Word opens a 2nd doc with error

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oldmanlat

Guest
Hi.
I'm using MS Office Home and Student 2007 with XP SP3.
Sometimes, not always, when I close a Word doc I get the following error
pop-up.

"Microsoft Office Word has encountered a problem and needs to close. We are
sorry for the Inconvenience.
The information you were working on may be lost. Microsoft Office Word can
try to recover it for you."

"Recover my work and restart Microsoft Office Word."
"Send Error Report - Don't Send"
I select "Don't Send: and it then opens a blank Word doc.
Help would be appreciated.
Thanks.
oldmanlat NJ
 
RE: Word opens a 2nd doc with error

It might be your installation of office 2007 has some corrupt files, try a
repair install of office 2007

"oldmanlat" wrote:

> Hi.
> I'm using MS Office Home and Student 2007 with XP SP3.
> Sometimes, not always, when I close a Word doc I get the following error
> pop-up.
>
> "Microsoft Office Word has encountered a problem and needs to close. We are
> sorry for the Inconvenience.
> The information you were working on may be lost. Microsoft Office Word can
> try to recover it for you."
>
> "Recover my work and restart Microsoft Office Word."
> "Send Error Report - Don't Send"
> I select "Don't Send: and it then opens a blank Word doc.
> Help would be appreciated.
> Thanks.
> oldmanlat NJ
 
RE: Word opens a 2nd doc with error



"sgopus" wrote:

> It might be your installation of office 2007 has some corrupt files, try a
> repair install of office 2007
>
> "oldmanlat" wrote:
>
> > Hi.
> > I'm using MS Office Home and Student 2007 with XP SP3.
> > Sometimes, not always, when I close a Word doc I get the following error
> > pop-up.
> >
> > "Microsoft Office Word has encountered a problem and needs to close. We are
> > sorry for the Inconvenience.
> > The information you were working on may be lost. Microsoft Office Word can
> > try to recover it for you."


Thanks for the responce. Will a repair install lose my preferences? And,
while we're on the subject, is there a way to backup my settings/preferences
in Office 2007? I recently had a crash, and it took me over an hour to
re-set my settings in Word and Excel.
Thanks again, I'll hold off on the re-install until I here from you.
Regards,
oldmanlat
 
Re: Word opens a 2nd doc with error

oldmanlat <oldmanlat@discussions.microsoft.com> wrote:
> "sgopus" wrote:
>
>> It might be your installation of office 2007 has some corrupt files,
>> try a repair install of office 2007
>>
>> "oldmanlat" wrote:
>>
>>> Hi.
>>> I'm using MS Office Home and Student 2007 with XP SP3.
>>> Sometimes, not always, when I close a Word doc I get the following
>>> error pop-up.
>>>
>>> "Microsoft Office Word has encountered a problem and needs to
>>> close. We are sorry for the Inconvenience.
>>> The information you were working on may be lost. Microsoft Office
>>> Word can try to recover it for you."
>
>
> Thanks for the responce. Will a repair install lose my preferences?

No, it shouldn't.

> And, while we're on the subject, is there a way to backup my
> settings/preferences in Office 2007? I recently had a crash, and it
> took me over an hour to re-set my settings in Word and Excel.
> Thanks again, I'll hold off on the re-install until I here from you.
> Regards,
> oldmanlat

You should really post these questions in an Office newsgroup for the best
results. It isn't an operating system issue. Good luck!
 
Re: Word opens a 2nd doc with error



"Lanwench [MVP - Exchange]" wrote:

> oldmanlat <oldmanlat@discussions.microsoft.com> wrote:
> > "sgopus" wrote:
> >
> >> It might be your installation of office 2007 has some corrupt files,
> >> try a repair install of office 2007
> >>
> >> "oldmanlat" wrote:

