BSOD referencing win32k.sys; please help

  • Thread starter Thread starter Liam
  • Start date Start date
Re: BSOD referencing win32k.sys; please help

The link is there somewhere. Just look at the number of threads in this
Google link:
http://www.google.com/search?hl=en&...as_maxd=21&as_maxm=1&as_maxy=2008&sa=N&tab=gw



mechphisto@gmail.com wrote:
> On Jan 21, 12:27 pm, "Gerry" <ge...@nospam.com> wrote:
>> You dismissed this suggestion earlier. Have you tried uninstalling
>> Battlefield 2?
>>
>> It is a simple thing to try!
>>
>> --
>>
>> Hope this helps.
>>
>> Gerry
>> ~~~~
>> FCA
>> Stourport, England
>> Enquire, plan and execute
>> ~~~~~~~~~~~~~~~~~~~
>>
>> mechphi...@gmail.com wrote:
>>> On Jan 21, 10:40 am, mechphi...@gmail.com wrote:
>>>> On Jan 18, 5:24 pm, mechphi...@gmail.com wrote:

>>
>>>>> On Jan 18, 1:26 pm, Thee Chicago Wolf <.@.> wrote:

>>
>>>>>>> Thanks for the reply!
>>>>>>> The mobo is a GIGABYTE GA-M61P-S3 AM2.
>>>>>>> (It's actually the 2nd mobo we've tried. The first one, brand
>>>>>>> new, different model, was overheating so bad the Northbridge was
>>>>>>> reaching temps of 100C! After that, the harddrive started
>>>>>>> showing partition errors and corrupted data. So, new board...)
>>>>>>> and it has the latest BIOS, v.6, out of the box. I had thought
>>>>>>> of downflashing the BIOS to an earlier version, but I want to
>>>>>>> avoid that at all costs if possible.

>>
>>>>>>> The OS is completely up to date with the Windows Update,
>>>>>>> including "software" and "hardware" options.
>>>>>>> The win32k.sys in windows\system32 is dated: 3/8/2007.

>>
>>>>>>> Well, I hope something from this helps.
>>>>>>> I appreciate the feedback!
>>>>>>> -Liam

>>
>>>>>> Liam,

>>
>>>>>> The win32k.sys from 3/8/07 is the one from WU. Ok, there is a KB
>>>>>> hotfix (from July 07) you might want to try that is related to
>>>>>> GDI and
>>>>>> win32k.sys that might help. View it
>>>>>> here:http://support.microsoft.com/kb/939884

>>
>>>>>> To get the hotfix, click the link in the
>>>>>> KBhttp://go.microsoft.com/?linkid=6294451andthenfillin the form
>>>>>> with your Product version (XP Service Pack 2), Platform (32-bit
>>>>>> x86),
>>>>>> language (English), and a valid e-mail address. In about 2-6
>>>>>> hours someone from Microsoft e-mails you a link to a password
>>>>>> protected hotfix (with a password of course).

>>
>>>>>> In the meantime and, as a supplement, you should also install the
>>>>>> November DirectX 9 redistributable package since it updates some
>>>>>> DirectX files. It's 64MB so I hope you have high-speed Internet.
>>>>>> Grab
>>>>>> it
>>>>>> here:http://www.microsoft.com/downloads/details.aspx?familyid=1A2393C0-1B2...

>>
>>>>>> Let the group know how it goes.

>>
>>>>>> - Thee Chicago Wolf

>>
>>>>> Well, I still have yet to receive a reply from MS regarding the
>>>>> hotfix.
>>>>> In the meantime, I tried the DX9 package: no change.
>>>>> I also went ahead and tried the new 8.1 Catalyst drivers released
>>>>> 2 days ago; also no change.
>>>>> I swapped the card out with another one, (different make and
>>>>> model), and it worked fine. It ran for hours with everything I
>>>>> could do to make it crash, and it wouldn't. Sounds like that's my
>>>>> answer.
>>>>> If I get a reply back from MS about the win32k.sys, I'll try that,
>>>>> but the PC's owner is probably going to go ahead and see if he can
>>>>> get a new video card.

>>
>>>>> Thanks for your help!
>>>>> -Liam

>>
>>>> Well, still waiting on the hotfix... on this last crash/reboot,
>>>> though right before it shows the Windows splash screen it BSOD now
>>>> (even in Safe Mode) with the error:
>>>> process1_initialization_failed ... 0x0000006B
>>>> The only thing I can find about that relates to upgrading TO Win XP
>>>> or involving some Norton software, which this does not have.
>>>> Tried using "Last known working configuration" but that doesn't
>>>> help. Tried doing an OS repair with the WinXP install disk, but
>>>> oddly, while it does seen there's an existing \WINDOWS, it only
>>>> gives me the option to delete the install and install a new OS, no
>>>> option to repair the current Windows. (I get the repair console
>>>> earlier in the boot process...but I can't think of how I'd be able
>>>> to possibly "repair" windows with the console.)

>>
>>>> I'm thinking I have no choice now but to reinstall Windows
>>>> completely, and then go right to that hotfix.

>>
>>> Sorry, one more bit of info:
>>> Using Partition Magic boot disks, I check the 1st, OS partition for
>>> errors, and it came up with several
>>> Error, Number 1608, File record marked used, File [file number]
>>> Lots of them. And it doesn't give the option of fixing them.

