HELP!!! Computer will not boot into Windows!

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Re: HELP!!! Computer will not boot into Windows!


"neil" <neilp67_@_hotmail.com> wrote in message
news:u0nCIQuMJHA.3744@TK2MSFTNGP05.phx.gbl...
> When you booted the recovery console did you try chkdsk (I think chkdsk
> /f) to fix disk errors.
> Neil

Yes, I did. And it reported errors, that it could not fix. (I don't remember
the exact message. It didn't try to fix the errors, but just stopped with
the error message.) (Interestingly, if I run chkdsk from the recovery
console without any flags,it reports no errors. But if I run it with the
flags, it reports errors that it cannot fix.)

Yet, if I run chkdsk from safe mode, including with /f and /r flags, no
errors are reported.
 
Re: HELP!!! Computer will not boot into Windows!


"Bill in Co." <not_really_here@earthlink.net> wrote in message
news:ewTtuKvMJHA.740@TK2MSFTNGP03.phx.gbl...
> MS wrote:
>> No more suggestions? Has everyone given up?
>
> IIRC, you used both System Restore and ERUNT at various points in this
> juncture, so it's getting a bit confusing to me as what to suggest. But I
> may be misremembering this.

Yes, I used both of those. Both very similar, actually. ERUNT only restores
the registry, SR restores registry and some files. The reason I used ERUNT
later, was that by then I had lost all my SR points due to trying the
diagnostic startup from msconfig.

That rules out a registry problem. So--where else to look, that I have not
done yet?
 
Re: HELP!!! Computer will not boot into Windows!

Thank you, PABear.

Yes, I have HijackThis, and know how to use it.

I doubt a virus or spyware is the cause of the problem though.

That is a good idea, to contact MS tech support, that gives free support for
SP3. I kind of doubt they would give better support than members of this
forum could, and I would probably be waiting on the phone for hours, to
speak to someone overseas who has me go through all the same steps I already
have done.

But if nothing else works, I guess I should try that.

"PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
news:%232LASFvMJHA.5228@TK2MSFTNGP06.phx.gbl...
> MS wrote:
> <paste>
>> One of my computers (running XP Pro SP3) will not boot into Windows! I
>> have
>> no idea what caused this!
>>
>> It starts up, goes through the first part of the boot process, but will
>> not
>> boot into Windows, other than safe mode. When it gets to a certain point,
>> it
>> always reboots and starts over, never loading Windows at all. I've gone
>> into
>> the BIOS setup utility (Thinkpad R60), but cannot find anything to fix it
>> there.
>>
>> I can boot into safe (regular, with networking, or command prompt) mode,
>> but
>> not into regular mode.
>>
>> While in safe mode I did a "System Restore", back to a restore point when
>> the system was functioning.
>>
>> Yet still, it does not boot, other than safe mode. So--if the problem had
>> to
>> do with registry, services, drivers, etc., one would think that it would
>> be
>> fixed by a system restore to a time the system booted fine.
>>
>> While booted in safe mode, I tried the following also--I went to
>> msconfig,
>> and chose diagnostic startup, which is supposed to startup without
>> loading
>> drivers and services. I rebooted, and again it would not boot into
>> Windows,
>> unless I chose safe mode.
>>
>> What other diagnostic steps can I take? What else should I try from safe
>> mode, to get it to boot in normal mode again?
>>
>> Thanks to anyone who can help.
> </paste>
>>
>>> Did this behavior start immediately after you installed WinXP SP3 and
>>> rebooted?
>>
>> No, definitely not. I was working fine with SP3 for weeks, months (I
>> forget
>> when it first came out), and this boot problem just occurred last night.
>
> 1. Free unlimited installation and compatibility support is available for
> Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat and
> e-mail support is available only in the United States and Canada. Go to
> http://support.microsoft.com/oas/default.aspx?gprid=1173 | select "Windows
> XP" then select "Windows XP Service Pack 3"
>
> 2. Unexplained computer behavior may be caused by deceptive software
> http://support.microsoft.com/kb/827315
>
> Run a /thorough/ check for hijackware, including posting your hijackthis
> log to an appropriate forum.
>
> Checking for/Help with Hijackware
> http://aumha.org/a/parasite.htm
> http://aumha.org/a/quickfix.htm
> http://aumha.net/viewtopic.php?t=5878
> http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Introduction
> http://mvps.org/winhelp2002/unwanted.htm
> http://inetexplorer.mvps.org/data/prevention.htm
> http://inetexplorer.mvps.org/tshoot.html
> http://www.mvps.org/sramesh2k/Malware_Defence.htm
> http://defendingyourmachine2.blogspot.com/
> http://www.elephantboycomputers.com/page2.html#Removing_Malware
>
> When all else fails, HijackThis v2.0.2
> (http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use
> (in conjunction with some other utilities). HijackThis will NOT fix
> anything on its own, but it will help you to both identify and remove any
> hijackware/spyware with assistance from an expert. **Post your log to
> http://spywarehammer.com/simplemachinesforum/index.php?board=10.0,
> http://forums.spybot.info/forumdisplay.php?f=22,
> http://aumha.net/viewforum.php?f=30, or another appropriate forum for
> review by an expert in such matters, not here.**
>
> If the procedures look too complex - and there is no shame in admitting
> this isn't your cup of tea - take the machine to a local, reputable and
> independent (i.e., not BigBoxStoreUSA or Geek Squad) computer repair shop.
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> AumHa VSOP & Admin http://aumha.net
> DTS-L http://dts-l.net/
 
Re: HELP!!! Computer will not boot into Windows!

I discovered something else.

I managed once to attempt to boot in regular mode, without the auto-restart.
I had also put the flag in boot.ini to show all the drivers as they load.