Thanks.
oldmanlat
> >>
> >>> Hi.
> >>> I'm using MS Office Home and Student 2007 with XP SP3.
> >>> Sometimes, not always, when I close a Word doc I get the following
> >>> error pop-up.
> >>>
> >>> "Microsoft Office Word has encountered a problem and needs to
> >>> close. We are sorry for the Inconvenience.
> >>> The information you were working on may be lost. Microsoft Office
> >>> Word can try to recover it for you."
> >
> >
> > Thanks for the responce. Will a repair install lose my preferences?
>
> No, it shouldn't.
>
> > And, while we're on the subject, is there a way to backup my
> > settings/preferences in Office 2007? I recently had a crash, and it
> > took me over an hour to re-set my settings in Word and Excel.
> > Thanks again, I'll hold off on the re-install until I here from you.
> > Regards,
> > oldmanlat
>
> You should really post these questions in an Office newsgroup for the best
> results. It isn't an operating system issue. Good luck!
>
>
>
 
Re: Word opens a 2nd doc with error

On Sun, 14 Sep 2008 15:05:01 -0700, oldmanlat
<oldmanlat@discussions.microsoft.com> wrote:

>
>Hi.
>I'm using MS Office Home and Student 2007 with XP SP3.
>Sometimes, not always, when I close a Word doc I get the following error
>pop-up.
>
>"Microsoft Office Word has encountered a problem and needs to close. We are
>sorry for the Inconvenience.
>The information you were working on may be lost. Microsoft Office Word can
>try to recover it for you."
>
>"Recover my work and restart Microsoft Office Word."
>"Send Error Report - Don't Send"
>I select "Don't Send: and it then opens a blank Word doc.
>Help would be appreciated.
>Thanks.
>oldmanlat NJ
Here's help you should learn to appreciate: Ask in a group with WORD
or OFFICE in the title. Notice this group lacks those words.

Ask elsewhere
 
Re: Word opens a 2nd doc with error



"CaptAmerica" wrote:

> On Sun, 14 Sep 2008 15:05:01 -0700, oldmanlat
> <oldmanlat@discussions.microsoft.com> wrote:
>
> >
> >Hi.
> >I'm using MS Office Home and Student 2007 with XP SP3.
> >Sometimes, not always, when I close a Word doc I get the following error
> >pop-up.
> >
> >"Microsoft Office Word has encountered a problem and needs to close. We are
> >sorry for the Inconvenience.
> >The information you were working on may be lost. Microsoft Office Word can
> >try to recover it for you."
> >
> >"Recover my work and restart Microsoft Office Word."
> >"Send Error Report - Don't Send"
> >I select "Don't Send: and it then opens a blank Word doc.
> >Help would be appreciated.
> >Thanks.
> >oldmanlat NJ
> Here's help you should learn to appreciate: Ask in a group with WORD
> or OFFICE in the title. Notice this group lacks those words.
>
> Ask elsewhere
>
> Sorry about that
oldmanlat
 
Re: Word opens a 2nd doc with error


"oldmanlat" <oldmanlat@discussions.microsoft.com> wrote in message
news:F4275C35-AA1E-4246-A8D2-021680E98071@microsoft.com...
>
>
> "CaptAmerica" wrote:
>
>> On Sun, 14 Sep 2008 15:05:01 -0700, oldmanlat
>> <oldmanlat@discussions.microsoft.com> wrote:
>>
>> >
>> >Hi.
>> >I'm using MS Office Home and Student 2007 with XP SP3.
>> >Sometimes, not always, when I close a Word doc I get the following error
>> >pop-up.
>> >
>> >"Microsoft Office Word has encountered a problem and needs to close. We
>> >are
>> >sorry for the Inconvenience.
>> >The information you were working on may be lost. Microsoft Office Word
>> >can
>> >try to recover it for you."
>> >
>> >"Recover my work and restart Microsoft Office Word."
>> >"Send Error Report - Don't Send"
>> >I select "Don't Send: and it then opens a blank Word doc.
>> >Help would be appreciated.
>> >Thanks.
>> >oldmanlat NJ
>> Here's help you should learn to appreciate: Ask in a group with WORD
>> or OFFICE in the title. Notice this group lacks those words.
>>
>> Ask elsewhere
>>
>> Sorry about that
> oldmanlat

Don't apologise. You only encourage the idiot. that your question was
addressed demonstrates its acceptability.
 
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