No solution to Update error 57E?

  • Thread starter Thread starter AndyF
  • Start date Start date
A

AndyF

Guest
Greetings...

I have been dealing with Windows Update and getting error code 57E now
for weeks. I am running Vista Ultimate 32 and though I have viewed what
I think is every post on Vistaheads regarding this error, nothing seems
to work - the error simply persists. I have shut down popup blockers,
and even my virus software and yet nothing I do allows these 5 updates
(for Office components) to get installed without producing error code
57E.

What is even more frustrating is that I cannot find anywhere on the Web
that translates what this error really means. Seems silly to have error
codes with no reference anywhere to tell a user what a given code like
this means. At least that would lead someone in some direction - but
even on MSDN there is no find on any search for Error Code 57E.

I am ready to give up and would like to know if there is a way to
simply "reject" updates. Can I get these off my system? I am convinced
they will never run, so what's the point? How does one get them out of
Windows update so I can just shutdown without this tiresome message that
updates are waiting each time I shutdown.

As well, can anyone suggest a way to get through to Microsoft?
Allegedly I have support for Vista, packaged with my new Dell machine,
but Dell wont help me, and MS does not seem to have any way to break
through the 'clutter' and just ask someone what this is all about.

Any help would be greatly appreciated. Normally I am an MS and Vista
supporter, but this problem is the worst I have dealt with in years -
just no way to make it all go away - and no solution to be found!

Thanks!

AndyF


--
AndyF
Posted via http://www.vistaheads.com
 
Re: No solution to Update error 57E?

You can attempt to update the version of Office that is installed here:

http://office.microsoft.com/en-us/downloads/maincatalog.aspx

Since you did not post which version of Office, please go here and enter
' error code 57E ' in the ' Help and How-to ' line, and then click
Search:
http://office.microsoft.com/en-us/help/FX100485361033.aspx?pid=CL100605171033

If no worthwhile hits turn up, click the ' Tailor results to the
Microsoft Office products you have installed ' link and enter the
specific Office products installed to refine the search. Hopefully, you
will at least be provided a clue or a link to further assistance after
doing so.
You could also try posting to this Office newsgroup for 'expert'
assistance :

Office Updates [web-based]
http://www.microsoft.com/communitie...85a-a8a4-4c3f-ada9-fb3986d25469&lang=en&cr=US

Office Updates [NNTP]
news://msnews.microsoft.com/microsoft.public.officeupdate

MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============



AndyF wrote:

> Greetings...
>
> I have been dealing with Windows Update and getting error code 57E now
> for weeks. I am running Vista Ultimate 32 and though I have viewed what
> I think is every post on Vistaheads regarding this error, nothing seems
> to work - the error simply persists. I have shut down popup blockers,
> and even my virus software and yet nothing I do allows these 5 updates
> (for Office components) to get installed without producing error code
> 57E.
>
> What is even more frustrating is that I cannot find anywhere on the Web
> that translates what this error really means. Seems silly to have error
> codes with no reference anywhere to tell a user what a given code like
> this means. At least that would lead someone in some direction - but
> even on MSDN there is no find on any search for Error Code 57E.
>
> I am ready to give up and would like to know if there is a way to
> simply "reject" updates. Can I get these off my system? I am convinced
> they will never run, so what's the point? How does one get them out of
> Windows update so I can just shutdown without this tiresome message that
> updates are waiting each time I shutdown.
>
> As well, can anyone suggest a way to get through to Microsoft?
> Allegedly I have support for Vista, packaged with my new Dell machine,
> but Dell wont help me, and MS does not seem to have any way to break
> through the 'clutter' and just ask someone what this is all about.
>
> Any help would be greatly appreciated. Normally I am an MS and Vista
> supporter, but this problem is the worst I have dealt with in years -
> just no way to make it all go away - and no solution to be found!
>
> Thanks!
>
> AndyF
>
>
 
Re: No solution to Update error 57E?

"AndyF" <AndyF.35s40h@no-mx.forums.vistaheads.com> wrote in message
news:AndyF.35s40h@no-mx.forums.vistaheads.com...

> What is even more frustrating is that I cannot find anywhere on the Web
> that translates what this error really means. Seems silly to have error
> codes with no reference anywhere to tell a user what a given code like
> this means. At least that would lead someone in some direction - but
> even on MSDN there is no find on any search for Error Code 57E.


<cmd_output OS="XPsp2">
F:\>set /a c = 0x57E
1406
F:\>net helpmsg %c%

Cannot create a top-level child window.
</cmd_output>

You can probably do that on your OS too... <eg>


FYI

Robert Aldwinckle
---
 
Re: No solution to Update error 57E?


