.aspx?FamilyID=5b33b5a8-5e76-401f-be08-1e1555d4f3d4
>>
>> [Yes, you can skip SP2 entirely if you're running WinXP SP1.]
>>
>> 2. Read & heed:
>> http://msmvps.com/blogs/harrywaldro...requisites-for-a-successful-installation.aspx
>>
>> 3. Logged in as Administrator, if necessary, double-click on the saved
>> file
>> to install WinXP SP3. Follow all prompts, be patient, and reboot twice.
>>
>> 4. Now do Resolution Method 2 here (trust me):
>> http://support.microsoft.com/kb/943144
>>
>> 5. Go to Windows Update | Select CUSTOM and scan | Install any critical
>> security updates offered. Again, follow all prompts.
>>
>> [I do NOT recommend installing IE7 via Windows Update.]
>>
>> 6. Make certain that Automatic Updates is enabled; cf.
>> http://support.microsoft.com/kb/306525
>>
>> Addtional References:
>>
>> Free unlimited installation and compatibility support is available for
>> Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat and
>> e-mail support is available only in the United States and Canada. Go to
>> http://support.microsoft.com/oas/default.aspx?gprid=1173 | select
>> "Windows
>> XP" then select "Windows XP Service Pack 3"
>>
>> Protect Your PC!
>> http://www.microsoft.com/athome/security/computer/default.mspx
>>
>> Learn how to protect your PC by taking three simple steps
>> http://www.microsoft.com/downloads/details.aspx?familyid=3AD23728-4973-4DA5-9836-602954130D38
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>> AumHa VSOP & Admin http://aumha.net
>> DTS-L http://dts-l.net/
>>
>> tdanh wrote:
>> > Winxp SP1 home
>> >
>> > This is the error I get from Windows Update. I go to the website and
>> > have
>> > it
>> > search for updates and when it tries to install them, that is the error
>> > I
>> > get.
>> >
>> > "PA Bear [MS MVP]" wrote:
>> >> Always state your full Windows version (e.g., WinXP SP3; Vista SP1)
>> >> when
>> >> posting to this newsgroup, please.
>> >>
>> >> Is Windows Update offering the machine KB842773 or are you attempting
>> >> to
>> >> install it manually? If the latter, why?
>> >>
>> >> One doesn't see a 0x80070003 error in the log you posted.
>> >>
>> >> tdanh wrote:
>> >>> I am unable to use windows update. Update for Background Intelligent
>> >>> Transfer Service (BITS) 2.0 and WinHTTP 5.1 (KB842773) keeps failing.
>> >>> Here
>> >>> is the log from the install try.
>> <snip>
>>
>>
 
Re: Unable to update Error Code: 0x80070003

I have unistalled Norton antivirus to make sure it was not the problem.

Then I tried the first step, installing subinad and running the reset
command, then retried to install xpsp3. I still got the same failure " Access
denied". I then tried to reset the security settings to the defaults and I
got this error "secedit is not a recognized program or batch file".

What do you suggest next?


"TaurArian" wrote:

> First, make sure that your anti virus software isn't locking the registry
> and preventing the installer from modifying the same.
>
> Error message when you try to install Windows XP Service Pack 3: "Access is
> denied" or "Service Pack installation did not complete"
> http://support.microsoft.com/kb/949377
>
> Also see:
> How to reset security settings back to the defaults
> http://support.microsoft.com/kb/313222
>
>
> --
>
> TaurArian [MVP] 2005-2009 - Update Services
> http://taurarian.mvps.org
> ======================================
> How to ask a question: http://support.microsoft.com/kb/555375
> Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco
>
>
> "tdanh" <tdanh@discussions.microsoft.com> wrote in message
> news:0372BF2E-9F14-4674-A409-B6C15367796D@microsoft.com...
> >I downloaded xpsp3 to the desktop and ran it, I got this error "Access
> > Denied" and then uninstalls its self.
> >
> >
> > "PA Bear [MS MVP]" wrote:
> >
> >> You won't be able to install anything via Windows Update or Automatic
> >> Updates until you've got WinXP SP2 or WinXP SP3 installed. Lucky for
> >> you,
> >> I've got instructions handy:
> >>
> >> 1. Download & save to your desktop:
> >> http://www.microsoft.com/downloads/details.aspx?FamilyID=5b33b5a8-5e76-401f-be08-1e1555d4f3d4
> >>
> >> [Yes, you can skip SP2 entirely if you're running WinXP SP1.]
> >>
> >> 2. Read & heed:
> >> http://msmvps.com/blogs/harrywaldro...requisites-for-a-successful-installation.aspx
> >>
> >> 3. Logged in as Administrator, if necessary, double-click on the saved
> >> file
> >> to install WinXP SP3. Follow all prompts, be patient, and reboot twice.
> >>
> >> 4. Now do Resolution Method 2 here (trust me):
> >> http://support.microsoft.com/kb/943144
> >>
> >> 5. Go to Windows Update | Select CUSTOM and scan | Install any critical
> >> security updates offered. Again, follow all prompts.
> >>
> >> [I do NOT recommend installing IE7 via Windows Update.]
> >>
> >> 6. Make certain that Automatic Updates is enabled; cf.
> >> http://support.microsoft.com/kb/306525
> >>
> >> Addtional References:
> >>
> >> Free unlimited installation and compatibility support is available for
> >> Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat and
> >> e-mail support is available only in the United States and Canada. Go to
> >> http://support.microsoft.com/oas/default.aspx?gprid=1173 | select
> >> "Windows
> >> XP" then select "Windows XP Service Pack 3"
> >>
> >> Protect Your PC!
> >> http://www.microsoft.com/athome/security/computer/default.mspx
> >>
> >> Learn how to protect your PC by taking three simple steps
> >> http://www.microsoft.com/downloads/details.aspx?familyid=3AD23728-4973-4DA5-9836-602954130D38
> >> --
> >> ~Robear Dyer (PA Bear)
> >> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> >> AumHa VSOP & Admin http://aumha.net
> >> DTS-L http://dts-l.net/
> >>
> >> tdanh wrote:
> >> > Winxp SP1 home
> >> >
> >> > This is the error I get from Windows Update. I go to the website and
> >> > have
> >> > it
> >> > search for updates and when it tries to install them, that is the error
> >> > I
> >> > get.
> >> >
> >> > "PA Bear [MS MVP]" wrote:
> >> >> Always state your full Windows version (e.g., WinXP SP3; Vista SP1)
> >> >> when
> >> >> posting to this newsgroup, please.
> >> >>
> >> >> Is Windows Update offering the machine KB842773 or are you attempting
> >> >> to
> >> >> install it manually? If the latter, why?
> >> >>
> >> >> One doesn't see a 0x80070003 error in the log you posted.
> >> >>
> >> >> tdanh wrote:
> >> >>> I am unable to use windows update. Update for Background Intelligent
> >> >>> Transfer Service (BITS) 2.0 and WinHTTP 5.1 (KB842773) keeps failing.
> >> >>> Here
> >> >>> is the log from the install try.
> >> <snip>
> >>
> >>
>
>
>
 
Re: Unable to update Error Code: 0x80070003

Try this:
http://www.winhelponline.com/blog/reset-the-registry-and-the-file-permissions-in-windows-xp/

If still no joy:

1. Open a free SP3 support incident; or

2. Run a /thorough/ check for hijackware, including posting your hijackthis
log to an appropriate forum. Do not attempt to install WinXP SP3 until an
expert's given your log a clean bill of health. (Don't be surprised if
you're advised to format & reinstall Windows.)

Checking for/Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Introduction
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine2.blogspot.com/
http://www.elephantboycomputers.com/page2.html#Removing_Malware

When all else fails, HijackThis v2.0.2
(http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use (in
conjuction with some other utilities). HijackThis will NOT fix anything on
its own, but it will help you to both identify and remove any
hijackware/spyware with assistance from an expert. **Post your log to
http://aumha.net/viewforum.php?f=30,
http://forums.spybot.info/forumdisplay.php?f=22,
http://spywarehammer.com/simplemachinesforum/index.php?board=10.0, or other
appropriate forums for review by an expert in such matters, not here.**

If the procedures look too complex - and there is no shame in admitting this
isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA or Geek Squad) computer repair shop.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/