>>
>>> Thanks,
>>> Liam

>
> Yes I dismissed it because it's not the cause but a trigger for a
> symptom.
> PC works fine with BF2 + tons of other software.
> PC gets all upgraded hardware.
> Issues begin.
> System gets reformatted and OS reinstalled.
> System locks up and often has to be hard booted, even before BF2 is
> installed.
> System and BF2 works fine on on-board video and a different video
> card, crashes with video card in question.
> Uninstalling BF2 will keep it from crashing after exiting BF2,
> obviously, but it's not going to fix the problems with the video card.
 
Re: BSOD referencing win32k.sys; please help

Have you tried here:
http://www.totalgamingnetwork.com/main/forumdisplay.php?f=571&order=desc&daysprune=-1&page=2

--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
mechphisto@gmail.com wrote:
> On Jan 21, 12:27 pm, "Gerry" <ge...@nospam.com> wrote:
>> You dismissed this suggestion earlier. Have you tried uninstalling
>> Battlefield 2?
>>
>> It is a simple thing to try!
>>
>> --
>>
>> Hope this helps.
>>
>> Gerry
>> ~~~~
>> FCA
>> Stourport, England
>> Enquire, plan and execute
>> ~~~~~~~~~~~~~~~~~~~
>>
>> mechphi...@gmail.com wrote:
>>> On Jan 21, 10:40 am, mechphi...@gmail.com wrote:
>>>> On Jan 18, 5:24 pm, mechphi...@gmail.com wrote:

>>
>>>>> On Jan 18, 1:26 pm, Thee Chicago Wolf <.@.> wrote:

>>
>>>>>>> Thanks for the reply!
>>>>>>> The mobo is a GIGABYTE GA-M61P-S3 AM2.
>>>>>>> (It's actually the 2nd mobo we've tried. The first one, brand
>>>>>>> new, different model, was overheating so bad the Northbridge was
>>>>>>> reaching temps of 100C! After that, the harddrive started
>>>>>>> showing partition errors and corrupted data. So, new board...)
>>>>>>> and it has the latest BIOS, v.6, out of the box. I had thought
>>>>>>> of downflashing the BIOS to an earlier version, but I want to
>>>>>>> avoid that at all costs if possible.

>>
>>>>>>> The OS is completely up to date with the Windows Update,
>>>>>>> including "software" and "hardware" options.
>>>>>>> The win32k.sys in windows\system32 is dated: 3/8/2007.

>>
>>>>>>> Well, I hope something from this helps.
>>>>>>> I appreciate the feedback!
>>>>>>> -Liam

>>
>>>>>> Liam,

>>
>>>>>> The win32k.sys from 3/8/07 is the one from WU. Ok, there is a KB
>>>>>> hotfix (from July 07) you might want to try that is related to
>>>>>> GDI and
>>>>>> win32k.sys that might help. View it
>>>>>> here:http://support.microsoft.com/kb/939884

>>
>>>>>> To get the hotfix, click the link in the
>>>>>> KBhttp://go.microsoft.com/?linkid=6294451andthenfillin the form
>>>>>> with your Product version (XP Service Pack 2), Platform (32-bit
>>>>>> x86),
>>>>>> language (English), and a valid e-mail address. In about 2-6
>>>>>> hours someone from Microsoft e-mails you a link to a password
>>>>>> protected hotfix (with a password of course).

>>
>>>>>> In the meantime and, as a supplement, you should also install the
>>>>>> November DirectX 9 redistributable package since it updates some
>>>>>> DirectX files. It's 64MB so I hope you have high-speed Internet.
>>>>>> Grab
>>>>>> it
>>>>>> here:http://www.microsoft.com/downloads/details.aspx?familyid=1A2393C0-1B2...

>>
>>>>>> Let the group know how it goes.

>>
>>>>>> - Thee Chicago Wolf

>>
>>>>> Well, I still have yet to receive a reply from MS regarding the
>>>>> hotfix.
>>>>> In the meantime, I tried the DX9 package: no change.
>>>>> I also went ahead and tried the new 8.1 Catalyst drivers released
>>>>> 2 days ago; also no change.
>>>>> I swapped the card out with another one, (different make and
>>>>> model), and it worked fine. It ran for hours with everything I
>>>>> could do to make it crash, and it wouldn't. Sounds like that's my
>>>>> answer.
>>>>> If I get a reply back from MS about the win32k.sys, I'll try that,
>>>>> but the PC's owner is probably going to go ahead and see if he can
>>>>> get a new video card.

>>
>>>>> Thanks for your help!
>>>>> -Liam

>>
>>>> Well, still waiting on the hotfix... on this last crash/reboot,
>>>> though right before it shows the Windows splash screen it BSOD now
>>>> (even in Safe Mode) with the error:
>>>> process1_initialization_failed ... 0x0000006B
>>>> The only thing I can find about that relates to upgrading TO Win XP
>>>> or involving some Norton software, which this does not have.
>>>> Tried using "Last known working configuration" but that doesn't
>>>> help. Tried doing an OS repair with the WinXP install disk, but
>>>> oddly, while it does seen there's an existing \WINDOWS, it only
>>>> gives me the option to delete the install and install a new OS, no
>>>> option to repair the current Windows. (I get the repair console
>>>> earlier in the boot process...but I can't think of how I'd be able
>>>> to possibly "repair" windows with the console.)

>>
>>>> I'm thinking I have no choice now but to reinstall Windows
>>>> completely, and then go right to that hotfix.

>>
>>> Sorry, one more bit of info:
>>> Using Partition Magic boot disks, I check the 1st, OS partition for
>>> errors, and it came up with several
>>> Error, Number 1608, File record marked used, File [file number]
>>> Lots of them. And it doesn't give the option of fixing them.

