Internet Connection Problems

[Frog]

I am sending this message from my XP machine (being radiated according
to PRC), I can't get my Windows 98SE machine to connect to the internet.

Problem: My Windows 98SE machine had a run in with a very damaging
virus. I have formatted the disk in this computer(loosing all of my
data files in the process). To this point, I have reloaded most of the
software that was originally on this machine. At the moment, I cannot
figure out why I can't make a connection from this machine to the
router, and ultimately to my Verizon FiOS ISP. I evidentially have a
setting somewhere along the line that is incorrect. Here are the steps
I have taken to establish an internet connection:

Windows 98SE actions:

I am not sure about the Network (98SE) settings as compared to the My
Network Places (XP) settings. I do believe, however, that the 98SE
Network settings are correct.

I do not find any indicators that anything is wrong in the Device
Manager--no red Xs, yellow ?s, etc.

I established settings under "Internet Options" for my Verizon ISP.

I called Verizon for help and they say that they can't help me with a
problem until I successfully connect to the internet.

SeaMonkey (my Windows 98SE default browser):

I have repeatedly checked the Seamonkey settings on the 98SE machine
against the settings on this XP machine--all setting are the same.

I created a new profile when installing SeaMonkey.

I have created new "Mail and Newsgroup Account Settings" (settings are
the same as those on the XP machine).


Conclusion: I am out of ideas as to how to solve this problem. Do any
of you have any suggestions? If not, I'm afraid that I will continue my
XP radiation until I find the solution.

Thanks in advance for any lifesavers thrown my way.

Frog

 

[Curt Christianson]

Re: Internet Connection Problems

Hi Frog,

Contrary to PCR's dire warnings of XP irradiation, I find it only a mild
inconvenience--besides, glowing in the dark has some energy conservation
advantages.

Have you tried an Internet connection with the router out of the picture?
I'm just trying to eliminate what we can at this point. Perhaps even getting
real simple, and see if you can access the Internet with a dial-up
connection first?

--
HTH,
Curt

Windows Support Center
www.aumha.org
Practically Nerded,...
http://dundats.mvps.org/Index.htm

"Frog" <frog@pond.com> wrote in message
news:ONnH4yn7HHA.1184@TK2MSFTNGP04.phx.gbl...
|I am sending this message from my XP machine (being radiated according
| to PRC), I can't get my Windows 98SE machine to connect to the internet.
|
| Problem: My Windows 98SE machine had a run in with a very damaging
| virus. I have formatted the disk in this computer(loosing all of my
| data files in the process). To this point, I have reloaded most of the
| software that was originally on this machine. At the moment, I cannot
| figure out why I can't make a connection from this machine to the
| router, and ultimately to my Verizon FiOS ISP. I evidentially have a
| setting somewhere along the line that is incorrect. Here are the steps
| I have taken to establish an internet connection:
|
| Windows 98SE actions:
|
| I am not sure about the Network (98SE) settings as compared to the My
| Network Places (XP) settings. I do believe, however, that the 98SE
| Network settings are correct.
|
| I do not find any indicators that anything is wrong in the Device
| Manager--no red Xs, yellow ?s, etc.
|
| I established settings under "Internet Options" for my Verizon ISP.
|
| I called Verizon for help and they say that they can't help me with a
| problem until I successfully connect to the internet.
|
| SeaMonkey (my Windows 98SE default browser):
|
| I have repeatedly checked the Seamonkey settings on the 98SE machine
| against the settings on this XP machine--all setting are the same.
|
| I created a new profile when installing SeaMonkey.
|
| I have created new "Mail and Newsgroup Account Settings" (settings are
| the same as those on the XP machine).
|
|
| Conclusion: I am out of ideas as to how to solve this problem. Do any
| of you have any suggestions? If not, I'm afraid that I will continue my
| XP radiation until I find the solution.
|
| Thanks in advance for any lifesavers thrown my way.
|
| Frog

 

[Frog]

Re: Internet Connection Problems

Hi Curt,

I'm not sure how to make your suggestion work. In my beginners
mind, I would think a connection to the internet via phone line would
involve a modem--am I wrong? My Windows 98SE computer is currently (as
it was prior to my virus attack) connected to the internet via a fiber
cable to a router. I do have a modem in my system, but it is not
presently set up to connect to the internet. FYI, the XP machine that I
am presently using is connected to the same router--and all appears to
be okay with the radiation machine.

Thanks for coming to my rescue.

Frog

Curt Christianson wrote:
> Hi Frog,
>
> Contrary to PCR's dire warnings of XP irradiation, I find it only a mild
> inconvenience--besides, glowing in the dark has some energy conservation
> advantages.
>
> Have you tried an Internet connection with the router out of the picture?
> I'm just trying to eliminate what we can at this point. Perhaps even getting
> real simple, and see if you can access the Internet with a dial-up
> connection first?
>

 

[Curt Christianson]

Re: Internet Connection Problems

I see what you mean now. And if the XP machine is using the same router,
well, you're probably right. That part sounds OK too.
I'll see what else I can think of...

--
HTH,
Curt

Windows Support Center
www.aumha.org
Practically Nerded,...
http://dundats.mvps.org/Index.htm

"Frog" <frog@pond.com> wrote in message
news:eAgc8Lo7HHA.1208@TK2MSFTNGP03.phx.gbl...
| Hi Curt,
|
| I'm not sure how to make your suggestion work. In my beginners
| mind, I would think a connection to the internet via phone line would
| involve a modem--am I wrong? My Windows 98SE computer is currently (as
| it was prior to my virus attack) connected to the internet via a fiber
| cable to a router. I do have a modem in my system, but it is not
| presently set up to connect to the internet. FYI, the XP machine that I
| am presently using is connected to the same router--and all appears to
| be okay with the radiation machine.
|
| Thanks for coming to my rescue.
|
| Frog
|
| Curt Christianson wrote:
| > Hi Frog,
| >
| > Contrary to PCR's dire warnings of XP irradiation, I find it only a mild
| > inconvenience--besides, glowing in the dark has some energy conservation
| > advantages.
| >
| > Have you tried an Internet connection with the router out of the
picture?
| > I'm just trying to eliminate what we can at this point. Perhaps even
getting
| > real simple, and see if you can access the Internet with a dial-up
| > connection first?
| >

 

[Curt Christianson]

Re: Internet Connection Problems

Frog,

Any possibility it's simply your connection between the W98 machine, and the
router? Bad Ethernet cable perhaps.

--
HTH,
Curt

Windows Support Center
www.aumha.org
Practically Nerded,...
http://dundats.mvps.org/Index.htm

"Frog" <frog@pond.com> wrote in message
news:eAgc8Lo7HHA.1208@TK2MSFTNGP03.phx.gbl...
| Hi Curt,
|
| I'm not sure how to make your suggestion work. In my beginners
| mind, I would think a connection to the internet via phone line would
| involve a modem--am I wrong? My Windows 98SE computer is currently (as
| it was prior to my virus attack) connected to the internet via a fiber
| cable to a router. I do have a modem in my system, but it is not
| presently set up to connect to the internet. FYI, the XP machine that I
| am presently using is connected to the same router--and all appears to
| be okay with the radiation machine.
|
| Thanks for coming to my rescue.
|
| Frog
|
| Curt Christianson wrote:
| > Hi Frog,
| >
| > Contrary to PCR's dire warnings of XP irradiation, I find it only a mild
| > inconvenience--besides, glowing in the dark has some energy conservation
| > advantages.
| >
| > Have you tried an Internet connection with the router out of the
picture?
| > I'm just trying to eliminate what we can at this point. Perhaps even
getting
| > real simple, and see if you can access the Internet with a dial-up
| > connection first?
| >

 

[Brian A.]

Re: Internet Connection Problems

"Frog" <frog@pond.com> wrote in message news:ONnH4yn7HHA.1184@TK2MSFTNGP04.phx.gbl...
>I am sending this message from my XP machine (being radiated according to PRC), I
>can't get my Windows 98SE machine to connect to the internet.
>
> Problem: My Windows 98SE machine had a run in with a very damaging virus. I have
> formatted the disk in this computer(loosing all of my data files in the process).
> To this point, I have reloaded most of the software that was originally on this
> machine. At the moment, I cannot figure out why I can't make a connection from
> this machine to the router, and ultimately to my Verizon FiOS ISP. I evidentially
> have a setting somewhere along the line that is incorrect. Here are the steps I
> have taken to establish an internet connection:
>
> Windows 98SE actions:
>
> I am not sure about the Network (98SE) settings as compared to the My Network
> Places (XP) settings. I do believe, however, that the 98SE Network settings are
> correct.
>
> I do not find any indicators that anything is wrong in the Device Manager--no red
> Xs, yellow ?s, etc.
>
> I established settings under "Internet Options" for my Verizon ISP.
>
> I called Verizon for help and they say that they can't help me with a problem until
> I successfully connect to the internet.
>
> SeaMonkey (my Windows 98SE default browser):
>
> I have repeatedly checked the Seamonkey settings on the 98SE machine against the
> settings on this XP machine--all setting are the same.
>
> I created a new profile when installing SeaMonkey.
>
> I have created new "Mail and Newsgroup Account Settings" (settings are the same as
> those on the XP machine).
>
>
> Conclusion: I am out of ideas as to how to solve this problem. Do any of you have
> any suggestions? If not, I'm afraid that I will continue my XP radiation until I
> find the solution.
>
> Thanks in advance for any lifesavers thrown my way.
>
> Frog

Right click My Network Places on the Desktop.
Click Properties.
Right click Local Area Connection.
Click Properties.