tdanh wrote:
> I have unistalled Norton antivirus to make sure it was not the problem.
>
> Then I tried the first step, installing subinad and running the reset
> command, then retried to install xpsp3. I still got the same failure "
> Access denied". I then tried to reset the security settings to the
> defaults
> and I got this error "secedit is not a recognized program or batch file".
>
> What do you suggest next?
>
>
> "TaurArian" wrote:
>
>> First, make sure that your anti virus software isn't locking the registry
>> and preventing the installer from modifying the same.
>>
>> Error message when you try to install Windows XP Service Pack 3: "Access
>> is
>> denied" or "Service Pack installation did not complete"
>> http://support.microsoft.com/kb/949377
>>
>> Also see:
>> How to reset security settings back to the defaults
>> http://support.microsoft.com/kb/313222
>>
>>
>> --
>>
>> TaurArian [MVP] 2005-2009 - Update Services
>> http://taurarian.mvps.org
>> ======================================
>> How to ask a question: http://support.microsoft.com/kb/555375
>> Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco
>>
>>
>> "tdanh" <tdanh@discussions.microsoft.com> wrote in message
>> news:0372BF2E-9F14-4674-A409-B6C15367796D@microsoft.com...
>>> I downloaded xpsp3 to the desktop and ran it, I got this error "Access
>>> Denied" and then uninstalls its self.
>>>
>>>
>>> "PA Bear [MS MVP]" wrote:
>>>
>>>> You won't be able to install anything via Windows Update or Automatic
>>>> Updates until you've got WinXP SP2 or WinXP SP3 installed. Lucky for
>>>> you,
>>>> I've got instructions handy:
>>>>
>>>> 1. Download & save to your desktop:
>>>> http://www.microsoft.com/downloads/details.aspx?FamilyID=5b33b5a8-5e76-401f-be08-1e1555d4f3d4
>>>>
>>>> [Yes, you can skip SP2 entirely if you're running WinXP SP1.]
>>>>
>>>> 2. Read & heed:
>>>> http://msmvps.com/blogs/harrywaldro...requisites-for-a-successful-installation.aspx
>>>>
>>>> 3. Logged in as Administrator, if necessary, double-click on the saved
>>>> file
>>>> to install WinXP SP3. Follow all prompts, be patient, and reboot
>>>> twice.
>>>>
>>>> 4. Now do Resolution Method 2 here (trust me):
>>>> http://support.microsoft.com/kb/943144
>>>>
>>>> 5. Go to Windows Update | Select CUSTOM and scan | Install any critical
>>>> security updates offered. Again, follow all prompts.
>>>>
>>>> [I do NOT recommend installing IE7 via Windows Update.]
>>>>
>>>> 6. Make certain that Automatic Updates is enabled; cf.
>>>> http://support.microsoft.com/kb/306525
>>>>
>>>> Addtional References:
>>>>
>>>> Free unlimited installation and compatibility support is available for
>>>> Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat
>>>> and
>>>> e-mail support is available only in the United States and Canada. Go
>>>> to
>>>> http://support.microsoft.com/oas/default.aspx?gprid=1173 | select
>>>> "Windows
>>>> XP" then select "Windows XP Service Pack 3"
>>>>
>>>> Protect Your PC!
>>>> http://www.microsoft.com/athome/security/computer/default.mspx
>>>>
>>>> Learn how to protect your PC by taking three simple steps
>>>> http://www.microsoft.com/downloads/details.aspx?familyid=3AD23728-4973-4DA5-9836-602954130D38
>>>> --
>>>> ~Robear Dyer (PA Bear)
>>>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>>>> AumHa VSOP & Admin http://aumha.net
>>>> DTS-L http://dts-l.net/
>>>>
>>>> tdanh wrote:
>>>>> Winxp SP1 home
>>>>>
>>>>> This is the error I get from Windows Update. I go to the website and
>>>>> have
>>>>> it
>>>>> search for updates and when it tries to install them, that is the
>>>>> error
>>>>> I
>>>>> get.
>>>>>
>>>>> "PA Bear [MS MVP]" wrote:
>>>>>> Always state your full Windows version (e.g., WinXP SP3; Vista SP1)
>>>>>> when
>>>>>> posting to this newsgroup, please.
>>>>>>
>>>>>> Is Windows Update offering the machine KB842773 or are you attempting
>>>>>> to
>>>>>> install it manually? If the latter, why?
>>>>>>
>>>>>> One doesn't see a 0x80070003 error in the log you posted.
>>>>>>
>>>>>> tdanh wrote:
>>>>>>> I am unable to use windows update. Update for Background Intelligent
>>>>>>> Transfer Service (BITS) 2.0 and WinHTTP 5.1 (KB842773) keeps
>>>>>>> failing.
>>>>>>> Here
>>>>>>> is the log from the install try.
>>>> <snip>
 
Re: Unable to update Error Code: 0x80070003

This did not work either.