>>
>>> Thanks,
>>> Liam

>
> Yes I dismissed it because it's not the cause but a trigger for a
> symptom.
> PC works fine with BF2 + tons of other software.
> PC gets all upgraded hardware.
> Issues begin.
> System gets reformatted and OS reinstalled.
> System locks up and often has to be hard booted, even before BF2 is
> installed.
> System and BF2 works fine on on-board video and a different video
> card, crashes with video card in question.
> Uninstalling BF2 will keep it from crashing after exiting BF2,
> obviously, but it's not going to fix the problems with the video card.
 
Re: BSOD referencing win32k.sys; please help

Thanks, but if you actually read any of those links, they all discuss
issues regarding bad RAM or videocard/video drivers and win32k.sys.
None of those (at least none of the ones I looked at) have any
discussion regarding the game causing the problem, but being one of
the programs that trigger the already existing issue.
I can come up with hits with:
Quake:
http://www.google.com/search?hl=en&...008&q=0x00000050+win32k.sys+quake&btnG=Search
and Bioshock:
http://www.google.com/search?hl=en&...&q=0x00000050+win32k.sys+bioshock&btnG=Search
and Doom:
http://www.google.com/search?hl=en&...2008&q=0x00000050+win32k.sys+doom&btnG=Search
and Outlook:
http://www.google.com/search?hl=en&...8&q=0x00000050+win32k.sys+outlook&btnG=Search
etc...

On Jan 21, 2:45 pm, "Gerry" <ge...@nospam.com> wrote:
> The link is there somewhere. Just look at the number of threads in this
> Google link:http://www.google.com/search?hl=en&lr=&safe=off&num=10&q=0x00000050+w...
>
> mechphi...@gmail.com wrote:
> > On Jan 21, 12:27 pm, "Gerry" <ge...@nospam.com> wrote:
> >> You dismissed this suggestion earlier. Have you tried uninstalling
> >> Battlefield 2?

>
> >> It is a simple thing to try!

>
> >> --

>
> >> Hope this helps.

>
> >> Gerry
> >> ~~~~
> >> FCA
> >> Stourport, England
> >> Enquire, plan and execute
> >> ~~~~~~~~~~~~~~~~~~~

>
> >> mechphi...@gmail.com wrote:
> >>> On Jan 21, 10:40 am, mechphi...@gmail.com wrote:
> >>>> On Jan 18, 5:24 pm, mechphi...@gmail.com wrote:

>
> >>>>> On Jan 18, 1:26 pm, Thee Chicago Wolf <.@.> wrote:

>
> >>>>>>> Thanks for the reply!
> >>>>>>> The mobo is a GIGABYTE GA-M61P-S3 AM2.
> >>>>>>> (It's actually the 2nd mobo we've tried. The first one, brand
> >>>>>>> new, different model, was overheating so bad the Northbridge was
> >>>>>>> reaching temps of 100C! After that, the harddrive started
> >>>>>>> showing partition errors and corrupted data. So, new board...)
> >>>>>>> and it has the latest BIOS, v.6, out of the box. I had thought
> >>>>>>> of downflashing the BIOS to an earlier version, but I want to
> >>>>>>> avoid that at all costs if possible.

>
> >>>>>>> The OS is completely up to date with the Windows Update,
> >>>>>>> including "software" and "hardware" options.
> >>>>>>> The win32k.sys in windows\system32 is dated: 3/8/2007.

>
> >>>>>>> Well, I hope something from this helps.
> >>>>>>> I appreciate the feedback!
> >>>>>>> -Liam

>
> >>>>>> Liam,

>
> >>>>>> The win32k.sys from 3/8/07 is the one from WU. Ok, there is a KB
> >>>>>> hotfix (from July 07) you might want to try that is related to
> >>>>>> GDI and
> >>>>>> win32k.sys that might help. View it
> >>>>>> here:http://support.microsoft.com/kb/939884

>
> >>>>>> To get the hotfix, click the link in the
> >>>>>> KBhttp://go.microsoft.com/?linkid=6294451andthenfillinthe form
> >>>>>> with your Product version (XP Service Pack 2), Platform (32-bit
> >>>>>> x86),
> >>>>>> language (English), and a valid e-mail address. In about 2-6
> >>>>>> hours someone from Microsoft e-mails you a link to a password
> >>>>>> protected hotfix (with a password of course).

>
> >>>>>> In the meantime and, as a supplement, you should also install the
> >>>>>> November DirectX 9 redistributable package since it updates some
> >>>>>> DirectX files. It's 64MB so I hope you have high-speed Internet.
> >>>>>> Grab
> >>>>>> it
> >>>>>> here:http://www.microsoft.com/downloads/details.aspx?familyid=1A2393C0-1B2...

>
> >>>>>> Let the group know how it goes.

>
> >>>>>> - Thee Chicago Wolf

>
> >>>>> Well, I still have yet to receive a reply from MS regarding the
> >>>>> hotfix.
> >>>>> In the meantime, I tried the DX9 package: no change.
> >>>>> I also went ahead and tried the new 8.1 Catalyst drivers released
> >>>>> 2 days ago; also no change.
> >>>>> I swapped the card out with another one, (different make and
> >>>>> model), and it worked fine. It ran for hours with everything I
> >>>>> could do to make it crash, and it wouldn't. Sounds like that's my
> >>>>> answer.
> >>>>> If I get a reply back from MS about the win32k.sys, I'll try that,
> >>>>> but the PC's owner is probably going to go ahead and see if he can
> >>>>> get a new video card.