Under "This connection uses....."
Click "Client for MS Networks".
Click Properties.
Select "Windows Locator" from the dropdown box.
Click Ok.

Scroll to and select Internet Protocol (TCP/IP).
Click Properties.

Under the General tab make sure "Obtain an IP address automatically" is selected.
Click the Advanced button.

Under the DNS tab:
Selected "Append Primary and Parent DNS suffixes.
Register this connections address in DNS"

Under the WINS tab > NetBIOS:
Selected Default.
Ok out of MNP.

Reboot if required.
Open a command prompt, click Start > Run, type in: cmd and press Enter.
At the prompt type each command below and press Enter after each.
**Note: Command noted by =, Space noted by ^. Do not type the = or ^.

=ping ^ 192.168.1.1 *Routers IP, change as necessary.
If it times out then there is no communication between the router and machine.
If not then the machine communicates with the router.

=ping ^ google.com
If it times out then there is no connection to the net.
If not then net connection is established and all is well.

ping 127.0.0.1
If it fails it may be a TCP/IP stack problem.

Ping each computer from the other using the UNC:
=ping ^ computername
If it fails either way there's an IP or Name resolution problem.

If pinging times out on any address, to see if the machines IP is correct along with
other settings.
= ipconfig ^ /all
If anything isn't correct, at the prompt type and press Enter after each command (98
may be different):

=ipconfig ^ /release
=ipconfig ^ /flushdns
=ipconfig ^ /renew
=ipconfig ^ /registerdns
=exit
If that fails reopen the command prompt, run release and flushdns only and exit.

Shut down the machine.
Pull the power from the router.
Pull the power from the modem.
Wait approx 30 secs.
Apply power to the modem and wait for it to finish synchronizing with the cable.
Apply power to the router and wait for it to finish synchronizing with the modem.
Power up the machine.
The machine should now be assigned a new IP from the router.
Run ipconfig or attempt net connection to test.


--

Brian A. Sesko { MS MVP_Shell/User }
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm
How to ask a question: http://support.microsoft.com/kb/555375

 

[glee]

Re: Internet Connection Problems

Psst.....Brian. The problem is with the Win98 system. Your instructions are for
WinXP.
--
Glen Ventura, MS MVP Shell/User, A+
http://dts-l.org/


"Brian A." <gonefish'n@afarawaylake> wrote in message
news:OU9oeEq7HHA.5164@TK2MSFTNGP05.phx.gbl...
> snip

 

[Brian A.]

Re: Internet Connection Problems

DOH!! Thanks for the heads up on that Glen, I actually pulled that from my 98
files and they've been borked. Somehow in my awkward ways I've wound up with both
being an XP/98 mixture which I'll straighten out thanks to your catch.

There's not really much of a difference in the way tshooting goes other than the
NN(98) and MNP(XP) props. No matter the dif, I will get working on straightening out
my mess ASAP. To mention before it's added as another difference, XP's FW IMO is a
total POS which I will never recommend to use and always recommend to replace.

--

Brian A. Sesko { MS MVP_Shell/User }
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm
How to ask a question: http://support.microsoft.com/kb/555375


"glee" <glee29@spamindspring.com> wrote in message
news:ucvhBgq7HHA.5012@TK2MSFTNGP02.phx.gbl...
> Psst.....Brian. The problem is with the Win98 system. Your instructions are for
> WinXP.
> --
> Glen Ventura, MS MVP Shell/User, A+
> http://dts-l.org/
>
>
> "Brian A." <gonefish'n@afarawaylake> wrote in message
> news:OU9oeEq7HHA.5164@TK2MSFTNGP05.phx.gbl...
>> snip
>

 

[Frog]

Re: Internet Connection Problems

Thanks Brian for your response.

As indicated by Glen, I did have some difficulty equating some parts of
your instructions to Windows 98SE. Nevertheless, I did find my way
through to a point--comments will be placed in your message below.
Before that I want to update you on two other pieces of information.

I switched the cables on my 98SE and XP boxes (Curt's suggestion)in
order to make sure my connections are functioning properly--they are.
The XP machine had no problem connecting to internet, while I was unable
to connect to the internet on the 98SE system. That seems to tell me
that something is wrong in the 98SE box.

I am getting an indicator at startup that new hardware has been found by
the Hardware Wizard--PCI Multimedia Audio Device. I, however, have no
indications in the Device Manager that anything is wrong. I'm not sure
what this new hardware is, so that I can resolve this problem. Other
than this hardware situation, I am not seeing any other error messages.

I forgot to include in my initial message in this thread that I had
checked/made updates to Control Panel/Internet Options/Communications
Tab/Setup.

Well, now I will make some comments interspersed in your message below.


Brian A. wrote:
> "Frog" <frog@pond.com> wrote in message
> news:ONnH4yn7HHA.1184@TK2MSFTNGP04.phx.gbl...
>> I am sending this message from my XP machine (being radiated according
>> to PRC), I can't get my Windows 98SE machine to connect to the internet.
>>
>> Problem: My Windows 98SE machine had a run in with a very damaging
>> virus. I have formatted the disk in this computer(loosing all of my
>> data files in the process). To this point, I have reloaded most of the
>> software that was originally on this machine. At the moment, I cannot
>> figure out why I can't make a connection from this machine to the
>> router, and ultimately to my Verizon FiOS ISP. I evidentially have a
>> setting somewhere along the line that is incorrect. Here are the
>> steps I have taken to establish an internet connection:
>>
>> Windows 98SE actions:
>>
>> I am not sure about the Network (98SE) settings as compared to the My
>> Network Places (XP) settings. I do believe, however, that the 98SE
>> Network settings are correct.
>>
>> I do not find any indicators that anything is wrong in the Device
>> Manager--no red Xs, yellow ?s, etc.
>>
>> I established settings under "Internet Options" for my Verizon ISP.
>>
>> I called Verizon for help and they say that they can't help me with a
>> problem until I successfully connect to the internet.
>>
>> SeaMonkey (my Windows 98SE default browser):
>>
>> I have repeatedly checked the Seamonkey settings on the 98SE machine
>> against the settings on this XP machine--all setting are the same.
>>
>> I created a new profile when installing SeaMonkey.
>>
>> I have created new "Mail and Newsgroup Account Settings" (settings are
>> the same as those on the XP machine).
>>
>>
>> Conclusion: I am out of ideas as to how to solve this problem. Do any
>> of you have any suggestions? If not, I'm afraid that I will continue
>> my XP radiation until I find the solution.
>>
>> Thanks in advance for any lifesavers thrown my way.
>>
>> Frog
>
> Right click My Network Places on the Desktop.

Network under Control Panel is where I found what I am going to include
in my comments. These are the network components that are shown on the
Network page as installed:

Client for Microsoft Networks
Client for NetWare Networks
Microsoft Family Logon
Linksys LNE100TX Fast Ethernet Adapter
Microsoft Virtual Private Networking Adapter
NDISWANE->Microsoft Virtual Private Networking Adapter
NetBEUI-> Linksy LNE100TX Fast Ethernet Adapter
TCP/IP-> Linksy LNE100TX Fast Ethernet Adapter

> Click Properties.
> Right click Local Area Connection.
> Click Properties.
>
> Under "This connection uses....."
> Click "Client for MS Networks".

Under Primary Network Logon (on the Network page) it shows Client for
Microsoft Networks. I'm not sure this is one-in-the-same with XP.

> Click Properties.
> Select "Windows Locator" from the dropdown box.
> Click Ok.
>
> Scroll to and select Internet Protocol (TCP/IP).

I believe the line "TCP/IP-> Linksy LNE100TX Fast Ethernet Adapter" on
the Network page is what you are referencing. Is that correct? If so,
I double clicked this item and found a TCP/IP Properties page with seven
tabs as follows:

IP Address
The only item selected was "Obtain an IP address automatically".