MowGreen,

Thanks very much for the reply and I am sorry I neglected to list that
I am running Office 2003. I used a couple of your links and searched on
'Error Code 57E' but nothing relating to 57E comes up - just stuff
related to 'Error' and 'Code'. But I will follow your further
suggestions and see if I can crack this nut because I spoke with a
co-worker today and would'nt you know it - he is having the same
problem! Has to be some good reason and some work-around out there.
Just wish I had some idea of what I am dealing with - ya know, some
direction to go in.

None the less, I will persevere and if I learn anything I will post it
on VistaHeads as it seems a number of people run into this.

Again, many thanks to you for the reply!

AndyF


--
AndyF
Posted via http://www.vistaheads.com
 
Re: No solution to Update error 57E?

You certainly have a little company:
http://groups.google.com/groups/sea...rt=0&scoring=d&hl=en&ie=UTF-8&safe=off&num=20

Might be worth a go:
http://groups.google.com/group/microsoft.public.windowsupdate/msg/178a2cc7c0599922
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


AndyF wrote:
> MowGreen,
>
> Thanks very much for the reply and I am sorry I neglected to list that
> I am running Office 2003. I used a couple of your links and searched on
> 'Error Code 57E' but nothing relating to 57E comes up - just stuff
> related to 'Error' and 'Code'. But I will follow your further
> suggestions and see if I can crack this nut because I spoke with a
> co-worker today and would'nt you know it - he is having the same
> problem! Has to be some good reason and some work-around out there.
> Just wish I had some idea of what I am dealing with - ya know, some
> direction to go in.
>
> None the less, I will persevere and if I learn anything I will post it
> on VistaHeads as it seems a number of people run into this.
>
> Again, many thanks to you for the reply!
>
> AndyF
 
Re: No solution to Update error 57E?


PA Bear...

Thanks for the info - I appreciate your time and reply. I saw an
earlier post of yours in which you suggest downloading the 2003 SP3
update and then it says "insert your 2007 CD" and I presumed that was a
typo - that you meant insert your 2003 CD...

I tried that pathway and found that I already had the SP3 update
installed but figured maybe a repair and then another try at these 5
2003 Security updates might do the trick. Unfortunately, they didnt...
Got the same thing - this pain in the neck 57E error.

Still, your links are helpful and ya, I guess I am not alone - it kind
of gives me a bit of hope and well, a sort of determination that
eventually someone is going to have the answer to this - so I will stick
with it and see what other posts come along. Surely someone somewhere
knows what this is all about.

Thanks again for the assist - this 57E will be a memorable one, but I
have renewed confidence that eventually someone is going to have the
solution!

AndyF


--
AndyF
Posted via http://www.vistaheads.com
 
Re: No solution to Update error 57E?


AndyF;713959 Wrote:
> Greetings...
>
> I have been dealing with Windows Update and getting error code 57E now
> for weeks. I am running Vista Ultimate 32 and though I have viewed what
> I think is every post on Vistaheads regarding this error, nothing seems
> to work - the error simply persists. I have shut down popup blockers,
> and even my virus software and yet nothing I do allows these 5 updates
> (for Office components) to get installed without producing error code
> 57E.
>
> What is even more frustrating is that I cannot find anywhere on the Web
> that translates what this error really means. Seems silly to have error
> codes with no reference anywhere to tell a user what a given code like
> this means. At least that would lead someone in some direction - but
> even on MSDN there is no find on any search for Error Code 57E.
>
> I am ready to give up and would like to know if there is a way to
> simply "reject" updates. Can I get these off my system? I am convinced
> they will never run, so what's the point? How does one get them out of
> Windows update so I can just shutdown without this tiresome message that
> updates are waiting each time I shutdown.
>
> As well, can anyone suggest a way to get through to Microsoft?
> Allegedly I have support for Vista, packaged with my new Dell machine,
> but Dell wont help me, and MS does not seem to have any way to break
> through the 'clutter' and just ask someone what this is all about.
>
> Any help would be greatly appreciated. Normally I am an MS and Vista
> supporter, but this problem is the worst I have dealt with in years -
> just no way to make it all go away - and no solution to be found!
>
> Thanks!
>
> AndyF
Hi Andy
I have just joined Vistaheads hoping someone would have the answer to
exactly the problem you have.
You have my sympathy and will be watching this thread with great
interest.
pinekatz


--
pinekatz
Posted via http://www.vistaheads.com
 
Re: No solution to Update error 57E?


pinekatz,

Ah, yet another victim of error code 57E... Sorry to hear that, but
lets all stick together and see what comes up in the coming weeks about
this. As I said in a post to Evadiva a few minutes ago, I am arguing
with Dell right now to support what they sold me so maybe I can break
through and find out what this is exactly. I may even break down and
pay for MS support at some point because well, this is just driving me
crazy. I am now up to 8 updates that won't install, with this error a
result.