>
> >>>>> Thanks for your help!
> >>>>> -Liam

>
> >>>> Well, still waiting on the hotfix... on this last crash/reboot,
> >>>> though right before it shows the Windows splash screen it BSOD now
> >>>> (even in Safe Mode) with the error:
> >>>> process1_initialization_failed ... 0x0000006B
> >>>> The only thing I can find about that relates to upgrading TO Win XP
> >>>> or involving some Norton software, which this does not have.
> >>>> Tried using "Last known working configuration" but that doesn't
> >>>> help. Tried doing an OS repair with the WinXP install disk, but
> >>>> oddly, while it does seen there's an existing \WINDOWS, it only
> >>>> gives me the option to delete the install and install a new OS, no
> >>>> option to repair the current Windows. (I get the repair console
> >>>> earlier in the boot process...but I can't think of how I'd be able
> >>>> to possibly "repair" windows with the console.)

>
> >>>> I'm thinking I have no choice now but to reinstall Windows
> >>>> completely, and then go right to that hotfix.

>
> >>> Sorry, one more bit of info:
> >>> Using Partition Magic boot disks, I check the 1st, OS partition for
> >>> errors, and it came up with several
> >>> Error, Number 1608, File record marked used, File [file number]
> >>> Lots of them. And it doesn't give the option of fixing them.

>
> >>> Thanks,
> >>> Liam

>
> > Yes I dismissed it because it's not the cause but a trigger for a
> > symptom.
> > PC works fine with BF2 + tons of other software.
> > PC gets all upgraded hardware.
> > Issues begin.
> > System gets reformatted and OS reinstalled.
> > System locks up and often has to be hard booted, even before BF2 is
> > installed.
> > System and BF2 works fine on on-board video and a different video
> > card, crashes with video card in question.
> > Uninstalling BF2 will keep it from crashing after exiting BF2,
> > obviously, but it's not going to fix the problems with the video card.
 
Re: BSOD referencing win32k.sys; please help

I appreciate your offering suggestions, but again--no good.
I go there and do a search for both win32k.sys and 0x0'50 every thread
that comes up never discusses issues with the game but rather problems
with RAM or video card (drivers).
Funny, that.
=)
-Liam

On Jan 21, 2:54 pm, "Gerry" <ge...@nospam.com> wrote:
> Have you tried here:http://www.totalgamingnetwork.com/main/forumdisplay.php?f=571&order=d...
>
> --
>
> Hope this helps.
>
> Gerry
> ~~~~
> FCA
> Stourport, England
> Enquire, plan and execute
> ~~~~~~~~~~~~~~~~~~~
>
> mechphi...@gmail.com wrote:
> > On Jan 21, 12:27 pm, "Gerry" <ge...@nospam.com> wrote:
> >> You dismissed this suggestion earlier. Have you tried uninstalling
> >> Battlefield 2?

>
> >> It is a simple thing to try!

>
> >> --

>
> >> Hope this helps.

>
> >> Gerry
> >> ~~~~
> >> FCA
> >> Stourport, England
> >> Enquire, plan and execute
> >> ~~~~~~~~~~~~~~~~~~~

>
> >> mechphi...@gmail.com wrote:
> >>> On Jan 21, 10:40 am, mechphi...@gmail.com wrote:
> >>>> On Jan 18, 5:24 pm, mechphi...@gmail.com wrote:

>
> >>>>> On Jan 18, 1:26 pm, Thee Chicago Wolf <.@.> wrote:

>
> >>>>>>> Thanks for the reply!
> >>>>>>> The mobo is a GIGABYTE GA-M61P-S3 AM2.
> >>>>>>> (It's actually the 2nd mobo we've tried. The first one, brand
> >>>>>>> new, different model, was overheating so bad the Northbridge was
> >>>>>>> reaching temps of 100C! After that, the harddrive started
> >>>>>>> showing partition errors and corrupted data. So, new board...)
> >>>>>>> and it has the latest BIOS, v.6, out of the box. I had thought
> >>>>>>> of downflashing the BIOS to an earlier version, but I want to
> >>>>>>> avoid that at all costs if possible.

>
> >>>>>>> The OS is completely up to date with the Windows Update,
> >>>>>>> including "software" and "hardware" options.
> >>>>>>> The win32k.sys in windows\system32 is dated: 3/8/2007.

>
> >>>>>>> Well, I hope something from this helps.
> >>>>>>> I appreciate the feedback!
> >>>>>>> -Liam

>
> >>>>>> Liam,

>
> >>>>>> The win32k.sys from 3/8/07 is the one from WU. Ok, there is a KB
> >>>>>> hotfix (from July 07) you might want to try that is related to
> >>>>>> GDI and
> >>>>>> win32k.sys that might help. View it
> >>>>>> here:http://support.microsoft.com/kb/939884

>
> >>>>>> To get the hotfix, click the link in the
> >>>>>> KBhttp://go.microsoft.com/?linkid=6294451andthenfillinthe form
> >>>>>> with your Product version (XP Service Pack 2), Platform (32-bit
> >>>>>> x86),
> >>>>>> language (English), and a valid e-mail address. In about 2-6
> >>>>>> hours someone from Microsoft e-mails you a link to a password
> >>>>>> protected hotfix (with a password of course).

>
> >>>>>> In the meantime and, as a supplement, you should also install the
> >>>>>> November DirectX 9 redistributable package since it updates some
> >>>>>> DirectX files. It's 64MB so I hope you have high-speed Internet.
> >>>>>> Grab
> >>>>>> it
> >>>>>> here:http://www.microsoft.com/downloads/details.aspx?familyid=1A2393C0-1B2...

>
> >>>>>> Let the group know how it goes.