WIMS Configuration
The only item selected was "Use DHCP for WINS Resolution".

Gateway
Nothing was selected on this page.

DNS Configuration
The only item selected on this page was "Disable DNS".

NetBIOS
Nothing was selected on this page. Place where selection could be made
was grayed out.

Advanced
Under Property was "Allow Binding to ATM", and under Value was "No". An
item "Set the protocol to be the default protocol" was selected.

Bindings
Two items were checked in this window as follows: Client for Microsoft
Networks" and "Microsoft Family Logon".

> Click Properties.
>
> Under the General tab make sure "Obtain an IP address automatically" is
> selected.
It was selected.
> Click the Advanced button.
>
> Under the DNS tab:
> Selected "Append Primary and Parent DNS suffixes.
> Register this connections address in DNS"

I wasn't sure what to do with this instruction. There are two options
to select from--Disable DNS and Enable DNS. If I click enable, there
will be a number of boxes (currently grayed out) that will need to be
filled.
>
> Under the WINS tab > NetBIOS:
> Selected Default.

There is no Default to select. The only area to make a selection (i.e.,
"I want to enable NetBios over TCP/IP") is grayed out. I presume that
that indicates that it is not presently selected.

> Ok out of MNP.

I was lost with what to do on a 98SE machine. Should I restart my
computer in MS/DOS and do the following? Will Windows 98SE understand
the input information?
>
> Reboot if required.
> Open a command prompt, click Start > Run, type in: cmd and press Enter.
> At the prompt type each command below and press Enter after each.
> **Note: Command noted by =, Space noted by ^. Do not type the = or ^.
>
> =ping ^ 192.168.1.1 *Routers IP, change as necessary.
> If it times out then there is no communication between the router and
> machine.
> If not then the machine communicates with the router.
>
> =ping ^ google.com
> If it times out then there is no connection to the net.
> If not then net connection is established and all is well.
>
> ping 127.0.0.1
> If it fails it may be a TCP/IP stack problem.
>
> Ping each computer from the other using the UNC:
> =ping ^ computername
> If it fails either way there's an IP or Name resolution problem.
>
> If pinging times out on any address, to see if the machines IP is
> correct along with other settings.
> = ipconfig ^ /all
> If anything isn't correct, at the prompt type and press Enter after each
> command (98 may be different):
>
> =ipconfig ^ /release
> =ipconfig ^ /flushdns
> =ipconfig ^ /renew
> =ipconfig ^ /registerdns
> =exit
> If that fails reopen the command prompt, run release and flushdns only
> and exit.
>
> Shut down the machine.
> Pull the power from the router.
> Pull the power from the modem.
> Wait approx 30 secs.
> Apply power to the modem and wait for it to finish synchronizing with
> the cable.
> Apply power to the router and wait for it to finish synchronizing with
> the modem.
> Power up the machine.
> The machine should now be assigned a new IP from the router.
> Run ipconfig or attempt net connection to test.
>
>

Well, that is about where I am at this point. The XP machine is working
on-and-off line without a problem, and the 98SE machine is working just
fine off line.

Frog

 

[Frog]

Re: Internet Connection Problems

Curt,

Thanks for the suggestion. I switched the cables on my 98SE and XP
boxes in order to make sure my connections are functioning
properly--they are. The XP machine had no problem connecting to
internet while I was unable to connect to the internet on the 98SE
system. That seems to tell me that something is wrong in the 98SE box.

Frog

Curt Christianson wrote:
> Frog,
>
> Any possibility it's simply your connection between the W98 machine, and the
> router? Bad Ethernet cable perhaps.
>

 

[PCR]

Re: Internet Connection Problems

"Frog" <frog@pond.com> wrote in message
news:ONnH4yn7HHA.1184@TK2MSFTNGP04.phx.gbl
| I am sending this message from my XP machine (being radiated according
| to PRC), I can't get my Windows 98SE machine to connect to the
| internet.

It's a semi-serious symptom of XP-irradiation for you to misspell me
into PRC! I am PCR! Therefore, you must hurry up & solve this problem!

| Problem: My Windows 98SE machine had a run in with a very damaging
| virus. I have formatted the disk in this computer(loosing all of my
| data files in the process). To this point, I have reloaded most of
| the software that was originally on this machine.

Did any software come with the router? Was that installed? I do see that
the router does work on the XP-machine & even the cable does work. What
about your DUN connectoid? Mine is set up by NetZero. What sets up
yours?

| At the moment, I
| cannot figure out why I can't make a connection from this machine to
| the router, and ultimately to my Verizon FiOS ISP. I evidentially
| have a setting somewhere along the line that is incorrect.

It does sound like a setting problem or perhaps you have not installed
something. Do you get any error message at all?

| Here are
| the steps I have taken to establish an internet connection:
|
| Windows 98SE actions:
|
| I am not sure about the Network (98SE) settings as compared to the My
| Network Places (XP) settings. I do believe, however, that the 98SE
| Network settings are correct.

I think it probably best to work with Brian A. on that once he has
disentangled from his XP-entanglement. It will take someone with a
router connected (I am not) to examine his Win98 settings for you. Also,
I've never set up my own DUN connectoid.

| I do not find any indicators that anything is wrong in the Device
| Manager--no red Xs, yellow ?s, etc.

I think it best to stick with Brian A. despite his irradiation. As a
last resort, perhaps boot to Safe Mode, & see whether a ghost device
shows up in Device Manager under Modem or Network Adapters. If so,
delete ALL the devices under the category, & reboot to Normal Mode.

I wonder whether something should be showing up in Device Manager that
mentions the router? If so, look for a ghost that shows up in that
category too.

| I established settings under "Internet Options" for my Verizon ISP.

You mean at the Connections tab? I never had to do that for NetZero.
Though I've gone in there & looked & played a bit with it on my own--
NetZero really showed up in there all on its own after installation! Why
didn't Verizon?

| I called Verizon for help and they say that they can't help me with a
| problem until I successfully connect to the internet.
|
| SeaMonkey (my Windows 98SE default browser):
|
| I have repeatedly checked the Seamonkey settings on the 98SE machine
| against the settings on this XP machine--all setting are the same.
|
| I created a new profile when installing SeaMonkey.
|
| I have created new "Mail and Newsgroup Account Settings" (settings are
| the same as those on the XP machine).
|
|
| Conclusion: I am out of ideas as to how to solve this problem. Do any
| of you have any suggestions? If not, I'm afraid that I will continue
| my XP radiation until I find the solution.

You already exhibit deliterious symptoms by spelling me wrong!

| Thanks in advance for any lifesavers thrown my way.

You are welcome.

| Frog

--
Thanks or Good Luck,
There may be humor in this post, and,
Naturally, you will not sue,
Should things get worse after this,
PCR
pcrrcp@netzero.net

 

[Curt Christianson]

Re: Internet Connection Problems

Hi Frog,

Where you mentioned "Enable or disable DNS", what about enabling it, and
using the same DNS numbers as the XP machine is running? Does that do
anything. (I really wish I had my W98 running right now...)

--
HTH,
Curt

Windows Support Center
www.aumha.org
Practically Nerded,...
http://dundats.mvps.org/Index.htm

"Frog" <frog@pond.com> wrote in message
news:eDNvQjx7HHA.4660@TK2MSFTNGP02.phx.gbl...
| I wasn't sure what to do with this instruction. There are two options
| to select from--Disable DNS and Enable DNS. If I click enable, there
| will be a number of boxes (currently grayed out) that will need to be
| filled.

<snipped all to heck>

 

[Frog]

Re: Internet Connection Problems

PCR,

Sorry about calling you PRC---does this XP-irradiation initially
show up in a disconnect between the brain and fingers? If so, I think I
am in big trouble. I think Glen would verify that from some of the
finger disconnects I have made in exchanges with him during the past.
In any event, thanks for your message. I will place my thoughts, as
appropriate, below your comments.

PCR wrote:
> "Frog" <frog@pond.com> wrote in message
> news:ONnH4yn7HHA.1184@TK2MSFTNGP04.phx.gbl
> | I am sending this message from my XP machine (being radiated according
> | to PRC), I can't get my Windows 98SE machine to connect to the
> | internet.
>
> It's a semi-serious symptom of XP-irradiation for you to misspell me
> into PRC! I am PCR! Therefore, you must hurry up & solve this problem!