If anyone comes up with the magic answer, lets use the web to help our
growing 'support group'.

Hang in there - surely we have to resolve this at some point (or hurl
Vista out the Windows ((no pun intended...))

- AndyF


--
AndyF
Posted via http://www.vistaheads.com
 
Re: No solution to Update error 57E?


::Hi::
::AndyF::

::Reference Code 57e::

::I have manually loaded all my windows updates as follows:::

::In “Windows Update” Window::
::Click on “View Update History”::
::Double-click on one of your failed updates.::
::Click on link under “More Information:”::
::This will take you to the Microsoft Download Centre and to the page
with your required download.::
::Click on “Download”::
::Click on “Run”::
::Do you want to install? “Yes”::
::Accept Agreement? “Yes”::

::Now the crunch!!::

::During installation you should get error Code 1406 : CLSID\{Fo…..}::
::Click “Ignore”::
::Error 1406 again?::
::Click “Ignore” again::

::Update should now install completely.::

::I am now working on fixing Code 1406 which has Resolutions on
::'::www.http://support.microsoft.com/kb/838687::'
(http://www.http/support.microsoft.com/kb/838687)

::I believe the real villain is not 57e but 1406.::

::Cheers::
::pinekatz::


--
pinekatz
Posted via http://www.vistaheads.com
 
Re: No solution to Update error 57E?


Pinekatz,

You are the BEST! Your solution is IT! Finally, the dreaded 57E is
gone and all updates are installed! I REALLY appreciate your post and
advice. It took a while to get them done, but all the updates went
through. I will share your post elsewhere and give you full credit -
you really did the job on this one!

A couple notes you might add to your post... It appears that its the
Windows Vista security that does not allow the registry to be updated -
that is, as each one finished I noted that Windows Update didnt think
they finished until I rebooted (after doing all of them) - but after
that, yup, Vista is happy and says they all got done.

My deepest thanks for this bugger that has troubled me for weeks -
finally it is done and over and I will save your post locally just in
case this mess comes up again.

You are a real hero! Many many many thanks!

Sincerely,
AndyF


--
AndyF
Posted via http://www.vistaheads.com
 
Re: No solution to Update error 57E?


pinekatz;729971 Wrote:
> ::Hi::
> ::AndyF::
>
> ::Reference Code 57e::
>
> ::I have manually loaded all my windows updates as follows:::
>
> ::In “Windows Update” Window::
> ::Click on “View Update History”::
> ::Double-click on one of your failed updates.::
> ::Click on link under “More Information:”::
> ::This will take you to the Microsoft Download Centre and to the page
> with your required download.::
> ::Click on “Download”::
> ::Click on “Run”::
> ::Do you want to install? “Yes”::
> ::Accept Agreement? “Yes”::
>
> ::Now the crunch!!::
>
> ::During installation you should get error Code 1406 : CLSID\{Fo…..}::
> ::Click “Ignore”::
> ::Error 1406 again?::
> ::Click “Ignore” again::
>
> ::Update should now install completely.::
>
> ::I am now working on fixing Code 1406 which has Resolutions on
> ::'::www.http://support.microsoft.com/kb/838687::'
> (http://www.http/support.microsoft.com/kb/838687)
>
> ::I believe the real villain is not 57e but 1406.::
>
> ::Cheers::
> ::pinekatz::
Well done pinekatz, Thanks ,I looked everywhere before I spoted your
post seems silly microsoft don't have anything about this listed. with
regard to 1406 error it is a registry problem I experienced before on a
installation and am still waiting for a solution. If you have found a
way to resolve this I would realy apreciate any information you have , I
tried manualy changing the HKEYs but this just caused a system crash & I
had to use system restore , after that and trying every other solution I
could find (without sucsess) I thought it would be better to wait than
risk completly messing up the pc. Anyway thanks a million


--
stedy67
Posted via http://www.vistaheads.com
 
Re: No solution to Update error 57E?

stedy67 wrote:
<snip>
>
> Well done pinekatz, Thanks ,I looked everywhere before I spoted your
> post seems silly microsoft don't have anything about this listed. with
> regard to 1406 error it is a registry problem I experienced before on a
> installation and am still waiting for a solution. If you have found a
> way to resolve this I would realy apreciate any information you have , I
> tried manualy changing the HKEYs but this just caused a system crash & I
> had to use system restore , after that and trying every other solution I
> could find (without sucsess) I thought it would be better to wait than
> risk completly messing up the pc. Anyway thanks a million
>
>

If you need assistance in finding and editing Perms on a reg subkey,
then post which update is causing the issue and which Version of Windows
is installed, please.