>
> >>>>>> - Thee Chicago Wolf

>
> >>>>> Well, I still have yet to receive a reply from MS regarding the
> >>>>> hotfix.
> >>>>> In the meantime, I tried the DX9 package: no change.
> >>>>> I also went ahead and tried the new 8.1 Catalyst drivers released
> >>>>> 2 days ago; also no change.
> >>>>> I swapped the card out with another one, (different make and
> >>>>> model), and it worked fine. It ran for hours with everything I
> >>>>> could do to make it crash, and it wouldn't. Sounds like that's my
> >>>>> answer.
> >>>>> If I get a reply back from MS about the win32k.sys, I'll try that,
> >>>>> but the PC's owner is probably going to go ahead and see if he can
> >>>>> get a new video card.

>
> >>>>> Thanks for your help!
> >>>>> -Liam

>
> >>>> Well, still waiting on the hotfix... on this last crash/reboot,
> >>>> though right before it shows the Windows splash screen it BSOD now
> >>>> (even in Safe Mode) with the error:
> >>>> process1_initialization_failed ... 0x0000006B
> >>>> The only thing I can find about that relates to upgrading TO Win XP
> >>>> or involving some Norton software, which this does not have.
> >>>> Tried using "Last known working configuration" but that doesn't
> >>>> help. Tried doing an OS repair with the WinXP install disk, but
> >>>> oddly, while it does seen there's an existing \WINDOWS, it only
> >>>> gives me the option to delete the install and install a new OS, no
> >>>> option to repair the current Windows. (I get the repair console
> >>>> earlier in the boot process...but I can't think of how I'd be able
> >>>> to possibly "repair" windows with the console.)

>
> >>>> I'm thinking I have no choice now but to reinstall Windows
> >>>> completely, and then go right to that hotfix.

>
> >>> Sorry, one more bit of info:
> >>> Using Partition Magic boot disks, I check the 1st, OS partition for
> >>> errors, and it came up with several
> >>> Error, Number 1608, File record marked used, File [file number]
> >>> Lots of them. And it doesn't give the option of fixing them.

>
> >>> Thanks,
> >>> Liam

>
> > Yes I dismissed it because it's not the cause but a trigger for a
> > symptom.
> > PC works fine with BF2 + tons of other software.
> > PC gets all upgraded hardware.
> > Issues begin.
> > System gets reformatted and OS reinstalled.
> > System locks up and often has to be hard booted, even before BF2 is
> > installed.
> > System and BF2 works fine on on-board video and a different video
> > card, crashes with video card in question.
> > Uninstalling BF2 will keep it from crashing after exiting BF2,
> > obviously, but it's not going to fix the problems with the video card.
 
Re: BSOD referencing win32k.sys; please help

On Jan 17, 7:27 pm, Liam <n...@celticbear.com> wrote:
> I'm working on a PC that keeps crashing.
> I've completely repartitioned and formatted the drive in NTFS, using
> whatever sizes WinXP Pro defaulted to. Clean OS install. All the
> automated updates.
>
> Whenever a game is played on the system, it crashes and BSOD
> innediately after (minidump and bugcheck to follow.)
> I've run memtest86+ and the RAM checks fine. Chkdsk /f /r finds no
> errors.
>
> Please help me figure out what I need to look into?
> Thanks for any assistance!
> Liam
>
> BUGCHECK:
>
> Microsoft (R) Windows Debugger Version 6.8.0004.0 X86
> Copyright (c) Microsoft Corporation. All rights reserved.
>
> Loading Dump File [c:\windows\minidump\Mini011708-01.dmp]
> Mini Kernel Dump File: Only registers and stack trace are available
>
> Symbol search path is: srv*c:\symbols*http://msdl.microsoft.com/
> download/symbols
> Executable search path is: c:\windows\i386
> Windows XP Kernel Version 2600 (Service Pack 2) MP (2 procs) Free x86
> compatible
> Product: WinNt, suite: TerminalServer SingleUserTS
> Built by: 2600.xpsp_sp2_gdr.070227-2254
> Kernel base = 0x804d7000 PsLoadedModuleList = 0x8055c700
> Debug session time: Thu Jan 17 17:46:36.187 2008 (GMT-6)
> System Uptime: 0 days 0:30:08.882
> Loading Kernel Symbols
> ............................................................................­....................................................
> Loading User Symbols
> Loading unloaded module list
> ..........
> ***************************************************************************­****
> *
> *
> *                        Bugcheck
> Analysis                                    *
> *
> *
> ***************************************************************************­****
>
> Use !analyze -v to get detailed debugging information.
>
> BugCheck 10000050, {e1a7e304, 0, bf89412b, 1}
>
> Could not read faulting driver name
>
> Probably caused by : win32k.sys ( win32k!WatchdogDrvGetDirectDrawInfo
> +b1 )
>
> Followup: MachineOwner
> ---------
>
> 0: kd> !analyze -v
> ***************************************************************************­****
> *
> *
> *                        Bugcheck
> Analysis                                    *
> *
> *
> ***************************************************************************­****
>
> PAGE_FAULT_IN_NONPAGED_AREA (50)
> Invalid system memory was referenced.  This cannot be protected by try-
> except,
> it must be protected by a Probe.  Typically the address is just plain
> bad or it
> is pointing at freed memory.
> Arguments:
> Arg1: e1a7e304, memory referenced.
> Arg2: 00000000, value 0 = read operation, 1 = write operation.
> Arg3: bf89412b, If non-zero, the instruction address which referenced
> the bad memory
>         address.
> Arg4: 00000001, (reserved)
>
> Debugging Details:
> ------------------
>
> Could not read faulting driver name
>
> READ_ADDRESS:  e1a7e304
>
> FAULTING_IP:
> win32k!WatchdogDrvGetDirectDrawInfo+b1
> bf89412b 8b0e            mov     ecx,dword ptr [esi]
>
> MM_INTERNAL_CODE:  1
>
> CUSTOMER_CRASH_COUNT:  1
>
> DEFAULT_BUCKET_ID:  DRIVER_FAULT
>
> BUGCHECK_STR:  0x50
>
> PROCESS_NAME:  BF2.exe
>
> LAST_CONTROL_TRANSFER:  from bf008af2 to bf89412b
>
> STACK_TEXT:
> ab51c3b0 bf008af2 e5ce1080 e8f16a24 ab51c3ec win32k!
> WatchdogDrvGetDirectDrawInfo+0xb1
> ab51c3f8 bf009033 00000001 e79bf798 ab51c480 dxg!vDdEnableDriver+0x8a
> ab51c414 bf876ded e8f162d8 00000001 e13dc2d8 dxg!DxDdEnableDirectDraw
> +0xbf
> ab51c434 bf89173d ab51c5d4 e1802f68 00000000 win32k!
> PDEVOBJ::bMakeSurface+0xe2
> ab51c460 bf89213d e1802f68 e1a60270 e895c6f8 win32k!hCreateHDEV+0x3a9
> ab51c5d8 bf898a80 ab51c6a0 00000000 00000001 win32k!DrvCreateMDEV
> +0x4dc
> ab51c6cc bf89ace5 ab51c6a0 e3fb0008 00000000 win32k!
> DrvChangeDisplaySettings+0x251
> ab51c710 bf89abd8 0012f9f4 00000000 00000000 win32k!
> xxxUserChangeDisplaySettings+0x141
> ab51c738 8054086c 0012f9f4 00000000 00000000 win32k!
> NtUserChangeDisplaySettings+0x4a
> ab51c738 7c90eb94 0012f9f4 00000000 00000000 nt!KiFastCallEntry+0xfc
> WARNING: Frame IP not in any known module. Following frames may be
> wrong.
> 0012f9fc 00000000 00000000 00000000 00000000 0x7c90eb94
>
> STACK_COMMAND:  kb
>
> FOLLOWUP_IP:
> win32k!WatchdogDrvGetDirectDrawInfo+b1
> bf89412b 8b0e            mov     ecx,dword ptr [esi]
>
> SYMBOL_STACK_INDEX:  0
>
> SYMBOL_NAME:  win32k!WatchdogDrvGetDirectDrawInfo+b1
>
> FOLLOWUP_NAME:  MachineOwner
>
> MODULE_NAME: win32k
>
> IMAGE_NAME:  win32k.sys
>
> DEBUG_FLR_IMAGE_TIMESTAMP:  45f013f6
>
> FAILURE_BUCKET_ID:  0x50_win32k!WatchdogDrvGetDirectDrawInfo+b1
>
> BUCKET_ID:  0x50_win32k!WatchdogDrvGetDirectDrawInfo+b1
>
> Followup: MachineOwner
> ---------