I'm ready to solve this problem. FYI, it all started with my attempting
to learn something about Ubuntu. I read as much as I could about this
operating system as I could before taking the plunge. I learned that it
does not play nicely with Windows and should be put into its own
partition. After further discussion, I was advised that Wubi would make
it possible to have this operating system on the same system as Windows.
I was still skeptical about this, so I proceeded to have a new hard
drive (12GB) installed with five partitions. I had the C, D and E
cloned from my old hard drive to the new hard drive. I then proceeded
with my attempt to install Wubi/Ubuntu on the empty F drive. Well, that
did not work; and I could not remove all of the leftovers from this
failed attempt. Back to the shop to have them format the 120GB hard
drive and clone the original information back again. At this point I
thought all was going well--was I wrong. Somewhere along this path I
picked up a virus that really killed my system. It removed the Program
Files folder and sub folders, it removed many DLL files, would not let
me connect to the internet, ICONs on the desktop started changing to
Microsoft ICONs--and no longer worked, etc.. Needless to say, I had a
computer in bad shape. I decided to reinstall the old original hard
drive back in my computer and wouldn't you know it--it also had the same
problem. Thus, I'm not pointing any XP-irradiated fingers; but I think
I got the virus while the computer was in the shop. It is now over a
week that I have been trying to rebuild my 98SE computer (by installing
a backup Image for DOS backup copy from May,2006, last year). This
image was made prior to switching from Dial-up to Verizon FiOS. I
really lost some valuable files during the episode--pictures and
genealogy data--but at least I have my files up to May,2006, of last
year. This episode will cause me to backup my system more often, that
is if I ever get it working again. Also, for me, I found the Wibu and
Ubuntu world lacking in clearly defined details on how to accomplish
most tasks. It presumes, I think, that users have some programming
skills--clearly, I have no programming skills at all. That is my two
cents on this subject.

I think you may have unearthed several problems, when you told me to
check Device Manager in Safe Mode (see more later on in this message).
>
> | Problem: My Windows 98SE machine had a run in with a very damaging
> | virus. I have formatted the disk in this computer(loosing all of my
> | data files in the process). To this point, I have reloaded most of
> | the software that was originally on this machine.
>
> Did any software come with the router?

No, the Verizon technician simply turned on the box and it worked. If
it gets out of whack, you simply unplug the router from the power for 30
seconds, and it will reprogram its self.

Was that installed?

Yes, it belongs to Verizon, and it was installed by the Verizon technician.

I do see that
> the router does work on the XP-machine & even the cable does work. What
> about your DUN connectoid?

PCR, you are getting technical on me...DUN connectoid is a foreign
language to me. Help!

Mine is set up by NetZero. What sets up
> yours?
>
> | At the moment, I
> | cannot figure out why I can't make a connection from this machine to
> | the router, and ultimately to my Verizon FiOS ISP. I evidentially
> | have a setting somewhere along the line that is incorrect.
>
> It does sound like a setting problem or perhaps you have not installed
> something. Do you get any error message at all?

The only thing I have seen so far has to do with a piece of hardware
that it wants drivers for--PCI Multimedia Audio Device. I'm not seeing
any thing else out of the normal.
>
> | Here are
> | the steps I have taken to establish an internet connection:
> |
> | Windows 98SE actions:
> |
> | I am not sure about the Network (98SE) settings as compared to the My
> | Network Places (XP) settings. I do believe, however, that the 98SE
> | Network settings are correct.
>
> I think it probably best to work with Brian A. on that once he has
> disentangled from his XP-entanglement. It will take someone with a
> router connected (I am not) to examine his Win98 settings for you. Also,
> I've never set up my own DUN connectoid.
>
> | I do not find any indicators that anything is wrong in the Device
> | Manager--no red Xs, yellow ?s, etc.
>
> I think it best to stick with Brian A. despite his irradiation. As a
> last resort, perhaps boot to Safe Mode, & see whether a ghost device
> shows up in Device Manager under Modem or Network Adapters. If so,
> delete ALL the devices under the category, & reboot to Normal Mode.
>
> I wonder whether something should be showing up in Device Manager that
> mentions the router? If so, look for a ghost that shows up in that
> category too.

No router noted in Safe Mode Device Manager. Here is what I see in the
Safe Mode Device Manager (and this is where there appears to be some big
time problems that I don't know how to fix):

Computer
-CDROM
Plextor CD-R PX-W1210A
Samsung CD-ROM SCR-3230
-Disk Drives
GENERIC IDE DISK TYPE47
GENERIC NEC FLOPPY DISK
IOMEGA ZIP 100
OLYMPUS C750UZ

((((Where are the hard disk partitions you ask--see later on in this
data stream.))))

-Display adapters
NVIDIA GeForce2 MX/MX 400 12.41
Trident 9685/9680/9682/9385/9382/9385-1 PCI
-Floppy disk controllers
Standard Floppy Disk Controller
-Hard disk controllers
Primary IDE controller (dual fifo)
Secondary IDE controller (dual fifo)
VIA Bus Master PCI IDE Controller
-Human Interface Devices
USB Human Interface Device
-Imaging Device
EPSON Perfection 1650
-Keyboard
Standard 101/102-Key or Microsoft Natural Keyboard
-Modem
HSP56 MicroModem
-Monitors
COMPAQ V70 Color Monitor
CTX 1451
CTX 1451
Default Monitor
Default Monitor
LG Studio Works 78i
LG Studio Works 78i
Plug and Play Monitor

((((The only monitor I have ever had on this system is the LG Studio
Works 78i.))))

-Mouse
HID-compliant mouse
PS/2 Compatible Mouse Port
-Network Adapters
Linksy LNE100TX Fast Ethernet Adapter
Microsoft Virtual Private Networking Adapter
-Other devices ((((This entry is preceded by a yellow question mark.))))
PCI Communication Device ((((Yellow question mark here also.))))

((((I really don't know what this yellow question mark item refers to on
my system.))))

-Ports (COM & LPT)
Communications Port (COM1)
Communications Port (COM5)
ECP Printer Port (LPT1)
-SCSI controllers
OLYMPUS USB Digital Camera SCSI
Win95-98 Promise Ultra100(tm) IDE Controller (PDC20265)
-Sound, video and game controllers
BDA IPSink
BDA MPE Filter
BDA Slip DE-Framer
Closed Caption Decoder
Creative Gameport Joystick
Creative Labs Sound Blaster PCI128
Microsoft Streaming Clock Proxy
Microsoft Streaming Service Proxy
Microsoft Streaming Tee/Sink-to-Sink Converter
Microsoft Streaming Tee/Sink-to-Sink Converter
NABTS/FEC VBI Codec
Sound Blaster PCI128 Legacy Device
Wave Device for Voice Modum
World Standard Teletext Codec

((((I have a Sound Blaster PCI128 card in my system.))))

-System devices
ACPI IRQ Holder for PCI IRQ Steering
ACPI IRQ Holder for PCI IRQ Steering
ACPI IRQ Holder for PCI IRQ Steering
ACPI IRQ Holder for PCI IRQ Steering
ACPI Power Button
Acpi System Button
Advanced Configuration and Power Interface (ACPI) BIOS
Composite Power Source
Direct memory access controller
IO read data port for ISA Plug and Play enumerator
Motherboard resources
Motherboard resources
Numeric data processor
PCI bus
Plug and Play Software Device Enumerator
Processor support
Programmable interrupt controller
SCI IRQ used by ACPI bus
System board
System Board extension for ACPI BIOS
System CMOS/real time clock
System speaker
System timer
VIA Tech CPU to AGP Controller
VIA Tech Standard CPU to PCI Bridge
VIA Tech VT82C686 PCI to ISA bridge
VIA Tech VT82C686 Power Management Controller
-Universal Serial Bus Controllers
Generic USB Digital Camera 0105
USB Root Hub
USB Root Hub
VIA Tech 3038 PCI to USB Universal Host Controller
VIA Tech 3038 PCI to USB Universal Host Controller

((((I have two USB ports on the back of my computer, one of which is
plugged into a USB hub.))))


On the System Properties page, Performance Tab, I have the following
showing: ((((I think I have some big time errors here---ones that may
be the cause of my internet connection problems. It seems that my hard
drives are working via DOS connections. I don't know how to change this
to where it belongs.))))

Performance status in safe mode.
Memory - 512.0 MB of RAM
System Resources - 86% free
File System - Some drivers are using MS-DOS compatibility
Virtual Memory - MS-DOS compatibility mode
Disk Compression - Not installed
PC Cards (PCMCIA) - No PC Card sockets are installed

Select an item, and then click details for more information.
Compatibility-mode paging reduces overall system performance.
Drive A is using MS-DOS compatibility mode file system.
Drive B is using MS-DOS compatibility mode file system.
Drive C is using MS-DOS compatibility mode file system.
Drive D is using MS-DOS compatibility mode file system.
Drive E is using MS-DOS compatibility mode file system.