"PA Bear [MS MVP]" wrote:

> Try this:
> http://www.winhelponline.com/blog/reset-the-registry-and-the-file-permissions-in-windows-xp/
>
> If still no joy:
>
> 1. Open a free SP3 support incident; or
>
> 2. Run a /thorough/ check for hijackware, including posting your hijackthis
> log to an appropriate forum. Do not attempt to install WinXP SP3 until an
> expert's given your log a clean bill of health. (Don't be surprised if
> you're advised to format & reinstall Windows.)
>
> Checking for/Help with Hijackware
> http://aumha.org/a/parasite.htm
> http://aumha.org/a/quickfix.htm
> http://aumha.net/viewtopic.php?t=5878
> http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Introduction
> http://mvps.org/winhelp2002/unwanted.htm
> http://inetexplorer.mvps.org/data/prevention.htm
> http://inetexplorer.mvps.org/tshoot.html
> http://www.mvps.org/sramesh2k/Malware_Defence.htm
> http://defendingyourmachine2.blogspot.com/
> http://www.elephantboycomputers.com/page2.html#Removing_Malware
>
> When all else fails, HijackThis v2.0.2
> (http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use (in
> conjuction with some other utilities). HijackThis will NOT fix anything on
> its own, but it will help you to both identify and remove any
> hijackware/spyware with assistance from an expert. **Post your log to
> http://aumha.net/viewforum.php?f=30,
> http://forums.spybot.info/forumdisplay.php?f=22,
> http://spywarehammer.com/simplemachinesforum/index.php?board=10.0, or other
> appropriate forums for review by an expert in such matters, not here.**
>
> If the procedures look too complex - and there is no shame in admitting this
> isn't your cup of tea - take the machine to a local, reputable and
> independent (i.e., not BigBoxStoreUSA or Geek Squad) computer repair shop.
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> AumHa VSOP & Admin http://aumha.net
> DTS-L http://dts-l.net/
>
>
>
> tdanh wrote:
> > I have unistalled Norton antivirus to make sure it was not the problem.
> >
> > Then I tried the first step, installing subinad and running the reset
> > command, then retried to install xpsp3. I still got the same failure "
> > Access denied". I then tried to reset the security settings to the
> > defaults
> > and I got this error "secedit is not a recognized program or batch file".
> >
> > What do you suggest next?
> >
> >
> > "TaurArian" wrote:
> >
> >> First, make sure that your anti virus software isn't locking the registry
> >> and preventing the installer from modifying the same.
> >>
> >> Error message when you try to install Windows XP Service Pack 3: "Access
> >> is
> >> denied" or "Service Pack installation did not complete"
> >> http://support.microsoft.com/kb/949377
> >>
> >> Also see:
> >> How to reset security settings back to the defaults
> >> http://support.microsoft.com/kb/313222
> >>
> >>
> >> --
> >>
> >> TaurArian [MVP] 2005-2009 - Update Services
> >> http://taurarian.mvps.org
> >> ======================================
> >> How to ask a question: http://support.microsoft.com/kb/555375
> >> Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco
> >>
> >>
> >> "tdanh" <tdanh@discussions.microsoft.com> wrote in message
> >> news:0372BF2E-9F14-4674-A409-B6C15367796D@microsoft.com...
> >>> I downloaded xpsp3 to the desktop and ran it, I got this error "Access
> >>> Denied" and then uninstalls its self.
> >>>
> >>>
> >>> "PA Bear [MS MVP]" wrote:
> >>>
> >>>> You won't be able to install anything via Windows Update or Automatic
> >>>> Updates until you've got WinXP SP2 or WinXP SP3 installed. Lucky for
> >>>> you,
> >>>> I've got instructions handy:
> >>>>
> >>>> 1. Download & save to your desktop:
> >>>> http://www.microsoft.com/downloads/details.aspx?FamilyID=5b33b5a8-5e76-401f-be08-1e1555d4f3d4
> >>>>
> >>>> [Yes, you can skip SP2 entirely if you're running WinXP SP1.]
> >>>>
> >>>> 2. Read & heed:
> >>>> http://msmvps.com/blogs/harrywaldro...requisites-for-a-successful-installation.aspx
> >>>>
> >>>> 3. Logged in as Administrator, if necessary, double-click on the saved
> >>>> file
> >>>> to install WinXP SP3. Follow all prompts, be patient, and reboot
> >>>> twice.
> >>>>
> >>>> 4. Now do Resolution Method 2 here (trust me):
> >>>> http://support.microsoft.com/kb/943144
> >>>>
> >>>> 5. Go to Windows Update | Select CUSTOM and scan | Install any critical
> >>>> security updates offered. Again, follow all prompts.
> >>>>
> >>>> [I do NOT recommend installing IE7 via Windows Update.]
> >>>>
> >>>> 6. Make certain that Automatic Updates is enabled; cf.
> >>>> http://support.microsoft.com/kb/306525
> >>>>
> >>>> Addtional References:
> >>>>
> >>>> Free unlimited installation and compatibility support is available for
> >>>> Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat
> >>>> and
> >>>> e-mail support is available only in the United States and Canada. Go
> >>>> to
> >>>> http://support.microsoft.com/oas/default.aspx?gprid=1173 | select
> >>>> "Windows
> >>>> XP" then select "Windows XP Service Pack 3"
> >>>>
> >>>> Protect Your PC!
> >>>> http://www.microsoft.com/athome/security/computer/default.mspx
> >>>>
> >>>> Learn how to protect your PC by taking three simple steps
> >>>> http://www.microsoft.com/downloads/details.aspx?familyid=3AD23728-4973-4DA5-9836-602954130D38
> >>>> --
> >>>> ~Robear Dyer (PA Bear)
> >>>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> >>>> AumHa VSOP & Admin http://aumha.net
> >>>> DTS-L http://dts-l.net/
> >>>>
> >>>> tdanh wrote:
> >>>>> Winxp SP1 home
> >>>>>
> >>>>> This is the error I get from Windows Update. I go to the website and
> >>>>> have
> >>>>> it
> >>>>> search for updates and when it tries to install them, that is the
> >>>>> error
> >>>>> I
> >>>>> get.
> >>>>>
> >>>>> "PA Bear [MS MVP]" wrote:
> >>>>>> Always state your full Windows version (e.g., WinXP SP3; Vista SP1)
> >>>>>> when
> >>>>>> posting to this newsgroup, please.
> >>>>>>
> >>>>>> Is Windows Update offering the machine KB842773 or are you attempting
> >>>>>> to
> >>>>>> install it manually? If the latter, why?
> >>>>>>
> >>>>>> One doesn't see a 0x80070003 error in the log you posted.
> >>>>>>
> >>>>>> tdanh wrote:
> >>>>>>> I am unable to use windows update. Update for Background Intelligent
> >>>>>>> Transfer Service (BITS) 2.0 and WinHTTP 5.1 (KB842773) keeps
> >>>>>>> failing.
> >>>>>>> Here
> >>>>>>> is the log from the install try.
> >>>> <snip>
>
>
 