The last one on the screen, when it froze, was called mup.sys.

I put that in Google, and that is apparently a common problem, for a
computer to freeze at boot right after displaying mup.sys. The consensus
seemed to be however, that it is not the file mup.sys itself that causes the
problem, and there seem to be many possible explanations for why a computer
can freeze right after loading mup.sys.

So, still no clear resolution. If someone here knows anything about mup.sys
boot failures, please help to clarify what I can try. Thank you.
 
Re: HELP!!! Computer will not boot into Windows!

PS--my original XP disk is SP1, and I now have SP3 running. I don't know if
that perhaps could cause a problem with running chkdsk from that CD, or
other recovery console problems.

" MS" <ms@nospam.com> wrote in message
news:O7yf1qxMJHA.4676@TK2MSFTNGP05.phx.gbl...
>
> "neil" <neilp67_@_hotmail.com> wrote in message
> news:u0nCIQuMJHA.3744@TK2MSFTNGP05.phx.gbl...
>> When you booted the recovery console did you try chkdsk (I think chkdsk
>> /f) to fix disk errors.
>> Neil
>
> Yes, I did. And it reported errors, that it could not fix. (I don't
> remember the exact message. It didn't try to fix the errors, but just
> stopped with the error message.) (Interestingly, if I run chkdsk from the
> recovery console without any flags,it reports no errors. But if I run it
> with the flags, it reports errors that it cannot fix.)
>
> Yet, if I run chkdsk from safe mode, including with /f and /r flags, no
> errors are reported.
>
 
Re: HELP!!! Computer will not boot into Windows!

Fixboot command from the recovery module? If no go, Fixmbr?

George


" MS" <ms@nospam.com> wrote in message
news:Ogpx1qxMJHA.4676@TK2MSFTNGP05.phx.gbl...
>
> "Bill in Co." <not_really_here@earthlink.net> wrote in message
> news:ewTtuKvMJHA.740@TK2MSFTNGP03.phx.gbl...
>> MS wrote:
>>> No more suggestions? Has everyone given up?
>>
>> IIRC, you used both System Restore and ERUNT at various points
>> in this juncture, so it's getting a bit confusing to me as what
>> to suggest. But I may be misremembering this.
>
> Yes, I used both of those. Both very similar, actually. ERUNT
> only restores the registry, SR restores registry and some files.
> The reason I used ERUNT later, was that by then I had lost all
> my SR points due to trying the diagnostic startup from msconfig.
>
> That rules out a registry problem. So--where else to look, that
> I have not done yet?
>
 
Re: HELP!!! Computer will not boot into Windows!


"George" <null@null.net> wrote in message
news:K56dnT6KlIA42GDVnZ2dnUVZ_qXinZ2d@earthlink.com...
> Fixboot command from the recovery module? If no go, Fixmbr?
>
> George

I guess you missed the post where I did both of those commands already.
First fixmbr, followed by fixboot.

Didn't help.

In fact, later I tried it a second time. Still didn't help.

Thanks for the suggeston anyhow.


>
>
> " MS" <ms@nospam.com> wrote in message
> news:Ogpx1qxMJHA.4676@TK2MSFTNGP05.phx.gbl...
>>
>> "Bill in Co." <not_really_here@earthlink.net> wrote in message
>> news:ewTtuKvMJHA.740@TK2MSFTNGP03.phx.gbl...
>>> MS wrote:
>>>> No more suggestions? Has everyone given up?
>>>
>>> IIRC, you used both System Restore and ERUNT at various points in this
>>> juncture, so it's getting a bit confusing to me as what to suggest. But
>>> I may be misremembering this.
>>
>> Yes, I used both of those. Both very similar, actually. ERUNT only
>> restores the registry, SR restores registry and some files. The reason I
>> used ERUNT later, was that by then I had lost all my SR points due to
>> trying the diagnostic startup from msconfig.
>>
>> That rules out a registry problem. So--where else to look, that I have
>> not done yet?
>>
>
>
 
Re: HELP!!! Computer will not boot into Windows!

Did you have a look at this:
http://support.microsoft.com/kb/833721
The /sos switch might tell you something.

George


" MS" <ms@nospam.com> wrote in message
news:u0LId6zMJHA.728@TK2MSFTNGP03.phx.gbl...
>
> "George" <null@null.net> wrote in message
> news:K56dnT6KlIA42GDVnZ2dnUVZ_qXinZ2d@earthlink.com...
>> Fixboot command from the recovery module? If no go, Fixmbr?
>>
>> George
>
> I guess you missed the post where I did both of those commands
> already. First fixmbr, followed by fixboot.
>
> Didn't help.
>
> In fact, later I tried it a second time. Still didn't help.
>
> Thanks for the suggeston anyhow.
>
>
>>
>>
>> " MS" <ms@nospam.com> wrote in message
>> news:Ogpx1qxMJHA.4676@TK2MSFTNGP05.phx.gbl...
>>>
>>> "Bill in Co." <not_really_here@earthlink.net> wrote in message
>>> news:ewTtuKvMJHA.740@TK2MSFTNGP03.phx.gbl...
>>>> MS wrote:
>>>>> No more suggestions? Has everyone given up?
>>>>
>>>> IIRC, you used both System Restore and ERUNT at various
>>>> points in this juncture, so it's getting a bit confusing to
>>>> me as what to suggest. But I may be misremembering this.
>>>
>>> Yes, I used both of those. Both very similar, actually. ERUNT
>>> only restores the registry, SR restores registry and some
>>> files. The reason I used ERUNT later, was that by then I had
>>> lost all my SR points due to trying the diagnostic startup
>>> from msconfig.
>>>
>>> That rules out a registry problem. So--where else to look,
>>> that I have not done yet?
>>>
>>
>>
>
>
 
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