>
> | I established settings under "Internet Options" for my Verizon ISP.
>
> You mean at the Connections tab?

Yes, another green fingers and memory problem.

I never had to do that for NetZero.
> Though I've gone in there & looked & played a bit with it on my own--
> NetZero really showed up in there all on its own after installation! Why
> didn't Verizon?
>
> | I called Verizon for help and they say that they can't help me with a
> | problem until I successfully connect to the internet.
> |
> | SeaMonkey (my Windows 98SE default browser):
> |
> | I have repeatedly checked the Seamonkey settings on the 98SE machine
> | against the settings on this XP machine--all setting are the same.
> |
> | I created a new profile when installing SeaMonkey.
> |
> | I have created new "Mail and Newsgroup Account Settings" (settings are
> | the same as those on the XP machine).
> |
> |
> | Conclusion: I am out of ideas as to how to solve this problem. Do any
> | of you have any suggestions? If not, I'm afraid that I will continue
> | my XP radiation until I find the solution.
>
> You already exhibit deliterious symptoms by spelling me wrong!

Again, what is your handle--maybe this is more serious that I originally
thought. Your help is always welcome. Thanks,Frog
>
> | Thanks in advance for any lifesavers thrown my way.
>
> You are welcome.
>
> | Frog

 

[glee]

Re: Internet Connection Problems

Some replies inline, below....

"Frog" <frog@pond.com> wrote in message
news:e4pEfH17HHA.4436@TK2MSFTNGP03.phx.gbl...
>
> <large snip>
> No router noted in Safe Mode Device Manager. Here is what I see in the Safe Mode
> Device Manager (and this is where there appears to be some big time problems that
> I don't know how to fix):
>
> Computer
> -CDROM
> Plextor CD-R PX-W1210A
> Samsung CD-ROM SCR-3230
> -Disk Drives
> GENERIC IDE DISK TYPE47
> GENERIC NEC FLOPPY DISK
> IOMEGA ZIP 100
> OLYMPUS C750UZ
>
>
> -Display adapters
> NVIDIA GeForce2 MX/MX 400 12.41
> Trident 9685/9680/9682/9385/9382/9385-1 PCI

Do you currently actually have two display adapters (video cards) installed? Or, do
you have a video card plus an on-board display adapter built into the motherboard?

I am guessing that you have an NVidia GeForce2 video card, and that you at one time
had a Trident PCI video card installed, but have physically removed it.....is this
correct, or no?


> -Floppy disk controllers
> Standard Floppy Disk Controller
> -Hard disk controllers
> Primary IDE controller (dual fifo)
> Secondary IDE controller (dual fifo)
> VIA Bus Master PCI IDE Controller
> -Human Interface Devices
> USB Human Interface Device
> -Imaging Device
> EPSON Perfection 1650
> -Keyboard
> Standard 101/102-Key or Microsoft Natural Keyboard
> -Modem
> HSP56 MicroModem
> -Monitors
> COMPAQ V70 Color Monitor
> CTX 1451
> CTX 1451
> Default Monitor
> Default Monitor
> LG Studio Works 78i
> LG Studio Works 78i
> Plug and Play Monitor


You can, from Device Manager in Safe Mode, remove every repeat every monitor listed.
When you restart in normal mode, Windows will detect the currently attached monitor,
and possibly also the Plug and Play monitor and the Default monitor. That's fine.


>
> -Mouse
> HID-compliant mouse
> PS/2 Compatible Mouse Port
> -Network Adapters
> Linksy LNE100TX Fast Ethernet Adapter
> Microsoft Virtual Private Networking Adapter

> -Other devices ((((This entry is preceded by a yellow question mark.))))
> PCI Communication Device ((((Yellow question mark here also.))))
>
> ((((I really don't know what this yellow question mark item refers to on my
> system.))))


Earlier, you mentioned Windows detecting a PCI Multimedia Audio Device (which
usually refers to a sound card). This is in addition to the item listed in the
Other Devices: PCI Communication Device?

It sounds like your reversion to an old image may be conflicting with currently
present hardware....were hardware changes made between the time you made the image,
and the present?

>
> -Ports (COM & LPT)
> Communications Port (COM1)
> Communications Port (COM5)
> ECP Printer Port (LPT1)
> -SCSI controllers
> OLYMPUS USB Digital Camera SCSI
> Win95-98 Promise Ultra100(tm) IDE Controller (PDC20265)
> -Sound, video and game controllers
> BDA IPSink
> BDA MPE Filter
> BDA Slip DE-Framer
> Closed Caption Decoder
> Creative Gameport Joystick
> Creative Labs Sound Blaster PCI128
> Microsoft Streaming Clock Proxy
> Microsoft Streaming Service Proxy
> Microsoft Streaming Tee/Sink-to-Sink Converter
> Microsoft Streaming Tee/Sink-to-Sink Converter
> NABTS/FEC VBI Codec
> Sound Blaster PCI128 Legacy Device
> Wave Device for Voice Modum
> World Standard Teletext Codec
>
> ((((I have a Sound Blaster PCI128 card in my system.))))


All the Sound items listed appear normal for a Safe Mode listing.

> <snip of further device listings that appear normal>

> On the System Properties page, Performance Tab, I have the following showing:
> ((((I think I have some big time errors here---ones that may be the cause of my
> internet connection problems. It seems that my hard drives are working via DOS
> connections. I don't know how to change this to where it belongs.))))
>
> Performance status in safe mode.
> Memory - 512.0 MB of RAM
> System Resources - 86% free
> File System - Some drivers are using MS-DOS compatibility
> Virtual Memory - MS-DOS compatibility mode
> Disk Compression - Not installed
> PC Cards (PCMCIA) - No PC Card sockets are installed
>
> Select an item, and then click details for more information.
> Compatibility-mode paging reduces overall system performance.
> Drive A is using MS-DOS compatibility mode file system.
> Drive B is using MS-DOS compatibility mode file system.
> Drive C is using MS-DOS compatibility mode file system.
> Drive D is using MS-DOS compatibility mode file system.
> Drive E is using MS-DOS compatibility mode file system.

All this is normal for Safe Mode. All drives will appear in DOS Compatibility Mode
in Safe Mode....there is nothing there to fix. Look at it in normal mode.

I'm not sure the problems you describe with the system are due to a virus, but I
can't add anything more right now, due to previous commitments.

It's not easy being Green.
--
Glen Ventura, MS MVP Shell/User, A+
http://dts-l.org/
http://dts-l.org/goodpost.htm

 

[Brian A.]

Re: Internet Connection Problems

"Frog" <frog@pond.com> wrote in message news:eDNvQjx7HHA.4660@TK2MSFTNGP02.phx.gbl...
> Thanks Brian for your response.
>
> As indicated by Glen, I did have some difficulty equating some parts of your
> instructions to Windows 98SE. Nevertheless, I did find my way through to a
> point--comments will be placed in your message below. Before that I want to update
> you on two other pieces of information.

Yup, my bad, cheers to Glee.

>
> I switched the cables on my 98SE and XP boxes (Curt's suggestion)in order to make
> sure my connections are functioning properly--they are. The XP machine had no
> problem connecting to internet, while I was unable to connect to the internet on
> the 98SE system. That seems to tell me that something is wrong in the 98SE box.

Correct, some configuration somewhere isn't quite right on the 98.

>
> I am getting an indicator at startup that new hardware has been found by the
> Hardware Wizard--PCI Multimedia Audio Device. I, however, have no indications in
> the Device Manager that anything is wrong. I'm not sure what this new hardware is,
> so that I can resolve this problem. Other than this hardware situation, I am not
> seeing any other error messages.

An audio device should have no bearing on the network issue, however as indicated
in another response, a communication device would depending on what that device is.

>
> I forgot to include in my initial message in this thread that I had checked/made
> updates to Control Panel/Internet Options/Communications Tab/Setup.

I suspect you mean the Connections tab since there is no Communications tab, at
least in IE6. Now the question becomes what were those secret checks/updates you
made.

>
> Well, now I will make some comments interspersed in your message below.

I've included some inline as well.

>>> Windows 98SE actions:
>>>
>>> I am not sure about the Network (98SE) settings as compared to the My Network
>>> Places (XP) settings. I do believe, however, that the 98SE Network settings are
>>> correct.

XP and 98 are different in the way they are accessed but essentially they aren't
any different in the way they are set.

>>>
>>> I do not find any indicators that anything is wrong in the Device Manager--no red
>>> Xs, yellow ?s, etc.

Has this changed? In another response you mention:
<quote>
-Other devices ((((This entry is preceded by a yellow question mark.))))
> PCI Communication Device ((((Yellow question mark here also.))))
</quote>

>>>
>>> I established settings under "Internet Options" for my Verizon ISP.
>>>
>>> I called Verizon for help and they say that they can't help me with a problem
>>> until I successfully connect to the internet.