Re: Unable to update Error Code: 0x80070003

Repeat: Open a free SP3 support incident

--

TaurArian [MVP] 2005-2009 - Update Services
http://taurarian.mvps.org
======================================
How to ask a question: http://support.microsoft.com/kb/555375
Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco


"tdanh" <tdanh@discussions.microsoft.com> wrote in message
news:05197DF4-ED0B-46EE-B7C5-46389593DF05@microsoft.com...
> This did not work either.
>
> "PA Bear [MS MVP]" wrote:
>
>> Try this:
>> http://www.winhelponline.com/blog/reset-the-registry-and-the-file-permissions-in-windows-xp/
>>
>> If still no joy:
>>
>> 1. Open a free SP3 support incident; or
>>
>> 2. Run a /thorough/ check for hijackware, including posting your
>> hijackthis
>> log to an appropriate forum. Do not attempt to install WinXP SP3 until
>> an
>> expert's given your log a clean bill of health. (Don't be surprised if
>> you're advised to format & reinstall Windows.)
>>
>> Checking for/Help with Hijackware
>> http://aumha.org/a/parasite.htm
>> http://aumha.org/a/quickfix.htm
>> http://aumha.net/viewtopic.php?t=5878
>> http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Introduction
>> http://mvps.org/winhelp2002/unwanted.htm
>> http://inetexplorer.mvps.org/data/prevention.htm
>> http://inetexplorer.mvps.org/tshoot.html
>> http://www.mvps.org/sramesh2k/Malware_Defence.htm
>> http://defendingyourmachine2.blogspot.com/
>> http://www.elephantboycomputers.com/page2.html#Removing_Malware
>>
>> When all else fails, HijackThis v2.0.2
>> (http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use
>> (in
>> conjuction with some other utilities). HijackThis will NOT fix anything
>> on
>> its own, but it will help you to both identify and remove any
>> hijackware/spyware with assistance from an expert. **Post your log to
>> http://aumha.net/viewforum.php?f=30,
>> http://forums.spybot.info/forumdisplay.php?f=22,
>> http://spywarehammer.com/simplemachinesforum/index.php?board=10.0, or
>> other
>> appropriate forums for review by an expert in such matters, not here.**
>>
>> If the procedures look too complex - and there is no shame in admitting
>> this
>> isn't your cup of tea - take the machine to a local, reputable and
>> independent (i.e., not BigBoxStoreUSA or Geek Squad) computer repair
>> shop.
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>> AumHa VSOP & Admin http://aumha.net
>> DTS-L http://dts-l.net/
>>
>>
>>
>> tdanh wrote:
>> > I have unistalled Norton antivirus to make sure it was not the problem.
>> >
>> > Then I tried the first step, installing subinad and running the reset
>> > command, then retried to install xpsp3. I still got the same failure "
>> > Access denied". I then tried to reset the security settings to the
>> > defaults
>> > and I got this error "secedit is not a recognized program or batch
>> > file".
>> >
>> > What do you suggest next?
>> >
>> >
>> > "TaurArian" wrote:
>> >
>> >> First, make sure that your anti virus software isn't locking the
>> >> registry
>> >> and preventing the installer from modifying the same.
>> >>
>> >> Error message when you try to install Windows XP Service Pack 3:
>> >> "Access
>> >> is
>> >> denied" or "Service Pack installation did not complete"
>> >> http://support.microsoft.com/kb/949377
>> >>
>> >> Also see:
>> >> How to reset security settings back to the defaults
>> >> http://support.microsoft.com/kb/313222
>> >>
>> >>
>> >> --
>> >>
>> >> TaurArian [MVP] 2005-2009 - Update Services
>> >> http://taurarian.mvps.org
>> >> ======================================