You aren't by any chance running a Radeon HD series card, are you?
Because I am and I'm having that exact problem, especially when
minimizing, restoring, or alt-f4ing different games...

Tell me if you fix.
 
Re: BSOD referencing win32k.sys; please help

On Feb 1, 7:20 am, STuf...@gmail.com wrote:
> On Jan 17, 7:27 pm, Liam <n...@celticbear.com> wrote:
>
>
>
> > I'm working on a PC that keeps crashing.
> > I've completely repartitioned and formatted the drive in NTFS, using
> > whatever sizes WinXP Pro defaulted to. Clean OS install. All the
> > automated updates.

>
> > Whenever a game is played on the system, it crashes and BSOD
> > innediately after (minidump and bugcheck to follow.)
> > I've run memtest86+ and the RAM checks fine. Chkdsk /f /r finds no
> > errors.

>
> > Please help me figure out what I need to look into?
> > Thanks for any assistance!
> > Liam

>
> > BUGCHECK:

>
> > Microsoft (R) Windows Debugger Version 6.8.0004.0 X86
> > Copyright (c) Microsoft Corporation. All rights reserved.

>
> > Loading Dump File [c:\windows\minidump\Mini011708-01.dmp]
> > Mini Kernel Dump File: Only registers and stack trace are available

>
> > Symbol search path is: srv*c:\symbols*http://msdl.microsoft.com/
> > download/symbols
> > Executable search path is: c:\windows\i386
> > Windows XP Kernel Version 2600 (Service Pack 2) MP (2 procs) Free x86
> > compatible
> > Product: WinNt, suite: TerminalServer SingleUserTS
> > Built by: 2600.xpsp_sp2_gdr.070227-2254
> > Kernel base = 0x804d7000 PsLoadedModuleList = 0x8055c700
> > Debug session time: Thu Jan 17 17:46:36.187 2008 (GMT-6)
> > System Uptime: 0 days 0:30:08.882
> > Loading Kernel Symbols
> > ............................................................................­....................................................
> > Loading User Symbols
> > Loading unloaded module list
> > ..........
> > ***************************************************************************­****
> > *
> > *
> > * Bugcheck
> > Analysis *
> > *
> > *
> > ***************************************************************************­****

>
> > Use !analyze -v to get detailed debugging information.