I wouldn't stick with any company that has No Connection Support until you're
connected, especially when their service is internet connection.

>>>
>>> SeaMonkey (my Windows 98SE default browser):
>>>
>>> I have repeatedly checked the Seamonkey settings on the 98SE machine against the
>>> settings on this XP machine--all setting are the same.
>>>
>>> I created a new profile when installing SeaMonkey.

I don't and have never used SeaMonkey, if the problems are within it's
configuration I can't assist any further. That's an area someone else would have to
chime in with or you would have to check their support.

>>>
>>> I have created new "Mail and Newsgroup Account Settings" (settings are the same
>>> as those on the XP machine).

That wouldn't be of any consequence to internet connectivity other than you're
mail.

<snipped>
>>
>> Right click My Network Places on the Desktop.
>
> Network under Control Panel is where I found what I am going to include in my
> comments. These are the network components that are shown on the Network page as
> installed:
>
> Client for Microsoft Networks
> Client for NetWare Networks

Not needed unless you're in a domain.

> Microsoft Family Logon
> Linksys LNE100TX Fast Ethernet Adapter

Ok.

> Microsoft Virtual Private Networking Adapter
> NDISWANE->Microsoft Virtual Private Networking Adapter

Not needed unless you have a VPN connection.

> NetBEUI-> Linksy LNE100TX Fast Ethernet Adapter

Not needed since it serves no real purpose.

> TCP/IP-> Linksy LNE100TX Fast Ethernet Adapter
>
>> Click Properties.
>> Right click Local Area Connection.
>> Click Properties.
>>
>> Under "This connection uses....."
>> Click "Client for MS Networks".

Ok.

>
> Under Primary Network Logon (on the Network page) it shows Client for Microsoft
> Networks. I'm not sure this is one-in-the-same with XP.

In a basic sort of way, yes it is.

>
>> Click Properties.
>> Select "Windows Locator" from the dropdown box.
>> Click Ok.
>>
>> Scroll to and select Internet Protocol (TCP/IP).
>
> I believe the line "TCP/IP-> Linksy LNE100TX Fast Ethernet Adapter" on the Network
> page is what you are referencing. Is that correct? If so, I double clicked this
> item and found a TCP/IP Properties page with seven tabs as follows:
>
> IP Address
> The only item selected was "Obtain an IP address automatically".
>
> WIMS Configuration
> The only item selected was "Use DHCP for WINS Resolution".
>
> Gateway
> Nothing was selected on this page.
>
> DNS Configuration
> The only item selected on this page was "Disable DNS".
>
> NetBIOS
> Nothing was selected on this page. Place where selection could be made was grayed
> out.
>
> Advanced
> Under Property was "Allow Binding to ATM", and under Value was "No". An item "Set
> the protocol to be the default protocol" was selected.
>
> Bindings
> Two items were checked in this window as follows: Client for Microsoft Networks"
> and "Microsoft Family Logon".

All Ok.

>
>> Click Properties.
>>
>> Under the General tab make sure "Obtain an IP address automatically" is selected.
> It was selected.

All of the below between the **XP** placements are XP related.

**XP**
>> Click the Advanced button.
>>
>> Under the DNS tab:
>> Selected "Append Primary and Parent DNS suffixes.
>> Register this connections address in DNS"
>
> I wasn't sure what to do with this instruction. There are two options to select
> from--Disable DNS and Enable DNS. If I click enable, there will be a number of
> boxes (currently grayed out) that will need to be filled.
>>
>> Under the WINS tab > NetBIOS:
>> Selected Default.
>
> There is no Default to select. The only area to make a selection (i.e., "I want to
> enable NetBios over TCP/IP") is grayed out. I presume that that indicates that it
> is not presently selected.

**XP**

>
>> Ok out of MNP.
>
> I was lost with what to do on a 98SE machine. Should I restart my computer in
> MS/DOS and do the following? Will Windows 98SE understand the input information?

If this pertiains to "OK out of MNP" it only means exit/close out of the network
properties. If not please explain.

You don't have any responses to the connection tests below.

>>
>> Reboot if required.
>> Open a command prompt, click Start > Run, type in: cmd and press Enter.
>> At the prompt type each command below and press Enter after each.
>> **Note: Command noted by =, Space noted by ^. Do not type the = or ^.
>>
>> =ping ^ 192.168.1.1 *Routers IP, change as necessary.
>> If it times out then there is no communication between the router and machine.
>> If not then the machine communicates with the router.
>>
>> =ping ^ google.com
>> If it times out then there is no connection to the net.
>> If not then net connection is established and all is well.
>>
>> ping 127.0.0.1
>> If it fails it may be a TCP/IP stack problem.
>>
>> Ping each computer from the other using the UNC:
>> =ping ^ computername
>> If it fails either way there's an IP or Name resolution problem.
>>
>> If pinging times out on any address, to see if the machines IP is correct along
>> with other settings.
>> = ipconfig ^ /all
>> If anything isn't correct, at the prompt type and press Enter after each command
>> (98 may be different):
>>
>> =ipconfig ^ /release
>> =ipconfig ^ /flushdns
>> =ipconfig ^ /renew
>> =ipconfig ^ /registerdns
>> =exit
>> If that fails reopen the command prompt, run release and flushdns only and exit.
>>
>> Shut down the machine.
>> Pull the power from the router.
>> Pull the power from the modem.
>> Wait approx 30 secs.
>> Apply power to the modem and wait for it to finish synchronizing with the cable.
>> Apply power to the router and wait for it to finish synchronizing with the modem.
>> Power up the machine.
>> The machine should now be assigned a new IP from the router.
>> Run ipconfig or attempt net connection to test.

You don't have any responses to the connection tests above.

>>
>>
>
> Well, that is about where I am at this point. The XP machine is working on-and-off
> line without a problem, and the 98SE machine is working just fine off line.

Have you checked any software firewall rules you may use on the 98 machine to be
sure it's added in a trusted zone and not being blocked?

--

Brian A. Sesko { MS MVP_Shell/User }
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm
How to ask a question: http://support.microsoft.com/kb/555375

 

[Jeff Richards]

Re: Internet Connection Problems

What are the steps you have gone through to install and configure networking
on the W98 machine, following the fresh install?

AFAIK you should be able to use the network setup wizard on the XP machine
to create a network configuration disk to use on the W98 machine that the
W98 network configuration wizard would use to configure all your networking
settings correctly. Note that because of differences in the way things are
arranged it's not possible to do a simple one-to-one comparison between
settings on the XP machine and settings on the W98 machine.

If Verizon won't help until you connect successfully, why not connect using
the XP machine and then ask them for help accessing the internet (NOT
connecting - that's already been accomplished) from the W98 machine. Of
course, there might not be anyone at Verizon who knows anything about W98,
which could be a problem.
--
Jeff Richards
MS MVP (Windows - Shell/User)
"Frog" <frog@pond.com> wrote in message
news:u8hDmjx7HHA.4660@TK2MSFTNGP02.phx.gbl...
> Curt,
>
> Thanks for the suggestion. I switched the cables on my 98SE and XP boxes
> in order to make sure my connections are functioning properly--they are.
> The XP machine had no problem connecting to internet while I was unable to
> connect to the internet on the 98SE system. That seems to tell me that
> something is wrong in the 98SE box.
>
> Frog
>
> Curt Christianson wrote:
>> Frog,
>>
>> Any possibility it's simply your connection between the W98 machine, and
>> the router? Bad Ethernet cable perhaps.
>>

 

[Dan]

Re: Internet Connection Problems

So Curt, are you going to get a copy of 98SE to install on your system again.
<wink, smile, grin>

"Curt Christianson" wrote:

> Hi Frog,
>
> Where you mentioned "Enable or disable DNS", what about enabling it, and
> using the same DNS numbers as the XP machine is running? Does that do
> anything. (I really wish I had my W98 running right now...)
>
> --
> HTH,
> Curt
>
> Windows Support Center
> www.aumha.org
> Practically Nerded,...
> http://dundats.mvps.org/Index.htm
>
> "Frog" <frog@pond.com> wrote in message
> news:eDNvQjx7HHA.4660@TK2MSFTNGP02.phx.gbl...
> | I wasn't sure what to do with this instruction. There are two options
> | to select from--Disable DNS and Enable DNS. If I click enable, there
> | will be a number of boxes (currently grayed out) that will need to be
> | filled.
>
> <snipped all to heck>
>
>
>

 

[Frog]