>> >> How to ask a question: http://support.microsoft.com/kb/555375
>> >> Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco
>> >>
>> >>
>> >> "tdanh" <tdanh@discussions.microsoft.com> wrote in message
>> >> news:0372BF2E-9F14-4674-A409-B6C15367796D@microsoft.com...
>> >>> I downloaded xpsp3 to the desktop and ran it, I got this error
>> >>> "Access
>> >>> Denied" and then uninstalls its self.
>> >>>
>> >>>
>> >>> "PA Bear [MS MVP]" wrote:
>> >>>
>> >>>> You won't be able to install anything via Windows Update or
>> >>>> Automatic
>> >>>> Updates until you've got WinXP SP2 or WinXP SP3 installed. Lucky
>> >>>> for
>> >>>> you,
>> >>>> I've got instructions handy:
>> >>>>
>> >>>> 1. Download & save to your desktop:
>> >>>> http://www.microsoft.com/downloads/details.aspx?FamilyID=5b33b5a8-5e76-401f-be08-1e1555d4f3d4
>> >>>>
>> >>>> [Yes, you can skip SP2 entirely if you're running WinXP SP1.]
>> >>>>
>> >>>> 2. Read & heed:
>> >>>> http://msmvps.com/blogs/harrywaldro...requisites-for-a-successful-installation.aspx
>> >>>>
>> >>>> 3. Logged in as Administrator, if necessary, double-click on the
>> >>>> saved
>> >>>> file
>> >>>> to install WinXP SP3. Follow all prompts, be patient, and reboot
>> >>>> twice.
>> >>>>
>> >>>> 4. Now do Resolution Method 2 here (trust me):
>> >>>> http://support.microsoft.com/kb/943144
>> >>>>
>> >>>> 5. Go to Windows Update | Select CUSTOM and scan | Install any
>> >>>> critical
>> >>>> security updates offered. Again, follow all prompts.
>> >>>>
>> >>>> [I do NOT recommend installing IE7 via Windows Update.]
>> >>>>
>> >>>> 6. Make certain that Automatic Updates is enabled; cf.
>> >>>> http://support.microsoft.com/kb/306525
>> >>>>
>> >>>> Addtional References:
>> >>>>
>> >>>> Free unlimited installation and compatibility support is available
>> >>>> for
>> >>>> Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat
>> >>>> and
>> >>>> e-mail support is available only in the United States and Canada.
>> >>>> Go
>> >>>> to
>> >>>> http://support.microsoft.com/oas/default.aspx?gprid=1173 | select
>> >>>> "Windows
>> >>>> XP" then select "Windows XP Service Pack 3"
>> >>>>
>> >>>> Protect Your PC!
>> >>>> http://www.microsoft.com/athome/security/computer/default.mspx
>> >>>>
>> >>>> Learn how to protect your PC by taking three simple steps
>> >>>> http://www.microsoft.com/downloads/details.aspx?familyid=3AD23728-4973-4DA5-9836-602954130D38
>> >>>> --
>> >>>> ~Robear Dyer (PA Bear)
>> >>>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>> >>>> AumHa VSOP & Admin http://aumha.net
>> >>>> DTS-L http://dts-l.net/
>> >>>>
>> >>>> tdanh wrote:
>> >>>>> Winxp SP1 home
>> >>>>>
>> >>>>> This is the error I get from Windows Update. I go to the website
>> >>>>> and
>> >>>>> have
>> >>>>> it
>> >>>>> search for updates and when it tries to install them, that is the
>> >>>>> error
>> >>>>> I
>> >>>>> get.
>> >>>>>
>> >>>>> "PA Bear [MS MVP]" wrote:
>> >>>>>> Always state your full Windows version (e.g., WinXP SP3; Vista
>> >>>>>> SP1)
>> >>>>>> when
>> >>>>>> posting to this newsgroup, please.
>> >>>>>>
>> >>>>>> Is Windows Update offering the machine KB842773 or are you
>> >>>>>> attempting
>> >>>>>> to
>> >>>>>> install it manually? If the latter, why?
>> >>>>>>
>> >>>>>> One doesn't see a 0x80070003 error in the log you posted.
>> >>>>>>
>> >>>>>> tdanh wrote:
>> >>>>>>> I am unable to use windows update. Update for Background
>> >>>>>>> Intelligent
>> >>>>>>> Transfer Service (BITS) 2.0 and WinHTTP 5.1 (KB842773) keeps
>> >>>>>>> failing.
>> >>>>>>> Here
>> >>>>>>> is the log from the install try.
>> >>>> <snip>
>>
>>
 