>
> > BugCheck 10000050, {e1a7e304, 0, bf89412b, 1}

>
> > Could not read faulting driver name

>
> > Probably caused by : win32k.sys ( win32k!WatchdogDrvGetDirectDrawInfo
> > +b1 )

>
> > Followup: MachineOwner
> > ---------

>
> > 0: kd> !analyze -v
> > ***************************************************************************­****
> > *
> > *
> > * Bugcheck
> > Analysis *
> > *
> > *
> > ***************************************************************************­****

>
> > PAGE_FAULT_IN_NONPAGED_AREA (50)
> > Invalid system memory was referenced. This cannot be protected by try-
> > except,
> > it must be protected by a Probe. Typically the address is just plain
> > bad or it
> > is pointing at freed memory.
> > Arguments:
> > Arg1: e1a7e304, memory referenced.
> > Arg2: 00000000, value 0 = read operation, 1 = write operation.
> > Arg3: bf89412b, If non-zero, the instruction address which referenced
> > the bad memory
> > address.
> > Arg4: 00000001, (reserved)

>
> > Debugging Details:
> > ------------------

>
> > Could not read faulting driver name

>
> > READ_ADDRESS: e1a7e304

>
> > FAULTING_IP:
> > win32k!WatchdogDrvGetDirectDrawInfo+b1
> > bf89412b 8b0e mov ecx,dword ptr [esi]

>
> > MM_INTERNAL_CODE: 1

>
> > CUSTOMER_CRASH_COUNT: 1

>
> > DEFAULT_BUCKET_ID: DRIVER_FAULT

>
> > BUGCHECK_STR: 0x50

>
> > PROCESS_NAME: BF2.exe

>
> > LAST_CONTROL_TRANSFER: from bf008af2 to bf89412b

>
> > STACK_TEXT:
> > ab51c3b0 bf008af2 e5ce1080 e8f16a24 ab51c3ec win32k!
> > WatchdogDrvGetDirectDrawInfo+0xb1
> > ab51c3f8 bf009033 00000001 e79bf798 ab51c480 dxg!vDdEnableDriver+0x8a
> > ab51c414 bf876ded e8f162d8 00000001 e13dc2d8 dxg!DxDdEnableDirectDraw
> > +0xbf
> > ab51c434 bf89173d ab51c5d4 e1802f68 00000000 win32k!
> > PDEVOBJ::bMakeSurface+0xe2
> > ab51c460 bf89213d e1802f68 e1a60270 e895c6f8 win32k!hCreateHDEV+0x3a9
> > ab51c5d8 bf898a80 ab51c6a0 00000000 00000001 win32k!DrvCreateMDEV
> > +0x4dc
> > ab51c6cc bf89ace5 ab51c6a0 e3fb0008 00000000 win32k!
> > DrvChangeDisplaySettings+0x251
> > ab51c710 bf89abd8 0012f9f4 00000000 00000000 win32k!
> > xxxUserChangeDisplaySettings+0x141
> > ab51c738 8054086c 0012f9f4 00000000 00000000 win32k!
> > NtUserChangeDisplaySettings+0x4a
> > ab51c738 7c90eb94 0012f9f4 00000000 00000000 nt!KiFastCallEntry+0xfc
> > WARNING: Frame IP not in any known module. Following frames may be
> > wrong.
> > 0012f9fc 00000000 00000000 00000000 00000000 0x7c90eb94

>
> > STACK_COMMAND: kb

>
> > FOLLOWUP_IP:
> > win32k!WatchdogDrvGetDirectDrawInfo+b1
> > bf89412b 8b0e mov ecx,dword ptr [esi]

>
> > SYMBOL_STACK_INDEX: 0

>
> > SYMBOL_NAME: win32k!WatchdogDrvGetDirectDrawInfo+b1

>
> > FOLLOWUP_NAME: MachineOwner

>
> > MODULE_NAME: win32k

>
> > IMAGE_NAME: win32k.sys

>
> > DEBUG_FLR_IMAGE_TIMESTAMP: 45f013f6

>
> > FAILURE_BUCKET_ID: 0x50_win32k!WatchdogDrvGetDirectDrawInfo+b1

>
> > BUCKET_ID: 0x50_win32k!WatchdogDrvGetDirectDrawInfo+b1

>
> > Followup: MachineOwner
> > ---------

>
> You aren't by any chance running a Radeon HD series card, are you?
> Because I am and I'm having that exact problem, especially when
> minimizing, restoring, or alt-f4ing different games...
>
> Tell me if you fix.

==
"win32k.sys" Is Graphical Sub-System .. Try Updating Your Video Card
Drivers

Also..
1 Minidump is Insufficient to determine the root cause of the problem
Zip 5-6 Recent minidumps and upload to any free web hosting and give
us the link
==
 
Re: BSOD referencing win32k.sys; please help

On Feb 1, 7:20 am, STuf...@gmail.com wrote:
> On Jan 17, 7:27 pm, Liam <n...@celticbear.com> wrote:
>
>
>
> > I'm working on a PC that keeps crashing.
> > I've completely repartitioned and formatted the drive in NTFS, using
> > whatever sizes WinXP Pro defaulted to. Clean OS install. All the
> > automated updates.

>
> > Whenever a game is played on the system, it crashes and BSOD
> > innediately after (minidump and bugcheck to follow.)
> > I've run memtest86+ and the RAM checks fine. Chkdsk /f /r finds no
> > errors.

>
> > Please help me figure out what I need to look into?
> > Thanks for any assistance!
> > Liam

>
> > BUGCHECK:

>
> > Microsoft (R) Windows Debugger Version 6.8.0004.0 X86
> > Copyright (c) Microsoft Corporation. All rights reserved.