Re: Internet Connection Problems

Brian A. wrote:
> "Frog" <frog@pond.com> wrote in message
> news:eDNvQjx7HHA.4660@TK2MSFTNGP02.phx.gbl...
>> Thanks Brian for your response.
>>
>> As indicated by Glen, I did have some difficulty equating some parts
>> of your instructions to Windows 98SE. Nevertheless, I did find my way
>> through to a point--comments will be placed in your message below.
>> Before that I want to update you on two other pieces of information.
>
> Yup, my bad, cheers to Glee.
>
>>
>> I switched the cables on my 98SE and XP boxes (Curt's suggestion)in
>> order to make sure my connections are functioning properly--they are.
>> The XP machine had no problem connecting to internet, while I was
>> unable to connect to the internet on the 98SE system. That seems to
>> tell me that something is wrong in the 98SE box.
>
> Correct, some configuration somewhere isn't quite right on the 98.
>
>>
>> I am getting an indicator at startup that new hardware has been found
>> by the Hardware Wizard--PCI Multimedia Audio Device. I, however, have
>> no indications in the Device Manager that anything is wrong. I'm not
>> sure what this new hardware is, so that I can resolve this problem.
>> Other than this hardware situation, I am not seeing any other error
>> messages.
>
> An audio device should have no bearing on the network issue, however as
> indicated in another response, a communication device would depending on
> what that device is.
>
>>
>> I forgot to include in my initial message in this thread that I had
>> checked/made updates to Control Panel/Internet Options/Communications
>> Tab/Setup.
>
> I suspect you mean the Connections tab since there is no Communications
> tab, at least in IE6.

You are correct--Connections. It is hard to keep things straight in my
mind when working on one system and writing messages on another--both
sharing the same monitor thru a KVM switch. Sorry about my error.

Now the question becomes what were those secret
> checks/updates you made.

I installed a backup version of my system that was made in May 2006. At
that time I was connected to the Internet via a dial-up connection.
Now, I am connected via Verizon FiOS. Thus, under Internet Options, I
removed all of the dial-up information from the "Dial-up and Virtual
Private Network settings" window. I next proceeded with the following
steps:

I clicked "Settings" at the top of the this page.

On the next window (Internet Connection Wizard), I selected "I want to
set up my Internet connections manually, or I want to connect through a
local area network (LAN)".

On the next window (Setting up your Internet connection), under "How do
you connect to the Internet?", I selected "I connect through a local
area network (LAN)".

On the next window (Local area network Internet configuration), under
"Automatic Configuration", I selected "Automatic discovery of proxy
server (recommended".

On the next window (Internet Mail Account", I selected "Use an existing
Internet mail account" and "incoming.verizon.net" appeared in the box on
this page.

On the next window (Confirm Settings", I checked "Accept settings".

>
>>
>> Well, now I will make some comments interspersed in your message below.
>
> I've included some inline as well.
>
>>>> Windows 98SE actions:
>>>>
>>>> I am not sure about the Network (98SE) settings as compared to the
>>>> My Network Places (XP) settings. I do believe, however, that the
>>>> 98SE Network settings are correct.
>
> XP and 98 are different in the way they are accessed but essentially
> they aren't any different in the way they are set.
>
>>>>
>>>> I do not find any indicators that anything is wrong in the Device
>>>> Manager--no red Xs, yellow ?s, etc.
>
> Has this changed? In another response you mention:
> <quote>
> -Other devices ((((This entry is preceded by a yellow question mark.))))
>> PCI Communication Device ((((Yellow question mark here also.))))
> </quote>

The above two entries only appear in Device Manager when in Safe Mode.
I do (on startup) see a window about the New Hardware Wizard finding a
new device "PCI Multimedia Audio Device". While using a software
program named "Everest Home Edition", I did find an entry "3D
Accelerator...nVIDIA GeForce2 MX/MX 400" listed with an X in front of
it. Might this be the item that is causing the yellow question mark?

>
>>>>
>>>> I established settings under "Internet Options" for my Verizon ISP.
>>>>
>>>> I called Verizon for help and they say that they can't help me with
>>>> a problem until I successfully connect to the internet.
>
> I wouldn't stick with any company that has No Connection Support until
> you're connected, especially when their service is internet connection.

I was told that Verizon dropped all support for Windows 98SE when
Microsoft dropped its support for Windows 98SE. I was also informed by
the computer store that I go to that they were dropping support for
Windows 98SE machines, since Microsoft no longer supports Windows 98SE.
I don't like either of these actions, but what can I do to change
their minds?
>
>>>>
>>>> SeaMonkey (my Windows 98SE default browser):
>>>>
>>>> I have repeatedly checked the Seamonkey settings on the 98SE machine
>>>> against the settings on this XP machine--all setting are the same.
>>>>
>>>> I created a new profile when installing SeaMonkey.
>
> I don't and have never used SeaMonkey, if the problems are within it's
> configuration I can't assist any further. That's an area someone else
> would have to chime in with or you would have to check their support.

I understand.

>
>>>>
>>>> I have created new "Mail and Newsgroup Account Settings" (settings
>>>> are the same as those on the XP machine).
>
> That wouldn't be of any consequence to internet connectivity other than
> you're mail.

Okay

>
> <snipped>
>>>
>>> Right click My Network Places on the Desktop.
>>
>> Network under Control Panel is where I found what I am going to
>> include in my comments. These are the network components that are
>> shown on the Network page as installed:
>>
>> Client for Microsoft Networks
>> Client for NetWare Networks
>
> Not needed unless you're in a domain.

I removed Client for NetWare Networks.
>
>> Microsoft Family Logon
>> Linksys LNE100TX Fast Ethernet Adapter
>
> Ok.
>
>> Microsoft Virtual Private Networking Adapter
>> NDISWANE->Microsoft Virtual Private Networking Adapter
>
> Not needed unless you have a VPN connection.

I removed NDISWANE->Microsoft Virtual Private Networking Adapter.
>
>> NetBEUI-> Linksy LNE100TX Fast Ethernet Adapter
>
> Not needed since it serves no real purpose.

When I looked for NetBEUI-> Linksy LNE100TX Fast Ethernet Adapter today,
it may not to be found. I only had NetBEUI, which I did not delete.
>
>> TCP/IP-> Linksy LNE100TX Fast Ethernet Adapter
>>
>>> Click Properties.
>>> Right click Local Area Connection.
>>> Click Properties.
>>>
>>> Under "This connection uses....."
>>> Click "Client for MS Networks".
>
> Ok.
>
>>
>> Under Primary Network Logon (on the Network page) it shows Client for
>> Microsoft Networks. I'm not sure this is one-in-the-same with XP.
>
> In a basic sort of way, yes it is.
>
>>
>>> Click Properties.
>>> Select "Windows Locator" from the dropdown box.
>>> Click Ok.
>>>
>>> Scroll to and select Internet Protocol (TCP/IP).
>>
>> I believe the line "TCP/IP-> Linksy LNE100TX Fast Ethernet Adapter" on
>> the Network page is what you are referencing. Is that correct? If
>> so, I double clicked this item and found a TCP/IP Properties page with
>> seven tabs as follows:
>>
>> IP Address
>> The only item selected was "Obtain an IP address automatically".
>>
>> WIMS Configuration
>> The only item selected was "Use DHCP for WINS Resolution".
>>
>> Gateway
>> Nothing was selected on this page.
>>
>> DNS Configuration
>> The only item selected on this page was "Disable DNS".
>>
>> NetBIOS
>> Nothing was selected on this page. Place where selection could be
>> made was grayed out.
>>
>> Advanced
>> Under Property was "Allow Binding to ATM", and under Value was "No".
>> An item "Set the protocol to be the default protocol" was selected.
>>
>> Bindings
>> Two items were checked in this window as follows: Client for Microsoft
>> Networks" and "Microsoft Family Logon".
>
> All Ok.
>
>>
>>> Click Properties.
>>>
>>> Under the General tab make sure "Obtain an IP address automatically"
>>> is selected.
>> It was selected.