Re: Unable to update Error Code: 0x80070003

Repost:
>> If still no joy:
>>
>> 1. Open a free SP3 support incident; or
>>
>> 2. Run a /thorough/ check for hijackware, including posting your
>> hijackthis
>> log to an appropriate forum.

tdanh wrote:
> This did not work either.
>
> "PA Bear [MS MVP]" wrote:
>
>> Try this:
>> http://www.winhelponline.com/blog/reset-the-registry-and-the-file-permissions-in-windows-xp/
>>
>> If still no joy:
>>
>> 1. Open a free SP3 support incident; or
>>
>> 2. Run a /thorough/ check for hijackware, including posting your
>> hijackthis
>> log to an appropriate forum. Do not attempt to install WinXP SP3 until
>> an
>> expert's given your log a clean bill of health. (Don't be surprised if
>> you're advised to format & reinstall Windows.)
>>
>> Checking for/Help with Hijackware
>> http://aumha.org/a/parasite.htm
>> http://aumha.org/a/quickfix.htm
>> http://aumha.net/viewtopic.php?t=5878
>> http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Introduction
>> http://mvps.org/winhelp2002/unwanted.htm
>> http://inetexplorer.mvps.org/data/prevention.htm
>> http://inetexplorer.mvps.org/tshoot.html
>> http://www.mvps.org/sramesh2k/Malware_Defence.htm
>> http://defendingyourmachine2.blogspot.com/
>> http://www.elephantboycomputers.com/page2.html#Removing_Malware
>>
>> When all else fails, HijackThis v2.0.2
>> (http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use
>> (in conjuction with some other utilities). HijackThis will NOT fix
>> anything on its own, but it will help you to both identify and remove any
>> hijackware/spyware with assistance from an expert. **Post your log to
>> http://aumha.net/viewforum.php?f=30,
>> http://forums.spybot.info/forumdisplay.php?f=22,
>> http://spywarehammer.com/simplemachinesforum/index.php?board=10.0, or
>> other
>> appropriate forums for review by an expert in such matters, not here.**
>>
>> If the procedures look too complex - and there is no shame in admitting
>> this isn't your cup of tea - take the machine to a local, reputable and
>> independent (i.e., not BigBoxStoreUSA or Geek Squad) computer repair
>> shop.
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>> AumHa VSOP & Admin http://aumha.net
>> DTS-L http://dts-l.net/
>>
>>
>>
>> tdanh wrote:
>>> I have unistalled Norton antivirus to make sure it was not the problem.
>>>
>>> Then I tried the first step, installing subinad and running the reset
>>> command, then retried to install xpsp3. I still got the same failure "
>>> Access denied". I then tried to reset the security settings to the
>>> defaults
>>> and I got this error "secedit is not a recognized program or batch
>>> file".
>>>
>>> What do you suggest next?
>>>
>>>
>>> "TaurArian" wrote:
>>>
>>>> First, make sure that your anti virus software isn't locking the
>>>> registry
>>>> and preventing the installer from modifying the same.
>>>>
>>>> Error message when you try to install Windows XP Service Pack 3:
>>>> "Access
>>>> is
>>>> denied" or "Service Pack installation did not complete"
>>>> http://support.microsoft.com/kb/949377
>>>>
>>>> Also see:
>>>> How to reset security settings back to the defaults
>>>> http://support.microsoft.com/kb/313222
>>>>
>>>>
>>>> --
>>>>
>>>> TaurArian [MVP] 2005-2009 - Update Services
>>>> http://taurarian.mvps.org
>>>> ======================================
>>>> How to ask a question: http://support.microsoft.com/kb/555375