Our crystal balls are in the shop for Spring cleaning <w>

MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============
 
Re: No solution to Update error 57E?


Reply to MowGreen ,Thanks and sorry for the lack of info & I am sorry to
hear your "Balls needed a good clean" I have vista home premium , I must
first apologize for getting my error codes mixed up it wasn't 1406
although it does sound familiar for some strange reason. It was in fact
the following "Error 1904.Module
C:\Windows|system32\Macromed\Flash\Flash9d.ocx failed to register.
HRESULT -2147220473. contact your support" The error occurred during a
installation of the 4oD web player and I tried everything including
manually changing the registry keys & after contacting support at 4oD
and trying everything they suggested , I was informed that this was a
problem Microsoft and themselves were aware of ,and that they would
contact me when they had resolved it. I should imagine this is not one
of there priority's as I have not heard back from them for a couple of
months. I think it may be a problem with my laptop as I read somewhere
there may be a problem with one of the registry's its a Advent 9215
(which is a great little machine for the money). The 4oD player was
installing when run as administrator after overriding the error code
using the 'ignore' button .However when I selected 'streaming' I was
only getting audio & no video , this was not the case when 'downloading'
no problems were present . I originally thought it was something to do
with the flash player and have reinstalled that several times it seems
fine, (ie it plays back stuff from you tube etc), It does have a little
red cross next to it in the programs and features section & no matter
what I do this won't go. All other updates are going on fine yesterday
I was experiencing some difficulty's with Microsoft office 2003 updates
but after following pinekatz advise on just one the others loaded on
reboot ,The program runs fine on my main PC and my xp notepad ,To be
honest its not something I use that often just to catch up on 'skins' so
it doesn't really bother me but I do like things to work, and when they
don't I like to know why, so If you have any ideas I would really be
very grateful . Thanks for your post and I look forward to hearing back
from you or anyone who can help me resolve this issue.


--
stedy67
Posted via http://www.vistaheads.com
 
Re: No solution to Update error 57E?

LOL ... the .dll's registration failure may have something to do with
Vista's security and the manner in which the web player installs itself
or, the way it's certificate is signed.
Go here: http://www.adobe.com/go/tn_15507
That page will tell the Version of Flash that is installed.

I'm fairly certain that the Version installed is not the latest one as
the Flash.ocx should show as Flash9f.ocx.
Use the ' Windows Vista installation failure ' steps on this page and
see if that installs the latest Version of Flash:
http://kb.adobe.com/selfservice/viewContent.do?externalId=tn_19166&sliceId=2

MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============



stedy67 wrote:

> Reply to MowGreen ,Thanks and sorry for the lack of info & I am sorry to
> hear your "Balls needed a good clean" I have vista home premium , I must
> first apologize for getting my error codes mixed up it wasn't 1406
> although it does sound familiar for some strange reason. It was in fact
> the following "Error 1904.Module
> C:\Windows|system32\Macromed\Flash\Flash9d.ocx failed to register.
> HRESULT -2147220473. contact your support" The error occurred during a
> installation of the 4oD web player and I tried everything including
> manually changing the registry keys & after contacting support at 4oD
> and trying everything they suggested , I was informed that this was a
> problem Microsoft and themselves were aware of ,and that they would
> contact me when they had resolved it. I should imagine this is not one
> of there priority's as I have not heard back from them for a couple of
> months. I think it may be a problem with my laptop as I read somewhere
> there may be a problem with one of the registry's its a Advent 9215
> (which is a great little machine for the money). The 4oD player was
> installing when run as administrator after overriding the error code
> using the 'ignore' button .However when I selected 'streaming' I was
> only getting audio & no video , this was not the case when 'downloading'
> no problems were present . I originally thought it was something to do
> with the flash player and have reinstalled that several times it seems
> fine, (ie it plays back stuff from you tube etc), It does have a little
> red cross next to it in the programs and features section & no matter
> what I do this won't go. All other updates are going on fine yesterday
> I was experiencing some difficulty's with Microsoft office 2003 updates
> but after following pinekatz advise on just one the others loaded on
> reboot ,The program runs fine on my main PC and my xp notepad ,To be
> honest its not something I use that often just to catch up on 'skins' so
> it doesn't really bother me but I do like things to work, and when they
> don't I like to know why, so If you have any ideas I would really be
> very grateful . Thanks for your post and I look forward to hearing back
> from you or anyone who can help me resolve this issue.
>
>
 
Re: No solution to Update error 57E?