Something happened when I restarted my computer after removing Client
for NetWare Networks and NDISWANE->Microsoft Virtual Private Networking
Adapter...some items reappeared. Here is the Network>Configuration Tab
listing under "The following network components are installed":

Client for Microsoft Networks
Client for NetWare Networks
Microsoft Family Logon
Linsys LNE100TX Fast Ethernet Adapter
Microsoft Virtual Private Networking Adapter
IPX/SPX-compatible Protocol->Linksys LNE100TX Fast Ethernet Adapter
NDISWAN->Microsoft Virtual Private Networking Adapter
NetBEUI->Linksys LNE100TX Fast Ethernet Adapter
TCP/IP->Linksy LNE100TX Fast Ethernet Adapter
File and printer sharing for Microsoft Networks

and under "Primary Network Logon" I have:

Microsoft Family Logon

Before saying more, I run the network disk made by the XP machine while
networking the two computers. That may have changed some of these
entries. I also changed the Primary Network Logon to Microsoft Family
Logon. I did this because I kept getting a window at startup asking for
log on information---something that I never had before. Other than
that, I made no other modifications. I did look in the book that came
with the EtherFast 10/100 LAN card, and in one of its instructions it
says to make sure that the following network components are installed in
the Network/Configuration tab:

Client for Microsoft Networks
Client for Netware Network
Linksys LNE100TX Fast Ethernet Adapter
IPX/SPX-compatible Protocol
NetBEUI

I'm not sure if something connected with the LAN card reinstalled things
or not.
>
> All of the below between the **XP** placements are XP related.
>
> **XP**
>>> Click the Advanced button.
>>>
>>> Under the DNS tab:
>>> Selected "Append Primary and Parent DNS suffixes.
>>> Register this connections address in DNS"
>>
>> I wasn't sure what to do with this instruction. There are two options
>> to select from--Disable DNS and Enable DNS. If I click enable, there
>> will be a number of boxes (currently grayed out) that will need to be
>> filled.
>>>
>>> Under the WINS tab > NetBIOS:
>>> Selected Default.
>>
>> There is no Default to select. The only area to make a selection
>> (i.e., "I want to enable NetBios over TCP/IP") is grayed out. I
>> presume that that indicates that it is not presently selected.
>
> **XP**
>
>>
>>> Ok out of MNP.
>>
>> I was lost with what to do on a 98SE machine. Should I restart my
>> computer in MS/DOS and do the following? Will Windows 98SE understand
>> the input information?
>
> If this pertiains to "OK out of MNP" it only means exit/close out of
> the network properties. If not please explain.
>
> You don't have any responses to the connection tests below.

From here on down, I don't know how to proceed. I clicked Start>Run,
and typed in cmd; and I received the following message:

Cannot find the file 'cmd' (or one of its components). Make sure the
path and filename are correct and that all required libraries are available.

I next type in the test items you listed in the Run window. There was
either one of the following, when I did this--something flashed on the
screen so fast, that I couldn't see any details--a black screen was on
the monitor for a very short time before disappearing. I next attempted
to run the commands in MS/DOS and got the following messages:

cmd - Bad command or file name

all other commands listed in your message - This program cannot be run
in DOS mode.

Thus, I'm not sure how to proceed with the test suggestion in your message.

****Related subject note. I received the following error message on the
first MS/DOS window immediately after startup:

error:
Memory Manager not detected
PCI audio driver requires EEM386 or similar
PCI audio driver NOT loading


>
>>>
>>> Reboot if required.
>>> Open a command prompt, click Start > Run, type in: cmd and press
>>> Enter.
>>> At the prompt type each command below and press Enter after each.
>>> **Note: Command noted by =, Space noted by ^. Do not type the = or ^.
>>>
>>> =ping ^ 192.168.1.1 *Routers IP, change as necessary.
>>> If it times out then there is no communication between the router and
>>> machine.
>>> If not then the machine communicates with the router.
>>>
>>> =ping ^ google.com
>>> If it times out then there is no connection to the net.
>>> If not then net connection is established and all is well.
>>>
>>> ping 127.0.0.1
>>> If it fails it may be a TCP/IP stack problem.
>>>
>>> Ping each computer from the other using the UNC:
>>> =ping ^ computername
>>> If it fails either way there's an IP or Name resolution problem.
>>>
>>> If pinging times out on any address, to see if the machines IP is
>>> correct along with other settings.
>>> = ipconfig ^ /all
>>> If anything isn't correct, at the prompt type and press Enter after
>>> each command (98 may be different):
>>>
>>> =ipconfig ^ /release
>>> =ipconfig ^ /flushdns
>>> =ipconfig ^ /renew
>>> =ipconfig ^ /registerdns
>>> =exit
>>> If that fails reopen the command prompt, run release and flushdns
>>> only and exit.
>>>
>>> Shut down the machine.
>>> Pull the power from the router.
>>> Pull the power from the modem.
>>> Wait approx 30 secs.
>>> Apply power to the modem and wait for it to finish synchronizing with
>>> the cable.
>>> Apply power to the router and wait for it to finish synchronizing
>>> with the modem.
>>> Power up the machine.
>>> The machine should now be assigned a new IP from the router.
>>> Run ipconfig or attempt net connection to test.
>
> You don't have any responses to the connection tests above.
>
>>>
>>>
>>
>> Well, that is about where I am at this point. The XP machine is
>> working on-and-off line without a problem, and the 98SE machine is
>> working just fine off line.
>
> Have you checked any software firewall rules you may use on the 98
> machine to be sure it's added in a trusted zone and not being blocked?

I normally have Kerio firewall installed on this system. I thought
earlier on that it could be causing problems, so I removed it from my
system for now. I also removed my virus scan for now, as it was outdated.
>

****I have been noticing that it is taking considerably more time at
startup before I actually get to windows...don't know why that is happening.


Your help and the time you are spending helping me is very much
appreciated...thanks very much.

Frog

 

[PA Bear]

Re: Internet Connection Problems

How to troubleshoot network connectivity problems in Internet Explorer:
http://support.microsoft.com/kb/936211

[Most of "Step 2. Manually troubleshoot the problem" applies to IE6/Win9x]
--
IE-specific newsgroup:
news://msnews.microsoft.com/microsoft.public.internetexplorer.general

~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)

Frog wrote:
> I am sending this message from my XP machine (being radiated according
> to PRC), I can't get my Windows 98SE machine to connect to the internet.
>
> Problem: My Windows 98SE machine had a run in with a very damaging
> virus. I have formatted the disk in this computer(loosing all of my
> data files in the process). To this point, I have reloaded most of the
> software that was originally on this machine. At the moment, I cannot
> figure out why I can't make a connection from this machine to the
> router, and ultimately to my Verizon FiOS ISP. I evidentially have a
> setting somewhere along the line that is incorrect. Here are the steps
> I have taken to establish an internet connection:
>
> Windows 98SE actions:
>
> I am not sure about the Network (98SE) settings as compared to the My
> Network Places (XP) settings. I do believe, however, that the 98SE
> Network settings are correct.
>
> I do not find any indicators that anything is wrong in the Device
> Manager--no red Xs, yellow ?s, etc.
>
> I established settings under "Internet Options" for my Verizon ISP.
>
> I called Verizon for help and they say that they can't help me with a
> problem until I successfully connect to the internet.
>
> SeaMonkey (my Windows 98SE default browser):
>
> I have repeatedly checked the Seamonkey settings on the 98SE machine
> against the settings on this XP machine--all setting are the same.
>
> I created a new profile when installing SeaMonkey.
>
> I have created new "Mail and Newsgroup Account Settings" (settings are
> the same as those on the XP machine).
>
>
> Conclusion: I am out of ideas as to how to solve this problem. Do any
> of you have any suggestions? If not, I'm afraid that I will continue my
> XP radiation until I find the solution.
>
> Thanks in advance for any lifesavers thrown my way.
>
> Frog

 

[Curt Christianson]

Re: Internet Connection Problems

I've still have my copy of 98SE *very* safely tucked away, and I will get
around to installing it. Unfortunately, it's not *quite* as easily
implemented in a dual boot scenario when 98 is installed *after* the XP
installation. I'll probably end up using BootIt NG to accomplish this.

--
HTH,
Curt

Windows Support Center
www.aumha.org
Practically Nerded,...
http://dundats.mvps.org/Index.htm

"Dan" <Dan@discussions.microsoft.com> wrote in message
news:FB04E2CE-3B65-4D5B-A508-12437C0186E4@microsoft.com...
| So Curt, are you going to get a copy of 98SE to install on your system
again.
| <wink, smile, grin>
|
| "Curt Christianson" wrote:
|
| > Hi Frog,
| >
| > Where you mentioned "Enable or disable DNS", what about enabling it, and
| > using the same DNS numbers as the XP machine is running? Does that do
| > anything. (I really wish I had my W98 running right now...)
| >
| > --
| > HTH,
| > Curt
| >
| > Windows Support Center
| > www.aumha.org
| > Practically Nerded,...
| > http://dundats.mvps.org/Index.htm
| >
| > "Frog" <frog@pond.com> wrote in message
| > news:eDNvQjx7HHA.4660@TK2MSFTNGP02.phx.gbl...
| > | I wasn't sure what to do with this instruction. There are two options
| > | to select from--Disable DNS and Enable DNS. If I click enable, there
| > | will be a number of boxes (currently grayed out) that will need to be
| > | filled.
| >
| > <snipped all to heck>
| >
| >
| >