>>>> Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco
>>>>
>>>>
>>>> "tdanh" <tdanh@discussions.microsoft.com> wrote in message
>>>> news:0372BF2E-9F14-4674-A409-B6C15367796D@microsoft.com...
>>>>> I downloaded xpsp3 to the desktop and ran it, I got this error "Access
>>>>> Denied" and then uninstalls its self.
>>>>>
>>>>>
>>>>> "PA Bear [MS MVP]" wrote:
>>>>>
>>>>>> You won't be able to install anything via Windows Update or Automatic
>>>>>> Updates until you've got WinXP SP2 or WinXP SP3 installed. Lucky for
>>>>>> you,
>>>>>> I've got instructions handy:
>>>>>>
>>>>>> 1. Download & save to your desktop:
>>>>>> http://www.microsoft.com/downloads/details.aspx?FamilyID=5b33b5a8-5e76-401f-be08-1e1555d4f3d4
>>>>>>
>>>>>> [Yes, you can skip SP2 entirely if you're running WinXP SP1.]
>>>>>>
>>>>>> 2. Read & heed:
>>>>>> http://msmvps.com/blogs/harrywaldro...requisites-for-a-successful-installation.aspx
>>>>>>
>>>>>> 3. Logged in as Administrator, if necessary, double-click on the
>>>>>> saved
>>>>>> file
>>>>>> to install WinXP SP3. Follow all prompts, be patient, and reboot
>>>>>> twice.
>>>>>>
>>>>>> 4. Now do Resolution Method 2 here (trust me):
>>>>>> http://support.microsoft.com/kb/943144
>>>>>>
>>>>>> 5. Go to Windows Update | Select CUSTOM and scan | Install any
>>>>>> critical
>>>>>> security updates offered. Again, follow all prompts.
>>>>>>
>>>>>> [I do NOT recommend installing IE7 via Windows Update.]
>>>>>>
>>>>>> 6. Make certain that Automatic Updates is enabled; cf.
>>>>>> http://support.microsoft.com/kb/306525
>>>>>>
>>>>>> Addtional References:
>>>>>>
>>>>>> Free unlimited installation and compatibility support is available
>>>>>> for
>>>>>> Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat
>>>>>> and
>>>>>> e-mail support is available only in the United States and Canada. Go
>>>>>> to
>>>>>> http://support.microsoft.com/oas/default.aspx?gprid=1173 | select
>>>>>> "Windows
>>>>>> XP" then select "Windows XP Service Pack 3"
>>>>>>
>>>>>> Protect Your PC!
>>>>>> http://www.microsoft.com/athome/security/computer/default.mspx
>>>>>>
>>>>>> Learn how to protect your PC by taking three simple steps
>>>>>> http://www.microsoft.com/downloads/details.aspx?familyid=3AD23728-4973-4DA5-9836-602954130D38
>>>>>> --
>>>>>> ~Robear Dyer (PA Bear)
>>>>>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>>>>>> AumHa VSOP & Admin http://aumha.net
>>>>>> DTS-L http://dts-l.net/
>>>>>>
>>>>>> tdanh wrote:
>>>>>>> Winxp SP1 home
>>>>>>>
>>>>>>> This is the error I get from Windows Update. I go to the website and
>>>>>>> have
>>>>>>> it
>>>>>>> search for updates and when it tries to install them, that is the
>>>>>>> error
>>>>>>> I
>>>>>>> get.
>>>>>>>
>>>>>>> "PA Bear [MS MVP]" wrote:
>>>>>>>> Always state your full Windows version (e.g., WinXP SP3; Vista SP1)
>>>>>>>> when
>>>>>>>> posting to this newsgroup, please.
>>>>>>>>
>>>>>>>> Is Windows Update offering the machine KB842773 or are you
>>>>>>>> attempting
>>>>>>>> to
>>>>>>>> install it manually? If the latter, why?
>>>>>>>>
>>>>>>>> One doesn't see a 0x80070003 error in the log you posted.
>>>>>>>>
>>>>>>>> tdanh wrote:
>>>>>>>>> I am unable to use windows update. Update for Background
>>>>>>>>> Intelligent
>>>>>>>>> Transfer Service (BITS) 2.0 and WinHTTP 5.1 (KB842773) keeps
>>>>>>>>> failing.
>>>>>>>>> Here
>>>>>>>>> is the log from the install try.
>>>>>> <snip>
 

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