Thanks Mow, Unfortunatly things are never that simple my version of
flash is 9.0.124.0 the latest version , Yesterday I notice that Adobe
are bringing out a new version of Flash player '10' in 'dodgy old beta
!' Maybe I will give that a go, All the best and thanks a lot for your
advise, hopefully I will get to the bottom of this soon & when I do I
will let you know how it was resolved . Oh yeah yesterday I heard back
from 4oD support ,they assured me themselves & microsoft were on the
case & hoped to have some news soon, I wonder If they picked up on the
posting?????


--
stedy67
Posted via http://www.vistaheads.com
 
Re: No solution to Update error 57E?


Hello Mow,Update for you . I have installed Adobe flash 10 beta now with
no problems (yet),I can't see If it has resolved the 4oD issue as they
are updating their site currently & it can not be accessed, This brings
me back to the good old (& completly unrelated) problem of error1406 , I
knew I had experienced it and could not work out where, Later today I
was doing some IT coarse work & it reared its ugly head again whilst
trying to view a document I had previously saved (& renamed) It came up
whilst instaling a converter for microsoft office 2003 and is as
follows..."Error 1406 Set up cannot write the value to the registry key
\CSID\{13DE4-A42-8D21-4C8E-BF9C-8F69CB068FA) verify that you have
sufficient permissions to enter the registry ...contact microsoft
office support). So I ignored it, kept ignoring it & it finaly installed
but when I tried to open the document there was very little in it ,so I
just deleted it & re-saved the original document with the correct name &
everything was fine, So just to let you know that Error 1406 does seem
to crop up from time to time. Thanks for being there & bye.


--
stedy67
Posted via http://www.vistaheads.com
 
Re: No solution to Update error 57E?

It appears there's a Permissions issue. This is XP, correct ?

Error 1406 Set up cannot write the value to the registry key
\CSID\{13DE4-A42-8D21-4C8E-BF9C-8F69CB068FA

Have you done a Find in the registry to see what the Perms are ?


MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============


stedy67 wrote:

> Hello Mow,Update for you . I have installed Adobe flash 10 beta now with
> no problems (yet),I can't see If it has resolved the 4oD issue as they
> are updating their site currently & it can not be accessed, This brings
> me back to the good old (& completly unrelated) problem of error1406 , I
> knew I had experienced it and could not work out where, Later today I
> was doing some IT coarse work & it reared its ugly head again whilst
> trying to view a document I had previously saved (& renamed) It came up
> whilst instaling a converter for microsoft office 2003 and is as
> follows..."Error 1406 Set up cannot write the value to the registry key
> \CSID\{13DE4-A42-8D21-4C8E-BF9C-8F69CB068FA) verify that you have
> sufficient permissions to enter the registry ...contact microsoft
> office support). So I ignored it, kept ignoring it & it finaly installed
> but when I tried to open the document there was very little in it ,so I
> just deleted it & re-saved the original document with the correct name &
> everything was fine, So just to let you know that Error 1406 does seem
> to crop up from time to time. Thanks for being there & bye.
>
>
 
Re: No solution to Update error 57E?


Hi Mow,Thanks for getting back to me . No its Vista Home Premium 32bit,
I'm no sure how to go about that yet as I'm just learning my way around
. Do you have any advise buddy?


--
stedy67
Posted via http://www.vistaheads.com
 
Re: No solution to Update error 57E?

Input regedit in the Start Search field and then click the Search button
*Right* click regedit and choose 'Run as administrator'
[ Don't have Vista installed, but the above *should* allow you to
edit the Permissions in the registry ]
Once the registry editor is open, click Edit, and then Find
In the Find what: field, enter
13DE4-A42-8D21-4C8E-BF9C-8F69CB068FA
Click the Find Next button

When the first instance of 13DE4-A42-8D21-4C8E-BF9C-8F69CB068FA is
located, *right* click it's subkey and choose Permissions.

Make a note of all instances of 13DE4-A42-8D21-4C8E-BF9C-8F69CB068FA and
it's Perms.
* Post back with them, please *

After rereading the thread and seeing the problems you had editing the
registry previously, I'm very hesitant to blindly recommend reg edits
for you. Just provide the Perms and we'll proceed from there. <w>

MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============



stedy67 wrote:

> Hi Mow,Thanks for getting back to me . No its Vista Home Premium 32bit,
> I'm no sure how to go about that yet as I'm just learning my way around
> Do you have any advise buddy?
>
>
 
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