Remote Connection

[ICTCity]

The suggestion provided by ASH was to test the RDP in this way:

telnet IP_PC 3389

if you have a blank screen with no errors, RDP is working fine. Otherwise, restart that pc

 

[sgraves]

If there's a share on that pc (also the c$ is ok), try the following:

(from the RUN window)

\\IP_PC_NOT_WORKING\SHARE_NAME

if it works, restart that pc (remote pc), maybe the protocol (RDP) is stucked somewhere.

You mean click start, then type this in the run box and hit enter?

 

[sgraves]

You mean click start, then type this in the run box and hit enter?

Okay, I typed what you said and it says it can't find it....

 

[sgraves]

okay, I did it, but it says it can't find it....

 

[ICTCity]

can you restart that remote pc? Try to connect to another pc via RDP and type:

shutdown /r /f /m \\IP_PC /t 1

Let me know.

 

[sgraves]

The problem has to be with the PC I am trying to remote into. I have run out of ideas to the point I may just reformat and see if I can fix it that way....

Any ideas?

 

[ICTCity]

Have you already tried to RESTART that pc???

 

[sgraves]

Yes, I tried to restart it as instructed, but it does not work.

 

[ICTCity]

So actually, you can restart that pc, ping it, but not RDP... Have you tried the TELNET command on port 3389? Do you have a black screen?

If you do a port scan on that host, are there any open ports?

 

[sgraves]

I have tried all the above and nothing works. No< i do not have a black screen.

 

[ICTCity]

Reinstall windows on that pc, there's something broken with RDP.