>
> > Loading Dump File [c:\windows\minidump\Mini011708-01.dmp]
> > Mini Kernel Dump File: Only registers and stack trace are available

>
> > Symbol search path is: srv*c:\symbols*http://msdl.microsoft.com/
> > download/symbols
> > Executable search path is: c:\windows\i386
> > Windows XP Kernel Version 2600 (Service Pack 2) MP (2 procs) Free x86
> > compatible
> > Product: WinNt, suite: TerminalServer SingleUserTS
> > Built by: 2600.xpsp_sp2_gdr.070227-2254
> > Kernel base = 0x804d7000 PsLoadedModuleList = 0x8055c700
> > Debug session time: Thu Jan 17 17:46:36.187 2008 (GMT-6)
> > System Uptime: 0 days 0:30:08.882
> > Loading Kernel Symbols
> > ............................................................................­....................................................
> > Loading User Symbols
> > Loading unloaded module list
> > ..........
> > ***************************************************************************­****
> > *
> > *
> > * Bugcheck
> > Analysis *
> > *
> > *
> > ***************************************************************************­****

>
> > Use !analyze -v to get detailed debugging information.

>
> > BugCheck 10000050, {e1a7e304, 0, bf89412b, 1}

>
> > Could not read faulting driver name

>
> > Probably caused by : win32k.sys ( win32k!WatchdogDrvGetDirectDrawInfo
> > +b1 )

>
> > Followup: MachineOwner
> > ---------

>
> > 0: kd> !analyze -v
> > ***************************************************************************­****
> > *
> > *
> > * Bugcheck
> > Analysis *
> > *
> > *
> > ***************************************************************************­****

>
> > PAGE_FAULT_IN_NONPAGED_AREA (50)
> > Invalid system memory was referenced. This cannot be protected by try-
> > except,
> > it must be protected by a Probe. Typically the address is just plain
> > bad or it
> > is pointing at freed memory.
> > Arguments:
> > Arg1: e1a7e304, memory referenced.
> > Arg2: 00000000, value 0 = read operation, 1 = write operation.
> > Arg3: bf89412b, If non-zero, the instruction address which referenced
> > the bad memory
> > address.
> > Arg4: 00000001, (reserved)

>
> > Debugging Details:
> > ------------------

>
> > Could not read faulting driver name

>
> > READ_ADDRESS: e1a7e304

>
> > FAULTING_IP:
> > win32k!WatchdogDrvGetDirectDrawInfo+b1
> > bf89412b 8b0e mov ecx,dword ptr [esi]

>
> > MM_INTERNAL_CODE: 1

>
> > CUSTOMER_CRASH_COUNT: 1

>
> > DEFAULT_BUCKET_ID: DRIVER_FAULT

>
> > BUGCHECK_STR: 0x50

>
> > PROCESS_NAME: BF2.exe

>
> > LAST_CONTROL_TRANSFER: from bf008af2 to bf89412b

>
> > STACK_TEXT:
> > ab51c3b0 bf008af2 e5ce1080 e8f16a24 ab51c3ec win32k!
> > WatchdogDrvGetDirectDrawInfo+0xb1
> > ab51c3f8 bf009033 00000001 e79bf798 ab51c480 dxg!vDdEnableDriver+0x8a
> > ab51c414 bf876ded e8f162d8 00000001 e13dc2d8 dxg!DxDdEnableDirectDraw
> > +0xbf
> > ab51c434 bf89173d ab51c5d4 e1802f68 00000000 win32k!
> > PDEVOBJ::bMakeSurface+0xe2
> > ab51c460 bf89213d e1802f68 e1a60270 e895c6f8 win32k!hCreateHDEV+0x3a9
> > ab51c5d8 bf898a80 ab51c6a0 00000000 00000001 win32k!DrvCreateMDEV
> > +0x4dc
> > ab51c6cc bf89ace5 ab51c6a0 e3fb0008 00000000 win32k!
> > DrvChangeDisplaySettings+0x251
> > ab51c710 bf89abd8 0012f9f4 00000000 00000000 win32k!
> > xxxUserChangeDisplaySettings+0x141
> > ab51c738 8054086c 0012f9f4 00000000 00000000 win32k!
> > NtUserChangeDisplaySettings+0x4a
> > ab51c738 7c90eb94 0012f9f4 00000000 00000000 nt!KiFastCallEntry+0xfc
> > WARNING: Frame IP not in any known module. Following frames may be
> > wrong.
> > 0012f9fc 00000000 00000000 00000000 00000000 0x7c90eb94

>
> > STACK_COMMAND: kb

>
> > FOLLOWUP_IP:
> > win32k!WatchdogDrvGetDirectDrawInfo+b1
> > bf89412b 8b0e mov ecx,dword ptr [esi]

>
> > SYMBOL_STACK_INDEX: 0

>
> > SYMBOL_NAME: win32k!WatchdogDrvGetDirectDrawInfo+b1

>
> > FOLLOWUP_NAME: MachineOwner

>
> > MODULE_NAME: win32k

>
> > IMAGE_NAME: win32k.sys

>
> > DEBUG_FLR_IMAGE_TIMESTAMP: 45f013f6

>
> > FAILURE_BUCKET_ID: 0x50_win32k!WatchdogDrvGetDirectDrawInfo+b1

>
> > BUCKET_ID: 0x50_win32k!WatchdogDrvGetDirectDrawInfo+b1

>
> > Followup: MachineOwner
> > ---------

>
> You aren't by any chance running a Radeon HD series card, are you?
> Because I am and I'm having that exact problem, especially when
> minimizing, restoring, or alt-f4ing different games...
>
> Tell me if you fix.


==
"win32k.sys" Is Graphical Sub-System .. Try Updating Your Video Card
Drivers

Also..
1 Minidump is Insufficient to determine the root cause of the problem
Zip 5-6 Recent minidumps and upload to any free web hosting and give
us the link
==
 
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